shipping quote dynex wash bottles.pdf
PDF 941 KB Posted
- Contract number
- 26-493ISP-FOREN-P-85833
- Issued by
- Illinois
About this file
This document is an email exchange between Casey Craven, a Forensic Scientist with the Illinois State Police Division of Forensic Services, and Noura Ibrahim, a Global Customer Service Coordinator at Dynex Technologies. The communication involves a customer service inquiry about shipping costs for wash bottle replacements, with correspondence between the Illinois State Police and Dynex Technologies.
The specific item in question is product 13001501, a wash bottle, with a request for shipping four units via FedEx Ground. The shipping cost for the order is $17.69, as provided by Dynex customer service. The email thread demonstrates a routine procurement interaction between a state forensic science department and a scientific equipment supplier, focusing on obtaining shipping details for a specific laboratory supply item.
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Other files
| File | Type | Posted |
|---|---|---|
| 082025 Dynex wash bottle quote .pdf | ||
| Standard Terms and Conditions v 20.7~2.pdf |
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Text version
Craven, Casey L.
From: Customer Service@dynex <customerservice@dynex.com> Sent: Monday, August 25, 2025 9:20 AM To: Craven, Casey L.; Customer Service@dynex Cc: Tom, Steven; ISP.FSCCToxFiscal; Technical Support Subject: [External] RE: Case 248622: Wash Bottle Replacements
Hello Casey, Please see the Shipping Charge below for your reference.
FEDEX GROUND: $17.69
Let us know if you have any questions.
Regards, NOURA IBRAHIM
Global Customer Service Coordinator
D: +1 (703) 803-1270
14340 Sullyfield Circle ChanƟlly, VA, 20151 USA
RELIABILITY BUILT FROM EXPERIENCE | DYNEX.COM
From: Craven, Casey L. <Casey.Craven@Illinois.gov> Sent: Saturday, August 23, 2025 7:42 AM To: Customer Service@dynex <customerservice@dynex.com> Cc: Tom, Steven <stom@dynex.com>; ISP.FSCCToxFiscal <ISP.FSCCToxFiscal@Illinois.gov>; Technical Support <TechService@dynex.com> Subject: Case 248622: Wash Bottle Replacements
Good morning, My coworker Henry Rentas had received a quote for item 13001501 Wash bottle (see attachment). Can you please provide me with the shipping cost for QTY 4 of this item please?
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Caution: This External email originated from outside of Dynex Technologies. Please take care when clicking links or opening attachments. When in doubt, please contact the IT Department.
Casey Craven Forensic Scientist, Toxicology Illinois State Police, Division of Forensic Services Forensic Science Center at Chicago Direct: (312) 633-3986 FSC-C Main Phone: (312) 433-8000 Fax: (312) 633-3977 Email: Casey.Craven@illinois.gov
State of Illinois - CONFIDENTIALITY NOTICE: The information contained in this communication is confidential, may be attorney-client privileged or attorney work product, may constitute inside information or internal deliberative staff communication, and is intended only for the use of the addressee. Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notify the sender immediately by return e-mail and destroy this communication and all copies thereof, including all attachments. Receipt by an unintended recipient does not waive attorney-client privilege, attorney work product privilege, or any other exemption from disclosure.
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