W911SA24Q3012 PRS.docx

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Custodial Services at UT034 - Two Locations (Ogden, Utah)
Solicitation number
W911SA-24-Q-3012
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This document outlines performance requirements for custodial services at two locations in Ogden, Utah. The contractor must comply with all management, administrative, and operational requirements outlined in Parts 1 through 5 of the Performance Work Statement to maintain at least 85% compliance across monthly inspections as measured by a Performance Requirements Summary checklist. Failure to meet the 85% threshold or negative findings on specific inspection criteria may result in required rework, equitable price reductions, or issuance of a noncompliance report by the Contracting Officer from the Department of the Army Materiel Command Mission and Installation Contracting Command at Fort McCoy. Inspections will be conducted periodically and randomly using methods such as on-site visits, document reviews, and customer feedback to ensure the contractor is providing services in accordance with the terms of Solicitation Number W911SA-24-Q-3012 for custodial services.

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Other files

File Type Posted
W911SA24Q3012 Deliverables.docx DOCX document
Attachment 5 - Rest Room Cleaning Sheet.docx DOCX document
Attachment 4 - Sample Service Ticket.docx DOCX document
Attachment 3 - AT OPSEC (3 Pages).pdf PDF
Attachment 2 - UT030 Drawings.docx DOCX document
W911SA24Q3012 Solicitation.pdf PDF
W911SA24Q3012 PWS.docx DOCX document
W911SA24Q3012 One Wage Determination.docx DOCX document
W911SA24Q3012 Supplemental Info.docx DOCX document
Attachment 2 - UT019 Drawings.docx DOCX document
Attachment 1 - Price Schedule.xlsx XLSX spreadsheet
W911SA24Q3012 Room Chart Task Frequency.xlsx XLSX spreadsheet
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ATTACHMENT 07: EXHIBIT 1A PRS PART 1 DESCRIPTION

CUSTODIAL PERFORMANCE REQUIREMENTS SUMMARY (PRS)

Version 1.7; 17 MAR 2023

1. GENERAL. The Performance Requirements Summaries (PRS) in this section will be used to measure performance of PWS requirements for the purposes of determining the continuation of service under this contract. The rights of the Government and remedies described in this section are in addition to all other rights and remedies set forth. The Government reserves its right under the "Inspection of Services" and "Termination for Default" clauses of this contract. The Government has the right to inspect all services called for within the PWS, to the extent practicable at all times and places during the term of the contract. The Contractor shall not be relieved of full performance of the services hereunder and the contract may be terminated for default based upon inadequate performance of services even if a reduction was previously taken for inadequate performance.

2. PRS INSPECTION CHECKLIST. The COR will ensure surveillance is conducted using a PRS Inspection Checklist to inspect the compliance of PWS requirements on a monthly basis for acceptance of service invoices. The PRS Inspection Checklist is primarily derived from high and moderate risk assessed PWS requirements but can include any PWS requirement within which the requiring activity deems necessary to ensure acceptable contractor performance over this contract. PWS requirements not included in the PRS Inspection Checklist remain subject to separate quality assurance evaluations under the "Inspection of Services" clause of this contract. The absence from the PRS Inspection Checklist of any contract requirement, however, shall not detract from its enforceability or limit the rights or remedies of the government under any provision of this contract.

2.1. PRS INSPECTION CHECKLIST NONCONFORNANCE. All negative findings on the PRS Inspection Checklist will be addressed using the government quality assurance process as referenced in section 1 of the PWS:

· Level I (Minor) Nonconformance. Issued when a negative result is identified on the PRS Inspection. Rework of nonconformance will be required, when possible.

· Level II (Major) Nonconformance. Issued for:

· Cumulative PRS Inspection Checklist percentage results below the Performance Threshold

· Any safety or environmental issues found

· Negative results identified on PRS Inspection checklist and rework is not possible

· Reoccurrence of a negative result on the PRS Inspection checklist and a Level I NCR had previously been issued.

