PWS - BC Elite effort 1630 12 May 25.pdf

Acquisition and Management of Services Contract:

Performance Work Statement

Contract:

FA8806-25-C-B0XX

For

Battle Management Command, Control, Communications & Intelligence

Period of Performance:

1 June 2025 – 1 June 2030

Date:

12 May 2025

1. Introduction

1.1. Statement of Objectives/Outcomes

The objectives/outcomes sought by this effort focus on receiving exceptional subject matter experts with in-depth knowledge of acquisition processes, including procurement, contracting, finance and program management. The Government is looking for individuals with rare talent, recognized for their innovation and solutions within the Government acquisitions industry. These individuals will provide direct support to key leadership, ensuring efficiency, bridging leadership gaps, and maintaining organizational resilience.

These highly skilled professionals provide critical expertise and efficiency, bridging leadership gaps caused by frequent military officer turnover, to ensure sustained organizational resilience and adaptability. They will directly support key leadership by offering acquisition and programmatic guidance, requiring access to highly sensitive classified information (i.e., TOP SECRET, SCI, and Tier 1 SAP) with a demonstrated ability to handle such materials. TS/SCI and SAP “eligible” do not meet minimum qualifications. Prior government approval and security vetting are mandatory for all individuals.

To be considered, candidates must exhibit unwavering integrity, adhering to all governmental and organizational regulations. They must also have a proven record as a high-level executive leader, demonstrating strong strategic decision-making, effective team management, and comprehensive organizational oversight. Additionally, contractors must hold relevant high-level government certifications, signifying their expertise and dedication to professional development. Finally, each candidate must possess exceptional communication and collaboration skills, with the ability to work effectively within a team setting alongside senior managerial, technical, and functional acquisition personnel

1.2. Scope

In execution of the requirements within this statement of work, outputs may take the form of but not limited to, information, advice, opinions, alternatives, analyses, evaluations, processes to eliminate waste, standardizing best practices, reducing cycle times/cost of doing business, and/or recommendations to complement the Government’s organic resources in accomplishing its mission. Deliverables may be in the format of, but not limited to, a report, software file, briefing, and/or other document as agreed to by the Government and delivered to the Government staff and/or the Contracting Officer Representative. The nature of this work will, at times, require the Contractor to respond quickly to stringent deadlines.

2. General Information

2.1. Workforce Safety

The Government reserves the right to restrict any individual that performs services on this contract without warning, explanation, or justification. Any Contractor employee, or prospective Contractor employee who is identified as a potential threat to health, safety, security, general wellbeing, or the operational mission of the installation and its population will lose physical access and be restricted from performing services for this contract.

2.2. Employment of Government Personnel

The Contractor shall not employ any person who is an employee of the United States Government (military or civil servant). The Contractor is cautioned that military Reservists and National Guard members may be subject to recall to active duty. Their absence at any time shall not constitute an excuse for nonperformance under this contract. The Government will unilaterally deduct total contract value for each hour of performance lost due to military Reservists and National Guard members activated for any time during the period of performance.

2.3. Full-time Equivalent

The definition of a Full-time Equivalent is a single individual performing services no less than 1,880 hours per year. This contract requires a dedicated staff, multiple individuals may not constitute a Full-time Equivalent (e.g., a 0.5 individual and another 0.5 individual do not constitute one Full-time Equivalent).

2.4. Minimum Qualifications

Each Full-Time Equivalent shall meet or exceed qualifications. The Contractor shall provide qualified Full- Time Equivalent individuals for the entire period of performance. The Contractor shall verify an individual’s qualifications in advance of making planned personnel changes and garner the Contracting Officer Representative’s review prior to assignment to this contract. If an individual fails to clearly meet qualifications, the Government may unilaterally adjust total contract value accordingly. If a personnel change becomes necessary, replacement personnel shall meet or exceed the qualifications for whom they replace.

