RFQ 19MX53-22-Q-0023 for NEC Dedicated Internet Services.pdf

RFQ Number 19MX53-22-Q-0023 for NEC Dedicated Internet Services

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TABLE OF CONTENTS

Section 1 - The Schedule

SF 1449 cover sheet

Continuation To SF-1449, RFQ Number 19MX53-22-Q-0023, Prices, Block 23

Continuation To SF-1449, RFQ Number 19MX53-22-Q-0023, Schedule of Supplies/Services, Block 20 Description/Specifications/Work Statement o Attachment 1 – Point of Entry Layout o Attachment 2 –Task Order Form o Attachment 3 –Payment Registration Form – Pesos o Attachment 4 –Payment Registration Form – U.S. Dollars – US Bank o Attachment 5 –Payment Registration Form – U.S. Dollars – Mexican Bank o Attachment 6 –Guide for NCAGE & SAM Registration o Attachment 7 –Safety Plan

Section 2 - Contract Clauses

Contract Clauses

Addendum to Contract Clauses - FAR and DOSAR Clauses not Prescribed in Part

Section 3 - Solicitation Provisions

Solicitation Provisions

Addendum to Solicitation Provisions - FAR and DOSAR Provisions not Prescribed in Part 12

Section 4 - Evaluation

Evaluation

Addendum to Evaluation - FAR and DOSAR Provisions not Prescribed in Part

Section 5 - Offeror Representations and Certifications

Offeror Representations and Certifications

Addendum to Offeror Representations and Certifications - FAR and DOSAR Provisions not Prescribed in Part 12

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THE SCHEDULE

CONTINUATION TO SF-1449, RFQ NUMBER 19MX53-22-Q-0023,

PRICES BLOCK 23

GENERAL

The Contractor shall provide infrastructure and Dedicated Internet Services for connecting the U.S. Embassy Mexico’s New Embassy Compound (NEC) and remote U.S. Embassy/Consulate Annex locations data links as stated herein.

SCOPE OF SERVICES

The Contractor shall complete all work, including furnishing all engineering, labor, tools, materials, equipment, supplies and services, unless otherwise specified herein, required under this contract for stated services within the time specified herein. The price listed below shall include all labor, materials, overhead, and profit. In consideration of satisfactory performance of all scheduled services required under this contract, the Contractor shall be paid a firm fixed-price for all services.

LOCATION OF SERVICES

U.S. Embassy Mexico's NEC located in Presa La Angostura 225, Col. Irrigación, Alcaldía Miguel Hidalgo, C.P. 11500, Mexico City, Mexico.

TYPE OF CONTRACT

This is a multiple award indefinite-delivery, indefinite-quantity (IDIQ) type contract with firm-fixed rates.

(a) Orders will be placed by firm-fixed task orders.

(b) Individual orders shall be documented with a task order, see Attachment 2.

PERIOD OF PERFORMANCE

1.5.1 INSTALLATION

The Contractor shall complete all work installation activities within eight (8) months from the date of issuance of the Notice-to-Proceed (NTP) by the Contracting Officer.

JAMES ZADROGA 9/11 VICTIMS HEALTH AND COMPENSATION ACT OF 2010

NOTICE: UNLESS A WAIVER OR EXCEPTION APPLIES, PAYMENTS

SUBSEQUENT TO THIS PROCUREMENT ARE SUBJECT TO AN EXCISE TAX OF

2% PERSUANT TO 26 U.S.C. 5000C.

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1.5.2 SERVICES

The performance period for the Dedicated Internet Services to be provided under this contract will commence on the date listed in the Services Notice to Proceed. and continue for twelve months with four (4) one-year options for renewal.

MINIMUM AND MAXIMUM AMOUNTS

During the Base Year of the Contract, and during any option year that might be exercised, the U.S. Government shall place orders totaling a minimum of $100.00 U.S. dollars. The amount of all orders shall not exceed $850,000.00 U.S. dollars per option year. This reflects the contract minimum and maximum per each 12-month period of the contract.

The maximum annual amount stated above ($850,000.00 U.S. dollars) is the maximum aggregate dollar value of all task orders awarded to all contractors during any one-year period. This ceiling is not being subdivided equally amongst the number of contracts, nor is it being multiplied by the number of contracts.

PRICING

In consideration of satisfactory performance of the services required under this contract, the Contractor will be paid a firm-fixed-price (FFP) at the prices stated in the schedule below for the Installation (non-reocurring), Base Year, and four Option Years.

The prices listed below shall include all engineering, labor, drawings, layouts, materials, tools, equipment (hardware, firmware, electronics, etc.)1 , local permits, coordination with other utilities and tenants, overhead, profit, and transportation necessary to provide the required Dedicated Internet Services to the U.S. Embassy Mexico City and to perform all the tasks and work as described in the Contract. The Government will not pay any additional expenses.

1.7.1 CURRENCY

1.7.1.1 Offers and Payment in U.S. Dollars

U.S. firms are eligible to be paid in U.S. dollars. U.S. firms desiring to be paid in U.S. dollars should submit their offer in U.S. dollars. A U.S. firm is defined as a company which operates as a corporation incorporated under the laws of a state within the United States.

Local companies are eligible to be paid in U.S. dollars provided that such company has a bank account in U.S. dollars at a Local Bank.

1All equipment must comply with the National Defense Authorization Act (NDAA) all traffic from the U.S. Embassy must be routed on a path that does not touch Huawei or ZTE 5G equipment on the service provider´s network.

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1.7.1.2 Offers and Payment in Pesos, Mexican currency

Any firm that is not a U.S. firm is a foreign firm. Any local or foreign firm that does not meet the definition of a U.S. firm shall submit its prices and receive payment in local currency unless the foreign or local firm has a U.S. dollar bank account at a Local Bank.

1.7.2 VALUE ADDED TAX

1.7.2.1 U.S. Firms

Value Added Tax (VAT) is not applicable to U.S. firms, therefore it shall not be included in U.S.

firms’ rates or Invoices.