· Level III (Critical) Nonconformance. Issued when reoccurring negative results are identified on the PRS Inspection Checklist and a Level II NCR had previously been issued.

3. PRS TABLE.

3.1. PERFORMANCE OBJECTIVE. The Performance Objective column lists each section of the PWS which may be assessed within the PRS Inspection Checklist.

3.2. PERFORNANCE STANDARD. The Performance Standard column states the required standard that will be used to measure performance for each section of the PWS.

3.3. PERFORMANCE THRESHOLD. The Performance Threshold column states the acceptable monthly cumulative compliance rate percentage resulting from COR surveillance as indicated in the PRS Inspection Checklist. Falling below the Performance Threshold percentage indicates to the government that the contractor’s quality control over the PWS requirements is failing.

3.4. PERFORMANCE NONCOMPLIANCE. The performance noncompliance column states the consequence of the contractor failing to meet the compliance rates indicated in the Performance Threshold column, and the consequence of any negative results identified within PRS Inspection checklist. The PRS Inspection Checklist surveillance results will be recorded monthly and can be used in CPARS evaluations. The government will require rework for negative results, when possible. If rework cannot be completed to remedy negative findings, or if reworked results are still not completed to the PWS standard, an equitable price reduction to reflect the value of serves actually performed and/or adequate consideration to make the government whole can be assessed by the Contracting Officer and the determined monetary value will deducted from the monthly invoice.

3.5. METHOD OF SURVEILLANCE. The Method of Surveillance column lists the method(s) the government will use to inspect the Contractor‘s performance. One or all of the methods listed may be used to perform inspections throughout any given month of active performance under this contract.

3. PRS TABLE

3.1

PERFORMANCE OBJECTIVE

3.2

PERFORMANCE STANDARD

3.3

PERFORMANCE THRESHOLD

3.4

PERFORMANCE NONCOMPLIANCE

3.5

METHOD OF SURVEILLANCE

1) PWS Part 1 Contractor shall comply with ALL Management and Administrative Operations Requirements

Compliance with All Management and Administrative Requirements as stated within Part 1 of the PWS
85% or Greater Total Cumulative PRS Inspection Checklist Compliance Rate
· Rework

· Equitable Price reductions/consideration

· NCR Issued -Periodic Inspection -Random Inspection

2) PWS Part 3 Contractor shall comply with ALL Government Furnished Items and Service Operations Requirements

Compliance with All Government Finished Items and Services Requirements as stated within Part 3 of the PWS
85% or Greater Total Cumulative PRS Inspection Checklist Compliance Rate
· Rework

· Equitable Price reduction/consideration

· NCR Issued -Periodic Inspection -Random Inspection

3) PWS Part 4 Contractor shall comply with ALL Contractor Furnished Items and Service Operations Requirements

Compliance with All Contractor Finished Items and Services Requirements as stated within Part 4 of the PWS
85% or Greater Total Cumulative PRS Inspection Checklist Compliance Rate
· Rework

· Equitable Price reductions/consideration

· NCR Issued -Periodic Inspection -Random Inspection

4) PWS Part 5 Contractor shall comply with ALL Specific Tasks Operations Requirements

Compliance with All Specific Tasks Requirements as stated within Part 5 of the PWS
85% or Greater Total Cumulative PRS Inspection Checklist Compliance Rate
· Rework

· Equitable Price reduction/consideration

· NCR Issued -Periodic Inspection -Random Inspection

5) PWS Part 7 Contractor shall comply with ALL Deliverables and Technical Exhibit Listings Requirements

Compliance with All Technical Exhibit Listings and Deliverables as stated within Part 7 of the PWS
85% or Greater Total Cumulative PRS Inspection Checklist Compliance Rate
· Rework

· Equitable Price reduction/consideration

· NCR Issued -Periodic Inspection -100% Surveillance

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