Though other Government members may state or suggest that a proposed individual is qualified, only the Contracting Officer’s Representative has the authority to make the final determination. No reason or justification will be provided to the Contractor. The Contractor shall not add full-time equivalent to contract without the explicit approval from the Contracting Officer’s Representative.

2.5. Labor Categories

Each individual that supports this statement of objectives shall contribute to the successful execution of the Government’s unique mission requirements, vision, and objectives. Regardless of the area of expertise, each individual shall demonstrate experience, education, capabilities, duties, and responsibilities identified in this document.

2.6. Inherently Governmental Functions

The Contractor shall immediately stop work and notify the Government Contracting Officer in writing regarding situations where they believe, or have reason to believe, they were tasked to perform an inherently Governmental function as defined by Federal Acquisition Regulation.

2.7. Software and Database Proficiency

The Contractor shall proficiently use Government usable/accepted standardized and specialized software applications or databases.

2.8. Instructions and Guides

The Contractor shall develop, maintain, and update instructions, implementation guides, publications, forms, charters, and standardized processes in accordance with the latest regulations and directives. The Contractor shall document updates. The Contractor shall notify the Government when changes occur. The Contractor shall assist in retrieving, reviewing, synopsizing, and distributing most current Department of Defense, Air Force, Space Force, and Space Systems Command policy, guidance, instructions, processes, procedures, best practices, and information for compliance within the Directorate. The Contractor shall develop, maintain, and update implementation guides, and standardized processes, and assist Government in developing, updating policies and instructions in accordance with current regulations and directives: Space Systems Center, United States Space Force, United States Air Force, Department of Defense, Office of Management and Budget, Government Accountability Office, etc.

2.9. Reporting Discrepancies, Findings, and Recommendations

The Contractor shall identify discrepancies within their area of responsibility and report them to the Government. The Contractor shall document all findings and/or recommendations and upon Government approval of any recommendation, monitor them for proper implementation and/or resolution. The Contractor shall complete the following but not limited to self-inspection checklists, Staff Assistance Visits, and Management Internal Control Toolset checklist for their primary duties assigned. The Contractor will brief the Government on the results and will include a get-well plan to correct identified discrepancies.

2.10. Government Inspection

The Government shall inspect, and test services called for by the contract at all places and times during the term of the contract. The Contractor shall adhere to the performance thresholds identified in the Services Summary for this contract.

2.11. Scope Priority and Changes

The Government may re-prioritize tasks and requirements, including quantity and schedule requirements, and the Contractor will accept the priority. The Contractor will promptly report discrepancies to the Government in task sequencing and opportunities to improve product and process efficiencies. The Contracting Officer’s Representative may provide day-to-day tasking direction and prioritization for the Contractor. Other Government employees may not provide tasking direction and prioritization. Any matter concerning a change to the scope, prices, terms, or conditions of this contract shall be referred to the Contracting Officer.

2.12. Routine and Ad hoc Meetings

Routine meetings include but are not limited to meetings, staff, working groups, tag-ups, status, reviews, task management, Self-Assessment Program, and special topic meetings. Ad hoc meetings include but are not limited to integrated product team, technical interchange, process improvement, program manager, and contracting officer support. The Contractor shall host and/or participate in meetings, such as Integrated Product Team meetings, Technical Interchange Meetings, working group meetings, process improvement meetings, etc., with government and contractor organizations as directed by the Contracting Officer’s Representative.

The Contractor shall attend meetings and provide support for time sensitive and/or classified actions.

2.13. Data Rights Ownership

The Government will have data rights on all the products and deliverables developed for this contract as determined by DFARS 252.227-7013, 252.227-7014; 252.227- 7016; 252.227-7025 and 252.227-7027. The examples of products or deliverables include but not limited to advice, analyses, evaluations information, models, recommendations, reports, services, studies, training, and any product or information that will be developed with Government funding. The Contractor shall use Government systems, software, methods, processes, and facilities authorized by the Government to fulfill requirements. Use of any unauthorized means, process, or methods including but not limited to the use of any proprietary systems, software, methods, processes, and facilities are not permitted unless the Government authorized such use in writing with a descriptive understanding of impacts to data rights.

