W912HZ-15-R-0004-0004.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The solicitation is amended as seen in the follow ing pages. A revised Attachment A - Pricing Schedule is attached.

1. CONTRACT ID CODE PAGE OF PAGES

Y 1 25

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 12-Jun-2015

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W912HZ-15-R-0004

X 9B. DATED (SEE ITEM 11)

26-May-2015

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

12-Jun-2015

CODE

ERDC CONTRACTING OFFICE

3909 HALLS FERRY ROAD

VICKSBURG MS 39180-6199

W912HZ 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W912HZ-15-R-0004

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION J - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS

The following have been modified:

QUESTIONS AND ANSWERS

Questions and Answers for ERDC Solicitation W912HZ-15-R-0004

(Answers are in Bold)

1. Can the Government disclose to bidders the number of FTEs supporting the current contract? The previous award was a Performance Based Firm Fixed Price (FFP) contract. Under this contract type, the vendor determines the quantity and mix of labor to perform the requirements. The ACA portion of the current contract is Time and Materials (T&M) with a not to exceed quantity of 2,000 hours. See question #8 below.

2. Can the Government provide the labor categories and/or position descriptions for the incumbent labor force? This is a new requirement, however, similar services were provided in support of this mission under portions of previous contracts. The labor categories and/or position descriptions for the incumbent labor force is not exactly the same as this requirement. See question #8 below.

3. Are there Service Contract Act (SCA) employees currently assigned to the incumbent contractor supporting this effort, and if so can the Government provide the Department of Labor local wage scales for labor categories used? The SCA was not included in the previous contract.

4. Are Key Personnel required for this bid? No.

5. The Government has only allowed ten (10) business days to compose a response to this solicitation.

Generally, proposal of this complexity and size, we would expect at 20 to 30 days to respond. Will the Government considering extending the due date to allow adequate time to develop a comprehensive response and allow time for reproduction and mailing proposal to Vicksburg? This will also adequate time to notify Government Customers of Past Performance Questionnaire, to insure timely response. Please refer to Amendment 0002 to the solicitation.

6. Can the Government provide the tools currently in use for the Authorization to Operate (ATO)? Yes, The Government Enterprise Management System (EMS) will provide all the tools needed for the Authorization to Operate (ATO).

7. Is this a new requirement or an existing requirement? This is a new requirement, but similar services were provided in support of this mission under portions of previous contracts. See question #8.

8. Is there an incumbent on this contract? If so, please provide the incumbent name, current contract number, length, value of the contract? Task orders W912HZ-09-D-0001-0017 for $475,633.00 and W912HZ-09-D-0001-0018 for $5,135,501.80 were both awarded to HX5, LLC in 2014 with a period of performance of 12 months. Current interim contract W912HZ-15-C-0006 in the amount of $1,986,824.56 with a POP of 4 months was awarded to HX5, LLC.

9. What is the estimated # of FTE’s for performing the tasks stated in PWS? This is a Performance

Based Firm Fixed Price (FFP) contract. Under this contract type, the vendor determines the quantity and mix of labor to perform the requirements. The ACA portion of the current contract is Time and Materials (T&M) in which not-to-exceed hours will be provided.

10. Would the government accept email submission, instead of hard copies delivery? See amendment

0003.

11. Please provide the man-hours relevant to Attachment A. The estimated capacity of this contract is $9,999,000 with an ordering period of 2 years.

12. Experience requires up to seven experience references. How many past performance questionnaire are required? The RFP does not require a specific number of past performance questionnaires.

13. Please provide the Labor Category and Staffing (man-hours) for Sample Task Order 0001. The sample task order is Performance Based, Firm Fixed Price (FFP). Under this contract type, the vendor determines the quantity and mix of labor to perform the requirements.

14. How is Network Access Control implemented currently for Sample Task Order 0001? Network

Access Control (NAC) is used to prevent unauthorized or unknown computing systems and/or peripherals access to the RDE network.

15. How is virtual desktop infrastructure being implemented and maintained currently for Sample Task

Order 0001? The contractor shall manage a virtual environment utilizing the VMWare suite.

The VDI solution was implemented using a hyper-converged solution simplifying enterprise datacenter infrastructure by integrating server and storage resources into a turnkey platform for delivering storage and compute performance capacity for persistent and non-persistent desktops. VDI is maintained through the Government's Cloud Computing Environment processes.

16. How are secure websites being implemented and maintained at this time for Sample Task Order

0001? Hardware proxy appliances are implemented to provide complete control over all web traffic delivering threat protection, user authentication, web filtering, data loss prevention, inspection, and visibility of SSL-encrypted traffic (including the ability to stream decrypted content to an external server with an Encrypted Tap license), content caching, bandwidth management, and stream-splitting.

17. For Sample Task Order 0001, is there more than one location? If so, please provide locations.

Yes, Locations of Work. The contractor will be required to provide services for the four main ERDC locations: Vicksburg, MS, Champaign, IL, Hanover, NH, and Alexandria, VA. The four main ERDC locations host the ERDC seven laboratories.

