OPSCEN_PWS_11JAN2018.pdf
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- Operations Center - Iraq (OPSCEN)
- Solicitation number
- W560MY17R0005
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OPSCEN Performance Work Statement (PWS) for Presolicitation Synopsis
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PERFORMANCE WORK STATEMENT (PWS)
OSC-I OPERATIONS CENTER (OPSCEN) SERVICES
11 January 2018
1.0 Description of Services – The Office of Security Cooperation-Iraq (OSC-I) requires contractor support services for an OSC-I Operations Center (OPSCEN) to provide administrative support to the Human Resources section, administrative support to the Security Assistance section, Financial Management support to the Comptroller section, and operational and technical support to the Operations section. The purpose of these contractor-provided support services for the OPSCEN is to provide the skills necessary to make each of these sections of OSC-I operate and include requirements for staff coordination, record keeping, written and electronic correspondence, events and activities, and facilitating the Mission Update Briefing to the Chief, OSC-I.
2.0 General Work Requirements - The contractor shall provide all planning, mobilization, demobilization, contract oversight, management, and supervision of required personnel necessary to provide the services required in the following paragraphs. It is the Government’s intent to supply all necessary equipment to perform the duties listed under this PWS. However, should additional equipment be needed, it may be acquired by the contractor under the Cost Reimbursable CLIN designated for this purpose after approval from the Government.
2.1 The Contractor shall ensure that all Contractor and Sub-Contractor employees comply with all applicable guidance, instructions, and general orders issued by the Ambassador or his/her representative. This will include any and all regulations, policies, guidance, and instructions to implement physical and personnel security policies, force protection requirements, and safety.
3.0 Location of Services
OPSCEN contract personnel will primarily work on the U.S. Baghdad Embassy Compound (BEC) in Baghdad’s International Zone (IZ), however their duties may take them to other Department of State (DoS) locations in Iraq such as the Baghdad Diplomatic Support Center (BDSC) or the Consulates in Basra or Erbil.
3.1 Period of Performance
The period of performance will be a 12-month base period and four (4) twelve (12) month option periods with an option to extend services up to 6 months.
4.0 OPSCEN System
The OPSCEN contractor will assist the respective OSC-I sections in providing information to assist the Chief, OSC-I in conducting Security Cooperation and Security Assistance activities in Iraq. The contractor shall provide manpower in the OPSCEN capable of supporting the USCENTCOM mission in Iraq, through OSC-I, in coordination with U.S. Embassy-Baghdad, the Government of Iraq, and international partners. The OPSCEN addresses the following functions and are manned at the strengths indicated on the attached staffing matrix for a total of 6 contracted personnel.
OPSCEN Cell OSC-I Section No. Contractor
Personnel Site Lead SJS 1
Movement Coordination 1
Human Resources J1 1
Finance J8 1
Security Assistance SA 2
4.1 OPSCEN Mission
The OPSCEN provides continuous and timely, accurate and actionable information to the Chief, OSC-I. The OPSCEN contractor provides support to OSC-I sections in order to ensure that the Government can provide effective Security Cooperation and Security Assistance to the Government of Iraq.
4.2 OPSCEN Personnel and the COR
OSC-I will provide the Contracting Officer Representative (COR) for the OSC-I OPSCEN contract. Contractor employees shall accept work assignments only from the contractor’s management officials, and may not take direction from Government personnel other than the contracting officer (KO) or contracting officer’s representative (COR) when in accordance with this PWS. Even the KO and COR must coordinate and prioritize work through the contractor’s management and not task the individual contract employees directly. If any other Government personnel attempt to assign work to contractor employees, the contractor will immediately report this to the COR and KO.
The OPSCEN shall be manned by personnel who shall ensure consistency of services and standardized procedures are in place. They shall also serve as the primary points of contact for the Chief, OSC-I to address issues related to the OPSCEN. All OPSCEN personnel shall comply with the regulations and procedures of the DoD, DoS, and OSC-I including but not limited to, access control, Operational Security (OPSEC) measures, and use of communications systems. Relevant OPSCEN personnel must meet the qualifications necessary to qualify for U.S. SECRET Clearance in order to achieve Secret Internet Protocol Router Network (SIPRNET) account access.
5.0 OPSCEN Offices
5.1 Office of Security Cooperation-Iraq Operations Center
The OSC-I OPSCEN shall provide the central means for collecting and disseminating information and tracking and monitoring air and ground movement for the Chief, OSC-I.
