PSIM_RFP_-_SAQMMA14R0187_-_A004_-_Track_Changes.pdf

U.S. Department of State Physical Security Information Management System

Office of Security Technology Solicitation #: SAQMMA-14-R-0187 i

TABLE OF CONTENTS

SUPPLIES OR SERVICES AND PRICES/COSTS ............................................. 2 SECTION B –

B.1 OVERVIEW

B.2 PRICING STRUCTURE

B.3 FIXED FULLY-LOADED HOURLY LABOR RATES

B.4 PROVISIONAL BILLING RATES

B.5 CEILING INDIRECT COST RATES

B.6 MATERIALS

B.7 TRAVEL COSTS

B.8 POST HARDSHIP DIFFERENTIAL PAY AND DANGER PAY

B.9 OVERTIME

B.10 PROFIT

B.11 DATA OTHER THAN CERTIFIED COST OR PRICING DATA

B.12 PERIOD OF PERFORMANCE

PERFORMANCE WORK STATEMENT (PWS) .................................................16 SECTION C –

C.1 INTRODUCTION

C.2 VISION AND OBJECTIVES

C.3 BACKGROUND AND ORGANIZATIONAL STRUCTURE

C.4 SCOPE OF WORK

C.5 FACILITY MODELS (3-D)

C.6 SOFTWARE PROGRAM MANAGEMENT REQUIREMENTS

C.7 PSIM TRAINING

C.8 FISMA DOCUMENTATION AND PSIM MONITORING

C.9 PROGRAM MANAGEMENT SUPPORT

C.10 PERFORMANCE REQUIREMENTS SUMMARY

C.11 OPTIONAL TASK: ALARMNET

PACKAGING AND MARKING...........................................................................54 SECTION D –

D.1 MARKING OF REPORTS (11/08)

D.2 PACKING OF SUPPLIES FOR DOMESTIC SHIPMENT (11/08)

D.3 PACKING LIST(S)

D.4 WARRANTY NOTIFICATION (11/08)

D.5 DATA PACKAGING REQUIREMENTS (11/08)

D.6 PACKAGE MARKING

INSPECTION AND ACCEPTANCE ...................................................................56 SECTION E –

E.1 CLAUSES INCORPORATED BY REFERENCE FAR 52.252-2 (FEB 1998)

E.2 ACCEPTABLE LEVELS OF PERFORMANCE

E.3 CONTRACTOR SELF REPORTING OF NON-COMPLIANT SERVICES

DELIVERIES OR PERFORMANCE ...................................................................57 SECTION F –

F.1 CLAUSES INCORPORATED BY REFERENCE FAR 52.252-2 (FEB 1998)

F.2 PERIOD OF PERFORMANCE

F.3 DELIVERABLES

F.4 PLACE OF PERFORMANCE (11/08)

CONTRACT ADMINISTRATION DATA ............................................................63 SECTION G –

G.1 DESIGNATION OF ADMINISTRATIVE CONTRACTING OFFICE

G.2 CONTRACTING OFFICERS REPRESENTATIVE DOSAR 652.242-70 (AUG 1999) .. 63

G.3 GOVERNMENT TECHNICAL MONITORS (GTM)

ii

G.4 QUALITY ASSURANCE AND LIAISON BRANCH (QAL)

G.5 INVOICE AND REPORTING REQUIREMENTS

G.6 FINAL INVOICE

G.7 01INV DEPARTMENT OF STATE INVOICE INSTRUCTIONS (10/11)

SPECIAL CONTRACT REQUIREMENTS .........................................................68 SECTION H –

H.1 CONTRACTOR COMMITMENTS, WARRANTIES, AND REPRESENTATIONS

H.2 CLEARANCE REQUIREMENTS

H.3 SAFEGUARDING OF INFORMATION

H.4 GOVERNMENT-FURNISHED EQUIPMENT

H.5 CONTRACTOR-FURNISHED PROPERTY AND SERVICES

H.6 INSURANCE REQUIREMENTS

H.7 NONPAYMENT FOR UNAUTHORIZED WORK

H.8 ASSOCIATE CONTRACTOR AGREEMENT

H.9 PERFORMANCE MANAGEMENT

H.10 SUBCONTRACTING

H.11 QUALITY CONTROL AND CUSTOMER SATISFACTION

H.12 DEFENSE PRIORITIES AND ALLOCATION SYSTEM (DPAS)

H.13 CONTRACTOR PERSONNEL PERFORMING UNDER CONTRACTS IN IRAQ AND

AFGHANISTAN

H.14 CONTACT INFORMATION FOR SENSITIVE AND/OR OPERATIONTIONAL

POSITIONS (11/08)

H.15 GOVERNMENT-FURNISHED PROPERTY (11/08)

H.16 TECHNICAL DIRECTION (11/08)

H.17 ORGANIZATIONAL CONFLICT OF INTEREST (11/08)

H.18 CONTRACTOR USE OF GOVERNMENT-OWNED or LEASED VEHICLES

CONTRACT CLAUSES ......................................................................................93 SECTION I –

I.1 CLAUSES INCORPORATED BY REFERENCE FAR 52.252-2 (FEB 1998)

I.2 FAR CLAUSES INCORPORATED IN FULL TEXT

I.3 DEPARTMENT OF STATE ACQUISITION REGULATION (DOSAR) CLAUSES

LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS .......... 110108 SECTION J –

REPRESENTATIONS, CERTIFICATIONS AND OTHER STATEMENTS OF SECTION K –

OFFERORS

K.1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE FAR 52.252-1 (FEB

1998)