Four laboratories reside in Vicksburg, MS: Coastal and Hydraulics Laboratory (CHL), Geotechnical and Structures Laboratory (GSL), Environmental Laboratory (EL), and Information Technology Laboratory (ITL).

Construction Engineering Research Laboratory (CERL), Champaign, IL; Cold Regions Research Engineering Laboratory (CRREL), Hanover, NH and The Geospatial Research Laboratory (GRL) in Alexandria, VA.

18. Due to the amount of information required to be addressed in the Technical Volume will the

Government consider moving the due date to June 29, 2015? Please refer to Amendment 0002 to the solicitation.

19. L-3.4 Formatting and Page Limitations: With reference to spreadsheets, charts, tables, diagrams, or design drawings, what does the government consider as an appropriate font type and font size? The formatting and page limitations for all Volumes shall be typed in Times New Roman font type and font size 12 for text pages. Page size shall be 8.5 x 11 inches for text pages, and a maximum of 11 x 17 inches for spreadsheets, charts, tables, diagrams, or design drawings; font type and font size shall be appropriate for spreadsheets, charts, tables, diagrams, or design drawings.

Pages larger than 8.5 x 11 inches shall count as two pages for determining page limits. Page margins shall be a minimum of one inch at the top, bottom and each side. Pages shall be numbered sequentially by volume.

20. Does the Government currently use/have available a task management system that contractors are expected to use to record their hours expended against tasks? No. The contractor is responsible for tracking the hours expended against tasks under this IDIQ. This should be captured in the technical proposal.

21. Is the Sample Task Order 0001 an actual task order that will be executed after contract award? The sample task order 0001 will be used for evaluation purposes. The Government reserves the right to award Sample Task Order 0001 as the first task order under the resulting contract if determined to be in the best interest of the Government.

22. What off the shelf programs are supported at the four locations?

We have a dynamic baseline environment. Listed is a snapshot example for our commercial off the shelf software; but our baseline is not limited to this list.

Adobe Suite

Apple Macintosh Operating Systems, Desktop/Server

ApproveIT

ArcGIS

Axway (Tumbleweed)

CISCO VPN

Chrome eSign

GoogleEarth

Heat (Lumension) iTOPS

JAMF Casper

Linux/UNIX Operating Systems, Desktop/Server

MatLAB

Mcafee HBSS

Microsoft Exchange

Microsoft Operating Systems, Desktop/Server

Microsoft SQL

Microsoft Visual Studio

Microsoft Office Suite

Microsoft Visio

Microsoft Project

Parallels

VMWare Suite, Desktop/Server

Solarwinds

Spark

Splunk

23. What are considered the offer’s normal hours of operations?

The vendor shall make this determination in the technical approach in accordance with the requirements of the PWS.

24. In reference to the 4 hour “after hours” timeframe, is a resolution (meaning completion of task) needed within the 4 hours?

Recognition and a plan of action will be required in the timeframe.

25. Is there a current ticket tracking system in place? If so, what is used and will it be available to the offeror? Does the current ticket tracking system provide information needed for CDRLS?

Yes. A Government off-the-shelf (GOTS) system and it will be available to the offeror. The offeror will have the ability to run reports from the system.

26. Is there a current configuration management program management system in place? If so, what is used?

Yes. GOTS software and hardware.

27. In section 4.3 on page 16 under Government Furnished Materials, it states that government will provide facilities, utilities, equipment and materials necessary to accomplish the work for “on-site” employees. Is it anticipated that there is off-site employees? Or an off-site location needed where the government does not furnish such items? It is anticipated that all work task will be performed at a Government facility.

28. The solicitation number referenced on the DD254 does not match the solicitation number offerors are writing to. Is the DD254 in Attachment D, with the solicitation number W81EWF42620198, truly applicable to solicitation number W912HZ-15-R-0004? This is the correct attachment.

29. Is there a current incumbent? If so, who is it and what is there current contract number? See question

#8 above.

30. Is the contract funded? Funding is required prior to any services being ordered.

31. What content management system is used at the four locations within the solicitation? A GOTS system that will be available to the offeror.

32. Does the Government currently use/have available a task management system that contractors are expected to use to record their hours expended against tasks? No

33. On page 7 of 87 a reference is made to other locations. Could the Government please identify these “other locations?” There are field site locations in Duck, NC and Anchorage, AK.

34. In paragraph 2.3.1 there is a requirement to maintain communications between the customer sites and the contractor corporate office. Is there a requirement to maintain a corporate office in proximity to the Government locations? Where? No

35. There are multiple references to UNIX/LINUX system support. Could the Government please clarify the version of each that are being used as well as differentiate between the numbers of platforms (servers or workstations) of each based on the table found on page 4?

ERDC R&D frequently explores and evaluate new code base releases. Attached is a list of UNIX/Linux variants to date. At this time, the Government does not have a breakdown of the platforms (servers vs. workstation).

