Traffic_Safety_Software_(Addendum_#2_Revision).pdf
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- Attached to
- Traffic Safety Software
- Solicitation number
- 2026-RFP-108
- Issued by
- Polk County, Florida
About this file
This Request for Proposal (RFP) document is issued by the City of Lakeland, Florida, seeking proposals for a comprehensive traffic safety data analysis software solution to support the implementation of the City's Vision Zero Action Plan. The City is soliciting a cloud-based Software-as-a-Service (SaaS) platform with capabilities for data integration, geospatial analysis, risk assessment, customizable reporting, and role-based access controls. The software must integrate with existing traffic data sources including traffic volumes, speed percentiles, and crash data from the Signal 4 Database, with quarterly or monthly updates as specified. The RFP was released on September 10, 2026, with written questions due by 5:00 p.m. on September 23, 2026, and sealed electronic proposals due by 2:30 p.m. on October 13, 2026, through the City's OpenGov e-Procurement Portal. The contract term is not explicitly specified in the document; however, the implementation timeline has a goal of six months for deployment. Proposals must remain valid for 60 days from opening.
Pricing must include annual subscription fees, annual maintenance fees, and one-time integration fees submitted on a lump-sum basis. The City has established specific insurance requirements including Commercial General Liability coverage of $1,000,000 per occurrence, Business Automobile Liability of $1,000,000, Workers' Compensation at statutory limits, and Cyber & Privacy Protection Liability of $2,000,000 minimum. Evaluation will be weighted as follows: Qualifications and Relevant Experience (15%), Product Functional Match (25%), Implementation Timeline (20%), Risk, Performance and Quality Assurance (15%), Software Support and Training (15%), and Cost (10%). Vendor proposals must include an Executive Summary, detailed Technical Proposal, Project Plan with milestones, comprehensive Cost Proposal, and at least three client references. The City reserves the right to waive technicalities, reject any or all proposals, award to multiple vendors, or decline to make an award. No incumbent is identified, and funding sources are not specified in this document.
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Other files
| File | Type | Posted |
|---|---|---|
| Traffic_Safety_Software_(Addendum_#1_Revision).pdf | ||
| PSM_-_Contractor_Audit_Form.pdf | ||
| Indemnification_2026_Consultant_-_FDOT.docx | DOCX document | |
| Human_Trafficking_Affidavit.docx | DOCX document | |
| Indemnification_2026_Contractor.doc | DOC document | |
| Indemnification_2026_Contractor_-_FDOT.docx | DOCX document | |
| Indemnification_2026_Vendor.doc | DOC document | |
| Indemnification_2026_Consultant.doc | DOC document |
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Text version
REQUEST FOR PROPOSAL
2026-RFP-108
TRAFFIC SAFETY SOFTWARE
City of Lakeland
1140 E. Parker Street
Lakeland, FL 33801
RELEASE DATE: September 10, 2026
DEADLINE FOR QUESTIONS: September 23, 2026
RESPONSE DEADLINE: October 13, 2026, 2:30 pm
RESPONSES MUST BE SUBMITTED ELECTRONICALLY TO:
https://secure.procurenow.com/portal/lakelandgov https://secure.procurenow.com/portal/%7bproject.government.code%7d
City of Lakeland
Traffic Safety Software
I. NOTICE
II. INTRODUCTION
III. SCOPE OF WORK
IV. MINIMUM REQUIREMENTS
V. SELECTION CRITERIA
VI. INSURANCE AND SAFETY REQUIREMENTS
VII. SPECIFICATION OF SAFETY AND OCCUPATIONAL HEALTH
REQUIREMENTS
VIII. VENDOR QUESTIONNAIRE
IX. PRICING PROPOSAL
Attachments:
C - Indemnification 2026 Vendor
G - Human Trafficking Affidavit
Request For Proposal #2026-RFP-108 Title: Traffic Safety Software
1. NOTICE
Traffic Safety Software
FOR THE CITY OF LAKELAND
Thursday, September 10, 2026
RFP No.2026-RFP-108
Sealed proposals will be received electronically by the Purchasing Manager via OpenGov, the City’s e-
Procurement Portal (“Portal”), until 2:30 pm – Tuesday, October 13, 2026. Proposals received after this specified time and date will not be considered. The sealed proposals will be publicly opened and read aloud on the same date and time in the office of the Purchasing Manager for the following:
RFP Documents may be accessed by visiting our Website athttps://procurement.opengov.com/portal/lakelandgov or by contacting the City of Lakeland
Purchasing Division @ (863) 834-6780.RFP Documents are Required for Submittal. Respondents are required to submit their response through the Portal. Respondents shall sign up on the Portal if an account does not exist.
THE CITY OF LAKELAND IS SOLICITING SEALED PROPOSALS FROM QUALIFIED VENDORS TO
PROVIDE:Traffic Safety Software.
THE PROPOSALS SUBMITTED SHALL BE IN COMPLETE ACCORDANCE WITH, WITHOUT LIMITATION, THIS REQUEST FOR PROPOSAL, THE ATTACHED CITY OF LAKELAND SPECIFICATIONS, ALL CODES AND
REQUIREMENTS REFERENCED THEREIN.
All Questions regarding this request for proposals shall be in writing and submitted electronically via the
Portal through the Question and Answer tab before 5:00 pm on Wednesday, September 23, 2026.
Responses will be released on the Question and Answer Tab.
