PERFORMANCE_WORK_STATEMENT_Industrial_Control_Maintenance_Systems.pdf

PERFORMANCE WORK STATEMENT (PWS)

Industrial Control System Maintenance (ICSM)

Joint Base Lewis-McChord, Washington Waste Water Treatment Plant, Water Treatment Plant, Water Wells, Reservoirs, and Lift Stations

TABLE OF CONTENTS

Subject Page

1. Part 1: General Information 2

2. Part 2: Definitions, Acronyms, and Abbreviations 9

3. Part 3: Government Furnished Property, Items and Services 12

4. Part 4: Contractor Furnished Items, Property, Services and Responsibilities 12

5. Part 5: Specific Tasks 13

6. Part 6: Applicable Publications 17

7. Part 7: Appendix Listing 17

PART 1

GENERAL INFORMATION.

1.1 General: This is a non-personal services contract to provide Industrial Control System Maintenance (ICSM) on equipment and software installed in a new Waste Water Treatment Plant and a new upgraded Water Treatment Plant. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.2. Background: JBLM Lewis has had a central analog-networked system in place since the commissioning of the water plant in the early 1990s. Other points have been built, but they networked via phone lines that have not been updated since the initial system. JBLM is currently upgrading the Water Treatment Plant (WTP) from an old analog system into new WONDERWARE-SCADA (Supervisory Control and Data Acquisition), same concept applied in the Waste Water Treatment Plant (WWTP) under construction.

SCADA is a more modern open network (Ethernet protocols) used for remote monitoring and control that operates with coded signals over communication channels, using typically one communication channel per remote station that allow technicians accurately monitor and control equipment without physically be present.

Contractors submitting proposals on the maintenance work may expect to see reservoir and well systems eliminated and others added/or converted to modern networking systems by means of other projects during the term of this contract. Industrial Control System Maintenance (ICSM) at JBLM operates under the ANSI/ISO 14001 Environmental Management System. Contractor service delivery must conform to environmental law and JBLM regulations for JBLM to remain in compliance with ANSI/ISO 14001.

1.3. Location of work: The Solo Point New Waste Water Treatment Plant (WWTP), the Water Treatment Plant (WTP) Water Wells and Reservoirs located at JBLM–Lewis Main and North. Additionally, water wells and lift stations are located at JBLM- McChord Field. The Government will provide a general site map after award of contract. JBLM is a United States joint base located in Pierce and Thurston counties, Washington. The following building numbers are associated with the location sites:

- The WTP (Bldg. 7972) and the incoming WWTP (Bldg. 7530), located on JBLM Lewis North equipped with SCADA system and Bldg. 304 on McChord.

- Remote wells located on JBLM (Lewis-Main & Lewis-North Bldg. 6239, 7980, 7977, 6994, 3667, 4178, 7976, and 3503), (JBLM-McChord Field Bldg. 190, 568, 711, 846, 847, 512, and 781). This will remain at approximately 15 wells in total.

- Remote reservoirs located on JBLM (Lewis-Main & Lewis-North, Bldg. 5492, 5493, 6249, 6271, 2893, 7203, 7204, 3520, and 3521), (McChord Field Bldg. J82042, J82043). This will remain at approximately 11 reservoirs in total.

- Sewage lift stations- located at McChord Field, Bldg. 82025, B/732, H-1 station 17, 82028, 1178, 82029, 1180, and 1172. This will remain at approximately 8 stations in total.

Note: At the present time the wells located at McChord Field Bldg. 512, 568, and 846 and reservoir 82043 have ICSM communications, they use ASIC/2-8540 Configurable Controller and Orenco control panels.

1.4. Hours of operation: The Contractor shall perform all services during normal duty hours 7:00 A.M. to 4:30 P.M., Mondays through Fridays, excluding federal holidays, unless otherwise required in the contract or approved by the Contracting Officer Representative (COR). Any repairs outside of the required scheduled maintenance shall receive prior approval with a cost list of the labor hours and parts needed before proceeding with the work.

1.5. Description of services. The contractor shall plan, program, administer, manage, and execute the work necessary to provide the specified services. JBLM relies on ICSM as a tool for monitor an automated communications process by which measurements are made and other data collected at remote or inaccessible points and transmitted to receiving equipment for monitoring.

-The ICSM information system operates under a SCADA platform that requires updates, maintenance and troubleshooting of the Wonderware Archestra System, the Historian and the Intouch software, according the software designer recommendations.

-Also but not limited to monitor system processes, examine log files, correct OS errors, correct SCADA-generated errors, backup critical data, verify routine fail-over, verify that the backup system switches correctly before any unanticipated system crash.

-Additionally shall verify data shadowing is working correctly between primary and backup systems, verify that the backup databases are consistent with the primary databases, locate bottlenecks in productivity and alert personnel to trouble spots, and identify bugs.

