Attachment_J1_PWS_(12-22-15).docx
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- Attached to
- Chemical Management Services (CMS)
- Solicitation number
- SP3300-16-R-5001
- Issued by
-
Defense Logistics Agency Distribution
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Attachment J1 - PWS dated 12/22/15
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section c – performance work statement (pws) General Conditions and Requirement A. This Section provides general information relating to the conditions of operation and general requirements relating to Chemical Management Services (CMS) to be performed for DLA Aviation in support of the Fleet Readiness Centers (FRC). CMS is designed to enhance mission readiness using the latest technologies, expertise, and best business practices for improved logistics and environmental support. CMS objectives include:
1. Improve logistics and operational mission performance by controlling and reducing the acquisition, use, handling, and disposal of HM and the generation of Hazardous Waste (HW).
2. Implement customer driven standardization programs that will reduce the volume and number of different chemical products and services within specific product lines to provide volume purchase discounts and more efficient operations; and generate cost savings through reduced HM usage and HW disposal costs.
3. Implement purchasing methods and processes geared toward best-value purchasing to obtain, when practical, the lowest delivered costs for HM and services.
4. Implement standardized and consistent chemical management services intended to provide optimum, timely, and flexible support capabilities for industrial sites.
B. DLA requires a third-party logistics (3PL) service provider to perform requirements that includes the following requirements: demand planning and forecasting, data management, order processing and fulfillment, procurement and purchasing, customer service, receipt, physical inventory management, storage, issue, issue center management; cart and locker management; delivery, shipping, local transportation, HW disposal preparation; and HM tracking and environmental reporting for HM used by the customers at their maintenance activities.
C. The Contractor shall comply with a broad range of Federal, State, and local environmental rules and regulations and mandated procedures to minimize, control, and track HM at the constituent level throughout its life cycle. The Contractor shall sustain mission readiness by managing efficiencies and capture savings using standardized business practices and optimal use of HM 3PL end-to-end supply chain processes to support DLA and DoD’s strategy to reduce inventory investment costs.
D. This is a non-personal services contract to provide HM products and management services in support of DLA Aviation and the Fleet Readiness Centers (FRC) Southeast (FRCSE) located in Jacksonville, FL, Fleet Readiness Center East (FRCE) located at Cherry Point, NC, and Fleet Readiness Center Southwest (FRCSW) located at North Island, CA. In addition, the Fleet Readiness Center Mid-Atlantic located at Naval Base Norfolk and Naval Air Station (NAS) Oceana is supported with HM from FRCSE.
scope of work A. The scope of this contract is to provide CMS support that includes 3PL end to end supply chain and inventory management in support of DLA and the FRCs.
B. The Contractor shall comply with Pollution Prevention (P2) mandates to reduce the amount of HM procured, stocked, distributed, and disposed. The Contractor shall support and perform the full range of CMS requirements which shall include implementing innovative methods of reducing total ownership costs (TOC) (life-cycle costs) of HM, promoting continuous process improvement of customer service and product delivery, establishment of an integrated chemical products end to end supply chain for HM, reduce negative impacts to the HW stream through redistribution of excess HM, promoting Procurement of Sustainable Goods and Services (formerly DoD Green Procurement Program (GPP)) practices, fulfilling minimum units of measure aligned with maintenance requirements, and constant marketing and redistribution of Government Owned excess HM also known as Reuse.
C. The Contractor shall manage the total work effort associated with end-to-end supply chain and inventory management for all HM, including Point of Sales (POS) transactions for 3PL material required herein to ensure fully adequate, timely, and efficient support for customer HM requirements. The Contractor shall continually plan, execute, control, and monitor sourcing, procurement, and logistics management synchronizing supply with demand and measuring performance to satisfy all planned and emergent HM required based on customer defined priorities in a way that ensures no negative mission impacts due to material support deficiencies. The Contractor’s end to end supply chain management strategies shall include processes and procedures that meet rapidly changing demand, and supply and procurement patterns, enabling the Contractor to quickly respond to unforeseen changes to missions without delay or work stoppages.
D. The methodology used to perform these functions is at the discretion of the Contractor so long as it is effective and efficient without increasing cost or risk to mission performance for the customer and is IAW Federal, State, and local laws and regulations.
E. The Contractor shall use the Hazardous Materials Management System (HMMS) and other Government-Furnished Information Technology (IT) Data Systems for HM tracking purposes along with the Contractor-Furnished POS system as needed to support of the full range of HM products and management services required by DLA customers.
F. The Contractor shall comply with the standards in alignment with the local Environmental Management Systems (EMS) and Voluntary Protection Programs (VPP).
G. The Contractor shall supply and issue HM IAW Government-approved Authorized Use Lists (AUL). The Contractor shall focus on high-level management and flexibility, accommodating changes in laws, regulations, technology, and site specific requirements.