2.14. Assistance during Government Source Selection/Sole Source Activities Upon Contracting Officer’s Representative approval, the Contractor shall evaluate Program Contractor proposals in accordance with requirements, record results, and provide them to the Government Source Selection/Sole Source Team.

2.15. Administrative Records

All records, documents, and associated papers provided by the Government and generated during the period of this contract become Government property and will remain with the Government upon contract termination or completion. During the period of the contract, records, documents, and associated papers shall be available for review.

Contract Management

2.16. Contract Manager

The Contractor shall designate an individual with the authority to represent and speak on behalf of the prime and subcontractors that serve this effort in writing. This individual shall provide daily supervision and quality control and be accountable for performance throughout the term of the contract. This individual shall be part of the core staff (i.e., not part of overhead) that supports this effort and work alongside the Government. The Contract Manager shall be able to clearly speak, read, write, and understand/comprehend English.

2.17. Contracting Officer’s Representative

The Government Contracting Officer’s Representative is the Government Program Manager for this Contract.

The Contracting Officer will administer the contract. The Contracting Officer’s Representative will manage the contract and ensure the Contractor meets performance and compliance standards.

2.18. Training

Each individual servicing/assigned to this Contract shall be fully trained to perform functions identified in this contract. The Contractor shall provide fully trained personnel to perform tasks throughout the period of performance. No additional training shall be required on this contract (e.g., on-the-job training, Defense Acquisition University, certifications, etc.).

2.19. Government Inspection

The Government will evaluate the Contractor’s performance under this contract. Government methods of inspection other than those listed in the statement of objectives may occur during the performance period of this contract. Such surveillance will be done according to standard inspection procedures or other contract provisions. Any action taken by the Contracting Officer because of inspections will be according to the terms of this contract.

2.20. Transfer/Deduction of Contract Value

The Government may transfer the dollar value associated with performance not received relative to the minimum full-time equivalent requirement identified at contract award and subsequent plus-up modifications from an exercised option to an unexercised option. The Government also reserves the right to pursue deductive changes to the task order value for not meeting minimum requirements. Lack of performance includes but is not limited to vacant minimum positions or services provided less than the minimum 1880 hours annually as defined in this work statement. The methodology used to calculate the dollar amount will be to multiply the fully burdened rate for each respective individual against the total number of hours of services not performed.

The required data shall be provided by the Contractor and reported in the status report (A002).

2.21. Contractor Direction and Tasking

This statement of objectives serves as the primary means of Contractor direction and tasking. The Contractor shall immediately notify the Contracting Officer’s Representative of improper direction or tasking.

Discrepancies or disagreements between the Contractor and the supported Government organization will be resolved by the Contracting Officer’s Representative. Only the Government Contracting Officer may provide direction to the Contractor. The Contracting Officer’s Representative is limited to task prioritization and requirements clarification. Under no circumstance may the supported government organization direct the Contractor to perform work outside the scope of this statement of objectives. The first point of contact for all matters is the Contracting Officer’s Representative.

2.22. Reviews and Assessments

The Contractor shall review documents for consistency with applicable military, federal, state, local, contractual, commercial, international statutes, regulations, policies, publications, directives, instructions, executive orders, codes, requirements, and/or standards and report findings to the Government. When performing requirements involving assessing program compliance, the Contractor shall execute these tasks in accordance with existing processes, guidance, directives, and charts.

2.23. Conflict of Interest

The Contractor shall not perform, or if started, immediately stop work where potential organizational and/or personal conflict of interest exists and notify the Government contracting officer in writing regarding any such situation. Organizational Conflict of Interest includes support to Program Contractors and their subcontractors in any contract arrangement whether they relate to this contract. The applicability of personal conflict includes assigned personnel or their household family members. The Contractor is responsible for obtaining information and then preventing all applicable corporate, supplier, and sub-tier vendor conflicts. Nothing in the foregoing shall affect compliance with the requirements of the clause at 5352.209-9002, Organizational Conflict of Interest.