-The ICSM system analyses data acquired from sensors placed throughout the entire new Waste Water Treatment Plant stations, WWTP and Water Wells and Reservoirs.

-The following systems are part of the WWTP: Instrumentation and Control, Non-Potable Water System, Fire Protection, Plant Water Pump station, Influent Pump Station, Headworks, Grit removal, Plant Drain Station, Primary Treatment, Secondary Treatment, Tertiary Treatment, Chemical Storage, Compress Air System, UV Disinfection, Solid Treatment, Stormwater Control, Generator, Electrical and Control Equipment, Building Mechanical and Plumbing, and the Main SCADA Alarm. The entire WWTP system contains more than 2,412 SCADA tags that send and receive data for the ICSM monitoring system.

-The WTP, Water Wells and Reservoirs located at JBLM–Lewis Main and North have an expansion capacity of 7,500 I/O SCADA tags as well.

-The contractor shall provide, labor, tools, equipment, and materials to perform all work in accordance with these specifications to provide Industrial Control System Maintenance for Joint Base Lewis-McChord (JBLM) Waste Water Treatment Plant (WWTP), Water Treatment Plant (WTP) water wells, potable water systems, reservoirs and lift station systems located on JBLM- Main, JBLM- North and JBLM-McChord Field; a bi-annual training is required to provide knowledge refreshment to key personnel, to keep facility personnel readiness up to their highest potential and familiar with any changes and/or procedures involving the ICSM system. (Included but not limited to familiarization with the equipment, how new patches contribute to improve the software, any modifications, troubleshooting, short-cuts, reports, retrieving information, system back up, and any recommended training by the plant manager). A class participation roster will be provided to the COR upon completion of each training session..

1.5.1 Services are to be periodic (monthly) and on an unscheduled service call basis.

1.6. Technician qualifications. Contractor personnel shall be certified with the applicable Wonderware software programs and in compliance with national and state regulations and codes associated with this requirement. The contractor shall utilize personnel with a minimum of 5 years of experience in the above listed description (paragraph. 1.5) and provide a written list of the key personnel who will be working this requirement and include copies of the certifications and licenses to the COR prior to contract period of performance begins. The contractor shall provide an updated personnel list of any new changes to personnel prior to start of work to include qualification documentation.

1.6.1. All contractor work shall be performed by licensed and bonded technicians with the State of Washington Revised Code of Washington (RCW) 19.28, “Limited Energy” category license along with all applicable licensing (http://apps.leg.wa.gov/rcw/default.aspx?cite=19.28),(http://www.lni.wa.gov/TradesLicensing/Electrical/LicenseExa mEd/LicenseCert/default.asp). The contractor shall be in compliance with the codes set forth in the National Fire Protection Association (NFPA) code 70, the National Electrical Code (NEC) requirements and applicable state regulations http://www.nfpa.org/aboutthecodes/AboutTheCodes.asp?DocNum=70 . The “Limited Energy” category http://apps.leg.wa.gov/rcw/default.aspx?cite=19.28),(http://www.lni.wa.gov/TradesLicensing/Electrical/LicenseExamEd/LicenseCert/default.asp http://apps.leg.wa.gov/rcw/default.aspx?cite=19.28),(http://www.lni.wa.gov/TradesLicensing/Electrical/LicenseExamEd/LicenseCert/default.asp http://www.nfpa.org/aboutthecodes/AboutTheCodes.asp?DocNum=70 license shall be required and certificated copies submitted electronically to the COR before contract period of performance begins.

1.6.1.1 Special qualifications: Personnel performing inspection, maintenance and repair must be qualified to work on existing systems. The contractor shall be certified to maintain, update and upgrade the Wonderware software programs on existing Human Machine Interfaces (HMI) computers as stated in paragraph 1.7. The current Wonderware software now being used is: Part No. 107001R, 1 Invensys Customer First Standard, Level Agreement Service Package #105072 EXP 6/22/13. Covers the following licenses: Dev Studio SN: 699746, InTouch Runtime 3K Tag with I/O TSE, v10.1 SN: 869271. WWTP Upgrade of Development Studio Unlimited, SN: 699746, to current version.2, WTP Part No. 1211052T 1 UPG, InTouch 2012 Runtime 3K Tag without I/O TSE, Upgrade of InTouch Runtime 3000 Tag with I/O on 7/18/2012.

-The Precision Computer Systems (PCS) uses a Wonderware Archestra System platform. The Archestra Server/Client software functions operate on redundant servers in a high availability Virtual Machine (VM) cluster (VMWare ESXi 5.5, vSphere Standard v5.x). Virtual machines serve the Galaxy Repository, Application Server No.

