W91CRB-21-R-0017 Amendment 0001.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The PWS, SECTION L - INSTRUCTIONS, CONDITIONS AND NOTICES TO BIDDERS, and SECTION M - EVALUATION FACTORS FOR AWARD have been updated to provide further detail based on Industry questions.

1. CONTRACT ID CODE PAGE OF PAGES

Y 1 64

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 10-Mar-2021

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street , County, State and Zip Code) X W91CRB21R0017

X 9B. DATED (SEE ITEM 11)

01-Mar-2021

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

11-Mar-2021

CODE

ACC - APG - W91CRB

BLDG 4310

6515 INTEGRITY COURT

ABERDEEN PROVING GROUND MD 21005-3013

W91CRB 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W91CRB21R0017

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been added by full text:

AMENDMENT 0001

Amendment 0001 Questions and Answers

Q1. A.1 Page 97, Section L, 2. Content Requirements, Volume IV, Past Performance, Section 1 – Contract List, The RFP states, “…for at least two, but no more than five recent and relevant contracts to this effort.” Define what is considered recent and is the relevance determined by scope only, or size and scope? If size and scope, what is the determining size threshold?

A1 As indicated in Section M- Evaluation Factors for Award on page 99, “Relevant” is defined as present/past performance effort that involved a similar scope AND magnitude of effort and complexities to this solicitation.

Efforts should be similar in size to the number of full time Equivalents (FTEs) and dollar value that the offeror is proposing in response to this solicitation. As confirmed on p. 99, for the purposes of this solicitation, “recent” is defined as present/past performance within the past five years.”

Q2. Does this relevance criteria also apply to the subcontractor’s past performance?

A2. Yes, the subcontractor’s experience must also be relevant (to their proposed portion) and recent.

Q3. The Small Business Administration (SBA) updated 13 CFR parts 121, 124, 125, 126, 127, and 134. Within § 121.103(h) it specifically clarifies that an SBA approved unpopulated Joint Venture (JV) does NOT need an FCL if both the Mentor and Protégé already possess the required FCL. Will DISA’s acquisition and evaluation for W91CRB21R0017 follow this SBA regulation for SBA approved unpopulated JVs?

A3. Yes

Q4. Do the requirements of "Volume I - Experience" have to be demonstrated solely by the Prime Contractor or can these requirements be addressed by the combined Work Experience of the Prime Contractor and Subcontractors?

A4. The prime contractor must demonstrate experience managing at least 50 employees for 12 months in more than one location within the last five years. The prime contractor’s and subcontractor’s experiences cannot be combined to make 50 employees. For example: Prime has managed 35 employees and subcontractor has managed 15 employees. This does NOT meet the requirement.

The prime’s and subcontractors’ experience CAN be combined to address the three functional areas that are required. For example: Prime contractor has experience in two of the three areas and proposes a subcontractor that has experience in the third area. That DOES meet the functional area experience requirement.

Q5. Request clarification on Solicitation W91CRB-21-R-0017 Section C.1.14.2: “The contractor shall possess a Top Secret (TS) facility clearance as prescribed by DD Form 254.” Would the government consider allowing a prospective awardee with the ability to immediately elevate their facility clearance to TS to do so during the 60-day transition period?

A5. No. The offeror must possess a TS Facility clearance at time of proposal submission.

Q6. Volume I - Experience is a pass / fail (Section L (page 94 of 100) and Section M (page 98 of 100). The requirements indicate that the Prime Offeror must be able to demonstrate within the last 5 years managing at least 50 employees in each of the 3 functional areas. Would the government consider allowing the Offerors teammates to provide experience in functional areas that we can’t cover? Or would the government consider changing the requirement that the Offeror only has to demonstrate experience in at least one of the three functional areas?

A6. See response to Q4.

Q7. For Volume I – Experience - Does the prime need to show 50 FTE for each PWS sections 5.2-5.4 or have managed at least 50 FTEs total for an entire program?

A7. The prime contractor must have managed a total of 50 employees for 12 months within the last five years. The prime does NOT need to have managed 50 employees in each functional area. Please see sections L and M which have been revised to clarify this .Example: The prime contractor has experience as a prime on a contract with 60 employees in two locations providing IT Technology support.services. The prime’s proposed subcontractors have recent and relevant experience in the other two required functional areas. This meets the requirement.

Q8. What is the distribution of workforce across different sites?

A8. See Att1 to the Solicitation. The Cost Model breaks down all labor requirement by location.

Q9. What is the historical data for level of effort (hours per labor category)?

A9. The determination of level of effort is based on historical data and proposed future needs. Specific historical data will not be provided to offerors.

Q10. What is the historical data for expenditures?

A10. The historical data for expenditures was used to develop the normalized amount for Other Direct Costs that offerors are to use in their proposals. Specific historical data will not be provided to offerors

Q11. Who is the incumbent and what is their contract number?

A11. The incumbent contractor is Advanced Alliant Solutions Team and they are performing under GS-06F-

0595Z/W91CRB-16-F-0009.

