1._Revised_Statement_of_Work_Mar31.docx

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Palestinian Security Program Support (akaPASF) Federal contract opportunity
Solicitation number
SAQMMA17R0213
Issued by
Department of State Office of Acquisition Management

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UPDATED STATEMENT OF WORK NEW LANGUAGE IN BOLD TEXT

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Contents

Statement of Work2
1. DESCRIPTION OF REQUIREMENT:2
2. CLIN 001: PROGRAM MANAGEMENT2
LABOR9
CLIN 002-TMs in Jordan12
CLIN 003Jordan-Language Assistance12
CLIN 004: LABOR WEST BANK13
CLIN 005: TRAVEL AND ODCs13
CLIN 006 – MISSION SUPPORT (PROCUREMENTS)15
CLIN 007: Subject Matter Expert (SMEs)16

CLIN 008: Fixed Fee………………………………………………………………………….21

Attachment A: DELIVERABLES22
ATTACHMENT B: USSC Operations Summary25
Attachment 4. List of Acronyms26

Statement of Work

1. DESCRIPTION OF REQUIREMENT:

the following provides the Statement of Work (SOW) for the performance in support of the U.S. Government’s Security Sector Reform program for the Palestinian Authority. The period of performance is scheduled for July 30, 2017 to July 29, 2018. Additional four (4) one year option periods may be exercised based on continued availability of funding and INL’s desire to continue this program.

BACKGROUND: The Bureau for International Narcotics and Law Enforcement Affairs (INL) continues to work in partnership with the United States Security Coordinator (USSC) towards strengthening skills, competencies and abilities of the Palestinian Authority (PA) to provide law enforcement, security, and public safety in the West Bank. The emphasis of this critical U.S. foreign policy initiative has shifted from the training and equipping, and building infrastructure for the PASF, to the development and support of the PA institutions needed to oversee, support, and maintain the PASF and other PA-related justice and corrections functions.

The U.S. is now transitioning to a longer-term institutional development focus with an emphasis on maintaining and sustaining PA capabilities to provide security. The USSC is a U.S. Department of Defense (DOD) team, augmented by international military officers, and this team works in close partnership with INL Jerusalem (INL/J) for program management of all U.S. funded assistance to the Palestinian Authority Security Forces (PASF), which principally includes the National Security Forces (NSF), Palestinian Civil Police (PCP), Presidential Guard (PG), Civil Defense (CD), and Preventive Security Organization (PSO), as well as the Ministry of Interior (MOI).

2. CLIN 001: PROGRAM MANAGEMENT

2.1 Program Management Office (PMO) shall be a Firm fixed price (FFP) amount. The amount will be separated per calendar month. PMO will include all human resources functions. The following Key Personnel will be included in the PMO: 1. Program Manager, 2. Deputy Program Manager and 3. Assistant Deputy Program Manager. PMO Support will include procurement support, inventory management, accounting, invoicing, medical and Morale, Welfare and Recreation (MWR), office equipment, housing (for PM staff), utilities, furniture, computers and associated requirements, etc. It shall include everything in CLIN001, including the cost of submitting a work plan. The Contractor shall manage all of the activities and services provided under this Statement of Work. At a minimum, the Contractor shall establish an in-country program management office in Jerusalem, Ramallah, or Jericho to support this contract. The Contractor shall:

•Maintain routine liaison with INL contract management staff in Jerusalem and Washington, D.C. This will include a weekly conference call.
•Provide rapid and effective customer service and communication with INL, including regular bi-weekly and monthly reporting, or more frequently if required, on challenges and successes and an assessment of the impact of each. The Contractor is responsible for taking weekly minutes, making any corrections identified by the USG and distributing electronically within twenty-four (24) hours of the meeting to the USG Program Office and COR.
•Ensure coordination and cooperation with other U.S. Government and international programs operating in the West Bank.
•Conduct investigations into matters concerning security, safety, property accountability, misconduct, employee injuries, automobile accidents or other events deemed by INL as detrimental to the interests of the U.S. Government by Contractor personnel; identify and initiate corrective or disciplinary action(s) as needed.
•Ensure report delivery, recordkeeping, administrative support, and internal administrative requirements

2.2 Transition: An eighty (80) day transition period, to include all associated supplies and services including, but not limited to office supplies, equipment, labor, ODCs and travel shall be priced under CLIN001 Program Management for Year One. The eighty day period will begin the day after contract award. The training schedule for calendar year 2017 and 2018 (Jordan and the West Bank) will be supplied at the time of contract award.

2.3 Warehousing: Contractor shall provide administrative, procurement and logistics support. This includes a warehouse facility. The warehouse will be located in the West Bank. The Contractor shall provide climate controlled warehouse space of 1,000 square meters and personnel to receive and store, on an interim basis, supplies and equipment procured by the contractor pursuant to this task order, and intended for delivery/donation to the PASF by INL. Supplies and equipment will remain in the possession of the Government of Israel customs until they are cleared. After clearing customs, the Contractor will need to move the supplies and equipment to the warehouse, complete inventory, and consolidate items into a complete order prior to scheduling a delivery time and location for final donation to the PASF. A bonded warehouse ($500,000 bond value) is required if the equipment stops outside the West Bank during transit from the port.