H. The Contractor shall have proven experience with and current knowledge of OSHA and DoD Hazardous Communications (HAZCOM) Standards, Environmental Compliance including Emergency Planning and Community Right to Know Act (EPCRA), the Pollution Protection (P2) Act, DoD policy, Executive Orders, and other Federal, State and local Environmental, Safety and Occupational Health (ESOH) regulations.
I. This is a non-personal services contract to provide chemical management services. The Government will not exercise any supervision or control over the Contractor’s employees performing the services. Contract employees shall be accountable solely to the Contractor who, in turn is responsible to the Government.
J. All contract personnel attending meetings, answering Government telephones, corresponding by e-mail, and working in situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of the members of the public that they are Government officials. All Contractor employees shall wear ID badges conspicuously on his or her outer clothing above the waist at all times and shall identify themselves as Contractors while in the work place.
general operating conditions places of performance A. The places of performance will be DLA Aviation Cherry Point, NC located on Marine Corps Air Station (MCAS) Cherry Point, DLA Aviation Jacksonville FL, located on Naval Air Station (NAS) Jacksonville, and DLA Aviation North Island CA, located on NAS Coronado. If additional sites are added to this requirement, advance notice will be provided to the Contractor.
Interactions with Government Organizations The Contractor’s primary interaction with the Government shall be through the DLA Contracting Officer (KO), Contracting Officer’s Representative (COR) and the Technical Point of Contact(s) (TPOC) at each location.
The TPOC will be the primary Government contact at the site. General instructions on limitations or deadlines, and additional instructions on unusual assignments that vary from established procedures may be provide from the KO, COR, or TPOC through the Contractor’s Program Manager (PM) and/or Site Manager for execution and dissemination to the Contractor’s employees. Completed work will be spot-checked by the TPOC for adherence to procedures, accuracy, and completeness IAW the Acceptable Performance Levels (APL) and contract requirements. The KO or designee will communicate all contractual, technical, and administrative information concerning HM operations and support requirements outlined in this contract via e-mail, directives, memoranda, and other command documentation.
The TPOC will provide orientation to the Contractor’s PM and Site Manager prior to beginning work on the contract that will cover topics such as familiarization with the operations, facilities, location, equipment usage, assigned parking, and issuance of building passes.
The TPOC will assist the Contractor with acquiring DoD Common Access Cards (CAC) and ensuring the Contractor has access to the required facilities where the work will be accomplished. The TPOC will assist the Contractor with completing and submitting the Contractor Security Request (CSR) and DD Form 2875 Systems Access Authorization Request (SAAR) for access to the Government’s IT network and other IT Data Systems.
The Government will perform all KO or designee functions; quality assurance evaluations of the Contractor’s performance; and provide the primary interface between the Contractor and customers, installation, and local organizations.
Interactions with other Government organizations include but are not limited to the local FRC Environmental Office, Engineers, Industrial Hygiene, the installation Environmental Compliance Office, Safety Office, and the primary HAZMIN Centers located at each installation (if applicable).
The Contractor shall not engage customers regarding new or additional support requirements that change the scope of the contract without the knowledge and approval of the KO and COR. When approached by a customer to provide new or additional support, the Contractor shall immediately notify the COR who will contact the KO for guidance.
Federal Holidays Federal holidays generally observed by government personnel include:
Observed Federal Holidays
| New Year’s Day |
| Martin Luther King Day |
| Presidents Day |
| Memorial Day |
| Independence Day |
| Labor Day |
| Columbus Day |
| Veterans Day |
| Thanksgiving Day |
| Christmas Day |
In the event an Executive Order (EO) issued by the President of the United States declares Agencies of the Federal Government closed for a regularly scheduled workday, the KO or designee will determine and advise the Contractor on whether services are required for that day.
Current Duty Hours and Access to the Host Installation Due to changing traffic requirements brought on by construction, changing missions, and security concerns within the host installation, access to the host installation is subject to change, sometimes with little or no warning. Inbound and outbound traffic restrictions exist.
In the event an authorized Federal Authority declares a base closure due to security measures or hazardous weather conditions for military members or Government employees, such declaration may affect Contractor ability to access their work location. If the Contractor is unable to perform work at regularly prescribed locations as a result of these conditions they will coordinate with the KO or designee and will be exempt as long as the declaration is in effect.