K.2 FAR PROVISIONS INCORPORATED IN FULL TEXT

K.3 DEPARTMENT OF STATE ACQUISITION REGULATION (DOSAR) provisions ..126124

K.4 AUTHORIZED CONTRACT ADMINISTRATOR

K.5 SERVICE CONTRACT ACT – CORRELATION OF LABOR CATEGORIES (11/08) ..128126

K.6 ORGANIZATIONAL CONFLICT OF INTEREST CERTIFICATION AND DISCLOSURE

(11/08)

INSTRUCTIONS, CONDITIONS AND NOTICES TO OFFERORS ............. 130128 SECTION L –

L.1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE FAR 52.252-1 (FEB

1998)

L.2 TYPE OF CONTRACT FAR 52.216-1 (APR 1984)

L.3 SERVICE OF PROTEST FAR 52.233-2 (SEP 2006)

L.4 AUTHORIZED DEVIATIONS IN PROVISIONS FAR 52.252-5 (APR 1984)

L.5 COMPETITION ADVOCATE/OMBUDSMAN DOSAR 652.206-70 (AUG 1999)

iii

L.6 DEFENSE BASE ACT - COVERED CONTRACTOR EMPLOYEES DOSAR 652.228-70

(JUN 2006) (Deviation pib 2012-17)

L.7 SOLICITATION RESPONSE

L.8 TIME, PLACE, AND SUBMISSION OF OFFER

L.9 DISCUSSIONS WITH THE OFFEROR

L.10 DEBRIEFING OF UNSUCCESSFUL OFFERORS

L.11 OFFEROR QUESTIONS AND CLARIFICATIONS

L.12 SUBCONTRACTING

L.13 GENERAL PROPOSAL INSTRUCTIONS

L.14 PHASE 1 INSTRUCTIONS

L.15 PHASE 2 INSTRUCTIONS

L.16 STATUS OF PROPERTY MANAGEMENT SYSTEM (11/08)

EVALUATION FACTORS FOR AWARD .................................................. 151149 SECTION M –

M.1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE FAR 52.252-1

(FEB 1998)

M.2 GENERAL

M.3 BASIS OF AWARD

M.4 ELIGIBILITY FOR AWARD

M.5 AWARD PROCESS

M.6 SOLICITATION AMENDMENTS

M.7 EVALUATION SUPPORT

M.8 USE OF SUPPORTING INFORMATION

M.9 TECHNICAL EVALUATION FACTORS AND SUBFACTORS

M.10 PHASE 1 EVALUATION

M.11 PHASE 2 EVALUATION

M.12 RATINGS OF NON-PRICE FACTORS

M.13 PRICE EVALUATION

SUPPLIES OR SERVICES AND PRICES/COSTS SECTION B –

B.1 OVERVIEW

The Department of State (DOS), Bureau of Diplomatic Security (DS), Office of Security

Technology (ST), requires the Contractor to provide a Physical Security Information

Management (PSIM) software and integration solution capable of centrally managing, displaying, processing and archiving data collected from technical security devices at the

Department’s 350+ facilities. The Contractor is responsible for providing all Information

Technology (IT) hardware and software necessary to connect to existing and future technical security systems on a DS-owned and managed network.

B.2 PRICING STRUCTURE

a) This is a hybrid contract for supplies and non-commercial services. Contract types are assigned by major function/description.

b) The following is the list of CLINs (contract line item numbers), major functions/descriptions, and contract types:

CLIN Description Contract Type

X001 Program Management Firm-fixed-price (FFP)

X002A PSIM Software Firm-fixed-price (FFP)

X002B PSIM Maintenance Firm-fixed-price (FFP)

X003 Model Creation and Software

Engineering

Time portion (T) of

Time-and-Materials

X004 PSIM Training (Instructor Led) Time portion (T) of

Time-and-Materials

X005 Other Direct Costs (e.g., Server

Hardware, Operating Systems, Travel)

Materials portion (M) of

Time-and-Materials

c) Firm-fixed-price (see FAR 16.202) = Payment at negotiated firm-fixed-price. Negotiated firm-fixed-price includes direct labor costs, direct non-labor costs, applicable indirect costs, and profit.

d) Time portion of time-and-materials (see FAR 16.601) = Payment at negotiated, fixed, fully loaded hourly labor rates multiplied by the number of allowable actual incurred hours.

Negotiated fixed fully loaded hourly labor rates includes unloaded hourly labor rates, fringe benefits (if not included in applicable indirect costs), bonus cost (if not included in applicable indirect costs), applicable indirect costs, and profit. See Section B.3 (Fixed Fully Loaded

Hourly Labor Rates).

e) Materials portion of time-and-materials (see FAR 16.601) = Payment at allowable actual incurred materials/other direct costs and applicable indirect costs. Payment of fee or profit is prohibited. Applicable indirect costs are calculated by multiplying negotiated applicable provision billing indirect cost rates (or established revised billing rates or final indirect cost rates, subject to negotiated ceiling indirect cost rates – see subsections [B.3 and B.4]) by actual incurred materials/other direct costs.

f) The firm-fixed-prices for CLIN X001 (Program Management) are below and payable at monthly intervals by dividing the firm-fixed-price for a given year by 12 months. Each year’s firm-fixed price represents the cumulative requirements for CLIN X001.

Base Year: $ to be completed at time of award

Option Year 1: $

Option Year 2: $

Option Year 3: $

Option Year 4: $

Optional Task: AlarmNet ONLY. The prices for the AlarmNet Optional Task represent only the amount (if any) the Optional Task will increase the price for CLIN X001. In the event the AlarmNet Optional Task is exercised, the total price for the year will be calculated by adding the CLIN X001 price above to the AlarmNet Optional Task Price below. If the Optional Task is exercised such that it commences during a contract year, then the government will calculate a prorated amount for the AlarmNet price for that partial year. The prices below are not subject to adjustment based on the contract year in which the AlarmNet Optional Task is exercised.