The OSC-I OPSCEN shall coordinate mission request disposition between OSC-I sites and shall notify appropriate personnel of final mission approval, denial, or recommended changes. The OSC-I OPSCEN shall provide the OSC-I visibility of all air and ground movements throughout areas of U.S. interest in Iraq through a government provided satellite-based transponder tracking system (i.e., Blue Force Tracker). The OSC-I OPSCEN shall process critical information for OSC-I by disseminating reports (such as route status, weather conditions, and suspicious activity), processing incident reports (such as attacks, accidents, and weapons discharges), and ensuring entry of incident reports into the Combined Information Data Network Exchange (CIDNE), the contents of which (and related reports) are considered government property.
6.0 Deliverables
6.1 All deliverables shall be provided in electronic format unless otherwise instructed by the
Contracting Officer’s Representative. At a minimum, monthly progress reports and required status reports shall be submitted to the COR. The monthly progress reports shall contain accurate, up-to-date accounts of all work completed during the month.
Deliverable Quantity Due Date Daily Morning Update Report, Daily SIGACTS and Casualty Summary, Daily Activity Assessments
Accountability taken as of 0800 and reported daily by 0900
Weekly Activity Assessments 1 Every 7 Days by 0800
Monthly Progress Report 1 15th of each month
Other Reports, briefings, presentations, memorandums, drafts and final
1 As required
6.2 The contractor must actively communicate that the products or services rendered under this contract are provided and/or performed on behalf of OSC-I and/or the U.S.
Government. References to the contractor included in the products or services rendered under this contract must not give the appearance of promotion or advertising, and may only be included as a cursory acknowledgement of the work performed by the contractor in the development and production of said products or services. This does not reduce the requirements of the Organizational Conflict of Interest (OCI) mitigation plan that the contractor’s employees clearly identify themselves as contractor employees. The contractor may not use Government logos and or identifying marks in its internal or external communications that may portray the contractor as an agent of the U.S.
Government or convey an endorsement of the contractor by OSC- I or the U.S.
Government.
7.0 Personnel Qualifications and Descriptions
The OPSCEN contractor shall provide a competent work force possessing the skills, knowledge, training, and certifications required to satisfactorily perform the services and positions required for this contract. The contractor will hire sufficient staffing to provide synthesis of daily and weekly reports into a system that allows easy rollup of information (reports) for viewing from different perspectives and provide data in a presentation format suitable for viewing by a General Officer. Emphasis should be on information that supports current operations, commander’s critical information requirements or areas of special emphasis as determined by the U.S. government POC. The contractor will maintain situational awareness by providing staff to attend such meetings as required to understand how information from advisors weekly reports support and enhance current operations. Employees must be able to maintain running estimates of the situation and the common operational picture, monitor and assess OSC-I activities and movements, prepare required reports and briefings, develop and disseminate orders, manage information, and perform administrative tasks. Documentation establishing and/or showing evidence that employee(s) possess the certifications, qualifications, and background checks required by contract must be presented prior to beginning duties. All personnel shall be fluent in English.
7.1 Basic Computer Skills
All OPSCEN contractor employees must have advanced understanding of and experience with using the Microsoft® Windows operating system and the Microsoft® Office suite of business applications. They must have a basic familiarization with using Microsoft® SharePoint to be able to use the OSC-I home page.
7.2 Clearances
For work under this contract that may be classified, the contractor shall possess and maintain at a minimum of a SECRET facilities clearance at time of contract award. All personnel require a SECRET clearance in order to gain access to buildings and offices necessary to perform the PWS. The contractor shall provide documentation that each of these employees possess this valid clearance prior to employment under this contract.
7.3 Access Badging
OPSCEN contractor personnel shall be able to qualify for necessary badges, such as the DoS US MISSION IRAQ identification badge for access to the buildings and any other badges that become necessary to perform the requirements in the PWS. Those employees will be required to complete associated security paperwork and comply with established policies of the DoD and DoS.
7.4 Personnel Identification
OPSCEN contractor employees shall also have a Common Access Card (CAC), furnished by the Government, to allow CAC log-on to Government computer systems, and to provide certificates for digitally signing and encrypting e-mail. All employees on this contract need to be CAC eligible prior to deployment in accordance with current security regulations. Each U.S. citizen on the contractor’s staff shall make each badge, as applicable, visible on his or her person at all times. Contractor employees shall identify themselves as such in all documents in which the employees are listed as the Point of Contact (POC). Such identification shall include the employee’s name, title, company name and phone number. Contractor employees shall identify themselves as employees of the company in all phone conversations, voice mail, e-mail, and meetings with USG personnel and contractors to ensure they are not mistaken as Government employees.
