Amendment_0001_Attachment_5_PWS_Track_Changes.pdf

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SP3300-18-R-5007

Amendment 0001 Attachment 5 - Performance Work Statement with Track Changes

PERFORMANCE WORK STATEMENT

RE-WAREHOUSING AND KITTING SERVICES

AT

DLA DISTRIBUTION PEARL HARBOR, HAWAII

SECTION C – ATTACHMENT J.1 – PERFORMANCE WORK STATEMENT (PWS)

A. The Defense Logistics Agency (DLA) is a United States (U.S.) Department of Defense (DoD) agency that provides worldwide logistics support for the missions of the Military Departments and the Unified Combatant Commands under conditions of peace and war.

B. In support of DLA’s mission, DLA Distribution is a combat support organization providing a single, unified material distribution system for DoD under DLA management. The DLA Distribution mission is to provide an integrated pipeline that sustains our Armed Forces around the world with innovative and tailored logistics services that are ever improving in terms of cost, timeliness, and relative value. The DLA Distribution vision is to provide best value, competitive distribution services to the war fighter around the world, around the clock.

DLA Distribution responsibilities include receipt, storage, issue, packaging, and worldwide transportation of all items placed under its accountability by the DLA and the military services. DLA Distribution also performs distribution services that are unique to a particular customer.

C. The DLA Distribution enterprise currently has Distribution Centers located throughout the world that store four million stock numbers in over 200 million square feet of storage space and process over 32 million transactions annually. The standard automated system for retail operations for this effort is Material Access Technology (MAT).

D. The primary mission of the Distribution Center is to perform receipt, storage (to include inventory and stock readiness functions), and issue functions for local customers and cross-docking and/or transshipment operations utilized in support of on-base customers.

E. The PWS details the requirements associated with the warehouse and distribution operations to be performed at DDPH and consists of the following Sections that should be read as a single interrelated document:

• Section C-1, General Conditions and Requirements

• Section C-2, Definitions and Acronyms

• Section C-3, Government Property (GP),Systems, Training, and Support

Services

• Section C-4, Contractor Requirements

• Section C-5, Specific Tasks

• Section C-6, Reports

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• Section C-7, Technical Exhibits (TE)

Throughout the contract, the term “Contractor” includes subcontractors.

Links to websites referenced throughout the PWS for regulatory guidance, publications, forms, and general information. If a link is broken or no longer works, the Contractor shall contact the Contracting Officer (KO) or Contracting Officer’s Representative (COR) for assistance.

SECTION C-1 GENERAL CONDITIONS AND REQUIREMENTS

A. This Section provides general information relating to the conditions of operation and general requirements relating to the warehousing and distribution services performed at the Installation.

1.1 SCOPE OF WORK

A. The Contractor shall provide all project management, supervision, labor, and personnel to perform the requirements of this PWS. The Contractor is augmenting Government employees, however, the Government will not provide any direct supervision to the Contractor employees. The Contractor shall ensure contractor employees are cross-training to move between the functional requirements of this PWS as workload dictates.

B. The Contractor will be required to perform services both inside and outside areas to include on open docks.

1.2 GENERAL OPERATING CONDITIONS

This Section provides general information relating to place of performance, Federal holidays, and duty hours, and access to the host installation.

1.2.1 PLACE OF PERFORMANCE

A. The Contractor shall perform these services at Pearl Harbor Naval Shipyard and Intermediate Maintenance Facility (IMF).

1.2.2 PERIOD OF PERFORMANCE

A. The period of performance for this contract action will be for a two (2) month phase intransition period of November 12, 2018 through January 12, 2019; a ten (10) month base period of January 13, 2019 through November 11, 2019;, with and four (4), one-year option periods.

1.2.3 FEDERAL HOLIDAYS

A. Federal holidays generally observed by Government personnel include:

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Observed Federal Holidays

New Year’s Day Martin Luther King Day

Presidents Day Memorial Day

Independence Day Labor Day

Columbus Day Veterans Day

Thanksgiving Day Christmas Day

B. The Contractor may utilize a different observed federal holiday schedule provided it is coordinated in advance with the COR.

C. In the event an Executive Order (EO) issued by the President of the United States declares

Agencies of the Federal Government closed for a regularly scheduled workday, the COR will determine and advise the Contractor on whether services are required for that day.

1.2.4 DUTY HOURS AND ACCESS TO THE HOST INSTALLATION

A. The Contractor shall perform services required under this PWS during a first shift operation. First shift hours are from 0630-1500, Monday through Friday, except Federal holidays. The Contractor may be required to work overtime as required by the KO or designee.

B. Due to changing traffic requirements brought on by construction, changing missions, and security concerns within the host Installation, access to the host Installation is subject to change, sometimes with little or no warning. Inbound and outbound traffic restrictions exist.

