USCA19R0062-0002.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

1. CONTRACT ID CODE

2. AMENDMENT/MODIFICATION NO.

3. EFFECTIVE DATE

See Block 16C

4. REQUISITION/PURCHASE REQ. NO. 5. PROJECT NO. (If applicable)

PMDCODE

Manish Patel, 202-502-3258 Procurement Management Division Administrative Office of the United States Courts One Columbus Circle, N.E.

Suite 3-250 Washington, DC 20544-0001

6. ISSUED BY CODE7. ADMINISTERED BY (If other than Item 6)

9A. AMENDMENT OF SOLICITATION NO.

USCA19R0062

CODE FACILITY CODE

8. NAME AND ADDRESS OF CONTRACTOR (No., street, country, state and ZIP Code) (X)

X 9B. DATED (SEE ITEM 11)

07/15/2019

10A. MODIFICATION OF CONTRACT/ORDER NO.

10B. DATED (SEE ITEM 13)

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X XThe above numbered solicitation is amended as set forth in item 14. The hour and date specified for receipt of Offers is extended, is not extended, Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods: (a) By completing items 8 and 15, and returning ____copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM ONLY APPLIES TO MODIFICATION OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT

ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return _______ copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

The purpose of this amendment is to issue clarifications and follow-up responses on questions submitted. Please see the attached document "USCA19R0062 Q&A Clarifications".

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remain unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print) 16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

(Signature of person authorized to sign)

15B. CONTRACTOR/OFFEROR 15C. DATE SIGNED

By (Signature of Contracting Officer)

16B. UNITED STATES OF AMERICA 16C. DATE SIGNED

NSN 7540-01-152-8070

Previous edition unusable

STANDARD FORM 30 (REV. 10-83)

Prescribed by GSA FAR (48 CFR) 53.243

USCA19R0062 /0002 - Page 1 of 6

Section C - Descriptions/Specifications/Statement of Work No Changes

Section D - Packaging and Marking No Changes

Section E - Inspection and Acceptance No Changes

Section F - Deliveries or Performance No Changes

Section G - Contract Administration Data No Changes

Section H - Special Contract Requirements No Changes

Section I - Contract Clauses No Changes

Section K - Representations, Certifications and Other Statements of Offerors or Respondents No Changes

Section L - Instructions, Conditions and Notices to Offerors or Respondents

L-1 Instructions

1.0 Proposal Due Date

Proposals are due by 12:00PM Eastern on November 7, 2019. Late submissions will not be accepted. Proposals must be emailed to Manish_Patel@ao.uscourts.gov by the due date stated above. Hard copies will not be accep-ted.

Any questions on this solicitation are due by 12:00PM Eastern on August 1, 2019. If submitting questions, the offeror shall identify the specific section, clause, and/or attachment of this solicitation the question refers to.

2.0 Instructions

There are two parts (A&B) associated with the offeror’s proposal:

Part A - Base BPA:

1) BPA Business Proposal with the following:

a. A completed Section K - Representations, Certifications, and Other Statements of Offerors or Respondents of this solicitation.

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b. Evidence of an adequate accounting system (related to evaluation factor 2). Offerors shall provide proof of an adequate accounting system. The offeror shall provide a copy of the offeror's most recent audit per-formed by the Defense Contract Audit Agency (DCAA), Defense Contract Management Agency (DCMA), or any Cognizant Federal Agency (CFA)indicating the accounting system has been audited and determined adequate for cost reimbursement contracting. Offerors who have not had an accounting system review by DCAA, DCMA, or a CFA may, at the offeror's expense, submit information from an independ-ent Certified Public Accountant (CPA) or other qualified independent third party, verifying the accounting system complies with Federal Government Auditing Standards.Offerors who fail to provide this evidence will be ineligible for award and their proposal will not be evaluated.

c. Completed Attachment A BPA Pricing (related to evaluation factor 8). The offeror shall include their com-pany name in cell A2 of the tab labeled “BPA Labor Rates” of the spreadsheet. On the "BPA Labor Rates" tab, the offeror shall provide on-site and -off-site hourly rates for the "Associate", "Senior", "Master", and "SME" labor categories listed for each of the five years. On-site rates shall be used when working at a gov-ernment facility. Off-site rates shall be used when working at the offeror’s facility. The tab labeled “Roles and Descriptions” provides the skills and qualifications required for each labor category to assist the offer-or in determining their rates. The "Labor Category Levels" tab provides a description of what "Associate", "Senior", "Master", and "SME" mean. Post award, the labor rates in columns B through AO will carry for-ward and establish the hourly rates for the duration of the BPA.