1, Application Server No. 2, Vcenter Server, and Microsoft Active Directory Domain Server.

-The PCS Wonderware Historian software runs on a non-redundant server class computer with a dedicated RAID 10 Array storage system.

The PCS Host Server software is Wonderware Intouch HMI, Win911 Enterprise Edition, and Rockwell Automation Studio 5000. Table 2-51 through Table 2-55 contain a summary of the PCS hardware.

The contractor shall have the following certifications: Rockwell Solution Partner – Water, Wonderware System.

1.6.2. Certification: The contractor shall certify that it has checked references, verified background, and training and is satisfied on the validity of qualifications and abilities of all proposed team members/employees to perform the work in a competent manner. Furthermore, the contractor assumes responsibility for all personnel meeting qualification requirements.

1.6.3. Failure to Provide Qualified Personnel: Repeated failure or excessive delay by the contractor to provide qualified personnel to meet the stated requirements, which are acceptable to the Government, may be deemed sufficient reason by the Contracting Officer to terminate work under this contract in whole or in part.

1.7. Quality Control and Quality Assurance: The policy of the Government for Contractor Quality Control and Government Quality Assurance and applicable definitions are provided in the Federal Acquisition Regulations in Part 46. http://farsite.hill.af.mil/reghtml/regs/far2afmcfars/fardfars/far/46.htm

1.7.1. Quality Control: The Contractor is required to control the quality of service delivery and offer to the Government for acceptance only services which conform to contract requirements. Perfect performance is not required for the control of quality to be satisfactory; however, specific service delivery must be in substantial compliance with contract requirements and be suitable for the intended purpose of the contract. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services in the Quality Control Plan (QCP) (which is part of the service delivery plan see section 5.10). The overall control of quality must meet the specified performance thresholds for each required service.

1.7.2. Quality Assurance: Government surveillance of contractor performance is not limited to the Performance Objectives as outlined in this PWS. The Government reserves the right to conduct compliance surveillance of any contractual requirement of this acquisition.

1.7.2.1 Performance Evaluation Meeting. Performance evaluation meetings may be required when requested by the Government or contractor.

1.7.2.1.1. Government Remedies. The contracting officer (KO) will follow FAR 52.212-4, Contract Terms and Conditions-Commercial Items (JAN 2017), for contractor's failure to perform satisfactory services or failure to correct non-conforming services.

1.8. Security requirements:

http://farsite.hill.af.mil/reghtml/regs/far2afmcfars/fardfars/far/46.htm

1.8.1 The Contractor shall comply with JBLM, Washington, and security regulations: FL Regulation 210-1, JBLM Post Regulations, chapter 7, section XVII; FL Regulation 210-9, Access to and Conduct upon JBLM Military Reservation; and FL Reg. 380-2, I Corps Security Badge/Pass Procedures. Contractor employees will be required to obtain and display identification badges. Anticipate delays in getting commercial vehicles on post and allow time for commercial vehicles to reach their destination by driving designated routes at posted speed limits through JBLM.

Procedures for commercial vehicle access to JBLM are subject to change without prior notice. Government-furnished Identification Badges. Security clearances are not required for this requirement.

1.8.1.1. Contractor must be able to response within 24 hours in case an emergency call and solve the problem within 48 hours of the arrival.

1.8.2. Identification Requirements: JBLM Acceptable Identity Verification Documents for Presentation with Washington License or ID card (As of 1 April 2016).

• DoD CAC.

• DoD Uniformed Services Identification and Privileges Cards.

• U.S. Passport or U.S. Passport Card.

• VA Issued Health Card

• Permanent resident card or Alien Registration Receipt Card (INS Form I-551).

• Foreign passport with a temporary I-551 stamp or temporary I-551 printed notation on a machine readable immigrant visa.

• Foreign passport with a current arrival-departure record or foreign passport with INS Form I-94/I-94A bearing the same names as the passport and containing an endorsement of the alien’s nonimmigrant status, if that status authorizes the alien to work for an employer.

• Employment authorization document that contains a photograph (INS Form I-776).

• US Refugee Travel Document I-327 and I-571 issued by DHS and containing a photograph

• Employee Identification Card issued by a federal, state or local government agency provided it contains a photograph and biometric information such as: Name, DOB, Gender, Height, Eye Color and/or Address.

• U.S. Coast Guard Merchant Mariner Card

• Transportation Worker ID Card (TWIC) issued by DHS

• Native American tribal document.

• U.S. Government issued, authenticated Federal PIV credentials.

• US Military or Draft Record containing name and DOB.