1.1. CLARIFICATION AND/OR EXCEPTIONS OF DOCUMENTATION
Proposer requiring clarification or having a dispute with these documents must advise the City
Purchasing Division of the nature of the required clarification or basis of the dispute, in writing, no later than 5:00 pm on Wednesday, September 23, 2026 via the Portal's Question and Answer tab. If no written contact has been made by this specified date, the Proposer waives the right to any future consideration and accepts the documents as published and/or revised by the City. Additionally, submitting a signed bid shall be construed as a total compliance statement. Note: Any use of brand names (manufacturer) in this invitation and specification is for Proposer convenience only and shall not limit this offering. Equal or better equipment and alternate bids may be given consideration.
https://procurement.opengov.com/portal/lakelandgov
1.2. FLORIDA PUBLIC RECORDS LAW
IF THE CONTRACTOR HAS QUESTIONS REGARDING THE APPLICATION OF
CHAPTER 119, FLORIDA STATUTES, TO THE CONTRACTOR’S DUTY TO PROVIDE
PUBLIC RECORDS RELATING TO THIS CONTRACT, CONTACT THE CUSTODIAN OF
PUBLIC RECORDS: KELLY S. KOOS – CITY CLERK AT: PHONE: 863-834-6210, E-
MAIL: cityclerk@lakelandgov.net, MAIL: ATTN: CITY CLERK 228 S.
MASSACHUSETTS AVE., LAKELAND, FLORIDA 33801.
In accordance with Florida Statute §119.0701, the Contractor shall keep and maintain public records required by the City in performance of services pursuant to the contract. Upon request from the City’s custodian of public records, Contractor shall provide the City with a copy of the requested records or allow the records to be inspected or copied within a reasonable time at a cost that does not exceed the cost provided pursuant to Florida Statute Chapter 119 or as otherwise provided by law. Contractor shall ensure that public records that are exempt or confidential and exempt from public records disclosure requirements are not disclosed except as authorized by law for the duration of the contract term and following completion of the contract if the Contractor does not transfer the records to the City. Contractor shall, upon completion of the contract, transfer, at no cost, to the City all public records in possession of the Contractor or keep and maintain public records required by the City to perform services pursuant to the contract. If the Contractor transfers all public records to the City upon completion of the contract, the Contractor shall destroy any duplicate public records that are exempt or confidential and exempt from public records disclosure requirements. If the Contractor keeps and maintains public records upon completion of the contract, the Contractor shall meet all applicable requirements for retaining public records. All records stored electronically must be provided to the City, upon request from the City’s custodian of public records, in a format that is compatible with the information technology systems of the City.
1.3. EXPARTE COMMUNICATION
Please note that to insure the proper and fair evaluation of a proposal the City of Lakeland prohibits exparte communication (i.e., unsolicited) initiated by the Respondent to the City Official or Employee evaluating or considering the proposals prior to the time a bid decision has been made. Communication between Respondent and the City will be initiated by the appropriate City Official or Employee in order to obtain information or clarification needed to develop a proper and accurate evaluation of the proposal. Exparte communication may be grounds for disqualifying the offending Respondent from consideration or award of the proposal, then in evaluation, or any future proposal.
1.4. INSURANCE AND SAFETY REQUIREMENTS
All insurance shall be secured from or countersigned by an agent or surety company recognized in good standing and authorized to do business in the State of Florida.
The Contractor shall, within ten (10) days of notification of award and prior to commencement of work, take out and maintain in full force and effect minimum insurance coverage as specified in the attached requirements. This insurance shall remain in force and effect throughout the duration of the contract.
A certificate of existing insurance coverage should be submitted with the proposal as proof of insurability. If the current coverage does not meet the RFP requirements, then the Respondent should mailto:cityclerk@lakelandgov.net request an affidavit of insurability from the Respondent’s insurance agent that certifies the requirements can and will be met. Failure to provide adequate insurance coverage may be cause for disqualification as non-responsive to the RFP requirements. The Contractor agrees to accept and abide by the City of Lakeland safety regulations in complete accordance with the attached requirements.
1.5. INDEMNIFICATION AGREEMENT
The Contractor agrees to indemnify and hold harmless the City of Lakeland in complete accordance with the attached requirements. This agreement shall be signed, notarized and returned with the RFP submittal. Failure to provide the Hold Harmless Indemnification Agreement may be cause for disqualification as non-responsive to the RFP requirements.
1.6. HUMAN TRAFFICKING -- F.S. 787.06(14)
In compliance with Section 787.06(14), Florida Statutes, the attached Affidavit must be completed by an officer or representative of a non-governmental entity that is executing, renewing, or extending a contract with the City of Lakeland, Florida (the “Governmental Entity”). This attests under penalty of perjury that the nongovernmental entity does not use coercion for labor or services when a contract is executed, renewed or extended between a governmental entity.
1.7. DRUG-FREE WORKPLACE CERTIFICATION
By submitting a proposal in response to this Request for Proposal, you are certifying that your company is a drug-free workplace in accordance with Florida Statute 287.087.
1.8. SUSPENSION AND DEBARMENT CERTIFICATION
By submitting a bid in response to this Invitation to Bid, you are certifying that your company, pursuant to 49 CFR Part 29: (1) is not presently suspended or debarred as, and/or listed on the U.S. General
Services Administration’s System for Award Management (SAM) as such; and (2) will at all times remain eligible to bid for and perform the services subject to the requirements set forth herein and other applicable laws. Proposer agrees that any contract awarded to Proposer will be subject to termination by the City if Contractor or its subcontractors fail to comply or maintain such compliance.
1.9. PUBLIC ENTITY CRIMES
A person or affiliate who has been placed on the convicted vendor list following a conviction for a public entity crime may not submit a proposal on a contract to provide any goods or services to a public entity, may not submit a proposal on a contract with a public entity for the construction or repair of a public building or public work, may not submit proposals on leases of real property to a public entity, may not be awarded or perform work as a contractor, supplier, subcontractor, or consultant under a contract with any public entity, and may not transact business with any public entity in excess of the threshold amount provided in Section 287.017, for CATEGORY TWO for a period of 36 months from the date of being placed on the convicted vendor list.