The warehouse/storage area must protect stored materials from theft, tampering, and/or damage due to weather, and be capable of protecting all stored material (including electronics) from damage due to heat, cold, dust, moisture, or other environmental hazards. The warehouse/storage area must allow for movement of, and access to, the stored material, and have adequate lighting to enable inspection by the COR. The warehouse shall be located no more than 30 miles from Jerusalem. Approximately 100 square meters of the space shall be segregated and secured for INL use.

The Contractor shall be responsible for any loss or damage to any property as a result of any occurrence while stored in this facility. The contractor shall also be responsible for all leases, taxes or other local requirements necessary to maintain such a facility, and will be responsible to follow all local laws with respect to operating such a facility.

The Contractor shall prepare a comprehensive inventory report of the contents of the warehouse on a quarterly basis.

2.4 Life and Mission Support: Contractor personnel are expected to live off of the local economy. The Contractor shall provide all office or related work space, supplies (e.g. office equipment, paper, utilities, etc.), cellular telephones, computers, Internet and transportation necessary for all Contractor personnel to perform required tasks and deliver services in the West Bank and in Amman at the Jordanian International Police Training Center (JIPTC) and the Academy of Civil Protection (ACP) in Jordan.

2.5 Housing: Contractor personnel are expected to live off of the local economy (Jordan or the West Bank). The Contractor shall provide suitable, quality lodging (or provide a housing subsidy). Contractor personnel do not fall under Chief of Mission authority and therefore are not bound by the same restrictions with respect to location of residence. Contractor personnel assigned to Jordan/JIPTC shall live in the greater Amman area. Contractor personnel assigned to the West Bank can live in the West Bank (preferably Ramallah or Jericho). The Contractor should provide examples of potential lodging locations in the technical proposal. For Program Management staff the housing cost will be included under CLIN001. For the TMs and SMEs, housing will be included under CLIN005-Mission Support.

2.6 Food Support and Services: Contractor personnel are expected to live off of the local economy in the West Bank and/or Jordan and are responsible for their own meals. When Contractor personnel are deployed from their usual residence (West Bank or Jordan), the Contractor personnel will be treated in a TDY fashion and will be provided TDY allowances in accordance with the Federal Travel Regulations and the DSSR (Dept. of State Standardized Regulations). All TDYs require COR approval in advance.

2.7 Morale, Welfare and Recreation (MWR): The Contractor shall provide MWR services for the Training Mentors (TMs) and Subject Matter Experts (SMEs) to include:

Facilitate personal mail delivery (including packages up to 100 pounds total per year per advisor) Travel assistance in arranging flight reservations as well as transportation to the airport Access to an exercise facility supporting aerobic and resistance training.

2.8 RECRUITMENT: The Contractor shall be responsible for recruitment of qualified TM and SME candidates that meet or exceed the minimum qualifications and positions descriptions, in accordance with the contract. The Contractor shall establish and document their recruitment plan in the Technical Proposal. This information shall be made available to INL within one day of request. The Contractor’s recruiting effort shall be robust enough to meet initial requirements and accommodate any annual attrition rate.

2.8.1 Selection: Immediately following notification of award of the contract from the Contracting Officer (CO), the Contractor shall confirm receipt and indicate that it is beginning the selection process for appropriate candidates. Within 14 calendar days of award or CO's notification the Contractor shall submit to INL appropriate candidate resumes and references. If deemed necessary by INL, the Contractor shall submit supporting documentation sufficient to allow INL to conclude that the candidate possesses the qualifications required by the Statement of Work (SOW) for the position. Within 7 calendar days of receipt of the supporting documentation from the Contractor, INL will advise the Contractor of the acceptability of the candidate. Immediately following INL approval of the selected candidate(s) the Contractor shall conduct pre-screening.

2.8.2 Pre-screening: The Contractor shall complete all pre-screening within 14 calendar days of INL’s initial approval of the selected candidate(s). In addition to the minimum qualifications and specific position description requirements, the Contractor shall verify that all candidates meet the following pre-screening criteria to qualify for “pre-qualification” status:

1. Clear background, disciplinary, criminal and credit checks, including developing at least two independent background references. Moderate Risk Public Trust (MRPT) clearances will be required for all candidates, unless otherwise specified.

2. Ensure requisite medical examinations, and psychological examinations are complete and accurate

3. Reference checks.

2.8.3 Pre-deployment Training: Pre-deployment training (PDT) will be provided by INL .INL has developed a centralized pre-deployment training program for advisors to ensure that individuals deploying to civilian police and criminal justice assistance missions are trained and prepared. This includes ensuring that the curriculum for civilian police candidates meets professional industry standards. PDT lasts 8 days (Monday-Monday). INL will provide lodging and board for the PDT.

The Contractor shall be responsible for making all arrangements necessary to meet pre-deployment training requirements. The Contractor may be required to provide pre-deployment training support to include:

1. Logistical and administrative support

2. Providing per diem or meals for TM/SME candidates and Contractor personnel

3. Transportation of candidates to/from a Washington DC metro training facility including transport from home of record to Dulles Airport.. Local Nationals are not required to complete PDT. TCNs serving as TMs do need to complete Pre-Deployment Training. All TM and SMEs must attend INL-provided PDT.