C. Force Protection Conditions (FPCONs) may affect access to the host installations and the Distribution Center. The FPCON is established by the host installation or higher national command authorities, and the Installation Commander is responsible for implementing the proper response to progressive levels of terrorist threats. FPCONs are normally displayed at most entrance gates, building entrances and office entrances. The Contractor shall adhere to and operate IAW any restrictions imposed as a result of a FPCON. Measures implemented under the various levels of terrorist threat may impact the Contractor’s normal operational approach to distribution services. The Contractor shall ensure that distribution services are sustained during heightened security measures.

1.3 PERSONNEL AUGMENTATION

A. The Contractor shall be responsible for the performance of all receipt functions and shall augment the Government workforce in re-warehousing and kitting. The Government and Contractor will have employees working in the same area, performing the same or similar

C-4 functions. Government management will provide general instructions on limitations and deadlines. The Contractor’s Project Supervisor and/or Warehouse Specialist Supervisor shall participate in daily or weekly (need determined by COR) workload planning meetings with the COR to discuss, as a minimum, planned workload for the day; work accomplished the work day before; the assignment of Contractor employees according to the Government’s daily workload requirements. The Project Supervisor shall ensure that an adequate number of personnel are assigned to the assigned functional area and shift to accomplish the workload identified by the COR. Additional instructions will be provided for any unusual assignments or those that vary from established procedures. The Contractor’s employees will independently carry out the assignments. Completed work will be spot-checked by Government management for adherence to procedures, accuracy, and completeness.

B. This is a non-personal services contract to provide distribution services IAW this PWS.

The Government shall not exercise any supervision or control over the Contractor’s employees performing the services herein. Contract employees shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Government and the Contractor understand that the services to be provided under this contract by the Contractor are non-personal services and that no employer-employee relationship exists between the Government and the Contractor. The Contractor’s primary interaction with the Government shall be through the KO or designee. The Government may provide technical direction which will assist the Contractor in accomplishing the PWS; however, the Government will not control the methods used by the Contractor to perform the service requirements set forth in the PWS.

C. All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of the members of the public that they are Government officials. All Contractor employees shall wear ID badges conspicuously on his or her outer clothing above the waist at all times and shall identify themselves as Contractors while in the work place and at meetings.

D. The Contractor shall report all contractor labor hours (including subcontractor labor hours) required for performance of services provided under this task order for the Defense Logistics Agency via a secure data collection site. The Contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk at:

http://www.ecmra.mil/.

1.3.1 KEY PERSONNEL LABOR CATEGORIES

A. The following labor categories are required as key personnel, however, the Contractor may propose alternate labor categories with supporting rationale and resumes that demonstrates http://www.ecmra.mil/ http://www.ecmra.mil/

C-5 the required experience. A resume for each position designated as key personnel showing qualifications and certifications shall be submitted as part of the proposal package for evaluation. All personnel are required to have an active Secret Clearance prior to working at

PHNSY.

1. Project Supervisor. The Contractor’s Project Supervisor shall be on-site at the

Installation for the duration of the contract. The Contractor shall designate a Project Supervisor who will have full authority to act for the Contractor on all matters relating to Contractor performance. Has the authority to resolve problems, allocate resources, manage personnel, and monitor operation performance adhering to the PWS and those general instructions on limitations deadlines presented by Government management to ensure complete satisfaction. In the performance of these duties, theThe Project Supervisor Contractor shall possess the basic knowledge and skills required to plan, control, manage, and be responsible for the successful completion of the work and shall be qualified to be the Contractor’s on-site supervisor and POC for Government representatives. The Project Supervisor’s experience shall demonstrate the skills and abilities to be able to provide overall supervision for Contractor employees to include, but not limited to, planning and managing the project professionally, ensuring that work is scheduled properly to obtain maximum use of resources, ensuring accurate and timely reports are provided, providing effective supervision to prevent inefficient or wasteful methods in the performance of the labor-hour services ordered, and ensuring cost saving factors and quality controls are used to ensure work is performed as scheduled and at a fair and reasonable cost in accordance with the terms of the Government’s QASP included in this PWS. The Project Supervisor’s experience shall include a minimum of three (3) years’ experience using automated warehouse management systems within the past five (5) years. After normal duty hours, the Project Supervisor shall respond to Government inquiries and emergency issues within two (2) hours of notification

2. Warehouse Specialist Supervisor. Oversees the storage and distribution operations.

Directs employees engaged in receiving, storing, issue, shipment and distribution of a variety of bin and bulk materials, equipment, and commodities using automated and manual material moving equipment, devices, and systems. Plans the use of subordinate workers, equipment, facilities, and materials based on projected workload on weekly or monthly bases. Establishes deadlines, priorities, and work sequences IAW general work schedules, methods, and policies established by Project Supervisor. Redirects workers and resources to accomplish unanticipated work and to accommodate daily workload fluctuations. Conducts planning of current and future work schedules, providing workload data, estimates, information on staffing needs, and recommendations as to the scheduling of projected work. Ensures work is done properly and efficiently IAW the terms and condition of the contract. Uses MAT and other Government Data Systems to perform the requirements in the PWS, i.e., resolving common error conditions, responds to computer output instructions or error conditions, and following SOPs. Experience shall include a minimum of three (3) years of experience in distribution and warehousing using MAT or equivalent automated Warehouse Management System (WMS) within the past five (5) years. The Warehouse Specialist Supervisor must be knowledgeable in DD1348-1A receipt processing, Navy requisitions, inventorying, supply operations, data entry into personal computers and

C-6 scanning devices, and possess an understanding of storage plans. Must possess a motor vehicle and forklift license for forklifts up to 20K.