1.10. CONFLICT OF INTEREST / STATEMENT OF NON-COLLUSION
The award hereunder is subject to Chapter 112, Florida Statutes. All respondents must disclose with their proposal the name of any officer, director, or agent who is also an employee of the City of
Lakeland. Further, all respondents must disclose the name of any City of Lakeland employee who owns, directly or indirectly, an interest of five percent (5%) or more of the respondent’s firm or any of its branches.
The respondent shall certify that he/she has not, either directly or indirectly, entered into any agreement, participated in any collusion, or otherwise taken any action in restraint of free competitive bidding in connection with the proposal and that the respondent is not financially interested in, or otherwise affiliated in a business way with any other respondent on the same land or improvements.
1.11. E-VERIFY CERTIFICATION
Vendor/Contractor shall utilize the U.S. Department of Homeland Security’s E-Verify system, in accordance with the terms governing use of the system, to confirm the employment eligibility of:
All persons employed by the Vendor/Contractor during the term of the Contract to perform employment duties within Florida; and
All persons, including subcontractors, assigned by the Vendor/Contractor to perform work pursuant to the Contract with the City.
1.12. VENDOR/CONTRACTOR CERTIFICATION REGARDING SCRUTINIZED
COMPANIES
Section 287.135, Florida Statutes, as may be amended, prohibits agencies or local government entities from contracting with companies for goods or services of $1,000,000.00 or more, that are on the
Scrutinized Companies with Activities in Sudan List, the Scrutinized Companies with Activities in the Iran
Petroleum Energy Sector List, the Scrutinized Companies that Boycott Israel List or is engaged in a boycott of Israel and that it does not have business operations with Cuba or Syria.
As the person authorized to submit proposals on behalf of the Proposer, I hereby certify that the company identified above in the section entitled “Proposer Vendor Name” is not listed on either the
Scrutinized Companies with Activities in Sudan List or the Scrutinized Companies with Activities in the
Iran Petroleum Energy Sector List, the Scrutinized Companies that Boycott Israel List. I further certify that the company is not engaged in a boycott of Israel or has business operations in Cuba or Syria. I understand that pursuant to section 287.135 , Florida Statutes, as may be amended, the submission of a false certification may subject company to civil penalties, attorney’s fees, and/or costs.
1.13. SCRUTINIZED COMPANIES OR OTHER ENTITIES
Pursuant to Florida Statute §287.135(3)(b)2., as may be amended, the City may terminate its contract with Contractor if Contractor is found to have been placed on the Scrutinized Companies or Other
Entities that Boycott Israel or is engaged in a boycott of Israel.
1.14. PROHIBITION AGAINST CONSIDERING SOCIAL, POLITICAL OR IDEOLOGICAL
INTERESTS IN GOVERNMENT CONTRACTING -- F.S. 287.05701
Bidders are hereby notified of the provisions of section 287.05701, Florida Statutes, as amended, that the City will not request documentation of or consider a Bidder's social, political, or ideological interests when determining if the Bidder is a responsible Bidder. Bidders are further notified that the City's governing body may not give preference to a Bidder based on the Bidder's social, political, or ideological interests.
1.15. ADDENDA
It is the Respondent’s responsibility to review all available project documents including Addenda, Notices and Questions & Answers prior to submitting a proposal. Respondent shall acknowledge all addenda electronically within their submission via the Portal.
The failure of a Respondent to submit acknowledgement of any addenda that affects the proposal price(s) may be considered an irregularity and may be cause for rejection of the proposal.
1.16. BID PROTEST PROCEDURE
The City’s procedure on bid disputes is located in the City’s Purchasing Manual and can be found at https://www.lakelandgov.net/departments/purchasing/bid-dispute-policy.
1.17. TERMS AND CONDITIONS OF AGREEMENT
A copy of the agreement to be entered into with the successful Respondent is included with this RFP
Attached herein, should the City require such.
1.18. OPENGOV PROCUREMENT
The City of Lakeland uses OpenGov, the e-Procurement Portal (“Portal”), to administer the competitive solicitation process, including but not limited to soliciting quotes, sealed bids, proposals, and qualifications, issuing addenda, posting results and issuing notification of an intended decision. Bidders are strongly encouraged to familiarize themselves well in advance of their intention of submitting a proposal to ensure familiarity with the use of the Portal. The City shall not be responsible for a Bidder’s inability to submit a proposal by the end date and time for any reason, including issues arising from the use of the Portal.
1.19. RFP SUBMITTAL
Respondent shall complete all electronic sections of their response and submit a response before the due date and time identified in the Timeline of this solicitation. Electronic sections may comprise of but are not limited to Contact Information, Addenda Confirmation, Questionnaire, Pricing and Company
Profile.
The City of Lakeland at its sole discretion reserves the right to waive technicalities or irregularities, to reject any or all proposals, and/or to accept that proposal which is in the best interest of the City. The award of this proposal, if made, may be based on considerations other than total cost and may be awarded based on various considerations, including without limitation; Respondent’s experience and/or qualifications, past experience, administrative cost, standardization, technical evaluation and oral and/or written presentations as required. The City reserves the right to accept all or part, or to decline the whole, and to award this RFP to one (1) or more Respondents. There is no obligation to buy. The
RFP, if awarded, will be in the judgement of the City the most responsive to the City’s needs. The City of
Lakeland encourages the use of minority and women owned businesses as subcontractors or in joint venture arrangements.
https://www.lakelandgov.net/departments/purchasing/bid-dispute-policy
City of Lakeland, Florida
2. INTRODUCTION
2.1. Summary
The City of Lakeland is seeking proposals from qualified vendors to provide a comprehensive traffic safety data analysis software solution. The desired software will be used to analyze traffic safety data, identify high-risk areas, and support the implementation of the City’s Vision Zero Action Plan.
