rfp-493-26.pdf

NEW HAMPSHIRE DEPARTMENT OF ADMINISTRATIVE SERVICES

DIVISION OF PROCUREMENT AND SUPPORT SERVICES

REQUEST FOR PROPASAL FOR

PROFESSIONAL DEVELOPMENT TRAINING SERVICES

493-26

DUE DATE 6/10/2026 11:00 AM (EASTERN TIME)

Table of Contents

SECTION I - OVERVIEW AND SCHEDULE OF EVENTS

1. Purpose:

2. Schedule of Events:

SECTION II - SCOPE OF WORK

3. Training and Professional Development Classes:

4. Professional Development Programs:

5. Quality Assurance:

6. Organizational Development Professional Services:

SECTION III - PROPOSAL SUBMISSION, DEADLINE, AND INSTRUCTIONS

7. Proposal Submission:

8. Vendor Inquiries:

9. Addenda:

10. Restriction of Contact with State Employees:

11. Validity of Proposal:

SECTION IV - PROPOSAL CONTENT AND REQUIREMENTS

12. Proposal Organization:

13. Cover Page

14. Transmittal Letter:

15. Table of Contents:

16. Executive Summary:

17. Bidder Qualifications and Experience:

18. Vendor Staff Qualifications:

19. References

20. Price Proposal:

21. Supplemental Information (Attachments):

SECTION V - EVALUATION OF PROPOSALS

22. Criteria for Evaluation and Scoring:

23. Interviews and Product Demonstrations:

24. Accepting and Evaluating Proposals:

25. Awards

SECTION VI - SECTION VI TERMS AND CONDITIONS RELATED TO THE RFP PROCESS

26. RFP Addendum:

27. Non-Collusion:

28. Property of the State:

29. Confidentiality of a Proposal:

30. Public Disclosure:

31. Electronic Posting of Resulting Contract:

32. Non-Commitment:

33. Proposal Preparation Cost:

34. Ethical Requirements:

35. Debarment:

SECTION VII - SECTION VII CONTRACT TERMS AND AWARD

36. Non-Exclusive Contract:

37. Award:

38. Standard Contract Terms:

39. Contract Term:

40. Subcontractors:

41. Vendor Certifications:

42. Terms of Payment:

43. INVOICING:

44. ELIGIBLE PARTICIPANTS:

45. Notification and Award of Contract:

46. Bid Opening

SECTION VIII - OFFER

55. VENDOR’S BALANCE OF PRODUCT LINE ITEMS:

56. BIDDER CONTACT INFORMATION:

APPENDIX A - SAMPLE P-37 CONTRACT FORM

APPENDIX B: State of New Hampshire Transmittal Letter

SECTION I - OVERVIEW AND SCHEDULE OF EVENTS

1. PURPOSE:

1.1. The purpose of this RFP invitation is to establish multiple contracts with multiple suppliers to provide a wide variety of training and professional development instructions, course development and organizations development support for the State of New Hampshire as indicated in the SCOPE OF SERVICES and OFFER SECTIONS, and in accordance with requirements of this RFP invitation.

1.2. The NH Bureau of Education and Training within the Department of Administrative Services’ (DAS), Division of Personnel, provides training programs, organizational development support, and training development services for public sector entities throughout the State of New Hampshire, including State Agencies, municipalities, and non-profit organizations.

2. SCHEDULE OF EVENTS:

2.1. The table below provides the anticipated schedule of events for this RFP through contract finalization and approval. The State reserves the right to amend this schedule at its sole discretion and at any time through a published Addendum.

EVENT DATE & TIME (EST)

RFP Released to Vendors / Inquiry Period Begins May 8, 2026 Vendor Inquiry Period Ends (Final Inquiries due) May 22, 2026 State Response to Vendor Inquiries May 29, 2026 Final Date and Time for Proposal Submission June 10, 2026, by 11:00 AM Estimated Date of Invitations for Vendor Interviews and Presentations June 19, 2026 Estimated Date of Vendor Interviews and Presentations (this will be held as online event) June 22 – July 2, 2026

Estimated Date of Vendor Selection July 7, 2026 @ 11:00 AM

Anticipated Effective Contract Start Date September 16, 2026

SECTION II - SCOPE OF WORK

3. TRAINING AND PROFESSIONAL DEVELOPMENT CLASSES:

3.1. The State of New Hampshire is seeking multiple vendors to provide a wide variety of training and professional development classes. Vendors shall indicate which classes they are proposing to offer by providing pricing information on ATTACHMENT 1: TRAINING CLASSES - RFP 493-26 OFFER SHEET.

3.2. Pricing per class shall be fixed price and include all development/preparation time and instruction time, including live instruction as well as instructor time required to review and respond to questions and submissions from students (for example, for on-line courses running over several days).

3.3. Vendors must also provide certain information on Attachment 1 on each class for which they are offering a bid including:

3.3.1. Proposed format, including number of days and/or hours of direct instruction, hours of self-directed work, and timing of class or program of study.