d. Also, on Attachment A BPA Pricing (related to evaluation factor 8), the offeror shall provide pricing for the their Case Management Platform solution. The offeror shall provide this pricing on the tab labeled "BPA SaaS Rates". The offeror can propose tiered pricing (e.g. Tier 1 is 1-100 users, Tier 2 is 101-200 users, etc). and shall identify the tiers in columns B through F. If there are tiered volume discounts the of-feror can provide, they are encouraged to do so. If so, the offeror must show and explain this volume dis-counting price structure The offeror shall complete rows 6 through 8 by providing their per user per month cost for the five year duration of the BPA. The Offeror shall specify costs for the different levels of users aligning with the following levels and definitions: 1) Power User - full access to all operations of the Solu-tion (e.g., Chiefs, Supervisors, Officers, Data Quality Analysts, IT Administrators), 2) Limited User - ac-cess to limited operations of the Solution (e.g., Contract Specialist), 3) Team User - access to view data and reports across office and/or at a national level (e.g., Probation Administrators, Data Analysts). If the offeror does not offer separate pricing by these user levels, the offeror shall indiciate this and provide the same pricing for all levels. The Offeror shall specify additional storage cost units in gigabytes for addition-al data and file storage and provide this in rows 14 and 15. In row 19, the offeror shall also provide a one-time network connection cost, which indicates the initial one-time costs to connect the Cloud Service Pro-viders network to the Judiciary's DCN. To support the Government's price evaluation, the offeror shall provide a detailed breakdown of how they arrived at their pricing for this case management platform solution. The offeror shall provide this detail in a separate document to help inform the Government. This includes details of any additional hardware and/or software the offeror intends to use to meet the require-ments of the solution.

e. Using the pricing from the "BPA SasS Rates" tab, the offeror shall apply this pricing to the scenario de-scribed in the "SaaS Scenario" tab (related to evaluation factor 8). The offeror shall use their tiered pricing model, data storage prices, and one-time network connection costs to complete the scenario. The scen-ario calls for the Government to purchase 250 licenses per month in the first year up to a total of 1,000 li-censes. In year 2, the intent is to ramp up to 1,000 users per month for a total of 9,000 users. In year 3, the Government would have 9,000 users using the solution. Additional information related to the scenario is provided in rows 3 through 11 on the "SasS Scenario" tab. The Government will take the total price from cell F84 and use that for price evaluation purposes only. Post award, only the "BPA SaaS Rates" tab will carry forward and establish the platform solution pricing for the duration of the BPA.

f. The offeror shall submit the necessary documentation required as instructed in Clause I-1 "Clause 7-20 Se-curity Requirements (DEVIATION August 2018).

2) BPA Technical Proposal with the following:

a. FedRamp Compliance (related to evaluation factor 1) - The offeror shall provide evidence to show their proposed solution meets FedRAMP Compliance. The offeror shall submit their accredidation package in-dicating how they meet the designated authorization level for High Confidentiality, Moderate Integrity, and Moderate Availability. In addition, the offeror shall submit a written technical response to show how

USCA19R0062 /0002 - Page 3 of 6 their proposed solution satisfies High Confidentiality, specifically addressing how they will approach the following:

1. Data Policies

i. Configuration change control.

ii. Controls for least privileged access.

2. Data Protection & Confidentiality

i. Data segregation.

ii. Auditing parameters, provided reports and frequency of report delivery.

iii. Incident response (e.g. procedures, test plans, etc.) and how the offeror will collaborate with the Ju-diciary SOC and ISSO.

3. Web Application Security

i. Code scanning and penetration testing for exposure to vulnerabilities such as XSS and SQL injec-tions to include frequency.

ii. Risk Management - number of POAMs and how quickly they get addressed.

b. Requirements Traceability Matrix (related to evaluation factor 3)– The offerror shall complete and submit Attachment B - Requirements Traceability Matrix based on the instructions provided in the "Instructions" tab of this attachment. From the information in this spreadsheet as well as the supporting reference docu-ments (Attachment 5 -PPS CCMS Pretrial and Lifecycle Business Capability, Attachment 6 - PPS CCSM Presentence Business Capability, Attachment 7 - PPS CCMS Post Conviction Business Capability), the of-feror shall also prepare and submit a written technical response to show how the offeror's proposed solu-tion satisifies the capabilities described in Requirements Traceability Matrix and to what extent the capab-ilities are satisfied with standard functionality versus the other Conditions. The offeror shall detail all soft-ware and hardware products proposed to meet the requirements. In the written technical response, the of-feror shall also describe how their proposed solution meets or exceeds the following objectives of the

