W15KQN-16-R-0070.pdf

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Picatinny/ARDEC IT Support Services Federal contract opportunity
Solicitation number
W15QKN16R0070
Issued by
Department of the Army Materiel Command Contracting Command Picatinny Arsenal

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Solicitation W15QKN-16-R-0070

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W15QKN16R0070-0004.pdf PDF
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ATTCH_1_Picatinny_ARDEC_IT_Support_Services_PWS-Task_1-20Jun16.doc DOC document
W15QKN-16-R-0070-0002.pdf PDF
W15QKN-16-R-0070-0001.pdf PDF
Attachment_6_Labor_Category_Description.docx DOCX document
Exhibit_A_Base_CDRLs_-_DD1423.pdf PDF
ATTCH_5_CDRLS_DD1423-2_Task_1.pdf PDF
ATTCH_2_Past_Perf_Cover_Letter_ _Questionaire.docx DOCX document
ATTCH_3_LABOR_CATEGORIES_AND_RATES_TABLE.docx DOCX document
ATTCH_6_Labor_Category_Descriptions.docx DOCX document
ATTCH_4_QASP_Basic.docx DOCX document
ATTCH_1_Picatinny_ARDEC_IT_Support_Services_PWS-Task_1-2May16.doc DOC document
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SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

Offeror To Complete Block 12, 17, 23, 24, & 30

1. Requisition Number Page Of

2. Contract No. 3. Award/Effective Date 4. Order Number 5. Solicitation Number 6. Solicitation Issue Date

7. For Solicitation Information Call:

A. Name B. Telephone Number (No Collect Calls) 8. Offer Due Date/Local Time

9. Issued By Code 10. This Acquisition is Unrestricted OR Set Aside: % For:

Small Business Women-Owned Small Business (WOSB) Eligible Under the Women-Owned Small Business Program

Hubzone Small Business EDWOSB

Service-Disabled Veteran-Owned Small Business NAICS:

Email: 8(A) Size Standard:

11. Delivery For FOB Destination Unless Block Is Marked

12. Discount Terms 13a. This Contract Is A Rated Order Under DPAS (15 CFR 700) 13b. Rating

See Schedule 14. Method Of Solicitation RFQ IFB RFP

15. Deliver To Code 16. Administered By Code

Telephone No.

17a. Contractor/Offeror Code Facility 18a. Payment Will Be Made By Code

Telephone No.

17b. Check If Remittance Is Different And Put Such Address In Offer

18b. Submit Invoices To Address Shown In Block 18a Unless Block Below Is Checked See Addendum

19.

Item No.

20.

Schedule Of Supplies/Services

21.

Quantity

22.

Unit

23.

Unit Price

24.

Amount

(Use Reverse and/or Attach Additional Sheets As Necessary)

25. Accounting And Appropriation Data 26. Total Award Amount (For Govt. Use Only)

27a.Solicitation Incorporates By Reference FAR 52.212-1, 52.212-4. FAR 52.212-3 And 52.212-5 Are Attached. Addenda Are Are Not Attached.

27b.Contract/Purchase Order Incorporates By Reference FAR 52.212-4. FAR 52.212-5 Is Attached. Addenda Are Are Not Attached.

28. Contractor Is Required To Sign This Document And Return _________ 29. Award Of Contract: Ref. Offer Copies to Issuing Office. Contractor Agrees To Furnish And Deliver All Items Set Forth Or Otherwise Identified Above And On Any Additional Sheets Subject To The Terms And Conditions Specified.

Dated . Your Offer On Solicitation (Block 5), Including Any Additions Or Changes Which Are Set Forth Herein, Is Accepted As To Items:

30a. Signature Of Offeror/Contractor 31a. United States Of America (Signature Of Contracting Officer)

30b. Name And Title Of Signer (Type Or Print) 30c. Date Signed 31b. Name Of Contracting Officer (Type Or Print) 31c. Date Signed

Authorized For Local Reproduction Previous Edition Is Not Usable

Standard Form 1449 (Rev. 2/2012) Prescribed By GSA-FAR (48 CFR) 53.212

W15QKN-16-R-0070 2016MAY19

FRANK CORRADI (973)724-5421

FRANK.J.CORRADI.CIV@MAIL.MIL

2016JUN20 03:00pm

W15QKN

ARMY CONTRACTING COMMAND - NJ

PICATINNY ARSENAL, NJ 07806-5000 X

X 100

541511

27.5M

X

X DOC9

X

SEE SCHEDULE

SEE SCHEDULE

X X

X 1

1 66

19.

Item No.

20.

Schedule Of Supplies/Services

21.

Quantity

22.

Unit

23.

Unit Price

24.