Base Year: $ to be completed at time of award

Option Year 1: $

Option Year 2: $

g) The firm-fixed-price for CLIN X002A (PSIM Software) is below and payable at the partial delivery payment schedule below. The firm-fixed-price includes all costs associated with obtaining an enterprise-wide, unrestricted use license and modifying the commercially available off-the-shelf (COTS) PSIM system to meet the PSIM Software baseline defined by the portions of Section C in the reference column in the table above.

Partial Delivery Payment 1 $ to be completed at time of award %

Partial Delivery Payment 2 $ %

Partial Delivery Payment 3 $ %

Partial Delivery Payment 4 $ %

Optional Task: AlarmNet ONLY. The price for the AlarmNet Optional Task represents only the amount (if any) the Optional Task will increase the price for CLIN X002A.

Firm-fixed-price: $ to be completed at time of award

h) The firm-fixed-prices for CLIN X002B (PSIM Maintenance) are below and payable at monthly intervals by dividing the firm-fixed-price for a given year by 12 months. CLIN

X002B includes all costs associated with the PSIM software maintenance for the duration of the contract. The Government will be entitled to any commercial upgrade feature sets and/or services, conformed to the then current PSIM software baseline at no additional cost.

Option Year 1: $ to be completed at time of award

Option Year 2: $

Optional Task: AlarmNet ONLY. The prices for the AlarmNet Optional Task represent only the amount (if any) the Optional Task will increase the price for CLIN X003. In the event the AlarmNet Optional Task is exercised, the total price for the year will be calculated by adding the CLIN X003 price above to the AlarmNet Optional Task Price below. If the Optional Task is exercised such that it commences during a contract year, then the government will calculate a prorated amount for the AlarmNet price for that partial year. The prices below are not subject to adjustment based on the contract year in which the AlarmNet Optional Task is exercised.

Option Year 1: $ to be completed at time of award

Option Year 2: $

Following acceptance of the PSIM Software baseline (i.e., CLIN X002A), the Government will fund any further desired modifications or engineering efforts not contained in the

Section C utilizing CLIN X003.

i) The ceiling price(s) of this contract is as set forth below.

Period: Ceiling Price

Cumulative, including all options: $________(to be completed at time of award)

If this contract includes options and a ceiling price is specified for each option, each ceiling price shall apply separately and independently to that option. The Contractor shall not exceed the ceiling price(s) of this contract except as provided in FAR 52.232-7 "PAYMENTS

UNDER TIME-AND-MATERIALS AND LABOR-HOUR CONTRACTS".

Notwithstanding the above, if this contract is funded below the ceiling price(s), the

Contractor shall not exceed the funded amount.

B.3 FIXED FULLY-LOADED HOURLY LABOR RATES

a) This subsection applies to CLIN X003 (Model Creation and Software Engineering) and

CLIN X004 (PSIM Training), which represent the time portion of the time-and-materials arrangement.

b) This subsection will be used when the Government requires current and future in-scope services for software engineering and integration support.

c) The following table displays the negotiated fixed fully-loaded hourly labor rates:

Sub-

CLIN Labor Category

Base

Period

Option

Period 1

Option

Period 2

Option

Period 3

Option

Period 4

X003A

Software

Engineer/Integrator

III (Senior)

X003B

Software

II (Mid-Level)

X003C

Software

(Junior)

X003D Quality Control

Specialist

X003E 3-D Modeler

X003F Technical Writer

X003G Lead Applications

Engineer

X003H Applications

Developer

Sub-

CLIN Labor Category

Base

Period

Option

Period 1

Option

Period 2

Option

Period 3

Option

Period 4

X003I Application

System Analyst

X003J

Configuration

Management

X003K Data Architect

X003L Data Warehousing

X003M Database Specialist

X003N

Geographic

Information

System (GIS)

Analyst/Programm er

X003O

Information

Assurance/Security

X003P Test Engineer

X003Q Senior Graphic

Designer

X004A Training Specialist

Proposed categories to be added at award

d) The Government will not pay fully-loaded hourly labor rates that exceed the contract’s negotiated fixed fully-loaded hourly labor rates.

e) The Government will pay the negotiated fixed fully-loaded hourly labor rates for only performed labor that meets the labor qualifications specified in the contract.

f) Labor hours for each labor category will be paid at the same negotiated fixed fully-loaded hourly labor rate regardless of whether the individual performing the labor works (as either an employee or consultant) for the prime contractor or a subcontractor.

g) The contract’s negotiated fixed fully-loaded hourly labor rates apply to a normal workweek of 40 hours. The Government defines a normal workweek, pursuant to FAR 22.103-1, as: 1) generally, 40 hours; or 2) if longer than 40 hours and outside the United States and its outlying areas, it does not exceed the norm for the area, as determined by local custom, tradition, or law, and the hours worked in excess of 40 in the workweek are not compensated at a premium rate of pay. The Government anticipates most contract requirements being performed in an area(s) where a 40-hour workweek is considered normal.

h) Each negotiated fixed fully-loaded hourly labor rate consists of an unloaded hourly labor rate, fringe benefits (if not included in applicable indirect costs), bonus cost (if not included in applicable indirect costs), applicable indirect costs, and profit amount. It does not consist of any other costs. Any other costs that are part of the Contractor’s established compensation plan and consistent with FAR Part 31 shall be allocated as a material under CLIN X005

(ODC).

i) Any cost elements included in the negotiated fixed fully-loaded hourly labor rates shall not be charged elsewhere in this contract.

j) The contract’s negotiated fixed fully-loaded hourly labor rates apply only to the labor categories specified in the table in this subsection.

k) For time portion of time-and-materials arrangements, the Government will pay the negotiated fixed fully-loaded hourly labor rate minus the percentage identified in B.10(c) attributable to profit for those hours the Contractor incurs when replacing or correcting services or materials

[reference FAR 52.246-6 (Inspection – Time-and-Material and Labor-Hour)].

