W911SA-21-Q-3024 Mail Meter Machine Lease Solicitation SF1449.docx

W911SA21Q3024

Section SF 1449 - CONTINUATION SHEET

SUPPLEMENTAL INFORMATION

1. An Award for this requirement will be made pursuant to FAR 13, Simplified Acquisition Procedures.

2. This procurement is Unrestricted for competition under NAICS code 532420 with size standard $35 million.

3. Quotes shall be emailed to todd.a.dempsey.civ@mail.mil. Quotes are due to the Government on or before the time listed above in central time. Offeror shall submit a signed SF 1449, completed information from the supplemental section and a completed Price Schedule (if applicable).

4. Period for acceptance of offers. The offeror agrees to hold the prices in it offer firm until 01 APR 2021.

5. Written questions must be furnished to the Government no later 28 January 2021@ 4:00pm local time; in order to ensure a timely response is provided by the solicitation closing date. All questions are to be submitted in writing at the time indicated in the solicitation or they may not be addressed before solicitation closing date; therefore, offerors are advised to submit questions as soon as possible. Please provide your company name, telephone, point of contact, e-mail address, and solicitation number on all questions. The Government will respond to questions via the issuance of an amendment which incorporates the question and the Government’s response.

6. DUNS NUMBER ______________________________.

7. TAXPAYER ID #______________________________.

8. CAGE CODE __________________________________.

9. This requirement is eligible for payment through the GFEBS Supplier Self-Services (SUS) Program. Information on this program can be found in the SUS Attachment. Please indicate if you will participate in this program, if your company receives award.

Yes___________ No ___________

10. SYSTEM for AWARD MANAGEMENT (SAM) REGISTRATION: An Active SAM Registration is required of all Department of Defense contractors. SAM registration enables electronic funds transfer of contract payments. If your company is not already actively registered, please register in the SAM database at www.sam.gov. If your company is currently registered and close to expiring, begin/complete the process for SAM registration renewal.

1. A DUNS number is required for SAM registration. If your company does not have a DUNS #, obtain one by calling 800-333-0505.

1. Whether your company is a current or new registrant in the SAM database, your registration must indicate that you are a provider of NAICS 532420, or a NAICS of similar business size, under the Goods – Services section of the registration to be eligible to receive a contract for this solicitation.

1. If the prospective awardee for this request for quotes is not actively registered in the SAM database by close of solicitation, including NAICS 532420, or a NAICS of similar business size, under the Goods – Services section, depending on mission requirements, the government reserves the right to proceed to award to the next otherwise successful actively registered offeror.

11. Contract Administrator: TBD at time of award.

If you have questions pertaining to this contract after contract award (i.e. questions regarding delivery, invoice procedures, etc.), please request assistance from the Contract Administrator. Be sure to include the contract number in your request for assistance. Requesting contract administration assistance from any other individual could result in a delayed response.

12. Contracting Officer: TBD at time of award.

13. Contracting Officer’s Representative (COR): To Be Determined at the time of Award.

14. The Government intends to evaluate offers and award a contract without discussions. Therefore, the offeror’s initial offer should contain the offeror’s best terms from a price and technical standpoint. However, the Government reserves the right to conduct discussions if later determined by the Contracting Officer to be necessary. The Government may reject any or all offers if such action is in the public interest and waive informalities and minor irregularities in offers received.

15. Postaward Conference: In the event the Contracting Officer decides to conduct a Postaward Conference in accordance with DFARS 242.5, the successful offeror will be notified and will be required to attend. The Contracting Officer’s notification will include specific details regarding the date, time, and location of the conference, any need for attendance by subcontractors, and information regarding the items to be discussed.

16. ABILITYONE DESIGNATED ITEMS: In accordance with 52.208-9, contractors are referred to the web site of the Committee for Purchase from People Who Are Blind or Severely Disabled, the independent federal agency that administers the AbilityOne (formerly Javits-Wagner-O'Day or JWOD) Program for the lists of designated products and services http://abilityone.gov/procurement_list/product_buy.html.

