IndustryDayQA.pdf

Solicitation Number: SAQMMA14R0370 September 5, 2014

Industry Day/Pre-Proposal Conference

Questions and Answers (Q&A)

QUESTION NUMBER

1. Can you provide Ms. Darnell’s Consular Leadership Tenant definitions?

ANSWER:

Inspire We develop and communicate a vision for how our work unit can most effectively contribute to the Department’s mission. In pursuing that vision we relentlessly challenge employees to strive for excellence and engage them in the effort to achieve goals and improve all aspects of the operation.

Model Integrity We hold ourselves to the highest standards of integrity and professional conduct and do what is best for the organization and mission. We generously share credit for the accomplishments of the organization and demonstrate courage in dealing with difficult decisions and poor performers.

Develop the Next Generation We take seriously our responsibilities as teachers, coaches and mentors and work to develop the skills necessary to play those roles effectively. We make time to get to know our less experienced colleagues and provide them timely praise, honest feedback, and opportunities to cultivate their talents.

Delegate Authority - But Not Responsibility We give employees ownership over their work, issue clear and concise instructions, and provide coaching and further clarification if needed. We stand behind our people and take responsibility when mistakes are made or calculated risks don’t work out.

Communicate We help others understand the mission — and their role in accomplishing it. We also listen actively to each other’s concerns and encourage innovation in consular work by listening intently for suggestions.

Build Great Teams We recruit high-caliber candidates for consular job vacancies, train them right from the start, build trust, and foster a sense of pride and mutual support in the team. We serve the team by eliminating obstacles, resolving conflicts, obtaining appropriate resources, and celebrating success.

Lead by Example We set the example for work ethic and demonstrate the willingness and knowledge of consular work to do any job to help the team. We run interference to prevent abuse and undue pressure.

Follow Courageously We take ownership of our work and hold ourselves accountable for improving performance and making our organization stronger. We dissent respectfully and help the boss become more effective in the interest of the team and the mission.

Solicitation Number: SAQMMA14R0370 September 5, 2014

Learn Constantly We deepen our personal self-awareness in order to cultivate our talents and mitigate mission-critical weaknesses. We display humility by acknowledging our shortcomings and continually work to improve both our skills and our substantive knowledge.

Practice 360-Degree Diplomacy We consider consular work central to core objectives of the mission and the Department and establish constructive working relationships with all mission elements to further those objectives. We engage in public diplomacy to advance organizational goals.

2. The slide that referenced 900 people, did that include government and contractors?

ANSWER: Reference slide #18, “…Office of Visa Services (VO) currently employs over 900 people in various capacities…” This statement refers to USG and contract personnel.

3. Can you provide information on the point of contact for future business development opportunities?

ANSWER: Please refer to the contact information provided on Slide #3- the Office of

Small Disadvantaged Business Utilization (OSDBU).