Contract_Airlift_PWS_11_Aug_2015_Final.pdf

FOR OFFICIAL USE ONLY - PROCUREMENT SENSITIVE - SEE FAR 2.101 / 3.104

PERFORMANCE WORK STATEMENT

Chartered Airlift Support to the Afghan Air Force

1.0. Background:

1.1. Description of Services:

1.2. Scope of Work:

1.3. Specific Mission Types:

1.4. Requirement Priorities, Tasking Methods, and Processes:

2.0. Flight Mission Planning, Execution, and Support Requirements:

2.1. Planning

2.2. Execution

2.3. Support Requirements:

3.0. Aircraft and Crew Requirements, Safety, Passenger and Cargo Service

3.1. General

3.2. Passenger Service.

3.3. Cargo Service.

3.4 Passenger and Cargo Combination (COMBI) Service.

3.5. Safety

3.6. Aircrew and Maintenance Personnel Requirements:

4.0. Government Furnished Property and Services will be provided if available.

4.1. Ramp Space.

4.2. Utilities

4.3. Fuel

4.4. Billeting

4.5. Subsistence

4.6. Weather Reports

4.7. Base Transportation

4.8. Loading and Unloading

4.9. Maintenance Resources

4.10. Office and Working Space

4.11. Services:

5.0. Contractor Project Management:

5.1. Administrative Personnel Requirements:

5.2. Security

5.3. Force Protection

5.4. Quality Control

5.5. Passports

5.6. Communications

5.7. Aircrew Duty Day Requirements

5.8. Flying In Controlled Airspace

5.9. Safety Barriers

5.10. Workload Estimate.

5.11. Required Reports:

6.0. General Information:

7.0. Deliverables

8.0. Statement of Objectives – Performance Standards:

9.0. Services Summary Matrix

Appendices

A – Corps and Division Headquarters Locations B – Contract Performance Report C – Afghan Air Force Air Movement Request Form

1.0 Background:

NAC-A/CSTC-A has a need to provide flexible, reliable, safe commercial air movement for the Afghan National Defense Security Forces (ANDSF) via the Afghan Air Force (AAF). The ANDSF continue to build their air assets through the standup of the AAF, but the majority of the AAF Mi-17 fleet is operating at low capacity; current capacity within the AAF does not meet requirements for resupply, Casualty Evacuations (CASEVAC), and Human Remains movement (HR). This requirement will alleviate the heavy burden placed on AAF air assets to perform these air movements and make them available to perform their primary missions.

1.1. Description of Services:

Provide on-call rotary wing (R/W) airlift aircraft, personnel (i.e. crew and cargo handlers), equipment, tools, materials/supplies, maintenance, and supervision necessary to perform: (1) passenger and personal luggage transportation, (2) HR transportation, and (3) cargo transportation (to include resupply).

These missions will be within the borders of the Government of the Islamic Republic of Afghanistan (GIRoA). On-call response times will be 8-24 hours, 7 days per week.

1.2 Scope of Work:

1.2.1 Passengers will be Afghan, with limited English language skills. Specific locations will be provided at the time of mission scheduling; however, Appendix A contain a list of potential locations. Mission scheduling will be conducted via Air Movement Requests (AMR). An example of an AMR is found in Appendix C.

1.2.1.1 Missions will service Main Operating Bases (MOBs), Forward Operating Bases (FOBs), and ANDSF Corps and Brigade Headquarters. (see Appendix A).

1.2.2 Mobilization and Pre-positioning of Aircraft.

1.2.2.1 The Contractor shall pre-position Mi-17 or equivalent rotary aircraft at the following locations:

Kabul, Kandahar, and Mazar-e Sharif.

1.2.2.2 The Contracting Officer may direct the contractor to retrograde pre-positioned aircraft from one of these locations back to one of the other locations (e.g., retrograde aircraft pre-positioned at Kandahar to Kabul), as determined by mission needs.

1.2.2.2.1 Retrograde Option CLIN: Aircraft are moved from one location and are pre-positioned at one of the other locations, where:

1.2.2.2.1.1 The contractor shall move all personnel, supplies, and equipment necessary to continue contract performance at the other location.

1.2.3 Contract R/W air must be capable of performing mission sets in mountainous areas not normally compatible with fixed wing aircraft support.

1.2.4 The USG anticipates between 200 and 350 hours per month (includes all locations). There is no guarantee for Flight Hours.

1.2.5 The contractor shall maintain control of cargo and passengers transported while conducting air operations. The contractor is liable for refunding the cost of any cargo lost while in possession of the carrier, except as a result of hostile action.

1.2.6 The contractor shall be liable for injury or death to passengers while those passengers are being transported by the contractor, except as a result of hostile action.

1.3 Specific Mission Types:

1.3.1 ANA CORPS RESUPPLY: ANA Corps resupply normally occur on a planned periodic basis and would be considered routine missions. On an infrequent basis, a ‘reactive’ resupply may be required.

Supplies are prepared for flight delivery in bundled packages.

1.3.2 CARGO TRANSPORT: Cargo transport will normally occur on a planned periodic basis and be considered routine missions. On an infrequent basis, a ‘reactive’ transport may be required. Supplies are prepared for flight delivery in bundled packages.

1.3.3 HUMAN REMAINS (HR) TRANSPORT: Due to cultural requirements, HR transports are needed within 24 hours and are, therefore, ‘reactive’. HRs would be sealed in body bags and inside a light-weight transport coffin to make them suitable for flight transport.