8.0 OPSCEN Cell Personnel Requirements and Duty Descriptions
8.0.1 Operations Group
The OPSCEN Cells described in paragraphs 8.1 through 8.4 together form the Operations Group. The personnel assigned to this group shall coordinate, communicate, gather and share information, in order to make and assist in making staff products to support the OSC-I mission. This coordination is both within the OPSCEN contractor and with OSC-I, DoS, and potentially the GoI and other contractors. The chief staff product is the recurring Morning Update Brief (MUB) which requires the Operations Group to collect data from several sources, draft slides, update slides, consolidate a briefing, and set up and support the briefing using Adobe Connect on SIPR to link all OSC-I parties into the brief. The contractor shall cross train personnel assigned to the Operations Group of Cells so that minimal functionality continues regardless of leaves or personnel transitions.
8.1 OPSCEN Site Lead-Secretary, Joint Staff (SJS)
The OPSCEN Site Lead directs OPSCEN contract personnel to ensure maximum effectiveness in supporting the OSC-I mission. Responsibilities include office management, personnel management, planning, project management, current operations, and serving as the senior subject matter expert of document management, air and ground movements, and personnel daily reports, to include identities, planning, structures, and contact data; coordination of activities with OSC-I, U.S. Embassy-Baghdad, the GoI, and other staffs as necessary. The OPSCEN Site Lead supports the development of documents and reports pertaining to OPSCEN operations, SOPs, briefings, personnel and reports. The OPSCEN Site Lead shall have enough knowledge of all OPSCEN Cell operations to implement management controls and ensure continuity of operations.
8.1.1 OPSCEN Site Lead Education Requirements
High School diploma or equivalent required, Bachelor’s degree desired.
8.1.2 OPSCEN Site Lead Training Requirements
Must be proficient in all Microsoft Office products including Microsoft SharePoint, CATTS, and Microsoft access. Must complete the annual DoD Information Assurance Training for access to DoD computer systems. Must be familiar with the various operational support systems utilized by the Office of Security Cooperation-Iraq.
8.1.3 OPSCEN Site Lead Experience Requirements
The OPSCEN Site Lead must have demonstrated skills and experience commensurate with those expected of a military officer with 10-15 years of experience conducting complex and detailed planning for large scale military, humanitarian, peacekeeping operations or an equivalent amount of corporate level/private sector/nongovernmental organization management experience.
8.2 Movement Coordination Cell Personnel
The Movement Coordination Cell (MCC) directs a continuous operation cell in support of OSC-I, coordinating air and ground movements throughout the areas of U.S. interest in Iraq. They supervise activities of the cell to ensure they receive and process air and ground movement requests, coordinate movement through the areas of U.S. interest in Iraq, provide the Chief, OSC-I continuous visibility of the air and ground movements, monitor incidents, assist in the provision of OSC-I support, and provide incident and post incident information and reports as required. Movement coordination personnel must be able to gain access of USTRANSCOM's Single Mobility System (SMS) and have a basic understanding of the SMS system to track air, land, and sea movements. Key responsibilities may include planning and project management of movements, force protection assessments, current operations, logistics and serving as the senior subject matter expert of air and ground movements to include identities, planning, structures, TTP’s and contact data; coordination of activities with OSC-I, U.S. Embassy-Baghdad, the GoI, and other staffs as necessary;
8.2.1 Movement Coordination Cell Education Requirements
8.2.2 Movement Coordination Cell Training Requirements
Must be proficient in all Microsoft Office products including Microsoft SharePoint.
Must complete the annual DoD Information Assurance Training for access to DoD computer systems. Must be familiar with the various operational support systems utilized by the Office of Security Cooperation-Iraq.
8.2.3 Movement Coordination Cell Experience Requirements
The MCC Chief must have demonstrated skills and experience expected of a junior officer, warrant officer, or senior Non-Commissioned Officer (NCO) or an equivalent amount of corporate level/private sector management/nongovernmental organization experience. Support services, reports, analyses, and supporting documentation shall be commensurate with work product of a professional with the above experience and background.
8.3 Human Resources Cell Personnel
The Human Resources Cell functions as the administrative and personnel center responsible for preparing, organizing, maintaining, and reviewing personnel records;
data entry and retrieval; processing recommendations; arranging awards ceremonies;
preparing, updating, and coordinating requests for evaluations; leaves of absence;
ordering and maintaining office supplies; maintaining filing systems, coordination of activities with OSC-I, U.S. Embassy-Baghdad, the GoI, and other staffs as necessary;
coordinating travel for deployment, redeployment, and leave; supports the development of documents and reports pertaining to SOPs, briefings and reports. Human Resources Cell personnel will execute management controls and ensure continuity of operations.
8.3.1 Human Resources Education Requirements
Position requires at least a high school diploma. Additionally, contractor must have completed a military personnel school (USA 42A, USAF 3S0X1, USN Personnel Specialist “A” School, USMC PASCOL) or equivalent.