BPA:

1. Configurable Solution (Overall BPA Objective 2.3)

2. Network Interconnection (Overall Objective 2.6)

3. Identity and Access Management (IdAM) - (Technical Objective 3.3)

4. Office 365 Compatability (Technical Objective 3.5)

5. Data Migration - (Technical Objective 3.17)

6. System Interfaces - (Design, Development, Test, Validation and Acceptance Objective 5.3)

c. Past Performance (related to evaluation factor 4)– The offeror shall provide three (3) past performance references completed within the last three years of the issuance date of this solicitation where the offeror successfully implemented a client/case management solution or similar functionality and capabilities with a user base larger than 1,500 users. The references can be from the federal or state level or from the private sector. Offerors shall submit past performance questionnaires (Attachment C – Past Performance Ques-tionnaire) for the three past performance references. The offeror shall complete Part 1 of the past perform-ance questionnaire. Each reference described in part 1 shall not exceed three numbered pages with no smaller than Times New Roman 11pt. font. For each past performance reference, the offeror shall provide:

1. Contractor name, place of performance, and DUNS Number.

2. Government contracting activity/commercial entity for which work was performed, with name, current address, e-mail address, and telephone number of the procuring contracting officer or customer point of contact.

3. Contract Number including relevant Task Order/BPA Call Numbers.

4. Contract Type (i.e. Fixed Price, Cost Reimbursement, Time and Materials, Labor Hour, etc.).

5. Awarded price/cost. If the offeror was responsible for only a portion of the tasks performed under the referenced contract, then the total price/cost should only include the price/cost of work performed by the offeror.

6. Final (or, if work is ongoing, projected final) price/cost. If the offeror was responsible for only a portion of the tasks performed under the referenced contract, then the final price/ cost should only include price/cost paid or to be paid for work performed by the offeror.

7. Final (or, if work is ongoing, projected final) delivery schedule, including dates of start and completion

USCA19R0062 /0002 - Page 4 of 6 of work. If the final delivery schedule was adjusted due to delays caused by the offeror, provide the reason for such delay.

The offeror shall provide a brief description of the tasks performed or objectives achieved for each referenced contract and indicate, by narrative explanation or a chart or table, tasks performed under the referenced project that were identical or similar to tasks required by the solicitation. The offeror shall then forward parts 2 and 3 of the Past Performance Questionnaire to each of their cus-tomer references. On behalf of the offeror’s customer reference, the offeror shall fill in their organ-ization name and the appropriate contract number located at the top of parts 2 and 3. Offerors shall instruct customer references to complete and submit parts 2 and 3 directly to the Contracting Of-ficer at manish_patel@ao.uscourts.gov by the proposal deadline.

The offeror shall provide copies of any cure notices or show cause letters received with respect to recent, relevant contracts of the offeror (whether or not the effort was identified as one of the refer-enced past performance contracts) and describe any corrective action implemented by the offeror or its prime contractor (if the offeror was a subcontractor). The offeror shall indicate if any recent, relevant contract (whether or not the effort was identified by the offeror as past performance refer-ence) has been terminated for cause or default and describe the circumstances of the termination.

The Government may supplement past performance information provided with any other informa-tion it may obtain from any other source including its own experience with the offeror.

d. Demonstrations (related to evaluation factor 5) - The offeror shall provide a demonstration of their solu-tion. Attachment D - Demonstrations provides further details and instructions for how the Government will con-duct the demos.

Part B – BPA Calls

1) The offeror shall provide separate BPA Call technical proposals for the two (2) BPA Calls included with this solicitation. Thus, two (2) technical proposals must accompany the offeror’s submission. Below are the details of what is required for each of the two BPA Calls:

a. BPA Call 1 - Initial Operating Capability. See BPA Call USCA19BPAC1009. (Related to evaluation factor 6):

i. The offeror shall provide a technical approach that clearly shows their ability to effectively and effi-ciently meet or exceed the requirements to deliver the Initial Operating Capability functionality. The offeror shall detail their proposed methodology and approach to program management, risk manage-ment, agile development, and implementation and training.

b. BPA Call 2 Operations and Maintenance. See BPA Call USCA19BPAC1010. (Related to evaluation factor 7):

i. The offeror shall provide a technical approach that clearly shows their approach, methodology, and ability to effectively and efficiently meet or exceed the requirements in this BPA Call. This includes their proposed methodology and approach to IT operations and maintenance addressing a continuous monitoring process for cybersecurity services and help desk support inclusive of the offeror’s stand-ards/SLA's for handling tier 2 and tier 3 support.