1.3.4 PASSENGER and ASSOCIATED BAGGAGE TRANSPORT: Government passenger and baggage transport are not normally routine missions, although occasionally planned taskings may occur. This mission requirement is normally limited to passenger to one area and back to the origin.

1.4 Requirement Priorities, Tasking Methods, and Processes:

1.4.1 Delivery Requirement Priorities:

MISSION TYPE TASKING TIMEFRAMES (Start of Mission)

Human Remains Transport:

(Priority 1) Within 8 hours of AMR; or

(Priority 2) Within 24 hours of AMR

Passenger & Baggage Transport:

Cargo Movement:

Corps Resupply:

1.4.2 Methods:

1.4.2.1 Mission requirements are tasked via two methods: (Priority 1) immediate missions that require execution within 8 hours; and (Priority 2) immediate missions that require execution within 8-24 hours of notification.

1.4.2.2 A schedule of missions for the week may be given to the contractor for some locations, if feasible.

1.4.2.3 Prior to departure, a flight plan, to include call sign, radio frequency, flight route and time, must be filed with the designated Afghan personnel. The contractor shall provide a copy of flight plans to the COR(s) upon request.

1.4.2.4 In some situations, the contractor may be required to fly a Priority 1 mission with only 8 hours’ notice. If a priority 1 mission arises, it will replace the scheduled mission for that day. In this event, it will be imperative to file a flight plan as soon as possible and, telephonically or by e-mail, contact destination Forward Operating Base (FOB) and inform of approximate arrival time and flight plan.

1.4.3 Process:

1.4.3.1 The Contracting Officer will provide to the Contractor, in writing, the names of the persons designated as COR.

1.4.3.2 Requests will be sent to the contractor’s planner via an AMR or other locally approved request forms as approved by the COR. For an example of the AMR form, see Appendix C.

1.4.3.3 At each operational location, the contractor will maintain two separate communications systems:

(1) office internet connection, (2) office and individual cell telephones, to receive AMRs.

1.4.3.4 The Contractor shall have a representative available 24/7 to receive reactive tasking or schedule updates.

2.0 Flight Mission Planning, Execution, and Support Requirements:

2.1 Planning:

2.1.1 The contractor shall coordinate with all airfield operations centers to obtain Prior Permission Require (PPRs) (as required). The contractor shall coordinate logistics (parking, fuel, maintenance, etc.)

with the airfield where performance is to occur.

2.1.2 In support of the AAF, aircraft will only operate out of requested airfields, as outlined in Appendix A.

2.1.3 Aircraft are chartered, meaning that every seat, and all cargo capacity, is considered sold to the AAF. It is the responsibility of, and sole right of, the AAF to fill the seats/cargo capacity, not the contractor.

This may lead to some legs of the flight being empty. The contractor shall not solicit for seats or cargo space.

2.2 Execution:

2.2.1 Aircrew shall remain on flight plan filed, unless deviation for safety of flight is required.

2.2.2 Each aircraft will be expected to fly no more than (9) hours of flight time per day, and no more than

(8) legs per day. A leg is considered to be completed when the aircraft has traveled from the requested point of departure to the requested point of landing.

2.2.3 Except in the event of an emergency, aircrews are not authorized to remain overnight (RON) at non-coalition airfields.

2.2.4 Aircraft routes and altitudes are to be flown in accordance with the Afghanistan Aeronautical Information Publication (AIP) located at http://acaa.gov.af/en/page/civil-aviation-authority/atm/aip---important-information.

2.2.5 Flights will only be conducted during daylight hours.

2.2.6 Aircraft shall comply with all International Civil Aviation Organization (ICAO) regulations, Afghanistan Civil Aviation Law (ACAL), Afghanistan Civil Aviation Regulations (ACAR), and Afghanistan Civil Aviation Authority Maintenance Directives (ACAAMD) as applicable.

2.2.7 Aircraft shall be equipped with an Emergency Locator Transmitter (ELT) compatible with the theater and users search and rescue capabilities. Contractor shall ensure each aircraft has a satellite mobile phone in case of an emergency landing outside of a secure area.

2.2.8 Aircraft movement messages shall be transmitted in the clear.

2.2.9 The contractor is responsible for recovering disabled, damaged, or destroyed aircraft. The US Government may, assist if resources and time are available. Any recoverable cargo will be returned to the Afghan Government. If an aircraft has been disabled in enemy territory and is likely to be seized by the enemy, the contractor shall make every reasonable effort to destroy the cargo to prevent it from being recovered by the enemy.

2.3 Support Requirements:

2.3.1 The AAF will provide cargo and passenger and personnel baggage screening prior to cargo / baggage loading or passenger boarding; Any additional costs incurred due to the screening process will be factored into the per flight hour cost.

2.3.2 Service Reliability: The contractor shall maintain a minimum schedule reliability of 85%. Reliability will be the percent of mission legs that takeoff on time (see paragraph 2.3.4.4), but excluding delays caused by the government, Air Traffic Control, airfield closure, war, weather, or force protection. A “mission leg” is defined as one segment with movement of cargo or passengers under this contract. A mission that is cancelled or delayed for a day for any reason other than those listed above is also considered a delay. Any dispute of cancellation or delay validity is to be handled by the Contracting Officer (KO).

2.3.2.1 The contractor may refuse missions for safety reasons based on previous coordination with the AAF, but notification shall be given to the COR within one (1) hour of mission cancellation. The timeline begins when the contractor was notified of a condition warranting a cancellation. Cancellation notifications must include the reason for cancellation as well as the expected future date of execution. Cancellations the day of the scheduled mission will be counted against the scheduled reliability rate and will be reported to the Contracting Officer Representative (COR), if the threat condition was known the day prior and the flight was still allowed to be scheduled.