17. Offeror representations and certifications requirement: Prospective contractors who have not completed electronic annual representations and certifications at http://www.sam.gov/ in conjunction with required registration in the System for Award Management (SAM) database, shall complete and submit FAR 52.212-3 Alternative 1 Offeror Representations and Certifications - Commercial Items and DFARS Representations and Certifications in SAM to be eligible to receive an award for this solicitation.

18. In accordance with FAR 52.223-2, Affirmative Procurement of Bio-based Products under Services and Construction Contracts, contractors are required to submit annual bio-based reports to the reporting module in the System for Award Management (SAM) at https://www.sam.gov.

19. If an offer is based on a teaming/partnering relationship or a joint venture, the offeror shall provide, with the proposal, all required solicitation information for all parties including a copy of the teaming/partnering or joint venture agreement. The agreement shall include information, which identifies the responsibilities for each entity under this contract. The agreement shall demonstrate the relationship between firms and identify contractual relationships and authorities to bind each entity of the teaming/partnering or joint venture relationship.

20. The “Equal Employment Opportunity Is The Law” notice (poster) referenced in FAR Clause 52.222-26(b)(3), is located at http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf .

21. Alternate disputes resolution: In furtherance of Federal policy and the Administrative Dispute Resolution Act of 1990 (ADR Act), Public Law 101-552 and FAR Clause 52.233-1, Subparagraph (d) (2) (1) (B) (2), the Contracting Officer will try to resolve all post award acquisition issues in controversy by mutual agreement of both parties. Interested parties are encouraged to use alternative dispute resolution procedures to the maximum extent practicable, in accordance with the authority and requirements of the ADR Act.

22. Contract performance:

Purpose. IAW with FAR Subpart 42.1500 contractor past performance information (PPI) is relevant information for future source selection purposes regarding a contractor’s actions under previously awarded contracts. It includes, for example, the contractor's record of conforming to contract requirements and to standards of good workmanship; the contractor's record of forecasting and controlling costs; the contractor's adherence to contract schedules, including the administrative aspects of performance; the contractor's history of reasonable and cooperative behavior and commitment to customer satisfaction; and generally, the contractor's business-like concern for the interest of the customer. Contractor past performance information is one of the tools that support Army efforts to acquire best value and is used to evaluate performance risk in source selection. The feedback provided by the government to the contractor in collecting PPI, and the knowledge that PPI will be used in future source selection decisions, should result in improved performance and a greater contractor focus on customer satisfaction.

Contractor Performance Assessment Reports System (CPARS): CPARS shall be prepared IAW AFARS Subpart 42 upon physical completion of the contract. If the period of performance will exceed 18 months, an “interim” assessment report shall be prepared at the completion of 12 months performance and annually thereafter until the contract is physically complete. An out-of-cycle or “addendum” report may be prepared if there is a need to record an extraordinary event prior to the next regularly scheduled evaluation or if it is necessary to report a meaningful occurrence during the period between physical completion of the contract and contract closeout. Additionally, addendum reports may be prepared to record contractor’s performance relative to contract closeout and other administrative requirements (e.g. final indirect cost proposals, technical data, etc.).

Completion Due Date. The government will complete the CPARS within 60 days after the end of the assessment rating period (if applicable).

Evaluators. The Contracting Officer and the Contracting Officer’s Representative will jointly complete the performance assessment.

Contracts Performance Elements. The contractor’s performance shall be assessed in accordance with elements and rating system set forth in AFARS Subpart 42.

Contractor Review. The Contracting Officer will furnish a copy of the CPARS to the contractor requesting that the contractor submit comments, rebutting statements, and/or additional information to the Contracting Officer within 30 calendar days of receipt. Failure to respond within the designated timeframe will be taken as agreement with the assessment.

Contract Concurrence. Where a contractor concurs with, or takes no exception to a CPARS, such report shall be considered final and releasable for use in source selection and other deliberative purposes.

Contractor Rebuttal. Where a contractor takes exception to a performance report, the Contracting Officer will review the contractor’s rebuttal or comments and make appropriate changes. If the Contracting Officer makes changes, the changed rating will be reflected in the narrative. The Contracting Officer will make all reasonable efforts to reconcile the report and the contractor’s comments. However, it is not necessary that they reach agreement on the report where such is clearly impracticable. The contractor’s rebuttal or comments shall be made part of the CPARS.