B.4 PROVISIONAL BILLING RATES

a) This subsection applies to CLIN X005 (Other Direct Costs) containing the materials portion of the time-and-materials arrangement.

b) The following table displays the negotiated provisional billing rates:

Indirect Cost Rate

Description

Negotiated

Provisional

Billing Rate Allocation Base

Contractor Fiscal

Year Period

To be added at award

c) The Contractor may recover, if consistent with FAR Part 31 and the Contractor’s established or disclosed cost accounting practices, allowable indirect costs.

d) This table (above) includes only the prime contractor’s own indirect cost rates. Indirect cost rates for subcontractors, and indirect cost rates for other entities not proposed as the Offeror, are not included in part or in whole

e) The Contractor shall be reimbursed: 1) only the indirect cost rate descriptions identified in the table unless prior written approval was obtained by the Contractor’s cognizant Federal agency official; and 2) at the negotiated provisional billing rates until revised billing rates or final indirect cost rates have been established by the Contractor’s cognizant Federal agency official.

f) If any revised billing rate or final indirect cost rate established by the Contractor’s cognizant

Federal agency official exceeds this contract’s respective ceiling indirect cost rate (see

Section 5), the Contractor shall be reimbursed at the contract’s ceiling indirect cost rate.

g) The Contractor shall make no change to its established or disclosed method of classifying or allocating indirect costs without the prior written approval of the Contractor’s cognizant

Federal agency official.

h) The Contractor’s fiscal year period is the period used by the Contractor for cost accounting purposes.

B.5 CEILING INDIRECT COST RATES

a) This subsection applies to CLIN X005 (Other Direct Costs) containing the materials portion of the time-and-materials arrangement.

b) The following table displays the negotiated ceiling indirect cost rates:

Indirect Cost Rate

Description

Negotiated

Ceiling

Indirect Cost

Rate Allocation Base

Contractor Fiscal

Year Period

To be added at award

c) The negotiated ceiling indirect cost rates will be compared to the respective established final indirect cost rates, and the Government shall pay the lesser of the negotiated ceiling indirect cost rates and the respective established final indirect cost rates. See Section

B.4(f) for the other usage of the negotiated ceiling indirect cost rates.

d) If the Government uses the quick-closeout procedure provided in FAR 52.216-7

(Allowable Cost and Payment), the Government will not pay indirect cost rates that exceed the respective negotiated ceiling indirect cost rates.

B.6 MATERIALS

a) This subsection applies to CLIN X005 (Other Direct Costs), which represents the materials portion of the time-and-materials arrangement.

b) This subsection will be used when the Government requires current and future in-scope supplies (i.e., supplies, materials, other direct costs) not attributable to other CLINs. Current supplies are identified in the “Reference” column under CLIN X005 in the table under

Section B.2(c). Future supplies will be in addition to the supplies required under CLINs

X001 through X004.

B.7 TRAVEL COSTS

a) Travel under this contract is generally defined as Contractor air and ground transportation, Contractor lodging, and Contractor meals and incidental expenses.

b) Travel costs shall be allocated to CLIN X005 (Other Direct Costs).

c) Except as otherwise provided herein, the Contractor shall be paid its allowable travel costs in accordance with FAR 31.205-46 (Travel Costs).

d) Travel must be directly related to and be required for performance of the contract.

e) Travel costs are authorized only for travel beyond a 50-mile radius of the Contractor employee’s local place of performance (official duty station) whenever work is required to be accomplished at a remote work site. No travel costs (or associated labor time during travel) shall be allowable for work performed at a Contractor’s local office or any other work site within a 50-mile radius of the Contractor employee’s local place of performance (official duty station). No travel costs (or associated labor time during travel) shall be allowable for telecommuting beyond (or within) a 50-mile radius of the Contractor’s local place of performance (official duty station).

f) Costs when using a privately owned vehicle (POV) for official travel are allowable provided that such costs do not exceed costs that would have resulted from use of other reasonable transportation methods (e.g., taxi, airplane, train). Reasonable associated costs, such as tolls and parking fees, are also generally allowable. The Contractor shall submit, as an attachment to its invoice, evidence to support the reasonableness of POV costs.

g) When traveling in a POV for official travel, the Contractor shall be paid mileage costs at a rate that does not exceed the POV mileage rate established by the Internal Revenue Service.

h) Costs for car rentals for official travel are allowable provided that: such rentals are consistent with good business practice; such costs do not exceed costs that would have resulted from use of other reasonable transportation methods (e.g., taxi, airplane, train); and such costs do not exceed the actual cost of renting a compact automobile (maximum of one automobile for four Contractor personnel), unless extenuating circumstances (e.g., excess baggage) require other arrangements and Contracting Officer approval is obtained. Reasonable associated costs, such as tolls and parking fees, are also generally allowable.

i) The Government will pay the Contractor for each Contractor employee’s travel time to or from authorized work locations as long as such travel time is during the Contractor employee’s regular working hours during its normal 40-hour workweek (for performance inside the United

States) or 60-hour workweek (for performance within the United States’ outlying areas and outside the United States), and such payment is in accordance with the Contractor’s established travel policy. For travel outside the United States, including its outlying areas (i.e., American

Samoa, Federated States of Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, and Virgin Islands of the United States), travel time begins no earlier than three hours prior to the scheduled departure time and concludes upon arrival to the initial destination point (e.g., airport) at the place of performance. For travel inside the United States, travel time begins no earlier than two hours prior to the scheduled departure time and concludes upon arrival to the initial destination point (e.g., airport) at the place of performance.