1.3.2 NON-KEY PERSONNEL LABOR CATEGORY

A. The Government estimates the following labor category the Contractor shall identify to perform the requirements of the contract. This estimate does not prohibit the Contractor from using different labor categories. All personnel are required to have an active Secret Clearance prior to working at PHNSY.

1. Warehouse Specialist. Performs a variety of warehousing duties requiring an understanding of the establishment’s storage plan. Work involves most of the following: Verifying materials (or merchandise) against receiving documents, noting and reporting discrepancies and obvious damages; routing materials to prescribed storage locations; storing, stacking, or palletizing materials IAW prescribed storage methods; rearranging and taking inventory of stored materials; examining stored materials and reporting deterioration and damage; and removing material from storage and preparing it for shipment. May operate hand or power trucks in performing warehousing duties. Uses MAT and other Government Data Systems resolving common error conditions, responds to computer output instructions or error conditions, and following regulations. The Warehouse Specialist must be knowledgeable in DD1348-1A receipt processing, Navy requisitions, inventorying, supply operations, data entry into personal computers and scanning devices, and possess an understanding of storage plans. Must possess a valid motor vehicle and forklift license for forklifts up to 5K.

B. The following are personnel qualifications and certification requirements:

1. The contract work requires a variety of well-established warehousing and material handling methods and techniques and preservation servicing procedures. Contractor personnel must be proficient in reading and capable of communicating effectively in English. Contractor personnel must possess basic math skills and be familiar with the use of personal computers. Contractor personnel shall be capable of standing, bending, lifting, and walking for the majority of the day. Contractor personnel shall be capable of lifting and carrying moderately heavy material (up to 60 lbs.).

2. The Contractor shall maintain updated copies of any licenses and certifications for all employees and make them available to the Government upon request.

3. The Contractor shall be responsible for obtaining all necessary licenses and for complying with all applicable Federal, State, and local laws.

4. At minimum, the Contractor shall provide the KO or designee with the name(s) and telephone number(s) of key personnel authorized to act for the Contractor. No employee or representative of the contractor will be admitted to the site of work unless he/she

C-7 furnishes satisfactory proof that he/she is a citizen of the United States, or, if an alien, his/her residence within the United States is legal. All Contractor employees working under this contract shall be identified by a distinctive nameplate, emblem, or patch attached in a prominent place on an outer garment. Said outer garment employee identification shall not be substituted for DoD required passes or badges.

1.4 SECURITY

A. The Contractor and its personnel shall comply with all DoD and DLA regulatory guidance, including but not limited to:

• DLAM 5200.08 DLA Physical Security Manual

• DLAR 4145.11 Safeguarding of DLA Sensitive Inventory Items, Controlled Substances, and Pilferable Items of Supply.

• DLAI 6304 Information Security Program

• DLAI 6305 Operations Security (OPSEC)

• DLAI 8510.01 Information Assurance (IA) Management Controls

• DoDM 5200.1 (Volumes 1-4) Information Security Program

• DoD 5200.2-R Personnel Security Program

• DoD 5200.8-R Physical Security Program

• DoD 5205.02-M DoD Operational Security (OPSEC) Program Manual

B. The Contractor or any visitors of the Contractor entering DoD locations to perform contract requirements shall abide by all security regulations and may be subject to security inspections.

Contractor personnel and property shall be subject to search and seizure upon entering, while on, and upon leaving the DoD locations pursuant to regulatory guidance.

C. All Contractor personnel shall conduct themselves IAW acceptable business decorum at all times. The Contractor shall remove any individual from the site whose continued presence or employment on this contract is deemed by the KO or designee to be contrary to the public interest, adversely affect health, morale, welfare, or good order and discipline on the installation, or is inconsistent with the best interests of national security. IAW USC Title 18, Crimes and Criminal Procedure, Part I, Crimes, Chapter 67, Military and Navy, Section 1382, the Installation Commander has the authority to bar individuals from the host installation.

D. In the event of a strike by Contractor personnel, the Contractor shall be responsible for the cost of any increased security as determined necessary by the Installation or DLA Site Commander/Director.

E. The Contractor shall report immediately to the KO or designee any suspected, alleged, or actual criminal incidents IAW DLAI 5105 Reporting of Criminal Incidents.

F. The Contractor and its employees shall abide by host installation motor vehicle and parking regulations. All vehicles shall be parked in designated parking areas only. The Contractor and its employees shall conform to Federal, State and host installation driving regulations.