Linux/UNIX Variants

CentOS release 6.5 (Final) 2.6.32-431.11.2.el6.x86_64

CentOS release 6.6 (Final) 2.6.32-504.8.1.el6.x86_64

CentOSrelease6.6(Final)Linux2.6.32-431.el6.x86_64

Fedora 21 (Twenty One)

Fedora 22 (Twenty Two)

Linux2.6.32-431.11.2.el6.x86_64

MasterCentOS 2.6.32-504.16.2.el6.x86_64

MasterRedHat7 2 3.10.0-229.4.2.el7.x86_64 openSUSE11.3(x86_64)Linux2.6.34.7-0.7-desktop

Oracle Linux Server 7.1

Oracle Linux Server 7.1 3.10.0-229.1.2.el7.x86_64

Oracle Linux Server release 6.6

Oracle Linux Server release 6.6 2.6.39-400.249.3.el6uek.x86_64

Oracle Linux Server release 6.6 3.8.13-55.1.2.el6uek.x86_64

Oracle Linux Server release 6.6 3.8.13-55.1.5.el6uek.x86_64

Oracle Linux Server release 6.6 3.8.13-68.2.2.el6uek.x86_64

Red Hat Enterprise Linux

Red Hat Enterprise Linux 2.6.32-431.20.3.el6.x86_64

Red Hat Enterprise Linux 3.10.0-229.4.2.el7.x86_64

Red Hat Enterprise Linux Server release 5.11 (Tikanga) 2.6.18-404.el5

Red Hat Enterprise Linux Server release 6.6 (Santiago) 2.6.32-504.16.2.el6.x86_64

Red Hat Enterprise Linux Server release 7.1 (Maipo) 3.10.0-123.13.2.el7.x86_64

RedHatEnterpriseLinuxServerrelease6.6(Santiago)Linux2.6.32-504.16.2.el6.x86_64

RedHatEnterpriseLinuxServerrelease6.6(Santiago)Linux3.8.13-68.1.3.el6uek.x86_64

Slackware 14.1

SunOS5.10Generic_150400-24

SUSE Linux Enterprise Server 11 (x86_64)

Ubuntu 14.04.2 LTS

Ubuntu precise (12.04.4 LTS)

36. In paragraph 5, page 17 – 18, there is a deliverables table. Would the Government please provide further details on the deliverables table for the description of what each Deliverable requirement is?

Deliverables will be detailed at the task order level after the IDIQ contract award.

37. Is the dashboard report identified as CLIN A008 referring to the requirements in paragraph 3.2.1?

What format is the Government looking for in a dashboard report (system generated or contractor developed)? This will be detailed at the task order level.

These are from the Sample Task Order 0001 PWS.

Reference - Pertaining to 1.1 Host Based Security

38. DISA's HBSS includes many different modules. What HBSS modules (i.e. Antivirus, Firewall, IPS, DLP, etc.) are deployed currently on ERDC's RDE? Antivirus, Firewall and IPS (logging only), Rogue Sensor

39. Are there any known future plans to expand the HBSS modules identified in the previous question? Tune IPS and fully implement. Implement DLP, ABM, DCM

40. At which locations identified on the PWS are the RDE's HBSS servers located, and is remote access allowed for implementation of security management and administration of these servers? NO, HBSS servers located on the DREN with limited remote access allowed

41. Are there any application white/blacklisting requirements? NO, blacklist/whitelist is currently implemented at the host level

Reference - Pertaining to 1.2 Comply to Connect

42. What patch management and remediation suites (i.e. Microsoft SCCM, MS WSUS, etc.)

are currently being used in the RDE environment to maintain IAVA compliance? MS WSUS, Heat (Lumension), VMWare Configuration Management, JAMF CASPER

43. Are there multiple remediation/patch management tools in use for each of the operating systems identified in the PWS? YES

44. Of the total number of endpoints (i.e. laptops, desktops, and thin clients) being used on the

RDE, what number of those are physical devices vs. virtual desktops being accessed via thin client roughly. Approximately 2400

45. At which locations identified on the PWS are the RDE's patch remediation servers located, and is remote access allowed for implementation of security management and administration of these servers? Heat (Lumension) located in Vicksburg distributes to all sites, Primary patch that enforces patch installation/required IAVA patching; MS WSUS at each site, not required but available (e.g., firmware/driver updates)

46. Does management have a preference on in which SIEM tool is used for daily reporting and real time monitoring if one exists beyond the HBSS solution? If so, could they please identify? There are no preferences for SIEM as it is not fully implemented. We currently employ SPLUNK for auditing, but do not have a way to perform SIEM functionality.

47. Is the ERD using ACAS for vulnerability scanning? Are there any other vulnerability scanning tools in use for other than Microsoft based clients? ACAS is used to scan for vulnerabilities in MS, Mac and Linux systems.