2.3.2.2 Any mission that is canceled must be rescheduled and flown within 48 hours after the reason for cancelation has subsided.

2.3.2.3 With COR approval, The Contractor may refuse cargo of extreme length, unusual shape or excessive weight for transportation, unless handling arrangements have been previously made.

2.3.2.4 A delay occurs when the aircraft departs the aircraft parking spot, after the loading of passengers, from its intended location more than (60) sixty minutes after the scheduled departure time.

2.3.2.5 A cancellation shall be deemed to have occurred when the aircraft is unable to execute or complete its requested mission within the originating or destination airfield operating times within the current calendar day.

2.3.2.6 The contractor shall be prepared to fly in the seasonal weather conditions (temperature and altitude) at the locations listed in Appendix E and paragraph 1.2.2.1.

2.3.2.7 Missions not completed due to poor weather will be rescheduled at the satisfaction of the AAF.

For the contractor to refuse to fly a transport mission due to marginal weather conditions, the weather must be such that the ceiling is below 700 feet and visibility less than two nautical miles. Ceiling restrictions are subject to change as dictated by threat analysis.

2.3.3 The contractor is required to follow all requirements levied by the Afghanistan Civil Aviation Authority (ACAA) including the Afghanistan Civil Aviation Law (ACAL), Afghanistan Civil Aviation Regulations (ACAR), Afghanistan Civil Aviation Authority Maintenance Directives (ACAAMD), and the Afghanistan Aeronautical Information Publication (AIP). All ACAA laws, regulations, directives and publications are located at http://acaa.gov.af/en.

2.3.4 Aircraft will be allowed to be filled to maximum seating capacity. This number may only be reduced by the Program Manager (PM) after confirming with either the COR or KO, when it is demonstrated that the aircraft is incapable of carrying the load required by referring to the aircraft performance charts.

2.3.5 If at any point an aircraft is grounded for any reason, the contractor shall provide another aircraft to fulfill the service requirements.

2.3.6 Upon receipt of a valid complaint by AAF leadership, the contractor shall notify the COR, document the complaint in writing, and present a Corrective Action Plan (CAP). The contractor shall take meaningful action and resolve the issue within 14 calendar days.

3.0 Aircraft and Crew Requirements, Safety, Passenger and Cargo Service:

3.1 General - The following criteria shall be met by all aircraft offered for service:

3.1.1 The contractor shall ensure that all aircraft offered are licensed, registered, maintained, and operated in accordance with the air carrier’s International Civil Aviation Organization (ICAO) regulations or Afghanistan Civil Aviation Regulation (ACAR) Part 11, as applicable, whichever is the governing document of the registered aircraft and aircrew. This will be verified during the source selection process.

ACAR Part 11 is located at http://acaa.gov.af/en/page/afghanitan-civil-avaition-regulation.

3.1.2 Aircraft must be configured with Ultra High Frequency (UHF) and Very High Frequency (VHF) radio, and Global Positioning Satellite (GPS). An Emergency Locater Transmitter (ELT) is required on each aircraft compatible with the theater and users search and rescue capabilities.

3.1.3 The contractor will make available, at the Contracting Officer’s request, a copy of each helicopter’s maintenance history.

3.1.4 Every helicopter shall be certified as airworthy by trained and certified mechanics for that specific airframe. Airworthy certificates shall be made available to the Government upon request. Preventive Maintenance service schedules for helicopters shall conform to manufacturers recommended servicing intervals.

3.1.5 Each helicopter shall meet, at a minimum, the airworthiness and safety requirements levied by Afghanistan Civil Aviation Regulation (ACAR) Part 5, located at http://acaa.gov.af/en/page/afghanitan-civil-avaition-regulation.

3.1.6 The U.S. Government reserves the right to inspect helicopters, maintenance records, and employee records at any time.

3.1.7 Authorized marking on all helicopters will be the contractors name on each side as well as required markings such as tail numbers. Other identifying marking, such as “UN”, “NATO” or “USFOR-A” are not allowed and shall be removed. It is in the best interest of all parties that aircraft not be painted in a color that is close to military colors and paint schemes. Any color other than white shall be reviewed and approved by the USG prior to deployment.

3.1.8. The contractor shall procure and maintain a level of insurance coverage commensurate with the commercial standard and in accordance with the host nation’s statutory limits during the entire period of performance under this contract.

3.1.9 Aircraft capabilities shall match the Mi-17 or shall meet the necessary criterion as described below:

3.1.9.1

Required Aircraft Capabilities

Temp 35o C 30o C 25o C

Altitude

(MSL)

Pax Cargo (kg) Pax Cargo (kg) Pax Cargo (kg)

1500ft 18 1800 18 1800 18 1800

3000ft 18 1800 18 1800 18 1800

6000ft 13 1300 18 1800 18 1800

8000ft 0 0 4 400 8 800

Assumptions: 2400L of fuel, 2.5 hours flight time, IGE takeoff.

Baseline: 6000ft MSL, 30oC, 18 Pax or 1800 kg, IGE takeoff, 2.5 hours flight time, 95 knots KIAS

3.2 Passenger Service.

3.2.1 The actual number of passengers will be determined by the distance to and the altitude and temperature of the desired location. Planning weight for passengers plus their baggage is 400 lbs. per person.