2.9 Medical Services: The Contractor shall provide health and accident insurance coverage, including evacuation to the U.S., within limits comparable to the Defense Base Act (DBA). The contractor shall also ensure that all personnel have adequate access to local medical services that, at a minimum, can administer first-aid treatment and life-support care to sick or injured persons in an emergency setting. The medical services shall perform non-invasive procedures such as bleeding control, positive pressure ventilation with a bag valve mask, supplemental oxygen administration, and splinting (including full spinal immobilization). The medical services shall assess the nature and extent of illness or injury to establish the need for evacuation, hospitalization or other emergency care.

The Contractor shall provide in-country medical reviews and psychological reviews on an annual basis for all advisors and non-local support staff. Medical reviews shall be conducted, at a minimum, by a Physician’s Assistant. Psychological reviews shall be conducted in country and face-to-face by a registered and certified psychologist. The Contractor shall immediately inform the COR of personnel who have not passed either review. Contractor personnel who do not pass both reviews shall return to their home of record (at the Contractor’s expense) for at least one year before re-applying for an INL-funded mission.

2.9.1.Random Drug Testing: Contractors will be subject to initial 9- panel drug testing. Random, unannounced drug tests will occur at least once per year.

2.10 Leaving Mission Prior to Completion of Contract :Contractor employees shall complete a minimum period of employment of ninety (90) days on the task order, once deployed in country. If, for any reason, an employee/advisor terminates their employment prior to the initial ninety (90) days, the Contractor shall be responsible to assume all costs associated with their demobilization and return to their home. The Contractor is also responsible for the cost of training and deploying a replacement Advisor. There shall be no cost to the Government for the training and deployment costs of the replacement.

If an advisor completed the minimum period of employment and leaves mission prior to the completion of the contract period, the Contractor shall be responsible for replacing the TM or SME with a qualified candidate within 60 days. In the event a TM or SME has to be replaced for misconduct (or similar infraction), the replacement shall be supplied at no cost to the USG.

2.11 Emergency Action Plan: The contractor will provide an emergency evacuation plan to be included in the Technical Proposal. The plan should address emergency communication, available local medical facilities and evacuation routes. The contractor will be responsible for emergency evacuation of personnel and/or providing medical assistance in the event of a crisis. A separate plan is required for the West Bank and Amman/JIPTC.

2.12 Work Plan: The Contractor shall ensure all SOW requirements are met at the outset and shall prepare a work plan that shall guide the mission staff by identifying the specific goals, tasks, and deliverables over a given period of performance in accordance with Section C of the contract. The TM objectives as described under CLIN002 and CLIN003. Those objectives shall serve as the foundation for the TM portion of the work plan. The work plan should include work requirements for each of the SME positions in CLIN006. The work plan shall describe and explain how the SME positions will be filled, including the recruitment timeline, and outlines the Contractor’s procedures and notional timelines for fulfilling unscheduled equipment requests by INL. Additionally, the work plan shall also identify routinely scheduled intermediate progress reviews (IPRs) with INL, USSC, Jordanian training leadership, and representatives of Palestinian trainees to review, among other things, the nature and quality of training, adequacy of the curriculum, performance of Jordanian and Palestinian instructors, and the performance of Palestinian trainees.

The contractor will draft and submit for approval to INL performance measures for gauging this progress. With respect to training, the performance plan should include the requirement to administer a pre-training proficiency exam and a post-training proficiency exam to quantitatively gauge the progress of each student. A draft work plan is due 45 days after the Notice to Proceed (NTP).

Detailed work plans must be developed for each of the seven Subject Matter Expert (SME) positions. Each work plan is to have a clearly stated project goal and a timeline of specific milestones, typically in the form of deliverables such as assessments, training courses, draft procedures and policies, mentoring activities, and equipment requirements/deliveries, the SME will seek to achieve to reach that goal.

After the contractor submits the draft work plan to INL, the COR will review and direct the Contractor to make appropriate changes. Once the required changes have been made, the COR will approve the draft and direct the Contractor to submit to INL the final work plan.

The final work plan will serve to track progress, track deliverables, and monitor and evaluate Contractor’s performance in meeting the substantive requirements of the task order.

The Contractor shall be responsible for keeping the work plan up to date on a weekly basis, and shall also submit work plan updates as they occur. The work plan shall be flexible and allow for changes, improvements and modifications throughout the period of performance of the task order.

The Contractor shall provide quality control complete with performance measurement indicators to monitor and evaluate progress in the field in achieving the goals, tasks, and deliverables on time. The COR will periodically verify Contractor performance by conducting his or her own independent quality assurance.

The work plan goals and tasks shall include deliverables. Work plan deliverables must be approved by the COR, which will evaluate the quality, accuracy, and timeliness of each work plan deliverable submission.

Examples of work plan deliverables include but are not limited to number of police trained, workshops held, texts distributed, equipment provided, as well as qualitative assessments such as public confidence surveys.