Q12. Since this is a two phased approach, does the Government prefer if the companies submit only Volume I - Phase I response and then only upon getting selected can submit the remainder of the proposal? If so, can you please clarify deadline for Volume I - Phase I response?

A12. All volumes must be submitted together by the proposal due date stated on the solicitation.

Q13. For Phase I experience section: can we select one contract example that covers all three task areas?

A13. Yes, if that example meets all of the stated Experience requirements of the covering the three functional areas, and also independently demonstrates experience managing at least 50 employees in more than one location for 12 months within the last five years.

Q14. The above 50-employee experience requirement for each of the three functional areas in C.5.2, C.5.3, and C.5.4 is inconsistent with the qualifications of a small business. With a 150-employee experience, a small business offeror meeting this threshold limits competition to companies close to exceeding the small business threshold and provides an unfair advantage to the incumbent. We recommend that the requirement be modified to allow prime contractors to utilize more than one contract and be inclusive of subcontractors' experience allowing a team approach to meet these requirements. With the Phase I experience requirement evaluation being a “Pass/Fail” with a Passing rating required, in order to proceed to Phase II, the Teams’ experience to include the prime and subcontractors is consistent with proposed performance. Do you agree with our recommendation?

A14 .Please see responses to Q4 and Q7.

Q15. Reference Page 94, Paragraph 4: Are the a) sample ITSS Management Plan", b) "OCI plan", c) "Quality Control Plan", d) "subcontractor management plan", e) "draft property control plan", and f) "Transition-In, Out Plan" to be included as attachment to Volume II - Management and fall outside of the 30 page maximum limit?

A15. The items listed above are part of the Management proposal and count towards the page limit.

Q16. Reference Page 95, Paragraph 8: Please confirm the reference to "paragraph 1.28" should be "paragraph C.1.28".

A16. That is correct.

Q17. Can we demonstrate experience with 50 employees in each function area across multiple contracts?

A17. Please see responses to Q4 and Q7.

Q18. Please explain the purpose for having both FFP and T&M pricing.

A18. That pricing arrangement best suits the Government’s requirement.

Q19. On the ATEC T&M tab, there appear to be errors in the estimated hours for LCs that have multiple FTEs (e.g., G14, G15, G18, G21), but do not show the multiple of 156.67 hours in the “Total Productive Hours” column. Also, cell C14 should indicate “T&M.”

A19. The referenced cells show the correct number of required hours. For those labor categories, half the amount of labor is needed relative to the other categories. Cell C14 references a labor category name, not a contract type.

Q20. Assume we should change CLIN 0005 to NSP, remove reference to CLIN 0006, etc., so this tab matches the solicitation?

A20. CLINs 0005 and 0006 shall not be separately priced, as referenced in the Section B tab.

Q21. Which labor categories require access to Special Access Programs (SAP)? This affects pricing/rates for those labor categories.

A21. Neither ATEC/ATC/OTC actually have had not plan to have any access requirements for SAP. This whole paragraph was removed from the PWS.

Q22. Are Voice/Data Communications Specialists and Video/Data Communications Specialists different labor categories? If so, please update Att 4.

A22. They are the same. The title should be Video/Data Communications Specialists.

Q23. Does the Govt want companies to complete cells A8-20 with types of OH expenses?

A23. Yes, column A would be where offerors would input company specific overhead categories.

Q24. Reference Solicitation.pdf, pg. 23, Section C.1.28.1.3: Currently, is an acceptable property management system being used and if so, what is the name of it?

A24. The government uses GCSS-Army to manage their property, but the contractor is required to have their own internal Property Management Plan to manage GFP.

Q25. In which volume should we include Section K requirements, or should it be submitted as a separate file?

A25. Section K and the completed DD254 shall be submitted with the cost volume.

Q26. Reference Solicitation.pdf, pg. 94, Section L.2 Content Requirements, Volume II, Management: Assume “all the task areas in the PWS” refers strictly to tasks in “C.5. SPECIFIC TASKS?”

A26. No, this refers to any section of the PWS. There are other sections beyond section C.5 that may detail requirements and tasks to be completed.

Q27. Since Volume II has many requirements to address in the 30-page limit, we request resumes be submitted as an appendix to the volume and not be part of the page count. Please clarify.

A27. Resumes can be provided as an appendix and not count against the page limit.

Q28. Reference Solicitation.pdf, pg. 97, Section L.2 Content Requirements, Volume III, para g: What type of evidence is needed?

A28. The offeror shall provide supporting quantitative and narrative documentation necessary to support fairness and reasonableness of subcontract pricing. Support may include, but not limited to: published pricelists, comparison of proposed pricing to previous prices paid for same or similar items/services.