3.2.2 Eligible passengers include the Afghanistan National Army (ANA), Afghanistan National Police (ANP) and all subordinate elements, Afghanistan Border Police (ABP) personnel, Government of the Islamic Republic of Afghanistan (GIRoA) officials, personnel suffering from medical emergencies in which life, limb or eyesight may be lost, and personnel needing evacuation due to manmade or natural disasters.

3.2.3 The contractor is ultimately responsible to determine passenger weight and cargo/baggage weight.

If calibrated scales are not available or feasible, the contractor may elect to use hand held and portable type scales. If scales are not available, interrogated weights can be used if in compliance with applicable FAR’s.

3.2.4 All aircraft will utilize appropriate aviation restraining devices in order to ensure the safety transport of passengers. Contractor is not authorized to perform seats-out operations. Contractor is required to provide all aviation life support equipment required to transport all passengers.

3.2.5 Offloading shall be accomplished within 30 minutes or less to comply with Maximum on Ground (MOG) restrictions and safety considerations.

3.2.6 The contractor will ensure that all mission aircraft are operated by two pilots rated in the type, design, and series for the aircraft being flown. Failure to meet pilot requirements will be calculated into the operational readiness language in accordance with paragraph 2.3.2.

3.3 Cargo Service.

3.3.1 Provide cargo transportation in accordance with paragraphs 3.1.9.1.

3.3.2 The contractor will deliver cargo from origin to destination. Cargo may consist of CLASS I (Food and Water), CLASS II (General Supplies), CLASS III (Fuel), CLASS IV (Construction Materials), CLASS V (Ammunition—all caliber) CLASS VI (AAFES supplies), CLASS VII (Major End Items), CLASS VIII (Medical Supplies), CLASS IX (Repair Parts), or CLASS X (non-military goods such as humanitarian assistance items). The contractor will be notified prior to loading of any cargo of a hazardous, flammable, or explosive nature and any such cargo must be properly documented and certified as per applicable military transport standards.

3.3.3 Offloading shall be accomplished within 30 minutes or less to comply with Maximum on Ground (MOG) restrictions and safety considerations.

3.3.4 Variations in payload, on a mission by mission basis, may be required due to changes in altitude and weather.

3.3.5 Hazardous Cargo: Hazardous Material (HAZMAT) will be handled and transported in accordance with the AAF HAZMAT Transportation Pamphlet, dated 25 November 2014.

3.3.6 Hand Loading: When an aircraft requires hand loading, the contractor shall provide sufficient quantities of tie down equipment, including separate tie down of heavy items such as engines or other types of cargo that must be secured separately.

3.4 Passenger and Cargo Combination (COMBI) Service.

3.4.1 Provide passenger and cargo combination service in accordance with the Performance Work Statement.

3.4.2 Comply with ACAA guidelines including cargo nets and placement of passengers (http://acaa.gov.af/en).

3.4.3 Offloading shall be accomplished within 30 minutes or less to comply with Maximum on Ground (MOG) restrictions and safety considerations.

3.5 Safety

3.5.1 All aircraft shall be equipped with a Ballistic Protection System (BPS) certified to provide protection per the National Institute of Justice (NIJ) Standard 0108.01 (NIJ Level 3A). Protection at a minimum shall cover the floor of the aircraft (both the cabin and cockpit areas). The BPS shall extend a minimum of 2 feet past the last row of passenger seats or to the rear bulk head/rear wall if this is less than 2 feet away from the last row of seats.

3.5.2 All aircraft will maintain serviceable first aid kits, fire extinguishers, and all aviation life support equipment required to be maintained on helicopters in accordance with applicable Afghanistan Civil Aviation Regulation (ACAR) Part 7. The aforementioned items shall be inspected for serviceability in accordance with manufacturer’s inspection/serviceability instructions. Documentation of the inspection shall be provided to the COR or designated Government representative within 10 calendar days of the inspection.

3.5.3. The contractor shall immediately notify the COR of any mishaps or other incidents that may jeopardize performance of the contract or cause injury or death to personnel.

3.6 Aircrew and Maintenance Personnel Requirements:

3.6.1 The Contractor shall ensure that its’ employees and subcontractors have obtained all necessary certifications and authorizations by appropriate governmental authorities, and shall maintain such certifications and authorizations current and in good standing for the duration of this contract, and will avoid any actions which may lead to the cancellation of such certifications and authorizations.

3.6.2 Aircrew shall meet all requirements of Afghanistan Civil Aviation Regulation (ACAR) Part 11, or applicable International Civil Aviation Organization (ICAO) requirements, whichever is the governing document for the aircrew and aircraft in use.

3.6.3 The Government accepts no liability should any contractor be taken hostage or be killed during any mission or while under contract with the Government. The Government will provide assistance IAW

DFARS 252.225-7040.

4.0 Government Furnished Property and Services will be provided if available.

4.1. Ramp Space. Ramp space will be provided at each bed down location for contractor aircraft.

Hanger space for mx tasks requiring it will be provided, if available. Kabul space is extremely limited;

therefore the contractor should plan for limited availability of hanger space.

4.2. Utilities

4.2.1. The Government will provide utilities for office and working space at each hub location. The utilities provided shall be equivalent to those provided to other military and tenant organizations—no special or unique requirements will be supported. Electricity, water (potable or non-potable), sewer and telephone will be provided at all hubs. Class A lines may not be available at all locations. Internet access and/or e-mail may or may not be available at all locations.