1.7.2.2 Local Companies

Value Added Tax (VAT) for offers submitted by local companies, either in U.S. Dollars or in Pesos, Mexican currency, is not included in line-item rates. Instead, it will be priced as a separate amount in the contract and on the Invoices. Local law dictates the portion of the contract price that is subject to VAT; this percentage is multiplied only against that portion.

1.7.3 DEMARK INSTALLATION

The Contractor shall provide Installation services as per the requirements and times stated in this document. See full description of services in paragraph 1.10, Description of Services. These amounts are non-reocurring.

As per paragraph 1.7.1 above, prices are in __________ [Insert Currency].

CLIN Description of Services Estimated Quantity

Unit Firm- Fixed Price

Total Firm-Fixed Price

I001

Direct fiber optic from the nearest Point of presence and terminated in a Network Switching equipment with Power Backup Supply at the

CTSEF.

1 $ $

I002 Fixed Wireless Access Demarcation at CTSEF with Network Switching equipment and Power Backup Supply unit

1 $ $

Sub-Total $ VAT. (if applicable) $

Grand Total for Initial Installation $

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1.7.4 BASE YEAR PRICES

The Contractor shall provide the services stated below for the Base Period of the contract, starting on the effective date in the Notice to Proceed and continuing for a period of 12 months

As per paragraph 1.7.1 above, prices are in __________ [Insert Currency].

CLIN Description of Services Estimated Quantity

Monthly Firm Fixed

Price

Total Monthly

Price

001 DIN - Direct fiber Internet access at 5 Mbit/s 5 $ $

002 DIN - Direct fiber Internet access at 10 Mbit/s 10 $ $

003 DIN - Direct fiber Internet access at 20 Mbit/s 10 $ $

004 DIN - Direct fiber Internet access at 50 Mbit/s 5 $ $

005 DIN – Direct fiber Internet access at 100 Mbit/s 3 $ $

006 DIN - Direct fiber Internet access at 250 Mbit/s 2 $ $

007 DIN - Direct fiber Internet access at 500 Mbit/s 2 $ $

008 DIN - Direct fiber Internet access at 1 Gbit/s 1 $ $

009 LoS – Fixed Wireless access Internet 5 Mbit/s 1 $ $

010 LoS – Fixed Wireless access Internet 10 Mbit/s 3 $ $

011 LoS – Fixed Wireless access Internet 20 Mbit/s 2 $ $

012 LoS – Fixed Wireless access Internet 50 Mbit/s 2 $ $

013 LoS – Fixed Wireless access Internet 100 Mbit/s 1 $ $

014 LoS – Fixed Wireless access Internet 250 Mbit/s 1 $ $

015 LoS – Fixed Wireless access Internet 500 Mbit/s 1 $ $

016 LoS – Fixed Wireless access Internet 1 Gbit/s 1 $ $

Sub-Total

VAT (if applicable)

Grand Total for Base Year

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1.7.5 FIRST OPTION YEAR PRICES

The Contractor shall provide the services stated below for the First Option Year of the contract.

As per paragraph 1.7.1 above, prices are in __________ [Insert Currency].

CLIN Description of Services Estimated Quantity

Monthly Firm Fixed

Price

Total Monthly

Price

101 DIN - Direct fiber Internet access at 5 Mbit/s 5 $ $

102 DIN - Direct fiber Internet access at 10 Mbit/s 10 $ $

103 DIN - Direct fiber Internet access at 20 Mbit/s 10 $ $

104 DIN - Direct fiber Internet access at 50 Mbit/s 5 $ $

105 DIN - Direct fiber Internet access at 100 Mbit/s 3 $ $

106 DIN - Direct fiber Internet access at 250 Mbit/s 2 $ $

107 DIN - Direct fiber Internet access at 500 Mbit/s 2 $ $

108 DIN - Direct fiber Internet access at 1 Gbit/s 1 $ $

109 LoS – Fixed Wireless access Internet 5 Mbit/s 1 $ $

110 LoS – Fixed Wireless access Internet 10 Mbit/s 3 $ $

111 LoS – Fixed Wireless access Internet 20 Mbit/s 2 $ $

112 LoS – Fixed Wireless access Internet 50 Mbit/s 2 $ $

113 LoS – Fixed Wireless access Internet 100 Mbit/s 1 $ $

114 LoS – Fixed Wireless access Internet 250 Mbit/s 1 $ $

115 LoS – Fixed Wireless access Internet 500 Mbit/s 1 $ $

116 LoS – Fixed Wireless access Internet 1 Gbit/s 1 $ $

Sub-Total

Grand Total for First Option Year

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1.7.6 SECOND OPTION YEAR PRICES

The Contractor shall provide the services stated below for the Second Option Year of the contract.

As per paragraph 1.7.1 above, prices are in __________ [Insert Currency].

CLIN Description of Services Estimated Quantity

Monthly Firm Fixed

Price

Total Monthly

Price

201 DIN - Direct fiber Internet access at 5 Mbit/s 5 $ $

202 DIN - Direct fiber Internet access at 10 Mbit/s 10 $ $

203 DIN - Direct fiber Internet access at 20 Mbit/s 10 $ $

204 DIN - Direct fiber Internet access at 50 Mbit/s 5 $ $

205 DIN - Direct fiber Internet access at 100 Mbit/s 3 $ $

206 DIN - Direct fiber Internet access at 250 Mbit/s 2 $ $

207 DIN - Direct fiber Internet access at 500 Mbit/s 2 $ $

208 DIN - Direct fiber Internet access at 1 Gbit/s 1 $ $

209 LoS – Fixed Wireless access Internet 5 Mbit/s 1 $ $

210 LoS – Fixed Wireless access Internet 10 Mbit/s 3 $ $

211 LoS – Fixed Wireless access Internet 20 Mbit/s 2 $ $

212 LoS – Fixed Wireless access Internet 50 Mbit/s 2 $ $

213 LoS – Fixed Wireless access Internet 100 Mbit/s 1 $ $

214 LoS – Fixed Wireless access Internet 250 Mbit/s 1 $ $

215 LoS – Fixed Wireless access Internet 500 Mbit/s 1 $ $

216 LoS – Fixed Wireless access Internet 1 Gbit/s 1 $ $

Sub-Total

Grand Total for Second Option Year

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1.7.7 THIRD OPTION YEAR PRICES

The Contractor shall provide the services stated below for the Third Option Year of the contract.