Q29. On page 94, where it talks about specific requirements regarding past performance: “Each proposal must demonstrate at least 12 months of experience within the last five years, managing at least 50 employees in each of the three (3) functional areas of the PWS of: IT Technology Support (PWS C.5.2), Software Development and Software Support Activity (PWS C.5.3), and Logistics (PWS C.5.4). Additionally, the offeror must demonstrate experience managing employees in more than one location for at least 12 months within the last five years.” In regards to this section, does each past performance have to be referencing each section of this, or can we have 3 different past performances that hit each one separately?

A29. Please see response to Q7. Note that the requirements referenced above are requirements applicable to Phase 1, Experience, and not requirements related to Phase 2, Factor 3, Past Performance.

Q30. Reference Page 99, Past Performance Factor Rating Definitions section says “Relevant is defined as present/past performance effort that involved a similar scope and magnitude of effort and complexities to this solicitation.” Additionally the solicitation makes note of “In the case of an offeror without a record of relevant past performance or …” Will the government provide its definition of “similar…magnitude” such that all offerors may assess whether they and significant subcontractors have relevant experience to ensure past performance is provided where available?

A30. Please see responses to Q1 and Q2.

Q31. Could the government please clarify the requirement in the “Volume I - Experience” stating that the Offeror must have experience managing at least 50 employees in each of the three (3) functional areas of the PWS (page 94 of solicitation). For example, if we have a contract that covers two or more of the functional areas, are we allowed to cite that contract experience and employee count across multiple functional areas in order to meet the 50 employee requirement for each functional area?

A31. Please responses to Q4 and Q7.

Q32. Will the government allow subcontractor experience to be used in Volume I – Experience?

A32. Please see responses to Q4 and Q7.

Q33. In Volume I – Experience, does the requirement of “managing employees in more than one location” (page 94 of solicitation) need to be for one contract? Or may the offeror cite separate contracts each in separate locations to meet this requirement?

A33. No. The prime contractor must independently demonstrate experience managing at least 50 employees in more than one location for 12 months within the last five years. Having multiple contracts with each having a different single place of performance does NOT meet the requirement.

Q34. Our company has a Secret Facility clearance and no history of securities incidents. We are eligible for a TS Clearance, but as you are well aware, we have to hold a contract that requires a TS Clearance before we can be granted one. Would we be considered for this solicitation without currently possessing the TS Facility Clearance and only being eligible?

A34. Please see response to Q5.

SECTION C - DESCRIPTIONS AND SPECIFICATIONS

The following have been modified:

PERFORMANCE WORK STATEMENT

UNITED STATES (U.S.) ARMY TEST AND EVALUATION COMMAND (ATEC) INFORMATION

TECHNOLOGY SUPPORT SERVICES (ITSS)

PERFORMANCE WORK STATEMENT (PWS)

Para # Title

C.1 General C.1.1 Scope

C.1.2 Summary C.1.3 Background C.1.4 Installation Information C.1.5 Organizational Conflict of Interest C.1.6 Contractor Management and Administration C.1.7 Key Personnel C.1.8 Personnel C.1.9 Hours of Operation C.1.10 Training C.1.11 Certifications C.1.12 Travel/Temporary Duty C.1.13 Safety C.1.14 Security C.1.15 Government Vehicles and Equipment Operations C.1.16 Vehicle Registration C.1.17 Identification of Contractor Employees C.1.18 Quality Control (QC) C.1.19 Quality Assurance (QA) C.1.20 Internal Controls C.1.21 Accounting for Direct and Indirect Charges C.1.22 Items Purchased under Other Direct Costs (ODCs) Cost Category C.1.23 Hazardous Material Reporting C.1.24 Interface with Government Operations C.1.25 Business Relations C.1.26 Work Areas C.1.27 Files C.1.28 Accountability of Government-Furnished Facilities/Office Space/ Property/Items C.1.29 Personal/Contractor-Owned Property C.1.30 Data Rights C.1.31 Electronic Invoicing C.1.32 Transition C.1.33 Post Award Conference/Performance Evaluation Meetings

Technical Coordination

C.2 Definitions and Acronyms

C.2.1 Definitions C.2.2 Acronyms

C.3 Government-Furnished Items and Services C.3.1 Government-Furnished Facilities/Office Space C.3.2 Government-Furnished Property/Items C.3.3 Government-Furnished Services

C.4 Contractor-Furnished Items and Services C.4.1 General C.4.2 Contractor-Furnished Facilities/Office Space C.4.3 Contractor-Furnished Items C.4.4 Contractor-Furnished Services

C.5 Specific Tasks C.5.1 General C.5.2 Information Technology Support C.5.3 Software Development and Software Support Activity C.5.4 Logistics

C.5.5 Other Support Services

C.6 Deliverables

C.7 Regulations

SECTION C.1. GENERAL.

C.1.1 SCOPE. This is a non-personal services contract to provide Information Technology (IT), IT logistics, and cybersecurity support to Army Test and Evaluation Command (ATEC) Headquarters (HQs), the Army Evaluation Center (AEC) and the U.S. Army Aberdeen Test Center (ATC) at APG, MD; and the Operational Test Command (OTC), at Fort Hood, TX; and possibly other test locations. Minimal support may also be required at Fort Bragg, NC; Fort Huachuca, AZ; Fort Bliss, TX; Fort Sill, OK, Huntsville, AL or other locations throughout the life of this contract. The contractor shall provide all qualified personnel, equipment, tools, materials, supervision, management, and other items/services not otherwise provided to perform these requirements.