4.3. Fuel

4.3.1. The contractor can expect JET A-1 fuel to be provided. The Government will not make accommodations for unique fuel requirements (i.e. TS-1). Fuel may be dispensed at primary hubs or at the brigade headquarters locations. Fuel needed for aircraft movement other than that tasked by the AAF will not be provided.

4.4. Billeting

4.4.1. Billeting commensurate with that provided to US military forces shall be provided for contractor employees required to stay at military locations. Billeting will be provided at Kabul, Kandahar, and Mazar-e Sharif.

4.5. Subsistence

4.5.1. Class I subsistence for contractor employees required to stay at military locations.

4.6. Weather Reports

4.6.1. Current Intel, threat, and weather briefings will be available to the contractor relevant to the impending flight path prior to departure.

4.7. Base Transportation

4.7.1. Base transportation (bus or shuttle) may not be available at all hub locations. The contractor may provide its own flightline (ATV or Gator-like) vehicles upon USFOR-A approval and will obey all published regulations, licensing and dispatching requirements regarding vehicle operations.

4.8. Loading and Unloading

4.8.1. The contractor shall perform all loading and unloading in coordination with the AAF.

4.9. Maintenance Resources

4.9.3. The Government will provide a 60Hz power source at all hubs as available. Contractor is required to bring its own transformers or generators to provide desired power.

4.9.4. The following will be provided if available:

(1) Access to an overhead crane assembly with a free clearance height of 25 feet and a rated working capacity of at least 3,500 pounds.

(2) Light sources for nighttime maintenance (some FOBs do not allow white light maintenance on the flightline).

4.10. Office and Working Space

4.10.1. If available, the Government will provide office and working space at each hub location. Due to limited office space at some hub airfields, the contractor may be responsible for providing its own office and working space. In this case the contractor shall coordinate with the local functional engineering team to obtain approval for its office/working space structure.

4.11 Services:

4.11.1 The AAF, through the AMR process, will provide the schedule for movement.

4.11.2 Ramp Space for loading and unloading of passengers will be provided by the military presence at the scheduled air field, at the request of the contractor through a properly filed PPR request.

4.11.2.1 Ramp space will only be provided if a PPR request has been submitted and approved, space is available, and the proper call sign is being used.

4.11.3 All materials, to include oil, lubricants, compressed nitrogen, and cleaning supplies shall be procured and provided by the contractor.

5.0 Contractor Project Management:

5.1 Administrative Personnel Requirements:

5.1.1 The Contractor shall assign a primary and alternate Program Manager (PM), who shall be the single focal point for management and direction of the contractor’s internal activities. These individuals shall also be responsible for the successful execution of all contractual requirements. The PM and alternate PM will be authorized to speak and act on behalf of the Contractor.

5.1.2 The Primary and Alternate PMs shall read, write, and speak English, and have at least one (1) year of experience in scheduling aircraft and requesting Prior Permissions Required (PPR).

5.1.3 The contractor shall coordinate all aircraft loading and unloading with the AAF prior to aircraft destination arrival. Any additional costs for said services will be paid by the contractor and should be considered in the cost flight hour.

5.1.4 The contractor shall develop and implement a quality control plan to ensure safe and reliable air transportation in accordance with applicable Afghanistan Civil Aviation Authority (ACAA) regulations. As a minimum, contractors will maintain transparency with GIRoA while ensuring aircraft operations safety and airworthiness. The prime contractor is required to complete a safety and audit oversight program on all subcontracted air carriers that operate into or out of military controlled airfields. The Quality Control Plan must be approved by the COR and the Contracting Officer.

5.2 Security

5.2.1 Contractor Security: Government Security Forces (SF) and Quick Response Forces (QRF) personnel will provide security and force protection procedures for the contractor while on coalition military installations. The contractor is responsible for providing resource protection to ensure the aircraft and cargo are secure when aircraft are parked outside of coalition installations. The contractor shall submit the required justification for arming in accordance with current USFOR-A policy prior to arming its personnel or installing armaments on its aircraft.

5.2.2 The contractor shall comply with the applicable DoD, USAF, AMC, and CENTCOM instructions, regarding Operational, Physical, and Communications Security as well as the Anti-terrorism/Force Protection Programs.

5.2.3 The contractor shall participate in Random Anti-Terrorism Measure (RAM) activities to the best of their ability. The contractor shall not add additional staff to perform RAMs.

5.2.4 The contractor shall ensure contractor personnel have all required badges, access cards and clearances.

5.2.5 Notify the KO and COR within twenty-four (24) hours of the employment and termination of any contractor personnel by providing an updated list of these personnel, which includes at a minimum the following information: name (last, first, middle initial), primary position title, level of investigation/security clearance as well as date of approval, and date of on-site employment or termination.

5.2.6 Within 30 calendar days after contract start, all employees shall complete Antiterrorism Level I training, as required by DODI 2000.16. Refresher Antiterrorism Level I training shall be completed and documented annually thereafter. New employees must complete the Antiterrorism Level I Training within the first 30 calendar days of their employment. The training is provided at https://atlevel1.dtic.mil/at/.

5.2.7 If the Government notifies the contractor that the employment or the continued employment of any contract employee is prejudicial to the interests or endangers the security of the United States of America, that person shall be removed and barred from the worksite. This includes security deviations/incidents and credible derogatory information on contract members during the course of the contract period. The contractor shall make any changes necessary in the appointment(s).

