MPD PRSAttachment 1.xlsx
XLSX spreadsheet 22 KB Posted
- Attached to
- MPD & TC Support for IMCOM P Federal contract opportunity
- Solicitation number
- W91QVN20R0015
About this file
This performance work statement outlines requirements for military human resources support services for the United States Army in the Republic of Korea. Key requirements include providing personnel services and support for non-personnel services detachment units, operating installation processing and out-processing centers, maintaining personnel records and files, processing orders and amendments, managing reassignments, and operating transition and retirement services centers. The contractor shall comply with all applicable Army regulations and higher headquarters guidance in performing these functions. The solicitation closing date is 14 December 2019.
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Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| A21_Summary - Amendment 0002.pdf | ||
| A21_Vendor Day_Q&A_.xlsx | XLSX spreadsheet | |
| A21_Amendment 0002 to W91QVN-20-R-0015.pdf | ||
| A21_Summary - Amendment 0001_Public.docx | DOCX document | |
| A21_Questions and Answers_Public.xlsx | XLSX spreadsheet | |
| A21_Amendment 0001 to W91QVN-20-R-0015_Public.pdf | ||
| MPD PSDR and NonPSDR listAttachment 3.pdf | ||
| W91QVN20R0015 MPD&TC.PDF | ||
| MPD SOPAttachment2.xlsx | XLSX spreadsheet | |
| W91QVN20R0015 MPD&TC#2.pdf |
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PRS TABLE
| Required ServicePWS Paragraph | Performance Standards | Acceptable Quality Level (AQL). | Methods of Surveillance | Remedy |
| 5.2 MPD limited S1 Personnel Services Support (PSS) for non-PSDR units (see list at TAB D) S1 elements and/or tenant organizations not supported by a brigade S1 and geographically separated PSDR units without S1 support may obtain limited support from the MPD. | ||||
| 5.2.5 Army Disaster Personnel Accountability and Assessment System (ADPAAS). |
Ensure a primary and alternate Commander Officer Representative (COR) is appointed in writing. Ensure that all garrison personnel are properly accounted for with 72 hours of notification of an ADPAAS Real Event or Exercise Event.
| The standard of service is a primary/altenate COR is appointed by the commander in writing, the duty appointment memorandum is on file, and during reportable periods of real-world or exercise events is that individuals within 72 hours of notification that an event/exercise has occurred will self-account or contact their respective garrison ADPAAS COR for reporting. | Three (3) defects allowed per Real World or Exercise event. | Random. 100% Inspection, Periodic Inspections, Periodic Sampling and Customer Complaints | On the spot corrections NLT 2 hours; Corrective action included with monthly report | |
| 5.3 MPD PSS for all Army units located in the Republic of Korea | ||||
| 5.3.1 Installation In Processing. MPD will provide general management of the Installation in-processing and operate under the guidance of IAW AR 600-8-1. MPD provides for all tenants with assistance from supporting agencies and units. MPD will utilize Installation Support Module (ISM) and the ISM produced DA Form 5123-1 (In-Processing Personnel Record) to guide a Soldier through the in-processing installation/community level program and to provides a record of the Soldier’s readiness status. All Soldiers are required to in-process through the stations designated on the DA Form 5123–1. MPD will perform these task for all garrison and non-PSDR Soldiers: eMILPO transactions, record updates, update of DD Form 93 and receive a copy of the Soldier most current SGLI and verify most current one is on file/uploaded in iPERMS; if missing, MPD will upload most current SGLI into Soldiers record; review of Soldier Record Brief. For PSDR organizations these tasks will be perform within the organization. MPD will check the personnel records of all garrison and non-PSDR Soldiers for accuracy and consistency between the Army field personnel information system file and the personnel documents. MPD will check for the presence of any conditions that would disqualify the Soldier from assignment to the gaining installation that is, stop the Soldier from continuing to in-process, affect the Soldier’s duty assignment, or cause the Soldier to be nondeployable. MPD will provide all Soldiers expressing interest a copy of The Soldier’s Guide to Citizenship Application (https://www.hrc.army.mil/site/assets/pdf/soldierguidecit.pdf) and advise them to coordinate with MPD to assist with application process at a later time frame. MPD will remind noncitizen Soldiers of the importance of keeping the U.S. Citizenship and Immigration Services (USCIS) informed of every change of mailing address if they have an application for citizenship pending. To prevent an unauthorized deployment MPD will audit the following Soldier readiness processing data items with the Soldier to ensure accuracy and consistency between the Army field personnel information system file and the personnel documents IAW DA PAM 600-8-101, Chapter 2. The standard of service for this tasked is 100% for all Soldiers in-processing | The standard of service for this task is to ensure that 100% of Soldiers are inputted (scanned or manual input) into the Installation Support Module (ISM), then coordinate with the 19th Replacement for printout of the ISM generated DA 5123-1 for in-processing requirement. 