082025 Dynex wash bottle quote .pdf

This document is an email exchange between Dynex Technologies customer service representatives regarding a technical support case for a wash bottle component. The communication involves multiple Dynex employees, including Henry Rentas, Tom Steven, and Noura Ibrahim, with correspondence originating from Dynex Technologies' Chantilly, VA headquarters.

The specific item under discussion is a wash bottle (Part Number 13001501) priced at $600.79 each, which is experiencing operational issues preventing the completion of a dispense test. The email thread documents a customer service inquiry and technical support investigation into a potentially worn component, with the company tracking the issue under Case 248622. The communication suggests Dynex is working to diagnose and resolve the equipment malfunction by potentially replacing the wash bottle component.