RFQ26-25, Exhibit C.docx

DOCX document 68 KB Posted

Attached to
Human Services Client and Staff Goods and Services
Solicitation number
#026-25
Issued by
Douglas County, Colorado

About this file

This is an exhibit document (Exhibit C) from the Department of Human Services of Douglas County, Colorado, detailing a Request for Qualifications (RFQ26-25) for a comprehensive array of human services goods and services. The document outlines multiple service categories including community supports, employment and family supports, financial assistance, contract staff positions, day treatment, domestic violence intervention, mental health evaluations, substance use disorder services, family time supervision, transportation, and specialized therapeutic services. The county seeks to establish a pool of qualified vendors who can provide these services, with the goal of having at least three qualified vendors per category. The RFQ does not guarantee a contract but creates a short-list of potential service providers who may be selected as needed.

The document specifies detailed requirements for each service category, including provider qualifications, background check procedures, evidence-based practice standards, and specific service delivery expectations. Funding sources may include Temporary Assistance for Needy Families (TANF), with specific eligibility requirements for households, such as gross annual income under $75,000 and having a dependent child under 18. Providers must comply with various state regulations, maintain client confidentiality, and be prepared to work with diverse populations across different service settings. The contract emphasizes trauma-informed, culturally responsive approaches and requires comprehensive documentation, monthly reporting, and adherence to professional standards in service delivery.

View the file

Other files

File Type Posted
RFQ26-25, Exhibit D.docx DOCX document
RFQ26-25, Exhibit B.docx DOCX document
RFQ26-25.pdf PDF
RFQ26-25, Exhibit A.docx DOCX document
RFQ26-25, Exhibit E.docx DOCX document

On GovTribe

Work with this file

  • Download the original file
  • Contacts named in this file
  • Similar government files
  • Ask GovTribe AI about this file

Text version

Exhibit C ~ Goods and Services Descriptions

This document provides a list, by Category, of the goods and services for which the Department is seeking qualified vendors. Within a specific Category there may be multiple details. This is for your information; please do not return this with your response.

Descriptions are intended to provide a general outline so vendors may provide a response regarding their qualifications. Additional or updated requirements may arise. Any additions or updates will be discussed and defined in any resulting Contract.

Be sure to also read the “Definitions and Notes” at the end of this document.

For all goods and services, the following apply:

1) All digital communication containing individually identifiable client information must be done via secure or encrypted means. Any alternative or additional instructions will be outlined in the Contract.

2) Vendors must make reasonable efforts to maintain client confidentiality, and for some goods and services vendors must comply with Federal and/or State laws and rules and County requirements outlined in the Contract.

3) Vendors must timely provide written deliverables that are reasonable and appropriate for the good or service.

4) If subpoenaed, vendors will accept service of the subpoena via e-mail and will sign and return a Waiver of Service regarding the subpoena. Vendor will provide the Department a curriculum vitae for any person subpoenaed within two (2) business days of receipt of the subpoena.

5) Certain funding streams may have specific eligibility requirements and vendors may be required to obtain verification and complete related paperwork. The most common example of this is services paid using TANF (Temporary Assistance for Needy Families) funds. If this funding stream will be used, it will be noted in a Contract. See “Definitions and Notes” #5 for details about eligibility requirements which vendors are required to verify prior to service delivery.

6) Vendors must identify the training, education, licensure and/or certification of staff providing a specific good or service, and these will be outlined in the Contract. Vendors may request different rates, if appropriate, by level of training, education, licensure and/or certification. If specific training, education, licensure and/or certification is required by law or rule, e.g., SOMB, vendors must identify that staff meet those requirements, and this will be outlined in the Contract. Vendors are solely responsible for ensuring all staff working under a Contract have and maintain all training, education, licensure and/or certification outlined therein, and that are required by law to perform said work.

For direct services provided to clients, in some instances translation and interpretation services may need to be provided in ASL or a language other than English. All written deliverables are due in English. If documents need to be translated, vendors will coordinate with the Department to ensure work is completed.

Table of Contents

Community Supports2
Employment and Family Supports2
Financial Assistance3
Contract Staff Positions4
TANF Case Manager4
Day Treatment5
Day Treatment5
Domestic Violence Intervention for Victims and/or Offenders5
Domestic Violence Survivor Specific Services5
Domestic Violence Offender-Specific Treatment6
Mental Health7
Intensive Outpatient Programming (IOP)7
Mental Health Evaluation Services for Correctional and Detention Facilities7
Neuropsychological Evaluations8
Psychological Evaluations8
Brain Mapping and Neurofeedback9
Parenting Education and Therapeutic Services for High-Conflict Divorce9
Therapy11
SOMB Juvenile Services11
Substance Use Disorder (SUD) Services: PHP, IOP, and Psychiatry12
Family Time12
Monitored12
Supervised13
Therapeutic13
Family Time Transportation Requirements13
Service of Process13
Service of Process13
Transportation14
Behavioral Health and Substance Use Disorder Transportation14
Student and Foster Care Transportation15
Definitions and Notes16

Community Supports

Service
Employment and Family Supports
Description
Vendors provide various services directly to eligible individuals, e.g., employment assistance and skill development, or high school completion and GED preparation (for youth and adults). This may be done by referral from the Department or an identified Department partner, or for any eligible person/family as outlined in the Contract.