As per paragraph 1.7.1 above, prices are in __________ [Insert Currency].

CLIN Description of Services Estimated Quantity

Monthly Firm Fixed

Price

Total Monthly

Price

301 DIN - Direct fiber Internet access at 5 Mbit/s 5 $ $

302 DIN - Direct fiber Internet access at 10 Mbit/s 10 $ $

303 DIN - Direct fiber Internet access at 20 Mbit/s 10 $ $

304 DIN - Direct fiber Internet access at 50 Mbit/s 5 $ $

305 DIN - Direct fiber Internet access at 100 Mbit/s 3 $ $

306 DIN - Direct fiber Internet access at 250 Mbit/s 2 $ $

307 DIN - Direct fiber Internet access at 500 Mbit/s 2 $ $

308 DIN - Direct fiber Internet access at 1 Gbit/s 1 $ $

309 LoS – Fixed Wireless access Internet 5 Mbit/s 1 $ $

310 LoS – Fixed Wireless access Internet 10 Mbit/s 3 $ $

311 LoS – Fixed Wireless access Internet 20 Mbit/s 2 $ $

312 LoS – Fixed Wireless access Internet 50 Mbit/s 2 $ $

313 LoS – Fixed Wireless access Internet 100 Mbit/s 1 $ $

314 LoS – Fixed Wireless access Internet 250 Mbit/s 1 $ $

316 LoS – Fixed Wireless access Internet 500 Mbit/s 1 $ $

315 LoS – Fixed Wireless access Internet 1 Gbit/s 1 $ $

Sub-Total

Grand Total for Third Option Year

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1.7.8 FOURTH OPTION YEAR PRICES

The Contractor shall provide the services stated below for the Fourth Option Year of the contract.

As per paragraph 1.7.1 above, prices are in __________ [Insert Currency].

CLIN Description of Services Estimated Quantity

Monthly Firm Fixed

Price

Total Monthly

Price

401 DIN - Direct fiber Internet access at 5 Mbit/s 5 $ $

402 DIN - Direct fiber Internet access at 10 Mbit/s 10 $ $

403 DIN - Direct fiber Internet access at 20 Mbit/s 10 $ $

404 DIN - Direct fiber Internet access at 50 Mbit/s 5 $ $

405 DIN - Direct fiber Internet access at 100 Mbit/s 3 $ $

406 DIN - Direct fiber Internet access at 250 Mbit/s 2 $ $

407 DIN - Direct fiber Internet access at 500 Mbit/s 2 $ $

408 DIN - Direct fiber Internet access at 1 Gbit/s 1 $ $

409 LoS – Fixed Wireless access Internet 5 Mbit/s 1 $ $

410 LoS – Fixed Wireless access Internet 10 Mbit/s 3 $ $

411 LoS – Fixed Wireless access Internet 20 Mbit/s 2 $ $

412 LoS – Fixed Wireless access Internet 50 Mbit/s 2 $ $

413 LoS – Fixed Wireless access Internet 100 Mbit/s 1 $ $

414 LoS – Fixed Wireless access Internet 250 Mbit/s 1 $ $

415 LoS – Fixed Wireless access Internet 500 Mbit/s 1 $ $

416 LoS – Fixed Wireless access Internet 1 Gbit/s 1 $ $

Sub-Total

Grand Total for Fourth Option Year

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GRAND TOTAL PRICE

GRAND TOTAL CONTRACT PRICE, INCLUDING ALL OPTION YEARS

Demark Installation $

Base Period Total Price $

First Option Year Total Price $

Second Option Year Total Price $

Third Option Year Total Price $

Fourth Option Year Total Price $

GRAND TOTAL

BASE YEAR PLUS ALL OPTION YEARS $

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CONTINUATION TO SF-1449

RFQ NUMBER 19MX53-22-Q-0023

SCHEDULE OF SUPPLIES/SERVICES, BLOCK 20

DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

SCOPE OF WORK

The Contractor shall provide professional-grade, Dedicated Internet Services, transported over fiber optic and delivered through individual fiber optic ports at the CTSEF, as well as Dedicated Internet access using wireless LoS, for the exclusive use of the U.S. Government.

The contractor shall be able to provide internet services, within a variety of speed categories and IP configurations available, without having to run additional infrastructure. The desired intervals for circuit bandwidths are 5 Mbps, 10 Mbps, 20 Mbps, 50 Mbps, 100 Mbps, 250 Mbps, 500 Mbps and 1000 Mbps.

Service shall be available 24-hours per day, 7 days per week, and 52 weeks per year, and each one of the links must be “always on” with unlimited usage. Connectivity services shall include 24x7 help desk technical support capable of responding to requests in no more than three hours.

The availability of this circuit shall not be less than 99.9 percent over the contract period of performance.

DESCRIPTION OF SERVICES

The required services under this contract are listed below:

1.10.1 FIBER OPTIC DEMARCATION

NAME: FIBER OPTIC DEMARCATION

DESCRIPTION:

Fiber optic immersion from two different network nodes (Point of Presence) of the service provider, along different pathways, into the NEC entry point Manhole in Presa Falcon Avenue, between Casa de la Moneda Street (North side) and Presa las Virgenes Street (South side) and terminated into a fiber patch panel. The connection from the CTSEF to the service provider's network node shall be fiber optic all the way without changing technologies along the route.

EQUIPMENT TO BE INCLUDED: Switching equipment with capacity to deliver independent circuits on each port, with speeds from 10Mbps to 1Gbps. Each port shall be able to deliver a circuit using RJ45 or Fiber Optic interface, and POWER SUPPLY for the switching equipment.

TYPE OF SERVICE: Demark Installation

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1.10.2 WIRELESS AND OVER THE AIR DEMARCATION

NAME: WIRELESS AND OVER THE AIR SERVICE - DEMARCATION

DESCRIPTION:

Wirless connection with Line of Sight from the nearest Point of Presence network connection, to the CTSEF room rooftop, includes conduit, antenna mount.

