A01_SOW_20180907.pdf

Statement of Work (SOW)

Audio/Visual Communications – Multiple Locations

7 September 2018

1. Introduction

This project addresses a requirement to provide a base multimedia presentation system to communicate integral mission requirements. This system will provide a reliable audio and visual means to communicate key information. This system will provide high definition quality presentations for audiences to have a clearer picture of information being presented.

1.1. Mission

By means of this project, the 104th Fighter Wing intends to satisfy the need for reliable communications crucial to the mission. The system will be used by organizations tasked with national defense.

Once the audiovisual multimedia system is designed and installed the contractor shall provide training on the system and a warranty for replacement of parts and provide a service contract.

1.2. Background

Currently, the 104th Fighter Wing has no organic or structured multimedia system to present information or briefings to the Wing populace. This inhibits briefing the 104th Fighter Wing personnel on integral mission requirements. The multimedia systems and audio upgrades would provide a reliable means to communicate mission requirements and distribute information to the base populace, family members, surrounding community visiting leaders, and collaborating internal and external agencies.

Defense support to civilian agencies is inhibited by the lack of a standard multimedia presentation communication system at the 104th Fighter Wing.

1.3. Scope

The scope of the project includes the acquisition, preparation, system design solution, and installation, meeting existing standards for audiovisual and communications facilities as well as technical specifications that may be unique to this SOW. It includes testing power requirements, followed by the acquisition, preparation, installation, and testing of any and all related cabling and connections necessary to connect supported core audio visual multimedia communications system as well as acquisition, preparation, installation, and testing of any/all associated management software and/or firmware. The contractor shall provide power suitable for the equipment when necessary. The

Government will not provide electrical service. The project will include training on the audiovisual multimedia system for key 104th Fighter Wing personnel once the project is complete. A warranty for parts and service will be included. Lastly, it includes the removal and disposal of the existing audiovisual multimedia presentation system with associated hardware/accessories where indicated.

Audio/Visual Communications – Multiple Locations 7 September 2018

1.4. Location

The location for the installation will be various locations within the facilities at the 104th Fighter Wing, Barnes Air National Guard Base, 175 Falcon Drive, Westfield, MA, 01085-1482.

2. General Requirements

This section describes the general requirements for this effort. The following sub-sections provide details of various considerations on this effort.

2.1. Non-Personal Services

The Government shall neither supervise contractor employees nor control the method by which the contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual contractor employees. It shall be the responsibility of the contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the contractor's responsibility to notify the Procuring Contracting Officer (PCO) immediately.

2.2. Business Relations

The contractor shall successfully integrate and coordinate all activity needed to execute the requirement. The contractor shall manage the timeliness, completeness, and quality of problem identification. The contractor shall provide corrective action plans, proposal submittals, timely identification of issues, and effective management of subcontractors. The contractor shall seek to ensure customer satisfaction and professional and ethical behavior of all contractor personnel.

2.3. Contract Administration and Management

The following subsections specify requirements for contract, management, and personnel administration.

2.3.1. Contract Administration

The contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The contractor shall respond to Government requests for contractual actions in a timely fashion. The contractor shall have a single point of contact between the Government and Contractor personnel assigned to support contracts or task orders. The contractor shall assign work effort and maintaining proper and accurate time keeping records of personnel assigned to work on the requirement.

2.3.2. Personnel Administration

The contractor shall provide the following management and support as required. The contractor shall provide for employees during designated Government non-work days or other periods where

Government offices are closed due to weather or security conditions. The contractor shall maintain the currency of their employees by providing initial and refresher training as required to meet the SOW requirements. The contractor shall make necessary travel arrangements for employees. The contractor shall provide necessary infrastructure to support contract tasks necessary to support the scope of this project. The contractor shall provide administrative support to employees in a timely fashion (time keeping, leave processing, pay, emergency needs).

2.4. Subcontract Management

The contractor shall be responsible for any subcontract management necessary to integrate work performed on this requirement and shall be responsible and accountable for subcontractor performance on this requirement. The prime contractor will manage work distribution to ensure there are no

Organizational Conflict of Interest (OCI) considerations. Contractors may add subcontractors to their team after notification to the Procuring Contracting Officer (PCO) or Contracting Officer Representative

(COR). Cross teaming may or may not be permitted.