Work schedules are site specific and will be established by the Government to coincide with customer’s schedules at each location for routine performance. The Contractor may be required to operate issue centers by shift and man the center for the duration of the shift or provide roving services. (See Attachment J2 Site Specific Requirements) The Contractor shall keep personnel on-site to continually provide HM support to all customers during the designated hours and days of operations. The Contractor shall arrange work schedules to coincide with normal Government business hours and shall not interfere with Government business. Due to the nature of military operations, at any time during the performance of this contract, the Contractor may be required to adjust work schedules to meet operational commitments of the customer. Situations that may require the Contractor to adjust work schedules may include, but are not limited to, production surges, contingency operations; or weather emergencies. The Contractor shall schedule work to minimize disruption when the Contractor’s access to work area conflicts with DoD mission requirements. Such scheduling may require work to be accomplished at times other than normal working hours.
During normal business hours, the Contractor shall staff the HM Centers with technically capable, knowledgeable, and qualified personnel to provide the full range of specified customer services. This requirement shall not be satisfied by the use of electronic recording devices, pages, or other remote methods.
When unforeseen installation closure occurs on a regularly scheduled day of work, the Government will have the option to reschedule the work to be performed on the following workday or reschedule the work on any day acceptable to the Government. Installation closures or curtailment of activities may include, but are not limited to natural disasters, inclement weather and heightened security conditions. Base or installation closure notification is provided by radio, television, or base telephone information systems.
Extended Hours of Service and surge requirements A. The Contractor shall work weekends, Federal holidays, and before and after normal working hours when operational requirements dictate and as determined by the KO, COR, or TPOC. When necessary to work outside of normal working hours, the Contractor shall notify the TPOC in sufficient time to notify the appropriate FRC Security Office.
travel A. Contractor personnel may be required to travel in support of this contract. All travel by Contractor employees shall be authorized by the KO or designee prior to the travel being performed. When travel has been authorized, the Contractor shall forward travel requests to the KO or designee for Government validation within a minimum of 30 working days prior to the travel commencement date. Travel requests shall be in writing and contain the dates, locations, and estimated travel costs. The Contractor shall ensure that all travel is IAW Joint Travel Regulations (JTR). Reimbursement for travel costs will be limited to allowable expenses for Government directed travel. The Contractor shall be responsible for any costs incurred as a result of authorized travel which are in excess of that allowed under Federal Acquisition Regulation (FAR) Part 31.205-46 and the appropriate regulations therein.
contractor recruitment location A. The Contractor shall make best efforts to recruit the most qualified personnel within the respective location of the operations.
key personnel Certain experienced, professional, and/or technical personnel are essential for successful accomplishment of the work to be performed under this contract. These are defined as “Key Personnel” and are those persons whose resumes are submitted to the KO or designee for determination of acceptability. The Key Personnel for this contract are the Program Manager, Third Party Logistics Program Manager (3PL PM), the ESOH Compliance Specialist, and the Site Managers.
Program Manager (PM): The Contractor shall designate one (1) Program Manager who will have full authority to act for the Contractor on all matters relating to Contract Performance. The Program Manager shall possess experience commensurate with the requirements of the contract preferably in CMS management, end to end supply chain management, logistics analysis, DoD financial processes, regional and global supply policies; and managing projects, contracts, funds, and resources. The PM shall perform overall management of all work performed under the contract. The PM shall manage and oversee overall operations; make recommendations to improve productivity, quality, and efficiency of operations, and interact with customers to ensure that all requirements are being met. Relies on extensive experience and judgment to plan and accomplish goals. The PM shall have a minimum of five years’ experience in the field of CMS and supply chain management, and extensive knowledge and expertise of environmental program management; and three years’ experience using a HM Tracking System equivalent to HMMS. A wide degree of creativity and latitude is expected. The PM shall respond to all communications from the KO or designee within one (1) hour during normal operating hours unless specified herein. The Government and Contractor representatives will determine actual working locations for the Program Management staff.
Third Party Logistics Project Manager (3PL PM): The Contractor shall designate a 3PL Project Manager (PM) who will plan and execute specific Supply Chain Management functions, DOD logistics policies and initiatives, and perform financial management procedures. The 3PL PM shall manage and oversee overall supply chain operations including purchasing and inventory of HM, as well as selection of vendors. The 3PL PM shall evaluate historical procurement data to forecast needs and production levels; develop strategic plans to improve productivity, quality, and efficiency of the operations; ensure that issues regarding new/existing products are resolved in a timely and cost-efficient manner; interact with customers to ensure that all requirements are being met; plans and directs all aspects of the Contractor’s supply chain policies, objectives, and initiatives. The 3PL PM shall oversee the Contractor’s inventory, warehousing, distribution and transportation functions. The 3PL PM shall possess experience and familiarity with commercial 3PL sourcing and inventory management procedures commensurate with the requirements of the contract. Experience required is preferably in conducting various supply procurement, logistics and or analysis, studies and project management tasks. The 3PL PM shall be authorized to act on behalf of the Contractor during the PM’s absence. The Contractor shall provide written, 48 hour advance notice to the KO or designee, of such designation. The 3PL PM shall have a minimum of five years’ experience in the field of CMS management and end to end supply chain management, and extensive experience with environmental program management; and three years’ experience using a HM Tracking System equivalent to HMMS.