The Contractor shall not be paid for time spent in layovers that are for the convenience of the

Contractor. The Government will not pay more than eight hours per day per Contractor employee for Contractor employees’ travel time when traveling inside the United States, and will not pay more than 10 hours per day per Contractor employee for Contractor employees’ travel time when traveling within the United States’ outlying areas and outside the United

States. Exceptions must be authorized in advance and in writing by the Contracting Officer.

j) Travel must be authorized in advance by the Contracting Officer’s Representative or

Government Technical Monitor.

k) The Contractor shall be responsible for ensuring that all personnel who will be required to travel outside the United States have a current and valid passport. The Contractor shall be responsible for obtaining any visas required for travel to foreign countries under this contract.

The Contractor’s costs for obtaining and maintaining passports and/or visas will be generally allowable, but the Contractor shall pro-rate equitably such costs if they will benefit cost objectives (e.g., contracts) other than this cost objective. The Government will not reimburse the Contractor for travel expenses when travel is cancelled or modified as a result of the

Contractor’s failure to obtain a visa. The Government will not reimburse the Contractor for the use of private visa procurement services provided by a third party.

l) If work under this contract will be performed at the Government site at the Department of

State main building, 21st and Virginia Avenue, NW, Washington, DC 20520, or other State

Annexes in the metropolitan Washington, DC area, daily commuting time and expenses between the Department of State site and some other location, such as a home office, shall not be allowable under this contract. However, commuting time and expenses between the

Department of State site and some other location, such as a home office, shall be allowable when performing occasional official business (e.g., to attend a meeting at the Department of

State site).

m) Pursuant to FAR 47.402, 47.403, and the Fly America Act, the Contractor is required to use a

U.S.-flag air carrier service unless specific conditions exist. If such conditions exist, the

Contractor shall submit with its voucher a memorandum explaining why it did not use a

U.S.-flag air carrier service. Reimbursement is contingent upon Government acceptance of such explanation.

n) Foreign transaction fees for ATMs (automated teller machines) and credit cards while

Contractor employees work overseas are allowable as long as such fees are in accordance with each of the following:

1. All of the “allowability” requirements identified in FAR 31.201-2;

2. Contractor’s established cost accounting practices; and

3. Contractor’s established travel plan, policy, and/or procedures.

The Contractor shall show on each applicable voucher the details of the actual incurred foreign transaction fees for ATMs and credit cards while working overseas, including the rate of conversion and any commission charges.

B.8 POST HARDSHIP DIFFERENTIAL PAY AND DANGER PAY

Post Hardship Differential Pay and Danger Pay, which are forms of incentive compensation, will be generally allowable. If incurred, Post Hardship Differential Pay and Danger Pay shall be allocated to CLIN X005 (Other Direct Costs). However, Government payment of such costs is contingent on the Contractor meeting all of the following requirements:

a) Paying Post Hardship Differential Pay and Danger Pay is part of the Contractor’s established incentive compensation plan or policy, or employer/employee agreement, pursuant to FAR

31.205-6(f) (Bonuses and Incentive Compensation).

b) Payment of such costs is otherwise consistent with FAR Part 31.

c) Payment will be made only for areas identified as Post Hardship Differential Pay areas and/or

Danger Pay areas in Section 920 of the Department of State Standardized Regulations

(DSSR).

d) Payment will be made only for eligible employees. Eligible employees are employees:

i. whose country of citizenship is not in the place of performance; and

ii. whose primary residence is in an area not identified in Section 920 of the DSSR, or an area identified in Section 920 of the DSSR with an applicable DSSR percentage that is less than the respective applicable DSSR percentage for the place of performance.

e) Payment for a given workweek for an eligible employee will not exceed the dollar amount resulting from multiplying the applicable DSSR percentage by the employee’s basic compensation for the given workweek.

f) The applicable DSSR percentage will be the DSSR percentage effective at the time of

g) An eligible employee’s basic compensation for a given workweek is the dollar amount attributable to the employee as a result of the employee’s productive hours and paid-time-off

(e.g., sick, vacation, holiday) hours for the given workweek. It is the employee’s base salary/unloaded compensation for the given workweek. However, such compensation must:

i. benefit the contract; and/or

ii. be an equitable amount that is necessary to the overall operation of the business, although a direct relationship to any particular cost objective (e.g., contract) cannot be shown.

h) The number of hours included in an eligible employee’s basic compensation for a given workweek cannot exceed the number of hours in the place of performance’s normal workweek. A normal workweek is defined in FAR 22.103-1 (Overtime).

i) Basic compensation will consist of actual incurred base salary/unloaded compensation.

j) An eligible employee may receive Post Hardship Differential Pay and Danger Pay during paid-time-off only when the employee takes paid-time-off in the place of performance or in another Post Hardship Differential Pay and Danger Pay area, respectively. When an eligible employee takes paid-time-off in another Post Hardship Differential Pay and/or Danger Pay area, payment will be based on the applicable DSSR percentage(s) for the place of

k) Payment of Post Hardship Differential Pay for an eligible employee will not commence until the eligible employee has served 42 calendar days in the place of performance. Payment will commence on the first productive or non-productive day after day 42, and not be retroactive for the previous days unless the place of performance is in an area identified in Footnote N in the Post Classification and Payment Tables in Section 920 of the DSSR (Standardized

Regulations). The 42 calendar days are not required to be consecutive, and “served” consists of productive time, paid-time-off, and time otherwise spent in the place of performance.

l) Payment of Post Hardship Differential Pay for an eligible employee will conclude when the eligible employee departs the place of performance, unless such departure is to another Post

Hardship Differential Pay area during paid-time-off.

m) For Post Hardship Differential Pay, when an eligible employee has not yet served 42 calendar days and returns to the place of performance after an absence from the place of performance, the number of days served resumes on the day of return. For example, if an eligible employee served 30 calendar days in the place of performance and departed the place of performance for 14 days, the day of return (day 44) will be considered day 31 of days served.

n) Payment of Danger Pay for an eligible employee will commence on the day of arrival in the place of performance and conclude on the day of departure from the place of performance, unless such departure is to another Danger Pay area during paid-time-off.

