A01_QASP_-_CMA_CTP_-_FINAL.pdf

QUALITY ASSURANCE SURVEILLANCE PLAN

FOR

Comprehensive Transition Planning for Chemical Materials Activity (CMA) Sites and

Headquarters (HQ) Support Task

W911SR-19-D-XXXX

1.0 INTRODUCTION

1.1. Purpose. The role of the Government in quality assurance is to ensure contract standards are achieved.

The purpose of the Quality Assurance Surveillance Plan (QASP) is to identify the methods and procedures the Government will use to evaluate contractor actions while performing the requirements in the Performance Work Statement (PWS). It is designed to provide an effective surveillance method by monitoring contractor performance for each listed performance objective in the Performance Requirements Summary (Section 7).

1.1.1. The Quality Assurance Surveillance Plan (QASP) provides a systematic method to evaluate the services the contractor is required to perform for providing the hardware and data item deliverables as specified in the Performance Work Statement (PWS) and the Proposal.

1.1.2. The QASP has been developed by the requiring activity. It is designed to provide direction to personnel performing contract surveillance activities. Personnel surveying the contract terms and conditions and PWS requirements will periodically review the QASP throughout the life of the contract.

2.0. ROLES AND RESPONSIBILITIES.

2.1. Contracting Officer Representative. The Contracting Officer Representative (COR) is responsible for quality assurance guidance and to ensure that contract quality requirements, provisions, standards, and thresholds are defined, practical, enforceable, necessary, and verifiable.

2.1.1. The COR evaluates and documents contractor performance in accordance with the QASP and PWS.

2.1.2. The COR notifies the Contracting Officer of any significant performance deficiencies using a Contractor Discrepancy Report with supporting documentation.

2.1.3. The COR maintains surveillance documentation.

2.1.4. The COR recommends improvements to the QASP and PWS throughout the life of the contract.

2.2. Contracting Officer. The Contracting Officer is responsible for safeguarding the interests of the United States Government in contractual relationships. Only the Contracting Officer is authorized to bind the Government and then, only to the extent of the authority delegated to them through the issuance of a warrant.

2.2.1. The Contracting Officer delegates authority for inspection and/or acceptance in accordance with the terms of the contract.

2.2.2. The Contracting Officer informs the contractor of the names, duties, and limitations of authority for all quality assurance personnel assigned to the contract.

3.0. DESCRIPTION OF SERVICES

3.1. Scope of Work. This effort is to provide program management, mission, and operational support to the missions of the Transition Management to CMA HQ and its sites.

4.0. QUALITY REQUIREMENTS

4.1. Quality Control Program. The contractor, not the Government, is responsible for management and quality control actions to meet the terms of the contract.

5.0 SURVEILLANCE. The COR will perform monthly surveillance based on the quality and effectiveness of the contractor’s data and product deliverables as well as the services provided.

5.1 Unacceptable Performance. If the number of complaints/defects exceeds the performance threshold for any objective, the COR will determine the possible cause of this unacceptable performance. Government-caused complaints/defects will not be counted against the contractor. The same applies to any other requirement of the contract when Government-caused complaints/defects are the cause of unacceptable contractor performance. If the contractor’s performance is judged unacceptable for any requirement by the COR, the COR will inform the contracting officer for resolution. Significant performance deficiencies must be submitted to the Contracting Officer using a Contractor Discrepancy Report and include supporting documentation.

6.0 DOCUMENTATION REQUIREMENTS.

6.1 Progress Reports

6.2 Final Report

7.0 PERFORMANCE REQUIREMENTS SUMMARY (PRS)

7.1 Overview. This PRS summary identifies the services required by the PWS over which the Government will exercise surveillance.

7.2 Performance Evaluation. Performance of a service will be evaluated to determine whether or not it meets the performance threshold. Revising and resubmitting the documentation at no cost to the Government is the preferred method for correcting unacceptable performance. The contractor shall provide the Government a written response as to why the performance threshold was not met, how performance will be returned to acceptable levels, and how recurrence of the cause will be prevented in the future.

7.3 Performance Objectives, Standards, Thresholds, and Surveillance Methods. The services required by the contractor are summarized into performance objectives along with the minimum standards that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

PERFORMANCE REQUIREMENTS SUMMARY

Performance Objective

Standard Performance Threshold

Method of Surveillance

PRS # 1 Contractor Progress and Status and Management report (PWS Para 3.3;

CDRL A001)

Program Office Estimate contains required information and is accurate, complete and accepted in accordance with the DID and the Government schedule.