C.1.2 SUMMARY: Currently, there are approximately 900 IT users at ATEC HQs/AEC, 1,500 at ATC, and 900 at OTC. On an intermittent basis, the contractor shall be required to perform non-personal services in support of other Department of Defense (DOD) activities at locations other than the locations identified in Paragraph C.1.1 above. Not all of the functions described within this PWS will be required at all of these locations. It will be specified within this PWS if a function is required at only one or some of the locations.

As set forth in FAR 7.5, the contractor shall not perform inherently governmental functions. The Government will not exercise any supervision or control over the contract personnel performing services herein. All personnel engaged in performing the services under this contract (i.e., direct labor and subcontracted labor) shall be accountable solely to the contractor who, in turn is responsible to the Government. Any effort reflected in this PWS may be identified during contract performance for higher priority, different performance locations, and varied level of intensity. The Government will provide to the contractor’s leaders all workforce prioritization requirements, which may include intermittent/infrequent and fluctuating efforts for IT, IT-associated services, and direct test support. The contractor shall be capable of meeting these requirements by means of increasing, decreasing, or relocating personnel, equipment, and materials at various locations in the continental United States (CONUS).

C.1.3 BACKGROUND.

C.1.3.1 ATEC is one of DOD’s foremost test and training organizations supporting DOD, non-DOD, and commercial materiel developers by testing a broad spectrum of equipment throughout their life cycles, from concept through deployment. As such, ATEC is not a material, item, or system developer. Rather, it provides crucial test support to such developers who are ATEC's primary customers. This contract support is devoted primarily to support ATEC HQ and its subordinate organizations as they conduct tests, operate and maintain the ranges, facilities, and equipment necessary to perform testing for their customers.

C.1.3.2 ATEC’s mission is to plan, conduct, and integrate developmental testing, independent operational testing, independent evaluations, assessments, and experiments in order to provide essential information to decision makers for our Nation's Warfighter. ATEC provides the most flexible, responsive, innovative, and diverse set of test capabilities, assets, and services throughout the Army for providing test and test support services for authorized customers.

C.1.3.3 To accomplish this, ATEC will:

a. Deliver value-added products and services to its customers;

b. Identify and optimize the process and capabilities essential to providing quality and timely products and services;

c. Provide, develop, sustain, and integrate people, technological capabilities, and procedures; and,

d. Identify, secure, and allocate resources necessary to meet ATEC’s mission requirement through efficient, flexible and responsive management.

C.1.3.4 To successfully support ATEC's mission, ATEC requires the ability to rapidly move, store, and retrieve data from a wide variety of sources and locations in a highly reliable and secure manner. ATEC requires a high level of technical expertise, flexibility, and depth of professional and technical expertise in order to meet its mission goals and objectives. A technical staff capable of modifying and operating sophisticated information management systems in a timely and cost-efficient manner is required to meet the needs of ATEC.

C.1.4 INSTALLATION INFORMATION. Information regarding the locations in Paragraph C.1.1 above can be found at the following websites:

https://www.apg.army.mil https://www.hood.army.mil https://www.bliss.army.mil, https://www.sill.army.mil, https://www.huachuca.army.mil, and https://www.bragg.army.mil

C.1.4.1 The contractor shall fully comply with local military installation, city, county, state, and federal laws, regulations, and/or ordinances pertinent to performance of the contractual services required under this contract.

C.1.4.2 The contractor and employees shall observe all rules and regulations issued by the Installation Commanding Officers pertaining but not limited to fire, safety, sanitation, severe weather, admission to the installation, conduct of operations, etc.

C.1.4.3 The contractor shall be in compliance with all Army, federal, state, local, ATEC, OTC, ATC, AEC, APG, Fort Hood, Fort Huachuca, Fort Bliss, Fort Sill, and Fort Bragg regulations, policies, and procedures. Compliance shall be required where services are provided under this contract, as they apply to the following: IT, cybersecurity, information security, operational security (OPSEC), physical security, personnel security, public affairs, and foreign disclosure and contact.

C.1.4.4 Accident Reporting. The contractor shall report all accidents resulting in injury, death, or property damage in accordance with (IAW) the regulations of the organization/military installation at their designated performance locations.

C.1.4.5 Fraud, Waste, and Abuse. The contractor shall be responsible for maintaining proper conduct and good discipline within contractor occupied work area(s). Contractor personnel shall be encouraged to be alert to and report suspected situations of fraud, waste, and abuse, or other intentionally dishonest conduct against the Government to the Contracting Officer’s Representative (COR).

C.1.5 CONFLICT OF INTEREST (OCI).