Amount

32a. Quantity In Column 21 Has Been

Received Inspected Accepted, And Conforms To The Contract, Except As Noted: _________________________________________________

32b. Signature Of Authorized Government Representative 32c. Date 32d. Printed Name and Title of Authorized Government Representative

32e. Mailing Address of Authorized Government Representative 32f. Telephone Number of Authorized Government Representative

32g. E-Mail of Authorized Government Representative

33. Ship Number 34. Voucher Number 35. Amount Verified 36. Payment 37. Check Number Correct For Partial Final Complete Partial Final

38. S/R Account No. 39. S/R Voucher Number 40. Paid By

41a. I Certify This Account Is Correct And Proper For Payment 42a. Received By (Print) 41b. Signature And Title Of Certifying Officer 41c. Date 42b. Received At (Location)

42c. Date Rec’d (YY/MM/DD) 42d. Total Containers

Standard Form 1449 (Rev. 2/2012) Back

CONTINUATION SHEET

Reference No. of Document Being Continued Page of

Name of Offeror or Contractor:

PIIN/SIIN MOD/AMD

SUPPLEMENTAL INFORMATION

Buyer Name: FRANK CORRADI

Buyer Office Symbol/Telephone Number: ACC-NJ-MA/(973)724-5421

Type of Contract 1: Firm Fixed Price

Kind of Contract: Service Contracts

*** End of Narrative A0000 ***

EXECUTIVE SUMMARY:

Acquisitions for Commercial Items under FAR Part 12 do not use the Uniform Contract Format (UCF).

The US Army Contracting Command - New Jersey, located at Picatinny Arsenal, NJ in support of Armament Research, Development and

Engineering Center (ARDEC) Knowledge Management Office (KMO) is soliciting proposals for IT Services. It is the Government's intention to solicit as 100% set aside to small businesses and award a maximum of five (5) Indefinite Delivery/Indefinite Quantity (ID/IQ) Firm

Fixed Price contracts for the period of time not to exceed five years. The total maximum dollar quantity for all task/delivery orders placed on this program under this contract (or contracts if multiple awards are made) is $72,377,359.43.

The minimum contract obligation for each contract awardee will be $1,000.00 which will be obligated by a Task Order, without a PWS, at time of contract award.

It is the Government's intent to award Task Order 0001 (Attachment 0001) at the execution of a basic award. No disbursement will be made until such time that an awardee has received and successfully completed the Task Order. All individual performance period requirements/delivery schedules for the services/deliverables to be procured will be specified in each order.

Each Ordering Period (OP) of the contract shall be from the date of award until one year later. For example, if the base contract were awarded on September 23, 2016, OP1 would be from September 23, 2016 to September 22, 2017. OP2 would then begin on September 23, 2017 and end on September 22, 2018. OP3-OP5 would follow the same schedule.

The Government anticipates making the award(s) using the best value trade-off approach. This approach allows award to the offeror(s) whose proposal is the most advantageous to the Government when considering evaluation factors in addition to price. These evaluation factors will include Technical/Management, Past Performance, Price. For more information regarding proposal submission or the source selection evaluation factors, see the INSTRUCTIONS, CONDITIONS AND NOTICES TO OFFERORS and the EVALUATION FACTORS FOR AWARD sections of this solicitation.

*** END OF NARRATIVE A0001 ***

Regulatory Cite Title Date Regulatory Cite Title Date _______________ ______________________________________________________________________ ____________ _______________ ______________________________________________________________________ ____________

1 52.215-4006 GENERAL INFORMATION TO OFFERORS OR QUOTERS (AS6042) MAR/2012

1. Responses must set forth full, accurate and complete information as required by this solicitation (including attachments). Fill-ins are provided on Standard Form 18, Standard Form 33, and other solicitation documents. Examine the entire solicitation carefully. The penalty for making false statements is prescribed in 18 U.S.C. 1001.

2. Responses must be plainly marked with the Solicitation Number and the date and local time set forth for bid opening or receipt of proposals in the solicitation document.

3. Information regarding the timeliness of response is addressed in the provision of the solicitation entitled either Late Submission, Modification and Withdrawal of Bid or Instructions to Offerors Competitive Acquisitions.

4. Procurement Information

This Procurement is unrestricted

X This Procurement is 100% set-aside for Small Business. The applicable ____ ______________

NAICS codes are: 541511. ______

5. Issuing Office

U.S. Army Contracting Command - New Jersey

ATTN: Frank Corradi, Contract Specialist

Office Symbol: ACC-NJ-MA

2 66

W15QKN-16-R-0070

Name of Offeror or Contractor:

PIIN/SIIN MOD/AMD

Picatinny, NJ 07806-5000

Email: frank.j.corradi.civ@mail.mil and

ATTN: Austin Alpaugh, Contract Specialist

Office Symbol: ACC-NJ-MA

Picatinny, NJ 07806-5000

Email: austin.m.alpaugh.civ@mail.mil

6. Additional Information (i.e.; In accordance with 10 U.S.C. 2304(c)(1) as implemented by FAR 6.302-___, this acquisition is restricted to the following source: _N/A_. ___

7. Point(s) of Contact for Information:

Name: Frank Corradi _____________

Title: Contract Specialist ___________________

Email: frank.j.corradi.civ@mail.mil ____________________________

Phone: 973 724 5421 ____________

Name: Austin Alpaugh ______________

Title: Contract Specialist ___________________

Email: austin.m.alpaugh.civ@mail.mil _____________________________

Phone: 973 724 5166 ____________

2 52.215-4004 IDENTIFICATION OF WORK PERFORMED AT A GOVERNMENT LOCATION (AS7027) OCT/2010

1. Offeror will specify in his proposal the place(s) of performance of the work.

2. Where the place(s) of performance includes, in whole or part, a Government location, installation, facility, office space, etc. the offeror will:

a. Specify which work will be performed at a Government location and which will be performed at a contractor location.