8.3.2 Human Resources Training Requirements
Must be proficient in all Microsoft Office products including Microsoft SharePoint.
Must complete the annual DoD Information Assurance Training for access to DoD computer systems. Must be familiar with the various HR systems utilized by the Office of Security Cooperation-Iraq including but not limited to eJMAPS, WIAS, DCAPES, ULN Tracker, EES, myPERS, AMS, vMPF, RRT, eServices, eForms.
8.3.3 Human Resources Experience Requirements
• Must have at least 24 months specialized experience involving the administering, delivering, maintaining, advising, and adapting basic concepts, principles, and theories of Military Human Resources to the unique organizational, management, and mission requirements of a Joint environment.
• Must have knowledge of and skill in applying, fundamental military human resource management principles and practices; and standardized analytical and evaluative methods and techniques in order to provide technical expertise and guidance as well as management advisory services to resolve factual and procedural issues within the particular area of assignment.
• Must have general knowledge of the organizational structure and requirements of the various services and US Central Command suitable to provide advice to commanders, unit administrators, and military members concerning the area of program specialty.
• Must be able to communicate effectively both orally and in writing, with individuals, supervisors, and management.
• Must have experience which demonstrates the ability to examine reports, forms, and other documents to insure completeness and conformity to policy and procedures.
• Must have experience which demonstrates the basic working knowledge of computers.
• Must have experience demonstrating the ability to apply rules and regulations to personnel actions.
• Must have experience demonstrating the ability to communicate both orally and in writing in a clear and concise manner.
• Must have experience demonstrating application of an extensive body of military human resources rules, procedures, and operations sufficient to process a wide variety of military human resources actions, transactions, and non-standard HR-support work including planning, coordinating, developing and/or resolving support problems in one or more HR specialist areas.
• Must have the ability to answer complex and unusual military HR questions and issues.
8.4 Security Assistance Cell Personnel
Primary responsibility is in the area of document/correspondence management as lead administrator and operator for the Correspondence and Translation Tracking System
(CATTS).
• Serves as CATTS database manager, custodian, and instructor. Solely responsible to enter new foreign military sales documentation/correspondence into CATTS.
• Advises supervisor, Director’s Action Group, appropriate functional team lead and case managers of receipt and input of new foreign military sales documentation/correspondence. Responsible to keep all foreign military sales correspondence letterhead accurate and up-to-date. Responsible to ensure all foreign military sales correspondence is correct, error-free and signed by appropriate leadership. Prepares documents for expedited delivery or special mail handling, supply orders, and purchase requests. Organizes and maintains all administrative files. Maintains all administrative, subject, country, and miscellaneous paper and online files as directed by supervisor. Reviews office procedures and recommends changes to improve the efficiency and effectiveness of office operations. Creates and maintains calendars for the office and schedules appointments, meetings, and other activities.
• Receives visitors and answers, screens, refers, and returns telephone calls.
Provides routine information and assistance as required in support of Security Assistance case development and management. Provides distinguished visitor coordination, support, and protocol.
• Establishes and maintains liaison with counterparts in other Office of Security
Cooperation-Iraq organizational elements to include the Commanders Initiative Group, Directors Action Group, and functional team leaders to exchange information on administrative and office management support matters.
• Provides travel support to principle leadership to include itinerary planning, procurement of lodging and travel reservations, support to file travel vouchers in the Defense Travel System (DTS). Provides support to planning, execution, action items, and reporting on meetings as required; to include agenda preparation, reproduction of meeting materials, note-taking and meeting minutes.
In coordination with embassy Regional Security Officers, coordinates and plans travel of Security Assistance personnel within the International Zone and the Red Zone. All other duties as assigned.
8.4.1 Security Assistance Education Requirements
8.4.2 Security Assistance Cell Training Requirements
Must be proficient in Microsoft Office® suite. Must complete the annual DoD Information Assurance Training for access to DoD computer systems. On-the-job training will be required for CATTS, but must be familiar with Microsoft SharePoint® and Microsoft Access ® as CATTS is built in SharePoint and the archives are in Access.
8.4.3 Security Assistance Cell Experience Requirements
Previous executive administrative support is desired. Previous foreign military sales administrative support is highly desired. Previous experience supporting military and diplomatic mission in Iraq is highly desired.