Environmental, Safety, and Occupational Health (ESOH) Compliance Specialist: The Contractor shall designate an Environmental and Safety Compliance Specialist who serves as the specialist to conduct required environmental and safety analysis and observations and supports the Site Manager, and KO or designee with ESOH surveillances conducted by local Environmental, Safety, or Occupational Health offices. The Specialist shall evaluate inspection results, develop corrective action plans as needed, and make recommendations as necessary for maintaining compliance with regulatory agencies. Requires extensive experience in the field or in a related area. Must be familiar with standard concepts, practices, and procedures within the environmental and safety compliance fields. The Specialist shall develop and provide environmental and safety training to Contractor employees performing under this contract. The Specialist shall have a minimum of five years’ experience in the field of CMS management and environmental and safety program management, and three years’ experience using a HM Tracking System equivalent to HMMS.
Site Manager: The Contractor shall designate a Site Manager for each location where services are to be performed. The Site Manager shall have full authority to act for the Contractor on all matters relating to contract performance. The Site Manager shall perform management, organizational, business and technical leadership and services to ensure successful completion of tasks on a timely basis and within budget. The Site Manager shall have the authority to resolve problems, allocate resources, and manage personnel. The Site Manager shall provide overall management coordination and serve as a central POC with the Government for performance of all work under the contract. The Site Manager shall manage and oversee the overall operations; make recommendations to improve productivity, quality, and efficiency of operations; interact with customers to ensure that all requirements are being met. The Site Manager shall apply extensive experience and judgment to plan and accomplish goals. The Site Manager shall maintain and execute the Contractor’s Quality Control (QC) Program. The Site Manager shall be familiar with standard concepts, practices, and procedures with the environmental and safety fields. The Site Manager shall possess a minimum of five years’ experience in CMS management, end to end supply chain management, warehousing, inventory management, and financial management and three years’ experience using a HM Tracking System equivalent to HMMS. The Site Manager shall work from Government office spaces. The Site Manager shall participate in and support HM Customer Service meetings arranged by the Government, at each installation as required by the KO or designee.
The Contractor PM, 3PL Manager, ESOH Specialist, and Site Manager, may be required to attend contract status planning and management meetings, production meetings, and training as required by the KO or designee and may require travel to an offsite location.
Upon notification, the Site Manager shall be on-site to meet with Government personnel within one (1) hour during normal duty hours and within two (2) hours outside of normal duty hours. The Contractor shall provide the names and telephone numbers (to include mobile telephone and pager, as applicable) of the Site Managers in writing at the start of the phase-in period. In the event of the replacement of a Site Manager, the Contractor shall notify the KO or designee, in writing, of such replacement and provide the name(s) and telephone number(s) at least 15 calendar days prior to a planned replacement and within 24 hours following an unplanned replacement.
personnel qualifications A. The Contractor shall provide staffing commensurate with the size of the operation, type and quantity of material being managed and required service hours to support the customer. The Contractor shall provide qualified supervisory, technical, and administrative personnel to accomplish all work and services required by the PWS not later than (NLT) the first day of full Contract Performance.
B. Personnel assigned to or utilized by the Contractor in the performance of this contract shall meet the experience, educational, and other background requirements set forth in C-1.5.3 Personnel Clearance and shall be fully capable of performing in an efficient, reliable, and professional manner.
C. The Contractor shall ensure that all on-site Contractor personnel working under this contract have received the required physicals for operating equipment.
D. The Contractor shall not employ any person who is not a citizen of the United States and who does not have the requisite security check as set forth in C-1.5.3 Personnel Clearance. All personnel must be able to read, write, speak, and understand the English language.
E. While employment of Military or Government personnel is not prohibited, Government employees and military members may still be limited in their outside employment by law and/or regulation. The Contractor should seek appropriate legal advice before offering employment to an active-duty or Government employee. The Contractor shall have active-duty military or Government personnel provide documentation indicating that they have received legal advice and concurrence from their respective service ethics counselor.
F. The Contractor shall identify all employees who are members of Reserve Components of the US Armed Forces.
labor categories A. Logistics Analyst: The Logistics Analyst shall define requirements and perform research using purchase descriptions; Military, Federal or standard commercial or manufacturer specifications. HM may only be available from a limited number of suppliers, therefore an understanding of technical requirements and the capabilities of the industrial base is critical when developing purchase requirements. This also includes an understanding of the needs of the customer base. The Logistics Analyst shall perform market research, identifies potential vendors and initiates purchasing actions for critical item purchases to prevent work stoppages and unforeseen zero balance inventory balances. The Logistic Analyst shall assist customers with developing sole source justifications. Builds on experience and anticipates customer needs in advance in order to support the customer’s schedule. Confers with the customer to refine requirements or to discuss deliveries. Frequently coordinates with technical or quality personnel to ensure vendor compliance with the item description. Monitors and reports daily productivity and program metrics. Requires knowledge of HM product lines, procurement specifications, sources of supply, and market research techniques to determine market conditions and Government sources of supply and modes of transportation used for shipments to locations in the Continental United States (CONUS) and Outside Continental United States (OCONUS). Must possess a minimum of five years’ experience working in a HM Center, HM Pharmacy, or equivalent operation and three years’ experience using Government supply systems, and HMMS or equivalent HM Tracking System.