Resolving Disagreements between the Government and the Contractor. In the event disagreements between the parties regarding the CPARS occur, the Contracting Officer will review the rebuttal and make appropriate changes. If no agreement is reached, the CPARS is forwarded to the Reviewing Official (Director of Contracting) along with the Contracting Officer’s Findings and Recommendation and supporting documentation. The decision of the Reviewing Official is final. Copies of the CPARS and the contractor’s response and review comments, if any, shall be retained as part of the evaluation.

Release of Contractor Performance Evaluation Information. The evaluation will not be released to other than government personnel and the contractor whose performance is evaluated. The performance evaluation information will be input into the applicable module within Contractor Performance Assessment Reporting System (CPARS) database (or Government system in use at time of the evaluation).

Source Selection Information. Departments and agencies will electronically access the CPARS information to support future award decisions.

23. Required insurance:

In accordance with FAR clause 52.228-5 entitled, “Insurance--Work on a Government Installation” the following minimum amounts of insurance are required.

Within ten (10) calendar days after contract award, the Contractor shall certify to the Contracting Officer, in writing, that the required insurance has been obtained.

24. Legal compliance: The Contractor shall comply with all Federal, State, and Local Laws, codes and regulations applicable to his performance under this contract, and shall be solely responsible for all costs associated with said compliance.

25. If you have complaints about this procurement, it is preferable that you first attempt to resolve those concerns with the responsible contracting officer. However, you can also protest to Headquarters (HQ), Army Materiel Command (AMC). The HQ AMC-Level Protest Program is intended to encourage interested parties to seek resolution of their concerns within AMC as an Alternative Dispute Resolution forum, rather than filing a protest with the Government Accountability Office (GAO) or other external forum. Contract award or performance is suspended during the protest to the same extent, and within the same time periods, as if filed at the GAO. The AMC protest decision goal is to resolve protests within 20 working days from filing. To be timely, protests must be filed within the periods specified in FAR 33.103. If you want to file a protest under the HQ AMC-Level Protest Program, the protest must request resolution under that program and be sent to the address below. All other agency-level protests should be sent to the contracting officer for resolution.

Headquarters U.S. Army Materiel Command Office of Command Counsel- Deputy Command Counsel 4400 Martin Road Rm: A6SE040.001 Redstone Arsenal, AL 35898-5000 Fax: (256) 450-8840 or e-mail: usarmy.redstone.usamc.mbx.protests@mail.mil

Packages sent by FedEx or UPS should be addressed to:

Headquarters U.S. Army Materiel Command Office of Command Counsel- Deputy Command Counsel 4400 Martin Road Rm: A6SE040.001 Redstone Arsenal, AL 35898-5000 Fax: (256) 450-8840

The AMC-Level Protest procedures are found at: https://www.amc.army.mil/Connect/Legal-Resources/.

If internet access is not available, contact the contracting officer or HQ, AMC to obtain the HQ AMC Level Protest Procedures.

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

Mail Meter Machine – Directorate of Human Resources

PART 1

GENERAL INFORMATION

1. General: This is a non-personal services contract to provide Mail Meter Machine. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Mail Meter Machine as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2. Background: Mail meter machine for metering official mail.

1.3. Objectives/Scope: The contractor shall provide Mail Meter Machine, all personnel, equipment, supplies, transportation, tools, materials, supervision, and other items and non-personal services necessary to provide, install, and maintain Mail Meter Machine in the Fort McCoy Official Mail Distribution Center for metering of official mail. The contractor shall provide maintenance and repairs as needed. Lease must include full maintenance service on all equipment and rate change protection. Unlimited onsite service for equipment, travel time, parts, labor, cleaning, scheduling and unlimited maintenance calls and service throughout the lease. The contractor shall complete repairs within 24 hours of notification and provide the Government point-of-contact with documentation within 10 working days after work is complete. The contractor shall be available for phone calls concerning operating use during government business hours.

1.4. Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and four (4) 12-month option years.

