B.08 Attachment 6 Vendor PIEE Solicitation Instructions.pdf

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Procurement Integrated Enterprise Environment Frequently Asked Questions

A vendor portal for solicitations was introduced as an enterprise-level service for the Department of Defense (DoD) within the Procurement Integrated Enterprise Environment (PIEE) platform. This capability allows DoD to have a more automated and secure process for capturing solicitations and their attachments and responses from industry.

This resource provides Frequently Asked Questions to aid vendors with the PIEE Solicitation Module.

Contents Section 1: Getting Started

Section 2: Search

Section 3: Submitting an Offer

Section 4: Technical / Troubleshooting

Section 1: Getting Started

1. Who can register?

A. Any representative of the vendor authorized to submit an offer on behalf of the company may register for the

Proposal Manager role. Please contact your company’s Account Administrator if you need assistance with account registration.

2. How can I find out who is my company’s Account Administrator?

A. You can enter your five-character CAGE Code to find your company’s Account Administrator at the link below:

https://piee.eb.mil/xhtml/unauth/lookup/gamLookup.xhtml

3. What if my company does not have an Account Administrator?

A. If your company is new to PIEE and has no Account Administrator, the link below provides the general steps in getting started as a vendor to use the PIEE applications:

https://piee.eb.mil/xhtml/unauth/web/homepage/vendorGettingStartedHelp.xhtml

4. How long does it take to gain access to the PIEE?

A. The self-registration process may take several minutes to complete. After your company’s Account

Administrator activates your account, you will immediately be able access the application.

5. How do I change my account information?

A. You can edit most account information, with the exception of your USER ID. Click My Account in the upper left corner of the window. Select the account information you want to view/edit.

6. I forgot my login credentials, what do I do?

A. Click ‘Reset My Password’ hyperlink on the login page to reset your password, and you will be emailed a temporary password.

https://piee.eb.mil/xhtml/unauth/lookup/forgotPassword.xhtml https://piee.eb.mil/xhtml/unauth/lookup/gamLookup.xhtml https://piee.eb.mil/xhtml/unauth/web/homepage/vendorGettingStartedHelp.xhtml https://piee.eb.mil/xhtml/unauth/lookup/forgotPassword.xhtml

Section 2: Search

1. Do I need to be logged into search for opportunities?

A. The public facing Solicitation Module site enables anyone to search for opportunities without being logged into

PIEE. This site can be accessed by clicking the Solicitation Search link at the bottom of the PIEE Landing Page.

https://piee.eb.mil/sol/xhtml/unauth/index.xhtml

To view secured attachments and solicitations that may be directed to your company, you will need to be logged into PIEE with either the Proposal View Only or Proposal Manager role.

2. How can I find opportunities?

A. Click ‘Solicitation Module’ Icon > Click ‘Search’ (located top left of new popup screen) > Enter ‘Solicitation Search

Criteria’ > Click ‘Search’

3. How can I receive notifications when an amendment to a solicitation is posted?

A. Within a solicitation, click the checkbox next to ‘Please notify me of amendments to this solicitation’ on the top left corner of the screen. You will receive email and system notification when an amendment is posted.

4. Is it possible to download all attachments?

A. Yes, once you are viewing the solicitation, Click ‘Download All Attachments.’ This will prompt you with a pop up window to save all files to a location of your choosing as a compressed zip file. The files will be located in the zip file once extracted. Please note that the files being downloaded are located at the bottom of the solicitation screen. If no files are available, you will not see the ‘Save As’ pop up after selecting ‘Download All Attachments.’

https://piee.eb.mil/sol/xhtml/unauth/index.xhtml

Section 3: Submitting an Offer

1. Do I have to be logged in to submit an offer?

A. Yes, vendors must be logged into PIEE to submit an offer.

2. Why am I not able to submit an offer?

A. You may not be able to submit an offer for the following reasons:

You are not logged in.

You are viewing a draft solicitation.

You only have the Proposal View Only role.

Your Proposal Manager role is not active.

You may not have completed all the required fields to submit.

3. What is the purpose of the Offer-Identifier field?

A. The Offer-Identifier field allows a vendor to add a unique identifier to each submitted offer to make it easier for the vendor to track and help the government distinguish between multiple offers. If a vendor chooses to leave the field blank, an auto-generated number will be assigned.