2.2. Background
The City of Lakeland is committed to improving road safety for all users, including drivers, pedestrians, and cyclists. To support this commitment, we require advanced tools for analyzing traffic data and identifying trends and patterns that can inform safety interventions. The selected software will be a critical component in our strategy to reduce traffic accidents and enhance public safety.
2.3. Contact Information
Tara Walls
Senior Buyer
1140 East Parker Street
Lakeland, FL 33801
Email: tara.walls@lakelandgov.net
Phone: (863) 834-6780
Department:
Public Works Traffic Operations
2.4. Timeline
The City Commission may not approve this purchase, or may ask that the plan be modified in some respect. The City may opt to modify and/or terminate the project described within the RFP.
The suggested deployment schedule contained within this RFP is subject to change based on the City’s needs and/or final scoping of the project through the contract negotiation phase.
Estimated Schedule
RFP release September 10, 2026
RFP questions deadline September 23, 2026, 5:00pm
RFP proposal due date October 13, 2026, 2:30pm mailto:tara.walls@lakelandgov.net tel:(863)834-6780
3. SCOPE OF WORK
3.1. Project Objectives
The software solution should include, but is not limited to, the following features:
• Cloud-Based System
• Data Integration: Capability to integrate and analyze various data sources on including, at minimum:
o Traffic volumes, updated quarterly at minimum o 85th Percentile Speeds, updated quarterly at minimum o 50th Percentile Speeds, updated quarterly at minimum o Crash Data from Signal 4 Database, updated monthly at minimum.
Other available relevant traffic data, including near-miss detection, pedestrian near-miss detection, seatbelt use detection, and other data will be evaluated as part of the consideration of overall value for money.
• Geospatial Analysis: Tools for mapping and visualizing traffic data, including heat maps and before-and-after graphical comparisons of user-selected data between two user-defined time periods for evaluating the effectiveness of implemented countermeasures. Of particular interest is reduction of speeds and reduction of crashes involving severe injury or fatality.
• Risk Assessment: Features to identify high-risk areas and predict potential crash hotspots using advanced analytics.
• Reporting and Dashboards: Customizable reports and interactive dashboards for monitoring traffic safety metrics. The solution shall support reporting based on user-defined map areas such as city commission districts.
• User Access and Security: Role-based access control to ensure data security and privacy.
• Scalability: Ability to handle large datasets and scale as needed.
• User-Friendly Interface: Intuitive user interface for non-technical users.
3.2. Security Requirements
Security Requirements
The proposed software solution must adhere to the highest standards of data security in line with the
National Institute of Standards and Technology (NIST) Cybersecurity Framework (CSF) and federal guidelines. All data at rest must be encrypted using Advanced Encryption Standard (AES) with a minimum of 256-bit keys, and data in transit must be encrypted using Transport Layer Security (TLS) 1.2 or higher. The solution must implement access controls based on the principle of least privilege, include multi-factor authentication (MFA) for all user access, and should support integration with existing government identity management systems (e.g., SAML, LDAP). Furthermore, the system must ensure compliance with applicable privacy regulations, employ data anonymization techniques when dealing with personally identifiable information (PII), and provide secure data transfer mechanisms, including the use of encrypted APIs.
o Risk: AI/ML models typically require large volumes of data, including potentially sensitive information (e.g., crash data, near-miss incidents, pedestrian data). If these datasets contain personally identifiable information (PII), there is a risk of privacy breaches. Mitigation:
Implement data anonymization and enforce strict access controls. Regularly audit AI/ML data sets for compliance with privacy standards.
o Risk: AI/ML models can unintentionally learn and reinforce biases present in historical traffic data. This can result in inequitable safety interventions or resource allocations, potentially affecting certain groups (e.g., pedestrians, cyclists) unfairly. Mitigation: Employ bias detection and correction mechanisms during model training. Use diverse data sets to train models and conduct regular audits to ensure fairness and non-discrimination.
o Risk: AI models, particularly complex ones like deep learning models, can be "black boxes" with limited transparency in how they make decisions. This lack of interpretability can hinder understanding of risk assessments or the identification of high-risk areas. Mitigation:
Use interpretable models where possible and provide clear documentation of the model's decision-making process. Incorporate explainability features to allow stakeholders to understand and trust the AI’s predictions.
o Risk: AI/ML models heavily rely on the quality and integrity of the input data. Inaccurate, outdated, or incomplete data can lead to flawed analysis, inaccurate risk assessments, and erroneous conclusions about traffic safety. Mitigation: Establish strict data validation protocols, including regular data quality checks and updates. Incorporate mechanisms to handle missing or inconsistent data within the AI/ML models.
o Risk: AI/ML models trained on specific historical traffic data may overfit, meaning they may not generalize well to new or changing traffic patterns. This could result in ineffective or inaccurate identification of emerging traffic safety risks. Mitigation: Use robust model training practices, such as cross-validation and regular retraining with updated data.