8.5 Financial Management Personnel:
Contractor shall assist in the preparation of briefing materials/point papers/adhoc reports to assess the financial impact in the formulation of strategic mission guidance plan. They will update budget controls and executive control summary reports as requested and draft spreadsheets, reports, and conduct analysis to ensure short and long-range budget requirements are priced appropriately. Contractor shall prepare and maintain current execution spend plans. They will populate “real time data,” prepare ledgers, report and track ledger data, and maintain and support specified financial management information system. They must be able to collect, monitor and analyze commitment, obligation, and expenditure information from accounting systems or records in support of the Comptroller. They must assist in the preparation and update execution data calls as required by the Comptroller, CENTCOM J8, OSD, and Congress. Additional responsibilities include conducting risk and internal control assessments and seek accomplishments through recommended corrective actions and testing procedures. These control assessments will be used in the development of business process documentation, capturing data, identifying business process control weaknesses, and testing in the preparation of the annual statements and certifications of OSC-I. Finally, they will be responsible for maintaining, reviewing, and processing travel documents for OSC-I personnel.
8.5.1 Financial Management Education Requirements:
Position requires at least a high school diploma. Additionally, contractor must have completed a military financial management school (USA 36B, USAF 6F0X, etc.) or equivalent.
8.5.2 Financial Management Training Requirements
• Must be proficient in all Microsoft Office products. Must complete the annual DoD
Information Assurance Training for access to DoD computer systems.
• Must be familiar with the various FM systems utilized by the Office of Security
Cooperation-Iraq including but not limited to DEAMS, CRIS, FMSuite, and DTS.
8.5.3 Financial Management Experience Requirements
• Must have knowledge of and skill in applying, fundamental military human resource management principles and practices; and standardized analytical and evaluative methods and techniques in order to provide technical expertise and guidance as well as management advisory services to resolve factual and procedural issues within the particular area of assignment.
• Must have general knowledge of the organizational structure and requirements of the various services and US Central Command suitable to provide advice to commanders, unit administrators, and military members concerning the area of program specialty.
• Must be able to communicate effectively both orally and in writing, with individuals, supervisors, and management.
• Must have experience which demonstrates the ability to examine reports, forms, and other documents to insure completeness and conformity to policy and procedures.
• Must have experience which demonstrates the basic working knowledge of computers.
• Must have experience demonstrating the ability to apply rules and regulations to financial actions.
• Must have the ability to answer complex and unusual military finance questions and issues.
8.6 Gaps and Absences
The contractor shall configure its personnel and resources such that no gaps in services occur resulting from leaves of absence and availability of physical resources.
8.7 Personnel Competence
All OPSCEN contract personnel must not have been convicted during the five (5) year period preceding the date of this proposal of any felony or misdemeanor that would negatively impact on the reputation or question the integrity of the contracted services.
Personnel must not have been declared incompetent by reason of mental defect by any court of competent jurisdiction. Personnel must not be suffering from habitual drunkenness or from narcotics addiction or dependence as evidenced by a recognized drug/alcohol testing procedure or possession of unauthorized substances or paraphernalia.
All OPSCEN contract personnel must abide by General Order Number 1 in the same manner as US Government personnel assigned to OSC-I.
8.8 Contractor Personnel Screening
All United States Forces country personnel must undergo due diligence and positive vetting by the OPSCEN contractor. The contractor will ensure that all personnel are vetted and screened in accordance with USM-I/CENTCOM Policies and any other applicable security regulations prior to employment.
8.9 Knowledge of Technical Publications and Regulations
All personnel must be familiar with the relevant international, military, and local regulations which govern their particular specialty functions of contract implementation.
All OPSCEN contractor personnel must be able to work as a team and employ tact and diplomacy in accordance with established cultural norms and common customs and courtesy.
8.10 Qualified Personnel
The OPSCEN contractor shall ensure all personnel are sufficiently qualified and experienced to perform the requirements of the PWS. The contractor shall adhere to the requirements of relevant USM-I Policies that govern incident reporting requirements.
8.11 Contractor Personnel Administrative Records
The OPSCEN contractor shall maintain administrative files, which shall at a minimum include personnel records, investigation records, and training records on all employees working under this contract. The contractor will provide these records, or parts thereof, to the KO or COR upon request. The KO may also authorize external Government auditor’s access to these files for the conduct of an official audit.
9.0 Government Furnished Items and Services
9.1 Billeting
The Government reserves the right to provide living quarters and all other related support maintenance services to OPSCEN contract employees. If the Government provides living quarters, it will be on a DoS owned facility and will be according to DoS Housing Regulations and Policies. If the Government does not provide living quarters (e.g.
sufficient quarters are not available) then the OPSCEN contractor will have to make commercial arrangements in the IZ.
9.2 Dining Facility Support
Contractor personnel shall have the same access to designated Government Dining Facilities that OSC-I personnel have. All Dining Facilities (called Cafeterias) are owned and run by the DoS and subject to DoS regulations and policies.