4. What is the size limit on uploaded attachments?

A. Each uploaded attachment can be up to 1.9 gigabytes (GB) in size.

5. Is there a system limit on the number of attachments that can be uploaded?

A. No, there is no system limit on the number of attachments that can be uploaded.

6. Is it possible to upload multiple attachments at once?

A. Yes, multiple attachments may be uploaded at one time. After you click ‘Choose File,’ highlight all the files you want to upload and click ‘Open.’ If the total size of all the attachments exceeds 1.9GB (see 4.A above), upload the multiple attachments in batches that keeps each batch under the 1.9GB limit.

7. What file extensions are supported?

A. The application supports the following file extensions:

DOCX WORD XML FILE TYPE/DOCUMENT

DOCM WORD XML FILE TYPE/MACRO-ENABLED

DOTX WORD XML FILE TYPE/TEMPLATE

DOTM WORD XML FILE TYPE/MACRO-ENABLED TEMPLATE

BMP IMAGE/X-MS-BMP

DOC APPLICATION/MSWORD

HTM TEXT/HTML

HTML TEXT/HTML

JPG IMAGE/JPEG

MSG APPLICATION/VND.MS-OUTLOOK

PDF APPLICATION/PDF

PPT APPLICATION/X-MSPOWERPOINT

RTF APPLICATION/RTF

TIF IMAGE/TIFF

TXT TEXT/PLAIN

XLS APPLICATION/X-MSEXCEL

XML XML FILE

TEST DOC

XPS VISTA ZIP

XLSX EXCEL/WORKBOOK

XLSM EXCEL/MACRO-ENABLED WORKBOOK

XLTX EXCEL/TEMPLATE

XLTM EXCEL/MACRO-ENABLED TEMPLATE

XLSB EXCEL/NON-XML BINARY WORKBOOK

XLAM EXCEL/MACRO-ENABLED ADD-IN

PPTX POWERPOINT/PRESENTATION

PPTM POWERPOINT/MACRO-ENABLED PRESENTATION

POTX POWERPOINT/TEMPLATE

POTM POWERPOINT/MACRO-ENABLED TEMPLATE

PPAM POWERPOINT/MACRO-ENABLED ADD-IN

PPSX POWERPOINT/SHOW

PPSM POWERPOINT/MACRO-ENABLED SHOW

SLDX POWERPOINT/SLIDE

SLDM POWERPOINT/MACRO-ENABLED SLIDE

THMX POWERPOINT/OFFICE THEME

If the file is not supported you will receive an error at the top of the screen:

‘Invalid Attachment File Name. Attachment File Name “filename.Extension” has an invalid file extension.’

8. Will I get an email or system notification after I successfully sign and submit an offer?

A. A system notification will appear at the top of the screen upon submission. You are encouraged to print that page and maintain it for your records. In addition, an offer submission confirmation document will be attached to the offer.

9. Can I withdraw a submitted offer?

A. A submitted offer may be withdrawn any time before the closing date and time.

Section 4: Technical / Troubleshooting

1. Are there hardware/OS requirements?

A. There are no hardware or operating system requirements. For information on how to setup your device to use

PIEE, click the link below:

https://piee.eb.mil/xhtml/unauth/web/homepage/machineSetup.xhtml

2. What web browsers do I need?

A. The following web browsers are supported by PIEE Apple Safari version 13.0 or later Google Chrome version 84.0 or later Microsoft Edge version 84.0 or later Microsoft Internet Explorer version 11.0 or later* Mozilla Firefox version 79 or later

*Microsoft will no longer support Internet Explorer starting 17 August 2021. It is recommended that users move to an alternate supported browser.

3. Why didn’t I receive a notice, confirmation, or other notification that I should have received?

A. Please verify that messages originating from PIEE disa.ogden.eis.mbx.wawfnoreply@mail.mil are not in your spam folder.