100% of Soldiers have completed the MPD in-processing requirements by COV of MPD in-processing day | One (1) defect allowed per rating period of one month. | Random. 100% Inspection, Periodic Inspections, Periodic Sampling and Customer Complaints | On the spot corrections NLT 2 hours; Corrective action included with monthly report |
| 5.3.2 Installation Out Processing MPD will provide general management of the Installation out-processing and operate under the guidance of IAW AR 600-8-1 utilization of the Installation Support Module (ISM). Conduct out-processing procedures; this might include: issuing battalion clearing and in processing papers, updating Soldier’s DD 93, providing assistance to Soldiers with SOES, and conducting a Soldier’s Record Review IAW AR 600-8-101, and local SOP. Installation Out-Processing Control Station (PROC) will be performed by MPD for all Soldiers assigned, and Soldiers within the Korean peninsula will out-process utilizing the ISM DA FORM 137-1, DA FORM 137-2 and DA FORM 5123 IAW AR 600-8-101. MPD PROC station will verify Soldier’s assignment eligibility (for example, medical readiness classification rationale, profile, Periodic Health Assessment, Post Deployment Health Assessment, Post Deployment Health Re-assessment, and dental) is correct. The MPD PROC will conduct out-processing briefings, designate the stations through which each Soldier must process, coordinate with the other installation and/or community level out-processing stations, provide any required special guidance, inform the Solder and the unit commander of any alleged debts still owed after the Soldier has visited the reporting clearance agency, inform the commander if a Soldier is found to be ineligible for departure, will not release a Soldier until all non-departure conditions are resolved. Issue a new clearance record to Soldiers who are still on orders to leave but did not depart within 30 days of installation level clearance. If the Soldier is not eligible for reassignment, PROC will notify the commander, as required, to assist the Soldier in correcting deficiencies. If the Soldier remains ineligible, PROC will notify HRC to determine disposition. DA Form 137–1 and DA Form 137–2 is required for all Soldiers departing on a PCS and Soldiers transitioning from active duty The PROC will verify a PHA within 60 days of departure, to ensure assignment eligibility requirements are met and Soldier is worldwide deployable upon arrival to gaining unit. If the Soldier has a permanent profile 3 (P3) or P4 profile, it should be verified that the Soldier has been retained by a MOS Administrative Retention Review (MAR2), the medical evaluation board (MEB) or physical evaluation board (PEB) process. If not the PROC will immediately notify the MPD Reassignment Work Center so that orders may be revoked or amended. | The standard of service for this task is 100% of Soldiers are completed with out-processing requirements and verified by the MPD Processing Control Station prior to departure from peninsula and out-processing form filed IAW regulatory guidance | One (1) defect allowed per rating period of one month. | Random. 100% Inspection, Periodic Inspections, Periodic Sampling and Customer Complaints | On the spot corrections NLT 2 hours; Corrective action included with monthly report |
| 5.3.3 Personnel Automated System (PAS) Support. The contractor shall comply with the following requirements to provide PAS support to all non-PSDR units, the PAS Chief/Assistant PAS Chief will be located at the USAG Humphreys MPD. | ||||
| 5.3.3.1 Installation MPD Personnel Automation Section (PAS) Chief/Assistant PAS Chief The USAG Humphreys Garrison Commander will appoint in writing a MPD PAS Chief and an Assistant PAS Chief to perform duties IAW AR 600-8-6, HRC-FSD eMILPO Branch guidance, HQ, IMCOM G1 PAS Chief guidance, and eMILPO Functional Guide. The PAS Chief and Assistant PAS Chief will only perform PAS functions and must be registered on the FSD Help Desk website, where their contact information will be displayed and searched by Unit S1s who will be seeking UIC eMILPO access, and first-line (Tier 1) Help Desk support. The PAS Chief and Assistant PAS Chief are responsible for the following: PAS Chiefs are directly responsible for the accountability and maintenance of all UICs registered to the Korea PPAs to include mobilized RC UICs. PAS Chief and/or Assistant PAS Chief are the only personnel to submit the DFR transaction in