Note: On 1 May 2016, JBLM began enforcing the provision of the Real ID Act of 2005. Under provisions of this act, a standard driver’s license or ID card issued by any of the following states is not accepted for unescorted access to JBLM: Illinois, Minnesota, Missouri and Washington. Persons requesting unescorted access to JBLM and who present a standard license or ID from one of those states will be required to present additional documentation to verify their identity prior to being allowed access to JBLM. US Military or Draft Record containing name and DOB.

A full list can be found http://www.lewis-mcchord.army.mil/ under Access to JBLM. The Washington State enhanced driver license is acceptable.

1.8.2.1 Identification of Contractor Employees:

1.8.2.2 All contract personnel attending meetings, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials.

1.8.2.3 Display of Identification Badges. Each contractor employee shall wear a contractor-furnished identification badge while performing work under the contract. All contractor-furnished, Government-furnished, and Fast Access identification badges shall be worn prominently on the upper front of the outer garment unless precluded by Occupational Safety & Health Administration (OSHA) regulation(s). Contractor-furnished identification badges shall not be used for access to any Government installation.

1.8.2.4 Utilizing Electronic Mail (e-mail) and other written correspondence. When prime contractor or subcontractor personnel send e-mail messages or other written correspondence as a part of contract performance (or otherwise relating to contract matters), each sender shall include his/her name (both first and last names), his/her email or mailing address and the word “Contractor.” This applies whether the contractor uses a Government or private e-mail or mail system.

1.8.2.5 Contractor Personnel Conduct. Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure that personnel present a professional appearance. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor is responsible for ensuring that any contractor employees providing services under this contract conduct themselves and perform services in a professional, safe, and responsible manner.

1.8.2.6 The Contractor shall remove from the job site any employee for reasons of misconduct or security. In accordance with DOD Directive 5500.07-R, “Joint Ethics Regulation”, Contractor employees must avoid improperly influenced in the execution of their duties under the contract. Particular attention should be paid to acceptance of gifts/ gratuities, and on non-disclosure of sensitive or classified information. The Contractor shall ensure employee conduct complies with 41 U.S.C sections 2101-2107, relative to release of acquisition related information or actions or discussions which may prejudice future competitions. The Contractor shall ensure no contractor employees conduct political related activities or events on the US Army Facilities.

1.8.3. Antiterrorism On-line Training. . The contractor and all associated subcontractor employees shall comply with applicable installation, facility, and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to the Provost Marshal Office, Director of Emergency Services or Security Office to meet installation access requirements. The contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA, and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete Antiterrorism Level 1 Awareness Training and submit certificates of completion for each affected contractor employee and subcontractor employee to the COR No Later Than (NLT) twenty (20) calendar days after initial contract award. The approximate training time is one (1) - two (2) hours to completion. All new employees are required to complete this training and provide certificates to the COR prior to start of work. Level 1 Awareness Training is available at the following website:

http://jko.jten.mil/courses/atl1/launch.html

1.8.4. iWATCH Training. The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity Anti-terrorism Officer (ATO)). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. The training time is approximately 1 hour. This training shall be completed by contract employees and certification sent to the COR within 20 calendar days of contract award.

All new employees are required to complete this training and provide certifications to the COR prior to start of work. Training can be done at https://www.bliss.army.mil/iWATCH/

1.8.5. Operations Security (OPSEC) On-line Training. All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete four (4) OPSEC classes: OPSEC 1301 Fundamentals; OPSEC Awareness for Military Members, DOD Employees, and Contractors; Social Media and Operations Security Training; and Social Networking. These shall be completed and certificates submitted within twenty (20) calendar days after contract award date to the COR for each affected contractor employee and subcontractor employee. These courses are available online at the following websites:

http://www.lewis-mcchord.army.mil/des/OPSEC%20Training/index.htm OPSEC 1301 OPSEC Fundamentals (approximate 4 Hours) http://cdsetrain.dtic.mil/opsec/index.htm OPSEC Awareness for Military Members, DOD Employees, and Contractors (approximate 45 minutes) HTTPS://IA.SIGNAL.ARMY.MIL/SMS.ASP (Social Media and Operations Security Training) http://iase.disa.mil/eta/sns_v1/sn/launchPage.htm (Social Networking) (approximate 1 hour) http://jko.jten.mil/courses/atl1/launch.html https://www.bliss.army.mil/iWATCH/ http://www.lewis-mcchord.army.mil/des/OPSEC%20Training/index.htm http://www.lewis-mcchord.army.mil/des/OPSEC%20Training/index.htm http://cdsetrain.dtic.mil/opsec/index.htm https://ia.signal.army.mil/SMS.ASP http://iase.disa.mil/eta/sns_v1/sn/launchPage.htm

1.8.6. Contractor Employees Who Require Access to Government Information Systems. All contractor employees with access to a government info system must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services, and must successfully complete the DOD Information Assurance Awareness prior to access to the IS and then annually thereafter.