48. What is the current quarantine policy if any exists and can you please provide that? Per

ACAS findings, all critical vulnerabilities and hosts with more than 5 highs are blocked/quarantined from access. Additionally, all rogues are blocked.

49. What percentage of the workforce is not located at core locations identified (i.e.

teleworking remotely)? Approx. 10%

Reference - Pertaining to 1.3 Virtualization Management

50. The Virtual Desktop Infrastructure (VDI) backend identified in the PWS is made up of roughly how many physical servers and is located at which locations? If there are multiple VDI backends please identify their locations and physical server numbers of each. 3-hosts, all in Vicksburg

51. Is it appropriate to assume that all or the vast majority of thin clients in use are physically located at the four core locations identified in the PWS (i.e. thin clients are not issued for remote access from remote worksites like private residences)? No

Reference - Pertaining to 1.4 Network Management

52. What network monitoring tools (i.e. SolarWinds, WhatsUpGold, etc.) are currently in use if any? Solarwinds

53. Are the preponderance of switching devices (routers, switches, VPN concentrators) in use Cisco products and could you please identify any other vendor products that may be currently implemented? CISCO/Brocade

54. Are you able to share the Continuity of Operations Plan (COOP) if one exists? Do you have an expectation of reliability and availability rating you can share? NO, MAC-III or equivalent RFM

55. Question regarding Section B Item 0001. Should this amount for Labor FFP equal the sample task order price proposal only and include the amount for the two year period? The vendor is not required to enter a amount for Section B Item 0001. The total capacity for the 2 year contract is $9,999,000.00 as seen in clause 52.216-19.

56. Question regarding Section B: Are Items 0002, 0003, 0004, 0005 amounts for one year?

All listed Line Items amounts are for 2 years.

SECTION L - INSTRUCTIONS, CONDITIONS AND NOTICES TO BIDDERS

SECTION L

1.0 INTRODUCTION

1.1 Proposals shall be mailed to:

U.S. Army Engineer Research and Development Center Contracting Office ATTN: CEERD-CT, Mr. Vincent Durman Jr.

3909 Halls Ferry Road Vicksburg, Mississippi, 39180-6199, USA.

Reference Solicitation W912HZ-15-R-0004

In addition, all 3 volumes shall be submitted on a CD-ROM.

1.2 In accordance with the Federal Acquisition Regulation (FAR) 4.1102, prospective contractors must be registered in System for Award Management (SAM) prior to the award of a contract. You may register at the SAM website, https://www.sam.gov/portal/public/SAM/.

1.3 Offeror's Responsibility. It is the offeror's responsibility to ensure the completeness and accuracy of his or her proposal. Corrections will not be made by the Government. Errors in the proposal will be considered, among other factors, as a reflection of the offeror's technical and management capability.

1.4 Policy on Requests by Prospective Offerors for Assistance in the Preparation of Proposals. It is the policy of the Corps of Engineers to not provide any assistance to prospective offerors in the preparation of their proposals.

However, this is not meant to preclude offeror's requests for information or clarification. Information will be provided if it is available and releasable, while clarification will be provided in all cases.

1.5 Offerors shall respond to all requirements of the solicitation document. Offerors are cautioned not to alter or disassemble the solicitation.

1.6 The written proposal will be the primary basis on which the Government will determine the capability of the

Offeror to perform this work. It shall be specific, detailed, complete, thorough, and clear. It must address each requirement stated in the Performance Work Statement for the Base Award and Sample Task Order 0001. The Government reserves the right to award Sample Task Order 0001 as the first task order under the resulting contract if determined to be in the best interest of the Government.

1.7 The proposal shall not merely offer to comply with the Government's requirements by simply restating them, but shall specifically describe the means of accomplishment. The proposal in its entirety shall be specific, detailed, complete, through, and clear to demonstrate that the Offeror has a thorough understanding of the solicitation requirements. Non-detailed statements such as “the Offeror understands, can or will comply with the requirement listed in the Performance Work Statement”, statements that paraphrase the Performance Work Statement, or ambiguous phrases such as “standard procedures will be employed” or “well known techniques will be used” may be considered unacceptable.

1.8 Unnecessary elaboration or other presentations beyond that sufficient to present a complete and effective proposal are not desired. Elaborate artwork, expensive paper or bindings, and expensive visual or other presentation aids (with the exception of technical drawings and figures) are neither necessary nor desired. The proposal shall contain all the pertinent information in sufficient detail in the one area of the proposal where it contributes most critically to the discussion. When necessary, the Offeror shall refer to the initial discussion and identify its location within its proposal.

1.9 Please see clauses 52.203-2, Certification of Independent Price Determination and 52.203- 5, Covenant Against Contingent Fees

2.0 Communications Concerning the Solicitation

All questions concerning this solicitation shall be submitted to the Government via email to Vincent.Durman@usace.army.mil. The Government will accept questions up to five (5) calendar days of the proposal due date. Answers to questions will be provided via amendment to the solicitation document.