2.5. Contractor Personnel, Disciplines, and Specialties

The contractor shall accomplish the assigned work by employing and utilizing qualified personnel with appropriate combinations of education, training, and experience. The contractor shall match personnel skills to the work or task with a minimum of under/over employment of resources. The contractor shall ensure the labor categories as defined in the Labor Categories document (see attachment), labor rates, and man-hours utilized in the performance of this effort. The Contractor shall provide the necessary resources and infrastructure to manage, perform, and administer the contract.

2.6. Location and Hours of Work

Accomplishment of the results contained in this SOW requires work at the 104th Fighter Wing. Normal workdays are Monday through Friday except US Federal Holidays. Workers typically work nine (9) hours per day starting at 0700 and ending at 1630. Core hours of work are from 0900 to 1500 daily. Weather and/or security closures are at the installation commander's discretion. Call 413-568-9151 or the

Contracting Officer Representative for closure information and answers to other access-related questions.

3. Performance Requirements

By means of this project, the 104th Fighter Wing intends to satisfy the need for reliable communications crucial to the mission. The system will be used by organizations tasked with national defense. Therefore, the 104th Fighter Wing expects the Contractor to provide a replacement multimedia audiovisual communications system solution for the various areas identified in this Statement of Work (SOW) at the

104th Fighter Wing, Barnes Air National Guard Base, Westfield, Massachusetts.

The system solutions, for each area listed, will provide a reliable means to connect laptops to the audio visual multimedia presentation system via HDMI cable, to display presentations on all monitors in the room. The new system solution will need a user friendly touch screen podium control system to allow us to control audio and video to all monitors in the room. The control system will need to be easily accessible. The new system solution will include a cabling solution. The rack and control system would allow for components to be centrally wired between the podium control system, large televisions, speakers, and sound system. The podium control system will need to allow for wireless microphones.

The wireless microphones and lavalier microphones shall allow for communication across the room from speaker to audiences. The control system will need to allow mp3/IPod players to be plugged in to play

Air Force ceremonial music. The control system would need to control both audio and visual to the multimedia audiovisual system. A solution for cabling is required.

Once the audiovisual multimedia system(s) is/are designed and installed, the contractor shall provide training on the system and a warranty for replacement of parts.

The Contractor shall conduct an electrical power study for each area identified.

Provide, design, install, and test reliable audiovisual multimedia communications system(s) for the following areas:

3.1. Building 003 – Training Room

The audiovisual multimedia communications presentation system installation would provide audiovisual multimedia communication for a classroom with a capacity of approximately 25 people.

Sufficient number of television LED/LCD monitors in high definition of appropriate size to provide a clear consistent picture to all occupants regardless of seating location.(1 - 90” monitors if possible). Design a solution meeting existing standards for audiovisual and communications facilities. Information on the monitors should be visible throughout the facility regardless of seating location. Secure mounting solution for LED/LCD monitor on wall. The LED/LCD monitors will connected to a reliable control system to connect laptops to the audio visual multimedia presentation system via HDMI cables, to display presentations on all monitors in the room. The system will provide clear and consistent audio to all occupants regardless of seating locations.

AMENDMENT 2: Wireless microphone not required.

The podium/desk control system will provide a user-friendly interface for both audio and visual components. To include the following: Touchscreen user-friendly screen, the control system will allow an IPod to be plugged in to the system and be controlled, USB and HDMI, independent Control of each television, interface for a laptop computer, user-friendly sound quality presets (equalization icons), touch screen user-friendly settings, touch screen will allow for user friendly reliable presentations by multiple speakers, mobile and lockable podium cabinet for the control system, a lockable podium control system with easily accessible access to work on the system, the lockable podium control system will be centrally wired.

3.2. Building 003 – Dining Facility Main Hall Televisions

The audiovisual multimedia communications presentation system installation would provide audiovisual multimedia communication for a classroom with a capacity of approximately 250 people.

AMENDMENT 2: New requirements includes; 4/EA new 52” monitors to match existing monitors. New monitors to be mounted with existing monitors facing opposite. All equipment and mounting hardware necessary to integrate these monitors into the existing system. Design, installation, and training is also required.