1.8.6.1. For Information assurance (IA)/information technology (IT) training. All contractor employees and associated sub-contractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter. All contractor employees working IA/IT functions must comply with DoD and Army training requirements in Department of Defense Directives (DoDD) 8570.01, DoD 8570.01-M and AR 25-2 within six months of employment.

1.9. Interfaces:

1.9.1 Interface with government operations: The Contractor shall not unduly interfere with regularly scheduled Government operational activities in the performance of contract requirements. In the event a Government supervisor so requests, temporarily cease work in the area and report the instructions, to include name of the Government person involved, to the COR immediately by the most expedient means.

1.9.2. Disputes with customers or other government contractors: The Contractor shall verbally notify the COR of unresolved disputes in receiving support from or providing support to customers or other Contractors within two hours from the time the dispute occurs and follow-up in writing within two (2) work days.

1.9.3. Utility outages: Utility outages (water, power, and the like) shall be scheduled “three (3) work days" in advance of the outage. Schedule outages with Public Works (PW) Services Branch, PW Maintenance and Repair Division, and JBLM Fire Department. Upon approval the Contractor shall notify occupants and other affected parties “48 HOURS” prior to the scheduled outage.

1.9.4. Digging permit: The Contractor shall obtain a digging permit for all work which involves excavation including minor digging such as postholes. Digging permits are available through PW, Building 2012. Contact all offices on the digging permit and coordinate activities as necessary.

1.9.5. Safety requirements and reports: The Contractor shall perform work in a safe manner and comply with OSHA and EM 385-1-1, Safety and Health Requirements, Department of the Army, Corps of Engineers, 2003 or the latest version. EM 385-1-1 is available at http://140.194.76.129/publications/.

1.9.6. Accident and damage reports: The Contractor shall provide a verbal report to the COR as soon as possible but not later than four hours of each occurrence of damage to Government property or an accident resulting in death, injury, occupational disease, or adverse environmental impact. Provide a completed copy of required Accident Investigation Reports to the COR within five calendar days of each occurrence. The Contractor shall comply with OSHA and EM385-1-1, Section 1, for record keeping and reporting of all accidents.

1.9.7. Accident and damage report forms: Where specific OSHA or EM 385-1-1 forms are not required, use forms of the Contractor's own design.

1.10. Variation in workload: Variations in the total workload will not be a factor.

1.11. Environmental requirements: PW is responsible for day to day management of the JBLM environmental program. The PW Environmental Management System (EMS) outlines procedures and provides guidance that addresses the operation, maintenance, support, and repair of facilities and infrastructure at JBLM. The PW EMS conforms to the criteria defined in the international standard, ISO 14001:2004 Environmental Management Systems Requirements with guidance for use.

1.11.1. The Contractor shall be familiar with PW’s environmental policy and shall ensure that this information is considered and incorporated into this project. The policy can be found at www.lewis.army.mil/publicworks, click on Environmental, and then click on PW Environmental Policy. Additional information on the PW EMS can be obtained by contacting the PW EMS representative.

http://140.194.76.129/publications/ http://www.lewis.army.mil/publicworks

1.11.2. In addition to all applicable Federal, State local and local regulations, the following specific guidance is provided: 32 CFR Part 651, Environmental Analysis of Army Actions and FL Regulation 200-1, Environmental Protection and Enhancement, and the current JBLM Design Standards. Best Management Practices where applicable shall be identified and implemented to offset adverse environmental impacts.

1.12. Management of Hazardous Material and Hazardous Waste: The Contractor shall comply with hazardous material and hazardous waste requirements found in JBLM Regulation 200-1. Critical regulation requirements include, but are not limited to: Disposal of hazardous waste material.

1.13. Transition of Contractor Operations. Commence service delivery as required by the contract as of the first day of the contract period. On the initial day of performance, provide a work force that is fully qualified and capable of performing work required under the contract.

1.14. Phase-In. The contractor’s phase-in procedures shall not disrupt or adversely impact the day-to-day conduct of Government business. There will not be a phase-in period between award and the performance start date

1.15 Phase-Out. During the 30 working day period immediately prior to termination or completion of the contract, permit the successor organization to observe contractor personnel in performance of contract requirements.

1.16. Land Resource. A lay-down area will be provided at no charge, upon request by the contractor for use in performing this contract, subject to the normal Directorate of Public Works permitting process. (a) The contractor shall preserve and protect all structures, equipment, and vegetation (such as trees, shrubs, and grass) on or adjacent to the lay-down area, which are not to be removed.