5.2.8 Non-Public Information. In performance of this contract, the contractor may obtain access to sensitive, nonpublic information. The contractor agrees (a) to use and protect such information from unauthorized disclosure in accordance with the FAR; (b) to use and disclose such information only for the purpose of performing this contract and to not use or disclose such information for any personal or commercial purpose; (c) to obtain permission of the Government PM before disclosing/discussing such information with a third party; (d) to return, upon Government request, any non-public, sensitive information no longer required for contractor performance; and (e) to advise the Government PM of any unauthorized release of such information. Upon request, the contractor shall have its employees assigned to this contract execute a non-disclosure agreement for delivery to the Government. The Government will require contractor personnel to sign a non-disclosure statement to protect non-public information of other contractors and/or the Government. This is also covered in the DD 254 for disclosure approvals authorities.

5.2.9 Security Regulation Compliance. The contractor shall comply with all security regulations and directives as identified herein and other security requirements in this contract specific to site locations of work.

Security Regulation Guidance:

Department of Defense (DoD):

2000.16 (DoD Antiterrorism (AT) Standards) 5200.1-R (DoD Information Security Program) 5200.2-R (DoD Personnel Security Program) 5200.08-R (DoD Physical Security Program) 5220.22-M (National Industrial Security Program)

8500.1 (Information Assurance (IA))

2000.12 (DoD Antiterrorism (AT) Program)

8500.2 (Information Assurance (IA) Implementation)

DoD regulations found at:

http://www.dtic.mil/whs/directives/corres/pub1.html

5.2.10 Military Installation Security: While on military installations contractor and subcontractor personnel shall comply with security regulations promulgated by the military installation or activity Commander.

Security regulations are directive in nature and shall be adhered to by all contractor and subcontractor personnel.

5.2.11 Restricted Area Access: Where regular and frequent entry into restricted areas at a military installation is required by contractor or subcontractor personnel for ground handling of aircraft, the contractor or subcontractor personnel must meet the requirements established by AFI 31-101 Applications for personnel security investigations shall be made to the local Chief, Security Forces.

5.2.12 Facility Security Clearance: This contract requires access to classified information; therefore the prime contractor must have a Facility Security Clearance (FCL). An FCL is an administrative determination that a company is eligible for access to classified information or award of a classified contract. Requirements are defined in the National Industrial Security Program Operating Manual;

(NISPOM) DOD 5220.22-M. Contractors must inform the Contracting Officer of the correct address of any company agency requiring a facility clearance. A DD Form 254 is incorporated into the solicitation/contract. Offeror’s are required to complete the DD Form 254 and submit it with their proposal.

5.2.13 Personnel Security Clearance: Upon contract award, security clearance applications for all required personnel shall be completed in accordance with DOD 5220.22-M and instructions received from the cognizant Defense Industrial Security Officer (DISO), Defense Security Service (DSS). All required clearance actions shall be forwarded to the cognizant DISO. Interim clearances will be accepted initially.

All other personnel (maintenance, etc.) are required to have a National Agency Check with Inquiries (NACI) or equivalent investigation for non-US companies. All personnel on this contract will be issued NATO badges for work/life support (installation & flight line access badges, meal cards, etc…) at each installation. Non-US companies must provide a proof of eligibility determination equal to the United States National Agency Check, Law-Check and Credit Check (NACLC) to obtain Secret Clearances.

5.2.14 Operations Security (OPSEC): The contractor shall be responsible for OPSEC procedures when operating missions for the DOD to include safeguarding critical information. Contractors must ensure employees receive OPSEC training upon initial assignment to a contract with OPSEC requirements.

Information such as flight schedules, return trips, and other facts about the international mission shall be kept close hold and only communicated to persons who have a need to know this information and over secure communications channels. Flight crews should be aware of persons who are seeking information about the contractor, flights, etc. They should seek to maintain a low profile while operating DOD missions. If the contractor has questions about OPSEC they can be addressed to the COR. No imagery or verbal relays of U.S. forces or their positions is permitted.

5.2.15 Contractor Company Personnel and Company Facility Security Officer (FSO): The contractor will appoint a person as the company FSO. The contractor must establish appropriate safeguards to assure that the individuals who are not cleared do not gain access to classified information, material, and Government furnished communications security (COMSEC) equipment. Responsibility for security of classified information, material and COMSEC equipment rests with each individual who is authorized access. The FSO must work closely with the Defense Security Service (DSS) on DOD related security matters and ensure their Government furnished COMSEC equipment is stored, maintained, and operated properly. The company FSO shall maintain a current list of cleared personnel and flight deck aircrew personnel who are eligible for a secret clearance. This list shall be made available for verification during on-site surveys by DOD personnel who have a need to know, and will be provided to the COR when requested.

5.2.16 Authentication Materials: Aircrew members shall require certain authentication documents in order to perform missions. When appropriate, authentication materials and identification friend or foe (IFF)/selective identification feature (SIF) operating instructions shall be made available to flight deck aircrews at military Base Operations and Route Briefing sections provided they present proper identification. Initial issue of these documents shall be as required to cover elapsed time from departure station to destination and return, or to the first enroute station having the capability to provide additional distribution.

5.2.17 Aircraft Physical Security: Contractor aircraft at military installations will receive the same degree of physical security as provided military aircraft in like status. Ingress and egress procedures to and through control points and restricted or controlled areas shall be established to permit crewmembers access to their aircraft.

5.2.17.1 Aircraft Security: The contractor shall establish a program to prevent unlawful seizure of aircraft.

The AAF will be responsible for security processing of passengers at on- or off-load.