3.3. Building 001 – MPF Training Area

The audiovisual multimedia communications presentation system installation would provide audiovisual multimedia communication for a classroom with a capacity of approximately 25 people.

Sufficient number of television LED/LCD monitors in high definition of appropriate size to provide a clear consistent picture to all occupants regardless of seating location.(1 - 90” monitors if possible). Design a solution meeting existing standards for audiovisual and communications facilities. Information on the monitors should be visible throughout the facility regardless of seating location. Secure mounting solution for LED/LCD monitor on wall. The LED/LCD monitors will connected to a reliable control system to connect laptops to the audio visual multimedia presentation system via HDMI cables, to display presentations on all monitors in the room. The system will provide clear and consistent audio to all occupants regardless of seating locations.

The podium control system will provide a user-friendly interface for both audio and visual components.

To include the following: Touchscreen user-friendly screen, the control system will allow an IPod to be plugged in to the system and be controlled, USB and HDMI, independent Control of each television, interface for a laptop computer, user-friendly sound quality presets (equalization icons), touch screen user-friendly settings, touch screen will allow for user friendly reliable presentations by multiple speakers, mobile and lockable podium cabinet for the control system, a lockable podium control system with easily accessible access to work on the system, the lockable podium control system will be centrally wired.

3.4. Building 012 – Student Flight / Chapel

The audiovisual multimedia communications presentation system installation would provide audiovisual multimedia communication for a classroom with a capacity of approximately 25 people.

Sufficient number of television LED/LCD monitors in high definition of appropriate size to provide a clear consistent picture to all occupants regardless of seating location.(2 - 60” monitors if possible). Design a solution meeting existing standards for audiovisual and communications facilities. Information on the monitors should be visible throughout the facility regardless of seating location. Secure mounting solution for LED/LCD monitor on wall. The LED/LCD monitors will connected to a reliable control system to connect laptops to the audio visual multimedia presentation system via HDMI cables, to display presentations on all monitors in the room. The system will provide clear and consistent audio to all occupants regardless of seating locations.

AMENDMENT 2: Wireless microphone solution to include one lavalier microphone and one wireless handheld microphone that will allow simultaneous operation of both microphones.

The podium control system will provide a user-friendly interface for both audio and visual components.

To include the following: Touchscreen user-friendly screen, the control system will allow an IPod to be plugged in to the system and be controlled, USB and HDMI, independent Control of each television, interface for a laptop computer, user-friendly sound quality presets (equalization icons), touch screen user-friendly settings, touch screen will allow for user friendly reliable presentations by multiple speakers, mobile and lockable podium cabinet for the control system, a lockable podium control system with easily accessible access to work on the system, the lockable podium control system will be centrally wired.

3.5. Building 029 – Medical Group Classroom

The audiovisual multimedia communications presentation system installation would provide audiovisual multimedia communication for a classroom with a capacity of approximately 25 people.

Sufficient number of television LED/LCD monitors in high definition of appropriate size to provide a clear consistent picture to all occupants regardless of seating location.(2 - 60” monitors if possible). Design a solution meeting existing standards for audiovisual and communications facilities. Information on the monitors should be visible throughout the facility regardless of seating location. Secure mounting solution for LED/LCD monitor on wall. The LED/LCD monitors will connected to a reliable control system to connect laptops to the audio visual multimedia presentation system via HDMI cables, to display presentations on all monitors in the room. The system will provide clear and consistent audio to all occupants regardless of seating locations.

AMENDMENT 2: Wireless microphone solution to include one lavalier microphone and one wireless handheld microphone that will allow simultaneous operation of both microphones.

The podium control system will provide a user-friendly interface for both audio and visual components.

To include the following: Touchscreen user-friendly screen, the control system will allow an IPod to be plugged in to the system and be controlled, USB and HDMI, independent Control of each television, interface for a laptop computer, user-friendly sound quality presets (equalization icons), touch screen user-friendly settings, touch screen will allow for user friendly reliable presentations by multiple speakers, mobile and lockable podium cabinet for the control system, a lockable podium control system with easily accessible access to work on the system, the lockable podium control system will be centrally wired.

3.6. Building 001 – Wing Conference Room (Audio)

AMENDMENT 1:

The audiovisual multimedia communications presentation system installation would provide audiovisual multimedia communication for a classroom with a capacity of approximately 25 people.