9.3 Laundry Service
If the Government provides living quarters then laundry facilities with washers and dryers are available with no cost.
9.4 Office Space, Computer and Phone
Office space and supplies, to include desks, chairs, and access to government copiers, printers, and the appropriate clearance level of computers and telephones (i.e. SIPR, CLASSNet, OPENet, DSN/SVOIP, etc.) will be provided by the Government. OPSCEN contract personnel must adhere to Government policies and regulations regarding the use of Government provided automation and communication equipment. The Government may provide cell phones for official use and to support force protection purposes. Any cell phones issued will be in accordance with the official OSC-I policy on providing mobile communications devices to employees of contractors.
9.5 Medical Coverage
Emergency care will be provided on a reimbursable basis which will be identified accordingly on the LOA. Reimbursable emergency medical services are billable to the Defense Base Act (DBA) Insurance carrier. Therefore, each LOA shall include the policy number, address, and POC information for the DBA insurance carrier.
9.6 Medical Fitness for Duty in Iraq
The contractor shall ensure that all individuals complete requisite medical and dental screening. If it is determined after arrival that the employee is unfit (or has any of the disqualifying conditions listed in Enclosure 3 of DoDI 3020.41), the contractor will be required to remove the employee and return him/her to the United States and to ensure that his/her function is replaced by a qualified individual at no expense to the
9.7 Temporary Duty Travel (TDY)
Where the Government requires the OPSCEN contract employees to travel on a temporary duty basis, the Government will reimburse the contractor for travel expenses where Government billeting and dining facilities are not available to contractor employees. If the use of Government transportation is provided l (e.g. C17, Blackhawk helicopter) then the contractor will coordinate travel through the Government. All travel will be conducted IAW Government Joint Travel Regulations (JTRs).
Reimbursement to the contractor will be in accordance with the JTR. The contractor will submit receipts and other documentation to support amounts requested along with invoices. The contractor will use MILAIR when available.
9.7.1 TDY Approval
Any TDY will be coordinated with the contractor through the COR KO. No plans will be finalized, commitments made, or funds expended until the KO has provided written approval.
9.8 Equipment/Network Access
The Government Local Area Network (LAN) Administrator will not grant access or create Outlook accounts for Contracted employees prior to the completion of all DoS required training and clearances. The OPSCEN contractor shall ensure all employees are fully vetted prior to contract performance. Only Government Furnished Equipment (GFE) shall be connected to the government’s LAN. The security process, in addition to the individual’s SECRET security clearance, includes completion of an application and completion of an information assurance training module. OSC-I uses the DoS’s LAN and the contractor must comply with all DoS regulations and policies to acquire and maintain access. Access to some systems, like SIPR, have additional requirements like a Systems Access Authorization Request (SAAR) form.
9.9 Transportation
The Contractor is responsible for funding employee transportation expenses associated with Deployment, R&R, TDY, Emergency Leave and Redeployment in the event that Government provided conveyance or MILAIR is not available. Contractor reimbursement for employee transportation expenses will be fully documented, IAW Joint Travel Regulation (JTR) and Embassy Air price lists. R&R travel reimbursement is limited to one trip per 12 month period. Emergency Leave requests for travel reimbursement associated with the trip segment from OSC-I duty location to nearest Commercial transportation gateway (and return) will be evaluated and approved by the Contracting Officer on a case by case basis.
10.0 OPSCEN Contractor Employees
10.1 Contractor Identification
The contractor shall ensure that contractor personnel identify themselves as contractors when attending meetings, answering Government telephones, providing any type of written correspondence, in the email signature block or working in situations where their actions could be construed as official Government acts.
10.2 Attendance at Meetings
Contractor personnel may be required to attend meetings or otherwise communicate with Government and/or representatives from other contractors to meet the requirements of this PWS. Contractor personnel shall make their contractor status known during introductions.
10.3 Use of Military Rank by Contractor Personnel
Contractor personnel, while performing in a contractor capacity, are prohibited from using their retired or reserve component military rank or title in all written or verbal communications associated with the contracts in which they provide services under.
10.4 CONUS Replacement Center Processing and Equipment Draw Prohibitions
OPSCEN personnel are required to process through a CONUS Replacement Center (CRC) prior to arriving in Iraq. CRC is accepted by the DoS in lieu of their pre-deployment training and is mandatory for all contractors supporting OSC-I. OPSCEN contract employees must not draw any Personal Protective Equipment (PPE) or Organization Clothing and Equipment (OCIE) or Common Table of Allowances 50 (CTA 50 or simply TA 50) at CRC. All necessary equipment will be provided at the BEC upon arrival. Any PPE, OCIE, or TA 50 is highly likely to cause problems during Customs clearance of several countries that OPSCEN personnel will have to transit through in order to get to Iraq. Any equipment that is brought by contract personnel and subsequently must be abandoned in order to clear Customs is entirely the responsibility of the OPSCEN contractor.