Continuously monitor model performance and adjust as needed to accommodate changes in traffic conditions.
o Risk: AI/ML models themselves can be targets for cyberattacks. For example, adversarial attacks could manipulate input data to deceive the model into making incorrect assessments, potentially compromising traffic safety strategies. Mitigation: Implement model security measures, including input validation and anomaly detection, to protect against adversarial attacks. Regularly update models and monitor them for signs of tampering.
o Risk: Relying on vendor-provided proprietary AI models could lead to issues with data ownership, intellectual property, and a lack of control over how the AI processes sensitive city data. Additionally, vendor lock-in could restrict future flexibility in system enhancements or changes. Mitigation: Include requirements for transparency in AI/ML model development and processing logic. Negotiate data ownership terms with the vendor and consider using open-source or customizable AI models if possible.
o Risk: AI/ML models can generate false positives (identifying safe areas as high-risk) or false negatives (failing to identify actual high-risk areas). These inaccuracies can lead to misallocation of resources, ineffective safety interventions, or public mistrust in the system.
Mitigation: Implement a continuous feedback loop where model predictions are regularly reviewed, validated by domain experts, and used to improve model accuracy
3.3. Technical & Integration Requirements
• Fully hosted SaaS solution
• High availability and scalability
• A clear licensing model that keeps within budget
• Support City’s current integrations to on-premise Oracle environments
• Integration with Oracle PeopleSoft and eBS for creating budget data and loading the final budget
• No spreadsheet manipulation required
• Integration for downloading to Excel
3.4. Implementation Requirements
• Implementation timeline: An acceptable timeframe with a goal of 6 months
• Dedicated vendor project manager
• Defined project plan with milestones
• Regular status reports
• Change management process
• End-user training
• Final sign-off from the City on deliverables
3.5. Proposal Submission Requirements
Proposals should include:
• Executive Summary: Overview of the vendor’s solution and how it meets the city's needs.
• Technical Proposal: Detailed description of the proposed software, including architecture, functionalities, and integration capabilities.
• Project Plan: Timeline for implementation, including key milestones and deliverables.
• Cost Proposal: Detailed breakdown of costs, including software licensing, implementation, training, and ongoing support. If software support and updates are not included in the software license, these costs should be itemized. Cost information for licensing should include the ability for the city to allow access to its on-call traffic engineering consultant and consultants supporting city transportation design projects either under a blanket city-wide license, or a separate per-license cost for allowing this access on an annual or per-project basis.
• References: Contact information for at least three clients who have used the vendor’s services for similar projects.
4. MINIMUM REQUIREMENTS
4.1. MINIMUM REQUIRMENTS
All proposals shall include the following (as listed in the scope of work, Section 3.5), for them to be deemed responsive:
• Executive Summary
• Technical Proposal
• Project Plan
• Cost Proposal
• References
5. SELECTION CRITERIA
It is the intent of the City of Lakeland to award the contract to a vendor based on:
No. Evaluation Criteria Scoring Method Weight (Points)
1. Qualifications & Relevant Experience
Evaluated in terms of providing relevant examples of similar successful implementations
Points Based 15 (15% of Total)
2. Product Functional Match
Evaluated in terms of best meeting the City’s needs
Points Based 25 (25% of Total)
3. Implementation Timeline
Evaluated in terms of schedule reasonableness and meeting the City’s goal of implementation within 6 months
Points Based 20 (20% of Total)
4. Risk, Performance & Quality Assurance
Evaluated in terms of meeting the City’s cybersecurity and performance needs
Points Based 15 (15% of Total)
5. Software Support & Training
Evaluated in terms of providing adequate training and response to issues
Points Based 15 (15% of Total)
6. Cost Points Based 10 (10% of Total)
6. INSURANCE AND SAFETY REQUIREMENTS
6.1. STATEMENT OF PURPOSE
The City of Lakeland (the “City”) from time to time enters into agreements, leases and other contracts with Other Parties (as hereinafter defined).
Such Agreements shall contain at a minimum risk management/insurance term to protect the City’s interests and to minimize its potential liabilities. Accordingly, the following minimum requirements shall apply:
6.2. CITY DEFINED
The term City (wherever it may appear) is defined to mean the City of Lakeland itself, its Commission, employees, volunteers, representatives and agents.
6.3. OTHER PARTY DEFINED
The term Other Party (wherever it may appear) is defined to mean the other person or entity which is the counter-party to the Agreement with the City and any of such Other Party’s subsidiaries, affiliates, officers, employees, volunteers, representatives, agents, contractors and subcontractors.
6.4. LOSS CONTROL/SAFETY
Precaution shall be exercised at all times by the Other Party for the protection of all persons, including employees, and property. The Other Party shall comply with all laws, rules, regulations or ordinances related to safety and health, and shall make special effort to anticipate and detect hazardous conditions and shall take such precautionary and prompt action where loss control/safety measures should reasonably be expected.
The City may order work to be stopped at any time, without liability, if conditions exist that present immediate danger to persons or property. The Other Party acknowledges that such stoppage, or failure to stop, will not shift responsibility for any damages from the Other Party to the City.
6.5. INSURANCE - BASIC COVERAGES REQUIRED
The Other Party shall procure and maintain the following described insurance, except for coverage specifically waived by the City of Lakeland, on policies and with insurers acceptable to the City, and insurers with AM Best ratings of no less than A.
These insurance requirements shall in no way limit the liability of the Other Party. The City does not represent these minimum insurance requirements to be sufficient or adequate to protect the Other
Party’s interests or liabilities, but are merely minimums.
"Except for workers’ compensation and professional liability, the Other Party's insurance policies shall be endorsed to name the City of Lakeland as additional insured. It is agreed that the Other Party's insurance shall be deemed primary and non-contributory with respect to any insurance or self-insurance carried by The City of Lakeland for liability arising out of the operations of this agreement."
Except for worker’s compensation, the Other Party waives its right of recovery against the City, to the extent permitted by its insurance policies.