New requirements includes; desk/station with integrated controller, amplifier, speakers engineered for the room type/size. All equipment and mounting hardware necessary to integrate these monitors into the existing system. Design, installation, and training is also required. Existing equipment to be used include a flush-mount, powered projection screen.

Wireless microphone solution to include one lavalier microphone and one wireless handheld microphone.

AMENDMENT 1: Incorporate tabletop conference telephone into the presentation system. Suitable microphone(s) required for the room.

The podium control system will provide a user-friendly interface for both audio and visual components. To include the following: Touchscreen user-friendly screen, the control system will allow an IPod to be plugged in to the system and be controlled, USB and HDMI, independent Control of each television, interface for a desktop/laptop computer, user-friendly sound quality presets (equalization icons), touch screen user-friendly settings, touch screen will allow for user friendly reliable presentations by multiple speakers, mobile and lockable podium cabinet for the control system, a lockable podium control system with easily accessible access to work on the system, the lockable podium control system will be centrally wired.

3.7. Building 054 – Classroom

The audiovisual multimedia communications presentation system installation would provide audiovisual multimedia communication for a 20ft x 50ft classroom with a capacity of approximately 80 people.

New requirements includes; podium with integrated controller, 1/EA projector, 5/EA new monitors, amplifier, speakers engineered for the room type/size, and a control panel in the rear of the room integrated into the system. New monitors to be mounted flat along the side walls (three on one side two on the other) with tilt-out mounting. All equipment and mounting hardware necessary to integrate these monitors into the existing system. Design, installation, and training is also required. Existing equipment to be used include a flush-mount, powered projection screen.

AMENDMENT 2: Wireless microphone solution to include one lavalier microphone and one wireless handheld microphone that will allow simultaneous operation of both microphones.

AMENDMENT 1: Speakers within the room shall have a manual cut-off control for the rear speakers in the room.

The podium control system will provide a user-friendly interface for both audio and visual components.

To include the following: Touchscreen user-friendly screen, the control system will allow an IPod to be plugged in to the system and be controlled, USB and HDMI, independent Control of each television, interface for a laptop computer, user-friendly sound quality presets (equalization icons), touch screen user-friendly settings, touch screen will allow for user friendly reliable presentations by multiple speakers, mobile and lockable podium cabinet for the control system, a lockable podium control system with easily accessible access to work on the system, the lockable podium control system will be centrally wired.

3.8. Building 054 – Conference Room

The audiovisual multimedia communications presentation system installation would provide audiovisual multimedia communication for a classroom with a capacity of approximately 16 people. New requirements includes; 1/EA new 120” monitor, podium with integrated controller, sound amplifier, and ceiling mount speakers. All equipment and mounting hardware necessary to integrate this equipment to perform as a system. Design, installation, and training is also required.

The podium control system will provide a user-friendly interface for both audio and visual components.

To include the following: Touchscreen user-friendly screen, the control system will allow an IPod to be plugged in to the system and be controlled, USB and HDMI, independent Control of each television, interface for a laptop computer, user-friendly sound quality presets (equalization icons), touch screen user-friendly settings, touch screen will allow for user friendly reliable presentations by multiple speakers, mobile and lockable podium cabinet for the control system, a lockable podium control system with easily accessible access to work on the system, the lockable podium control system will be centrally wired.

4. Security and Safety

This section describes the security and safety for this effort. The following sub-sections provide details of various considerations on this effort.

4.1 Security

Contractor access to the installation will be granted upon receipt and approval of an Entry Authorization

Letter (EAL) detailing each employee's name, driver's license number and state, and type of vehicle.

The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the Contracting Officer or Contracting Officer’s Representative

(COR). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the local installation’s Security Forces, Director of Emergency Services or local Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by DoD, HAF and/or local policy. Should the Force

Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and

Terrorist Screening Database (TSDB) (AFI 31-101 and AFI 10-245), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

4.2. Safety

Contractor Compliance: The contractor and its subcontractors shall comply with Public Law 91-596

(Occupational Safety and Health Act (OSHA)) and the Environmental, Safety, and Occupational Health

(ESOH) (DODD 4715.1E). These requirements shall be incorporated into the Contractor safety and health program.