B. Material Coordinator (SCA): Coordinates and expedites flow of material, parts, and assemblies within or between departments IAW production and shipping schedules or department supervisors’ priorities. Reviews production schedules and confers with department supervisors to determine material required or overdue and to locate material. Requisitions material and establishes delivery sequences to departments according to job order priorities and anticipated availability of material. Arranges for in-plant transfer of materials to meet production schedules. Arranges with department supervisors for repair and assembly of material and its transportation to various departments. Examines material delivered to production departments to verify if type specified. May compute amount of material needed for specific job orders, applying knowledge of product and manufacturing processes and using adding machine. May compile report of quantity and type of material on hand. May move or transport material from one department to another, using hand truck or industrial truck. May compile perpetual production records in order to locate material in process of production, using manual or computerized system. May maintain employee records. Uses HMMS and other Government Data Systems in the performance of the requirements.
C. Quality Control Specialist: Manages quality program planning, quality program evaluation, identifying and resolving quality issues, and technical advisory services such as evaluating systems, analyzing data, establishing quality control procedures. Performs quality control surveillances of processes, procedures, and conformance to contract requirements.
D. Stock Clerk (SCA): Receives, stores, and issues equipment, materials, supplies, merchandise, foodstuffs, or tools, and compiles stock records of items in stockroom, warehouse or storage yard. This worker sorts, or weighs incoming articles to verify receipt of items on requisition or invoice, examines stock to verify conformance to specifications, stores articles in bins, on floor or on shelves, according to identifying information, such as style, size or type of material, fills orders or issues supplies from stock, prepares periodic, special or perpetual inventory of stock, and requisitions articles to fill incoming orders. This worker also compiles reports on use of stock handling equipment, adjustments of inventory counts and stock records, spoilage of or damage to stock, location changes, and refusal of shipments, may mark identifying codes, figures, or letters on articles, may distribute stock among production workers, keeping records of material issued, may make adjustments or repairs to articles carried in stock, and may cut stock to site to fill order. Uses HMMS and other Government-Furnished Data Systems in the performance of the requirements.
E. Supply Technician (SCA): Performs limited aspects of technical HM management work (e.g., inventory management, storage management) related HM management activities. The work generally involves individual case problems or supply actions. This work requires consideration of CMS program requirements together with specific variations in or from standardized guidelines. Assignments require: (a) a good working knowledge of HMMS or equivalent HM Tracking Systems, the supply systems, programs, policies, work methods, manuals, or other established guidelines; (b) an understanding of the needs of the organization serviced; and (c) analytical ability to define or recognize the dimension of the problems involved, to collect the necessary data to establish the facts, and take or recommend action based upon application or interpretation of established guidelines. Uses HMMS and other Government Data Systems. Experience shall include as a minimum three (3) years’ experience using Government supply systems, and an HM Tracking System within the past five (5) years.
F. Truck Driver (SCA). Drives a truck within a city or industrial area to transport HM to various customer locations that requires traveling by highways to other military installations. Loads or unloads truck with or without helpers, performs operator’s maintenance, and keeps truck in good working order. Transports HM over public highways. Requires proper training and Commercial Driver’s License (CDL) with HM endorsement IAW Federal, State, and local laws and regulations.
G. Warehouse Specialist (HM): The Warehouse Specialist shall be responsible for collecting, receiving, handling, transporting, processing, and preparing HM for storage and/or transporting. The Warehouse Specialist works in a warehouse setting and is involved in handling HM that may be flammable, caustic, toxic, and or explosive. The Warehouse Specialist receives, stows, inventories, selects, and delivers HM to designated customers. Performs checks on HM storage facilities and lockers to ensure proper storage, segregation and physical separation of incompatible material, and shelf-life management. As directed, performs a variety of warehousing duties, which require an understanding of the establishment’s hazardous material storage plan. Work involves most of the following: verifying materials (or merchandise) against receiving documents, noting and reporting discrepancies and obvious damages; routing materials to prescribed hazardous storage methods; rearranging and taking inventory of stored materials; examining stored materials and reporting deterioration and damage; removing material from storage and preparing it for delivery or shipment to include hazardous material certification. Operates hand or powered trucks in performing warehousing duties. Loads and offloads transportation devices. May require successful completion of OSHA compliance training and Hazardous Materials Preparer Certification IAW Defense Transportation Regulation (DTR) Part II, Cargo Movement, Chapter 204-7, Training and DLAI 4145.3 Preparing Hazardous Material for Military Air Shipment, prior to the beginning of full performance. Uses HMMS and other Government-Furnished Data Systems in the performance of the requirements.
