Section J_Attachment K - TORP 002 Statement of Work.docx
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- Attached to
- Operations Support Services Staffing IDIQ Federal contract opportunity
- Solicitation number
- 19AQMM22R0221
About this file
This statement of work outlines requirements for a time-and-materials task order to provide operational support services to the Bureau of Administration's Office of Operations. The task order period of performance is one base year plus four option years, from September 2022 through September 2027. Services include supporting facilities management for the Department of State's domestic real property portfolio. The contractor shall provide qualified personnel located in the Washington, D.C. area and other domestic facilities to assist with safety, facilities management, and other operational support functions. Invoicing, travel, training, and other cost reimbursement terms are specified. The Department of State is the contracting agency, and the task order will be administered by the named Contracting Officer's Representative.
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Text version
OPR Operations Support Services TO-002
STATEMENT OF WORK
OPR OPERATIONS SUPPORT SERVICES
IDIQ: TBD
Task Order Number: 002 Task Order Title: FMS I
1.0 Purpose
The purpose of this Task Order is to provide the Bureau of Administration (A), Office of Operations (OPR) with contractor personnel necessary to support its programs. The Contractor shall provide qualified personnel to assist the Office of Facilities Management Services (FMS) in delivering support in all aspects of safety and facilities management. Included are not just the Harry S Truman Building and the annexes in the Washington metropolitan area, but also other Department facilities throughout the United States.
2.0 TASK ORDER TYPE
Time-and-Materials (T&M)
3.0 Period of Performance
The anticipated task order performance period is as follows:
| Base Period |
| September 30, 2022 – September 29, 2023 |
| Option Year 1 |
| September 30, 2023 – September 29, 2024 |
| Option Year 2 |
| September 30, 2024 – September 29, 2025 |
| Option Year 3 |
| September 30, 2025 – September 29, 2026 |
| Option Year 4 |
| September 30, 2026 – September 29, 2027 |
This contract contains a one (1) year Base Period and four (4) one-year Option Periods to be exercised at the sole discretion of the Government. The Contracting Officer (CO) can extend the term of the contract for an additional six (6) months in accordance with FAR clause 52.217-8 Option to Extend Services contained in Section I of this contract. In the event the Option to Extend Services clause is exercised by the Contracting Officer (CO), the Contractor shall provide the services at the same billable rates as the previous performance period.
4.0 Location of Performance
Most of the positions are located in the Washington DC metropolitan area, but a few positions are also located in other facilities throughout the United States (e.g., Charleston, SC; Williamsburg, KY; Portsmouth, NH; and others).
4.1 Telework
Telework agreements will be handled on a case-by-case basis at the task order level. Telework is an alternate work arrangement that gives contractor employees the opportunity to conduct all or some of their work away from the primary workplace; it has no effect on the hours a contracted employee works. The location of telework is normally the contractor employee’s primary residence; work from any other place must be approved by the COR before teleworking.
A contractor employee’s participation in an alternate work schedule (AWS), flex hours, flextime, credit hours, or telework is voluntary and subject to COR approval.
A COR may cancel or adjust the telework arrangement by providing written notice to the contractor. This decision is not subject to dispute, nor does it give rise to a claim under the contract.
The initial eligibility criteria are the same as that for Federal Employees and are listed in 3 FAM 2362.2. At any time, with prior notification, a contractor employee’s AWS can be terminated or modified for operational considerations related to workload demands.
All contractor employees that engage in telework must complete the U.S. Department of State Telework Agreement, DS-4230.
Telework ready employees are required to telework or take leave through their company (paid or otherwise) when OPM declares a weather-related Government closure.
When teleworking, personnel shall email the COR at the start and end of their workday and shall remain on Teams throughout the day.
5.0 Contracting Officers Representative
Hari Narayanan (NarayananH@state.gov)
6.0 Clearance, LIcenses, Permits
6.1 Clearance
Personnel clearance level requirements are identified in Attachment L.
6.2 Licenses, Permits, and other Official Documentation
The Contractor is responsible for maintaining all contract-required licenses and permits throughout the life of this task order.
7.0 Personnel
The Contractor shall provide personnel that meet or exceed the qualifications identified within the IDIQ attached personnel descriptions & qualifications document (Attachment B).