Once approved by the COR, work plans shall no longer be proprietary and may be shared by INL with outside entities, including USG agencies, host country officials, international organizations, and other appropriate stakeholders.

2.13 KEY PERSONNEL

Program Manager (PM) The Contractor shall identify the CONUS-based Program Manager (PM) who will be responsible for overall contract performance. The PM shall have at least ten (10) years of experience in the areas of program management and international law enforcement and/or criminal justice assistance. The PM shall be required to possess a Secret security clearance issued by Defense Security Service (DSS).

Key Responsibilities:

Ensure contractor compliance with the contract terms and conditions.

Ensure Training Familiarization for all staff assigned to the contract.

Coordinate with all supporting contractors and service providers.

Administrative oversight of project, personnel, and fiscal resources.

Key Requirements:

At least ten (10) years of experience in the areas of program management, training, international law enforcement and/or criminal justice assistance.

Minimum five (5) years’ experience related to training design, delivery and evaluation. Strongly prefer foreign experience in a high-risk, Middle-Eastern locale.

Bachelor’s Degree (preferred) plus advanced training and experience in Instructional Design, Training Delivery, Performance Evaluation, Leadership and Supervision of personnel.

Deputy Program Manager (DPM) The Contractor shall identify a Deputy Program Manager (DPM) stationed in the PM Office in Jerusalem, Jericho or Ramallah. The DPM shall take the pre-deployment training. The DPM shall have overall responsibility for in-country operations, as defined in the contract. The DPM shall interface with the program manager and the COR. The DPM will need to travel to Jordan (JIPTC and ACP) and the West Bank as part of program management responsibilities. The DPM shall be a US Citizen with a Secret security clearance issued by Defense Security Service (DSS). The DPM shall be responsible for the administrative oversight and coordination of all training activity in the West Bank and Jordan.

Key Responsibilities:

Ensure all training courses are properly planned, delivered, and monitored to ensure that PASF students receive all US sponsored training.

Coordinate with all supporting contractors and service providers.

Analyze and identify steps to improve the comprehension and quality of training delivered under the SOW..

Develop comprehensive formal program evaluations to include After Action Reviews (AARs) and written reports as necessary utilizing available program metrics and reporting processes for training, student performance, facilities and logistics. Compiles the results of the evaluation for the USSC and INL.

Organize, task, and manage TMs to conduct curriculum development, scheduling, and monitoring/advising instruction.

Resolve issues identified by TMs in delivery of training.

Key Requirements:

At least 8 years of experience in the areas of program management, training, international law enforcement and/or criminal justice assistance.

Minimum Two (2) years’ experience related to training design, delivery and evaluation. Strongly prefer foreign experience in a high-risk, Middle-Eastern locale.

Minimum Two (2) years’ experience in a role of personnel management and supervision.

Experience with curriculum development, review, and delivery.

Expertise in Training Needs Assessment, Gap Analysis, and Instructional Design.

Bachelor’s Degree (preferred) plus advanced training and experience in Instructional Design, Training Delivery, Performance Evaluation, Leadership and Supervision of personnel.

Assistant Deputy Program Manager (ADPM) The Contractor shall provide one (1) Assistant Deputy Program Manager (ADPM). The ADPM shall be located at an office in Jordan with travel required throughout the West Bank and to Jerusalem. The office can be part of the ADPM’s residence. The ADPM shall be a US Citizen. The ADPM is required to have a Secret personnel security clearance issued by Defense Security Service (DSS). The ADPM shall be responsible for the administrative oversight and coordination of all training activity in Jordan. In addition, he/she shall assist the DPM with contract management of all contracted services, personnel and property covered under this contract.

Key Responsibilities:

Advise and assist the PA and the Jordan Public Sector Directorate (PSD) at JIPTC to ensure all training courses are properly planned, delivered, and monitored to ensure that PASF students receive all US sponsored training.

Coordinate with all supporting contractors and service providers.

Conduct Training Familiarization for all TM members.

Advise and assist the PA to analyze and identify steps to improve the comprehension and quality of training delivered in the West Bank.

Coordinate with the JIPTC TM Lead to facilitate adoption of the Mobile Assessment Process (MAP) to West Bank activities.

Develop comprehensive formal program evaluations to include After Action Reviews (AARs) and written reports as necessary utilizing available program metrics and reporting processes for training, student performance, facilities and logistics. Compiles the results of the evaluation for the USSC and INL. INL may request that such reports be shared with the PA.

Organize, task, and manage TMs to conduct curriculum development, scheduling, and monitoring/advising instruction.

Resolve issues identified by TMs in delivery of training.

Key Requirements:

At least 5 years of experience in the areas of program management, training, international law enforcement and/or criminal justice assistance.

Minimum Two (2) years’ experience related to training design, delivery and evaluation. Strongly prefer foreign experience in a high-risk, Middle-Eastern locale.

Minimum Two (2) years’ experience in a role of personnel management and supervision, preferably managing teams.

Experience with curriculum development, review, and delivery.

Expertise in Training Needs Assessment, Gap Analysis, and Instructional Design.

Bachelor’s Degree (preferred) plus advanced training and experience in Instructional Design, Training Delivery, Performance Evaluation, Leadership and Supervision of personnel.