Security The Contractor or any representative of the Contractor entering DoD locations to perform contract requirements shall abide by all security regulations and may be subject to security checks. Contractor personnel and property shall be subject to search and seizure upon entering, while on, and upon leaving the DoD locations pursuant to installation regulations.
Contractor personnel shall conduct themselves IAW acceptable business decorum at all times. The Contractor shall remove any individual from the site whose continued presence or employment on this contract is deemed by the KO or designee to be contrary to the public interest, deemed to adversely affect health, morale, welfare, or good order and discipline on the installation, or inconsistent with the best interests of national security. IAW USC Title 18, Crimes and Criminal Procedure, Part I, Crimes, Chapter 67, Military and Navy, Section 1382, the Installation Commander has the authority to bar individuals from the host installation.
In the event of a strike by Contractor personnel, the Contractor shall be responsible for the cost of any increased security as determined necessary by the Installation Commander.
The Contractor shall ensure the physical security of all Government property to assure that any accountable property or information in this contract is secured and protected against theft, sabotage, or other acts constituting illegal destruction. The Contractor and its personnel shall comply with the following security-related regulatory guidance:
1. DLAI 6304, Information Security Program
2. DLA Information Security Handbook
3. DLAI 6305, Operations Security (OPSEC) Program
4. DLAI 4306, Physical Security Guidebook
5. DLA Physical Security Manual
6. DoD 5200.1-R, Information Security Program (Volumes 1-4)
7. DoD 5200.2-R, Personnel Security Program
8. DoD 5200.8-R, Physical Security Program
9. DoD 5205.02-M, DoD Operational Security (OPSEC) Program Manual
10. DoD 5220.22-M, National Industrial Security Program Operating Manual (NISPOM)
11. DoD 5220.22-R, Industrial Security Regulation
12. DoD 2000.12, DoD Antiterrorism Program
13. DoD 2000.16, DoD Antiterrorism Standards
14. DoD O-2000.12-H, DoD Antiterrorism Handbook
15. DoDI 5240.6, Counterintelligence (CI) Awareness and Briefing Program The Contractor shall report any security violations to the KO or designee within one (1) hour of discovery.
Facility Security The Contractor shall control access by locking or unlocking the areas or facilities provided for the Contractor’s use in the performance of the contract requirements. The Contractor shall lock all doors, and other areas for reasons of internal security before leaving an area unattended and prior to the conclusion of any working day. The Contractor shall lock all external and personnel doors when not in use.
Reporting of Criminal Violations The Contractor shall report to the KO or designee any suspected, alleged, or actual criminal incidents IAW DLAI 5105, Reporting of Criminal Incidents.
Personnel Clearance All Contractor personnel requiring physical access to an installation or a Government IT systems shall require a personnel clearance (i.e., NACI/NACLC). The Government requires Personnel Security Investigations (PSI) to establish that applicants or incumbents either employed by the Government or working for the Government under contract are suitable for the job and are eligible for a public trust or sensitive position. All Contractor employees shall have a favorable PSI established by the Government prior to beginning work on the contract. No Contractor employee shall begin work on an installation before the Government’s PSI has been completed and confirmed or a waiver is issued. Upon favorable review, Contractor personnel may be granted temporary Automated Information Systems (AIS) access pending final adjudication of the PSI. (See DLAD 52.204-9000 Contractor Personnel Security Requirements (July 2015)).
Not later than 10 calendar days prior to contract full performance start date, the Contractor shall provide the KO or designee a roster of all personnel requiring access to restricted or controlled access areas. The roster shall include each employee’s full name, identification card number (if assigned), branch or section (if applicable), and security clearance (level of clearance and last investigation date, if applicable). The Contractor shall modify the rosters and provide an update to the KO or designee within 12 hours for employees whose employment has been terminated and for employees who no longer require access to restricted or controlled access areas.
Key and Lock Control of Contractor Operated Facilities The Contractor shall establish and maintain a Key and Lock Control Program IAW the DLA Physical Security Manual. The Contractor shall safeguard keys furnished to the Contractor by the Government.
The Contractor shall perform key inventories. The first inventory shall be completed on the first day following the phase-in period and the initial inventory report submitted on the second day of full performance. The Contractor shall perform a semi-annual inventory of keys beginning six (6) months after full performance.