2.24. Instructions, Guides, and Processes

The Contractor shall develop, maintain, and update implementation guides, and standardized processes, and assist Government in developing, updating policies and instructions in accordance with current regulations and directives: Space Systems Center, United States Space Force, United States Air Force, Department of Defense, Office of Management and Budget, Government Accountability Office, etc.

2.25. Tools, Processes & Procedures

The Contractor shall support the development, procurement, data collection, usage, modification/enhancement, implementation, integration, testing, documentation, verification, validation, protection and maintenance of tools, processes, guidelines, methodologies, models, simulations, databases, web sites, reports and applications to support the execution and management of acquisition programs.

The Contractor shall only use Government approved software tools (e.g., Automated Cost Estimating Integrated Tools – ACEIT and SEER) and standard Commercial Off-The-Shelf software (i.e., Microsoft Office applications, MS Project, MS EDGE). Other software tools may be used only upon authorization by the Contracting Officer’s Representative. All required Government approved software tools on Contractor Information Technology systems will be at the Contractor’s expense.

2.26. Meetings

The Contractor shall host and/or participate in meetings, such as Integrated Product Team meetings, Technical Interchange Meetings, working group meetings, process improvement meetings, etc., with Government and Contractor organizations as directed by the Contracting Officer’s Representative. The Contractor shall attend meetings and provide support for time sensitive and/or classified actions.

2.27. Archiving Data

All products to include, but not limited to: analyses, studies, reports, trainings, presentations, data, research, acquisition management directives, key programmatic reports and documents generated and received during the performance of this contract, shall be archived and backed-up electronically for immediate accessibility on Government approved server(s). The Contractor shall establish a file plan in accordance with Air Force Instructions and ensure the structure and user access is compliant with a Government approved plan at all times. The Contractor shall electronically archive any existing hard-copy information pertinent to the execution of this requirement and maintenance of historical records.

Contract Administration

2.28. Common Access Card/Network Access

The Contractor shall submit complete and accurate documentation for each individual that performs services on this effort to maintain uninterrupted continuity of Common Access Card and Network access throughout the entire period of performance. The Contractor shall ensure the Government has all necessary documentation required to maintain Common Access Card and network access no less than 30 days before Common Access Card expiration.

2.29. Contractor Employee Identification

The Contractor shall ensure that a quality camera and microphone is available and used for every teleconference by each individual that supports this contract (e.g., MS Teams, Google Meet, Zoom). All Contractor personnel serving this effort shall clearly identify themselves as Contractors during meetings, telephone conversations, voicemails (i.e., greetings and leaving messages), electronic messages, and signature blocks (including all sent and reply emails). All individuals that support this effort shall make their Microsoft calendar viewable to everyone assigned to the organization without the need for a request.

Contractor-occupied facilities, such as offices, shared rooms, or cubicles shall be clearly marked. Company signage shall be used and include the following: name, period of performance, and logo shall be no smaller than 8.5” by 5.5” and contain the word “Contractor” in Arial, 48 Font. Location of signage shall be conspicuous (i.e., hung above duty location or at point of entry). The Government may not provide a land line or mobile phone, however an active phone number is required for each individual. Each individual that performs services for this contract shall use an approved signature block for all email sent and replied to using the following example as a minimum.