SWITCHING EQUIPMENT

Switching equipment with capacity to deliver independent circuits on each port, with speeds from 5Mbps to 1Gbps. Each port shall be able to deliver a circuit using RJ45 or Fiber Optic interface. The switching equipment shall have a direct connection to one of the network nodes of the service provider using a wireless link with line of sight from the

CTSEF.

POWER SUPPLY for the switching equipment.

TYPE OF SERVICE: Demark Installation

1.10.3 DEDICATED INTERNET NETWORK TRANSPORTED OVER FIBER OPTIC

Description: Direct Internet Connection;

Connectivity services shall include 24x7 help desk technical support, the links must be “always on” with unlimited usage. Services shall be able to operate for a minimum of 30 minutes in the event of power outage.

No oversubscription. (1:1) Same Upload/Download speed (Symmetric) Router/switch required Delivered on Fiber optic port (LC connector)

For reach Internet circuit, the service will be delivered completely unblocked, allowing all IP protocols to transmit without filters or Proxies as well as without any firewall blocking.

Type of Service: Network Access Service

1.10.4 DEDICATED INTERNET NETWORK TRANSPORTED OVER WIRELESS

Description: Wireless connection with Line of Sight from the nearest Point of Presence network connection.

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Connectivity services shall include 24x7 help desk technical support, the links must be “always on” with unlimited usage. Services shall be able to operate for a minimum of 30 minutes in the event of power outage.

No oversubscription. (1:1) Same Upload/Download speed (Symmetric) Router/switch required Delivered on Fiber optic port (LC connector)

For reach Internet circuit, the service will be delivered completely unblocked, allowing all IP protocols to transmit without filters or Proxies as well as without any firewall blocking.

Wireless connection with Line of Sight from the nearest Point of Presence network connection.

Type of Service: Network Access Service

DEFINITIONS AND ACRONYMS

Agency – U.S. Government activity at post, supported by the U.S. Embassy, Mexico City, Mexico, except for those agencies not registered under the Embassy’s ICASS Agreement.

Business Day – Monday through Friday from 08:30 to 17:30, except holidays listed in Section 2, DOSAR 652.237-72, “Observance of Legal Holidays and Administrative Leave”.

CAGE - Commercial and Government Entity.

CFDI – This stands for Comprobante Fiscal Digital por Internet. This is the official electronic invoice that all companies registered before Mexican fiscal authorities (SAT) must provide.

CLIN – Contract Line Item.

COR – Contracting Officer's Representative. See Section 2, DOSAR 652.242-70, Contracting Officer's Representative (COR).

CTSEF – Compound Telecommunications Services Entrance Facility.

Conduit - These are the pipes whose networks are laid within the boundaries of facility not to transfer any fluid but to protect the electrical and optical fibers & cables from external environment.

DIN – Dedicated Internet Service delivered via fiber optic: each fiber leaving the central office goes to exactly one customer. Such networks can provide excellent bandwidth but are more costly due to the fiber and central office machinery, there is no oversubscription.

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DOS – Department of State.

Embassy – Refers to U.S. Embassy Mexico.

FTTH – Fiber to the Home - Internet service where fiber reaches the boundary of the living space, such as a box on the outside wall of a home. Passive optical networks and point-to-point Ethernet are architectures that can deliver triple-play services over FTTH networks directly from an operator's central office. Typically providing between 50Mbit/s and 10 Gbit/s

Government – U.S. Government, including all participating U.S. Government agencies, unless otherwise stated.

GTM – Government Technical Monitor.

IDIQ – Indefinite Delivery Indefinite Quantity.

IFT – “Instituto Federal de Telecomunicaciones” Telecommunications Agency from the Govermnent of Mexico that issues the licences and permits to commercially offer telecommunication goods and services within the country of Mexico.

ISP – Internet Service Provider, i.e. the Contractor.

LoS – Line of Sight

NCAGE – NATO Commercial and Government Entity

NEC – New Embassy Compound.

OBO - Overseas Buildings Operations.

ONT –

Ordering Officer – the Contracting Officer of the Embassy of the United States of America in Mexico.

OSP – Outside Plant Cabling.

POP – Point of Presence.

QOS – Quality of Service.

Services – The services performed, workmanship, and equipment furnished or utilized in the performance of the services.

UPS – Uninterrupted Power Supply.

USG – United States Government.

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INSTALLATION

The Contractor shall design documents, procure materials, obtain local permits, coordinate with all other utilities (including but not limited to water, sewer, gas, electrical, and any other communication services) and tenants along the telecom service route, install and perform all necessary work to provide infrastructure and Dedicated Internet services for connecting the U.S.

Embassy Mexico’s New Embassy Compound (NEC) and remote U.S. Embassy/Consulate Annex locations data links as stated herein.

1.12.1 INFRASTRUCTURE

The Contractor shall supply and install all necessary infrastructure (OSP Single-mode fiber optic cable) to provide data connectivity services from the nearest network Point of Presence (POP), thereby offering data communications services for the New Embassy Compound.

1.12.2 WIRING

The Contractor is responsible for installing and terminating all Contractor equipment and cables within a designated Embassy Compound Telecommunications Services Entrance Facility (CTSEF). All cables must enter the CTSEF below grade from a Telecom Manhole installed within 20 meters of the Embassy perimeter. The US Government will be responsible for all below-grade duct bank installation to the Embassy Compound property line and into the embassy from the aforementioned Telecom Manhole.

All wiring installations shall conform to latest ANSI/EIA/TIA wiring standards.

1.12.2.1 Wiring Termination

Service Provider will furnish, install and terminate the OSP Single Mode fiber cable to a (16 port Optimux FiberMux) or equivalent in the Embassy Compound TSEF room. The fiber tail assembly to be fusion spliced onto the incoming plant fiber optic cable and fiber terminations shall be of SC type and will be factory terminated and polished. All electronic equipment must be supported by a local point-of-use UPS engineered for a minimum of 30 minutes run-time.