The Other Party’s deductibles/self-insured retentions shall be disclosed to the City and may be disapproved by the City. They shall be reduced or eliminated at the option of the City. The Other Party is responsible for the amount of any deductible or self-insured retention.
Insurance required of the Other Party or any other insurance of the Other Party shall be considered primary, and insurance of the City shall be considered excess, as may be applicable to claims which arise out of the Hold Harmless, Payment on Behalf of the City of Lakeland, Insurance, Certificates of Insurance and any Additional Insurance provisions of this agreement, contract, or lease.
6.6. Commercial General Liability
This insurance shall be an “occurrence” type policy written in comprehensive form and shall protect the
Other Party and the additional insured against all claims arising from bodily injury, sickness, disease, or death of any person other than the Other Party’s employees or damage to property of the City or others arising out of any act or omission of the Other Party or its agents, employees, or Subcontractors and to be inclusive of property damage resulting from explosion, collapse or underground (xcu) exposures. This policy shall also include protection against claims insured by usual personal injury liability coverage, and to insure the contractual liability assumed by the Other Party under the article entitled
INDEMNIFICATION, and “Products and Completed Operations” coverage.
The Other Party is required to continue to purchase products and completed operations coverage for a minimum of three years beyond the City’s acceptance of renovation or construction properties.
Bodily Injury and Property Damage -
Single limit each occurrence shall not be less than:$1,000,000.00
6.7. Business Automobile Liability
Business Auto Liability coverage is to include bodily injury and property damage arising out of ownership, maintenance or use of any auto, including owned, non-owned and hired automobiles and employee non-ownership use.
Bodily Injury and Property Damage -
Single limit each occurrence shall not be less than:$1,000,000.00
6.8. Workers’ Compensation
Workers’ Compensation coverage to apply for all employees for statutory limits and shall include employer’s liability with a limit of $100,000 each accident, $500,000 disease policy limits, $100,000 disease limit each employee. (“All States” endorsement is required where applicable). If exempt from
Worker’s Compensation coverage, as defined in Florida Statue 440, the Other Party will provide a copy of State Workers’ Compensation exemption.
All subcontractors shall be required to maintain Worker’s Compensation.
The Other Party shall also purchase any other coverage required by law for the benefit of employees.
6.9. Cyber & Privacy Protection Liability
This insurance shall be a “claims made” type policy written in comprehensive form and shall protect the
Other Party and the additional insured against claims arising from anyone’s acts errors or omissions including but not limited to outsourcers or vendors and any electronic or non-electronic security events whatsoever for:
A. your actual or alleged breach of any confidence, or violation or infringement of any rights to privacy or other legal protections for personal information, including but not limited to breach of a person’s right of publicity, false light, intrusion upon a person’s seclusion, public disclosure of a person’s private information, or misappropriation of a person’s picture or name for commercial gain;
B. your breach of duty to:
1. protect the security and confidentiality of customer records and information;
2. protect against any anticipated threats or hazards to the security or integrity of such records;
3. protect against unauthorized access to or use of such records or information which could result in substantial harm or inconvenience to any customer;
4. protect any personally identifiable information, or other private or confidential information;
C. under any statute including but not limited to HIPAA and GLB acts, or under any contract, including but not limited to your privacy statement;
The retroactive date of this “claims made” policy must be earlier than or equal to the start date of this contract. The Other Party is required to continue to purchase this coverage for a minimum of three years beyond the completion of this project.
The liability limits shall not be less than$2,000,000.00
6.10. EVIDENCE/CERTIFICATES OF INSURANCE
Required insurance shall be documented in Certificates of Insurance which provide that the City shall be notified at least 30 days in advance of cancellation, nonrenewable, or adverse change.
New Certificates of Insurance are to be provided to the City at least 15 days prior to coverage renewals.
If requested by the City, the Other Party shall furnish complete copies of the Other Party’s insurance policies, forms and endorsements.
For Commercial General Liability coverage, the Other Party shall, at the option of the City, provide an indication of the amounts of claims payments or reserves chargeable to the aggregate amount of liability coverage.
Receipt of certificates or other documentation of insurance or policies or copies of policies by the City, or by any of its representatives, which indicate less coverage than required does not constitute a waiver of the Other Party’s obligation to fulfill the insurance requirements herein.
6.11. Indemnification Agreement
See #ATTACHMENTS.
https://procurement.opengov.com/portal/lakelandgov/projects/300849/document?section=2884614
7. SPECIFICATION OF SAFETY AND OCCUPATIONAL HEALTH
REQUIREMENTS
All City of Lakeland (City) project representatives who assume responsibility for contract management will be responsible for ensuring compliance with these safety requirements by all Contractors and
Subcontractors, as applicable.
7.1. General
A. All Contractors are responsible for providing their employees (including Subcontractors) with a safe and healthy working environment as required under the Occupational Health and Safety
(OSHA) Act of 1970 and the Occupational Safety and Health Administration (OSHA) standards.
Therefore, the contractor and their employees are responsible for following all applicable OSHA standards, state regulations, and the City’s Safety Practices and Policies.
B. City management reserves the right to STOP work for any condition found to be Immediately
Dangerous to Life and Health (IDLH). The Contractor is solely and exclusively responsible for compliance with all safety requirements and the safety of all their employees and property on the project site. Note: Nothing in this requirement is to be construed to as removing or shifting responsibility from the Contractor.