FIRST MI LAST, Contractor [do not use DAF, USSF or USAF] Contractor company name Org supported [e.g., Office symbol, Battle Management Command Control& Communication, SSC/BC, etc]

O: 310.653.4000 C: 555.867.5309 email@spaceforce.mil

2.30. Hours of Operation and Availability

The Contractor shall ensure that each individual that supports this contract shall be readily available Monday through Friday. Readily available is defined as everyone that performs services on this contract shall be responsive by phone within an hour and two hours of email notification. Standard duty hours are defined as follows: A workweek is no less than 36 hours; a workday shall consist of no less than six consecutive hours that cover 0900 to 1500 Pacific. Travel may be required outside standard hours of operation to meet mission requirements. No individual shall have a regular day off (i.e., every other Monday/Friday). Alterations to work schedule shall be limited to Contracting Officer’s Representative approval and will be documented in the contract file. The Government reserves the right to reduce contract value or move services not performed to an unexercised option. The Contractor shall identify all vacancies in the status report (A002).

2.31. Contractor Employee Absences

The Contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The Contractor shall provide for all management and support of Contractor personnel. The Contractor shall assign tasks and maintain proper and accurate time keeping records of personnel assigned to work on the contract. The Contractor shall maintain a stable workforce while minimizing the impact of any turnover and/or disruptions to the Government and/or mission. The Contractor shall ensure continuation of services during personnel absences due to sickness, leave, and voluntary or involuntary termination from employment such that there is no negative impact to the Government mission. Upon notification of a pending vacancy, the Contractor shall provide written documentation to the Contracting Officer and Representative at least two weeks in advance of vacancy or sooner when possible. In the case of a no-notice departure, the Contractor shall immediately notify in writing. This written notification shall include the date and time the position will be vacant, anticipated replacement date, and management plan and corrective action, if needed, to ensure task mission is not impacted or degraded. The contractor will ensure out processing checklist and process are followed. The contractor shall collect and return access badges and common access cards.

2.32. Invoice Reviews

The Contractor shall facilitate an in-person review and obtain approval before submitting an invoice. The purpose of the meeting is to verify statement of objectives compliance and improve the efficiency of the invoicing process by addressing issues before invoice submission. Sub-contractor participation may be required so material being presented should address proprietary data concerns. The Government reserves the right to change the format and required information at will. The Contractor should expect frequent changes and those changes to be retroactive if the Government determines value added at no additional costs.

The Contractor shall facilitate this review. At least one of the Government representatives identified in this statement of objectives shall be present. The Contractor’s Contract Manager shall schedule one hour and invite the proper Government representative(s) no less than five working days in advance. The use of Contractor facilities is optional and at the discretion of the Government.

2.33. Supplies and Equipment

The Contractor shall use Government approved knowledge management tools in accordance with Department of Defense, Air Force, Space Force and Space Systems Command information technology instructions, regulations, policies, and procedures, including AFI 33-129, Web Management and Internet Use. Costs for required supplies and equipment may be reimbursable through other direct costs. The Contractor shall coordinate additional costs through the Contracting Officer’s Representative. A contract modification and additional funding may be required. Unauthorized purchases will not be reimbursed.

2.34. Non-Disclosure Agreements

The Contractor shall obtain non-disclosure agreements with applicable corporate, supplier, and sub-tier vendors with proprietary, restricted, competition sensitive, or any other restricted (e.g., non-foreign disclosure due to public law) data that will be used or accessed during the period of performance.

2.35. Facilities Use Agreement

The Contractor shall establish a facility use agreement with the Aerospace Corporation.

2.36. Parking

Contractor employees are not guaranteed parking.

2.37. Performance of Services Location

The Contractor shall perform all requirements on-site in Los Angeles, California, Washington D.C., Colorado Springs, CO, or other locations as required. Office space will be provided based on availability. Any request to provide support outside Government facilities described above, must be requested in writing. Off-site performance shall be limited to Contracting Officer’s Representative approval and will be documented in the contract file. All individuals performing classified work on this effort, shall be located on-site, alongside the Government in a Sensitive Compartmented Information Facility. The Contractor shall provide corresponding start/end dates, statement of objectives elements being performed, the accountable individual(s) responsible for performance, location of performance, and evidence of the location’s compliance with the security requirements of this contract.