1.5. General Information:

1.5.1. Quality Control:

Quality Control is the responsibility of the contractor. The contractor is responsible for the delivery of quality services/supplies to the Government (see FAR 52.212-4, Contractor Terms and Conditions – Commercial Items). A formal Quality Control Plan (QCP) is not required for this commercial service. However, the contractor shall maintain an inspection system commensurate with commercial practices to ensure the Contractor only tenders for acceptance those items or services that conform to the requirements of this contract.

1.5.2. Quality Assurance: The Government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is a Government only document primarily focused on what the Government must do to assure that the contractor has performed in accordance with the requirements of the contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. Non-conforming services shall be re-performed at no increase in contract price. If non-conforming services are recurring, cannot be re-performed, or the services fail to achieve the Performance Requirements Summary (PRS), the Government may reject the nonconforming service(s) and document the contractor’s performance record accordingly. The Government may also issue a Non-Conformance Report (NCR) in which the contractor will be required to respond with the development of a corrective action plan (CAP) which identifies the root cause, Corrective Action (CA) for the root cause, CA for the specific nonconformance, and the date the CAs will be complete. The Government may also reduce the payment to the contractor IAW the PRS, or reduce payment to reflect the value of the services performed, or may perform the services and charge the Contractor for any related cost incurred and/or may terminate this contract for cause.

1.5.2.1. Non-conforming Supplies or Services: When a contractor’s performance does not meet contract requirements and/or approved work schedules and/or timeframes it is considered non-conformance. Non-conformance shall be classified in one of three categories: level I (Minor), level II (Major) or level III (Critical). The Government may re-inspect work designated for re-performance or late performance.

1.5.2.1.1. Level I (Minor) non-conformance: is defined as a non-conformance that is not likely to materially reduce the usability of the supplies or services for their intended purpose, or is a departure from established standards having little bearing on the effective use or operation of the supplies or services. Minor non-conformance usually can be corrected on the spot, where no further corrective action (CA) response is necessary, and can be issued by the COR to the contractor either through a verbal or written non-conformance report. Minor non-conforming services shall be re-performed within a specified time frame at no increase in contract price. If minor non-conformances are recurring or re-performance is not completed in full and within the specified time a Level II non-conformance may be issued to the contractor by the Contracting Officer (KO).

1.5.2.1.2. Level II (Major) non-conformance: is defined as a non-conformance, other than critical, that is likely to result in failure of the supplies or services, or to materially reduce the usability of the supplies or services for their intended purpose. Recurring Minor non-conformances, or a non-responsive contractor, indicating a trend or failure of the contractor’s quality control, can also be classified as a Major non-conformance. Major non-conformance’s shall result in the issuance of a written NCR from the KO to the contractor requiring the development of a CAP by the contractor which identifies the root cause, CA for the root cause, CA for the specific non-conformance and the date CAs will be completed.

1.5.2.1.3. Level III (Critical) non-conformance: is defined as a non-conformance that is likely to result in hazardous or unsafe conditions for individuals using, maintaining, or depending upon the supplies or services; is likely to prevent performance of a vital agency mission; is for a repeated or uncorrected level II NCR’s; or is for a non-responsive contractor to a level II NCR. Critical non-conformances shall result in the issuance of a written NCR to the contractor requiring the development of a CAP by the contractor which identifies the root cause, CA for the root cause, CA for the specific non-conformance and the date CAs will be completed.

1.5.2.1.4. Inspection Results: The contractor will be notified of Government inspection results. The contractor shall acknowledge receipt of the inspection results. The contractor may be notified of inspection results verbally. Verbal notifications of defective work will be confirmed in writing. When Government inspectors are unable to contact the contractor to notify the contractor of inspection results, acceptance or rejection of work will be made on the basis of the initial inspection.

1.5.3. Federal Government Holidays: The contractor is not required to perform services on holidays.

1.5.4. Hours of Operation: The contractor is responsible for conducting business, between the hours of 0700-1500 Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.5.5. Place of Performance: The work to be performed under this contract will be performed at 2187 South J Street, Fort McCoy, WI, 54656.