10.6 Phase-Out Responsibilities
The contractor shall not defer any requirements for the purpose of avoiding responsibility or of transferring such responsibility to the succeeding contractor. The contractor shall fully cooperate with the succeeding contractor and the government so as not to interfere with their work or duties. The contractor shall develop a phase-out plan and provide it to the KO upon request.
10.7 Mobilization/Transition Plan
The OPSCEN contractor is responsible for mobilizing all personnel and shall submit a Mobilization/Transition Plan as part of their proposal that shows they will be at 100% operational capacity no later than 90 days from contract award, or within the number of days specified in the contract, if different. Mobilization includes the contractor personnel’s travel from their respective home of record to CRC. The contractor is responsible for completing all pre-mobilization/pre-deployment screening and training requirements relative to civilian contractors as directed at CRC. For travel to Iraq from the CRC, the contractor shall use commercial air. However, once an individual has completed CRC, the government will only pay for a maximum of three travel days between the individual’s final day at CRC and arrival at the final destination as designated by the military. In the event of excusable delays in travel, the KO may, on a case-by-case basis, extend the aforementioned three day period, if notified immediately by the contractor. Mobilization expenses shall include all authorized mobilization travel expenses for an individual in accordance with the JFTR. Mobilization is paid only once per person.
10.8 Demobilization Plan
The OPSCEN contractor is responsible for demobilizing contractor personnel from theater and shall submit a Demobilization Plan a minimum of 30 calendar days prior to the end of contract performance, or when requested by the KO. Demobilization includes the contractor personnel’s travel from CRC to their respective home of record. The contractor and contractor personnel are responsible for completing all post-deployment/demobilization screening and out-processing requirements relative to civilian contractors as directed at CRC. The Demobilization Plan shall outline specific guidance to ensure a timely and responsible exit from Iraq. The contractor shall follow the exit guidance issued by the United States (U.S.) Embassy Baghdad. The contractor is responsible to remain cognizant of Iraqi laws regarding exit from Iraq. All U.S. citizens and foreign national contractors must obtain the appropriate Iraqi Visa before departing the country. It is the contractor’s responsibility to ensure that the most recent exit procedures are followed.
10.9 Management of Contractor Personnel
The contractor shall manage, oversee, and supervise the activities of all contractor personnel, as well as any subcontractors used in performance of this effort, on a daily basis to include task assignment, time card and leave approval. The contractor shall develop and maintain a flexible hierarchal management structure that will allow adequate oversight of both employee activities and work products.
10.10 Release of Information
The contractor shall not release to anyone outside the contractor’s organization any unclassified information, regardless of medium (e.g., film, tape, document, etc.), pertaining to any part of this contract or any program related to this contract, unless the KO provides prior written approval. Request for approval shall identify the specific information to be released, the medium to be used, and the purpose for the release. The contractor shall submit its request to the KO at least forty-five (45) days prior to the proposed date for the release. The contractor agrees to include a similar requirement in each subcontract under this contract. Subcontractors shall submit requests for authorization to release through the prime contractor to the KO.
10.11 Confidentiality and Non-Disclosure of Information
Information made available to the OPSCEN contractor by the Government for the performance or administration of this effort shall be used only for those purposes and shall not be used in any other way without the written agreement of the KO. The contractor shall protect the confidentiality of non-public Government information.
Pursuant to FAR 9.505-4, which governs contractor’s obtaining access to proprietary information, the OPSCEN contract employees under this effort shall identify their access to proprietary information to other companies, and the contractor shall execute nondisclosure statements with those other companies in accordance with (IAW) FAR 9.505-4(b). The contractor shall provide a Point of Contact (POC) from whom other companies may obtain nondisclosure agreements. The contractor shall furnish copies of properly executed nondisclosure agreements to the KO.
10.14 Release of Information
Performance of this contract may require the OPSCEN contractor to access non-public Government information, procurement sensitive information, and data and information proprietary to the Government or of such a nature that its dissemination or use, other than in performance of this contract would be adverse to the interest of the Government. The contractor shall not divulge or release data or information developed or obtained in performance of this contract except to authorize Government personnel or upon written approval of the KO.