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1.4.1 PERSONNEL CLEARANCE

A. As directed by DoD 5100.76 only personnel who are mature, stable, and have shown a willingness and capability to perform assigned tasks in a dependable manner shall be assigned duties that involve the responsibility for control, accountability, and shipment of Arms, Ammunition and Explosives (AA&E). DoD Components shall comply with the provisions of 5200.2-R to ensure that persons assigned custody, maintenance, transportation, disposal, or security responsibilities for AA&E on military installations in the United States shall receive investigations and periodic reinvestigations as listed for each category of person.

1. U.S. Citizens

(a) Military Personnel. National Agency Check with Law and Credit (NACLC).

(b) DoD Civilian Personnel. Access National Agency Check and Inquiries (ANACI).

(c) Contractor Personnel (Including Sub-Contractors). NACLC.

B. The Homeland Security Presidential Directive 12 (HSPD-12) has established criteria for Contractors who require a Common Access Card (CAC) for either physical access to an installation or access to Government information technology (IT) systems. The Government requires Personnel Security Investigations (PSI) to establish that applicants or incumbents either employed by the Government or working for the Government under contract are suitable for the job and are eligible for a public trust or sensitive position. Upon favorable review and initiation of the PSI, Contractor personnel may be granted temporary access pending final adjudication of the PSI. The Contractor shall request personnel clearances IAW instructions found in TE 1.1 Contractor Personnel Security.

C. A Contractor Investigative Request (CIR) form annotating the appropriate designation shall be submitted for each contract employee. All contractor employees shall obtain and maintain a Secret designation. The Contractor shall possess the required Facility Clearance necessary for accessing classified information or material. The Contractor shall possess a Facility Clearance to process its employees for Personnel Security Clearances. Further information for obtaining a Facility Clearance is available at the Defense Security Service website http://www.dss.mil/isp/fac_clear/fac_clear_check.html.

D. Not later than 15 calendar days prior to contract full performance start date, the Contractor shall provide the KO or designee access rosters of all personnel, with the required investigation as outlined in paragraph A.1 needed to access and handle AA&E within the Restricted Areas. The roster shall include each employee’s full name, identification card number (if assigned), branch or section (if applicable), and security clearance (level of clearance and last investigation date, if applicable). The Contractor shall update the roster and provide to the KO or designee NLT five (5) workings days prior to the date of required access.

The Contractor shall make all modifications to the rosters and provide an update to the KO or designee within 12 hours for employees whose employment has been terminated and for employees who no longer require access to restricted areas.

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1.4.2 DoD Common Access Card (CAC)/Access Identification Badge (ID Badge) A. Every Contractor employee shall obtain and possess a DoD Common Access Card (CAC) and/or an Access ID Badge, as required by HSPD-12 and Directed-Type Memorandums (DTM) 08-003. Upon favorable review and initiation of the PSI to establish the suitability of an employee for the job and the approval for temporary Information Technology (IT) access pending final adjudication of the PSI, the Contractor shall submit to the KO or designee a request for the DoD CAC, IAW TE 1.2, CAC Procedures. The Contractor shall complete CDRL A002 for CAC Accountability.

B. For access on PHNY, the Contractor shall complete the following.

1. Security Requirements Applicable to Pearl Harbor Naval Shipyard & IMF Controlled Industrial Area, Other Sensitive Areas, Controlled Nuclear Information Areas, and/or Nuclear Work Areas (Rev. Aug 2013) (See TE 1.3)

2. Security Controls on the Dissemination of Naval Nuclear Propulsion Information Received or Generated Under NAVSEA Contracts. (See TE 1.4)

C. The Contractor shall safeguard all CAC and/or ID Badges. Contractor employees shall not share CAC and/or ID Badges. Each Contractor employee shall wear the ID Card(s) conspicuously on his or her outer clothing above the waist at all times while working on the installation. Personnel may be challenged and removed from the work area or denied access to the host installation if the CAC and/or ID Card(s) are not worn. The Contractor shall not display or use any badge as a means of personal identification outside the installation.

D. In the event that a Contractor employee damages his or her CAC and/or ID Card, the Contractor shall report the damaged CAC and/or ID Badge within two (2) working hours after discovery to the KO or designee. The Contractor shall arrange for a replacement CAC and/or ID Card. The Contractor shall return all Government provided CAC and/or ID Card(s) to the Government IAW TE 1.2 Common Access Card (CAC) Procedures. Contractor personnel failing to return their Government CAC and/or ID card are subject to criminal charges under United States Code (USC) Title 18, Chapter 1, Section 499 and 701.

1.4.3 INFORMATION SYSTEM SECURITY

A. Upon favorable review and initiation of the PSI to establish the suitability of an employee for the job and the approval for temporary IT access pending final adjudication but not less than fourteen (14) working days prior to the employee’s start date, the Contractor shall request Information Technology (IT) eligibility for an employee requiring access and passwords to the Government data systems. The employee may start prior to the fourteen working day timeline at the Contractor’s discretion provided all other Personnel Clearance requirements (see C-

1.4.4 A) are met and there is adequate Contractor workload which does not require IT access.

All Contractor employees who perform data entry and query functions shall require IT Level II category eligibility (Secret level clearance).