Vendor provides various goods directly to eligible individuals, e.g., cribs, car seats, or household items.

If Temporary Assistance for Needy Families (TANF) funding is being used, these are considered non-emergency services and generally provided to individuals/families that are TANF eligible. See Note 5 for details about eligibility requirements. Contracts will outline vendor requirements pertaining to eligibility verification.

Services are provided in the vendor’s office or virtually. No client transportation is included in this service.

Service
Financial Assistance
Description
Vendor provides financial assistance for specific allowable expenses as outlined in a Contract directly to eligible individuals or pays a third-party. Examples include, but are not limited to:

1. Shelter - rental or mortgage assistance, mobile home loan payments or lot fees.

2. Utility Expenses - trash, water, electricity, natural gas.

3. Household or children’s items - cookware, linens, cribs, car booster seats.

4. Childcare expenses (provided the child is not also covered under a current Colorado Child Care Assistance Program case). This may include the rate for basic care and registration, activity and transportation fees.

5. Work-related expenses - uniforms, professional license fees.

6. Driver and vehicle expenses - driver’s license fees; vehicle registration (only if valid driver’s license and ownership of the vehicle is verified); and up to 6 months of car insurance (only if valid driver’s license and ownership of the vehicle is verified and as long as it’s paid in one installment).

7. Transportation expenses - car repair (up to $2,000 and only if valid driver’s license and ownership of the vehicle is verified); emissions testing (only if valid driver’s license and ownership of the vehicle is verified); tire purchases (up to $750 and only if valid driver’s license and ownership of the vehicle is verified); and gasoline gift cards, bus passes, taxi vouchers.

8. Gift card issuance - when deemed appropriate and allowable under the Contract, vendor may issue gift cards to eligible individuals for specific categories of approved expenses such as groceries, fuel, household essentials, or other necessary items.

If Temporary Assistance for Needy Families (TANF) funding is being used, these are considered non-emergency services and generally provided to individuals/families that are TANF eligible. See Note 5 for details about eligibility requirements. Contracts will outline vendor requirements pertaining to eligibility verification.

Contract Staff Positions

Service
TANF Case Manager
Description
TANF is also referred to as Colorado Works. Vendor will provide staff as requested by the Department. At the time of this RFQ, the Department is seeking two (2) full-time (40 hours per week) Case Managers to work a flexible schedule which may include occasional evenings and weekends to accommodate families’ needs. Vendor must also provide direct supervision of these two staff.

Case Managers will complete functions as outlined in the Contract but minimally will include:

1. Complete all data entry into State system.

2. Conduct client orientations to familiarize recipients with the rules, regulations, expectations, services and supports in the Colorado Works program.

3. Provide case management, crisis intervention, information and referral services for all clients as appropriate.

4. Conduct an initial assessment, as well as ongoing assessments as needed, to determine client strengths and barriers to self-sufficiency.

5. Develop Individual Plans, as required, that are client-centered, realistic, specific, measurable and address specific barriers disclosed at assessment.

6. Encourage and promote clients’ ability to successfully meet Individual Plan terms and conditions to ensure continuation of benefits and successful completion of the Colorado Works program. Assist all clients in addressing and overcoming barriers to self-sufficiency.

7. Promptly communicate any compliance concerns with the Department.

8. Establish meeting times with clients on a weekly, semi-monthly, monthly or other frequency adequate to meet the severity of self-sufficiency barriers, client needs, and level of support needed from the Department to help clients overcome barriers.

9. Ensure all documents necessary to maintain program compliance.

10. Recommend supportive service and Individual Plan bonus payments, obtain necessary documentation, and enter into State system.

11. Ensure that all client cases follow Fair Labor Standards Act (FLSA) regulations, and that the vendor accurately determines and enters calculations and payments into State system.

12. Provide 30 days post-employment services following case closure.

Vendor’s supervisor must timely complete case reviews using State mandated data elements, forms, or systems as applicable. Monthly performance reports are required.

Vendor’s supervisory and line staff must be able to timely complete all State required system training and remain current with all State system and rule changes. Case Managers must have at least one (1) year of case management experience, and supervisory staff will have at least two (2) years of case management.

Staff will NOT transport clients for any services.

Day Treatment

Service
Day Treatment
Description
Various programs that offer education and clinical services as appropriate for youth up to age 18. Specific services may be offered to the client’s family as well. Specialty areas include programs for intellectual/developmental disabilities, and/or substance use disorders. This could include medication management.

This can be associated with a residential placement or not. If client transportation is needed, the Contract will specify this. See Note 3 at the end of this document for various transportation requirements.

Services may be provided at various levels, e.g., low, moderate, or intensive, based on intensity or complexity of service(s), frequency of contact, specialty area, and education/training level needed for staff rendering service.

Rates are typically an all-inclusive monthly rate, and will be pro-rated for the month of entry and exit based on the date. Service includes intake and assessment activities, all case management and services coordination, medication management if appropriate, and all documentation, report writing, emails and phone calls.