2) For the BPA Call price proposal, the offeror shall submit separate BPA Call price proposals for the two BPA Calls as follows:

a. For BPA Call 1 - Initial Operating Capability USCA19BPAC1009 (related to evaluation factor 8), the of-feror shall provide:

i. Time and Materials pricing for CLIN 0001 Discovery - Analysis and Roadmap and CLIN 0002 Deliv-ery of Initial Operating Capability. For these CLINs, the offeror shall provide, in a Microsoft Excel worksheet, a detailed breakdown of the labor mix it plans to use to complete the work. Pricing for CLIN 0001 and CLIN 0002 shall be based on the labor categories and rates on Attachment A – BPA Pricing. The breakdown shall include the labor category, number of hours by labor category, the hours, the hourly rate, and a total price for each labor category.

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ii. For CLIN 0003 Pilot Implementation Guide and Training, the offeror shall provide a Firm Fixed Price.

In addition, in a separate document, the offeror shall provide a breakdown of the labor categories, rates, and other price factors the offeror used to calculate the fixed price. This detail will inform the Judiciary as to how the offeror arrived at their pricing for this work.

b. For BPA Call 2 - Operations and Mainteance USCA19BPAC1010 (related to evaluation factor 8), the of-feror shall provide a Firm Fixed Price for CLIN 0001 and 0002. In addition, in a separate document, the offeror shall provide a breakdown of the labor categories, rates, and other price factors used to calculate the fixed price for each of the CLINs. This detail will inform the Judiciary as to how the offeror arrived at their pricing for each task.

The BPA Technical Proposal part a) related to how the offeror addresses High Confidentiality with respect to data policies, data protection & confidentiality, and web application security is limited to a total of twenty-five

(25) pages. This page limit does not apply to the FedRamp accredidation package required for the part a) sub-mission. The BPA Technical Proposal part b) related to the Requirements Traceability Matrix is limited to a total of fifty (50) pages. This page limit applies to the written technical response only. The Requirements Trace-ability Matrix spreadsheet is a separate submission and completed as instructed.

The offeror shall submit the parts a) and b) written responses in one PDF file and label the file as “BPA Tech-nical Proposal – (Offeror’s Name)”. The text shall be written in no smaller than Times New Roman 11-point font. A cover page and table of contents do not count towards the page limit. Any pages in excess of the lim-its specified for parts a) and b) will not be read or evaluated.

All BPA Call technical proposal submissions shall be submitted as PDF documents and each file shall be labeled “BPA Call Technical Proposal – (Insert BPA Call Number and Offeror’s Name)”. Each BPA Call tech-nical proposal is limited to thirty-five (35) pages. The text shall be written in no smaller than Times New Ro-man 11-point font. A cover page and table of contents on each of the BPA Call technical proposal submissions do not count towards the page limit specified for each of the BPA Calls. Any pages in excess of thirty-five will not be read or evaluated.

The offeror shall include all assumptions, conditions or exceptions (if any) upon which the proposal is based. If not provided, it will be assumed that none exist, including any which may be buried in the offeror’s technical proposal. It is not the responsibility of the Judiciary to seek out and identify assumptions, conditions or excep-tions contained in an Offeror's proposal. Offerors shall be aware that assumptions, conditions, or exceptions may render your proposal awardable. Any assumptions, conditions or exceptions shall be submitted in a separ-ate PDF file and labeled as "Assumptions USCA19R0062 - (Insert Offeror's Name)". A page limit does not ap-ply to the assumptions, conditions, or exceptions.

The Judiciary’s intent is to award these two BPA calls as the first two awards after this agreement is executed.

Therefore, offerors are encouraged to provide their best solutions, approach, and pricing for these BPA calls.

NOTE: In order to receive the business capability documents, which are Attachment 5 -PPS CCMS Pre-trial and Lifecycle Business Capability, Attachment 6 - PPS CCSM Presentence Business Capability, and Attachment 7 - PPS CCMS Post Conviction Business Capability, the offeror shall submit a written email request to the Judiciary. Offerors shall send an email to AO_Pactsccms@ao.uscourts.gov and the Gov-ernment will respond in a timely manner and send these documents.

Failure to adhere to the instructions above may result in your offer being removed from consideration for award.

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