LABOR

The prime contractor will be required to provide 60% of the Labor Hrs in CLINs 002, CLIN 004, and CLIN007.The PM, DPM and ADPM must be employed by the prime. The SOW will be adjusted to reflect the change.

3.1 Training Mentors (TM): The Contractor shall provide TMs that shall focus on the training conducted at JIPTC, ACP and various locations throughout the West Bank. The contractor shall have a TM Lead, and a Deputy Lead, and TM Operators as shown in Table 1.2. Position descriptions for these TM members are provided in Section 3.2.1.

3.2.1 Key tasks and goals of all TMs include:

•Consistent with INL and USSC guidance, ensure all training courses are properly planned, delivered, and monitored in order to ensure that U.S. developed/sponsored curriculum is being delivered correctly and in full by the trainers.
•Support a comprehensive evaluation program in order to document and improve the overall quality/effectiveness of all training delivered.
•Provide guidance to trainers on proper delivery of U.S. developed/sponsored training in order to meet INL/USSC requirements and standards for ensuring quality of instruction for PASF students.
•Develop and/or refine detailed course curriculum as needed to enhance/increase the level of training provided to PASF students.

Conduct or assist with training if required.

Provide mentorship to the PA on teaching techniques, development of lesson plans, Cumulative Training Exercises (CTEs) and hands-on training exercises.

TM personnel may be assigned to Jordan or the West Bank as needed in order to support the mission requirements. Any changes in numbers in either location must be approved by the COR in advance.

Workweek: Under this Contract, a work week consists of 50 hours with a standard 5 day workweek for all TM and SME staff. For translators and interpreters, a work week consists of 40 hours in accordance with local labor laws. Prior Contract Officer Representative (COR) approval will be required for weeks that will exceed 50 or 40 hours respectively. The contractor should request approval via email 5 days in advance. A phone call in addition to an email should be given to the COR for any urgent requests. The following is the number of FTEs for which the Contractor must propose a fixed-rate/cost. The Contractor shall provide the fully-loaded labor rates by labor category for the base year and option years 1 through 4 See Pricing Format in Section J-Attachment

3.2.2 Requirements

· At least ten years of experience in military, civilian law enforcement, civil defense (fire service), or a combination thereof. Except for the firefighter MTT, all others must have some type of law enforcement/ security related experience.

· Five years of military, law enforcement or civil defense experience with a training background.

· Proven experience as a military, law enforcement or civil defense instructor in an academic environment.

· Training background will include actual classroom or tactical forum teaching experience, evaluation of courses and instructors, training administration and/or instructor development experience, either in military or police training institutions or an educational setting at the college or university level.

· Minimum of two years of supervisory experience.

· Experience in developing, conducting, managing, and evaluating training.

· Experience in working with/supervising contracted training providers.

· Proven ability to coach, teach, and mentor others.

· At least one year overseas experience in any combination of military, law enforcement, or similar security service training and/or program implementation.

· Proficient at basic office computer programs to include Microsoft Word, Excel, and PowerPoint.

· Possess instructor certification from a recognized academy, college, university, or a military service.

· Demonstrated ability to work in difficult and possibly dangerous environments, preferably in a Middle-Eastern locale.

· High School Diploma is required.

· Ability to pass the pre-employment screening, medical, psychological, physical fitness, and obtain a Moderate Risk Public Trust (MRPT) certification.

Table 1.2 provides the number of FTEs that may be required under this contract.

3.2.3 Table 1.2 Maximum Required Full Time Equivalents (FTEs)

Base Year
Year 2
Year 3
Year 4
Year 5

TM Jordan

Level II
2
2
2
2
2
Level I
13
13
13
13
13

TM West Bank

Level II
2
2
2
2
2
Level I
13
13
13
13
13

Language Assistants-Jordan

Interpreter/translator
16
16
16
16
16

SME/Mentors

Level III- CLIN006
7
7
7
7
7

The above chart reflects the maximum staffing levels under this contract. However, the contractors should only staff positions that have been authorized in writing by the COR.

The personnel support in this contract consists of Training Mentors (TM), Language Assistants (interpreters, translators), and -Subject Matter Experts (SMEs). TMs are deployed in Jordan at the Jordan International Police Training Center (JIPTC) and the Prince Hussein Bin Abdullah II Academy of Civil Protection (ACP). The TM develops and oversees all of the training which is conducted by the Jordan Public Security Directorate (PSD) and Civil Defense (CD) training personnel at JIPTC and ACP.

3.3 TM Lead-West Bank & TM Lead-Jordan/ Level II

The Jordan TM Lead is responsible for overseeing all TM activities at JIPTC and ACP efforts in Jordan. The West Bank TM Lead is responsible for overseeing all TM activities at West Bank training locations. They are each responsible for ensuring that all courses are conducted on time and to standard. This is TM II level position.

General Responsibilities:

Coordinate with and seek guidance from INL and USSC.

Ensure all training courses are properly planned, delivered, and monitored to ensure that PASF students receive all US sponsored training.

Coordinate with PSD and other supporting contractors or service providers to ensure adequate delivery of US developed/sponsored training.