Vendors must be fully licensed and able to provide the specific programs as required by applicable federal, state and local laws and regulations which includes but is not limited to Colorado Department of Education, Colorado Department of Human Services, Colorado Department of Health Care Policy & Financing, and Colorado Department of Public Health & Environment.

Vendor’s staff must have and maintain minimally required education and licensure by respective agencies for all professional services. Any staff providing para-professional services, e.g., classroom aides or activity monitors, must have at least a High School Diploma or GED.

Domestic Violence Intervention for Victims and/or Offenders

Service
Domestic Violence Survivor Specific Services
Description
A comprehensive range of domestic violence services designed to support survivors in times of crisis, facilitate healing, and promote long-term safety and empowerment. Services must be trauma-informed, survivor-centered, culturally responsive, and accessible to diverse populations.

Services should include:

1. Crisis Services – Immediate, short-term support and safety planning for survivors experiencing urgent needs related to domestic violence.

2. Intake – Comprehensive assessments to identify survivor needs, evaluate risk factors, and connect clients to appropriate ongoing services.

3. Victim Survivor Individual Therapy – One-on-one therapeutic support addressing the emotional, psychological, and relational impacts of domestic violence through evidence-based approaches.

4. Survivor Support Group Therapy – Facilitated peer support groups that reduce isolation, encourage healing, and foster empowerment in a safe, supportive environment.

5. Survivor Advocacy – Assistance navigating legal, medical, and social service systems, accessing community resources, and ensuring survivor rights and safety are prioritized.

Providers must be licensed professionals with demonstrated experience in trauma-informed care and domestic violence intervention. Services must emphasize safety, empowerment, and holistic support to help survivors rebuild stability and resilience.

Service
Domestic Violence Offender-Specific Treatment
Description
Domestic violence offender-specific treatment services with the purpose of holding offenders accountable, reduce recidivism, and promote behavior change through evidence-based, trauma-informed, and offender-focused interventions.

Services should include:

1. Domestic Violence Offender Management Board (DVOMB) Evaluation – Comprehensive assessments following DVOMB standards to evaluate risk factors, criminogenic needs, and responsivity issues. Determine treatment track (A, B, or C), intervention intensity, and provide individualized recommendations that prioritize victim safety, community protection, and offender accountability.

2. Mental Health Evaluations – Comprehensive assessments to determine treatment needs, risk factors, and appropriate interventions.

3. Individual Therapy– One-on-one sessions addressing responsibility-taking, impulse control, empathy-building, and non-violent relationship skills.

4. Group Therapy – Facilitated offender-specific groups (e.g., Batterer Intervention Programs) that challenge beliefs supporting abuse, promote accountability, and develop healthy coping and communication strategies.

5. Anger Management – Structured interventions that help participants recognize triggers, regulate emotions, and replace violent responses with constructive behaviors.

6. Substance Use & Co-Occurring Treatment – Integrated services addressing the intersection of domestic violence and substance use or other mental health concerns.

Providers must be licensed professionals with demonstrated experience in offender treatment and domestic violence interventions. Services must be offender-specific, culturally responsive, and designed to enhance community safety and prevent future violence.

Mental Health

Service
Intensive Outpatient Programming (IOP)
Description
Intensive Outpatient Programming (IOP) services designed to support individuals with mental health and substance use disorders. IOP services are structured to provide a higher level of care than traditional outpatient services while allowing clients to maintain their daily routines and responsibilities.

Key Components of IOP Services:

1. Individual Therapy: One-on-one sessions with a licensed therapist to address specific mental health or substance use issues, develop coping strategies, and support recovery goals.

2. Group Therapy: Facilitated group sessions that provide peer support, education, and skill-building opportunities. These sessions help clients share experiences, gain insights, and learn from others in similar situations.

3. Family Therapy: Sessions involving family members to improve communication, resolve conflicts, and strengthen family support systems. Family involvement is crucial for the client's recovery process.

4. Psychoeducation: Educational sessions that provide clients with information about mental health and substance use disorders, treatment options, and strategies for managing symptoms and preventing relapse.

5. Case Management: Comprehensive case management services to coordinate care, connect clients with community resources, and ensure continuity of care. Case managers work closely with clients to develop individualized treatment plans and monitor progress.

6. Relapse Prevention: Focused sessions on identifying triggers, developing coping mechanisms, and creating a relapse prevention plan to support long-term recovery.

7. Life Skills Training: Practical training to help clients develop essential life skills, such as stress management, communication, and problem-solving, to support their recovery and overall well-being.

IOP services are typically provided several times a week for a few hours each session. The frequency and duration of services are tailored to meet the specific needs of each client. Services may be delivered at the provider's office, in the community, or virtually, depending on the client's preferences and needs.

Service
Mental Health Evaluation Services for Correctional and Detention Facilities
Description
Qualified mental health professional who will provide comprehensive evaluation services at various adult and youth correctional and detention facilities throughout Colorado. The scope of services includes conducting the following assessments:

1. Psychological Evaluations: In-depth assessments to evaluate cognitive, emotional, and behavioral functioning.

2. Mental Health Assessments: Evaluations to determine the presence of mental health disorders and the need for treatment or intervention.