B. Contractor access to Government IT data systems shall be granted on a “need-to-know” basis, IAW DLAI 8510.01 Information Assurance (IA) Management Controls to Contractor

C-10 personnel who will perform data input and retrieval functions and for “clearance special access,” if applicable IAW DoD 5200.2-R, Personnel Security Program. All Contractor personnel provided with access to Government computers and systems shall observe IT security policies and procedures as provided by the KO or designee. The Contractor shall notify the KO or designee within 12 hours when, for reasons of personnel resignation, reassignment, termination, or completion of portions of the contract, Contractor personnel no longer require access to Government systems.

C. The Contractor shall observe all copyright agreements. In the interest of protecting Government systems from computer viruses, the Contractor shall not use public domain software nor shall Contractor personnel download software from public bulletin boards or Internet websites. Should the introduction of a computer virus or malicious destruction of computer software, stored information, or hardware result from the use of public domain software or from software taken from a public bulletin board or Internet website, the Contractor shall be required to repair the damage and incur all costs at no expense to the Government and without impact on delivery schedules.

1.4.4 SAFEGUARDING INFORMATION

A. The Contractor shall not allow access or disclosure of contract related information regarding the operations of the Distribution Center to any Government agency, non-Government agency, or individual unless specifically authorized by the KO or designee. The Contractor shall provide documents and files requested by such parties to the KO or designee within the timeframe requested. All files are the property of the Government and the Contractor shall turn all files over to the KO or designee at the completion or termination of this contract.

B. The Contractor may be required to access data and information that is proprietary to a Government agency or Contractor or that is of such nature that its dissemination and use other than as specified in this contract would be adverse to the interests of the Government or others. The Contractor and its personnel shall not divulge or release data or information developed or obtained under performance of this contract except to Government personnel who are authorized to receive the information or upon written approval of the KO or designee.

The Contractor shall not use, disclose, or reproduce proprietary data that bears a restrictive legend other than as specified in this contract.

C. Disclosure of information regarding operations and services of the Distribution Center to persons not entitled to receive it, or failure to safeguard any classified information that may come into the Contractor’s control in connection with work under this contract, may subject the Contractor, its agent, or its employees to criminal liability under USC Title 18, Crimes and Criminal Procedure, Part I, Crimes, Chapter 37, Espionage and Censorship, Sections 793, Gathering, Transmitting or Losing Defense Information, and Section 798, Disclosure of Classified Information. Neither the Contractor nor its employees shall disclose or cause to be disseminated any information concerning the operations of the activity which could result in, or increase the likelihood of, the possibility of a breach of the Distribution Center’s security or interrupt the continuity of the Center’s operation.

D. The Contractor shall report any security deviation or Practices Dangerous to Security (PDS), to include Communications Security (COMSEC), Operations Security (OPSEC), Information

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Security (INFOSEC), etc., to the KO or designee within one (1) hour of discovery. PDS have the potential to jeopardize the security of sensitive information and material if allowed to perpetuate. Examples include, but are not limited to, any knowing, willful, or negligent action that could reasonably be expected to result in an unauthorized disclosure of classified information; to include a loss or gain of classified material; failing to properly dispose of sensitive documents; leaving doors unsecured; and allowing unauthorized access to Security Areas such as pilferable and hazardous storage. These practices, when identified, shall be reported immediately to the KO or designee and the Contractor shall take the appropriate action that includes, but is not limited to, making changes or providing training to ensure the security of sensitive information and material.

1.4.5 FACILITY SECURITY

A. The Contractor shall control access by locking or unlocking the areas or facilities used by the Contractor in the performance of the contract requirements. The Contractor shall lock all overhead doors, cages, vaults, warehouse doors, windows, and other areas for reasons of internal security before leaving an area unattended and prior to the conclusion of any working day. The Contractor shall notify the KO or designee of any facility security concerns.

1.4.6 AUTHORIZED VISITOR CONTROL

A. Authorized visitors on official business related to the contract shall obtain approval from the host Installation Law Enforcement and Security Office and the KO or designee for entrance to the host Installation. The Contractor shall submit a DLA Form 1818, Visitor Request Form, or equivalent form to the KO or designee at least one (1) week in advance for all planned off-base visitors needing base access and shall follow the host installation policy for all visitors.

1.4.7 CONTACT OF A SUSPICIOUS NATURE

A. Contractor personnel who have been contacted under suspicious circumstances shall report that contact immediately to their supervisor, who shall report it within two (2) hours to the KO or designee for action. Suspicious contacts for reporting purposes are defined as:

1. Contact with an individual (regardless of nationality) that suggests to the Contractor employee that an intelligence gathering or terrorist organization may have targeted him or her for possible intelligence exploitation.

2. A request by anyone (regardless of nationality) for illegal or unauthorized access to classified or unclassified sensitive information.