1.5.6. Type of Contract: The government will award a Firm Fixed Priced Contract.

1.5.7. Access and General Protection/Security Policy and Procedures: Contractor and all associated sub-contractors’ employees shall comply with applicable installation, facility, and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshall Office, Director of Emergency Services, or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA, and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.5.7.1. Identification of Contractor Employees: The Contractor (to include subcontractors) shall provide each employee an Identification (ID) Badge, which includes at a minimum, the Company Name, Employee Name and a color photo of the employee. ID Badges for contractor personnel shall also indicate their job title. ID Badges shall be worn at all times during which the employee is performing work under this contract. Each Contractor (to include subcontractors) employees shall wear the ID Badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. The Contractor (to include subcontractors) shall be responsible for collection of ID Badges upon completion of the contract or termination of employee. A listing of issued identification cards shall be furnished to the Contracting Officer Representative 14 days prior to the contract performance start date and updated as needed to reflect Contractor and Subcontractor personnel changes.

1.5.7.1.1. Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use.

1.5.7.1.2. Security Requirements: The contractor and all associated subcontractors' employees shall provide all information required for background checks to meet installation access requirements to be accomplished by Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. The contractor and all associated subcontractors' employees shall also comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes. The Government may require monthly participation in the Installation Random Antiterrorism Program".

1.5.7.1.3. Anti-Terrorism (AT) Level I Awareness Training. All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete AT Level I Awareness Training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR (or to the contracting officer, if a COR is not assigned) within 60 calendar days after completion of training by all employees and subcontractor personnel. AT Level I Awareness Training is available at http://www.at-awareness.org/. AT Level 1 Awareness Training can also be coordinated with the Fort McCoy Installation ATO at (608) 388-4719. This is an annual requirement. Submit training certificates to the COR, Contract Office and ATO.

1.5.7.1.4. iWATCH Training. The contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract performance start date and within 30 calendar days of new employees’ commencing performance, with the results reported to the COR no later than 60 calendar days after contract award. This is an annual requirement. Submit training rosters to the COR, Contract Office and ATO.

1.5.7.1.5. OPSEC Standing Operating Procedure/Plan/Training. As per AR 530-1, all contractor employees, including subcontractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete OPSEC Level I training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR (or to the contracting officer, if a COR is not assigned) within 60 calendar days after completion of training by all employees and subcontractor personnel. Training is available at http://cdsetrain.dtic.mil/opsec. In addition, per AR 381-12 (Threat Awareness and Reporting Program), all contractors with security clearances are required to complete annual threat awareness training. Training can be coordinated by contacting the Installation OPSEC officer at 388-5107. These are all annual requirements. Submit training rosters to the COR, Contract Office and OPSEC Officer.

1.5.8. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5, Post Award Orientation. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the Contracting Officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.5.9. Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notify both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.5.10. Contract Manager/Management: The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the COR 14 days prior to the contract start date and updated as needed for change in personnel. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 7:00 a.m. to 3:00 p.m., Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons.

1.5.11. Supervision of Contractor Employees: The Government will not exercise any supervision or control over Contractor or subcontractor employees while performing work under the contract. Such employees shall be accountable solely to the Contractor, not the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or subcontractor employees.

1.5.12. Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms:

2.1. Definitions.

2.1.1. Contract Administrator. The official Government representative delegated authority by the Contracting Officer to administer a contract. This individual is normally a member of the appropriate Contracting/Procurement career field and advises on all technical contractual matters.

2.1.2. Contract Manager. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Contract Manager listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.3. Contractor. A supplier or vendor awarded a contract to provide specific supplies or services to the government. The term used in this contract refers to the prime.

2.1.4. Contracting Officer. A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.5. Contracting Officer's Representative (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.6. Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.7. Deliverable. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.8. Government-Furnished Property (GFP) Or Government Property (GP). Property in the possession of, or directly acquired by, the Government and subsequently made available to the Contractor.

2.1.9. Physical Security. Actions that prevent the loss or damage of Government property.

2.1.10. Quality Assurance. The government procedures to verify that services being performed by the Contractor are acceptable in accordance with established standards and requirements of this contract.

2.1.11. Quality Assurance Specialist. An official Government representative concerned with matters pertaining to the contract administration process and quality assurance/quality control. Acts as technical advisor to the Contracting Officer in these areas.