The Contractor shall not duplicate keys or allow their use by unauthorized Contractor or Government personnel. The Contractor shall report any deviation from these rules or lost keys to the KO or designee within one working day after discovery of occurrence and submit a detailed written report by close of business (COB) the same working day. The Contractor shall reimburse the Government for all costs associated with replacing locks or re-keying required as a result of keys being duplicated or lost by the Contractor.
DoD Common Access Card (CAC)/Access Identification Badge (ID Badge) Every Contractor employee requiring physical access to an installation or access to Government IT systems shall obtain and possess a DoD Common Access Card (CAC). A DoD CAC is issued when:
The applicant requires both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely.
Access to a DoD network requires the use of a computer with Government-controlled configuration or use of a DoD-approved remote access procedure IAW the Defense Information Systems Agency Security Technical Implementation Guide.
The applicant requires physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of DoD on a recurring basis for a period of six months or more. The frequency of “recurring basis” shall be a least two times per week/or eight times per month.
The applicant is performing contract requirements where performance will occur at a Service or other Federal facility where a CAC is the only acceptable form of identification for installation entry control or physical access to facilities or buildings.
If the employment of a Contractor employee does not meet any of these criteria, the Contractor shall obtain a local installation credential (i.e., Rapid Gate).
Upon favorable review and initiation of the PSI to establish the suitability of an employee for the job and the approval for temporary AIS access pending final adjudication of the PSI, the Contractor shall submit to the KO or designee a request for the DoD CAC (See paragraph C-1.5.3, Personnel Clearance) and ID Badge if applicable (i.e., FRC Access Badge).
The Contractor shall safeguard CAC and ID Badges furnished to them. Contractor employees shall not share CAC and ID Badges. Each Contractor employee shall wear the CAC/ID Badge conspicuously on his or her outer clothing above the waist at all times while working on the installation. Personnel may be challenged and removed from the work area or denied access to the host installation if the CAC/ID Badge is not worn.
In the event that a Contractor employee damages or loses his or her CAC and ID Badge, the Contractor shall report the lost or damaged CAC and ID Badge within two (2) working hours of damage or loss to the KO or designee who will arrange for a replacement CAC or ID Badge.
The Contractor shall return all government-furnished CAC and ID Badges to the TPOC or COR either within 12 hours of the completion of the contract or upon termination of an individual’s employment, whichever comes first. Contractor personnel failing to return their Government CAC or ID Badge are subject to criminal charges under United States Code (USC) Title 18, Chapter 1, Section 499 and 701.
Vehicle Registration The Contractor shall register all Contractor-provided vehicles used in performance of the contract requirements and ensure that Contractor employee vehicles to be driven on the host installation, to include motorcycles, are registered with the host installation security office and are in conformance with local regulations in effect at the time of registration and as long as employed by the Contractor. The Government will not permit access to the host installation without proper vehicle identification and registration. Evidence of a valid driver’s license, vehicle registration card, and insurance are required for registration. Contractor employees shall maintain current registration and proof of insurance on all privately-owned vehicles (POV) brought on host installation. The Contractor shall maintain current registration and proof of insurance on all Contractor-owned vehicles brought on the host installation.
The Contractor shall immediately report to Base Security any traffic accident involving Contractor personnel that occur on base whether in the performance of the contract or commuting in their POVs. The Contractor shall also provide the KO or designee with a copy of all off base traffic accident or incidents reports involving Contractor personnel in the performance of this contract. The Contractor shall pay all fines, fees, and other costs associated with traffic violations, accidents, or incidents that are the Contractor’s fault and occur while performing work under this contract.
Privately owned vehicle (POV) parking Parking for Contractor personnel POVs may be available in authorized areas on a first-come, first-served, space-available basis. The Contractor and its employees shall abide by host installation parking regulations. All vehicles shall be parked in designated parking areas only. POVs shall not be parked inside storage areas or industrial traffic areas. The Contractor and its employees shall conform to Federal, State and host installation driving regulations. The Government reserves the right to change parking arrangements at any time.
Information System Security Upon favorable review and initiation of the PSI to establish the suitability of an employee for the job and the approval for temporary AIS access pending final adjudication, but not less than fourteen (14) working days prior to the employee’s start date, the Contractor shall request Information Technology (IT) eligibility for an employee requiring access and passwords to the Government Data Systems. All positions involving computer activities at DLA Aviation Cherry Point, DLA Aviation Jacksonville, and DLA Aviation North Island require a minimum IT II category eligibility. The Contractor shall submit a Contractor Security Request (CSR) and a DD Form 2875 for the appropriate IT eligibility, with final IT eligibility contingent upon receiving a favorably adjudicated Personnel Clearance.
