Addendum1 Bid Extension Date ServiceNow 88-270012-CK.pdf

This is a Solicitation Addendum issued by Central Piedmont Community College's Procurement Department for ServiceNow platform subscription licenses and related software entitlements under IFB 88-270012-CK. The addendum extends the proposal due date to October 15, 2026, at 2:00 p.m. Eastern Time. The solicitation encompasses comprehensive ServiceNow licensing across multiple modules including IT Service Management, IT Operations Management, Customer Service Management, Strategic Portfolio Management, Human Resources Service Delivery, Workplace Service Delivery/Experience, Governance Risk & Compliance, AI Control Tower, asset management solutions, Integration Hub, SecOps, and Core Business Suite, with quantities ranging from 50 to 2,500 units across various licensing tiers. The contract term is three years with two optional one-year renewal periods, and award will be made to one vendor using Best Value Analysis under the Lowest Price Technically Acceptable Source Selection Method.

Respondents must provide pricing for all commercially available licensing tiers and editions while identifying material functionality differences between tiers and clearly distinguishing required, dependent, and optional licensing components. Subscription fee increases in years following the initial term shall not exceed 5% annually unless parties agree otherwise. A 10% retainage of contract value applies with final payment contingent on state acceptance. Vendors must achieve GovRAMP Core status within twelve months of award or submit a GovRAMP Security Snapshot Score with commitment to the Progressing Snapshot program. E-Verify compliance and disclosure of workers outside the U.S. are required. Payment terms are Net 30 days. No minimum or maximum purchase quantities are guaranteed, as actual purchases depend on college requirements, available funding, and approved projects. Offerors must execute and return this addendum with their bid response by the solicitation opening date to avoid rejection.