Mishap Notification and Investigation: The contractor and its subcontractors (if applicable) shall promptly report pertinent facts regarding mishaps involving Government property damage or injury to

Government personnel and to cooperate in any resulting safety investigation. The contractor shall notify (via telephone) the cognizant contracting officer, the Contracting Officer Representative, and/or other applicable members within four (4) hours of all mishaps or incidents. The Government person notified by the contractor will in-turn notify the Safety office.

Contractor notifications made after duty hours shall be reported to the appropriate installation

Command Post. If requested by the cognizant contracting officer, the Contracting Officer

Representative, and/or the cognizant program manager, the contractor shall immediately secure the mishap scene/damaged property and impound pertinent maintenance and training records until released by the investigating safety office. If the Government investigates the mishap, the contractor and the subcontractors shall cooperate fully and assist the Government personnel until the investigation is completed.

4.3. Applicable Directives

At a minimum, the Contractor shall comply with the following documents as mandatory under paragraph 3.0, Performance Requirements.

Telecommunications Industry Association

• ANSI/InfoComm International Standard 10:2013

• Audio, Video and Audiovisual Engineering 33.160

• ANSI/TIA/EIA-568 Commercial Building Telecommunications Cabling Standard

• ANSI/TIA/EIA-569 Commercial Building Standard for Telecommunication Pathways and Spaces

• ANSI/TIA/EIA-606-B, Administration Standard for the Telecommunications Infrastructure of Commercial Buildings

• ANSI/TIA J-STD-607-B Generic Telecommunications Bonding and Grounding (Earthing) for Customer Premises

National Fire Protection Association (NFPA)

• NFPA 70: National Electrical Code

• NFPA 72: National Fire Alarm and Signaling Code

• NFPA 70E: Standard for Electrical Safety in the Workplace

• NFPA 5000: Building Construction and Safety Code

International Code Council

• International Building Code

• International Energy Conservation Code (IECC)

Institute of Electrical and Electronics Engineers (IEEE)

• National Electrical Safety Code (NESC)

Additionally, the Contractor shall comply with all associated standards issued and/or maintained by the following agencies as mandatory and applicable under paragraph 3.0, Performance Requirements.

American National Standards Institute (ANSI) Documents.

American National Standards Institute 11 West 42nd Street New York NY 10036 http://www.ansi.org/

Electronic Industries Association (EIA) Standards Electronic Industries Association (Alliance) 2001 Pennsylvania Avenue NW Washington DC 20006

(202) 457-4942 http://www.eia.org/

Institute of Electrical and Electronics Engineers (IEEE) Standards.

Institute of Electrical and Electronics Engineers 445 Hoes Lane PO Box 1331 Piscataway NJ 08855-1331 http://www.ieee.org/

International Standards Organization (ISO) Documents.

American National Standards Institute 1430 Broadway New York, NY 10018 http://www.iso.ch/iso/en/ISOOnline.openerpage

International Committee for Information Technology Standards INCITS Secretariat c/o Information Technology Industry Council 1250 Eye Street NW Suite 200 Washington D.C. 20005 http://www.ncits.org/

International Telecommunications Union (ITU) Place des Nations CH-1211 Geneva 20 Switzerland http://www.itu.int/home/

Underwriters Laboratories http://www.ansi.org/ http://www.eia.org/ http://www.ieee.org/ http://www.iso.ch/iso/en/ISOOnline.openerpage http://www.ncits.org/ http://www.itu.int/home/

UL LLC formerly Wiklund R&D 300 Baker Avenue, Suite 200 Concord, MA 01742 http://ulstandards.ul.com/

Telecommunications Industry Association (TIA) 1320 N. Courthouse Rd., Suite 200 Arlington, VA 22201 http://www.tiaonline.org

National Fire Protection Association (NFPA) 1 Batterymarch Park Quincy, Massachusetts

USA 02169-7471

http://www.nfpa.org/codes-and-standards/document-information-pages

5. Deliverables

The contractor shall provide deliverables as described in subsequent task orders. Deliverables shall be specified by the government. Format and delivery schedule for deliverables shall be outlined in CDRLs and/or other means TBD.

Training Manuals

Equipment Operating Manuals

Warranty Information http://ulstandards.ul.com/ http://www.tiaonline.org/ http://www.nfpa.org/codes-and-standards/document-information-pages