All Contractor personnel provided with access to government computers and systems shall observe local AIS security policies and procedures as provided by the KO or designee. The Contractor shall notify the KO or designee within 12 hours when, for reasons of personnel resignation, reassignment, termination, or completion of portions of the contract, Contractor personnel no longer require access to government systems.
The Contractor shall observe all copyright agreements. In the interest of protecting government systems from computer viruses, the Contractor shall not use public domain software nor shall Contractor personnel download software from public bulletin boards or Internet websites. The Contractor shall use only commercial off-the-shelf (COTS), Contractor-developed, or government software in performance of the contract requirements. Should the introduction of a computer virus or malicious destruction of computer software, stored information, or hardware result from the use of public domain software or from software taken from a public bulletin board or Internet website, the Contractor shall be required to repair the damage and incur all costs at no expense to the Government and without impact on delivery schedules.
Contact of a Suspicious Nature Contractor personnel who have been contacted under suspicious circumstances shall report that contact immediately, either verbally or in writing, to their supervisor who shall report it within two (2) hours to the KO or designee for action. Key contacts for reporting purposes are defined as:
1. Contact with an individual (regardless of nationality) that suggests to the Contractor employee that an intelligence gathering or terrorist organization may have targeted him or her for possible intelligence exploitation.
2. A request by anyone (regardless of nationality) for illegal or unauthorized access to classified or unclassified sensitive information.
3. Contact with a known or suspected intelligence officer from any country.
4. Contact with a foreign diplomatic establishment, whether in the U.S. or abroad, for personal or official reasons. Certain Contractor personnel in positions designated as “sensitive” by the Government may also be required to inform their chain of command in advance of the nature and reason for contacting a foreign diplomatic establishment or travel to countries on the State Department list whose interests may be adverse to the United States.
Additionally, Contractor personnel who have information about activities pertaining to espionage, terrorism, unauthorized technology transfer, sabotage, sedition, subversion, spying, treason, unauthorized release of classified or unclassified controlled information, or unauthorized intrusions into automated information systems shall report that information immediately to the KO or designee for action.
Safeguarding Information The Contractor shall not allow access or disclosure of classified information or information regarding the operations to any government agency, non-government agency, or individual unless specifically authorized by the KO or designee. The Contractor shall provide documents and files requested by such parties to the KO or designee within one (1) hour of receipt of the authorized request. All files are the property of the Government and the Contractor shall turn all files over to the KO or designee at the completion or termination of this contract.
The Contractor may be required to access data and information that is proprietary to a government agency or contractor or that is of such nature that its dissemination and use other than as specified in this contract would be adverse to the interests of the Government or others. The Contractor and its personnel shall not divulge or release data or information developed or obtained under performance of this contract except to government personnel who are authorized to receive the information or upon written approval of the KO or designee. The Contractor shall not use, disclose, or reproduce proprietary data that bears a restrictive legend other than as specified in this contract.
Disclosure of information regarding operations and services of the operations to persons not entitled to receive it, or failure to safeguard any classified information that may come into the Contractor’s control in connection with work under this contract, may subject the Contractor, its agent, or its employees to criminal liability under USC Title 18, Crimes and Criminal Procedure, Part I, Crimes, Chapter 37, Espionage and Censorship, Sections 793, Gathering, Transmitting or Losing Defense Information, and Section 798, Disclosure of Classified Information. Neither the Contractor nor its employees shall disclose or cause to be disseminated any information concerning the operations of the activity which could result in, or increase the likelihood of, the possibility of a breach of security or interrupt the continuity of the operation.
Potential Operational Constraints Force Protection Conditions (FPCONs) may affect access to the host installations and the Contractor’s operations. The FPCON is established by the host installation or higher national command authorities, and the Installation Commander is responsible for implementing the proper response to progressive levels of terrorist threats. FPCONs are normally displayed at most entrance gates, building entrances and office entrances. The Contractor shall adhere to and operate IAW any restrictions imposed as a result of a FPCON. Measures implemented under the various levels of terrorist threat may impact the Contractor’s normal operational approach to distribution services. The Contractor shall ensure that distribution services are sustained during heightened security measures.
Environmental, safety, and occupational health (esoh) The Contractor shall formulate and submit, within30 days after the contract award date, a written ESOH plan for acceptance by the Government. (See CDRL A001 ESOH Plan) The Contractor’s written plan shall address the Contractor’s approach to complying with the tenets of any Environmental Management Systems (EMS) or Voluntary Protection Programs (VPP) specific to the site where the work is being performed. The written plan shall include the details of the Contractor’s responsibilities, method of program implementation and how hazards and deficiencies are identified and corrected, procedures for identifying, tracking, and correcting hazards in the Contractor’s assigned work area and any hazards created during the work are abated prior to the Contractor’s final departure from the activity. The Contractor shall provide the results of worksite analysis inspections for hazards and deficiencies to the KO or designee monthly.
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