b. Identify any Government locations, buildings, room numbers, areas etc. where that part of the work will be performed.

c. If a government location is provided under another contract, specify the contract number, PCO, COR or other Government point of contact, etc.

d. If any offeror personnel currently have access to a Government electronic mail account or have in their possession a

Government identification badge, specify all such persons, badge numbers, e-mail accounts, etc.

e. Specify any Government furnished equipment needed to perform the work under this solicitation such as office space, other space, utilities, physical access, e-mail accounts, and the like on which the proposal is based.

f. Separate in the proposal any differing overhead, G&A and other applicable cost or pricing information applicable to the work to be performed at a government location vs. contractor location.

g. If applicable, furnish a copy of any prior or current agreement for the use of such Government location(s).

3 52.224-4001 DISCLOSURE OF UNIT PRICE INFORMATION (AS7029) OCT/2010

This constitutes notification pursuant to Executive Order 12600, Pre-Disclosure Notification Procedures for Confidential Commercial

3 66

Name of Offeror or Contractor:

PIIN/SIIN MOD/AMD

Information (June 23, 1987), of our intention to release unit prices in response to any request under the Freedom of Information Act, 5

USC 552. Unit price is defined as the contract price per unit or item purchased. We consider any objection to be waived unless the contracting officer is notified of your objection to such posting prior to submission of initial proposals.

4 66

PIIN/SIIN

Page of

Name of Offeror or Contractor:

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

Reference No. of Document Being Continued

MOD/AMD

SUPPLIES OR SERVICES AND PRICES/COSTS

0001 ORDERING PERIOD 1 - 5 SERVICES FOR ARDEC $ ________________________________________ __________________

SERVICE REQUESTED: YEAR 1 - 5 IT SERVICES

CLIN CONTRACT TYPE:

Firm Fixed Price

For Ordering Periods 1 - 5: This CLIN is established to provide Firm Fixed Price

Services in accordance with the requirements set forth in the

Descriptions/Specifications/Work Statement of this solicitation.

Specific requirements and pricing will be set forth in each order.

The delivery and/or performance schedule will be determined on an order by order basis.

The specific tasks placed under this contract will be determined based on the availability of funds, Government program needs, and scheduling.

(End of narrative A001)

Deliveries or Performance _________________________

0002 ORDERING PERIOD 1-5 TRAVEL $ __________________________ __________________

SERVICE REQUESTED: YEAR 1-5 TRAVEL

CLIN CONTRACT TYPE:

Firm Fixed Price

For Ordering Period 1 through 5: Travel shall be proposed and evaluated on an individual task order basis.

(End of narrative A001)

Deliveries or Performance _________________________

0003 CONTRACT DATA REQUIREMENT LIST (CDRL) -NSP $ ** NSP ** __________________________________________ __________________

SERVICE REQUESTED: CDRL

5 66

PIIN/SIIN

Page of

Name of Offeror or Contractor:

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

Reference No. of Document Being Continued

MOD/AMD

For Ordering Period 1 through 5: Contract Data Items

List

(CDRL) will be determined and delivered throughout the life of the contract on an order by order basis.

See List of Attachments for applicable CDRL information set forth in Attachments in each Order.

This CLIN is Not Separately Priced (NSP).

(End of narrative A001)

0004 CONTRACTOR MANPOWER REPORTING (CMR) $ ___________________________________ __________________

SERVICE REQUESTED: ORDERING PERIOD 1-5 CMR

CLIN CONTRACT TYPE:

Firm Fixed Price

For Ordering Period 1 through 5: The need for this

CLIN will be determined on an order by order basis during the ordering period. Contractor Manpower Reporting (CMR) shall be in accordance with the Performance Work

Staement found in the Description/Specifications/Work Statement.

If applicable, Unique Identification Code(s) will be included on a task order by task order basis.

(End of narrative A001)

Deliveries or Performance _________________________

6 66

Name of Offeror or Contractor:

PIIN/SIIN MOD/AMD

DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

Performance Work Statement (PWS)

Picatinny/ARDEC IT Support Services

1. Objective

This PWS establishes and defines the requirements for contractor engineering, technical, and management services for Armament Research, Development and Engineering Centers (ARDECs) Integrated Data Environment (IDE). The intent is to achieve greater efficiency and improvement of mission capabilities while integrating partner-enabled solutions and diverse sources of information. Services will cover numerous types of unclassified information, across multiple applications and businesses, and the consolidation and integration of information to provide a single view of data in the deployment of end-to-end business processes. These services shall include systems design and engineering; architecture development; project management; program planning and analysis; applications development, testing, training, documentation, logistics support, operation and maintenance; telecommunications security, strategic planning services, information assurance; and the integration, assembly, deployment, and de-installation of equipment.

The contractor will be required to provide capabilities and services to expand and improve existing and new Enterprise Resource Planning

(ERP) systems currently under the control of ARDEC. Contractor capabilities and services will be required in the following areas:

Reducing operating costs through data center, server and application consolidation and cloud computing; developing strategic and operational plans for new requirements and ARDEC customers; and infrastructure to support mission requirements; developing business use cases and requirements for functional capabilities to include recommended courses of action, cost benefit analysis and analysis of alternatives; incorporation of requirements for a common operating environment in legacy and future product sets.