The contractor shall avoid damaging vegetation that will remain in place. If any limbs or branches of trees are broken during contract performance, or by the careless operation of equipment, or by workmen, the contractor shall trim those limbs or branches with a clean cut and paint the cut with a tree-pruning compound as directed by the COR. (b) The contractor shall protect from damage all existing improvements and utilities (1) at or near the lay-down area, and (2) on adjacent property of a third party, the locations of which are made known to or should be known by the contractor.

The contractor shall repair any damage to those facilities, including those that are the property of a third party, resulting from failure to comply with the requirements of this contract or failure to exercise reasonable care in utilizing the lay-down area. If the contractor fails or refuses to repair the damage promptly, the Contracting Officer may have the necessary work performed and charge the cost to the contractor.

1.17. Operations and Storage Areas. (a) The contractor shall confine all operations (including storage of materials) on Government premises to areas authorized or approved by the COR. The contractor shall hold and save the Government, its officers and agents, free and harmless from liability of any nature occasioned by the contractor's performance (b) Temporary buildings (e.g., storage sheds, shops, offices) and utilities may be erected by the Contractor only with the approval of the COR and shall be built with labor and materials furnished by the contractor without expense to the Government.

The temporary buildings and utilities shall remain the property of the contractor and shall be removed by the contractor at its expense upon completion of the work. Facilities shall meet all fire code requirements and provide adequate ventilation, containment, and protection from the elements.

Provide warning signs, limit access to the facility, and lock it when it is unattended. The contractor shall pay for the hook up and use of all utilities at the lay-down area. Do not use the lay-down area provided by the Government for any purpose other than in the performance of this contract. No materials shall be stored in vehicles overnight or for any length of time. (c) When materials are transported in prosecuting the work, vehicles shall not be loaded beyond the loading capacity recommended by the manufacturer of the vehicle or prescribed by any Federal, State, or local law or regulation.

1.18 Type of Contract. This is a fixed priced requirements type contract

1.19 Working Conditions. Work is conducted in an industrial setting at the WWTP facility. JBLM operates under the ANSI/ISO 14001 Environmental Management System. The contractor’s service delivery must conform to related laws, rules and regulations, including JBLM requirements, to remain in compliance with ANSI/ISO 14001.

1.20 Government Remedies. The contracting officer (KO) will follow FAR 52.212-4, Contract Terms and Conditions-Commercial Items (Feb 2012), for contractor's failure to perform satisfactory services or failure to correct non-conforming services

PART 2

DEFINITIONS, ACRONYMS, AND ABBREVIATIONS

2.1 Definitions:

2.1.1 Cannibalize. Remove parts from Government property for use or for installation on other Government property.

2.1.2 Contractor. A supplier or vendor awarded a contract to provide specific supplies or service to the government.

The term used in this contract refers to the prime.

2.1.3 Contractor Acquired Property. Property acquired, fabricated, or otherwise provided by the contractor for performing a contract and to which the Government has title.

2.1.4 Contracting Officer (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.5 Contracting Officer’s Representative (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.6 Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.7 Deliverable. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.8 Equipment A tangible item that is functionally complete for its intended purpose, durable, nonexpendable, and needed for the performance of a contract. Equipment is not intended for sale, and does not ordinarily lose its identity or become a component part of another article when put into use. Equipment does not include material, real property, special test equipment or special tooling.

2.1.9 Government Furnished Property. Property in the possession of, or directly acquired by, the Government and subsequently furnished to the contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes contractor-acquired property if the contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract.

2.1.10 Government Property. All property owned or leased by the Government. Government property includes both Government-furnished property and contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

2.1.11. Key Personnel. See section 1.6 for key personnel information. The prime contractor is responsible for performance of all subcontractors.

2.1.12 Loss of Government Property. Unintended, unforeseen or accidental loss, damage, or destruction of Government property that reduces the Government’s expected economic benefits of the property. Loss of

Government property does not include occurrences such as purposeful destructive testing, obsolescence, normal wear and tear, or manufacturing defects. Loss of Government property includes, but is not limited to:—

(1) Items that cannot be found after a reasonable search

(2) Theft

(3) Damage resulting in unexpected harm to property requiring repair to restore the item to usable condition; or

(4) Destruction resulting from incidents that render the item useless for its intended purpose or beyond economical repair.

2.1.13 Material. Property that may be consumed or expended during the performance of a contract, component parts of a higher assembly, or items that lose their individual identity through incorporation into an end-item. Material does not include equipment, special tooling, and special test equipment or real property.

2.1.14 Non-Personal Services. The personnel rendering the services are not subject; either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the government and its employees. Non personal service contracts are authorized by the government in accordance with FAR 37.102, under general contracting authority, and do not require specific statutory authorization.

2.1.15. Physical Security. Actions that prevent the loss or damage of Government property.

2.1.16 Property. All tangible property, both real and personal.

2.1.17 Property Administrator. An authorized representative of the KO appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a contractor.