3. Contact with a known or suspected intelligence officer from any country.

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4. Contact with a foreign diplomatic establishment, whether in the U.S. or abroad, for personal or official reasons. Certain Contractor personnel in positions designated as “sensitive” by the Government may also be required to inform their chain of command in advance of the nature and reason for contacting a foreign diplomatic establishment or travel to countries on the State Department list whose interests may be adverse to the United States.

B. Additionally, Contractor personnel who have information about activities pertaining to espionage, terrorism, unauthorized technology transfer, sabotage, sedition, subversion, spying, treason, unauthorized release of classified or unclassified controlled information, or unauthorized intrusions into automated information systems shall report that information immediately to the KO or designee for action.

1.5 SAFETY AND OCCUPATIONAL HEALTH (SOH)

A. DLA Distribution is pursuing recognition under the OSHA Voluntary Protection Program

(VPP). A key element of VPP is to ensure Contractor employees are afforded the same safe and healthful work environment as DLA personnel. The Contractor shall follow the Government’s SOH Plan (See CDRL A007). Contractors shall address the following with their workforce:

• Management Leadership and Employee Involvement;

• Worksite Analysis;

• Hazard Prevention, Report and Control, which includes procedures to report hazards including the following:

1. Identification of personnel to whom suspected hazards may be reported and when personnel should do so

2. Oral vs. written reports

3. Protection against reprisals for people filing reports

4. Timeframes for investigation of alleged hazard and response to the employee filing the report

• Safety and Health Training.

B. The Government will provide access to the Enterprise Safety Application Management System (ESAMS) (see Technical Exhibit 3.8 Government Data Systems). The Contractor shall use the ESAMS to record occurrence of all accidents, mishaps, or near miss incidents resulting in inpatient hospitalization, loss of life, amputation, loss of an eye and impact to the environment or property damage to a Government facility or equipment. Damage to Government facilities or equipment that is equal to or greater than $2 million may require additional investigation and formal reports IAW Defense Logistics Agency Instruction

6055.07. The Contractor shall request ESAMS access for incident reporting within one (1) working day of incident. The KO or designee will provide the Contractor with an ESAMS password. The Contractor shall input the above into ESAMS NLT than five (5) working days after receipt of the password. The Contractor shall notify the KO or designee via email or verbally, within one (1) hour for imminent danger situations or potentially serious situations, C-13

IAW the OSHA Act. The KO or designee will review the OSHA 300 Log of Work Related Injuries and Illnesses submitted at the end of each quarter of the year (January, April, July, and October).

C. The Contractor shall encourage employees to make oral reports to supervisors as the promptest and effective method of identification, especially for imminent hazards. The Contractor shall use either ESAMS or DLA Form 1404 or Contractor equivalent, when reporting hazards in writing. The Contractor shall have forms readily available at workplaces for employees to use, either via hard copy or electronically.

D. The Contractor shall print a copy of their annual OSHA Form 300A and post in the work place IAW OSHA requirements during the period of February 1 through April 30 each year for the previous calendar year.

E. The Contractor’s Project Supervisor shall attend working groups, safety meetings and councils and participate in and administer safety campaigns, educational material, safety bulletins, and other safety directives as requested by the KO or designee.

1.6 TRANSITION PLAN

A. A transition period may be required to allow for a smooth and orderly transfer of

Distribution Services, Retail Support, and Material Consolidation Support from an incumbent Contractor to a new Contractor. The Contractor shall participate in the phase-intransition period during which time the incumbent Contractor shall continue to perform the warehousing and distribution services.

B. The transition phase-in period is anticipated to begin November 12, 2018 and be completed January 12, 2019 shall begin at the effective date of the contract and shall not exceed two (2) months, at which time full performance shall commence.

C. The Contractor shall provide a Transition Plan and Reports (See CDRL A001) that sets forth actions, plans, procedures, and timelines necessary to ensure a smooth transition starting at contract award to full performance start date minimizing disruption to the current mission.

The Transition Plan shall include a Plan of Action and Milestones (POAM) using MS Project or equal software (Microsoft Excel) and shall identify all tasks and sub-tasks necessary for transitioning to full contract performance. The Transition Plan shall, as a minimum, address the following requirements:

1. Within five (5) calendar days from the date of contract award, the Contractor shall complete all required hiring actions for the Project Supervisor and the Warehouse Specialist Supervisor.

2. Within twenty (20) calendar days of the date of contract award, the Contractor shall complete all hiring actions for personnel required to perform the requirements of the contract and ensure employees who will require access to the Installation and

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Government Information Technology (IT) systems obtain a Common Access Card (CAC) IAW paragraph 1.4.1 and 1.4.2, of the PWS.

3. The Contractor shall ensure that all new employees are ready to begin working on the first day of full performance.

D. The Government will provide orientation to the Project Supervisor and Warehouse Specialist Supervisor during the phase-intransition period that will cover topics such as familiarization with operations, facilities location, assigned parking, and issuance of building passes.

1.7 PREPAREDNESS EXERCISES

A. As directed by the KO or designee, the Contractor shall participate in preparedness exercises relating to security disaster preparedness and response, wartime response, and emergency and environmental and similar preparedness exercises.