Oversee all MTT personnel and operations.

Conduct Training Familiarization for all TM members.

Analyze and identify steps to improve the comprehension and quality of training.

Develop and implement comprehensive program evaluations to include written reports as necessary utilizing available program metrics and reporting processes for training, student performance, facilities and logistics. Compile the results of the evaluation for the USSC and INL.

Develop and manage a comprehensive evaluation program of all TM personnel to ensure properly focused monitoring and mentoring of training delivered by instructors.

Resolve issues identified by TMs in delivery of training.

Supervise the development of lesson plans as required.

Requirements:

The TM Lead shall satisfy the following requirements:

Two years of experience related to training design, delivery and evaluation. Strongly prefer foreign experience in a high-risk Middle-Eastern locale.

Two years of experience in a role of personnel management and supervision.

Project management and administrative oversight of project, personnel, and fiscal resources.

Employee training, mentoring, and discipline and managing training teams.

Curriculum development, review, and delivery.

Demonstrated, applied knowledge of Adult Learning Theory, Facilitation, Motivation, Behavioral Science, Strategic Planning and Leadership.

Expertise in Training Needs Assessment, Gap Analysis, and Instructional Design.

Bachelor’s Degree (preferred) plus advanced training and experience in Instructional Design, Training Delivery, Performance Evaluation, or Leadership and Supervision of personnel.

CLIN 002-TMs in Jordan

The TMs in JIPTC shall develop and supervise curriculum for the following representative topics that include but are not limited to these areas:

• High risk arrest techniques, Check-point operations Basic first aid Self-defense tactics Firearms training Human Rights

The Jordan/JIPTC TMs shall be responsible for monitoring, guiding, and evaluating training for the Palestinian Authority Security Forces (PASF) at JIPTC and ACP as well as recommending/developing/modifying course curriculum. To further our mission, training in Jordan may be transitioned to the West Bank later in the POP. The contractor needs to be able to move personnel and responsibilities from Jordan to the West Bank in order to support the objective. These changes would be done in coordination with INL/USSC and would require COR approval before any training or personnel are transitioned.

Coordinate with Jordanian PSD and other supporting contractors or service providers in order to facilitate proper delivery of U.S. developed/sponsored training courses to PASF trainees by the trainers.

ACP: shall recommend, develop, support and provide mentoring for delivery of training courses at the ACP to include, but not limited to, the following topics:

•Basic firefighting
•Intermediate firefighting
•Search and rescue
•HAZMAT
•Wildfire extinguishing
•Fire investigation
•Wells, dams, and underwater rescue
•Rescue equipment maintenance

CLIN 003 Jordan-Language Assistance

The Contractor shall provide interpreters and translators at the JIPTC and ACP locations. LAs will support the TMs, training and SME operations and enable coverage of all activities and functions to include curriculum development, translation and management functions, and all administrative requirements.

The contractor shall provide, within 45 days of award, their proposed use of the language assistants (interpreters and translators) based on mission needs. They should provide detail to include assigned location, primary responsibilities and areas where the personnel will be dual purposed to support needed administrative tasks when not engaged in language/translator assignments.

Anticipated need for language assistance may be as many as a one-to-one ratio for TMs, or up to sixteen (16). However, contractor recommendations will be carefully considered, particularly as to how language assistants can be utilized across multiple functions. The Jordan LA positions are the only Labor positions that can be filled by a subcontractor upon COR approval.

CLIN 004: LABOR WEST BANK

6.1 TMs in the West Bank: In the West Bank, TMs and Trainer/Mentor SMEs are the Contractor’s personnel that directly support PASF organizations such as, but not limited to, the Palestinian Authority Leadership College (PALC), Central Training Institute (CTI), Palestinian Officer’s Academy (POA) or to the MOI in the West Bank. They provide mentoring and advice to Palestinian counterparts to accomplish agreed upon activities and established objectives in order to enhance the capabilities of the PASF to provide public security and law enforcement in the West Bank.

TMs assigned to the West Bank shall provide specialized training to members of the PASF as directed in the West Bank. This includes providing oversight and monitoring of the courses that are described in Section 3.7. The TM will also provide instructor related training to the PA Instructors as needed.

The Contractor shall develop, support, and mentor additional related training for PA NSF and PG personnel, and other members of the PA Security Forces as required by INL/USSC.

Provide mentorship to the PA on training center management, teaching techniques, development of lesson plans, mentorship Cumulative Training Exercises (CTEs) and hands-on training exercises.

Provide support and assistance for the transition of training from Jordan to the West Bank. This assistance may include plan development, curriculum modification, training oversight and mentorship to the PA.

6.2 West Bank TMs- Language Assistant Support: In the West Bank INL/J has a contract in place to provide LA support. The LA contract has over 30 LAs at various locations in Jerusalem and the WB. The contract includes translation and interpretation support for classroom presentations, curriculum development, translation and management functions, and all other related tasks. The COR for this contract will coordinate LA support. The DPM will be assigned a full-time LA for all activities in the WB.