5.3 Force Protection

5.3.1 The contractor shall follow CENTCOM/CENTAF force protection recommendations when doing so will not alter the terms and conditions of this contract. If compliance with a CENTCOM/CENTAF force protection recommendation would alter the terms and conditions of the contract and/or give rise to a request for equitable adjustment, the contractor will inform the contracting officer and secure the contracting officer’s written agreement prior to incurring any expense. Any action taken or expense incurred prior to approval by the contracting officer will be deemed to be at the contractor’s expense.

5.3.2 Operational Risk Assessment. The contractor shall assess the current situation (weather, intel, NOTAMS, terrain, crew experience, and tactical situation to include surface to air threats and airfield attacks) prior to launch to make an accurate risk assessment of each flight. The contractor shall keep the risk assessments on the file for 1 year. Contractor is responsible for coordinating with the cognizant military command to be sure ISOPREP is current and on-file.

5.4 Quality Control

5.4.1 The contractor shall develop and implement a commercial quality control plan to ensure safe and reliable air transportation in accordance with Afghanistan Civil Aviation Authority (ACAA) Document AOC- AAP-002M, Quality System Programme. The document is located at http://acaa.gov.af/en/page/civil-aviation-technical-guidance. Operators are responsible for amending or supplementing their quality programs to assure management oversight in austere locations.

5.4.1.1. Assures risk management procedures are in place and effectively implemented.

5.5 Passports All company personnel shall have a current and valid passport.

5.6 Communications

5.7 Aircrew Duty Day Requirements

5.7.1 Crew duty day requirements are governed by Afghanistan Civil Aviation Regulation (ACAR) Part 8.

5.8 Flying in Controlled Airspace

5.8.1 All contract flights shall fly over established airways. Exceptions may be made to this requirement where it is impractical to follow airways, provided airways are intersected at the first practical point and departed at the last practical radio navigational fix near destination, or when area controller established airways do not exist within a flight information region. Economic considerations will not justify deviation from this procedure.

5.9 Safety Barriers

5.9.1 All passenger and cargo doors used for on-loading and off-loading of passengers, baggage, and cargo aboard contract aircraft shall be equipped with a safety barrier at chest or waist level. The safety barrier shall be in place when the cabin or cargo door is open except when actually on-loading or off-loading passengers/cargo or when loading stairs are positioned.

5.10 Workload Estimate. The Government’s estimate is 3,300 hours per year for all aircraft.

5.11 Required Reports:

5.11.1 Daily Log. The contractor will maintain a daily record of all scheduled and completed missions. The log shall be maintained by the contractor’s aircrew for each mission and shall detail the number of passengers moved and/or the internal cargo load information for each destination. This log will include entries that will code reasons missions were not performed as scheduled to include (weather, maintenance, threat, safety, etc) and who authorized the mission cancellation. The contractor shall make this log available to the CO, COR on a regular basis as determined by the CO.

5.11.2. Aircraft Medical Incidents: Report all aircraft medical incidents in flight, or while passengers are under the control of the pilot in command, to the first available COR/ACOR, at the next enroute station for in flight incidents, or the station where the incident occurs.

5.11.3 Submit aircrew certifications and aircraft registration, in accordance with International Civil Aviation Organization Regulations (ICAO) or Afghan Commercial Aviation Regulation (ACAR) Part 11, as applicable, as part of the proposal. Certifications for aircraft later added, or substituted, and new aircrew personnel, are to be submitted to the COR prior to utilization.

5.11.4 Monthly reports will be due to the COR from the Contractor on the 1st of every month. This report shall include at a minimum the following items: mission ID number, mission type/profile, date of mission, origin, destination, the number of flight hours, number of passenger’s and/or cargo transported, did the mission occur as originally requested, delays, and cancelations with reasons attached.

5.11.5 The Contractor shall provide the COR with an aircraft performance summary for every aircraft being flown to include capacity based on altitude, temperature, etc., as part of their proposal.

5.11.6 In the event that the contractor, operating an ANDSF movement mission, is illuminated (“spotlighted”) or is fired upon in the air or on the ground to include lasers, the crew shall note the date, time, and approximate area from which the event originated. All incidents, including any hostile action (potential or realized) directed at the aircraft, shall be reported immediately to the cognizant air traffic control agency. Following the event, at the first airfield or airbase with a Coalition military presence, the crew shall notify the base operations center of the occurrence. The contractor shall also notify the COR.

5.11.7 Safety, first aid, and life support equipment inspection documentation of the inspection shall be provided to the COR or designated USG representative within 10 calendar days of the inspection.

5.12 Contractor Manpower Reporting

5.12.1 The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the 438th Air Expeditionary Wing via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/

5.12.1.1 Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractors may direct questions to the help desk at:

http://www.ecmra.mill/.

6.0 General Information:

6.1 The contractor, as an independent contractor and not as an agent or employee of the government, shall furnish to the USG all necessary labor, services, supplies, equipment and materials, except as specified to be furnished by the government, required to accomplish the requirements.

6.2 The contractor shall identify aircraft by type, (tail) Number, and indicate whether the aircraft is owned

(O) or leased (L). If at any time during the period of performance of this contract, a change to the List of Aircraft is required, contractor shall submit the changed information to the COR.

6.3 Documentation of aircraft maintenance inspections shall be provided to the COR within 10 calendar days of the inspection.

6.4 Based on the market survey and the nature and extent of the services to be solicited, teaming arrangements are permitted.