eMILPO once the DFR packet is approved in accordance with AR 630–10. When DFR Soldiers are separated, an eMILPO separation transaction will be processed by the PAS Chief and/or Assistant PAS Chief. The PAS Chief and/or Assistant PAS Chief will authenticate the original copy of the AAA–162 for historical purposes by preparing and signing a monthly memorandum. This memorandum will be addressed to the records holding area (RHA). The MPD PAS section will maintain the original AAA–162 for the current year then transfer along with the above memorandum to the RHA. On the date a unit becomes temporarily without assigned or attached Soldiers, the AAA–162 for that unit will be produced and a memorandum signed by the PAS Chief and/or Assistant PAS Chief, reflecting the zero strength, will be attached to this AAA–162. The PAS chief will assist units in the resolution of Unit Personnel Accountability Notices (UPAN)-AAA 165 which are beyond the control of the unit eMILPO clerk, and will monitor the resolution of notices by supported Battalions and separate units. The PAS Chief and/or Assistant PAS Chief will notify commanders which units require a PAI. When the unit’s strength imbalance between eMILPO and TAPDB is 2 percent or more. The PAS Chief/Assistant PAS Chief will report to the appropriate commander recurring unit or installation strength variances of 2 percent or more that cannot be resolved. PAS Chief are responsible for monitoring the following systems: FSD Website overview, FMS Web, TAPDB, ITAP, DRRS-A (Organization Structure, Review Authorizations, UIC, DUIC, UICIO Responsibilities for mapping, Mapping organization vs. Operational) Organizational Orders Management, Command Relationship), eMILPO (eMILPO Account Creation, Datastore Advance Queries, ePASS-R Functionality, EDAS-A01); Manage Personnel Accountability (AAA-162, AAA-165, PAI, ADPASS, UCFR); Error Resolution Reports (Error Resolution Reports-AAA-351, Deviation Reports); PERNET (AHRC Users Registration System (HURS)/Information Management System (IMS), EDAS, TOPMIS, AIMS2); Systems Interface Overview (EDAS-A01, ALOC, TAADS, TAPDB, TPS) | The standard of service for this task is that the PAS Chief/Assistant PAS Chief are appointed in writing by the USAG Humphreys Garrison Commander to perform duties IAW AR 600-8-6, HRC-FSD eMILPO Branch guidance, HQ, IMCOM G1 PAS Chief guidance, and eMILPO Functional Guide. The PAS Chief and Assistant PAS Chief only perform PAS functions and must be registered on the FSD Help Desk website, where their contact information will be displayed; directly responsible for the accountability and maintenance of all UICs registered to the Korea PPAs to include mobilized RC UICs; are the only personnel to submit the DFR transaction in eMILPO once the DFR packet is approved in accordance with AR 630–10; will authenticate the original copy of the AAA–162 for historical purposes by preparing and signing a monthly memorandum addressed to the records holding area (RHA); maintain the original AAA–162 for the current year then transfer along with the above memorandum to the RHA; ensure that on the date a unit becomes temporarily without assigned or attached Soldiers, the AAA–162 for that unit is produced and a memorandum signed by the PAS Chief and/or Assistant PAS Chief, reflecting the zero strength, will be attached to this AAA–162; assist units in the resolution of Unit Personnel Accountability Notices (UPAN)-AAA 165 which are beyond the control of the unit eMILPO clerk; monitor the resolution of notices by supported Battalions and separate units; notify commanders which units require a PAI when the unit’s strength imbalance between eMILPO and TAPDB is 2 % or more; will report to the appropriate commander recurring unit or installation strength variances of 2 % or more that cannot be resolved; responsible for monitoring the following systems: FSD Website overview, FMS Web, TAPDB, ITAP, DRRS-A (Organization Structure, Review Authorizations, UIC, DUIC, UICIO Responsibilities for mapping, Mapping organization vs. Operational) Organizational Orders Management, Command Relationship), eMILPO (eMILPO Account Creation, Datastore Advance Queries, ePASS-R Functionality, EDAS-A01); Manage Personnel Accountability (AAA-162, AAA-165, PAI, ADPASS, UCFR); Error Resolution Reports (Error Resolution Reports-AAA-351, Deviation Reports); PERNET (AHRC Users Registration System (HURS)/Information Management System (IMS), EDAS, TOPMIS, AIMS2); Systems Interface Overview (EDAS-A01, ALOC, TAADS, TAPDB, TPS) | Three (3) defects allowed per rating period of one month. | Random. 100% Inspection, Periodic Inspections, Periodic Sampling and Customer Complaints | On the spot corrections NLT 2 hours; Corrective action included with monthly report |