1.1 Background

The Knowledge Management Office at Picatinny provides the highest value of services and resources that align the Armys Enterprise

Resource Planning (ERP) investment in order to maximize efficiency, optimize processes, increase capability, and augment functionality in support of their customers. In executing these objectives, the Army will take on a greater role in leading integration efforts. As such, the Army will partner with industry to provide the necessary skills to successfully and efficiently provide business capabilities using an Enterprise Resource Planning ERP based solution. A crucial goal of the Army is to conduct knowledge transfer to the maximum extent possible of outsourced knowledge and intellectual capital to Government in order to enable greater Government control over Army solutions.

The Knowledge Management Office evaluates new concepts and strategic technologies and takes the lead in working with all ARDEC Centers to assess and select technologies that provide the best opportunity for competitive edge and support the business.

1.2 Scope

The ARDEC Center Information Officer is continuing to standardize its Business Information Management Systems including; Army and ARDEC

Business Systems (i.e. Personnel Information Portal, financial, eNOVA) through Enterprise Resource Planning (ERP) software engineering life cycle activities. To accomplish this transformation and to meet Armys current and future mission and ARDECs business mission requirements it is necessary for the Army to take on a greater role in the planning, analysis, design, implementation, and system integrator. As such, the Army will partner with industry to provide the necessary skills to successfully and efficiently provide business capabilities using an ERP-based solution with enterprise-wide, network-centric information management and infrastructure.

This PWS is intended to provide support to the design, development, implementation and maintenance of robust software solutions that facilitate enterprise knowledge sharing and streamline business processes. Support activities will encompass all aspects of the software lifecycle and include assistance to related knowledge management and migration initiatives critical to the success of the

Knowledge Management Office, ARDEC, and the Army.

2 General Requirements

2.1 Non-Personal Services

The Government shall neither supervise contractor employees nor control the method by which the contractor performs the required tasks.

Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual contractor employees. It shall be the responsibility of the contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the contractor's responsibility to notify the Procuring Contracting Officer (PCO) immediately.

2.2 Contract Administration and Management

The following subsections specify requirements for contract, management, and personnel administration.

2.2.1 Contract Management

The contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement. The contractor must maintain continuity between the support operations at Picatinny Arsenal, New

Jersey and the contractor's corporate offices.

2.2.2 Contract Administration

The contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The contractor shall respond to Government requests for contractual actions within one (1) week. The contractor shall have a single point of contact between the Government and Contractor personnel assigned to support contracts or task orders. The contractor shall assign work effort

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and maintaining proper and accurate time keeping records of personnel assigned to work on the requirement.

2.3 Subcontract Management

The contractor shall be responsible for any subcontract management necessary to integrate work performed on this requirement and shall be responsible and accountable for subcontractor performance on this requirement. The prime contractor will manage work distribution to ensure there are no Organizational Conflict of Interest (OCI) considerations. Contractors may add subcontractors to their team after notification to the Procuring Contracting Officer (PCO) or Contracting Officer Representative (COR).

2.4 Contractor Personnel, Disciplines, and Specialties

The contractor shall accomplish the assigned work by employing and utilizing qualified personnel with appropriate combinations of education, training, and experience. The contractor shall match personnel skills to the work or task with a minimum of under/over employment of resources. The contractor shall ensure the labor categories as defined in the Labor Categories document (see Attachment

0006), labor rates, and man-hours utilized in the performance of each Task Order (PWS line item) issued hereunder will be the minimum necessary to accomplish the task.

The Contractor shall provide the necessary resources and infrastructure to manage, perform, and administer the contract.

2.5 Location and Hours of Work

Location and hours of work will be determined on an individual task order basis.

2.6 Travel / Temporary Duty (TDY)

Travel to other government facilities or other contractor facilities may be required and will be specified in the PWS on a task order basis. All travel requirements (including plans, agenda, itinerary, and/or dates) shall be pre-approved by the government and is on a firm fixed price basis. Travel shall be billed in accordance with the regulatory implementation of Public Law 99-234 and FAR 31.205-46

Travel Costs (subject to local policy & procedures; may reference FAR).

Transportation shall be based upon mileage rates, actual costs incurred, or a combination thereof, provided the method used results in a reasonable charge. Travel will be considered reasonable and allowable only to the extent that they do not exceed on a daily basis, the maximum per diem rates in effect at the time of the travel. The Joint Travel Regulations (JTR), shall provide the basis for the determination as to whether travel costs are reasonable. Maximum use is to be made of the lowest available customary standard coach or equivalent airfare accommodations available during normal business hours. Travel shall be billed in accordance with the regulatory implementation of Public Law 99-234 and FAR 31.205-46 Travel Costs. All necessary travel meeting the above criteria shall be reviewed and approved in advance by the COR.

3 Performance Requirements

3.1 Infrastructure Support

3.1.1 The contractor shall provide infrastructure services and support in various mission areas to optimize all business and mission operations through an integrated, enterprise-wide, information-sharing, integrated data environment.