4. Why is the system unavailable?

A. Periodically, PIEE will be unavailable due to system maintenance. A notice will be posted on the system messages page that will detail the downtime window.

https://piee.eb.mil/piee-landing/system-messages

5. Who do I contact/call for help?

A. Please contact your company’s Account Administrator for any account related issues.

If you are experiencing technical problems with Procurement Integrated Enterprise Environment, please contact the DISA DECC Ogden Electronic Business Service Desk at link below:

https://piee.eb.mil/xhtml/unauth/web/homepage/vendorCustomerSupport.xhtml

If you have questions about a specific solicitation, please contact the Point(s) of Contact listed on the solicitation.

https://piee.eb.mil/xhtml/unauth/web/homepage/machineSetup.xhtml mailto:disa.ogden.eis.mbx.wawfnoreply@mail.mil https://piee.eb.mil/piee-landing/system-messages https://piee.eb.mil/xhtml/unauth/web/homepage/vendorCustomerSupport.xhtml

Section 1: Getting Started

Section 2: Search

Section 3: Submitting an Offer

Section 4: Technical / Troubleshooting

Vendor Registration Guide

A vendor portal for solicitations was introduced as an enterprise-level service for the Department of Defense (DoD) within the Procurement Integrated Enterprise Environment (PIEE) platform. This capability allows DoD to have a more automated and secure process for capturing solicitations and their attachments and responses from industry.

There are two vendor roles (Proposal Manager, Proposal View Only) for the PIEE Solicitation Module. The Proposal Manager role is required to submit an offer to a solicitation posted in the PIEE Solicitation Module.

In this guide, you will find step by step by step instructions for new users to self-register for a PIEE user account and existing users to add additional roles. Refer to the Roles and Actions/Functions Matrix, in the help section, to assist with determining which PIEE Solicitation Module role you will need to add.

Guide Contents Step by Step Instructions

New User

Existing User

Help

Getting Started

Account Support

Technical Support

Roles and Actions/Functions Matrix

Step by Step Instructions New User Follow the steps to self-register for a PIEE user account if your company already has an Account Administrator.

1. Click on Register (Top Right) from the PIEE Landing Page https://wawf.eb.mil/

2. Select Vendor

3. Enter a User ID, Password, and CAPTCHA text. Then, select Next.

You cannot change your User ID once you register.

https://wawf.eb.mil/

4. Create your security questions. Then, select Next.

Security Answers must be unique.

5. Complete your User Profile. Then, select Next.

Required fields are marked with an asterisk (*).

6. Complete your Supervisor and Company Information. Then, select Next.

7. Complete Roles. Then, select Next.

A. Step 1. Select SOL - Solicitation from the dropdown.

B. Step 2. Select Proposal Manager (or Proposal View Only).

C. Step 3. Click Add Roles.

D. Step 4. Enter your CAGE Code in the Location Code field.

8. Enter a justification for access and upload any necessary attachments. Then, select Next.

9. Verify the information on the Registration Summary page is correct. Then, select Next.

10. Review the Statement of Accountability Agreement. Then, select Signature.

The ‘Password Confirmation’ modal window will appear.

Enter password created in Step 3.

Click Submit Registration.

11. You will see a success message that your registration was successful. You will receive a confirmation email shortly. Once your account has been activated by an Account Administrator, you can login into PIEE.

Existing User Follow the steps to add additional roles (Proposal Manager, Proposal View Only) to your PIEE user account.

12. After logging into PIEE, click My Account (Top Left)

13. Select Add Additional Roles.

14. Verify all profile information within your account is up-to-date. Then, select Next.

15. Follow Steps 7 - 10 above.

16. You will receive a confirmation email that the new role(s) were activated by your Account Administrator.

Help Getting Started If your company is new to PIEE and has no Account Administrator, the link below provides the general steps in getting started as a vendor to use the PIEE Solicitation Module and other PIEE applications:

https://wawf.eb.mil/xhtml/unauth/web/homepage/vendorGettingStartedHelp.xhtml

Account Support Your company’s Account Administrator can help you view or edit profile information, reset a password or certificate.

You can enter your five-character CAGE Code to find your company’s Account Administrator at the link below:

https://wawf.eb.mil/xhtml/unauth/lookup/gamLookup.xhtml

Technical Support If you are experiencing technical problems with PIEE and your company’s Account Administrator cannot resolve, please contact the DISA DECC Ogden Electronic Business Service Desk or visit the link below and click "Ogden Help Desk" to submit a ticket.

https://wawf.eb.mil/xhtml/unauth/web/homepage/vendorCustomerSupport.xhtml

Email: disa.global.servicedesk.mbx.eb-ticket-requests@mail.mil Phone: 866-618-5988, 801-605-7095

Roles and Actions/Functions Matrix The Roles and Actions Matrix provides a depiction of the available actions for each vendor role.