2.38. Appearance/Conduct

Contractor personnel shall present a clean, neat and professional appearance at all times. Each employee shall wear the badge on the outer clothing on the front of the body between the neck and waist, so the front face of the badge is always visible. Proper business attire excludes “casual wear” such as denim jeans, T-shirts, tennis shoes, ball caps, hoodies, sweatpants, yoga pants, gym wear or similar. Company logo golf shirts with a collar are appropriate. Contractor personnel shall always maintain professionalism (e.g., refraining from undermining authority, harassing, or embarrassing attendees, and making inappropriate jokes).

2.39. Telework and Remote Work

The Government’s intent is for work to be performed alongside the Government. All remote work and telework for this contract are solely at the discretion of the Contracting Officer’s Representative on a case-by-case basis, documented in writing and maintained in the contract. Telework and remote work positions are limited to highly motivated, highly reliable, high performing individuals. Duty locations and hours must be coordinated and approved by the Government. The Contractor will mirror leadership support, reflecting the days and hours per week, in which leadership is in-office. Telework and remote work shall be at no additional cost to the Government. Contractor-incurred travel costs related to remote work may be reimbursed under the Other Direct Costs CLIN pending Government approval. Remote work does not apply to any particular element of the statement of work. Remote work approval is determined solely by the Contracting Officer’s Representee’s. Approval and may be rescinded at any time, for no reason and no justification will be provided.

All remote work will be identified in writing and captured in the contract.

2.40. Meeting Materials

The Contractor shall prepare presentation materials, special technical reports, and/or papers as requested, and provide the Government with copies of all materials presented at the meetings. This information shall be delivered to the Government as Technical Reports, Presentation Materials, or Conference Minutes, or other format as required by the Government. The Government will acquire unlimited data rights for all documentation delivered or otherwise provided to the Government during the performance of this Contract.

Once submitted, this information is considered Government-owned, and subject to Government dissemination decision.

2.41. Program Management Plan (A001)

The Contractor shall deliver a program management plan 60 days after the contract start date and provide revisions as required at no additional costs. Deviations to the plan shall be explained in detail/writing to include but not limited to: purpose for change, who directed (Government or Contractor), personnel change, cost and hour impact, and a running tally of all changes to date. Deviations shall be reported within the same month of change in the status report.

2.42. Status Report (A002)

The Contractor shall report a wide variety of information to ease and assist the effective and efficient execution of this effort in a Government acceptable format. The Government reserves the right to, at any time, modify or change the contents of the status report and/or how it is conveyed (i.e., spreadsheet, in writing and/or briefed by the Contractors Representative at no additional costs). The Contractor should expect frequent changes and additions to this deliverable. The report shall include, but is not limited to:

- Program Management Plan deviations

- Names, start/end date, company name, seating location, phone number, labor rate, actual hours performed vs.

proposed, actual cost, rent and travel costs for each individual who supports this statement of objectives

- Travel report to include but not limited to (trip report, location, itemized costs, copies of all receipts). The

Contractor shall manage to the approved travel budget and notify the Contracting Officer’s Representative when travel funding falls below $25,000.

- Report fully burdened labor rate for each individual that supports this effort (Direct labor upon request)

- Execution profile, billing profile, including projected shortfalls

- Funds run out date (if applicable)

- Invoice Reviews

2.43. Quality Assurance

The Contractor shall provide and maintain a Government acceptable inspection system covering services under this contract. Complete records of all inspection work performed by the Contractor shall be maintained and made available to the Government during contract performance and for as long afterwards as required. The Government has the right to inspect and test all services called for by the contract at all places and times during the term of the contract. If any of the services performed do not conform to the contract requirements, the Government may require the Contractor to perform the services again in conformity with contract requirements, at no additional cost or fee.

2.44. Deliverable Defects/Vacancies

When the defects in services cannot be corrected by re-performance, the Government may: Require the Contractor to take necessary action to ensure that future performance conforms to contract requirements; and reduce the contract price or any fee payable under the contract to reflect the reduced value of the services performed. If the Contractor fails to promptly perform the services again or take the action necessary to ensure future performance in conformity with contract requirements, the Government may charge to the Contractor any cost incurred by the Government that is directly related to the performance of such service or terminate the contract for default.