3.1.2 The contractor shall provide support services for the High Performance Computer Cluster, which provides scientists and engineers in the modeling and simulation community with the ability to draw on local resources to run complex programs and use resulting data to improve weapon systems research and development.

3.2 SharePoint Platform Support

The contractor shall provide service and support in the design, development and implementation of a SharePoint tenant level environment that facilitates knowledge sharing and collaboration across the enterprise. The environment will be tenant-level (part of a larger, multi-tenancy farm).

3.3 Enterprise Resource Planning (ERP) Solution Lifecycle Support

The ARDEC Knowledge Management Officer (KMO) is responsible for the implementation of ERP applications and/or other ERP centric projects and functionalities and associated middleware, databases, and operating systems.

3.3.1 The contractor shall demonstrate the ability to work in a highly integrated and cross-functional environment supporting various projects; document design, processes, and configurations.

3.3.2 The contractor shall support ERP services, the development and sustainment capability including: functional ERP lifecycle implementation, ERP customization solutions, ERP knowledge transfer implementation, and ERP configuration management implementation

3.3.3 Solution Architecture: The Contractor shall develop and document solution architectures in alignment with the enterprise architecture by leveraging technical expertise and business process expertise in multiple functional domains.

3.3.4 Requirements Analysis and Traceability: The Contractor shall provide an analysis of Government requirements against SAP ERP solution capabilities and associated business processes to address any identified gaps prior to proceeding with development of design

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specifications.

3.3.5 Design Specifications (Functional & Technical): The Contractor shall create all necessary functional and technical design documentation for the ERP solution, such as configuration documents and Reports, Interfaces, Conversions, Extensions, Forms, and

Workflows (RICEFW) objects. These RICEFW objects, other automated tools, and/or manual controls may include user authorizations, ensure

Segregation of Duties (SoD) deconfliction and other risk management, role development and management, and user assignment planning.

3.3.6 System Configuration: The Contractor shall perform system configuration to ensure adequate control before enabling the newly configured business process in one or more of the enterprise applications. System configuration shall be based on configuration plans that incorporate configuration scope, release cycles, test plans, data requirements, standards and associated development objects.

System configuration includes the creation of supporting documentation, including processes and procedures.

3.3.7 IT Systems Testing: The Contractor shall create and maintain IT test data, including software and infrastructure, develop test scripts, conduct and support test readiness reviews and test events, produce test result reports, and maintain requirements traceability documentation.

3.3.8 Configuration Management: Contractor may participate in the Change Control Board (CCB), perform release management, maintain

Configuration Management Database (CMDB), support configuration audits, and maintain version control over all developed configuration items and configuration objects. The Contractor shall maintain, sustain, update, and migrate (e.g., data center migration) system baselines for development, quality assurance, Continuity of Operations (COOP), training, and production landscapes in coordination with the hosting organization

3.3.9 Maintenance: The Contractor shall perform corrective maintenance activities including the identification, isolation, and resolution of system problems to restore normal operations.

3.3.9.1 The Contractor shall perform preventative maintenance activities including systematic inspection, detection, and correction of problems before they occur to increase software maintainability and reliability, and to prevent problems in the future

(e.g., applying application or operating system patches). The Contractor shall schedule preventive maintenance, apply patches, and adhere to information assurance vulnerability alerts as well as planning for and management of multiple landscapes and transport paths and coordination across and support for multiple products/programs.

3.3.9.2 The Contractor shall perform adaptive maintenance activities designed to cope with changes in the software environment including the implementation of processing efficiencies, and/or considerations for additional delivered capabilities to enable existing and evolving requirements.

3.3.10 Organizational Change Management (OCM): The Contractor shall support OCM to mitigate organizational impacts and foster an environment that is conducive to adoption of new or changed enterprise applications and business processes.

3.4 Enterprise Integration Platform Support

Provide a full range of Integration Services that include: Data Integration Hub (SAP PI); Data Warehouse (SAP BW); Business

Intelligence (SAP BOBJ); Master Data Management (SAP MDM); Governance, Risk, & Compliance (SAP GRC); and, Enterprise Portal (SAP EP).

3.5 Enterprise Knowledge Repository Support:

The contractor shall provide service and support in the design, development and implementation of The Enterprise Knowledge Repository

(EKR). EKR is a data repository with the tools to capture, integrate and streamline business processes and enable migration of capabilities in legacy systems to the target system environment. EKR provides a platform to design, document, analyze, optimize, and communicate processes to achieve business process excellence. The EKR operates across business systems, domains, and with a multitude of tools and data.

3.5.1 Provide Business Systems the full range of Enterprise Architecture and System Engineering Services that include: End-to-End Business Process Management (BPM); Application Rationalization and Consolidation; SAP Reference Business Processes & Data Model

Definition; and JM&L Portfolio Management utilizing tools such as ARIS, SAP Solution Manager, and SAP System Landscape Directory (SLD).

3.6 Demonstration & Prototyping in Lab Services

Provide Business System Programs a prototyping environment that is supported by a formal SAP Partnership across the full suite of ERP and NetWeaver solutions.