C.1.5.1 The contractor, to include the prime and all subcontractors, shall remain OCI- free during the entire duration of the contract IAW Title 10, USC Section 2399, and Federal Acquisition Regulation (FAR), Subpart 9.5.

C.1.5.2 In the event that the prime or a subcontractor intends to or becomes involved in development of DOD systems under eventual ATEC test and evaluation (T&E) oversight as part of its Title 10 responsibilities, the contractor shall provide written notification to the COR within three (3) work days of the potential OCI issue. The contractor shall not begin or continue performance once the contractor becomes aware of a 10 USC Section 2399 violation or any other OCI situation without the Contracting Officer’s (KO) approval. The contractor shall own the burden to monitor, report, and resolve any Title 10, USC Section 2399, violations and all potential OCI issues that arise during the performance of this contract.

C.1.5.3 The KO will analyze all potential OCIs and determine if an actual OCI exists and whether an actual OCI can be mitigated. The KO will provide the rationale for an OCI determination and request a mitigation plan when the OCI is of a type that can be mitigated. The KO will evaluate the mitigation plan and either approve or disapprove the mitigation plan.

C.1.5.4 The contractor shall not employ off-duty Government personnel who represent the KO or who perform contract surveillance, nor any other person who is an employee of the U.S. Government or DOD, either military or civilian, if such employment would create a conflict of interest or be contrary to the policies contained in Section I clauses regarding conflicts of interest. The contractor shall not employ any person who is an employee of the Department of the Army (DA), military or civilian, to perform work under this effort without first obtaining approvals required by DOD 5500.7-R and implementing Army regulations. In no event shall such personnel be used in a supervisory capacity in the performance of this contract. In addition, the contractor shall not employ any person who is a family member of either current contractor employees or current ATEC employees (either military or civilian) without first providing personnel qualifications, supervisory chain, and proposed employment duration to the KO for review and concurrence.

C.1.6 CONTRACTOR MANAGEMENT AND ADMINISTRATION.

C.1.6.1 The contractor shall provide personnel with the necessary skills to perform the required support and services of this PWS. The contractor shall ensure that all personnel employed against this effort are properly trained and meet the minimum qualifications in Attachment 4- Position Qualifications for their job position prior to employment. Personnel performing work are not considered employees of the Government.

C.1.6.2 The Contractor shall maintain records of training, qualifications, and applicable certification or licenses as required and shall ensure that the employees remain fully qualified. The Contractor shall provide records, when requested, to the COR for evaluation in compliance with this PWS.

C.1.6.3 The Contractor shall perform Program Management and provide an on-site Program Manager (PM). The PM shall be the central point of contact with the Government for performance of all work under this Contract Agreement. The Contractor shall notify the COR) when the PM is absent and designate an acting alternate PM. The PM and any individuals designated to act in that capacity shall have full authority to bind the contractor for prompt action on matters pertaining to execution of the Contract Agreement to the Contracting Officer (KO) and COR. In addition, on-site management must be available 24 hours to respond to any Government concern or situation. The on-site management’s responsibility includes coordinating work schedules, travel requirements, reporting, accountability, conduct, and performance of Contractor personnel.

C.1.7 KEY PERSONNEL. Key personnel are those contractor personnel considered to be essential to the successful performance of the requirements. This includes certain skilled/experienced professional and/or technical personnel as designated by the Government. Key personnel for this contract are one (1) Program Manager (PM) and two (2) Project Managers (one at ATC and the other at OTC). The PM shall be physically present at APG, MD during normal duty hours and perform overall management of the contract.

C.1.8 PERSONNEL. At a minimum, all contractor personnel shall have high school diploma or equivalent. All contractor personnel shall be able to speak, read, write, and understand English proficiently and be a U.S. citizen. All contractor personnel must be proficient in the use of computers and software required to perform work (e.g., Microsoft Office software). Also, on contract start date, all personnel shall possess the required training, certification(s), and experience IAW Attachment 4 – Position Qualifications.

C.1.8.1 Prior to starting the process to backfill for a vacated position, creating a new position, or increasing labor support, the contractor shall provide the following information to the COR to ensure that the additional support is necessary to support the PWS requirements and that sufficient space is available at the Government site:

Contract Number/Contractor Name;

Contract Period of Performance and current year of performance;

Labor category and level;

Number of employees to be hired and hourly rate;

Relevant PWS Task Area(s) employee will support;

Description of duties;

If backfill, name of employee who departed and date position was vacated; If new contractor position or additional labor support, identify begin and end date of new requirement (NOTE: the begin date is needed but the end date can be indefinite.);

If new contractor position or additional labor support, identify if additional space at Government facility will be required;

If new contractor position or additional labor support, identify if a contract modification has or will be executed to support the additional support;

If no contract modification will be executed, explain why additional personnel are required above that identified in the contract as awarded; and Government technical POC name and phone number (if other than relevant COR).

C.1.8.2 Prior to making an offer to an employee, the contractor shall provide a resume to the COR not later than five (5) calendar days prior to the effective date of employment. Resumes should include the following: current and previous employment history to include employer names, position titles, relevant duties and accomplishments, dates of employment, education, licenses/certifications, and other relevant information.