B. The Contractor shall participate in emergency and recall notification and personnel accountability exercises. The Contractor shall establish emergency notification and recall and personnel accountability procedures IAW DoDI 3001.02, Personnel Accountability in Conjunction with Natural or Manmade Disasters, and test those procedures twice annually when directed by the KO or designee. During the exercise, the Contractor shall determine the status and whereabouts of assigned personnel, report the status of each Contractor employee to the KO or designee within established timelines, and continue to report periodic status until further direction by the KO or designee. The Contractor shall follow their personnel accountability procedures in the event of a real emergency as directed by the KO or designee.

1.8 RECORDS MANAGEMENT

A. The Contractor shall complete appropriate documentation as necessary for each of the contract requirements. The Contractor shall retain source documents IAW DLAI 5015.01, Records Management. Source documents include but are not limited to receipts, issues, supply Condition Code changes, inventory and financial adjustments, hardcopy reports, and invoices and all supporting documentation (i.e. HMMS reports). The Contractor shall create and maintain complete and accurate hardcopy documentation files. The Contractor shall provide the KO or designee access to all files.

1.9 CONTRACT TRANSITION-OUT AND CONTINUITY OF SERVICE PLAN

A. The services provided under this contract are vital to the Government and must be continued without interruption during a transition to a successor Contractor at the end of the performance periods.

B. In addition to the requirements that may be requested pursuant to FAR 52.237-3, Continuity of Services (Jan 1991), the Contractor shall participate in a transition-out period in order to allow for a smooth and orderly transfer of responsibility to a successor Contractor. The KO or designee will request the Contractor submit a Contract Transition-Out Plan six (6) months prior to the end of the contract. The plan shall set forth actions, plans, procedures, and

C-15 timelines necessary to ensure a smooth and orderly phase-out. In this plan the Contractor shall address responsibilities for continuity of service and tasks related to the closure of the contract. (See CDRL A005 Transition-Out Plan and Continuity of Service Plan)

SECTION C-2 DEFINITIONS AND ACRONYMS

2.1 GENERAL DEFINITIONS

General definitions for terms found throughout this document or commonly used in the distribution process are located in TE 2.1 Definitions and Acronyms.

2.2 DOD DICTIONARY

The DoD Dictionary of definitions and terms is available on the Internet at http://www.dtic.mil/doctrine/dod_dictionary.

SECTION C-3 GOVERNMENT PROPERTY (GP), EQUIPMENT,

SYSTEMS, TRAINING, AND SUPPORT SERVICES

3.1 GENERAL INFORMATION

A. The Government will provide all operating materials and supplies; Material Handling

Equipment (MHE), miscellaneous warehouse equipment, Information Technology (IT) equipment that includes network equipment, desktop hardware, software, printers, and wireless devices; and IT data systems in the performance of the contract requirements.

The Government is responsible for the upgrade and maintenance of Government-furnished IT data systems. (See TE 3.1 Government Equipment)

B. The Government will provide On-the-job (OJT) training to Contractor employees. When requested by the KO or designee, the Contractor shall complete refresher training to comply with Government training requirements. The Government will provide training to the Contractor for all Government- transactional data systems to include MAT. The Government will be responsible for instructor costs associated with Government provided training.

C. At no cost to the Contractor, the Government will provide the services to be used exclusively to perform the requirements of this contract that include custodial services, refuse and recycling collection, Government forms, emergency medical services, police and fire protection, telephone, and utilities.

D. There is no requirement for the Contractor to provide any materials, equipment or supplies to the Government for this effort. This effort is for labor only. All materials, equipment or supplies that Contractor personnel will need to perform this requirement will be provided by the Government. The Contractor shall only provide Personal Protective Equipment (PPE) for all Contractor employees.

http://www.dtic.mil/doctrine/jel/doddict

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SECTION C-4 CONTRACTOR REQUIREMENTS

4.1 CONTRACTOR RESPONSIBILITIES FOR GOVERNMENT EQUIPMENT

A. The Contractor shall perform and document daily operator maintenance and safety checks prior to operating equipment. The Contractor shall inspect equipment for discrepancies before, during, and after operation to ensure that the equipment is in a safe and serviceable condition. The Contractor shall document discrepancies and immediately report them to the KO or designee for correction before operating the equipment.

B. The Contractor shall record daily meter and odometer readings of all government equipment on the daily operator checklist. The Contractor shall provide the completed daily operator checklist to the COR at the end of each work day.

4.2 TRAINING

A. The Contractor shall provide Material Handling Equipment training and certification IAW all

Federal, State, local, and contract requirements. MHE training will be tracked IAW CDRL A003, Training Reports.

B. The Enterprise Wide Mandatory Training identified in TE 4.2 Government Training, will be tracked in LMS. The Contractor shall furnish employee names, with associated job roles (e.g., retail operations, kitting) IAW CDRL A003, Training Report. The information will provide the ability for electronic notifications to Contractor employees when training or refresher training is due. The Contractor shall submit updates NLT 15 calendar days for changes, additions or deletions to the employee LMS record.