95% accuracy and completeness

100% accuracy and completeness with one correction/rewrite.

100% inspection of deliverables

PRS # 2 Risk Management and Status Report

(PWS Para 3.3.1.1;

CDRL A002)

Risk Analysis contains required information and is accurate, complete and accepted in accordance with the DID and the Government schedule.

95% accuracy and completeness

100% accuracy and completeness with one correction/rewrite.

PRS # 3 Real Property Inventory Detail List

(PWS Para 3.3.1.2, C.3.3.5. ; CDRL A003)

Program Office Estimate Supporting Documents and Final contain required information and is accurate, complete and accepted in accordance with the DID and the Government schedule.

95% accuracy and completeness

100% accuracy and completeness with one correction/rewrite.

PRS # 4 Training Conduct Support Document

(PWS Para 3.3.2.1;

CDRL A004)

Training Support Document contains required information and is accurate, complete and accepted in accordance with the DID and the Government schedule.

95% accuracy and completeness

100% accuracy and completeness with one correction/rewrite.

PRS # 5 Technical Report Analysis of Workforce Characteristics (PWS Para 3.3.2.2;

CDRL A005)

Technical Report contains required information and is accurate, complete and accepted in accordance with the DID and the Government schedule.

95% accuracy and completeness

100% accuracy and completeness with one correction/rewrite.

PRS # 6 Instructional Media Package

(PWS Para 3.3.3.1;

CDRL A006)

Instructional Media Package contains required information and is accurate, complete and accepted in accordance with the DID and the Government schedule.

95% accuracy and completeness

100% accuracy and completeness with one correction/rewrite.

PRS # 7 Revisions to Existing Documents.

(PWS Para 3.3.3.2;

CDRL A007)

Revisions contain required information and are accurate, complete and accepted in accordance with the DID and the Government schedule.

95% accuracy and completeness

100% accuracy and completeness with one correction/rewrite.

PRS # 8 Igloo Certification

(PWS Para 3.3.3.3;

CDRL A008)

Documentation Formats contain required information and are accurate, complete and accepted in accordance with the DID and the Government schedule.

95% accuracy and completeness

100% accuracy and completeness with one correction/rewrite.

PRS # 9 Closure Planning Document

(PWS Para 3.3.3.1;

CDRL A009)

Documentation Formats contain required information and are accurate, complete and accepted in accordance with the DID and the Government schedule.

95% accuracy and completeness

100% accuracy and completeness with one correction/rewrite.

PRS # 10 RCRA Permit Requirements

(PWS Para 3.4.2.1.;

3.4.2.2; CDRL A010)

Documentation Formats contain required information and are accurate, complete and accepted in accordance with the DID and the Government schedule.

95% accuracy and completeness

100% accuracy and completeness with one correction/rewrite.

PRS # 11 Environmental Surveys

(PWS Para 3.4.2.3.;

CDRL A011)

Documentation Formats contain required information and are accurate, complete and accepted in accordance with the DID and the Government schedule.

95% accuracy and completeness

100% accuracy and completeness with one correction/rewrite.

PRS # 12 IMO Forms

(PWS Para 3.4.4.2;

CDRL A012)

Documentation Formats contain required information and are accurate, complete and accepted in accordance with the DID and the Government schedule.

95% accuracy and completeness

100% accuracy and completeness with one correction/rewrite.

PRS # 13 DPW Building Condition Surveys

(PWS Para 3.4.10.2;

CDRL A013)

Corrective Action Recommendations contain required information and are accurate, complete and accepted in accordance with the DID and the Government schedule.

95% accuracy and completeness

100% accuracy and completeness with one correction/rewrite.

PRS # 14 Quality Audit Compliance Certificate

(PWS Para 3.4.13.2;

CDRL A014)

Corrective Action Recommendations contain required information and are accurate, complete and accepted in accordance with the DID and the Government schedule.

95% accuracy and completeness

100% accuracy and completeness with one correction/rewrite.

PRS # 15 Programmatic Environmental Safety and Health Evaluation

(PWS Para 3.4.5.3.;

CDRL A015)

Documentation Formats contain required information and are accurate, complete and accepted in accordance with the DID and the Government schedule.

95% accuracy and completeness

100% accuracy and completeness with one correction/rewrite.

The evaluation ratings are as follows:

Very Good - Performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the task and sub-task being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

Satisfactory - Performance meets contractual requirements. The contractual performance of the task and sub-task contain some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

Marginal - Performance does not meet some contractual requirements. The contractual performance of the task and sub-task being assessed reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented.

Unsatisfactory – Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the service(s) contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.