1.12.3 POINT OF ENTRY

The point of entry will be located along “Presa Falcón” Avenue and about 20 meters from the intersection with “Presa las Virgenes’ street (see point of entry layout in Attachment 5, manhole is marked with a red circle.)

1.12.4 CONDUITS PROVIDED BY U.S. GOVERNMENT

The U.S. Government will provide at the entry point 4 (four) conduits of 103 mm in diameter to accommodate the necessary wiring/fiber/cables from many service providers. The U.S.

Government will reserve the right to determine which conduits can be used by the Contractor to enter the CSTEF.

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1.12.5 RACK OPTIMIZATION

The U.S. Government will only provide two full size racks in the CTSEF. The contractor shall make every effort to minimize Rack Unit (RU) usage, while providing the required services in the most redundant way possible.

1.12.6 UNINTERRUPTED POWER SUPPLY

The Contractor shall provide uninterrupted power supply with a minimum of 30 minutes of backup power for all its installed equipment, the contractor installed equipment shall be located at the CTSEF room. UPS must be rack mounted.

1.12.7 POP ADDRESSES

In addition to the above information, the Contractor shall indicate the POP that will provide the services as well as the distance from the NEC.

1.12.8 DESIGN & INSTALLATION CRITERIA

The Contractor shall design and construct the Project in accordance with Mexican, DOS, OBO, and International telecommunication codes and standards. All equipment procured and installed under this Contract shall be new and may be inspected by the COR or his/her designee.

1.12.8.1 First Submittal of Installation Documents

The Contractor shall submit to the U.S. Government a first submittal of installation documents (drawings, specifications, calculations and equipment cut sheets), including project schedule within sixty (60) days after contract award. The U.S. Government shall review it and return comments to the Contractor twenty-one (21) days later.

1.12.8.2 Second Submittal of Documents

The Contractor shall submit to the U.S. Government a second submittal within thirty (30) days after receiving comments and return to the USG a revised submittal for the U.S. Government review. The U.S. Government will provide final comments to the Contractor fourteen (14) days later.

1.12.8.3 Final Set of Documents

The Contractor shall issue the final set of documents within seven (7) days after receiving final Comments.

1.12.8.4 Drawings and Documents Format

Drawings and documents shall be submitted to the COR in the document formats as stated below:

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a. Drawings shall be delivered to the U.S. Government in AutoCAD and PDF format.

b. Specifications shall be delivered to the U.S. Government in Word and PDF format.

c. Equipment cut sheets shall be delivered to the U.S. Government in PDF format.

d. Calculations shall be delivered to the U.S. Government in Excel format and PDF format.

1.12.9 AS-BUILT DOCUMENTS AND REPORTS

Once the installation is complete, tested, and commissioned, the Contractor shall submit to the COR a report detailing all products used, test reports and a set of as-built drawings that depict the project in its entirety in Auto CAD format and PDF format.

SERVICES

1.13.1 CONTRACTOR´S RESPONSIBILITY

The Contractor is responsible to provide measures and tests, ensuring 100% bandwidth reliability and functionality for each service. The contractor is responsible for providing all necessary equipment, accessories, and installation.

1.13.2 BANDWIDTH, SPEED AND IP ADDRESS MODIFICATIONS

The Contractor shall be able to provide multiple and separate internet circuits, delivered through fiber optic ports, with the ability to modify bandwidth, speed and IP address configuration on each one without affecting the rest

The Government reserves the right to increase or decrease each digital circuit bandwidth requirement from no less than 5 Mbps and up to 1000 Mb within 30 days written notice to the Contractor.

1.13.3 24-HOUR DEDICATED SERVICE

Internet Service Provider (ISP) shall provide dedicated (not shared or bundled) leased channel high-speed access to the Internet; data transport media must be fiber optic, terrestrial connectivity. Twenty-four (24) hours uplink. Post Internet Service Provider (ISP) connection must be "always on" with unlimited usage, and must not require the installation of any custom software on the client side.

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1.13.4 DIGITAL BANDWIDTH

ISP digital bandwidth is the amount or volume of data that may be sent through the channel, measured in Megabits per second (Mbps), without distortion. Required Bandwidth connection is defined in each service description.

1.13.5 BANDWIDTH AVAILABILITY

For Internet Services the Internet Service Provider must guarantee full contracted bandwidth availability 24X7X365 from the originator side to the ISP’s internet gateway. Bandwidth sharing between other non-Embassy customers is not allowed. Connection Ratio must be 1/1.

1.13.6 DOWNSTREAM & UPSTREAM

Internet Service or data service transmission from the originating information server towards an end server is referred to as downstream; and a transmission from an end user towards the remote server is referred as upstream; Post Internet Service Provider (ISP) Contention Ratio (downstream / upstream) must be 1:1 /1:1.

1.13.7 QUALITY OF SERVICE

This internet circuit shall be high-end, professional grade service that differs from the residential service. The Quality of Service (QOS) for the connection that represents the level of consistent download capacity provided shall be the higher QOS percentage possible but, at minimum, greater than 99.9% or the highest possible quality of service connection reaching 100%.

ISP connection must NOT use Network Address Translation (NAT).

1.13.8 ROUND TRIP TIME

Internet Service Provider Round Trip Time (RTT) reports the total time in milliseconds (ms) time to send a small data packet and obtain a reply back; must be the faster than 100ms for the Round Trip Time (RTT) for internet service.

1.13.9 INTERNET PROTOCOLS ACCESS`

ISP must permit the transit of all Internet Protocol (IP) protocols (especially IPSec), including but not limited to, User Datagram Protocol (UDP), Transmission Control Protocol (TCP), and IPSEC to transit without filters or proxies. Unfiltered access to the Internet is required without ISP firewall blocking. Filters or sniffers must not be established, connected, or introduced by the ISP for any Embassy channels. If there are any existing filters, sniffers, restrictions, or proxies, they must be identified, and removed prior lease line circuit installation.

1.13.10 VPN ENCRYPTION DEVICES

Internet Service Provider must permit installation of Customer VPN encryption devices on circuit.