The COR will review the resume to ensure qualifications and/or experience identified in Attachment 4 – Position Qualifications have been met. If the qualifications and/or experience have not been met, the resume will be returned to the contractor within two (2)-work days of receipt. In emergency situations and cases of adverse action where five (5) calendar days' notice is not possible, the contractor shall submit the change in writing and resumes to the COR not later than 24 hours after the change is implemented. Key personnel positions shall not be vacant longer than 45 calendar days, unless the KO grants an extension.

C.1.8.3 Contractor personnel shall practice high standards of personal hygiene and maintain a clean, neat appearance while on duty. Additionally, contractor personnel shall comply with the dress code applicable for the facility and location being supported.

C.1.8.4 The contractor shall manage its workforce to ensure that excessive turnover does not interfere with mission requirements. The contractor shall track and analyze hiring and termination trends as well as the number of personnel employed by labor category, by location, and by cost center. The contractor shall ensure that all vacancies for non-key personnel are filled within 45 calendar days of notification of the requirement.

Any issues outside of the contractor’s control that may delay bringing individuals on board passed the 45 calendar day requirement, such as backlog at Defense Security Services, shall be brought to the COR’s attention one week prior to the 45 calendar-day expiration date.

C.1.8.5 The contractor shall ensure that all contractor employees return all Government identification/security badges and permits issued by the Government at the completion of their employment. All Government identification/security badges shall be returned to the Government on the employee’s last day of employment with the Government. If departure is after normal business hours, the contractor Facility Security Officer will collect the badges on the last day of employment and turn the badge(s) in to the Government Security Manager the next work day. Keys will be returned to the issuing key custodian prior to the employee departing the installation. In addition, contractor personnel briefed on Special Access Programs (SAPs) shall contact Government Security personnel to complete a termination briefing prior to termination of employment. The contractor shall develop in/out-processing procedures and checklists to be used by all contractor employees and shall be completely filled in and signed by designated individuals below on the first and last days of employment.

The contractor shall develop an employment/installation clearance procedure and checklist to ensure that an employee has turned in all Government identification/security badges, Government property, and keys before leaving employment on the installation and access to the local area network (LAN)/email has been cancelled. At a minimum, the in/out-processing checklist will contain signature blocks for these Government employees:

COR/ACOR; Technical Monitors (TMs); ATEC HQs/ATC/OTC Security Manager; and the designated IT LAN representative; to ensure contractor employees have cleared all aspects of employment at the various locations.

Contractor personnel shall not begin or end employment without a completed and signed checklist.

C.1.9 HOURS OF OPERATION. Unless indicated below, contractor operations will be Monday through Friday from 6:00 a.m. to 6:00 p.m. (Eastern Time (ET) for MD and Central Time (CT) for TX, excluding federal holidays or as directed by the Government. Core staff operations will be on Monday through Friday from 7:30 a.m. to 4:30 p.m. (ET for MD and CT for TX), excluding federal holidays. The contractor shall provide minimal staffing coverage from 6:00 a.m. to 7:30 a.m. and 4:30 p.m. to 6:00 p.m. Minimal staffing is defined as two employees. The Government will approve the contractor’s start/end times schedule to ensure minimum and maximum coverage. All changes to this schedule must be approved by the Government.

C.1.9.1 ATC’s core hours will be Monday through Friday from 7:00 a.m. to 4:30 p.m. ET, excluding federal holidays. Minimal staffing outside of the core hours is not required for ATC.

C.1.9.2 To accomplish mission requirements, the contractor may be required to provide services/technical expertise outside of normal duty hours, to include but not limited to, tests, repair of equipment failures, and/or documentation generation, which may include weekends, holidays, and at other times specified by the Government. Support may run sequentially or concurrently, day or night, extended work days, weekend, shift, or in any combination.

C.1.9.3 Alternate Work Schedules (AWS) with Regular Day Off (RDO). To ensure compliance with Section 778.105 of Interpretative Bulletin, 29 CFR (CFR) Part 778, the contractor's base pay-week shall not exceed 40 hours; therefore, the start and end time of the pay week shall be adjusted accordingly. The contractor shall work the schedules IAW the paragraphs below.