Action Role(s) Submit Offers Proposal Manager View Offers Proposal Manager

Proposal View Only Posts Offer Revision Proposal Manager

The Roles and Functions Matrix provides a depiction of the Menu Items available for each vendor role.

Menu Item Role(s) Create Unsolicited Proposal Proposal Manager Search Proposal Manager

Lookup Product/Service Codes Proposal Manager

Lookup NAICS Proposal Manager https://wawf.eb.mil/xhtml/unauth/web/homepage/vendorGettingStartedHelp.xhtml https://wawf.eb.mil/xhtml/unauth/lookup/gamLookup.xhtml https://wawf.eb.mil/xhtml/unauth/web/homepage/vendorCustomerSupport.xhtml mailto:disa.global.servicedesk.mbx.eb-ticket-requests@mail.mil tel:866-618-5988 tel:801-605-7095

Step by Step Instructions

New User

Existing User

Help

Getting Started

Account Support

Technical Support

Roles and Actions/Functions Matrix

Posting Offer Page 1 of 8

Built with Tanida Demo Builder www.demo-builder.com

Intro

Welcome to Wide Area Workflow e-Business Suite. This demonstration contains audio narrative. Please adjust your volume accordingly.

Step 1

This is an overview of posting an offer for a solicitation to the Solicitation Portal. Proposal Manager logs in to PIEE to access, the Solicitation application. The Proposal Manager must be logged in to submit an offer.

http://www.demo-builder.com/

Posting Offer Page 2 of 8

Step 2

Select the Solicitation icon.

Step 3

The Home screen of the Solicitation Portal displays. The Proposal Manager selects the Search link to find the Solicitation they intend to post an offer against.

Posting Offer Page 3 of 8

Step 4

Proposal Manager enters search criteria to find the solicitation they want to submit an offer against and then selects Search.

The Solicitation Search Criteria are as follows:

• Solicitation Number - Enter the complete solicitation number

• Open Date - Enter a start and end date to find solicitations that were posted to the site within the range

• Response Date - Enter a start and end date to find solicitations where the Response Due Date is within the range

• Product or Service Code - Enter the Product or Service codes as a comma-delimited list, or use the lookup feature to populate one or more codes

• NAICS - Enter the NAICS codes as a comma-delimited list, or use the lookup feature to populate one or more codes

• Set Aside Code - Select a set Aside code to find solicitations that are set aside

• Place of Performance Zip Code - Enter the Zip Code of the Place of Performance

• Contracting Office DoDAAC - Enter a DoDAAC to find Solicitations that were issued by that Contracting Office

• Status - Select a status of Open, Closed or Both Step 5

On the search page filtering Solicitations with an Open status then click the Search button to view all open Solicitations.

Posting Offer Page 4 of 8

Step 6

The search results display. Select the Solicitation Number link to open the solicitation

Step 7

The solicitation displays. The information is view only.

Posting Offer Page 5 of 8

Step 8

Scroll down to see the Contract Information and Attachments. The Attachments can be viewed by selecting the File link. Scroll back up to the top of the screen and click the Offer tab.

Step 9

Click the Offer tab to Add and review current offers on the Solicitation. Click the Add button to add an offer to the Solicitation.

Posting Offer Page 6 of 8

Step 10

Proposal Manager selects the applicable CAGE Code for which they are submitting the offer. The list is prefiltered based on the CAGEs in the Proposal Manager’s profile.

Step 11

Proposal Manager uploads the attachments that comprise their offer by selecting the Choose Files link.

Posting Offer Page 7 of 8

Step 12

After entering all necessary information enter a Signature Date and Click the Signature button.

Step 13

The Sign Document pop-up will be displayed requiring the user to enter a Digital Pin and OTP. Click the Sign and Submit button to continue.

Posting Offer Page 8 of 8

Step 14

After successfully adding the Offer a success message of the submission will be displayed and the offer displayed collapsed.

Users may expand and view all offers on a Solicitation.

End

This concludes our demonstration.