3.0 Proposal Preparation Instructions

3.1 Overall Arrangement of Proposal –The overall proposal shall consist of three (3) physically separated volumes (Vols. I, II, and III) individually titled as stated below. In addition, the Offeror shall submit one (1) copy of all proposal materials in electronic format on compact disc (CD). In case of conflict between the paper copy of the proposals submitted, the paper copy shall take precedence. The proposals shall remain valid for a minimum of one hundred and twenty (120) days and shall not contain classified data/information.

3.1.1. Proposal Volume and Titles

Volume I – Technical Proposal Volume II – Past Performance Proposal Volume III – Price Proposal

3.2 Original and Copy requirements.

Volume I – Original and five (5) copies Volume II – Original and five (5) copies Volume III – Original and two (2) copies

3.3 Page Limitation and Volumes:

Volume Number Page Limitation

Volume I – Technical Proposal Technical Approach 20

Experience 20

Management Approach and Processes 20

Transition / Phase‐In 10

Technical Approach Sample Task Order

Volume II – Past Performance As Required

Volume III – Price Fully Completed SF 1449 As Required

Fully Completed Section K As Required

Copies of legal documents outlining joint ventures or partnering arrangements if applicable

As Required

Fully Completed Section B Pricing Table As Required

Price Proposal for Sample Task Order 0001 As Required

3.4. Formatting and Page Limitations:

Volume I - Technical Proposal shall be typed in Times New Roman font type and font size 12 for text pages ( including charts, diagrams, etc.). Page size shall be 8.5 x 11 inches for text pages, and a maximum of 11 x 17 inches for spreadsheets, charts, tables, diagrams, or design drawings; font type and font size shall be appropriate for spreadsheets, charts, tables, diagrams, or design drawings. Pages larger than 8.5 x 11 inches shall count as two pages for determining page limits. Page margins shall be a minimum of one inch at the top, bottom and each side. Pages shall be numbered sequentially by volume.

3.5. Contents and Formatting

Each Offeror’s proposal shall include, but shall not necessarily be limited to, separate section, each section fully addressing the relevant requirements of the solicitation. The submission shall be clearly indexed and logically assembled. Each major section shall be clearly identified and shall begin at the top of a page. All pages shall be appropriately numbered and identified by the complete company name, date, and solicitation number in the header and/or footer. A suggested outline follows:

3.6. Volume I – Technical Proposal

Offerors shall submit their Technical Proposal following the format below. Proposals not conforming to this format may not receive as high an evaluation as a properly formatted proposal would because the information is not as easily located, extracted and analyzed by the Government. This is the largest section and it shall be subdivided as appropriate. NO PRICE INFORMATION SHALL BE PROVIDED IN VOLUME I.

3.6.1. Cover

The cover shall indicate the following:

Title of the proposal Solicitation number Name and address of Offeror Identification of original signature copies Classified CAGE code

3.6.2. Table of Contents

The Table of Contents shall provide detail sufficient to allow the important elements to be located easily.

The use of tabs and dividers is encouraged, but not necessary.

3.6.3. Introduction

The introduction shall briefly state the purpose and content of the proposal.

3.6.4. Subfactor 1: Technical Approach

The offeror shall demonstrate its capability to provide a sound technical approach to meet the requirements of the PWS and satisfy the needs outlined for each specific performance objective. The Offeror shall describe the approach for scaling the cited capability to provide the full range services for a large and complex network of at least 3,000 users.

The Offeror shall provide evidence emphasizing its existing key capabilities to be delivered under this contract (including expertise, processes, and tools), to include at a minimum the following sections identified in the PWS:

Cybersecurity Network Management Computing Services Configuration Management

3.6.5. Subfactor 2: Experience

The Offeror shall demonstrate relevant corporate experience related to the evaluation criteria outlined in Section M.

Relevant corporate experience is experience (within the last 3 years) that is of the same or similar scope and complexity to the work described in the Performance Work Statement, and is of the same or similar magnitude (i.e., performing services that, on an annual basis, are at least half the dollar value proposed by the Offeror to perform the Performance Work Statement’s requirements). To demonstrate its corporate experience, the Offeror shall identify up to seven (7) of its most relevant contracts or efforts within the past three (3) years, and provide any other information the Offeror considers relevant to the requirements of the solicitation.

Descriptions of corporate experience shall clearly specify the following:

Contract/Task Order number Title of Effort Total potential dollar value Performance Period Contractor role (prime or subcontractor) Brief description of the effort

Offerors shall provide a detailed explanation demonstrating the relevance of the contracts or efforts to the requirements of the solicitation.

To the extent that the Offeror intends to subcontract significant portions of the effort, for each subcontractor the Offeror shall identify up to three (3) of the most relevant contracts or efforts within the past three (3) years and provide any other information the Offeror considers relevant to the requirements of the solicitation. “Significant”, in this case, means work efforts involving more than 4,000 man hours per annum. In evaluating subcontractor experience, the relevance of subcontractor experience will be determined based on the scope, complexity, and magnitude of the aspects of the work in the solicitation for which the subcontractor is proposed to perform.