3. Substance Abuse Evaluations: Screening and assessment to identify substance use disorders and recommend appropriate treatment plans.

4. Domestic Violence Offender Management Board (DVOMB) Evaluation: Specialized evaluations to assess individuals involved in domestic violence incidents, determining risk factors and rehabilitation needs.

Professionals must be licensed and qualified to provide these services and should be prepared to travel to various correctional and detention facilities as required to perform evaluations on-site.

Service
Neuropsychological Evaluations
Description
Qualified PhD-level psychologists will provide comprehensive neuropsychological evaluation services for children, families, and individuals involved in human services and legal systems. These evaluations are designed to assess brain–behavior relationships, identify cognitive strengths and weaknesses, and guide treatment, intervention, and legal decision-making.

1. Evaluation Components

a. Review of collateral records (e.g., medical, educational, DHS, and legal documentation).

b. Collection of developmental, medical, psychiatric, neurological, trauma, substance use, educational, occupational, and social histories.

c. Consultation with collateral contacts as appropriate.

d. Administration of standardized neuropsychological assessments to evaluate attention, memory, processing speed, executive functioning, learning, problem-solving, and emotional/behavioral functioning.

e. Integration of findings into diagnostic impressions with clear clinical observations and individualized treatment recommendations.

2. Deliverables

a. Detailed, objective written report authored by a licensed PhD psychologist.

b. Reports must address the referral question directly, be evidence-based, and include actionable recommendations for treatment, intervention, and support.

c. Timely completion to meet agency and court deadlines.

3. Provider Qualifications

a. Licensed PhD in psychology with specialized training in neuropsychological assessment.

b. Demonstrated expertise in forensic, clinical, and educational evaluations.

c. Culturally responsive, trauma-informed practice.

d. Proven ability to provide comprehensive, high-quality neuropsychological reports that meet professional and legal standards.

Service
Psychological Evaluations
Description
Qualified PhD-level psychologists will provide comprehensive psychological evaluation services for children, families, and individuals involved in human services and legal systems. Evaluations are designed to answer specific referral questions, guide treatment planning, and support court or agency decision-making.

1. Evaluation Components

a. Review of collateral records (e.g., school, DHS, medical, and legal documentation).

b. Collection of developmental, medical, psychiatric, social, cultural, trauma, substance use, educational, occupational, and legal histories.

c. Consultation with collateral contacts as appropriate.

d. Administration of standardized psychological and, when clinically indicated, neuropsychological assessments (e.g., AQ, BASC, BRIEF, CATS, DAST, MACI, MFQ, SCARED, SDQ, TSCC, WASI, P-YMRS).

e. Clinical observations, test interpretations, diagnostic impressions, and individualized treatment recommendations.

2. Deliverables

a. Objective, evidence-based written report authored by a licensed PhD psychologist.

b. Reports must address the referral question directly, include actionable recommendations, and be written in clear, professional language.

c. Timely completion in accordance with agency and court deadlines.

3. Provider Qualifications

a. Licensed PhD in psychology.

b. Demonstrated expertise in forensic, clinical, educational, and neuropsychological evaluations.

c. Commitment to culturally responsive and trauma-informed practice.

d. Proven ability to provide comprehensive, high-quality reports that meet professional and legal standards.

Service
Brain Mapping and Neurofeedback
Description
Qualified providers to offer brain-based therapeutic services that assess and improve cognitive, emotional, and behavioral functioning. These services will utilize evidence-based approaches to identify brainwave patterns and train the brain toward healthier regulation. Modalities may include:

1. Brain Mapping (qEEG): Non-invasive recording of brainwave activity to identify areas of over- or under-activity associated with concerns such as anxiety, ADHD, depression, trauma, and sleep problems.

2. Neurofeedback Training: Real-time feedback sessions to help the brain self-regulate, strengthen healthy patterns, and reduce dysregulated activity.

3. Individual Sessions: One-on-one support focused on the client’s unique needs, with tailored feedback and brain-training protocols.

4. Family Support (as clinically indicated): Education and guidance for parents and caregivers to understand results and reinforce progress at home.

Services will be provided based on the specific needs of the client/case as outlined in the Department’s referral. Sessions may take place at the vendor’s office, in the home, in the community, or virtually if specified in the referral. The frequency and duration of services will vary according to the client’s needs.

Providers must accept Medicaid for this service.

Service
Parenting Education and Therapeutic Services for High-Conflict Divorce
Description
Qualified providers will deliver comprehensive services to support parents and children navigating separation, divorce, and high-conflict custody situations. Services will be trauma-informed, evidence-based, and designed both to educate parents and to address the emotional, psychological, and relational needs of families. The overarching goal is to promote resilience, improve communication, and create healthier, more cooperative parenting environments in the best interests of children.

Parenting Education Services

Providers will offer court-approved education programs for parents involved in separation, divorce, or high-conflict parenting situations. Structured classes will promote effective co-parenting, communication, and conflict resolution skills. Programming will be evidence-informed and designed to increase parental awareness of the impact of family conflict, while equipping them with tools to foster stability and support their children’s emotional well-being.