Contract personnel may be issued access badges to Department of State facilities based upon need as determined by Government operational supervisors. These shall be returned to the COR, or other USG identified personnel, immediately following the conclusion of personnel performance under this task order.
7.1 Subcontracting
The Contractor is required to identify all subcontractor personnel assigned under this contract and provide notification in advance of their performance under the contract. The contractor is reminded that at least 51 percent of the cost of the contract performance to be incurred will be spent on the prime contractor’s employees or on a combination of the 8(a) prime contractor’s employees and employees of other 8(a) small business concern subcontractors.
8.0 Standard Workweek
The regular workweek is eight hours a day (40 hours per week), Monday through Friday, beginning at 8:15 a.m. and ending at 5:00 p.m., with 45 minutes for lunch (lunch breaks cannot be invoiced for). Alternate schedules may be approved by the COR, however, a written approval is required. The Contractor shall consider this before proposing alternate schedules to the COR.
Overtime hours must be approved in writing by the COR in advance of performance. No accrual of compensatory time off is authorized.
9.0 Supplies or services and prices/costs
In consideration of satisfactory performance, the Government will pay the Contractor each month for the task order required services on a time and materials basis.
Attachment L, Position and Pricing Spreadsheet – CLIN Breakdown: The pricing spreadsheet provides for an Excel version of the pricing tables in the award (OF-347) and any modifications (SF-30) tables.
The following terms and conditions are applicable to the Base Year and each Option Year as outlined by this contract.
The Contractor shall not exceed the ceiling prices, shown in pricing tables (see OF-347 and/or SF-30s), either in total or for any category, unless the Contracting Officer (CO) signs a written contract modification to increase the ceiling.
9.1 Direct Labor
The Government will pay the Contractor for the number of hours worked. (See Section I, FAR 52.232-7). The Government will make no withholding/retainage pursuant to FAR 52.232-7(a)(7), "Payments Under Time-and-Materials and Labor-Hour Contracts."
The Contractor shall provide personnel that meet or exceed the qualifications identified within the IDIQ attached personnel descriptions & qualifications documents.
The Contractor shall note that the Department anticipates, but does not guarantee, adding approximately five positions to this task order.
9.1.1 Standard Hours
The Government may or may not need the maximum number of hours stated within the pricing tables. The Government reserves the right to revise the requirements stated under this section as deemed necessary.
The Government is not obligated to order all work hours.
9.1.2 Overtime Hours
The overtime hours contained in this contract are for contingency purposes or other short term events required in support of the Mission. The contractor shall only provide overtime with written request from the COR. The Government is not obligated to order overtime and does not represent that any minimum will be ordered or that the estimates will not be exceeded.
The Contractor shall also include a copy of the COR's written confirmation for providing such services with any invoices which include overtime hours.
9.2 Other Direct Costs
These are items for which the Contractor shall be reimbursed at cost for task order required training, and travel related to performance of the task order.
Due to the difficulty of estimating certain values, the Government provided for non-proposed estimates (plug figures) for travel (CLIN 025) and training (CLIN 026). The Government does not commit to order or payment of the provided “plug‐figure” quantities and dollar amounts, respectively.
9.2.1 Travel
All travel will be performed on a reimbursable basis and will be funded separately. The Contractor will be responsible for making all arrangements associated with travel such as airline reservations, and lodging requirements, etc. The Contractor shall make no direct labor charges for making travel arrangements.
Travel will be reimbursed in accordance with (IAW) federal travel regulations, (FTR).
Per Diem may be authorized to include lodging, meals and incidental expenses (M&IE) and shall be reimbursable expenses. Authorized per diem rates and other post authorized allowances will be based on localities of which TDY is performed and in accordance with post allowance tables and the Federal Travel Regulations (FTR).
All travel arrangements must be approved in advance, in writing, by the COR.
9.2.2 Training
The Contractor is responsible for providing fully trained personnel in performance of this contract. The Government will not reimburse for any contractor mandated training such as new hire orientation, EEOC training, etc.
The Government will reimburse the contractor for DOS mandatory training requirements such as computer online courses and other training necessary to meet the requirements of positions being supported.
All DOS mandatory training shall be arranged by the contractor complete with all required applications, forms, etc. All training forms and requests must be submitted to the COR for clearance prior to submission.