Therefore, the proposal shall detail clearly the aspects of the work in the solicitation that each subcontractor is intended to perform. The Offeror shall also provide information as to where the subcontractor fits into their organizational chart.

3.6.6. Subfactor 3: Management Approach and Processes:

Describe your proposed organization sufficiently to enable the evaluators to understand the structure, staffing, and key aspects of your management methodology. Your proposed organization structure and staffing levels should demonstrate your understanding of the requirements of the Performance Work Statement and your commitment to deliver on your improvement initiatives. It should comply with sound organizational management principles, permit effective interfaces with other organizations, and demonstrate cost control features whenever practicable.

Describe your methodology to recruit, retain, and train appropriate staffing. The proposed staffing in the Technical Proposal volume must be consistent with the staffing addressed in the Price Proposal volume. Explain your approach to accommodate short-term requirements for unique skills and capabilities (surge) and reacting to new situations requiring the timely reallocation or reduction of resources.

Describe your proposed organization explaining its relationship to the rest of your company and any joint venture partners and how it will interface with subcontractors and the Government. Emphasize features of your proposed organization that will result in enhanced performance or reduced cost. Identify the proposed location and staffing support for your Program Manager. Explain how the Program Manager and Technical Leads will interface/coordinate to manage operations and services. Discuss your policy on delegation of authority and explain how you will provide flexibility to meet changing workloads (both increased and decreased workloads) and quick-response requirements. Be specific regarding how you will use regular, temporary, subcontract, corporate, etc, employees; or other sources and any implications resulting from various response scenarios.

Fully describe the structure of the proposed organization/team (including major subcontractors/team members) that will be utilized to accomplish the requirements identified in the PWS. Describe how this proposed team fits into the overall corporate structure and the reporting and review relationship with corporate management. Delineate responsibilities (of the prime and subcontractors), management of key subcontractors, lines of authority, and spans of control, as well as how the offeror will control; the flow of information and communications among team members, customers, the COR, and the Contracting Officer. For key subcontractors (defined as any subcontractor or teaming partner that will be performing more than 10% of the work), provide a detailed description of all teaming/subcontracting arrangements. Describe how the key subcontractors will be managed and how risk will be mitigated to ensure successful performance of the PWS requirements. The discussion shall include the process that will be employed to maintain privity of contract restrictions while, at the same time, efficiently conveying Government technical requirements to team members/subcontractors, implementing changes in technical direction, monitoring/measuring their performance, and ensuring that all task objectives are achieved. Discuss any unique organizational business practices or management of subcontractors that will be implemented to facilitate the successful execution of the Government’s requirement.

The proposal shall include a Quality Control Plan (QCP) demonstrating ability to assure that requirements of the contract are met across functional requirements outlined in the Statement of Work.

3.6.7. Subfactor 4: Transition / Phase-In

The Offeror shall provide evidence that it has experience successfully transitioning as outgoing and incoming contractor to and from a non-affiliated entity on an effort of similar scope and size and shall describe how this transition experience can be scaled to transition the full range of Computer Facilities Management services.

The Offeror shall provide its proposed Transition Phase-In approach and plan. The proposal shall describe how the transition will be accomplished providing uninterrupted service during transition and into steady state. Offerors shall identify any risks associated with the proposed timeline.

The Transition/phase-in submittal shall address the offeror’s approach to ramping up the effort; hiring or assigning personnel to fully staff the effort shall be presented. The plan should address the Offeror’s approach to ensure a seamless transition with outgoing contractors on efforts requiring continued support under this acquisition. The transition plan shall include transition period length and key activities.

3.6.8. Subfactor 5: Technical Approach - Sample Task Order 0001

The offeror must address all Subfactor 5 requirements identified in Section M. The technical proposal for Sample Task Order 0001 shall contain NO contractual price information. Proposed staffing solution is to be stated in terms of labor categories and hours proposed only. Sample Task Order 0001 pricing shall be submitted in Volume III, Cost/Price proposal.

3.7. Volume II - Past Performance Proposal

The Offeror shall demonstrate relevant past performance or affirmatively state that it possesses no relevant past performance. Relevant past performance is performance under contracts or efforts within the past three years that is of the same or similar scope, complexity, and magnitude to that which is described in the solicitation (as explained under the Corporate Experience subsection).

If the Offeror has limited experience within the past three years, but does have relevant experience beyond three years in the past, a full description of this past experience must be given along with a narrative describing why this past experience is still relevant and what steps have been taken over the intervening time span to retain the necessary technical expertise and capability to fulfill the requirements of the Performance Work Statement.

Offerors are reminded that both independent data and data provided by Offerors in their proposals may be used by the Government to evaluate Offeror past performance. Since the Government may not necessarily interview all the sources provided by the Offerors, it is incumbent upon the Offeror to explain the relevance of the data provided.