10.14.1 Third Party Data
The OPSCEN contractor may have access to third-party contractor proprietary data. The contractor shall not use, disclose, or reproduce proprietary data, other than as required in the performance of this contract. The limitations above do not apply to data or information that has been made public. Further, this provision does not preclude the use of any data independently acquired by the contractor without such limitations or prohibit an agreement at no cost to the Government between the contractor and the data owner, which provides for greater rights to the contractor. If the OPSCEN contractor gains access to third-party proprietary information during performance of this contract, the contractor shall, pursuant to FAR 9.505-4(b), enter into agreements with those third party companies to protect their information from unauthorized use or disclosure for as long as it remains proprietary and to refrain from using the information for any purpose other than that for which it was furnished. The contractor shall provide copies of the executed agreements to the KO.
10.14.2 Intellectual Property Rights and Organizational Conflicts of Interest (OCI)
All products produced and their associated work papers are the property of the
To remedy any OCI that may exist with the award of this contract, all offerors will be required to submit, with their proposal:
An OCI Mitigation Plan outlining the offeror’s plan to avoid and mitigate potential or current OCIs (specifically addressing the Unequal Access to Information and Impaired Objectivity OCIs identified above) that may arise as a result of serving as the prime or subcontractor supporting this acquisition.
The offeror’s planned approach, including samples of Non-Disclosure Agreements, to safe-guard and protect both classified and unclassified non-public Government information and third-party contractor proprietary information.
Offerors may submit at time of proposal submission an OCI Mitigation Plan explaining how the offeror will address ALL current OCIs as well as the potential OCIs identified above. Each offeror must identify any current OCIs for itself and all subcontractors, team members, subsidiaries or affiliates, and provide the offeror’s plan to avoid and mitigate ALL current and potential OCI issues that may arise as a result of its performance under the anticipated OPSCEN contract. Recent General Accounting Office decisions concerning OCIs have found that offerors must be afforded the opportunity to propose mitigation plans and that it is incumbent upon the Government to review the adequacy of such OCI mitigation plans. Therefore, it is in the Government’s and the offeror’s best interest to allow potential offerors the opportunity to provide an OCI Mitigation plan, if the offeror so desires.
The Contracting Officer will review the submitted Non-Compete Statements, OCI Mitigation Plans and Non-Disclosure Statements to determine the adequacy of the documents in avoiding and mitigating OCI issues.
(1) Any offeror whose submission is determined to be unacceptable during proposal evaluation will be given an opportunity to resubmit an acceptable OCI Mitigation Plan. The Government will reserve the right to reject any plan considered to not fully avoid and mitigate the perceived OCI issues.
Each offeror will be notified of the Contracting Officer’s final determination.
(2) Should the successful offeror submit an acceptable Statement of Non-
Compete and/or OCI Mitigation Plan, that awardee will still be required to have a plan in place with adequate controls to protect against the release of non-public and third-party contractor proprietary information, as well as acceptable Non-Disclosure Agreements, safeguarding and protecting information from release.
(3) Should the successful offeror submit an acceptable OCI Mitigation Plan, the awardee will be required to make written affirmations monthly of its compliance with the OCI Mitigation Plan submitted during the solicitation/award phase of the contract. This requirement will be reflected in the solicitation as a Contract Data Requirement List (CDRL) requirement.
10.15 Ethics Training
Prior to commencing contract performance, the OPSCEN contractor shall require employees under this contract who will have access to non-public Government information and other contractor’s proprietary information to complete ethics training.
Ethics training shall cover FAR 3.104, Procurement Integrity, Organizational Conflicts of Interest IAW FAR Subpart 9.5 and instruct contractor employees on identifying proprietary information and the nondisclosure statement requirements of FAR 9.505-4 (b) as well as proper use of government resources and non-disclosure of government information. Prior to commencing contract performance, the contractor shall furnish the KO with evidence that contractor employees having access to non-public Government and contractor proprietary information have received training IAW this PWS Paragraph which shall include a signed statement by each contractor employee whereby the employee agrees that he or she will not discuss, divulge or disclose any such information or data to any person or entity except those persons within the contractor’s organization directly concerned with the performance of the contract.
11.0 Quality Control Plan (QCP)
The contractor will implement and maintain a Quality Control Plan (QCP) to ensure that the requirements of the contract are met. An updated copy shall be provided to the KO and to the COR as changes occur.
The QCP shall describe the methods for identifying and preventing problems well before the level of performance becomes unsatisfactory, and for corrective action in the event of unsatisfactory performance and will become the primary document from which quality assurance oversight the COR and the KO will use to monitor this contract.
The QCP shall also provide a system for rating employee performance on at least a monthly basis (to include how well the contractor on-site advisory employees meet performance deliverables/plans/ objectives identified in the PWS) and a system for replacing contract personnel whose performance falls below an acceptable level.
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