Attachment_B_-_Sample_Task_Order_PWS.docx
DOCX document 23 KB Posted
- Attached to
- Computer Facilities Management Services
- Solicitation number
- W912HZ-15-R-0004
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Attachment B
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Other files
| File | Type | Posted |
|---|---|---|
| W912HZ-15-R-0004-0006.pdf | ||
| W912HZ-15-R-0004-0005.pdf | ||
| W912HZ-15-R-0004_CONFORMED_COPY4.pdf | ||
| rev1Attachment_A_-_Pricing_Schedule.xlsx | XLSX spreadsheet | |
| W912HZ-15-R-0004-0004.pdf | ||
| W912HZ-15-R-0004-0003.pdf | ||
| W912HZ-15-R-0004_CONFORMED_COPY3.pdf | ||
| W912HZ-15-R-0004_CONFORMED_COPY.pdf | ||
| W912HZ-15-R-0004-0002.pdf | ||
| Q A_W912HZ-15-R-0004.docx | DOCX document | |
| W912HZ-15-R-0004_Solicitation_rev1.pdf | ||
| Attachment_C_-_Past_Performance_Questionnaire.pdf | ||
| W912HZ-15-R-0004_Solicitation.pdf | ||
| Attachment_A_-_Pricing_Schedule.xlsx | XLSX spreadsheet | |
| Attachment_D_-_DD254.pdf |
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SAMPLE TASK ORDER 0001
1.0 Performance Requirements
1.1 Host Based Security
Task:
The contractor shall perform activities related to host-based security leveraging the Department of Defense (DoD) mandated Host-Based Security System (HBSS). Activities include the management, configuration and implementation of various HBSS modules on 2500 Research and Development Environment (RDE) servers, desktops and laptops assets; suggest modifications and improvements to current HBSS module settings; analyze HBSS status reports and provide courses of action suggestions to RDE management.
Period of Performance: 12 months
Deliverables
A001 Task Completion A002 Daily Report
1.2 Comply To Connect
Task:
The contractor shall provide a method for implementing Network Access Control to include systems connecting through the RDE network through Virtual Private Network (VPN), wireless, and wired. The contractor shall evaluate the status of systems daily and isolate any systems that fall outside of the government defined baseline until they can be brought within the defined level of compliance. Systems will be evaluated on such factors such as application and OS patch level, host-based security module implementation, antivirus definition status, and/or system inactivity.
The contractor shall provide a method for maintaining operating system and application layer vulnerability patches for approximately 2500 research and development (R&D) hosts to include Windows, UNIX/Linux, and Macintosh. The method shall include processes for testing and implementation.
Period of Performance: 12 months Deliverables:
A001 Task Completion A002 Daily Report A005 Technical Report
1.3 Virtualization Management
Task:
The contractor shall manage a virtual environment utilizing VMWare that includes up to 500 virtual servers on a shared storage backend. The contractor shall provide a method for implementing and maintaining a virtual desktop infrastructure for up to 1000 systems. The contractor shall provide a method for ensuring that the virtual infrastructure is compliant with DoD Security Technical Implementation Guides (STIG).
Period of Performance: 12 months Deliverables:
A001 Task Completion A005 Technical Report A009 Repository
1.4 Network Management
Task:
The contractor shall manage a research and development wide area network that spans four geographical locations and includes the management of eight firewalls with failover capability, approximately 20 core routers, 200 switches, and 150 wireless access points. The contractor shall operate and maintain network monitoring tools. The contractor shall provide a method for implementing and maintaining secure websites through the use of reverse proxy or other technologies.
Period of Performance: 12 months Deliverables:
A001 Task Completion A005 Technical Report
2.0 Deliverable Description
The contractor shall provide deliverables as described in subsequent task orders. Deliverables shall be specified by the government. Format and delivery schedule for deliverables shall be outlined in CDRLs and/or other means TBD. Deliverables will typically fall within the listing below and be specified in individual task orders.
| Identifier |
| Name |
| Task Deliverable Description |
| A001 |
| Task Completion |
| Task 1.1 - Services complete IAW requirements |
| A001 |
| Task Completion |
| Task 1.2 - Services complete IAW requirements |
| A001 |
| Task Completion |
| Task 1.3 - Services complete IAW requirements |
| A001 |
| Task Completion |
| Task 1.4 - Services complete IAW requirements |
| A002 |
| Daily Report |
| Task 1.1 - Status of identified rogue systems |
| A002 |
| Daily Report |
| Task 1.2 - Status of quarantined and blocked systems |
| A005 |
| Technical Report |
| Task 1.2 - Weekly reports of systems with critical or high vulnerabilities to include the remediation plan |
| A005 |
| Technical Report |
| Task 1.3 - Periodic utilization reports of virtualized systems, as requested by the COR or Technical POC. |
| A005 |
| Technical Report |
| Task 1.4 - Monthly reports demonstrating network utilization, VLAN structure, changes in access to the network, and uptime statistics |
| A009 |
| Repository |
| Task 1.3 - Virtualized systems |
Performance Requirement Summary (PRS)
| Performance Requirement |
| Performance Standard and AQL |
| Method of Surveillance |
| Incentive / |
Disincentive
| PWS Task 1.1 |
| a) STD: Accurate |
AQL: 95%
b) STD: Identifies deficiencies
AQL: 95%
c) STD: Identifies corrective actions, when applicable
AQL: 95%
d) STD: Deliverables are made in accordance with schedule
AQL: 95%
e) STD: Responsive
AQL: 95%
| Periodic Inspections |
| Performance |
Rating according to Rating Criteria in Table 1.
| PWS Task 1.2 |
| a) STD: Tasks are performed accurately |
AQL: 95%
b) STD: Identifies deficiencies
AQL: 95%
c) STD: Identifies corrective actions, when applicable
AQL: 95%
d) STD: Deliverables are made in accordance with schedule
AQL: 95%
e) STD: Responsive
AQL: 95%
| Periodic Inspection/Customer Complaints |
| Performance |
| PWS Task 1.3 |
| a) STD: Tasks are performed accurately |
AQL: 95%
b) STD: Identifies deficiencies
AQL: 95%
c) STD: Identifies corrective actions, when applicable
AQL: 95%
d) STD: Deliverables are made in accordance with schedule
AQL: 95%
e) STD: Responsive
AQL: 95%
| Periodic Inspection/Customer Complaints |
| Performance |
| PWS Task 1.4 |
| a) STD: Tasks are performed accurately |
AQL: 95%
b) STD: Identifies deficiencies
AQL: 95%
c) STD: Identifies corrective actions, when applicable
AQL: 95%
d) STD: Deliverables are made in accordance with schedule
AQL: 95%
e) STD: Responsive
AQL: 95%
| Periodic Inspection/Customer Complaints |
| Performance |
Table 1
PERFORMANCE RATINGS
Performance Rating Criteria
| Excellent / Outstanding |
| Performance meets contractual requirements and exceeds many to the government’s benefits. The contractual performance of the element or sub-element being assessed was accomplished with no problems and contractor actions were highly effective. |
| Very Good |
| Performance meets contractual requirements and exceeds some to the government benefits. The contractual performance was accomplished with few minor problems for which corrective actions taken by the contractor were effective. |
| Good |
| Performance meets contractual requirements. The contractual performance contains some minor problems for which corrective actions taken by the contractor were satisfactory. |
| Marginal |
| Performance does not meet some contractual requirements. The contractual performance reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear marginally effective or were not fully implemented. |
| Unsatisfactory |
| Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance contains serious problem(s) for which the contractor’s corrective actions appear or were ineffective. |
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