Therapeutic Services

1. Providers will offer tailored interventions to support parents and children experiencing stress, trauma, or conflict during divorce and custody processes. Services may include:

2. Individual Therapy to help clients process emotions and develop coping strategies.

3. Family Therapy to strengthen bonds, resolve conflict, and foster healthy communication.

4. Group Therapy to provide peer support and coping skills.

5. Cognitive Behavioral Therapy (CBT) to address negative thought patterns and behaviors.

6. Eye Movement Desensitization and Reprocessing (EMDR) to support healing from trauma.

7. Reintegration Services to rebuild trust and strengthen child-caregiver relationships.

8. Parent Coaching to help caregivers navigate high-conflict dynamics and unresolved emotional challenges.

9. Therapeutic Parent Coaching to guide families, including blended families, through challenging relational dynamics with clinical support.

Forensic and Professional Services

1. Qualified providers may also deliver specialized services to support courts, professionals, and agencies in managing high-conflict family cases, including:

2. Child and Family Investigator (CFI) services to provide neutral evaluations and recommendations to the court on parenting time, decision-making, and child well-being.

3. Blind Expert Testimony to provide neutral, objective assessments based on hypothetical scenarios or general principles.

4. Professional Trainings and Presentations for legal, child welfare, and mental health professionals on evidence-based assessment, family law, and complex case management.

5. Consultations for organizations, professional groups, and agencies navigating high-conflict custody and child welfare matters.

All services will be provided in alignment with the Department’s referral and tailored to each case’s needs. Sessions may take place in the provider’s office, in the home, in the community, or virtually, as specified. The frequency and duration of services will vary according to the unique needs of the client and family.

Service
Therapy
Description
Therapy will utilize a trauma-informed approach to address issues identified by the Department and/or various assessments. Vendors may utilize a variety of treatment modalities such as, Functional Family Therapy (FFT); Multi-Systemic Therapy (MST); Intensive Family Therapy (IFT), Applied Behavior Analysis (ABA), Cognitive Behavioral Therapy (CBT), or Eye Movement Desensitization and Reprocessing (EMDR). Vendor may provide individual, family, and/or group therapy sessions.

Services may include individual, family, group and/or reintegration/reunification sessions. Specific needs, frequency and duration of services will be based on the Department’s referral and tailored to each client/case. While most services will occur in the provider’s office, they may also be delivered in the home, community or virtually if indicated.

Rates are billed at an all-inclusive hourly rate, which must account for missed appointments, monthly progress reporting, and all business-related costs. Services may be provided at various levels, e.g., low, moderate, intensive, based on intensity or complexity of service, frequency of contact, length of services, and education/training level of the clinician needed for the client/case.

Please provide specific education, training, and licensure in your response.

If this service also involves client transportation, please see Definitions and Notes, Number 6: Child Welfare Miscellaneous Items, subsection j.

Service
SOMB Juvenile Services
Description
Sex Offender Management Board (SOMB) services for juveniles, including evaluations, treatment, and specialized support for boundary issues and risky sexual behavior. Services must align with SOMB Standards and Guidelines and be developmentally appropriate, trauma-informed, and family-inclusive.

Services should include:

1. Juvenile Evaluations – Comprehensive, evidence-based assessments to determine level of risk, treatment needs, and recommendations for supervision and intervention in accordance with SOMB protocols.

2. Juvenile Treatment – Individual and group therapy designed to address accountability, healthy decision-making, relapse prevention, and the development of prosocial skills and relationships.

3. Boundary Work – Education and therapeutic interventions to help juveniles understand and respect personal boundaries, consent, and appropriate peer interactions.

4. Risky Sexual Behavior Support – Targeted services for youth engaging in problematic or high-risk sexual behaviors that may not rise to the level of a sexual offense, with a focus on prevention, healthy sexuality, and safety planning.

5. Family and Systems Engagement – Active involvement of caregivers and collaboration with probation, courts, case managers, and multidisciplinary teams to strengthen treatment outcomes.

Providers must be SOMB-approved juvenile evaluators and/or treatment providers with demonstrated experience in working with justice-involved youth and their families.

Service
Substance Use Disorder (SUD) Services: PHP, IOP, and Psychiatry
Description
Qualified providers will deliver comprehensive, trauma-informed services to address the treatment and recovery needs of individuals with substance use disorders. Services are evidence-based and designed to promote recovery, accountability, and overall well-being. Services may include:

1. Partial Hospitalization Program (PHP): Structured day treatment with therapy, education, and recovery-focused programming to provide intensive support while allowing clients to return home each day.

2. Intensive Outpatient Program (IOP): Flexible, step-down care offering group and individual therapy, psychoeducation, and relapse prevention strategies to support long-term recovery.

3. Psychiatry Services: Medication management, psychiatric evaluations, and ongoing support for co-occurring mental health conditions.

4. Peer Group Support: Facilitated peer-led groups to build community, encourage accountability, and reduce isolation in recovery.

5. Urinalysis (UA) Testing: Regular and random drug screening to monitor sobriety and support accountability.

6. Psychological Evaluations: Assessments to guide individualized treatment planning and identify co-occurring conditions.