2.1.18 Property Records. Records created and maintained by the contractor in support of its stewardship responsibilities for the management of Government property.

2.1.19 Provide. To furnish, as in Government-furnished property, or to acquire, as in contractor-acquired property.

2.1.20 Quality Assurance. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.21 Quality Assurance Surveillance Plan. An organized document written by the government specifying the surveillance methodology used for surveillance of contractor performance.

2.1.22 Quality Control. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.23 Real Property. See Federal Management Regulation 102-71.20 (41 CFR 102-71.20).

2.1.24 Sensitive Property means property potentially dangerous to the public safety or security if stolen, lost, or misplaced, or that shall be subject to exceptional physical security, protection, control, and accountability. Examples include weapons, ammunition, explosives, controlled substances, radioactive materials, hazardous materials or wastes, or precious metals.

2.1.25 Subcontractor. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.26 Unit Acquisition Cost means—

(1) For Government-furnished property, the dollar value assigned by the Government and identified in the contract; and

(2) For contractor-acquired property, the cost derived from the contractor’s records that reflect consistently applied generally accepted accounting principles.

2.1.27 Wide Area Work Flow (WAWF): A secure web based system for electronic invoicing, receipt, and acceptance. WAWF allows government vendors to submit and track invoices and receipt/acceptance documents over the web and allows government personnel to process those invoices in a real-time, paperless environment.

2.1.28 Work Day. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.29 Work Week. Monday through Friday, unless specified otherwise.

Inspection A critical examination aimed at forming a judgment or evaluation.

Testing A particular process or method for trying or assessing. A definitive procedure that produces a test result.

Maintenance Used to stop something undesirable from happening or to stop something undesirable. Work that includes testing, measurements, adjustments, and parts replacement, performed specifically to prevent faults from occurring;

regardless of its condition at the time. The primary goal of maintenance is to avoid or mitigate the consequences of failure of equipment. Any maintenance activity required to correct a failure that is in the process of occurring.

Repair Restore something broken or damaged to good condition. This activity may consist of restoration or replacement of components. Any repair activity required to correct a failure that has occurred.

Quality Assurance

The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

Quality Assurance

Surveillance Plan

An organized document written by the government specifying the surveillance methodology used for surveillance of the contractor performance.

Quality Control All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Wide Area Work Flow

(WAWF):

A secure web based system for electronic invoicing, receipt, and acceptance.

WAWF allows government vendors to submit and track invoices and receipt/acceptance documents over the web and allows government personnel to process those invoices in a real-time, paperless environment.

2.2 Acronyms that you may be familiar due to constant military use in correspondences and reports.

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CAP Contractor Acquired Property CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-Off-the-Shelf DA Department of the Army DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense

FAR Federal Acquisition Regulation GFP Government-Furnished Property HIPAA Health Insurance Portability and Accountability Act of 1996 KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PA Property Administrator PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit WAWF Wide Area Work Flow

PART 3

GOVERNMENT FURNISHED PROPERTY, ITEMS AND SERVICES

3.1. Facilities: None

3.2. Equipment.: None.

3.3. Materials: None.

3.4. Services: None.

3.5. Utilities: The Government will furnish utilities as currently installed in the Government facilities. The contractor shall not change or modify any utility system or component. The contractor shall not connect any contractor furnished property, equipment or system without prior COR approval.

PART 4

CONTRACTOR FURNISHED ITEMS, PROPERTY, SERVICES AND RESPONSIBILITIES

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Secret Facility Clearance: Not required for this contract.

4.3. Materials: The Contractor shall provide parts and components as necessary to meet the requirements under this PWS. All parts and components, in case of replacement, must be suitable to be use in that particular equipment and meet all the original criteria for its purpose and original design. (As manufactured and/or coming with the equipment)

4.4. Equipment: None required.

PART 5

SPECIFIC TASKS

5.1. Services shall include a scheduled (monthly) maintenance and on an unscheduled service call basis.

5.1.1. Scheduled Monthly Periodic Service . A field maintenance service shall include a one (1) service visit for JBLM-Lewis Main/North and one (1) service visit for JBLM-McChord Field. Maintenance service shall include incidental parts/materials not to exceed $50.00 (per system). Any incidental parts/ materials that exceeds $50.00 is negotiable.

Contractor shall conduct the planned preventative maintenance, calibration, inspection, and updating of system software as required. The preventive maintenance shall include incidental parts and materials with a not to exceed amount of $50.00 needed to complete this performance (per system).

For various associated system components, operations and maintenance manuals are available from the Government as reference material. During the maintenance visit, the contractor shall provide assistance to the water plant supervisor and or available crew with troubleshooting problems associated with any other ICSM equipment.