2.1.12. Quality Assurance Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.13. Quality Control. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.14. Subcontractor. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.15. Work Day. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.16. Work Week. Monday through Friday, except for Federal holidays unless specified otherwise.

2.2. Acronyms.

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. Government Furnished Items and Services:

3.1. The Government will provide, without cost, the floor space for mail meter machine.

3.2. There will be no Government Furnished Property (GFP), Government Furnished Equipment (GFE), or Government Furnished Facilities (GFF) provided under this contract.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Items and Responsibilities:

4.1. General: The Contractor shall furnish all supplies, equipment, and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2. Maintenance and Repairs: The contractor shall provide unlimited full maintenance calls, service and repairs on all equipment. Contractor shall provide unlimited onsite service for equipment, travel time, parts, labor, cleaning. The contractor shall complete within 24 hours of notification and provide the Government point-of-contact with documentation within 10 working days after work is completed.

4.3. Materials: The Contractor shall furnish all personnel, equipment, supplies, transportation, tools, materials, supervision, and other items and non-personal services necessary to provide, install, and maintain Mail Meter Machine in the Fort McCoy Official Mail Distribution Center for metering of official mail to meet the requirements under this PWS.

4.4. Equipment: The Contractor shall provide all equipment to maintain Mail Meter Machine in the Fort McCoy Official Mail Distribution Center for metering of official mail to meet the requirements under this PWS.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. General: The Contractor shall furnish mail meter machine, install, and all supplies, equipment, and services required to perform work under this contract that are not listed under Section 3 of this PWS.

5.2. Maintenance and Repairs: The contractor shall provide unlimited full maintenance calls, service and repairs on all equipment. Unlimited onsite service for equipment, travel time, parts, labor, cleaning. The contractor shall complete within 24 hours of notification and provide the Government point-of-contact with documentation within 10 working days after work is completed.

5.3. Materials: The Contractor shall furnish all personnel, equipment, supplies, transportation, tools, materials, supervision, and other items and non-personal services necessary to provide, install, and maintain Mail Meter Machine in the Fort McCoy Official Mail Distribution Center for metering of official mail to meet the requirements under this PWS.

5.4. Equipment: The Contractor shall provide Mail Meter Machine and all equipment to maintain Mail Meter Machine in the Fort McCoy Official Mail Distribution Center for metering of official mail to meet the requirements under this PWS.

5.5. Reports: The Contractor shall provide monthly utilization report to the COR via email and uploaded into WAWF, iRAPT monthly with invoice.

5.6. Contract Requirements:

1. Lease must include full maintenance service on all equipment and rate change protection.

2. Unlimited onsite service for equipment, travel time, parts, labor, cleaning, scheduling and unlimited maintenance calls and service throughout the lease.

3. 24 hour response time for maintenance

4. Meter rental included in lease

5. Tracking system included in the lease

6. Contractor is responsible for the delivery and installation of all equipment as well as the removal of any associated debris or packing material

7. The contractor shall deliver equipment and perform installations during regular business hours: Monday through Friday 0700-1500. The contractor shall notify the Contracting Officer’s Representative at least 48 hours prior to delivery.

8. Upon delivery and installation of equipment, the contractor shall coordinate with the COR and provide operational training for the Fort McCoy Official Mail personnel until the personnel are able to operate the equipment independently.

9. The contractor shall provide a telephone number for technical support for use by the Fort McCoy Official Mail personnel to obtain assistance regarding problem solving and/or the operation of the mail meter and the on-line tracking system and any other equipment that is being leased.