7. Neuropsychological Evaluations: Specialized evaluations to assess cognitive functioning and provide insight into treatment needs.

8. Care Coordination: Integrated coordination across PHP, IOP, and psychiatry to ensure seamless continuity of care and individualized support.

Services will be provided according to the Department’s referral and tailored to client needs. Programming may occur in-office, in the community, or virtually if specified. The frequency and duration of services will vary based on clinical necessity.

Family Time

Service
Monitored
Description
This is the lowest level of visitation that does not require continuous line of sight with the child(ren) and adult(s). For these cases, there are no needed interventions or coaching required.

May be done in the vendor’s office, in the community, or virtually. Frequency and length of visits and attendees will vary by case, but will be identified in the Department’s referral. Vendor may recommend to end monitored visitation, but final decision will be made by the Department.

Generally, vendors do NOT drive clients for this service. However, if the Contract permits transporting client, see Note 3 at the end of this document for various requirements. Vendors may request a rate for visits at their location in which no staff transportation is needed, and a rate for visits outside their office so staff mileage is needed.

Service
Supervised
Description
This is a moderate level of supervision and vendor is always within earshot and line-of-sight. Vendor ensures child safety and confidentiality by assisting the transition between caregiver and parent. During sessions, vendor maintains the safety of the child while periodically educating, mentoring, and training parents to encourage bonding and healthy parenting. Also provides occasional role modeling to foster healthy parent-child interactions aimed to help parents make positive changes in the quality of interactions with their child(ren).

May be done in the vendor’s office, in the community, or virtually. Frequency and length of visits and attendees will vary by case, but will be identified in the Department’s referral. Vendor may recommend change to monitored supervision, but final decision will be made by the Department.

Generally, vendors do NOT drive clients for this service. However, if the Contract permits transporting client, see Note 3 at the end of this document for various requirements. Vendors may request a rate for visits at their location in which no staff transportation is needed, and a rate for visits outside their office so staff mileage is needed.

Service
Therapeutic
Description
This is the highest level of supervision, and requires continuous line of sight with the child(ren) and adult(s). Includes an element of intervention. Therapists ensure child safety and confidentiality by assisting the transition between caregiver and parent. During sessions, vendor maintains safety of the children, while educating, mentoring, and encouraging bonding and healthy parenting. Also provides role modeling to foster healthy parent-child interactions.

Will occur in vendor’s office unless a different location is necessary per Caseworker and identified in the Department’s referral. Frequency and length of visits and attendees will vary by case, but will be identified in the Department’s referral. Vendor may recommend change to supervised supervision, but final decision will be made by the Department.

Service
Family Time Transportation Requirements
Description
If this service also includes client transportation, then please see Definitions and Notes, Number 6: Child Welfare Miscellaneous Items, subsection j.

Service of Process

Detail
Service of Process
Description
Vendor will provide both “service of process” and “personal service of process”. “Service of process” is a defined service that can be made to the intended individual OR served to someone else, i.e., sub-service, as permitted by Colorado State law. “Personal service of process” is defined as service of process that must be to the specific individual listed only, e.g., contempt of court, as required by Colorado State law. Vendor must comply with Colorado rules of civil procedure pertaining to service of process as outlined in Colorado Rules of Civil Procedure, Rule 4(h)(1).

Services within Douglas County and front range are minimally required for any vendor to be considered. Services across wider areas of Colorado are helpful. Vendor must accept requests for scheduled, immediate (within 24), and rush service (72 hours). If the service is audio/video recorded, it will be provided to the Department upon request.

County staff will submit request via tools or means mutually agreed upon between vendor and Department. Department will provide as much information as available and required including but not limited to: if personal service of process is required; date service needs to be completed by; person(s) name; person(s) physical description, if available; address; and recommendations for good dates/times/locations for service, if known.

Vendor will serve documents in accordance with rules governing professional practice for service of process and in accordance with industry standards to include, but not limited to: confirm the identity of the individual being served; serve the intended recipient personally or by default if known to be present, (except when personal service is required); not serve anyone legally unable to accept service; and not engage in conversation with the intended party or any other parties regarding the status of any Douglas County case.

Vendor will take necessary steps to ensure client confidentiality. Such measures included, but are not limited to: secure all documents from being viewed, taken or copied by anyone other than the intended party; refrain from discussing any individual with anyone other than the intended party; and not permit anyone other than vendor staff to be present at the time of service.

Payment will only be made for each completed service. Completed is defined as: service executed by deadline required, personal service to individual by deadline required, or attempted service or personal service to the address provided even if it is determined to be a bad address. Proof of service is required generally the day after service is completed, but no later than two (2) working days after service is completed.

Vendors should identify in their response if they can provide service in Spanish, ASL or any other language.

Rate may vary based on type of service, time of day (outside normal business hours), day of the week (including weekends and national holidays), distance and whether service is scheduled, immediate or rush. Rates are all-inclusive and no additional fees, administrative or overhead costs will be paid.

Transportation

Service
Behavioral Health and Substance Use Disorder Transportation
Description
Qualified transportation service providers to transport clients receiving behavioral, mental health, and substance use disorder services.