3.6.1 Partner with academia and vendors to further ERP technology research and implementation

3.6.2 Provide Professional Services/Technical Advisor to DoD organizations implementing ERP functionality/solutions

3.6.3 Publish White Papers identifying technical capabilities and services available and results of independent analyses performed by Lab

3.7 Knowledge Management

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3.7.1 The contractor shall support ARDECs Knowledge Management Office (KMO) in various mission areas to optimize all business and mission operations through an integrated, enterprise-wide, information-sharing, integrated data environment.

3.7.2 The contractor shall provide expertise in areas such as web portal and application development, graphics and marketing design, Oracle Collaboration Suite (OCS), Windchill, IA, virtual servers/cloud computing, high-performance computing, and project management. Some of the applicable tools and technology include the Sharepoint, Oracle 11g and Oracle WebCenter, Linux and Windows

Servers.

3.8 Information Assurance

3.8.1 The contractor shall ensure the availability of all systems and applications, including patching and maintaining the proper IA security posture, including Security Technical Implementation Guide (STIGS) and Information Assurance & Vulnerability Act

(IAVAs and other DoD/Army IA policies.

3.8.2 The contractor shall provide system administration support and assist in business areas. Contractor personnel shall be trained and certified as per DoD 8570.01-M regulations and the ARDEC IA Training and Certification Policy (IA-02), and currently certified on the information systems they are required to maintain. The System Administrator (SA) shall be a U.S. citizen and must comply with local access approvals commensurate with the level of information processed on the system he/she is to administer. The SA shall have completed the IA Baseline Certification and be an IAT Level II. The contractor shall have certification per ARDEC IA-02, Table 1 DOD Approved Baseline Certifications (page 8) and the Computing Environment Certification on page 9 of ARDEC IA-02 in accordance with the IA-02 specified timeframe. The duties, responsibilities, and requirements of the SA are contained in Army Regulation (AR) 252, Information Management: Management of Subdisciplines, Information Assurance. The contractor shall maintain all IA certification requirements.

3.8.3 The contractor shall provide system technician (ST)-level assistance to support personnel mission-related hardware and software such as desktops, accessories, and mission client software. The ST shall have completed the IA Baseline Certification and be an

IAT Level II. The contractor shall have certification per ARDEC IA-02, Table 1 DOD Approved Baseline Certifications (page 8) and the

Computing Environment Certification on page 9 of ARDEC IA-02 in accordance with the IA-02 specified timeframe. The duties, responsibilities, and requirements of the SA are contained in Army Regulation (AR) 252, Information Management: Management of

Subdisciplines, Information Assurance. The contractor shall maintain all IA certification requirements.

3.8.4 The contractor shall provide IA support. The services include support to ARDEC organizations for Information Systems

(IS) IA Certification and Accreditation (C&A) support under DoD Information Assurance Certification and Accreditation Process (DIACAP).

Additional IA services provided to support customers include IA engineering support encompassing technical documentation preparation and review, IA related assessments and IA program management coordination, POA&AMs (plan of action and milestones), maintains all TSP

(Tenant Security Plans) for all systems which outline the roles and responsibilities of maintaining those systems within the Picatinny

NIPRNet only. The IA team supports all DIACAP functions as related to the Network Enterprise Center (NEC) NIPRNet accreditation. The highest security classification for this effort is UNCLASSIFIED.

3.8.5 The contractor shall document procedures for website and web server problems, security issues, and desktop configuration issues, as well ensure compliance w/8500-21A Controls for COOP.

3.9 Project Managementthe contractor shall use a formal, disciplined, and documented approach to provide the process and methods to support required programmatic management including planning, executing, tracking, reporting tasks, and forecasting task results compared to estimates from a total task perspective, including deliverables, schedule, people, and costs. This formal process shall ensure that projects are planned and managed to ensure that cost, schedule, and performance objectives are controlled, reported, managed, and are repeatable from project to project. Activities may include: appointing a task order manager, developing a project plan and budget, tracking and controlling the project, producing contract deliverables that meet the contract needs, and completing the project on time and within budget.

3.10 The contractor shall provide on-going support for ARDECs Legacy Systems

3.11 The contractor shall support the ARDEC IT Enterprises quality assurance, change management, process evaluation, corrective and preventive action processes, and data management analyses on a continuous basis.

3.12 The contractor shall provide training services and support to all sectors of the ARDEC IT Enterprise user community.

The contractor shall assist ARDEC to determine training requirements, develop course outlines, develop curriculums, technical manuals, training materials and conduct training to support fielding of ARDEC IT Enterprise managed projects.

3.13 Help Desk: The Contractor shall provide comprehensive support to system users requesting help. The Contractor shall document, track, report, and resolve system incidents and problems identified by users. This may include questions, problems, or other requests for assistance by users. This includes problems that impact system functionality or availability, diagnostics, interface problems, performance-related problems, and collaboration with the COTS enterprise application vendor to resolve problems.

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3.14 The contractor shall ensure that all development activities comply with applicable Government standards, regulations and SOPs, including Capability Maturity Model Integration (CMMI), the Army records management framework and Section 508 of the United

States Workforce Rehabilitation Act of 1973.