9.3 Notification
The Contractor shall notify the Contracting Officer in writing 60 days before the Contractor expects the total costs incurred to exceed 75% of any ceiling price/not to exceed amount listed above.
See DOSAR 652.232-72, Limitation of Funds, in IDIQ.
10.0 Deliverables
In additional to those identified within the IDIQ and personnel descriptions, the Contractor shall provide the following:
· Create and assist with reports related to FMS data calls.
· Provide status updates to the COR as requested.
· Monthly Progress Report- These shall show current status of contract positions filled, vacant and/or anticipated backfill dates.
· Monthly Financial Report- These shall indicate status of all task order funding to include Net Amount, Expended Amount and Outstanding Amount. Contractor shall also include notification comments related to section 9.2 requirement. This is in addition to the 60 day notification requirement.
12.0 Government Furnished Equipment and/or Property
The Government will provide sufficient office space and office equipment.
See Attachment M GFE Inventory. All equipment provided must be accounted for and will remain the property of the Department of State. All GFE shall be returned to the COR, or other USG identified personnel, immediately following the conclusion of personnel performance under this task order.
Contract personnel will abide by Government established rules, Standard Operational Procedures (SOP), and regulations in regards to the security of the property of the Government.
13.0 Rules of Conduct
Personnel from the Contractor working on the property shall comply with all rules and policies of the Government. The Contractor shall be aware of all DOS rules and regulations governing personal conduct and behavior in country while on active assignment to this Contract, and ensure all Contractor and sub-Contractor personnel are instructed of these prohibitions and guidance. The Contractor shall establish policies that ensure its employees adhere to all Rules of Conduct. At a minimum, the Contractor’s Rules of Conduct shall prohibit the following:
· Unreasonable delays or failures to carry out assigned tasks;
· Failure to cooperate in upholding the operations and maintenance program integrity at the work site, resulting in actions that adversely impact U.S. Government Operations;
· Not following established safety protocols on assigned work;
· Fighting or instigating fighting among colleagues;
· Conducting personal business while on duty;
· Unauthorized personal use of telephones, office equipment, motor vehicles, or other U.S. Government -owned property or equipment;
· Falsification, concealment, removal, mutilation, destruction or unauthorized use of U.S. Government documents, records, publications or property;
· Eating or drinking beverages in unauthorized areas;
· Failure to report conditions that may impact the safety of the site occupants or result in damage to the property;
· Failure to report conditions that may impact the safety or operation of the compound;
· Smoking in buildings or other unauthorized areas;
· Possession of illegal weapons or firearms;
· Unauthorized possession or use of alcoholic beverages;
· Unauthorized possession or use of controlled substances;
· Selling, consuming, or being under the influence of non-prescribed, regulated drugs or performance impairing substances;
· The theft or concealment of any item with the intent to steal;
· Committing acts of vandalism;
· Conduct considered by the U.S. Government to be immoral, offensive, disorderly, criminal, or any other actions that may be construed as detrimental to the safety and well-being of the site and its occupants. On-site Contractor employees that are not in compliance with these regulations are subject to immediate and permanent removal from the site, and possible prosecution. They also may be banned from working on other DOS contracts. The U.S. Government reserves the right to modify or adjust these regulations in response to management or other considerations.
Should the CO direct the removal of a Contractor employee due to misconduct, unsuitability, or unsatisfactory performance of the employee, to include loss of a security clearance, the Contractor will be required to take full responsibility and bear all expenses connected with removing and promptly replacing the employee.
14.0 Invoice Instructions
Invoice shall be uploaded to the Invoice Processing Platform at http://www.ipp.gov. Invoices shall be submitted monthly, no later than the 15th day of the month for actual hours worked and ODC costs incurred the preceding month. Invoices shall include documents substantiating actual hours and ODC charges, such as timesheets, receipts, etc. ODC charges shall be supported with receipts or a quote from a third-party provider.
15.0 Public Release of Information
There shall be no press release of information or photographs concerning any aspect of the design, construction, or other services relating to this contract, or other documents resulting there from, without the written prior approval of the CO. The Contractor shall include the substance of this provision in all subcontracts hereunder.
16.0 Attachments
· Attachment L: Position and Pricing Spreadsheet – CLIN Breakdown
· Attachment M: GFE Listing
· Attachment TBD: Task Order Quality Control Plan (to be inserted upon task order award)
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