The Government does not assume the duty to search for data to cure problems it finds in the proposal. The burden of providing thorough and complete Past Performance information remains with the Offerors. Proposals that do not contain the information requested risk rejection or a less than acceptable rating by the Government.

Past Performance Questionnaire - The Past Performance Questionnaire (PPQ) included in the solicitation as Attachment A is provided for the offeror or its team members to submit to the client for each project the offeror includes in its proposal for Volume II, Past Performance Proposal. Ensure correct phone numbers and email addresses are provided for the client point of contact. Completed Past Performance Questionnaires should be submitted with your proposal. If the offeror is unable to obtain a completed PPQ from a client for a project(s) before proposal closing date, the offeror should complete and submit with the proposal the first page of the PPQ (Attachment A), which will provide contract and client information for the respective project(s). Offerors should follow-up with clients/references to ensure timely submittal of questionnaires. If the client requests, questionnaires may be submitted directly to the Government’s point of contact, Mr. Vincent Durman via email at Vincent.Durman@usace.army.mil prior to proposal closing date. Offerors shall not incorporate by reference into their proposal PPQs previously submitted for other RFPs. However, this does not preclude the Government from utilizing previously submitted PPQ information in the past performance evaluation.

Also include performance recognition documents received within the last three years such as awards, award fee determinations, customer letters of commendation, and any other forms of performance recognition.

In addition to the above, the Government may review any other sources of information for evaluating past performance. Other sources may include, but are not limited to, past performance information retrieved through the Past Performance Information Retrieval System (PPIRS), including Contractor Performance Assessment Reporting System (CPARS), using all CAGE/DUNS numbers of team members (partnership, joint venture, teaming arrangement, or parent company/subsidiary/affiliate) identified in the offeror’s proposal, inquiries of owner representative(s), Federal Awardee Performance and Integrity Information System (FAPIIS), Electronic Subcontract Reporting System (eSRS), and any other known sources not provided by the offeror.

While the Government may elect to consider data from other sources, the burden of providing detailed, current, accurate and complete past performance information rests with the Offeror.

New Corporate Entities -- New corporate entities may submit data on prior relevant and recent contracts (within the last 3 calendar years) involving its officers and employees. However, in addition to the other requirements in this section, the Offeror shall discuss in detail the role performed by such persons in the prior contracts cited. Past performance information on work for state and local governments, private sector clients, and subcontractors that are similar to the Government requirement will be evaluated equally with similar federal contracts. Offerors may submit information on key personnel, major subcontractors, and work performed as part of a team or joint venture and other previous reincarnation of its current organization.

3.8. Volume III – Cost/Price Proposal

Offerors shall submit the Price proposal in the following format. Conformance with the requested format for a proposal demonstrates ability to follow directions and understand requirements.

A cover sheet shall be submitted with the offeror's name, the volume number, and the solicitation number. The second sheet shall be an index/table of contents.

Price proposals shall consist of the following basic components:

Fully completed SF 1449 and bidding schedule.

Fully completed Section K – Representations and Certifications.

Copies of legal documents outlining joint ventures or partnering arrangements if applicable.

Labor Rates - Fully loaded labor rates must be provided for all FFP labor categories and T&M labor categories in Section B for the 2 year ordering period.

Other Direct Cost (ODC) Related Information - The offeror may propose a maximum percentage to be applied to other direct costs. The percentage may be negotiated to a lower rate for subsequent task orders, but may not exceed rate proposed for duration of the ordering period.

As part of the price evaluation, the Government will evaluate the Option to Extend Services under

FAR Clause 52.217-8. The vendor is asked to submit rates in Attachment A for use if work is ordered under the 6-month option.

The offeror’s proposal shall include a Compensation Plan for professional employees. See FAR Clause

52.222-46

Price Proposal for Sample Task Order 0001- Proposal must include:

Breakdown of labor skill/mix, rates and totals for performance requirements based on rates taken from Section B.

Any other direct costs associated with performance of Sample Task Order 0001

The on-site labor category rates proposed in Section B shall be based on contract performance in Vicksburg, MS. The offeror shall also propose Factor for other ERDC sites listed below. The purpose is to provide a Factor that can be multiplied by the Vicksburg, MS labor rates to convert those rates to the other geographical locations listed.

LOCATION FACTOR

Hanover, NH Alexandria, VA Champaign, IL

The following have been deleted:

52.222-46 Evaluation Of Compensation For Professional Employees FEB 1993

SECTION M - EVALUATION FACTORS FOR AWARD

The following have been added by full text:

52.222-46 EVALUATION OF COMPENSATION FOR PROFESSIONAL EMPLOYEES (FEB 1993)

(a) Recompetition of service contracts may in some cases result in lowering the compensation (salaries and fringe benefits) paid or furnished professional employees. This lowering can be detrimental in obtaining the quality of professional services needed for adequate contract performance. It is therefore in the Government's best interest that professional employees, as defined in 29 CFR 541, be properly and fairly compensated. As part of their proposals, offerors will submit a total compensation plan setting forth salaries and fringe benefits proposed for the professional employees who will work under the contract. The Government will evaluate the plan to assure that it reflects a sound management approach and understanding of the contract requirements. This evaluation will include an assessment of the offeror's ability to provide uninterrupted high-quality work. The professional compensation proposed will be considered in terms of its impact upon recruiting and retention, its realism, and its consistency with a total plan for compensation. Supporting information will include data, such as recognized national and regional compensation surveys and studies of professional, public and private organizations, used in establishing the total compensation structure.