10. The contractor shall provide instruction/manuals for each piece of equipment that the Fort McCoy Official Mail room leases

11. Replace parts within 48 hours unless otherwise specified

PART 6

APPLICABLE PUBLICATIONS

6. Applicable Publications: RESERVED

PART 7

TECHNICAL EXHIBITS AND ATTACHMENTS

7. Technical Exhibits and Attachments: The following documents are a part of the contract award and will be uploaded as separate attachments:

7.1 Attachment 1 – AT OPSEC 3 Pages

7.2 Attachment 2 – Mail Meter Requirements Specifications

7.3 Attachment 3 – SUS Trifold

Deliverables

Clause 52.228-5

PERFORMANC REQUIREMENT SUMMARY (PRS)

1. GENERAL. The Performance Requirements Summaries (PRS) in this section will be used to measure performance of PWS requirements for the purposes of determining the continuation of service under this contract. The rights of the Government and remedies described in this section are in addition to all other rights and remedies set forth. The Government reserves its right under the "Inspection of Services" and "Termination for Default" clauses of this contract. The Government has the right to inspect all services called for within the PWS, to the extent practicable at all times and places during the term of the contract. The Contractor shall not be relieved of full performance of the services hereunder and the contract may be terminated for default based upon inadequate performance of services even if a reduction was previously taken for inadequate performance.

2. PRS INSPECTION CHECKLIST. The COR will ensure surveillance is conducted using a PRS Inspection Checklist to inspect the compliance of PWS requirements on a monthly basis for acceptance of service invoices in WAWF iRAPT. The PRS Inspection Checklist is primarily derived from high and moderate risk assessed PWS requirements but can include any PWS requirement within which the requiring activity deems necessary to ensure acceptable contractor performance over this contract. PWS requirements not included in the PRS Inspection Checklist remain subject to separate quality assurance evaluations under the "Inspection of Services" clause of this contract. The absence from the PRS Inspection Checklist of any contract requirement, however, shall not detract from its enforceability or limit the rights or remedies of the government under any provision of this contract.

2.1. PRS INSPECTION CHECKLIST NONCONFORNANCE. All negative findings on the PRS Inspection Checklist will be addressed using the government quality assurance process as referenced in section 1 of the PWS:

- Level I (Minor) Nonconformance. Issued when a negative result are identified on the PRS Inspection. Rework of nonconformance will be required, when possible.

- Level II (Major) Nonconformance. Issued for:

· Cumulative PRS Inspection Checklist percentage results below the Performance Threshold

· Any safety or environmental issues found

· Negative results identified on PRS Inspection checklist and rework is not possible

· Reoccurrence of a negative result on the PRS Inspection checklist and a Level I NCR had previously been issued.

- Level III (Critical) Nonconformance. Issued when reoccurring negative results are identified on the PRS Inspection Checklist and a Level II NCR had previously been issued.

3. PRS TABLE.

3.1. PERFORMANCE OBJECTIVE. The Performance Objective column lists each section of the PWS which may be assessed within the PRS Inspection Checklist.

3.2. PERFORNANCE STANDARD. The Performance Standard column states the required standard that will be used to measure performance for each section of the PWS.

3.3. PERFORMANCE THRESHOLD. The Performance Threshold column states the acceptable monthly cumulative compliance rate percentage resulting from COR surveillance as indicated in the PRS Inspection Checklist. Falling below the Performance Threshold percentage indicates to the government that the contractor’s quality control over the PWS requirements is failing.

3.4. PERFORMANCE NONCOMPLIANCE. The performance noncompliance column states the consequence of the contractor failing to meet the compliance rates indicated in the Performance Threshold column, and the consequence of any negative results identified within PRS Inspection checklist. The PRS Inspection Checklist surveillance results will be recorded monthly and can be used in CPARS evaluations. The government will require rework for negative results, when possible. If rework cannot be completed to remedy negative findings, or if reworked results are still not completed to the PWS standard, an equitable price reduction to reflect the value of serves actually performed and/or adequate consideration to make the government whole can be assessed by the Contracting Officer and the determined monetary value will deducted from the monthly invoice.

3.5. METHOD OF SURVEILLANCE. The Method of Surveillance column lists the method(s) the government will use to inspect the Contractor‘s performance. One or all of the methods listed may be used to perform inspections throughout any given month of active performance under this contract.

3.1 Performance Objective 3.2 Performance Standard 3.3 Performance Threshold 3.4 Performance Noncompliance 3.5 Method of Surveillance

PWS Para 5.1 General

PWS Para 5.2 Maintenance

100% Surveillance

PWS Para 5.3 Materials

100% Surveillance

100% Surveillance

100% Surveillance

C…