| 5.3.7 Orders and Amendments. MPD will process orders IAW AR 600-8-11, 600-8-105, DA PAM 600-8-105 and applicable regulation governs the program for Reassignments, Awards and Decorations, Good Conduct Medal, Enlisted management, Enlisted promotions and reductions, Enlisted transfers and discharges, Leaves and passes, Officer Management, Officer promotions, Officer transfers and discharges, Special pay programs, MOS, Transition Management, Retirement, Transition processing Confinement, Travel and TCS/WIAS (MPD will publish initial deployment TCS orders for AC personnel). Only the organization that published the original order may amend, rescind, or revoke the order. Organization with approval authority publishes, distributes, files, and posts/inputs as required by applicable regulation. | The standard of service for this task is 100% accountability and publication/ distribution orders NLT 5 duty days after receipt of request. Per AMC CLS standards all PCS orders will be published NLT 120 days from the report date on the orders and SDN orders log will be sumitted monthly to the HQDA G1 POC. | One (1) defects allowed per rating period of one month. | Random. 100% Inspection, Periodic Inspections, Periodic Sampling and Customer Complaints | On the spot corrections NLT 2 hours; Corrective action included with monthly report |
| 5.3.10 MPD Reassignment Work Center. MPD shall process all EDAS Cycles and AIMS2 RFOs reassignments actions IAW AR 600-8-11, AR 614-100, AR 614-200, AR 55-46, AR 614-30, and HRC, Enlisted Personnel Management Division/Officer Personnel Management Division guidance. | ||||
| 5.3.18 HR Metric/Statistical Data. Extract and submit HR Metric data/statistical data as required and/or requested. Compile historical data and prepare required reports as necessary. Contractor shall brief the data collected at Training Meetings, Commanders’ Conferences and other Staff Meetings as necessary. There will be no release of any personal information to third parties. All requests for a Soldier’s personal information by third parties will be cleared for release by the Freedom of Information Act (FOIA) Officer. | The standard of service for this task is HR Metrics/statistical data provide after proper release authority and NLT 5 duty days after receipt of request. | Two (2) defects allowed per rating period of one month. | Random. 100% Inspection, Periodic Inspections, Periodic Sampling and Customer Complaints | On the spot corrections NLT 2 hours; Corrective action included with monthly report |
| 5.3.20 Army Military Human Resource Record (AMHRR) and Official Military Personnel Files Maintenance (OMPF). MPD shall maintain, provide service and support for garrison and Non-PSDR Soldiers OMPF IAW AR 600-8-104. Update the Army Military Human Resource Record (AMHRR) and conduct web uploading of Soldier records and documents to iPERMS within 5 duty days of the document being produced and associated actions completed. Required to conduct a complete Records Review with Soldier during in-processing, annually and prior to separation from the Army in accordance with current policy and guidelines. Assist Soldiers in maintaining accurate and complete records by uploading and verifying receipt of Key Supporting Documents (KSDs) to iPERMS. This may include records update for promotion selection and special selection boards IAW AR 600-8-104, AR 600-8-19, AR 600-8-29 and AR 600-8-104 applicable MILPER Messages. | The standard of service for this task is 100% accountability and timeliness of submission of authorized documents to be uploaded into iPERMS within 5 dutys days of receipt or approval date whichever is the later. No expired/outdated records review. | One (1) defect allowed per rating period of one month. | Random. 100% Inspection, Periodic Inspections, Periodic Sampling and Customer Complaints | On the spot corrections NLT 2 hours; Corrective action included with monthly report |
| 5.3.29 Transition Center (TC). The MPD will operate a Transition Center (TC) that provides Soldier Separations and transition services functions to all Army units/eligible personnel in Korea. The TC will provide timely, thorough and accurate transition processing services for all eligible Soldiers and Family members. Each MPD TC will operate the TC IAW AR 635-8 and AR 600-8-7 and applicable regulatory and higher HQ guidance and has the authority to issue separation documents under the provision of AR 635-8. Each MPD TC will ensure that personnel being separated, discharged, released, or retired from military service are expeditiously and effectively processed for transition. MPD TC will perform the following functions: Pre-transition processing, final transition processing, and Post-transition operations. The standard of service for MPD TC are: TC processing will be conducted in a professional and informal environment. All materials needed for interviewing and counseling will be readily available. The TC will be located in a permanent or semi-permanent building near the MPD, finance office, and, if practical, the transportation office. The TC shall be attractively furnished to display professional decorum. Sufficient