C.1.9.4 ATEC HQ civilian personnel currently works either the AWS or the regular five, eight-hour day schedule. If contractors are working the AWS, RDOs shall be either the first Friday of the pay period or the second Friday of the pay period provided there is coverage five days per week as depicted below, however, RDOs shall be staggered for some personnel due to the requirement to provide limited coverage on the Friday off. In a two-week pay period, the work schedule is eight work days of nine hours each, one work day of eight hours, and every other Friday off (RDO) as depicted below:

Option 1:

M T W T F S S Week 1 9 9 9 9 8 Off Off Week 2 9 9 9 9 RDO Off Off

Option 2:

M T W T F S S Week 1 9 9 9 9 RDO Off Off Week 2 9 9 9 9 8 Off Off

C.1.9.5 ATC is currently operating under an AWS and is closed for normal business on the 2nd Friday of the pay period as depicted below. ATC contractors using an RDO schedule shall stagger personnel schedules in order to meet the requirement for limited coverage on the Friday off. In a two-week pay period, the work schedule is eight work days of nine hours each, one work day of eight hours, and every other Friday off (RDO) as depicted below:

Option 1:

Week 1 9 9 9 9 8 Off Off Week 2 9 9 9 9 RDO Off Off

Or Option 2 for limited coverage:

Week 1 9 9 9 9 RDO Off Off Week 2 9 9 9 9 8 Off Off

C.1.9.6 At OTC (Fort Hood, Fort Huachuca, Fort Bliss, Fort Sill, and Fort Bragg) the workforce does not work the AWS.

C.1.9.7 The Government has the option to temporarily or permanently change the hours and days of operation, or require additional shifts. Normally, hours of operation for the second and third shifts, if required, are 4:30 p.m. through 1:00 a.m. and 11:30 p.m. through 8:00 a.m., respectively (including a 30-minute meal period), five days a week, eight hours a day.

C.1.9.8 Contractors shall not work overtime on a Time and Materials basis unless the COR/ACOR concurs with the necessity prior to it being worked. The contractor shall submit overtime requests one (1) week in advance if at all possible. In certain situations, as determined by the Government, overtime may be required with as little as a one-hour advance notice. Last-minute overtime requirements will be handled on a case-by-case basis.

C.1.9.9 Federal holidays in each calendar year are identified below. For personnel who work the AWS, the preceding Friday will be considered a holiday when such holidays fall on Saturday; however, if the preceding Friday is an RDO under the AWS, Thursday will be considered the holiday. When such holidays fall on a Sunday, the succeeding Monday is considered a holiday.

New Year’s Day, January 1 (or observed) Martin Luther King’s Birthday, third Monday in January Washington’s Birthday, third Monday in February Memorial Day, last Monday in May Independence Day, July 4 (or observed) Labor Day, first Monday in September Columbus Day, second Monday in October Veterans’ Day, November 11 (or observed) Thanksgiving Day, fourth Thursday in November Christmas Day, December 25 (or observed)

C.1.9.10 Installation Closures. The contractor shall adhere to curtailing operations of the Government which includes any time when the Government is in a non-operational status for events including, but not limited to, emergency situations, inclement weather, power curtailments, furlough, shutdowns, organization events, and planned training days. The contractor workforce shall adhere to the Government curtailment or closure schedule and any costs associated with the contractor workforce during non-operational status shall not be charged to the Government. However, some contractor employees may be required to work during those periods and/or may be required to report to an alternate work site. These contractor employees will be identified by the Government.

The COR will notify the contractor of the dates of curtailment and closure and of any contractor employees required to work during such events and whether telework may be an option. Additionally, the COR may direct the contractor to view local television/radio stations for announcement or updates on any such delays or closures.

C.1.10. TRAINING.

C.1.10.1 The contractor shall develop a training program to ensure contractor personnel are trained to accomplish the requirements of this PWS. Mandatory training for contractor employees is identified in Section C.3.3. The contractor shall maintain records of all scheduled and completed training, which will be available for periodic inspections by the Government.

C.1.10.2 The Government will only reimburse the contractor one time for training in new technologies or unique skills that are required to perform a task of this PWS and not for employee’s advancement. Duplication of training costs shall be considered an unallowable cost in accordance with FAR 31.201-6, Accounting for Unallowable Costs. Additionally, IAW DoD Directive 8140.01, DOD 8570.01-M, and AR 25-2, IT personnel shall achieve the required baseline certification prior to contract award and obtain computing environment (CE) certification within 6 months of appointment to IT functions. All travel, training, and per diem requirements that are to be reimbursed to the contractor must be pre- approved by the COR and the COR/ACOR within 20 work days prior to commencement of training/travel. Any retraining needed due to contract employee departure will be at the contractor’s expense. In addition, copies of training certificates shall be available upon request by the COR/ACOR as proof of training completion prior to reimbursement, as required.

C.1.10.3 The contractor shall cross-train employees through on-the-job-training during duty hours.

On the effective date of the contract, the contractor shall provide a list depicting names of the primary and alternate for each functional area.

C.1.11 CERTIFICATIONS.

C.1.11.1. INFORMATION ASSURANCE CONTRACTOR TRAINING AND CERTIFICATION (JAN

2008)

C.1.11.1.1 The Contractor shall ensure that personnel accessing information systems have the proper and current information assurance certification to perform information assurance functions in accordance with DoD 8570.01-M, Information Assurance Workforce Improvement Program. The Contractor shall meet the applicable information assurance certification requirements, including— DoD-approved information assurance workforce certifications appropriate for each category and level as listed in the current version of DoD 8570.01-M; and Appropriate operating system certification for information assurance technical positions as required by DoD 8570.01-M.