C. The Contractor shall maintain copies of training records, designation letters, and certificates on site and make them available for the KO or COR to review upon request for training not tracked in LMS. The training records shall include, at a minimum, the name of the employee, the name of the course, the source of the training, a description of the training provided, and the date the employee successfully completed the training.

SECTION C-5 SPECIFIC TASKS

The following is an outline of Section C-5:

5.1 Distribution Services and Performance Requirements

5.2 Retail Support For Pearl Harbor Shipyard And Intermediate Maintenance Facility

5.3 Material Consolidation Support

5.4 Acceptable Performance Levels

5.1 DISTRIBUTION SERVICES AND PERFORMANCE REQUIREMENTS

A. The Contractor shall perform all warehousing and distribution operations IAW all references as set forth in this contract.

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B. The Contractor shall be responsible for meeting requirements as specified in the PWS.

5.1.1 PROPERTY ACCOUNTABILITY

A. The Contractor shall maintain care of the Government’s mission stock and all Government-furnished property. At all times during the performance of the contract requirements, title to the mission stock and all other Government-furnished property shall remain vested with the Government. In exercising care and custody, the Contractor shall safeguard and accomplish quantitative and physical control over all mission stock and Government-furnished property.

B. The Contractor shall provide the proper protection for material under their custody and control. If there is a loss the Contractor shall immediately notify the KO or COR.

5.1.1.1 LIABILITY FOR GOVERNMENT PROPERTY

A. The Contractor shall be held financially liable for loss, damage, or destruction of

Government property caused by negligence, willful misconduct or unauthorized use. The KO or designee will make the pecuniary liability determination when a Contractor’s negligence results in loss, damage, or destruction of Government property.

B. The Contractor shall:

1. Notify the KO or designee immediately when he or she discovers the gain, loss, damage, or destruction of Government equipment or property.

2. Conduct an initial search and/or informal investigation into the loss or damage of equipment or property and forward all research data to the KO or COR.

3. Cooperate in any subsequent investigations.

C. The Contractor shall initiate, complete, and provide a DD Form 200 by completing blocks 1 and 3 through 11 to the KO or designee and Accountable Property Official (APO) IAW DLA Distribution SOP 4208.01, Financial Liability Investigation of Property Loss (FLIPL) for property and Equipment (P&E) when any of the following criteria are met:

1. The item lost, damaged, destroyed, or stolen is on the Property Accountability System record, or;

2. The loss is suspected to have been caused by theft, negligence, or abuse regardless of the dollar value.

3. There is a deficiency between DLA Distribution P&E physical inventories and the accountable property record.

5.1.2 INDEMNIFICATION AND LIMITATION OF LIABILITY

A. The Contractor shall indemnify the Government and hold it harmless against claims for injury to persons or damage to property of the Contractor or others arising from the Contractor’s possession or use of the Government facilities, from its activities, or from its

C-18 use, care and custody of the mission stock and Government equipment and supplies relating to the performance of this contract.

B. When the KO or COR determines that any loss, damage, or destruction of mission stock or other Government property is caused by the Contractor’s negligence, willful misconduct or unauthorized use, the Contractor shall forward a check, payable to the United States Treasury, in the amount of the loss, damage or destruction to the KO. The Contractor’s general liability is $500,000 per occurrence. This limit of liability does not apply to the Government’s right to indemnification.

5.1.3 INFORMATION TECHNOLOGY (IT)–DATA SYSTEMS

A. The Contractor shall have contract employees complete and submit a hardcopy System

Authorization Access Request (SAAR-N) for Government Data System and Navy Marine Corp Intranet (MCI) through PHNSY & IMF. Once, access is granted the COR will request MAT access for the contractor.

B. MAT access is restricted to specific primary roles. Every contract employee who requires MAT access to perform requirements in this PWS shall submit a System Access Authorization Request (SAAR) for the specific primary MAT role. The Contractor management shall verify that employees are requesting only the roles required to accomplish their assigned contract requirements. The SAAR shall include detailed justification for why an employee needs the access to each particular secondary MAT role and what job functions they currently perform.

C. The Contractor shall report the impact of non-availability of data systems to the KO or designee and provide a technical explanation describing the impact of the downtime on the Contractor’s operation.

5.1.4 QUALITY CONTROL PLAN (QCP)

A. DLA Distribution and DLA are committed to a highly interactive relationship between quality control by the Contractor and quality assurance by the Government recipient of services. This relationship shall be achieved through a Prevention Based Quality System dedicated to ensuring the best possible products and services to the end user of the distribution services. The Contractor shall provide their QCP NLT 30 calendar days after the beginning of full performance IAW paragraph C-5.1.4B (See CDRL A004).

B. The Contractor’s quality system shall demonstrate its prevention-based outlook by meeting the objectives stated in the PWS throughout all areas of performance (e.g., all functional areas, all APL and non-APL requirements). The QCP shall be developed to specify the Contractor’s responsibility for management and quality control actions to meet the terms of the contract.