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1.13.11 DETAILED NETWORK TOPOLOGY MAP

Internet Service Provider must provide detailed network topology map that shows all possible paths ISP use for the internet traffic between ISP hub in Mexico City and the ISP hub in United States of America (USA).

1.13.12 REDUNDANCY

Internet Service Provider must have redundancy in the Internet backbone between Mexico and USA. For instance, if NAP of the host country’s backbone fails, NAP Americas, NAP Sprint, or any other alternate backbone paths shall be available.

1.13.13 FAILSAFE MECHANISM

The contractor shall have a failsafe mechanism such as an alternate pathway to a different Point of Presence of its network, to guarantee service continuity in the event of physical damage or fiber cut in the main connection.

1.13.14 FAULT-TOLERANCE

Internet Service Provider (ISP) must provide fault-tolerance Fiber Optic connectivity to the very end at the U.S. Embassy Mexico City Compound Telecommunications Service Entrance Facilities (TSEF) Room.

1.13.15 NETWORK IDENTIFICATION

1.13.15.1 Public IP Addresses

Internet Service Provider (ISP) shall be able to assign blocks of public usable internet IP addresses (using network mask /28) on each circuit.

1.13.16 VIRTUAL IP ADDRESSES

Internet Service Provider (ISP) shall provide IP addresses used to identify the single subnet address in Classless Inter-Domain Routing address specification (Network IP address / 28) or, equivalently, its subnet mask 255.255.255.240, and ISP Gateway IP addresses (virtual IP addresses).

1.13.17 NETWORK DEVICES

Network devices shall comply with the following characteristics:

a. Must not have ZTE, Huawei, Xiaomi and affiliated branded products in use on the internet connection. Post may not enter into contract (or extend or renew contract) with an entity that uses above mentioned equipment, system, or service that uses covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system.

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b. Internet Service Provider (ISP) shall permit ping and trace route traffic from 169.252.0.0/16 and 169.253.0.0/16 to the ISP connection service port router interface which terminates Customer VPN encryption device.

c. Services provided by the Internet Service Provider (ISP) shall be delivered with SC or LC interface connectors.

d. Internet Service Provider (ISP) shall provide routers and Data media converters or transmission devices in all cases.

e. Power standard sources shall be 120v/60hz

f. Devices shall be Rack mountable in a standard Commercial off-the-shelf (COTS) rack.

g. One separate or individual physical interface connector is required per service.

1.13.18 SERVICE SUPPORT AND CONTINGENCIES

The Contractor shall warrant service support 7X24X365.

1.13.18.1 Remote Support

The Contractor shall provide remote support on a 7X24X365 basis. For that purpose, the contractor will provide the Government with a direct phone number to contact the Helpdesk or Technical representative.

1.13.18.2 On-Site Support

Whenever remote support is not able to solve any faults or contingencies, the contractor shall provide on-site support. This support may be requested at any time on a 7X24X365 basis and shall be coordinated directly with Embassy’s Contracting Office Representative (COR) or Information Technology (IT) representative from the Embassy Information Systems Center

(ISC).

1.13.18.3 Service Availability

Expected service availability and reliability shall be at minimum 99.9%.

1.13.18.4 Back-Up Line

The Contractor shall install a redundant cable or Fiber Optic infrastructure known as backup line with channel state inspection mechanism, in order to verify service connectivity and provide immediate lease line backup connectivity services to the Embassy.

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1.13.18.5 Connection with U.S.A. ISP

The contractor shall have direct connection capability with major United States of America (U.S.A) telecommunication providers (ISPs) at Internet tier 1 level, having alternative line channels or backups in case of main Internet path malfunctioning.

1.13.18.6 Data Traffic Analysis

The contractor shall provide online web access data traffic analysis graphs capabilities. Graphs shall be updated on a daily basis. Graphs shall retain traffic history behavior for at least one year.

ISP contractor should provide monitoring tool to check traffic on Interfaces.

1.13.18.7 Acceptable Level of Performance

a. Services are activated within 30 days of request from USG.

b. Service availability of at least 99.9 per year.

c. Latency is maximum 70 ms (milliseconds) per circuit. 60-70 ms for DC locations such as SA26-HB-RE02 (BIMC).

d. Packet loss is maximum 2%.

PROHIBITION OF CERTAIN EQUIPMENT

Section 889 of the National Defense Authorization Act (NDAA) prohibits the use or procurement of service or telecommunications equipment manufactured by ZTE, Huawei, and Xiamoi (or any subsidiary or affiliate of such entities) in support of public safety, security of government facilities, physical security surveillance of critical infrastructure, and other national security purposes.

Such-branded products are defined as any information security product, solutions, and services supplied, directly or indirectly, by said manufactures to include video surveillance and telecommunications equipment produced by Hytera Communication Corporation, Hangzhou Hikvision Digital Technology Company, or Dahua Technology Company (or any subsidiary or affiliate of such entities).

These products and services are strictly prohibited from connecting to any federal government or Department of State system or network (including Dedicated Internet Networks (DINs)) used to process store or transport government data of any kind. The contractor must provide equipment details, including but not limited to: the manufacturer, model, specific feature set (if it is a normal part of configuration) and specific nomenclature (Internetwork Operating System) of the operating system installed on the equipment.

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CIRCUIT DOWNTIME AND CREDITS

Credits shall be assessed against the Contractor in those instances where the circuit during any given month or year that fail to achieve and sustain the minimum acceptance standards stated above.

1.15.1 CIRCUIT AVAILABILITY ACCEPTANCE LEVEL

1.15.1.1 Yearly Circuit Availability

Yearly Circuit Availability Acceptance Level is computed by 365 calendar days times 24 (hours per day) times 99.9% . Yearly Acceptance level equals 8,751.24 hours/year.

Example:

365 x 24 = 8760 x 99.9% = 8,751.24

1.15.1.2 Monthly Circuit Availability

Monthly Circuit Availability is computed by the calendar days per month times 24 (hours per day) times 99.9%.