3.15 The contractor shall establish a quality program to assure compliance with the requirements of the contract. The program and procedures used to implement this requirement shall be developed by the contractor. The quality program, including the procedures, processes and product shall be documented and shall be subject to review and approval by the Government Representative.

4 Security

4.1 AT Level I training. All contractor employees, including subcontractor employees, requiring access to Department of

Defense installations, facilities, or controlled access areas shall complete AT Level I awareness training within 45 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, and then annually thereafter. The contractor shall submit certificates of completion for each affected contractor employee and Subcontractor employee to the COR (or to the contracting officer, if a COR is not assigned) within 14 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website:

https://jkodirect.jten.mil/html/COI.xhtml?course_prefix=JS&course_number=-US007-14

4.2 Access and General Protection/Security Policy and Procedures. All contractor employees, including subcontractor employees, shall comply with all installation and facility access and local security policies and procedures (provided by the Government representative), and security/emergency management exercises. The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency

Services, or Security Office. The contractor workforce must comply with all personal identity verification and accountability requirements as directed by DoD, HQDA, and/or local policy. Should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

4.3 Government Furnished Items. All contractor employees, including subcontractor employees, will return all issued U.S.

Government owned equipment, Common Access Cards, installation badges, and/or access passes to the COR when the contract is completed or when a contractor employee no longer requires access to the installation or facility.

4.4 iWATCH (See Something, Say Something) Training. All contractor employees, including subcontractor employees, shall receive training and participate in the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 45 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, and then annually thereafter. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR (or to the contracting officer, if a COR is not assigned) within 14 calendar days after completion of training by all employees and subcontractor personnel.

4.5 Employees Who Require Access to Government Information Systems. All contractor employees, including subcontractor employees, with access to a government information system must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services and must successfully complete the DoD Cyber Awareness training prior to access to the information system and then annually thereafter.

4.6 For Contracts That Require a Government Provided OPSEC Standing Operating Procedure/Plan. The contractor is subject to compliance with the ARDEC Operations Security Plan, per AR 530-1, Operations Security. This SOP/Plan will specify the government's critical information, why it needs to be protected, where it is located, who is responsible for it, and how to protect it.

4.7 IA/Information Technology (IT) Training. All contractor employees, including subcontractor employees, employees must complete the DoD Cyber awareness training before issuance of network access and annually thereafter. All contractor employees working

IA/IT functions must comply with DoD and Army training requirements in DoD 8570.01, DoD 8570.01-M, and AR 25-2 within six months of employment.

4.8 IA/Information Technology (IT) certification. Per IA best business practices, DFARS 252.239.7001 and AR 25-2, All contractor employees, including subcontractor employees, supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M must be completed upon contract award.

4.9 Threat Awareness Reporting Program. For all contractors with security clearances. Per AR 381-12 Threat Awareness and

Reporting Program (TARP), contractor employees must receive annual TARP training by a CI agent or other trainer as specified in 2-4b.

4.10 Impact of contractor performance during increased FPCON during periods of increased threat. During FPCONs Charlie and

Delta, services/installation access may be discontinued/postponed due to higher threat. Services will resume when FPCON level and or threat is reduced to an acceptable level as determined by the Installation Commander.

4.11 Random Antiterrorism Measures Program (RAMP) participate. Contractor personnel working on an installation are required to participate in the Installation RAMP. Contractors may be subject to and must comply with vehicle searches, wearing of ID

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badges, etc.

4.12 Export Control Laws/International Traffic in Arms Regulation. Information Subject to Export Control Laws/International

Traffic in Arms Regulation (ITAR): Public Law 90-629, Arms Export Control Act, as amended (22 U.S.C 2751 et. Seq.) requires that all unclassified technical data with military application may not be exported lawfully without an approval, authorization, or license under

EO 12470 or the Arms Export Control Act and that such data required an approval, authorization, or license for export under EO 12470 or

Arms Export Control Act. For purposes of making this determination, the Militarily Critical Technologies List (MCTL) shall be used as general guidance. All documents determined to contain export controlled technical data will be marked with the following notice:

WARNING: - This document contains technical data whose export is restricted by the Arms Export Control Act (Title 22, U.S.C., App. 2401 et seq. Violations of these export laws are subject to severe criminal penalties. Disseminate in accordance with provisions of DoD

Directive 5230.25.

4.13 For contracts that require access to potential Critical Program Information (PCPI)/ Critical Program Information

(CPI): All contractor employees, including subcontractor employees, shall comply with the applicable Interim Program Protection Plan

(IPPP)/ Program Protection Plan (PPP)/ or Technology Protection Plan (TPP). The contractor shall comply with DOD, DA, and AMC technology protection requirements in DODI 5200.39, AR 70-1, DA PAM 70-3, and AMC-R-380-13.

4.14 For Contracts That Require OPSEC Training. Per AR 530-1, Operations Security, new contractor employees, including subcontractor employees, must complete initial OPSEC training within 30 calendar days of reporting for duty and must also complete annual OPSEC awareness training as provided by the appropriately designated OPSEC level II trained OPSEC Officer/Coordinator.

4.15 For Contracts that Involve the Public Release of Information: Per AR 530-1, Operations Security, an OPSEC review is required prior to all public releases. All government information intended for public release by a contractor will undergo a government

OPSEC review prior to release.