The Government may transfer the dollar value associated with performance not received relative to the minimum full-time equivalent requirement identified in this work statement from an exercised option to an unexercised option. The Government also reserves the right to pursue deductive changes to the task order value for not meeting minimum requirements. Lack of performance includes but is not limited to vacant minimum positions or services provided less than the minimum 1880 hours annually as defined in this work statement. The methodology used to calculate the dollar amount will be to multiply the fully burdened rate for each respective individual against the total number of hours of services not performed. The required data shall be provided by the Contractor and reported in the status report (A002).

2.45. Conference Minutes (A003)

The Contractor shall capture action items, record minutes, and disseminate to all invitees in a timely manner.

Minutes shall include, but are not limited to, purpose and objective; names/organization of principal, key attendees, and other invitees; names of all individuals invited compared to those who attended; if a key attendee was unable to attend provide reason for absence; summarize meeting effectiveness in relation to mission objective; and summarize events, discussions, decisions, and actions.

2.46. Conference Agenda (A004)

The Contractor shall identify and distribute the meeting purpose and objective as defined by the meeting principal to key attendees in advance using Microsoft Calendar. The Contractor shall ensure invitees receive read-ahead material two days in advance. The Contractor shall be made reasonably available for ad hoc meetings and include details in the status report specifying who called the ad hoc meeting, the number of Contractors in attendance. Adding value shall include, but is not limited to, offering expertise and recommendations, gathering, and distributing meeting materials, reserving conference rooms, using Microsoft Calendar for all invites, efficiently scheduling durations (e.g., begin/end on time), recording attendance, and ensuring key members are present.

2.47. Presentation Materials (A005)

The Contractor shall generate and consolidate presentation material, reports, and point papers as required to support meetings relevant to the functional disciplines of this statement of objectives. All meeting materials shall be provided to the Government and electronically archived on a government approved system. The Contractor shall provide weekly updates to the staff meeting slides located online. The Contractor shall attend weekly staff meetings if needed to provide status updates for assigned duties and inform the Government if there are any concerns. The Contractor shall be prepared to present information resulting from the execution of the statement of objectives requirements to include, but not limited to: analysis, assessment, review, and research. A summary list of all materials prepared in support of meetings shall be included in the status report to include the name and hours expended for development.

2.48. Contract Transition

The Contractor shall participate in organization, system, process, and information knowledge transfer from the Government program office team to include overlap with the existing Contractors, as applicable. The Contractor shall facilitate organization, system, process, and information knowledge transfer to any new Contractors and/or Government entities performing all or portions of this contract during the close out of this contract.

2.49. Training

The Contractor shall develop and implement, upon Government approval, a training program for the purpose of providing ad hoc on-the-job and classroom training to Government personnel.

2.50. Services Summary

Performance Objective Performance Threshold Quality of Product or Service: Contractor assures customer satisfaction.

No more than one set of corrections/rework due to errors allowed for any product. All corrections to be submitted within 1 hour of error identification.

Schedule: Deliverables are submitted on time. No more than one late deliverable for the period of performance

Business Relations: Responsive management, including timely responses to contingencies, modifications and tasks.

Clear, consistent and accurate written or verbal responses and/or acknowledgement shall occur within one hour of email notification.

Positions: Maintain same number of positions at all times as set forth in this document. Replacement personnel meet or exceed baseline award education/experience minimums. FAR 52.222.46 is used throughout period of performance.

Contractor shall maintain a 100% fill rate for each position (i.e., no fewer FTE that meet/exceed education and experience proposed to win the award) at all times during the contract period of performance. Government reviews all proposed replacement personnel for compliance.

Security: Comply with all security requirements. Zero security violations and no more than one security incident for the period of performance.

Appearance: Comply with appropriate business attire and proper badge location.