Providers should be able to demonstrate capacity, safety standards, and experience in delivering specialized transportation to vulnerable populations.

Providers must be able to offer safe, reliable transportation to individuals accessing both medical and non-medical support services for behavioral health and substance use disorders. Funding for this service may be supported in part by existing regional or grant resources though providers should also be prepared to coordinate with case managers and agencies to ensure accessibility.

Please see Definitions and Notes, Number 6: Child Welfare Miscellaneous Items, subsection j for minimum transportation requirements.

Service
Student and Foster Care Transportation
Description
Qualified transportation service providers to transport students in foster care and those requiring specialized services, in compliance with the Every Student Succeeds Act (ESSA).

Providers will deliver transportation services for students in foster care and special needs programs. These services must be fully compliant with ESSA requirements, supporting school stability and equitable access to education. Preference will be given to providers with demonstrated experience in student transportation within school districts, including individualized student routes and the ability to transport multiple students when approved and feasible. Providers should include a clear pricing structure, to include base rates, mileage, and any applicable discounts for transporting multiple students in one vehicle.

Please see Definitions and Notes, Number 6: Child Welfare Miscellaneous Items, subsection j for minimum transportation requirements.

Definitions and Notes

1) Administrative and Overhead Expenses

a. The management and potential reimbursement for these expenses varies by good or service and provider-specific details. Vendors may not alternate between these options at their discretion. Contracts identify how these expenses will be addressed, and the Department reserves the right to require one option over another.

b. For ALL vendors (except Child Welfare “core” providers) with a current, federally-approved indirect cost rate, the identified percentage may be invoiced if this is identified in a Contract. If this rate is used, vendors may not also invoice for these expenses in using one of the other options listed below.

c. For ALL other vendors, this may be addressed in following ways as noted in a Contract:

i. Use of all-inclusive hourly or flat/bundled rates. (This is the ONLY option for Child Welfare core services given the mandatory State Child Welfare computer system used to make vendor payments.)

1. Vendors are encouraged to incorporate all their costs of doing business, e.g., administration, overhead, and client missed appointments, into their rate requests. Only rates and costs outlined in a Contract will be paid.

2. Administrative tasks include, but are not limited to, emailing and calling Department staff about a referral or case, making case notes and writing reports, and scheduling appointments.

3. Overhead includes but is not limited to reviewing cases and/or providing supervision as required or needed, preparing invoices, completing background checks, and attending any Contract performance meetings.

ii. Rate determined based on one of the following:

1. A complete, documented vendor analysis that outlines all applicable expenses and described how the rate was calculated and will be updated, and that is reviewed and approved by the Department, or

2. Department’s review of vendor’s audited financials (completed by a licensed CPA or audit company) that provides sufficient detail for the Department to accept as reasonable the vendor’s requested rate.

iii. Direct cost reimbursement for identified expenses.

2) Background Checks

a. This applies to ALL vendor staff providing specific services to children, i.e., under 18 years of age. The following may be updated if applicable laws and rules are updated. Updates will be addressed in a Contract.

b. Various required checks are outlined in this section. The Department reserves the right to review all background checks at any time. The costs of the background checks are not reimbursable under this Contract. Contractor accepts the disqualifying offenses as listed in 12 CCR 2509-8 and Colorado Department of Human Services Volume VII, 7.701.33, D. 7. Contractor will notify the Department within two (2) business days of any staff charged with a disqualifying crime.

c. Contractor will complete Colorado Bureau of Investigations (CBI) and Federal Bureau of Investigations (FBI) background checks as follows:

i. Contactor shall ensure all employees, subcontractors, interns, mentors and volunteers who may have client contact or provide services under this Contract have submitted to and passed a fingerprint-based CBI and FBI criminal background check prior to commencing provision of services under this Contract.

ii. Any items listed on the results received back from the background checks must be communicated by Contractor to the Authorized Representative (or their designee) and cleared prior to allowing the subject of the background check to have contact with clients.

iii. Confirmation of results or clearance letters, of these criminal background checks must be kept by Contractor in a secure location as directed by CBI and FBI guidance. Results must be made available for review by the Department upon request and maintained for three (3) calendar years after the date of the Contractor’s final payment from the County under this Contract.

iv. Contractors eligible for automatic CBI and FBI updates, i.e., with five (5) or more employees, will timely review updates and inform the Department of any changes. Contractors that are not eligible for or are not receiving automatic CBI and FBI updates for any reason will ensure that every five (5) years an updated fingerprint-based CBI and FBI criminal background check will be run on each employee, subcontractor, intern, mentor and volunteer and kept in their secure file for review by Department.

v. If these conditions cannot be met, Contractor will immediately notify the County Contract Representative.

d. Contractor will complete Colorado Department of Early Childhood (CDEC) background checks as follows:

i. The Contractor shall also conduct a Child Abuse and Neglect background check through the Colorado Department of Early Childhood (CDEC), Background Investigations Unit (BIU) on all employees, subcontractors, interns, mentors and volunteers prior to them providing services to Department clients under this Contract.

ii. The Contractor shall notify the Authorized Representative (or their designee) of any employee, subcontractor, or volunteer who has findings of child abuse or neglect; the Authorized Representative will provide a decision on whether the Department will allow that individual to provide services under this Contract.