CLIN 005: TRAVEL AND ODCs

In-country Procurement Procedures: Occasionally, the Contractor shall be required to purchase equipment and supplies in support of the PASF training program. The Contractor shall propose costs and methods for expedited local procurement of services, equipment, supplies and transportation to meet INL/J-USSC requirements. The Contractor and COR will determine when off-shore procurements are impractical or undesirable based on policy considerations. Contractor may propose West Bank based personnel to coordinate such transactions, to meet these challenges and constraints. Restrictive and complicated importation practices and customs regulations, and administrative requirements and transportation restrictions related to West Bank shipments, make this West Bank-based capability highly desirable.

Purchase Requests-ODCs.

With COR approval, the Program Manager or the Deputy Program Manager may process a purchase request (PR) up to the Micro Purchase threshold ($3,500.00) per PR and under $15,000.00 as a monthly cumulative value, as long as sufficient funds are obligated to the task order. All PRs with values above this must be submitted to the COR and Contracting Officer for approval. Prior to execution a purchase order from the contractor needs to be submitted.

The contractor shall also price in a contingency line of $50,000 per quarter under CLIN 005 that shall be held in reserve which can only be utilized under the following circumstances and conditions regardless of amount:

The costs of an overall project or item has increased from the time of the cost proposal to the time of actual procurement Purchase of items or services that fall within the SOW but were not in the cost proposal A project is overrunning the original cost in the proposal for example, unscheduled vehicle maintenance.

With concurrence from INL/J and USSC, an existing project has had some revisions since the time of the cost proposal.

The process for approving the use of the contingency line is as follows:

When the contractor or INL/J identifies a requirement as described above, the contractor shall submit a Purchase Request (PR) and justification for utilizing the contingency funds to the Contract Officer (CO) and COR for approval. In order to promote open competition, the contractor must adhere to the appropriate Federal Acquisition Regulation requirements based on the anticipated dollar value of the purchase unless otherwise preapproved by the CO. Use of the contingency funds must first be approved by the COR and then the CO. Once the PR is approved by the CO, the contractor can proceed with procurement of the items in accordance with their standard procurement practices.

International Travel The Contractor shall make travel arrangements for Contractor personnel including obtaining necessary visas and travel documents, appropriate per diem and/or travel allowances and accommodation as needed. The Contractor is responsible for all employees being deployed and shall make every effort to minimize time en-route or unnecessary delays or overnight accommodations.

The Contractor shall provide deployment support to/from the Contractor personnel’s primary place of employment (Jerusalem, the West Bank, or Amman). For each Contractor personnel, the Contractor shall provide the following for each twelve month tour of duty:

-Economy class transportation from home of record to their primary place of employment at the start of a tour.

-One (1) roundtrip economy class transportation from their primary place of employment to their home of record per 12 month tour.

-An economy class transportation back to their home of record at the end of mission.

Visas and Visa Renewals The Contractor is responsible to ensure that all personnel obtain prior to departure, and maintain during their employment, proper visa that will enable them to live and work in either Jordan or Israel/West Bank. Some personnel may require both. The USG does not provide support or facilitation for obtaining visas.

DS Form 5523 needs to be filled out by the contractor to request official passports for staff stationed in Israel and the West Bank.

CLIN 006 – MISSION SUPPORT (PROCUREMENTS)

The Mission Support CLIN covers two cost centers; Housing and Equipment procurements.

Housing:

Contractor personnel are expected to live off of the local economy in the West Bank. The Contractor shall provide suitable, quality lodging (or provide a housing subsidy). Contractor personnel do not fall under Chief of Mission authority and therefore are not bound by the same restrictions with respect to location of residence. The Contractor should provide examples of potential lodging locations in the technical proposal. For the Specialist Advisors and SMEs, housing will be included under CLIN005. Housing costs under this CLIN will be covered as a Fixed-Unit Cost based on the cost proposal.

Equipment Procurement and Logistics:

The contractor shall be prepared to procure and/or deliver equipment to any PASF or other PA location as specified by INL. These procurements will be negotiated as separate modifications to the contract. This equipment cost proposal will require approval from INL Contracting Officer (CO). CO approval must be received prior to actual procurement. The pricing proposal should indicate whether the materials are being procured locally or if they need to be shipped into the country. The cost proposal will reflect the price of US or locally based products. This decision should include factors such as shipping time and costs, quality of items and ability for the PA to replace the items. The COR will provide guidance to the CO on the final decision on the purchase.

Also, equipment requiring specialty training due to complexity or safety concerns shall be specifically identified, and any manufacturer or industry related training programs be included in the contractor’s pricing and technical proposal. The contractor shall be prepared to procure equipment and arrange for delivery to any site in the West Bank for PASF or other PA organization as designated by INL.

Shipping and customs clearance for equipment/material procured under this CLIN is the responsibility of the contractor. When shipping in items, the contractor should, to the greatest extent possible, load containers with items that need to be inspected by the same ministries. The contractor will provide INL a copy of the bill of lading in order to provide the required exemption letter. The contractor is required to comply with all Israeli and Palestinian laws and customs regulations. The COR should be consulted when there are any issues causing significant delays or costs to the USG.

