Attachment_8_EGS_General_Progam_Management_Support_TO_1_Feb_2017.docx

Electronic Grants System General Program Management Support Task Order Performance Work Statement Task Order #0001 Period of performance: 24 April 2017 through 23 April 2018

The CDMRP anticipates this level of effort shall be one 1.1 FTE. The Government anticipates 1 FTE to be key personnel and additional non-key personnel as needed.

Key Tasks:

Key Task 4.1.1 Provide Project Management Services – 75%

4.1.1.1 The Contractor shall provide project management and administration services for EGS, overseeing its development, enhancements, operations and technical support activities including the following: Developing requirements, project plans and timelines and allocating Contractor resources to perform needed activities.

4.1.1.2 Supervise and track the Contractor’s team to ensure cost, schedule and performance requirements.

4.1.1.3 Oversee day to day operations and program support activities including notifying users and coordinating as necessary with external entities for server maintenance schedules, operating system changes and upgrades.

4.1.1.4 Document system level issues and provide a quarterly report outlining the steps taken and time to resolution. In addition, provide real time tracking of errors/issues and status of resolution.

4.1.1.5 Coordinate all activities including development processes, quality control, testing, and deployments. Ensure software development quality controls based on industry and Government standards and expectations of the client.

4.1.1.6 Work with Federal Civilian Program Manager (PM) to discuss priorities, requirements, configuration control and risk management plans.

4.1.1.7 Develop system design, process flows and necessary technical architectural documents. Attend regularly-scheduled meetings with the COR or PM, other Contractors and Government organizations as requested by the COR or PM.

4.1.1.8 Document meeting discussions and provide to the COR or PM within 10 business days following the meeting conclusion (deadline extensions must be pre-approved by the COR or PM).

Key Task 4.1.2 Provide Program Support – 25%

4.1.2.1 The Contractor shall provide program support services to each of the active research programs currently managed in EGS, any new programs and user communities as needed to facilitate data and file transfers, exports and imports to meet program milestones and deliverables from other Contractors and organizations.

4.1.2.2 Establish and modify existing program setup as needed to meet evolving requirements.

4.1.2.3 Develop custom and standardized reports as requested to support individual programs, user communities and groups or ad hoc projects.

4.1.2.4 Support data requests from internal stakeholders as well as respond to rapid request from higher levels (i.e. Congress, USAMRMC, Defense Health Agency, DoD, Army, MEDCOM).

4.1.2.5 Coordinate with CDMRP Data Managers for requests, quality control and consolidation as needed.

4.1.2.6 Provide support for exports of EGS data for import into other systems and in response to data requests from external sources.

4.1.2.7 Support activities related to migration of external user groups from other systems into EGS to include analysis of requirements, planning, and migration of data.