Attachment_G-10_Performance_Requirement_Summary.docx

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Packing and Crating FT Polk LA
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W911RX-19-B-0004
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Attachment G-10 Performance requirement Summary

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Packing and Crating Fort Polk, Louisiana 22 September 2017

PERFORMANCE REQUIREMENTS SUMMARY (PRS): The following Performance Requirements Summary (PRS) indicates the desired outcomes, performance objectives, performance standards, and Acceptable Quality Levels (AQLs). Refer to the Performance Work Statement for the actual descriptions.

Performance Objectives Performance Work Statement Paragraph

Performance Standard

Proper Packing/Loading/ Containerization of Personal Property for Onward Movement
Part 5, Paragraph 5.4, Paragraph 5.7
No more than three percent of total number of shipments are incorrectly packed/loaded/containerized per month.

On-time Pickup/Delivery of Personal Property

Part 5, Paragraph 5.3
No more than five percent per month of the total number of shipments are validated customer complaints for untimely pickup/delivery.
Timely pickup/return, proper preparation of documentation
Part 5, Paragraph 5.2.9, 5.8.1, 5.8.3, 5.8.9
98 percent on-time return of completed, accurate, legible documentation to PPSO per month. 96 percent on-time pickup of documentation from PPSO per month.
Accurate invoicing of charges
Part 5, Paragraph 1.9
98 percent error-free invoice submission rate per month.
Maintain adequate facilities and serviceable equipment
Part 5, Paragraph 5.11, Paragraph 5.7.1
Less than three violations per quarter based on inadequate facilities or unserviceable equipment as outlined in DTR Part IV Appendix E.
Protection and Accountability of Government-Owned Containers (GOCs).
Part 5, Paragraph 5.7.1, 5.7.1.1, 5.7.1.2, 5.7.5
No more than two percent of total number of GOCs improperly protected during this quarter. Less than two failures per month to re-coop GOCs within specified time frame

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