B.9 OVERTIME

a) The Contractor agrees to perform this contract, so far as practicable, without using overtime, particularly as a regular employment practice, except when lower overall costs to the

Government will result or when it is necessary to meet urgent program needs [reference FAR

22.103-2 (Overtime – Policy)].

b) Overtime is defined as time worked in excess of the number of hours in a normal workweek, pursuant to FAR 22.103-1 (Overtime). Costs and prices in this contract are based on a normal workweek of 40 hours.

c) “Number of hours” includes productive time hours, travel time hours, and paid time off hours

(e.g., sick, vacation, holiday).

d) “Productive time hours” consists of hours that, other than travel time hours, directly benefit the contract.

e) “Travel time hours” consist of hours spent by the employee traveling to or from authorized work locations. See Section B.7(i) for further information.

f) Payment for overtime will not be granted under the firm-fixed-price CLINs.

g) For Contractor employees exempt from the Fair Labor Standards Act under the time portion

(CLIN X003 and CLIN X004) of the time-and-materials arrangement, any Government payment for Contractor employee overtime will be made at the fixed fully-loaded hourly labor rates negotiated in Section B.3 (Fixed Fully-Loaded Hourly Labor Rates).

h) Advance Government authorization for any Contractor employee’s performance of overtime is not required when Government payment is at the fixed fully-loaded hourly labor rates that are negotiated in the contract and shown in Section B.3.

i) Government payment for overtime for Contractor employees not exempt from the Fair Labor

Standards Act will be made at fixed fully-loaded hourly labor rates that match or are less than the following NTE fully-loaded hourly labor rates:

CLIN

Labor

Category

Base

Period

Option

Period 1

Option

Period 2

Option

Period 3

Option

Period 4

Categories to be added at award

j) The premium portion of the fixed fully-loaded hourly labor rates negotiated in the contract will be reimbursable only to the extent that the overtime is approved in advance and in writing by the Contracting Officer [reference FAR 52.232-7(a)(8) Payments under Time-and-

Materials and Labor-Hour Contracts)].

i. The Contractor’s request to the Contracting Officer for overtime approval shall identify the rationale for such request.

ii. Evidence showing the Contracting Officer’s approval shall be sent with each applicable invoice.

k) Government payment of overtime will be made only if the Contractor compensates the

Contractor employee for the employee’s overtime performance. While Contractor payment does not have to be at the unloaded hourly labor rate (and premium, if applicable) comprising the negotiated fixed fully-loaded hourly labor rate, Contractor payment of total dollars to the employee for the given workweek must reflect an amount that exceeds the compensation paid to the employee for a normal workweek.

B.10 PROFIT

a) This section applies when profit is an applicable element (e.g., under the fixed-price and the time portion of time-and-materials arrangements) and when:

i. proposing and negotiating new cost elements (e.g., new labor categories and other direct costs) in the contract or task order; and/or

ii. changes (i.e., additions and/or deletions) in negotiated contract or task order pricing occur.

b) Examples of this section’s applicability are when proposing and negotiating:

i. fixed fully-loaded hourly labor rates for labor categories not already identified in the contract

ii. equitable adjustments under fixed-price changes

c) The following are the negotiated profit percentage(s):

Base Period: to be completed at time of award

Option Period 1:

Option Period 2:

Option Period 3:

Option Period 4:

B.11 DATA OTHER THAN CERTIFIED COST OR PRICING DATA

The Government did not require and rely upon certified cost or pricing data, as described in FAR

Subpart 15.4, for award of the contract because adequate price competition had been obtained.

Instead, where applicable, the Government required and relied upon data other than certified cost or pricing data.

B.12 PERIOD OF PERFORMANCE

This contract comprises a one-year base period (including phase-in), and four, one-year option periods.

Base Year: to be completed at time of award

Option Year 1:

Option Year 2:

Option Year 3:

Option Year 4:

PERFORMANCE WORK STATEMENT (PWS) SECTION C –

C.1 INTRODUCTION

The Department of State (DOS), Bureau of Diplomatic Security (DS), Office of Security

Technology (ST) has a requirement for a Physical Security Information Management (PSIM) system. The need for a fully integrated PSIM system is driven by the rapid pace of technology and the growth in quantity of technical security systems (TSS) deployed across DOS facilities.

The PSIM solution will encompass systems integration of software, hardware, testing, information security, digital facility modeling, and worldwide deployment. PSIM project management services are also required for operations support, training, configuration management, documentation, and coordination with DOS government and contractor personnel.

C.2 VISION AND OBJECTIVES

This document details specific and urgent requirements for the initial PSIM implementation as well as ongoing operations. The PSIM solution shall be flexible and enable modifications over time to encompass new requirements and incorporate emerging technologies. The selected PSIM solution will be the DOS benchmark for meeting both current and constantly evolving global security challenges.

The PSIM will be deployed during a time of increased global hostilities, with the mission to keep personnel better informed and safe. The PSIM system will centrally manage, display, process, and archive a wide range of security data collected from current and future TSS devices located at approximately 350 DOS facilities located around the globe. The number of protected sites may rapidly expand due to increased security awareness requirements. The PSIM will allow for fusion of data from various sources and display relevant security conditions in a logical manner.