For items that will be donated to the Palestinian Authority, the Contractor should be prepared to procure those materials in the West Bank or outside of Israel as a result of Israeli regulations and policies at the time of procurement.

Capacity and capability to acquire and deliver the vehicles by sea freight (unless otherwise advised by INL to make air freight shipments) to Israel with onward transport to the West Bank once they clear Israeli customs.

It is the Contractor’s ability to ensure that all vehicles and motor vehicle equipment (i.e. trailers) meet the GOI and Palestinian Authority requirements for highway travel.

Recognition that the locations for delivery will include but are not limited to Jerusalem and all areas in the West Bank.

All equipment should meet the electrical requirements of the donation location.

At the time of the request for any equipment for donation to the PA, the contractor should propose any training needed for the use and/or installation of specialized equipment, to include safety related training, and all costs should include training and installation itemized out in the proposal.

CLIN 007: Subject Matter Expert (SMEs)

The program requires seven Subject Matter Experts (SMEs). The SMEs will be based primarily in the West Bank, but should be available to work in Jordan as necessary. SME Responsibilities and Requirements are stated below. The seven SME positions are:

1. Civil Defense/EMT SME

2. Facilities Maintenance SME

3. Information Technology Planning and Management SME

4. Lead Training SME

5. Logistics Training SME

6. Firearms & Armorer Training SME

7. English Language Instructor

9.1. Civil Defense/EMT SME

One of the required SMEs will be a Civil Defense/EMT specialist advisor.

Key Responsibilities:

Advise and assist the PA to ensure all Civil Defense training courses are properly planned, delivered, and monitored to ensure that PASF students receive adequate US sponsored training.

Coordinate with all supporting contractors and service providers at ACP and the West Bank.

Minimum requirement:

Graduation from a recognized training instruction such as the U.S. National Fire Academy or similar training program certified by a State or local government.

At least ten (10) years’ experience in a paid or volunteer U.S. fire-fighting service which provided full emergency response and management capabilities.

At least one (1) year serving as a Fire Captain or equivalent supervisory rank At least one (1) year experience as a classroom and practical instructor for fire-fighting and disaster response operations. Such experience must include curriculum development.

One (1) year experience working with an international assistance program such as those sponsored by the UN or other international organization or government. Similar relevant experience may be considered

9.2. Facilities Maintenance SME: Facilities Maintenance SME will support, assist, and advise INL and USSC in all matters relating to development of PA capacities and abilities to maintain and sustain security sector infrastructure in the West Bank. Develops, conducts and supervises infrastructure maintenance, sustainment and management curriculum and training programs in the West Bank, and assists the PA in developing policies and procedures necessary to carry out related responsibilities. Conducts assessments, and provides analysis to INL and USSC on the abilities of the PA to develop, implement, and sustain infrastructure management programs, and the degree to which this enables the Palestinian Authority Security Forces (PASF) to effectively perform their respective duties and responsibilities in an independent and self-sustaining manner.

Location of Duties: West Bank and Jerusalem

Key Responsibilities:

Assess current PA capabilities for facilities maintenance needs and make recommendations to INL and USSC for developing and implementing programs to assist the PASF to establish a maintenance and sustainment management system for infrastructure.

Assist the PA to establish a running estimate of PASF infrastructure.

Assist the PA to develop a PASF work order tracking system.

Assist the PA to develop system for inspection of all facilities, buildings, systems, etc., on a routine basis with specific emphasis on: structural systems, electrical distribution systems, plumbing systems, life safety systems, elevating devices, HVAC, and Power Generation systems Assist the PA to develop a system for estimating, planning and executing high priority work orders, predictive/preventative maintenance work orders and repair/maintenance projects.

Recommend routine maintenance activities and schedule(s).

Assist the PA to develop policies and procedures for supervising repairs, modifications, and predictive/preventative maintenance on buildings and facilities equipment, fixtures, and systems.

Assist the PA to develop and implement a reporting and records keeping system to track the overall state of security infrastructure.

Assist the PA to develop a system to respond and provide excellent customer service and feedback to the customer and vendors on all work orders while ensuring compliance to codes, regulations and industry standards.

Recommend training programs for topics listed above.

Key Requirements:

Ten (10) years with direct institutional infrastructure management experience.

Bachelor’s Degree in Engineering related field. (Relevant experience or other degrees may be substituted).

Knowledge of standardized building, fire, and safety codes.

9.3. Information Technology Planning and Management SME: The Information Technology (IT) Planning and Management SME will support, assist, and advise INL and USSC in all matters relating to developing programs to enhance Palestinian Authority (PA) capacities to develop and implement a self-sustaining planning and management programs to expand the information technology capabilities of the security services. Such efforts will focus on facilitating leading practice change management/transformation initiatives within the PASF.

Location of Duties: West Bank and Jerusalem

Key Responsibilities:

Advise and assist the PA to plan, direct, and coordinate programs and activities relating but not limited to assessing the current state of IT capability, formulating an IT strategy, monitoring the vendor landscape, identifying IT needs, establishing and administering asset management, optimizing asset usage, managing service requests, monitoring and manage IT service performance in order to better support and manage the PA security services.

Advise, and assist the PA to develop Information Technology Planning…

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