7.0 Deliverables

7.1 The Contractor shall provide the following:

7.1.1 Quality Control Plan

7.1.2 Management Plan

8.0 Statement of Objectives – Performance Standards:

GOALS OBJECTIVES

Program Management:

(1) Priorities, short-term suspense, operational constraints, and other potential flight scheduling impacts are adequately managed:

(2) Reports are on time and complete.

(3) Flight Mission Planning, Execution, and Support Requirements:

• Quality control plan in compliance with ACAA Document AOC-AAP-002M, Quality System Programme

• Deliver reports, inspections, & certifications on time and complete:

• Aircraft Execution Schedule (flight plan) submitted the day prior to execution;

• Coordinate with airfield operations centers;

• Cancellation notification submitted within 1 hour of cancellation;

• Initially provide A/C performance charts, & technical limitations with changes submitted within 24 hours;

• Provide initial and subsequent changes to aircraft Identify - type, (tail) #, etc.;

• Safety, first aid, and life support equipment inspection documentation within 10 calendar days of the inspection;

• Aircrew certifications and aircraft registrations submit-ted initially and upon substitution, changes or additions;

and

• Monthly reports due on the 1st of every month.

• Cancelled missions rescheduled and flown within 48 hours.

• Safety and audit oversight program on all subcontracted air carriers completed, if required.

Aircraft Requirements:

Mi-17 Medium Lift R/W or Equivalent

• R/W shall meet, at a minimum, United States aviation safety requirements as established by the Afghanistan Civil Aviation Regulation (ACAR) Part 5.

• A/C are licensed, registered, maintained,

• Offer – tender Medium-Lift R/W Aircraft that meet specifications and certifications.

• All aircraft are serviced / maintained IAW manufacturer’s technical manuals.

• Aircraft must be configured with Ultra high Frequency (UHF) and Very High Frequency (VHF) radio, and Global Position Satellite (GPS) in good working order/condition.

and operated in accordance with the air carrier’s International Civil Aviation Organization Regulations (ICAO) or Afghanistan Civil Aviation Regulation (ACAR) Part 11.

• All aircraft will maintain serviceable first aid kits, fire extinguishers, and all aviation life support equipment required IAW Afghanistan Civil Aviation Regulation (ACAR) Part 5.

• Aircraft can meet the following baseline capabilities: @ 6000ft MSL and 30oC, carry 18 Pax or 1800 kg, with IGE takeoff, 2.5 hours flight time, 95 knots KIAS

• A/C meet Afghanistan Civil Aviation Regulation (ACAR) Part 5 requirements.

Aircraft Workload:

(1) Reliability Rate

• ≥ 85%

(2) Fill Capacity

• It is the responsibility of, and sole right of, the AAF to fill the seats / cargo capacity

(3) Backfill

• Contractor has redundant capability

(4) Cargo

• Not Used

• Maintain ≥ 85% scheduled reliability rate.

• If at any point an aircraft is grounded for any reason, the contractor provides another aircraft to fulfill the service requirements.

• Each aircraft expected to fly no more than nine (9) hours in one day and no more than eight (8) legs.

• Offer, as a minimum, one R/W aircraft positioned @ Kabul, Mazar-e Sharif, and Kandahar

• Hand Loading: When aircraft requires hand loading, the contractor shall ensure the aircraft is loaded in accordance with ICAO requirements.

• The contractor does not solicit for seats or cargo space.

• Aircraft can meet the following baseline capabilities: @ 6000ft MSL and 30oC, carry 18 Pax or 1800 kg, with IGE takeoff, 2.5 hours flight time, 95 knots KIAS

• Cancelled missions rescheduled and flown within 48 hours.

• Hazardous material on cargo flights transported IAW the AAF HAZMAT Transportation Pamphlet.

• Seating capacity only reduced PM after confirming with the COR or KO, when it is demonstrated that the aircraft is incapable of carrying the load required by referring to the aircraft performance charts

Air Crew:

(1) Certifications

(2) Duty Hours

• Provide all personnel, air crew, pilot, mechanics, and corresponding subcontractor personnel (if applicable) possess the necessary qualifications and meet all training requirements per Afghanistan Civil Aviation Regulation (ACAR) Part 11.

• Crew duty day is governed by Afghanistan Civil Aviation Regulation (ACAR) Part 8 and shall not exceed 12 hours.

Delivery Requirements:

(1) Human Remains – Priority 1 (P1) and Priority 2 (P2)

(2) Passenger & Baggage Transport -

Priority 2 (P2)

(3) Cargo Movement - Priority 3 (P2)

(4) Corps Resupply - Priority 3 (P2)

• Demonstrate ability to respond to all mission type requirements within priority tasking times - On-call response times will be (P1) 8 hours, (P2) 24 hours

9.0 Services Summary Matrix:

Section

PWS

Para.

Requirement Standard Acceptable

Quality Level

Missions & Priorities

1.4.2.1

Respond to and complete all required missions within priority tasking times - On-call response times will be (P1) MC within8 hours and (P2) MC within 24 hours

Not more than one (1) mission per month not completed within the required timeframes

95%

Missions & Priorities

1.4.2.3

Submit a flight plan, to include call sign, radio frequency, flight route and time, with the designated Afghan personnel, prior to each flight

Not more than two (2) flight plans missing per month

95%

Process 1.4.3.4 Have a representative available 24/7 to receive reactive tasking or schedule updates

No more than 1 instance per month in which a contractor representative in not available when contacted.

95%

Reports 5.2

Develop & deliver initial reports, certifications, and subsequent reports…