C. The parties hereto expressly agree that the obligation to comply with applicable safety provisions is a material provision of this Contract and a duty of the Contractor. The City reserves the right to request demonstration of compliance with the safety provisions of this Contract at the City’s discretion. The parties agree that such failure is deemed to be a material breach of this Contract. The Contractor agrees upon such breach that all work under the Contract shall terminate until compliance with the provisions of this Contract is demonstrated. In no event shall action or failure to act on the part of the City be construed as a duty of the City to enforce the safety provisions of this Contract, nor shall it be construed to create liability for the City for any act or failure to act in respect to the safety provisions of this Contract.
7.2. Personal Protective Equipment (PPE) (OSHA 29CFR§1910 Subpart I)
It is the Contractor’s sole responsibility to provide adequate PPE for their employees. Additionally, the
Contractor is responsible for training their employees in the proper selection, maintenance, and use of
PPE. Minimal PPE requirements on City worksites, as applicable:
1. Foot protection must meet ASTM F2412 and ASTM F2413 standards and be worn on all City properties.
2. Head protection must meet ANSI Z89.1-1986 standards and be worn in all areas except office buildings and office trailers.
3. Eye and face protection must meet ANSI/ISEA Z87.1-2020 standards and be worn in all areas except office buildings and office trailers.
4. Hand and Arm Protection must meet OSHA 29CFR§1910.138 requirements for proper selection, inspection, and care.
5. Hearing Protection must meet ANSI/ASA S12.6-2016, OSHA 29CFR§1910.95(j) and
29CFR§1910.95 Appendix: B requirements. Hearing protection must be worn in areas where the noise level is over 85 decibels.
7.3. Housekeeping
It is the Contractor’s sole responsibility to keep the project work site clean during and after working hours. Contractors shall supply waste receptacles for each site location. They shall be emptied not less frequently than once each working day, unless unused, and shall be maintained in a clean and sanitary condition. At the completion of the Contract the Contractor will ensure that all excess materials are removed from the work site and that the worksite is left clean and safe. If the Contractor leaves a project work site unkept and in a hazardous condition; the City will have the area cleaned and charge the cost of the cleaning to the Contractor.
7.4. Smoking
All City property is non-smoking. Smoking is permitted only in designated areas. Receptacles must be used or waste removed in Contractor’s waste disposal container.
7.5. Safety Kick-offs and Safety Stand-Downs
A safety kick-off to disseminate safety expectations will be conducted by the Contractor before the project commences. Safety stand-downs will be conducted by the Contractor when major safety concerns, accidents, or near misses occur.
7.6. Training Documentation
OSHA requires documentation of all safety training provided to employees by their employers. Documentation of all required safety training required for work proposed for this Contract must be readily available upon request by the City of Lakeland.
7.7. Written Safety Programs or Plans
Contactors awarded contracts with the City must have all, written safety programs and/or plans readily available upon request by the City of Lakeland.
7.8. CONCLUSION
In summary, compliance with these safety specifications is crucial to ensuring a secure and productive work environment. By adhering to these policies, contractors actively protect their employees and demonstrate a commitment to preventing accidents and injuries. A robust safety culture, underpinned by regular training, and effective hazard management, is essential to the success of this project.
Ultimately, the contractor assumes full responsibility for maintaining these standards, promoting a safe workplace, and mitigating risks, with the shared goal of achieving zero incidents.
8. VENDOR QUESTIONNAIRE
It is the intent of the City to team with an outside vendor to procure a robust solution that meets the needs of the City as defined in this document.
Response to this RFP becomes the exclusive property of the City of Lakeland. Awarded Respondent’s deliverables and documentation throughout the course of this project become the exclusive property of the City of Lakeland. City Policies: As a general overall requirement, the Respondents of this RFP shall be required to comply with the City policies and procedures including, but not limited to: Standard
Contractual Provisions, Insurance Requirements, Indemnification, Safety Requirements, Consultant
Expense Reimbursement Policy, and the Florida Public Records Law.
8.1. Attest*
“I attest no City of Lakeland employee, their spouse, or child has an ownership stake in this organization.”
☐ Please confirm
*Response required
8.2. Proposal Validity and Acknowledgement*
THIS RFP SHALL BE VALID FOR SIXTY (60) DAYS FROM DATE OF OPENING.
The following RFP is in strict accordance with the City of Lakeland Request for Proposal No. 2026-RFP-
108, dated Thursday, September 10, 2026 and all attachments as referenced therein.
“I hereby certify that I understand and am aware that the City of Lakeland at its sole discretion reserves the right to waive technicalities or irregularities, to reject any or all proposals, and/or to accept that proposal which is in the best interest of the City. The award of this RFP, if made, may be based on considerations other than total cost and may be awarded based on various considerations, including without limitation; Proposer's experience and/or qualifications, past experience, administrative cost, standardization, technical evaluation and oral and/or written presentations as required. The City reserves the right to accept all or part, or to decline the whole, and to award this RFP to one (1) or more
Proposers. There is no obligation to buy. The RFP, if awarded, will be in the judgement of the City the most responsive to the City’s needs."
☐ Please confirm
*Response required
8.3. RFP Submittal Information - Executive Summary & Technical Proposal upload here*
Include Executive Summary & Technical Proposal as Outlined in Section 3.5, Scope of Work
*Response required
8.4. RFP Submittal Information - Project Plan upload here*
Include Project Plan as Outlined in Section 3.5, Scope of Work
*Response required
8.5. Certificate of Insurance (COI)*
A certificate of existing insurance coverage should be submitted with the proposal as proof of insurability. If the current coverage does not meet the RFP requirements, then the Proposer should request an affidavit of insurability from the Proposer's insurance agent that certifies the requirements can and will be met. The legal name provided on the COI must correspond with the proposal information submitted to the City.