4.16 Government Furnished Items. All contractor employees, including subcontractor employees, will return all issued U.S.

Government owned equipment, Common Access Cards, installation badges, and/or access passes to the COR when the contract is completed or when a contractor employee no longer requires access to the installation or facility.

5 Government Furnished Materials

The Government will provide adequate physical work space and will furnish: desk, phone, computer equipment (to include all necessary hardware and software), an electronic mail (email) account, use of the Government telephone, facsimile machine, copier usage, as required by this position.

6 Deliverables

In addition to the applicable requirements, the contractor shall provide the following deliverables and reports.

6.1 The contractor shall bring problems or potential problems affecting performance to the attention of the COR as soon as possible. Verbal reports will be followed up in the monthly status report.

6.2 The contractor shall provide monthly reports to contractor format, which will include but not limited to, accomplishments, problem areas, planned objectives and invoices submitted (DI-MGMT-80227 - Monthly Status Report).

6.3 The contractor shall prepare and deliver Contractor Roster (DI-MGMT-81596 - Contractor Administrative Space).

6.4 Post Award Conference shall be required for the Basic Contract Award and Task Order awards in accordance with DI-ADMN-

81505.

7 Contractor Administrative Space Reporting

The contractor shall deliver the Contractor Administrative Space report in accordance with DI-MGMT-81596 Tailored (DD1423) for any task orders that have contractor personnel anticipated to occupy administrative space at Picatinny Arsenal. In contractor format, within 10 days of contract award, the contractor shall prepare and deliver to the government the following:

(1) Name of Contractor

(2) Contract Number (including the task order number, if applicable)

(3) Start date and end date of contract

(4) Names of contractor personnel occupying administrative space at Picatinny

(5) The Building number the contractor personnel occupy

This information will be sent to: Garrison Space Manager, TBD; PCO, Ms. Katherine Conklin, katherine.conklin@us.army.mil; and the ACOR and Technical POC for each individual task order.

8. Accounting for Contracting Services

8.1 The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army

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data collection site where the contractor will report ALL contractor manpower (including subcontractor manpower) required for performance of this contract.

8.2 The contractor is required to completely fill in all the information in the format using the following web address https://cmra.army.mil. The required information includes:

8.2.1 Contracting Office, Contracting Officer, Contracting Officers Technical Representative;

8.2.2 Contract number, including task and delivery order number;

8.2.3 Beginning and ending dates covered by reporting period;

8.2.4 Contractor name, address, phone number, e-mail address, identity of contractor employee entering data;

8.2.5 Estimated direct labor hours (including sub-contractors);

8.2.6 Estimated direct labor dollars paid this reporting period (including subcontractors);

8.2.7 Total payments (including sub-contractors);

8.2.8 Predominant Federal Service Code (FSC) reflecting services provided by contractor (and separate predominant FSC for each subcontractor if different);

8.2.9 Estimated data collection cost;

8.2.10 Organizational title Associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army

Requiring Activity is responsible for providing the contractor with its UIC for the purposes of reporting this information); UIC CODE:

W4MKAA

8.2.11 Locations where contractor and subcontractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website);

8.2.12 Presence of deployment or contingency contract language; and

8.2.13 Number of contractor and sub-contractor employees deployed in theater this reporting period (by country).

8.3 As part of its submission, the contractor will also provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period will be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year.

8.4 Contractors may use a direct Extensible Markup Language (XML) data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a contractors system to the secure web site without the need for separate data entries for each required data element at the web site. The specific formats for the XML direct transfer may be downloaded from the web site.

8.5 Accounting for Contractor Services: The contract shall utilize UIC # W15BW9.

8.5.1 Unit Identification Code (UIC) UICs are not anticipated under this contract.

8.6 Quality Assurance Surveillance Plan (QASP)

8.6.1. A Performance Requirements Summary/Quality Assurance Surveillance Plan (PRS/QASP) that describes how the contractors performance will be measured against the performance standards shall be included in individual task orders. The Government may seek consideration for contractor performance that does not meet the performance standards in the Performance Work Statement as remedy if needed. If the contractor does not meet the performance standards in the Performance Work Statement and QASP, then the contractor shall re-perform the work at no additional cost to the Government and the Government reserves the right to reduce the price for services that are not performed or do not meet contract requirements.

8.6.2. All task orders will require Performance Based Service Acquisition (PBSA) strategies and will have a corresponding

QASP in accordance with (IAW) each Task Order PWS.

9. Attachments

9.1 Performance Requirements Summary/ Quality Assurance Surveillance Plan (PRS/QASP):

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See Solicitation No. W15QKN-16-R-0070 Attachment No. 0004 for PRS/QASP chart.

*** END OF NARRATIVE C0001 ***

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PACKAGING AND MARKING

Regulatory Cite Title Date Regulatory Cite Title Date _______________ ______________________________________________________________________ ____________ _______________ ______________________________________________________________________ ____________

1 52.211-4000 COMMERCIAL PACKAGING REQUIREMENTS (DS7039) APR/2014

1. Packaging - Preservation, packaging, packing, unitization and marking furnished by the supplier shall provide protection for a minimum of one year, provide for multiple handling,…

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