space should be allocated to provide a comfortable waiting room. Provide a classroom or auditorium for transition orientations and briefings. Plan the layout to accommodate assembly line processing to avoid back-tracking while processing. Provide interviewing booths or partitioned interview areas to ensure privacy. Provide a suitable space for the U.S. Army Recruiting Command RC transition noncommissioned officer (NCO). Maintain an adequate filing system to ensure rapid handling of requests for information. The TC will issue all eligible retirees and their Families the Army Retiring Soldier Commendation Package. | The standard of service for this task is the TC is operational IAW regulatory guidance and laws. | One (1) defect allowed per rating period of one month. | Random. 100% Inspection, Periodic Inspections, Periodic Sampling and Customer Complaints | On the spot corrections NLT 2 hours; Corrective action included with monthly report |
| 5.3.30.1 Retirement Service Program. The Retirement Services Program is Military human resources function and will be performed by MPD, Retirement Service Officers. The RSO will ensure the delivery of the installation Retirement Services Program and SBP. Will counsel Soldiers, Retired Soldiers, and Family members concerning retirement benefits and entitlements. The RSO will operate IAW AR 600-8-7, HQ IMCOM, IMCOM Pacific and USAG polocies and procedures. | The standard of service for this task is to provide assistance to all retirees/potential retires within 30 minutes of arrival to the Retirement Services office. | One (1) defect allowed per rating period of one month. | Random. 100% Inspection, Periodic Inspections, Periodic Sampling and Customer Complaints | On the spot corrections NLT 2 hours; Corrective action included with monthly report |
| 5.3.30.2 Installation RSOs. RSO will serve as the senior commander’s/garrison commander’s SME on military retirements, retirement benefits, the SBP, and the BRS. Conduct regular pre-retirement and SBP briefings for Soldiers and Family members using briefings and other materials furnished by HQDA Retirement Services Office. Counsel Soldiers, Retired Soldiers, surviving spouses, and Family members on SBP entitlements; assist them with all phases of making SBP elections prior to retirement as directed by 10 USC 1447–1455, and have retiring Soldiers review and sign the DA-prescribed SBP Counseling Statement. Ensure all Soldiers retiring from the installation complete a DD Form 2656 (Data for Payment of Retired Personnel) prior to their retirement date and process the DD Form 2656 electronically using TRANSPROC, Installation Support Module. Follow up by mailing the form and supporting documents to the Defense Finance and Accounting Service–Cleveland Center not later than the 10th day of the month of retirement to prevent a delay in retired pay. Have access to the MyArmy RSO website to order the Army Retiring Soldier Commendation Program package for retiring Soldiers and ensure TC have enough on-hand at all times. Publish a newsletter at least annually for all Retired Soldiers and surviving spouses residing within the installation’s area of responsibility The RSO may be assigned additional duties if they do not detract from the primary mission of providing retirement-related counseling and associated personnel actions to Soldiers, Retired Soldiers, and surviving spouses | The standard of service for this task that the RSO will be certified as a notary Public, conduct an annual Retiree Appreciate Day, publish a retiree newsletter at the minimum 60 days prior to the Retiree Appreciate Day, have a generic RSO email address. | One (1) defect allowed per rating period of one month. | Random. 100% Inspection, Periodic Inspections, Periodic Sampling and Customer Complaints | On the spot corrections NLT 2 hours; Corrective action included with monthly report |
| 5.3.30.9 Retiree Appreciation Days (RAD). RSO will participate in annual RAD and assist the garrison commander with planning this event as far out as possible. The RSO will notify the Director, Army Retirement Services when there is a change in the date. The RSO will ensure RADs are publicized on the Soldier for Life Web site. The RSO will provide a copy of the RAD after action report through HQ, IMCOM to the Army Retirement Services Office within 60 days of completion. | The standard of service for this task that the RSO will ensure that a RAD budget is coordinated with the garrison Resource Manager and coordination with the garrison commander to conduct an annual Retiree Appreciate Day along with publishing a RAD announcement at the minimum 60 days prior to the RAD. | One (1) defect allowed per rating period of one month. | Random. 100% Inspection, Periodic Inspections, Periodic Sampling and Customer Complaints | On the spot corrections NLT 2 hours; Corrective action included with monthly report |
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