*Response required
8.6. W-9 (Request for Taxpayer Identification Number and Certification)* Upload a completed and signed IRS for W-9 (Request for Taxpayer Identification Number and
Certification). The legal name and Taxpayer Identification Number provided on the W-9 must correspond with the Proposer's information submitted to the City. The W-9 must be signed and dated by an authorized representative.
*Response required
8.7. Florida Division of Corporations (Sunbiz) Registration*
Upload documentation from the Florida Department of State, Division of Corporations (Sunbiz), showing the Proposer's current business registration. Documentation should identify the legal business name, Florida document/registration number, and current status. The legal business name should correspond with the name provided in the proposal and W-9.
*Response required
8.8. Hold Harmless Indemnification Agreement*
Complete and upload the City’s Hold Harmless/Indemnification Agreement. The agreement must be completed in its entirety, signed by an authorized representative of the Proposer, and properly notarized.
The legal business name identified on the agreement must exactly match the legal business name of the Proposer submitting the solicitation response and the name provided on the Proposer's W-9.
Failure to submit a properly completed and signed affidavit may result in the response being deemed non-responsive in accordance with the requirements of the solicitation.
*Response required
8.9. Human Trafficking Affidavit*
Complete and upload the City’s Human Trafficking Affidavit in accordance with Section 787.06(14), Florida Statutes. The affidavit must be completed in its entirety, signed by an authorized officer or representative of the Proposer under penalty of perjury, and properly notarized.
The legal business name identified on the affidavit must exactly match the legal business name of the
Proposer submitting the solicitation response and the name provided on the Proposer's W-9.
Failure to submit a properly completed and signed affidavit may result in the response being deemed non-responsive in accordance with the requirements of the solicitation.
*Response required
8.10. Drug-free Workplace Certification*
By checking this box, the Proposer acknowledges that it has received, reviewed, and understands the
City of Lakeland Drug-Free Workplace & Mandatory Testing Policy and agrees to comply with all provisions of the policy applicable to the Proposer and its performance under any resulting contract.
☐ Please confirm
*Response required
8.11. Public Entity Crimes Certification*
By checking this box, the Proposer certifies that it is not on the convicted vendor list maintained pursuant to Section 287.133, Florida Statutes, and is not prohibited from submitting a bid, proposal, or reply on a contract with a public entity for the construction or repair of a public building or public work, the purchase of goods or services, or other activities restricted by Section 287.133, Florida
Statutes.
A person or affiliate who has been placed on the convicted vendor list following a conviction for a public entity crime may not submit a proposal on a contract to provide any goods or services to a public entity, may not submit a proposal on a contract with a public entity for the construction or repair of a public building or public work, may not submit proposals on leases of real property to a public entity, may not be awarded or perform work as a contractor, supplier, subcontractor, or consultant under a contract with any public entity, and may not transact business with any public entity in excess of the threshold amount provided in Section 287.017, for CATEGORY TWO for a period of 36 months from the date of being placed on the convicted vendor list.
☐ Please confirm
*Response required
8.12. Suspension and Debarment Certification*
By submitting a proposal in response to this Request for Proposals (RFP), you are certifying that your company, pursuant to 49 CFR Part 29: (1) is not presently suspended or debarred as, and/or listed on the U.S. General Services Administration’s System for Award Management (SAM) as such; and (2) will at all times remain eligible to submit a proposal for and perform the services subject to the requirements set forth herein and other applicable laws. Proposer agrees that any contract awarded to Proposer will be subject to termination by the City if Contractor or its subcontractors fail to comply or maintain such compliance.
☐ Please confirm
8.13. Conflict of Interest*
By checking this box, the Proposer certifies that, to the best of its knowledge, no actual or potential conflict of interest exists that would affect its ability to perform the resulting contract fairly and impartially. The Proposer agrees to disclose to the City any actual or potential conflict of interest that exists at the time of submission or arises during the term of a resulting contract.
☐ Please confirm
*Response required
8.14. Non-Collusion*
By checking this box, the Proposer certifies that its response has been independently prepared without collusion, consultation, communication, or agreement with any other Proposer or competitor regarding prices, the intent to submit a response, or any other material aspect of the response, except as otherwise permitted by law.
☐ Please confirm
*Response required
8.15. Vendor/Contractor Certification Regarding Scrutinized Companies* ☐ Please confirm
*Response required
8.16. E-Verify Certification*
☐ Please confirm
*Response required
8.17. Proposer certifies that no exceptions to the terms and conditions of the solicitation are being taken.*
☐ Yes
☐ No
*Response required
8.18. If exceptions are taken, specify in space below.
8.19. Local Vendor Preference
If claiming Local Vendor Preference, a current, valid Local Business Tax Receipt must be provided at the time the response is submitted in order to qualify for such consideration.
8.20. Local Vendor Preference Certification
If claiming Local Vendor Preference, I certify that the company satisfies each of the following criteria at the time of their submission of a response to the solicitation necessary to qualify as a “Local Business”: a vendor, supplier or contractor that: (i) conducts business within the jurisdictional limits of Lakeland
Electric’s service territory by providing goods, services or construction; (ii) maintains a physical business location within the jurisdictional limits of Lakeland Electric’s service territory in an area legally zoned for conducting such business; (iii) conducts business on a daily basis from the local business location; (iv) has conducted business from such location for at least twelve (12) consecutive months prior to the due date for the applicable bid or proposal; and (v) provides a copy of its local business tax receipt, if located within the City of Lakeland, or a copy of its Polk County local business tax receipt, if located outside of the City limits but within Lakeland Electric’s service territory.”
☐ Please confirm
8.21. References
Proposers must provide at least three (3) references with all details as requested.
These responses will be…
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