Furthermore, monthly maintenance may consist of addressing a list of issues compiled by the water plant supervisor or designated crew member, testing, troubleshooting the problems, and resolving the problems. Contractor must provide the facility supervisor with a copy of detailed malfunctions, troubleshooting remedies and findings for the facility maintenance records.

5.1.2 Contractor shall inspect and maintain software at WTP and WWTP (Bldgs. 7972 and 7530) and Bldg. 304 on McChord field facilities. The contractor shall be certified to inspect, maintain, update, and upgrade (submit recommendations if necessary) the remote connection computers and existing Human Machine Interfaces (HMI) with the Wonderware software programs. The existing systems at JBLM consist of an old analog system and an upgraded network system (SCADA).

5.1.3. Contractor shall maintain software and panel operations at the Water Treatment Plant Control Center (WTPCC), the WWTP and at various locations on JBLM to include the McChord Field facilities. Contractor shall maintain existing ICSM system monitoring and controls up to but not including the valves, pumps, motors or other components. The existing systems include Master Control Panel (MCP), a Control Vision Unit (CVU) and a Data Management System (DMS) located at the Water Plant; and Remote Terminal Units (RTU) at the wells and reservoirs. The current ICSM systems utilize Wonderware software packages that monitor/control the component systems.

5.1.4 Unscheduled Maintenance Service calls. Contractor shall provide, as needed, on site unscheduled service calls to JBLM Lewis Main/North and McChord Field. Roughly estimated at eighty (80) hours per year. The contractor shall respond within three (3) working days of notification by COR and the service call shall include an inspection and repair of the system malfunction. See CLIN 0003.

5.1.5. Emergency calls and Repairs. Contractor shall provide, as needed, onsite service calls to JBLM Lewis Main/North and McChord Field. The contractor shall respond within twenty four (24) hours of notification by the COR and the service call shall include an inspection and repair of the system malfunction. See CLIN 0003.

5.1.6. Contractor shall provide original miscellaneous parts, system components, material, and software as required.

The contractor shall invoice the parts and materials on CLIN 0003 for service calls to include repairs and if parts or materials exceed the monthly maintenance threshold of $50.00. This includes the corresponding option year CLINs.

5.2. Monthly Report. The contractor shall provide a consolidated monthly report prior to invoicing and not later than the fifth (5th) working day of the following month. The report shall have a description of all services rendered, total hours worked, a description of work performed and the locations, a list of parts and materials used with all costs included and submit the report/files/documentation in Microsoft Office 2007 or compatible program to the COR. The contractor shall provide any recommendations on software upgrades or changes (when available) that will improve existing software functionality and include it in the monthly report.

5.3. Contractor shall provide all software updates (when available) and scripting IAW the approved service delivery schedule.

5.4. Contractor shall submit a system update(s)/upgrade(s) plan(s) and current systems schematics update(s) within 30 days of the end of each contract year.

5.5. Contractor shall provide a draft operations and maintenance manual addenda for any ICSM and control systems modified by this contract and provide the draft copy for review no later than thirty (30) days after completion of modifications. The contractor shall address all review comments by the Government and provide a final manual no later than thirty (30) days after contractor receives the Governments comments. A finalized copy shall be submitted in an electronic version in MS Office 2007 compatible version format shall be provided to the COR.

5.6. During the course of service, contractor shall recommend software upgrade(s) or changes that will improve existing software functionality (when available) and will include it with the monthly report (see section 5.2).

5.7. The contractor shall provide parts, materials for all repairs and software upgrades within 30 days from prior approval by the Public Works (PW) main water plant supervisor and COR. The contractor shall obtain prior approval via email. Parts shall be of equal or better functionality and quality to models listed. Contractor shall invoice for parts, materials and software on CLIN 0003 and all corresponding option year CLINs.

Prior approval is not needed for the incidental parts/materials within the threshold associated with the monthly maintenance schedule. The contractor shall submit a consolidated monthly service report prior to invoicing and no later than the fifth (5th) calendar day of each month as described in paragraph 5.2, including a list of the parts, materials, and software used for all services performed the prior month. Below is a list of in place system components; however, the list is not all-inclusive.

5.7.1. The Governments definition of materials is those materials that enter directly into the end product, or that are used or consumed directly in connection with the furnishing of the end product or service.

5.7.2. Material/Parts and software shall be billed under the Over and Above CLIN 0003. Reimbursement of materials will be at cost, no profit is allowed under the Over and Above CLIN. Attach the Bill of Materials for items claimed under CLIN 0003 to Wide Area Workflow. The Government is obligated only to the extent of authorized purchases actually made and approved prior to any contract action(s).

5.7.2.1 Material/Parts shall be new, be of equal size and capacity to existing parts, and shall be of equal or better quality than existing parts.