Examples:

30 x 24 = 720 x 99.9% = 719.28 hours/30-day month 31 x 24 = 744 x 99.9% = 743.26 hours/31-day month

1.15.2 DOWNTIME

That period of time when the circuit becomes non-operational or unusable for communication or transfer of data or failures to meet the minimum acceptance standards. The maximum cumulative Annual downtime that shall be acceptable for corrective or preventative maintenance is 8.76 hours (8760 x 0.1%). The maximum cumulative Monthly downtime that shall be acceptable for corrective or preventative maintenance shall be 0.1% of the total available hours for the month (example: 30 x 24 = 720 x 0.1% = 0.72 hours/month = 43.2 minutes/month).

1.15.3 PERIOD OF DOWNTIME

Downtime shall commence at the time first attempt for contact is made by the Government (or its representative) to the Contractor’s Point of Contact and shall be annotated on the Remedy Ticket and shall continue until the circuit is returned into Service by the Government.

1.15.4 DOWNTIME CREDITS

Monetary value returned to the Government for failure to meet the Circuit availability requirements. Downtime Credits shall be assessed based on cumulative downtime time with the minimum assessment being one hour. Downtime credit shall be equal to the prorated portion based on the monthly rate identified in Section 1.7, Pricing.

There are two (2) situations when circuit Downtime Credits can be accumulated:

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a. Below Availability Level,

b. Extended Downtime.

1.15.5 CREDIT FOR CIRCUIT DOWNTIME BY SITUATION

1.15.5.1 Below Availability Level

If the downtime accumulated for a circuit adds up to 8.76 (8760 x 0.1%) cumulative hours or more during any one contract year (365 calendar days) or depending on the number of cumulative hours per month (example: 720 x 0.1% for a 30-day month), the Contractor shall grant an hourly credit to the Government for each hour of downtime. Each additional one-hour increment or portion thereof will be assessed as an additional hour.

1.15.5.2 Extended Downtime Credit(s)

Cumulative time of more than 18 hours but not greater than 24 hours for any one outage shall be assessed at the prorrated daily amount based on the monthly rate stated under 1.7 herein. Any increment of 24 hours beyond the initial 24 hours of any one outage shall be assessed at the standards for the proportional hourly rate up to 12 hours, however between 12 and 24 hours the credit shall be assessed at the prorrated daily rate.

1.15.6 EXCEPTIONS TO CUMULATING OF DOWNTIME

Cumulating of circuit downtime shall include all unscheduled downtime deemed to be the responsibility of the Contractor, with the following exceptions:

a. When the failure to perform arises out of causes beyond the control and without the fault or negligence of the Contractor or Sub-contractor as defined in clause 52.212-4, Contract Terms and Conditions-Commercial Items.

b. Malfunction of equipment, frequency fading and interference, errors of commission and/or omission by the Contractor or Sub-contractor, and commercial power surges or failures are normal hazards of the industry and therefore do not qualify as causes beyond the control of the Contractor or Sub-contractor. The Contractor shall be charged with credits for all reported outages determined “no trouble found” or “came clear while testing” but which exceed 45 minutes.

The Contracting Officer shall make final determination as to whether downtime is the responsibility of the Contractor. If requested by the Contracting Officer, the Contractor shall provide documentation to support claims of excusable downtime. For downtime determined to be the Contractor’s responsibility, the Contracting Officer may elect to assess a credit for each instance of non-performance.

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1.15.7 PAYMENT REDUCTION FOR DOWNTIME CREDITS

When Circuit Downtime credit(s) is owed to the Government, the total number of creditable hours shall be accumulated for the month and will be deducted from the payment due the Contractor in the month they accrued.

TECHNICAL SUPPORT

1.16.1 SUPPORT DURING INITIAL INSTALLATION

The Contractor shall provide a central Information Technology (IT) point of contact (POC) in order to promptly coordinate technical issues during the initial installation process.

1.16.2 SERVICE COORDINATION

The Contractor shall coordinate the service and shall be responsible for the technical sufficiency of the circuit, including services necessary to establish, operate, and restore the circuit. Except for modems and terminal equipment furnished by the Government, the Contractor shall provide all equipment, materials, and supplies required to provide the service which includes the switching equipment.

1.16.3 UNINTERRUPTED END-TO-END SERVICE

The Contractor shall provide sufficient technical support to ensure uninterrupted end-to-end service between such terminal points as are covered in this contract. The Contractor shall provide, properly adjust, and maintain the circuit for continuous Government use. The Contractor shall ensure that the circuit complies with service changes, additions, or deletions as required under this contract.

POST-AWARD STEPS

Immediately upon receipt of notice of award, the Contractor shall take all necessary steps to prepare for performance of the services required hereunder. The Contractor shall be required to start permits, drawing and planning activities on the date stated in the corresponding Task Order and/or Notice to Proceed.

1.17.1 ISSUANCE OF INSTALLATION TASK ORDER

Installation activities shall be ordered on a Task Order Form OF347 (see Attachment 2), issued and signed by the Contracting Officer at the rates stated in section 1.7.3, Demark Installation.

1.17.2 PRE-INSTALLATION NOTICE TO PROCEED

After issuance of the corresponding Task Order, the Contracting Officer will issue a Pre- Installation Notice to Proceed stating the starting date of pre-installation activities.

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1.17.3 INSTALLATION NOTICE TO PROCEED

After approval and acceptance of all installation layouts, drawings and any other documents, and confirmation that the Contractor has been granted with all necessary permits, the Contracting Officer will issue a Notice to Proceed stating the starting date of installation activities. This date will be no earlier than 10 days after Notice to Proceed date, unless otherwise agreed by the Contractor and the U.S. Government.

1.17.4 DELIVERY OF INSTALLATION

The required connections shall be fully installed and delivered to the Destination Point within eight (8) months from the date of issuance of the Pre-Installation Notice to proceed.

1.17.5 INSPECTION AND ACCEPTANCE

Unless specified in the Contract, the Government shall require a period not to exceed 24 hours in order to perform testing to determine acceptance of the required circuit required herein. The U.S.

destination point or the U.S. foreign post shall conduct the testing.