C.1.11.1.2 Upon request by the Government, the Contractor shall provide documentation supporting the information assurance certification status of personnel performing information assurance functions.

C.1.11.1.3 Contractor personnel who do not have proper and current certifications shall be denied access to DoD information systems for the purpose of performing information assurance functions.

C.1.11.2 All software developed by the contractor for the Government shall adhere to the code review standards defined in the Defense Information Systems Agency’s (DISA) Control Correlation Identifiers (CCIs), Security Requirements Guides (SRGs) and Security Technical and Implementation Guides (STIGS) as applicable to the writing of software code, its compilation and linkage into executable software programs

C.1.11.3 Cybersecurity/Information Technology (IT) Certification. Per DoD 8140.01, DoD 8570.01-M, and AR 25-2, contractor employees supporting cybersecurity/IT functions shall be appropriately baseline certified upon contract award. Appropriate CE certifications must also be achieved if performing duties requiring CE certifications IAW DoD 8570.01-M. The COR/ACOR/TM will ensure all contractor personnel are certified IAW DOD and DA regulations. The DOD organization receiving services may provide additional training on local or system procedures.

C.1.11.4 Cybersecurity Training and Certification. For acquisitions that include cybersecurity functional services for DoD information systems, or that require any appropriately cleared contractor personnel to access a DoD information system to perform contract duties, the requiring activity is responsible for providing to the KO –

C.1.11.4.1 A list of information assurance functional responsibilities for DOD information systems by category (e.g., technical or management) and level (e.g., computing environment, network environment, or enclave);

and C.1.11.4.2 The information assurance training, certification, certification maintenance, and continuing education or sustainment training required for the information assurance functional responsibilities.

C.1.11.4.3 After contract award, the requiring activity is responsible for ensuring that the certifications and certification status of all contractor personnel performing information assurance functions as described in DOD 8570.01-M, Information Assurance Workforce Improvement Program, are in compliance with the manual and are identified, documented, and tracked.

C.1.11.4.4 The responsibilities specified in this section apply to all DOD information assurance duties supported by a contractor, whether performed full-time or part-time as additional or embedded duties, and when using a DOD contract, or a contract or agreement administered by another agency (e.g., under an interagency agreement).

C.1.11.4.5 See PGI 239.7102-3 for guidance on documenting and tracking certification status of contractor personnel, and for additional information regarding the requirements of DOD 8570.01-M.

C.1.12 TRAVEL/TEMPORARY DUTY.

C.1.12.1 Travel to other Government facilities or other contractor facilities within CONUS may be required. All travel requirements (including plans, agenda, itinerary, or dates) shall be pre-approved by the Government (subject to local policy procedures), and is on a strictly cost reimbursable basis. The contractor shall have personnel available and ready to travel on the required date. Contractor will be authorized travel expenses consistent with the provisions of FAR 31.205-46 (Travel Costs) and the limitation of funds clause and shall be reimbursed under the cost category entitled ODCs in Section B.

C.1.12.2 The contractor shall be capable of supporting temporary efforts at locations other than those identified within this PWS without drawing from personnel supporting the mission. The contractor shall have the capability to support remote efforts using personnel resources in that area.

C.1.12.3 Travel Time Compensation. Exempt and non-exempt employees covered by the Fair Labor Standards Act are described in 5 CFR 551. Contractor employees who travel outside of their normal duty hours shall be paid wages for travel hours under certain circumstances as described in 5 CFR 551.422.

C.1.13 SAFETY. The contractor shall take proper safety and health precautions to protect the work, the employees, the public, and the property of others. The contractor shall develop and implement a safety program for contractor employees in compliance with regulations at all site(s), installation(s), state and federal laws, Occupational Safety and Health Act (OSHA), etc. The contractor shall submit the Safety Plan to the Government for approval 30 days after award of the contract. Revisions shall be submitted 10 days prior to the effective date of the change. The contractor shall:

C.1.13.1 Participate fully in any safety or accident prevention program of any Government installation that the contractor employees may be required to enter. This includes all required safety training.

C.1.13.2 Exercise care and caution commensurate with the dangers or hazards of the work being performed with due consideration of physical surroundings, equipment, facilities, personnel, and other factors involved.

C.1.13.3 Report immediately to the local commander, or the authorized representative with notification to the COR/ACOR, all accidents or property damage involving the contractor or its employees, which occur on a Government installation or other premises under the direct control of the Government.

C.1.14 SECURITY.

C.1.14.1 The contractor shall comply with the requirements identified in Contract Security Classification Specification (DD Form 254) (Attachment 3).

C.1.14.2 The contractor shall possess a Top Secret (TS) facility clearance as prescribed by DD Form

254.

C.1.14.3 All contractor employees shall be required to have a Tier 3 (T3)/ Tier 3R (T3R) or higher level investigation completed and possess a minimum of a SECRET clearance. Contractor personnel shall not report to work until, at a minimum, an interim SECRET clearance is granted.