Zero violations of inappropriately dressed personnel. Badges worn in clear view.

Identification: e-mail, phone, office location w/ proper signage. Use of camera required during Video Teleconferencing (e.g., MS Teams, Google Meet, Zoom)

Zero violations. Clearly identified voicemails, Signature blocks for all sent and reply emails. Clearly marked office area with proper signage. Use of a camera for teleconferencing.

Meetings: Setup, punctuality, participation, preparedness, and minutes.

Setup and Punctuality: ready to start no less than FIVE (5) min prior to start time. Participation: invitees shall attend.

Preparedness: able to respond to questions, slides (in hand), take minutes (written).

Personnel Changes and Terminations: Notify the Government security officer, comply with out-processing checklist, and surrender credentials.

Notify the Government security officer, Contracting Officer and Representative within one hour of all employee terminations or transfers. Contractor shall ensure all individuals comply with the out-processing checklist, surrender parking pass, CAC and access badges.

Reporting Vacancies and Undelivered Effort: Accurate tracking and timely submission.

Vacancies and Undelivered effort shall be accurately reported in the status report for each individual supporting this effort. Detail shall include variance in proposed vs.

actuals effort and their respective labor rate (monthly and cumulative).

Invoice Reviews: Accurate, timely and take place before invoice submission.

Zero violations. The Contractor shall brief the Government and garner approval in writing before submitting an invoice.

Meeting time and location will be submitted in writing no later than 5 days before.

The Contractor shall submit complete and accurate documentation for each individual that performs services on this effort to maintain uninterrupted continuity of Common Access Card and Network access.

Zero late documents. The Contractor shall deliver all necessary documentation required to maintain Common Access Card and network access no less than 30 days before Common Access Card expiration.

3. Requirements Include but not limited to the following:

- Acquisition Support (CDRL A005)

- Contract Award and Management

- Financial Management

- Program/Project Management

- ACAT Acquisition Reporting (CDRL A005)

- Milestone Review and Life Cycle Acquisition Facilitation

- Portfolio Integration

- Research, Analysis, and Reporting

- Planning, Programming, Budget, and Execution

- Digital Solutions Design and Development

- Training

- Information Requests, Inquires

- Public Affairs

- Strategic Communications

- Audit Liaison (CDRL A005)

4. Deliverables All deliverables are subject to inspection prior to acceptance. All deliverables shall be in a Government acceptable format. In addition to the deliverables identified in this statement of objectives, reference Exhibit A, Contract Data Requirements List.

5. Contract Security Requirements The Contractor shall comply with the security requirements specified in the Contractor’s DD Form 254, including addendums and continuation pages. The system security classification and guidance and other security instructions (including but not limited to classified work or materials) applicable to this Contract will be determined by the Government as required.

Most individuals that serve on this effort will require a TOP SECRET security clearance with Sensitive Compartmented Information access and access to Special Access Programs. The Government will determine who is nominated for Sensitive Compartmented Information and Special Access Program access. The Government will provide the Contractor with the relevant system security classification and guidance, Program Protection Plan, and OPSEC plan as required. Work involving communication security information, restricted data, formerly restricted data, national intelligence information, Special Access Program information, North Atlantic Treaty Organization information, foreign Government information, controlled unclassified information and production of classified information will be performed at the direction of the Government. The Contractor will require access to Non-classified Internet Protocol Router Network, Secret Internet Protocol Router Network, and Joint Worldwide Intelligence Communication System for performance of this contract.

All classified material will remain under the control of the Space Force including disposition of any classified material at the completion of the contract. Other security instructions applicable to this Contract will be determined by the Government as required.

6. Applicable Guidance and Documents The Contractor shall be capable of adapting to mission changes, guidance, standards, policies and practices while performing the tasks within this statement of objectives. To ensure both the Government and Contractor remain synchronized relative to applicable guidance and documents, the Contractor shall perform all requirements using the most current and approved version of the applicable documents to affect the requirements of this statement of objectives.

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