iii. The Contractor must retain copies of all background check results in the employee, subcontractor, intern, mentor or volunteer secured files; copies must be available for review upon the Department’s request and be maintained for three (3) calendar years after the date of the Contractor’s final payment from the County under this Contract.

iv. The Contractor will ensure that every five (5) years an updated Child Abuse and Neglect background check will be run on each employee, subcontractor, intern, mentor and volunteer.

e. When applicable, Contractor shall retain copies of employee credentialing qualifications from Colorado Department of Regulatory Affairs (DORA) in personnel files and make such records available to the County Representative upon request. The Contractor shall immediately notify the County of any suspension or revocation by DORA of an employee or subcontractor.

f. The Contractor will complete a Sexual Offender Registry check and receive, at minimum, preliminary results before assigning and/or hiring employees, subcontractors, interns, mentors or volunteers to perform under this Contract.

3) Deliverables

a. Specifics vary by good or service provided, and specifics will be outlined in a Contract. Generally, invoices must be type written and include:

i. month and year of invoice,

ii. client(s) name for each service,

iii. date client(s) received service(s),

iv. rate for each service provided, and

v. person who provided the service.

b. For Child Welfare services deliverables will likely include at least one of the following as appropriate:

i. Intake/Assessment - Type-written report that determines appropriateness of service(s). Completed and provided to the Department within ten (10) business days of the service start date for services to continue, or within ten (10) business days of the end of the assessment.

ii. Treatment Plan – Type-written report completed within ten (10) business days of intake/assessment for child(ren) and family, and identifies treatment objectives and outcomes including target dates. Plan is subject to Department approval.

iii. Monthly Report – Type-written reports detailing specific treatment progress of client toward goals. Must include: 1) Client name, 2) Court case number, if known and applicable, 3) Department Case Worker’s name, 4) Clinician’s/provider’s name, 5) Date(s) of service, 6) Date(s) of missed sessions, 7) All family members receiving services, 8) Level of family participation, if appropriate, 9) Initial service goal(s), 10) Weekly or monthly progress, 11) Concerns or barriers to achieving goals, 12) Ongoing assessment of child safety, 13) Appropriateness and need of ongoing services or therapeutic recommendation, and 14) Therapist’s/clinician’s/provider’s signature.

iv. Discharge Summary – Type-written summary due within ten (10) business days following close of service. Report will include documentation of outcome of services, achievement of treatment objectives, and recommendation for family.

4) Evidence-based Practices

a. This applies to ALL vendors providing services to clients with Child Welfare involvement.

b. In response to the Family First Prevention Services Act (FFPSA), the Department is interested in knowing which services you provide that are evidence-based practices and listed on the Title IV-E Prevention Services Clearinghouse. FFPSA included the development of the Title IV-E Prevention Services Clearinghouse that reviews research on programs and services intended to provide enhanced support to children and families and prevent foster care placements. The Clearinghouse rates programs and services as “promising”, “supported”, and “well-supported” practices. You can review the programs and services at https://preventionservices.abtsites.com.

5) TANF Eligibility

a. This applies to ALL vendors providing a service paid using “Temporary Assistance for Needy Families” funds. If TANF funding is used, it will be noted in the Contract.

b. Vendors may be required to obtain a completed Affidavit from individuals 18 and over as outlined in their Contract.

c. Emergency services, e.g., shelter or domestic violence crisis services

1. The household has gross annual income of under $75,000, and

2. The household has a dependent child under 18.

d. Non-emergency services, e.g., work supports or financial assistance

1. The household has gross annual income of under $75,000,

2. The household has a dependent child under 18, and

3. Everyone 18 and older in the household must be lawfully present.

6) Child Welfare Miscellaneous Items

a. The following items offer additional clarification for ALL vendors providing services to clients with Child Welfare involvement.

b. Ancillary case related tasks such as collateral contacts, preparation, phone calls, reading documents, writing reports, and updating notes are generally part of the service and cannot be billed separately. These tasks and their related costs should be rolled up into the all-inclusive rate.

Example 1: For an individual therapy session the session may be 50 minutes, but the notes and phone calls are assumed to be part of the 10 minutes remaining in the hour that is invoiced. No other time for this session can be invoiced.

Example 2: For an evaluation invoiced as a single flat rate, reviewing collateral information and writing the report are assumed to be part of the service and should not be invoiced separately. No other time or activities can be separately invoiced. If it’s invoiced at an hourly rate, only the specific activities listed in the description can be invoiced. No other time for this session can be invoiced.

c. To speed up invoice review and payment, be sure to use the service titles included in your contract. For example, b., 2 above, report writing is part of the Contract service description. If you are invoicing for an hour of report writing, do not invoice for “Report Writing – 1 hour”. Rather invoice for “Psychological Evaluation report writing – 1 hour”. This helps reduce or eliminate confusion about whether the task is part of the service description, or not included in your contract and something the Caseworker needs to follow-up with you on.

d.…

This is the start of the file's text. The full file is on GovTribe.

File details come from the government source that posted it. Updated .