ServiceNow Platform Licensing RFQ - Pricing Schedule Summary

This is a pricing schedule template for a Request for Quotation (RFQ) issued by Central Piedmont Community College in North Carolina for ServiceNow Platform subscription licenses and related software entitlements. The RFQ requires respondents to provide pricing for all commercially available ServiceNow license editions and tiers across multiple product lines, including IT Service Management (ITSM Advanced and Prime), IT Operations Management (ITOM Advanced and Prime), Customer Service Management (CSM), Strategic Portfolio Management (SPM), Governance Risk & Compliance/IRM, Human Resources Service Delivery (HRSD), Workplace Service Delivery, AI Control Tower, and various asset management modules (ITAM, HAM, SAM, EAM). Respondents must submit separate line items for each edition with clearly identified ServiceNow SKUs, licensing metrics, quantity levels, list prices, discounts, college unit prices, and multi-year pricing structures covering the initial contract period and renewal options.

The pricing schedule requires detailed disclosure of all mandatory costs, prerequisites, platform dependencies, and consumption charges for AI and token-based services, along with separate documentation for training credits and optional products. Respondents must identify all included capabilities, provide product functionality sheets where applicable, and avoid bundling products unless ServiceNow commercially sells them as bundles. The pricing structure must include three-year initial contract pricing with annual extended pricing options, first renewal pricing options covering one year, and second renewal pricing options. Optional worksheets allow respondents to propose additional ServiceNow offerings that provide value to the college, with corresponding pricing and business value justification required for each proposed product or capability.