The PSIM solution will be utilized at the field level along with regional and global command centers to provide near instantaneous analysis of security data. The PSIM user interface must be innovative, flexible, intuitive, vibrant, and user-friendly, as well as convenient and eminently productive at all organizational and permission levels.

Leadership, extending to the highest levels of the Federal Government, will utilize global PSIM visualizations and reports to determine the scale, scope, and urgency of response necessary to unexpected and routine events occurring worldwide at US Government and Diplomatic missions.

The individual PSIM clients will provide personnel responsible for compound and facility protection with the situational awareness and command and control necessary to react instantly to unforeseen activities and events. Aggregate PSIM Data will be analyzed in a regional context to proactively identify security vulnerabilities. This will facilitate the effective distribution of resources and aid in implementing high-level policy based on actual situational data.

The PSIM will operate on a DS-owned secure wide area network (WAN) topology of distributed clients and servers. All sites capable of local PSIM monitoring and control will function independent of the WAN. Site level closed-circuit television (CCTV), access control system functionality, and other TSS will not be degraded during WAN outages. Full PSIM system communications will resume seamlessly upon WAN reconnection. Any change in local TSS states or events that have occurred during the WAN outage will automatically be updated with the regional and global command centers. Automatic backup and fail-over capabilities between regional centers will ensure continuity of operations.

C.3 BACKGROUND AND ORGANIZATIONAL STRUCTURE

The overall DS mission is to provide a safe and secure environment for the conduct of U.S.

foreign policy. The Office of Security Technology supports the DS mission through the application and use of TSS and other countermeasures. The security technology infrastructure is

ST’s responsibility to manage, operate, and maintain throughout the equipment and technological lifecycle. To address the continually evolving threat environment and keep pace with technological advances, ST systematically assesses, selects, and deploys new TSS technologies. The Security Management System Enterprise (SMSe) program manages the worldwide integration of TSS and will display security situational awareness on SMSe equipment through PSIM. Senior mission personnel, senior Department officials and the national command authority (when required) use SMSe situational awareness information to make decisions affecting the safety of mission personnel, property, and information. SMSe will provide technical and operational oversight of the PSIM activity.

C.4 SCOPE OF WORK

This Performance Work Statement (PWS) specifies the required PSIM capabilities, but does not direct how those capabilities are to be met. This flexibility enables the Contractor to leverage their expert knowledge and propose creative PSIM solutions that meet SMSe requirements.

C.4.1 OVERVIEW

This section provides an overview of the requirements necessary to implement and sustain the

PSIM system.

PSIM Solution C.4.1.1

Three operational environments (production, training, and testing) are required for the PSIM solution and must be provided by the Contractor. These environments will be functionally identical but may be scaled for the applicable loads. Domestic server hardware and worldwide

PSIM Applications shall be provided by the Contractor and will become Government owned or licensed (as applicable) upon final Government acceptance.

Worldwide PSIM-required software subject to key milestone partial delivery payments shall be fully licensed to the Government upon final acceptance at the conclusion of Phase 2 testing. The initiation of any maintenance fee schedule will commence on the date of final Government PSIM software acceptance.

The Contractor’s PSIM solution shall be inclusive of all software upgrades and updates over the course of the contract (i.e., an enterprise-wide, unrestricted use license). Additionally, the

Contractor must provide all ongoing PSIM software configuration management support for the duration of the contract. The Contractor shall provide the Government with any commercial upgrade feature sets and/or services, conformed to the then current SMSe PSIM baseline at no additional cost. The Government reserves the right to decide if and when to upgrade the then current PSIM baseline to a newer PSIM version containing new feature sets.

As part of the PSIM solution, the Contractor must integrate interactive 2-D and 3-D graphical representations (i.e., models). The geospatially correct models will provide the capability to utilize functional and dynamic icons to enhance local situational awareness by displaying real-time sensor status from access control and other TSS. Approximately 300, 3-D models currently exist; these will be converted for use in the new solution by the Contractor. The Contractor shall create approximately 100 new geospatially correct 3-D models that will be completed by the end of base/transition year. Scheduling for new model creation is the responsibility of the contactor but will be prioritized by the Government. DS will utilize field elements and other Departmental resources for the acquisition of data related to the creation and revision of the 3-D models.

Geospatial information and statistics derived from the PSIM solution shall be exportable so that it may be analyzed and represented in a graphical manner.

The Contractor will provide a 3D whole earth viewer capable of displaying geospatially accurate imagery, terrain, and other geospatial data as required. The earth viewer will have the capabilities to manage display and navigate all visual data at multiple levels of detail. The client earth viewer will receive updated imagery, terrain and other geospatial data via server connection. The contractor will establish a logical relationship between the earth viewer and existing Department of State 3D databases and other geospatial data as required. The contractor will ensure that the whole earth viewer remains fully functional in an offline condition.

The Contractor’s PSIM solution shall have the capability to integrate custom system connectors for incorporation of new technology or data sources. Current system connector requirements are documented in Sections C.4.3 (Current Subsystems and Hardware Requirements) and C.4.5

(Subsystems Software Connections Requirements). Additionally, the PSIM solution must acquire, parse, analyze, and display data in such a manner that all monitoring personnel can expeditiously determine the urgency of any reported situation. Thus, the Contractor-provided user interface must be customizable for users of varying privilege levels and role assignments and meet the goals of all requirements delineated in Sections C.4.6 (PSIM Client Operation) and

C.4.7 (Configuration Editing). Furthermore, the Contractor’s PSIM solution shall be capable of monitoring system health, logging configuration changes, and providing routine status updates.