1.17.6 DEDICATED INTERNET SERVICES (DIN) NOTICE TO PROCEED

Upon successful installation and acceptance by the Government of the required circuit described herein, the Government will issue a DIN Notice to Proceed stating the date to start providing services. This DIN Notice to Proceed shall be accompanied by the corresponding Task Orders (see 1.18.7, Issuance of Service Task Orders) clearly stating the number and type of services to be activated.

The Contractor shall provide contractual services for a twelve (12) month period, commencing on the date specified in the DIN notice to proceed and the corresponding Task Order.

1.17.6.1 Services Added After Initial Notice to Proceed

The USG is allowed to request new additional services at any time during the period of performance of this contract without service disruption or degradation to the rest of the active circuits. These services shall be activated within 30 days of receipt of the corresponding Task Order.

1.17.6.2 Services Cancelled After Initial Performance Date

The USG is allowed to cancel any services at any time during the period of performance of this contract without service disruption or degradation to the rest of the active circuits.

1.17.7 BACK-UP CIRCUIT

All circuits shall have a back-up circuit as described under 1.10.2, Fiber Switching Equipment and 1.10.3, Wireless and Over the Air Connection. The COR will determine whether single or double channels will be activated at the same time. This activation will also be described and stated under the corresponding Task Order.

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1.17.8 ISSUANCE OF SERVICE TASK ORDERS

All DIN services under this contract shall be ordered on a Task Order Form OF 347 (see Attachment 2), issued and signed by the Contracting Officer, as the need arises. This includes any modifications to task orders if necessary. Each task order will clearly state the number, type, speed and location of circuits to be installed.

The COR or designated GTM shall be responsible of issuing task orders on behalf of the C.O.

Task Orders under this contract shall contain the following information:

a. Name of contractor

b. Contract number

c. Date of order

d. Date of installation (if applicable)

e. Period of Performance

f. CLIN number being ordered and Unit price

g. Total price

ACCOUNT CREATION AND CANCELLATION

The Contractor shall be able to create individual accounts and generate separate invoices for each circuit. Similarly, any new circuit activation or service cancellation must be possible at any time without service disruption or degradation to the rest of the active circuits.

1.18.1 CUTOFF DATE

Monthly cutoff date of all accounts shall be based on the initial date of services under this contract. Therefore, any additional accounts and circuits starting services after the initial date, and throughout the contract period of performance, shall have the same cutoff date as previously installed circuits, regardless its activation date.

will not be awarded the backup circuit.

MANAGEMENT

1.19.1 KEY ACCOUNT MANAGER

The Contractor shall designate a Key Account Manager who shall be the Contractor’s point of contact and delegated authority to activate services. The incumbent shall be responsible for managing the services that are requested and ensure billing is accurate. If the Account Manager is absent, the Contractor shall designate a substitute Account Manager and notify the COR immediately.

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The Contractor’s Key Account Manager designated under this Contract is:

Key Account Manager:

Telephone Number(s):

E-mail:

1.19.2 CONTRACTOR’S PROJECT MANAGER

The Contractor shall designate a Project Manager who shall be the Contractor’s point of contact and delegated authority to lead the project. The incumbent shall be responsible for managing the Contractor’s workforce under this contract and shall be the Contractor's liaison with the U.S.

Embassy. The incumbent shall be always available during the performance period of these services to receive and implement orders or special instructions from the Contracting Officer or Contracting Officer's Representative and ensure a smooth and effective operation. If the Project Manager is absent, the Contractor shall designate a substitute Project Manager and notify the COR immediately.

The Project Manager shall have sufficient English language skills to be able to communicate with members of the U.S. Government.

The Contractor’s Project Manager designated under this Contract is:

Project Manager:

Telephone Number(s):

E-mail:

1.19.2.1 Replacement of the Project Manager after First 90 Days

After the first 90 days, the Contractor may replace the Project Manager if the Contractor determines the change to be necessary. However, prior to making any replacement the contractor shall provide a resume that adequately demonstrates the proposed replacement possesses qualifications comparable to the Project Manager being replaced.

1.19.2.2 COR Approval of Project Manager Replacement

Whenever a Project Manager replacement is requested, the Contractor shall sign the resume of the proposed replacement certifying that the resume is accurate and complete and that the proposed replacement possesses the required qualifications. The COR will notify the Contractor in writing within five (5) calendar days after receipt of the resume whether the proposed replacement is acceptable. If needed, the COR may request additional information if a determination of acceptability cannot be made based on the resume alone. If the COR determines that a proposed replacement is not acceptable, the COR will provide the contractor with the reason that led to this determination. The Contractor will then be required to propose another replacement to the COR for consideration.

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AUTHORIZATION AND APPROVAL

1.20.1 OFFICER AUTHORIZED TO SIGN AND APPROVE

Only any warranted Contracting Officer assigned to the General Services Office at the U.S.

Embassy in Mexico is authorized to sign and approve task orders as well as to provide Notice to Proceed.

All authority to change or modify the basic IDIQ contract, including the exercising of any options, remains with the Contracting Officer assigned to the General Services Office at the U.S.

Embassy Mexico City.

1.20.2 AUTHORIZATION TO GIVE INSTRUCTIONS AND DIRECTIONS

No person or agency other than the Contracting Officer (CO) is authorized to give instruction, orders or directions on behalf of the Government to the Contractor or his employees, unless such person or agency is authorized in writing by the CO to so act. The authority of such person or agency is strictly limited to the written authorization provided by the CO. The duty is upon the Contractor to determine the authority of such person or agency. Any questions regarding the authority of such person or agency should be directed to the CO in writing.

1.20.3 DELEGATION OF AUTHORITY

The CO may designate and authorize a representative(s) to act on his/her behalf under this contract. Such representative(s) as may be appointed shall be designated by a letter from the CO and a copy of the letter shall be given to the Contractor. The COR shall represent the CO as specified in his/her delegation of authority letter. The COR shall not be authorized to issue change orders or adjustments. Changes in the Scope of Work/Specifications or any increase or decrease in the work called for by this contract shall be made by the CO by an executed modification to this contract.

1.20.4 CONTRACTING OFFICER REPRESENTATIVE (COR)

1.20.4.1 652.242-70 Contracting Officer's…