(b) The compensation levels proposed should reflect a clear understanding of work to be performed and should indicate the capability of the proposed compensation structure to obtain and keep suitably qualified personnel to meet mission objectives. The salary rates or ranges must take into account differences in skills, the complexity of various disciplines, and professional job difficulty. Additionally, proposals envisioning compensation levels lower than those of predecessor contractors for the same work will be evaluated on the basis of maintaining program continuity, uninterrupted high-quality work, and availability of required competent professional service employees.

Offerors are cautioned that lowered compensation for essentially the same professional work may indicate lack of sound management judgment and lack of understanding of the requirement.

(c) The Government is concerned with the quality and stability of the work force to be employed on this contract.

Professional compensation that is unrealistically low or not in reasonable relationship to the various job categories, since it may impair the Contractor's ability to attract and retain competent professional service employees, may be viewed as evidence of failure to comprehend the complexity of the contract requirements.

(d) Failure to comply with these provisions may constitute sufficient cause to justify rejection of a proposal.

(End of provision)

EVALUATION FACTORS

SECTION M

1.0 PROPOSAL EVALUATION

1.1 In accordance with FAR Subpart 15.3, Source Selection, a Source Selection Evaluation Board (SSEB) has been established to evaluate proposals submitted for this acquisition. Proposals received in response to the Solicitation will be evaluated using the evaluation criteria set forth in Section M below. In accordance with FAR Part 15.306, it is the Government’s intent to award without discussions but does reserve the right to conduct discussions if determined necessary. Offerors shall submit their initial offers based upon terms and conditions, which they consider to be the most favorable to the Government. Award will be made to the responsible Offeror whose offer represents the best value to the Government, in consideration of all factors, including Technical, Past Performance, and Price, including all options. The basis for award will be an acceptable proposal, the price of which may not be the lowest. However, if the award is not based on the lowest price, the proposal must be sufficiently more advantageous than the lowest priced proposal so as to justify the payment for additional costs.

1.2 When the term “offeror” is used, it is defined as a single offeror, joint venture, or a team of offerors and major sub-contractors. Proposals submitted under a formal partnering agreement or joint-venture must be accompanied by a copy of the legal document establishing such. Documentation shall be provided as established in Section L.

1.3 It is the Government’s intent to award one indefinite delivery/Indefinite Quantity (ID/IQ) contract resulting from this solicitation with provisions for issuing task orders that may be firm- fixed-price (FFP), Time and Material (T&M), and/or cost-reimbursable (Cost) for other direct costs.

1.4 Selection of a Contractor will be made by an integrated assessment of the proposals submitted and in light of the following criteria. The integrated assessment will involve a determination by the Government of the overall merit of each offeror's proposal, recognizing that subjective judgment on the part of the Government evaluators are implicit in the entire process. Award will be made to the offeror whom the Government determines able to accomplish the necessary work in a manner most advantageous to the Government. The evaluation of Technical and Past Performance will be accomplished without reference to price. A price analysis will be performed.

2.0 Evaluation Factors

All factors and significant sub-factors that will affect contract award are listed below:

2.1 Volume I – Technical Proposal

Subfactor 1: Technical Approach

The proposal will be evaluated to determine if it demonstrates an effective technical approach for accomplishing of the Government’s performance objectives identified in the PWS.

The proposal shall include a sound technical approach to meet the requirements of the PWS and satisfy the needs outlined for each specific performance objective. Overall, the proposal shall effectively deliver proactive and sustained technical approach in a manner that will allow the OCIO to execute their mission and increase their value to their customers. The proposal shall provide a well-defined approach that demonstrates a complete understanding of the facilities/asset utilization required to successfully accomplish the OCIO mission.

The proposal shall provide evidence emphasizing its existing key capabilities to be delivered under this contract (including expertise, processes, and tools), to include at a minimum the following sections identified in the PWS:

Cybersecurity Network Management Computing Services Configuration Management

Subfactor 2: Experience:

The proposal will be evaluated to determine the degree of relevance to the requirements of the Performance Work Statement on the basis of similarity in size, scope, complexity, technical difficulty, contract type and period of performance. Only recent experience (within the last 3 years) will be evaluated.

Subfactor 3: Management Approach and Processes

The proposal will be evaluated to determine if it demonstrates an effective management approach and processes for accomplishing of the Government’s objectives and requirements identified in the PWS.

The proposal shall describe the organization sufficiently to enable the evaluators to understand the structure, staffing, and key…