Information Technology Operations and Information Assurance Requirements C.4.1.2

As stated in Section F.3, the Contractor shall provide input to the currently accredited Security

Management System Enterprise (SMSe) network’s Information Technology Contingency Plan that includes all aspects of hardware, operating system (OS), PSIM, and database configuration documentation. The Contractor shall provide documentation necessary for all software and hardware approval from the DS local Information Technology Review Board (ITRB) and authorization for the PSIM addition to the SMSe network. The Contractor shall deliver the planning and preparation for security assessment and authorization (A&A) as part of the

Department’s Information Assurance policy and Federal Information Security Management Act

(FISMA) implementation efforts. At a minimum, a Notification of Change (NOC) for SMSe is necessary, as well as changes to any accompanying documents associated with the SMSe

Authority to Operate (ATO). Along with ST as the liaison, the Contractor shall provide support for and where necessary to create security documentation for the required phases of the DOS

A&A process. This includes but is not limited to all necessary documentation for Notifications of

Change, security audits and compliance, IT review board change requests and other required

State Department IT system documentation.

PSIM Training C.4.1.3

DS has a variety of existing support personnel, stationed both domestically and overseas, who will require PSIM training according to their specific job function. The Contractor shall develop and implement a training program that will provide basic, intermediate, and advanced levels of course content to ensure comprehension of the PSIM solution. The Contractor shall provide a training program that meets all the requirements and needs listed in Section C.7 (PSIM

Training).

Customer Service and Support C.4.1.4

The SMSe program is managed in Kingstowne, Virginia, at State Annex 24 (SA-24). The staffing structure for the SMSe program has been designed to provide exemplary customer service support to all stakeholders, both domestically and overseas. The Contractor shall maintain a customer-focused approach to the work, ensuring a high level of customer satisfaction. The Contractor must also work with a wide variety of customers to perform this work successfully. The Contractor shall meet the program’s requirements for timeliness, quality, and cost efficiency. The Contractor shall seek innovative solutions to reduce security vulnerabilities and increase facility safety.

Any full-time staff deemed necessary by the Contractor for fulfillment of contract requirements shall be integrated into the existing support structure, and customer service shall remain a key priority. It is the intent of the Government to realize efficiencies provided by current technology and performance-minded business practices. The Contractor shall provide the appropriate staff and expertise to maintain the PSIM system. Contractor support personnel responding to field or domestic support shall provide documentation of this support in ST’s Computerized

Maintenance Management System (CMMS) as outlined in Section C.6.1 (Customer Support).

Associate Contractor Agreement C.4.1.5

The Office of Security Technology (ST) has several related contracts to support its growing mission. To ensure a strong working relationship amongst the contractors, ST utilizes a multilateral Associate Contractor Agreement (ACA). This formal relationship allows the contractors to share information in order to accomplish the Government’s overall mission. The

ACA is applicable for any portion of each contract that necessitates joint participation in the accomplishment of the Government’s requirement. As an example, SMSe operational support staff include engineers and technicians with a wide range and depth of IT skills and experience with security systems, access control systems, video, sensors, and IT systems and networks. This support is provided by ST’s Administrative and IT (Admin/IT) support contract. The Contractor shall be required to sign a multilateral ACA as stated in Section F.3. See Section H.8 (Associate

Contractor Agreement) for more information.

C.4.2 PSIM ENVIRONMENT

The Contractor shall provide all domestic hardware and software required to provision the worldwide PSIM server environment and shall ensure that such hardware and software is owned or licensed (as applicable) by the U.S. Government. The PSIM environment is considered a critical automated information system, and the Contractor shall therefore provide 24/7/365 operational support. All U.S.-based PSIM server hardware shall be installed by the Contractor between three geographically separate locations: two peered data center locations and a testing/development location. The Government will provide access to the Sensitive but

Unclassified (SBU) SMSe network circuits for the three data centers, with a minimum of

100Mbps between each site, and up to 1Gbps between the primary and secondary data centers.

The Contractor shall ensure that all new PSIM-related hardware must not exceed 22U (22 standard rack units) of rack space at each location.

Wide Area Network (WAN) conditions between global sites are not consistent and in some locations may be limited to 128Kbps and have a latency of up to 600ms. For initial deployment, any site that contains an Automated Access Control System (AACS) will be able to operate independently of the WAN connection. There are sites that are designated “Priority Sites.” The

Government will provide back-up server hardware at these locations, which will be utilized by the Contractor to assure full PSIM functionality even with extended outages of the Wide Area

Network (WAN). For all other sites, outside of the aforementioned priority sites (approximately

300 sites connected to date), if required the Government will provide server hardware to be utilized by the Contractor to provide minimum required PSIM service to the mission. Any additional server hardware necessary for specific locations is subject to approval by the

Government.

Components, such as web servers, messaging servers, and database engines, shall be non-proprietary and commercially available (i.e., commercial off-the-shelf), NIST-certified, and text-based, at the discretion of the Government. The Contractor must provide the documentation necessary to maintain the SMSe Authority to Operate (ATO). Any PSIM software and/or services that must reside on a host CCure800 server (v10.1) must be capable of running on the

Government’s existing CCure servers in a Windows Server 2008 R2 environment and all future

Department approved server, workstation, application, and OS environments. Any PSIM software and/or service that must reside on a host Velocity server must be capable of running on the Government’s existing Velocity servers.

The Contractor’s enterprise solution must communicate with PSIM clients on a minimum of 300 remote subnets with a minimum of 500 concurrent client connections. All minimum numbers are expected to increase throughout the life of the contract at the discretion of the Government. All

PSIM client applications must be capable of running on a Windows 7 OS and all…