3.3.2. Instructor or instructors who would teach each class or program of study.

3.4. Vendors may propose additional classes for consideration by the State by including a class title(s), instructor, format, maximum number of students, and pricing on an additional line(s) at the bottom of the Attachment 1 spreadsheet.

4. PROFESSIONAL DEVELOPMENT PROGRAMS:

4.1. The State of New Hampshire is seeking multiple vendors to provide several professional development programs, each comprised of a series of classes and assignments to develop expertise in the subject matter.

Vendors shall indicate which programs they are proposing to offer by providing pricing information on

ATTACHMENT 2: PROFESSIONAL DEVELOPMENT PROGRAMS - RFP 493-26 OFFER SHEET

4.2. Pricing per program shall be fixed price and include all development/preparation time and instruction time, including live instruction as well as instructor time required to review and respond to questions and submissions from students (for example, for on-line courses running over several days).

4.3. Vendors shall provide a complete program of study for each program proposed and include certain information on Attachment 2 on each program for which they are offering a bid including:

4.3.1. Proposed format, including number of days and/or hours of direct instruction, hours of self-directed work, and timing of class or program of study.

4.3.2. Instructor or instructors who would teach each class or program of study.

4.4. Specified Elements for Training Programs Desired by the State

4.4.1. Project Management Training Program: Program should include project management fundamentals

4.4.1.1. Project cost management

4.4.1.2. Lean principles in project management.

4.4.1.3. This program should include introduction to project management

4.4.1.4. Classes focused on specific disciplines and techniques:

4.4.1.5. Agile project management for IT projects

4.4.1.6. Project Management for Software Implementation

4.4.2. Government Accounting Program, Program shall include the following topics:

4.4.2.1. Purchasing basics

4.4.2.2. Receivables

4.4.2.3. Payables

4.4.2.4. Accounting Principals

4.4.2.5. Grant administration

4.4.2.6. Budget development,

4.4.2.7. Excel for financial records

4.4.2.8. Internal controls and risk management

4.4.2.9. Communication.

4.4.2.10. Vendors shall propose a complete program of study.

4.4.3. Lean Training Program:

4.4.3.1. A comprehensive series on Lean process improvement techniques and Lean Management

Systems. Lean is an organizational management approach comprised of principles, tools, and techniques focused on customer value, removing waste, increasing efficiency, and elevating quality.

4.4.3.2. Elements to include in Lean Training Program:

4.4.3.2.1. Lean Management System for Leaders: A one (1) hour workshop introducing and preparing directors and senior administrators for their role in Lean initiatives and Lean management, how Lean practices can strengthen their organization, and identification of roles and responsibilities within projects and culture.

4.4.3.2.2. Lean Yellow Belt: A hands-on introduction to the philosophy and methodology of process improvement. During the 3-day class, participants apply Kaizen process mapping techniques to an actual work process and construct an implementation plan to enact the improvements. Foundational methods are introduced and practiced.

4.4.3.2.3. Lean Green Belt: Facilitator Skills, Change Management, and a required practicum make up the components of the training. Participants prepare to become Lean practitioners and learn how to guide a group through a Kaizen event, select and work with a mentor, deploy skills.

5. QUALITY ASSURANCE:

5.1. Any vendor selected to provide a training or training program through the State of NH BET shall work with the

State to finalize the course content, length, format, and method of student evaluation.

5.1.1. Prior to any course or program being held, selected vendors shall provide the following to the state:

5.1.1.1. A detailed syllabus.

5.1.1.2. All materials to be used during the class, such as readings, websites, or presentation slides

5.1.1.3. Assignments to be completed by students.

5.1.2. All materials must be approved by the State prior to the presentation of any training course.

5.2. The State shall have the option for a BET employee to attend each course or program to observe and review the quality of the instruction.

5.3. Class Evaluation Forms: The contracting Vendor shall distribute information for students to complete an online evaluation form to all participants in all classes.

6. ORGANIZATIONAL DEVELOPMENT PROFESSIONAL SERVICES:

6.1. The State of New Hampshire is seeking one or more vendors to provide a variety of organizational development professional services to augment existing state staff resources as necessary. Vendors shall indicate which services they are proposing to offer by providing per hour pricing information on ATTACHMENT 3:

PROFESSIONAL SERVICES - RFP 493-26 OFFER SHEET

6.2. Individual work assignment bid requests will be issued to all qualified vendors under contract for such services specifying the specifics of each assignment. Interested vendors shall provide a proposed number of hours and total cost to complete the work assignment at their contracted rate per hour. A final work assignment will be prepared with the selected vendor outlining the exact tasks to be performed, the timeline, deliverables, and the agreed to number of hours and total cost to complete the work.

6.3. Specific Topics for Professional Services:

6.3.1. Instructional Design Support: Upon request of the State and under the direction of BET staff, the Vendor would develop new online or in-person training to be offered by the State, by an eligible entity or by an approved vendor. Vendor shall employ ADDIE techniques in approaching course development and working with subject matter experts. All course materials prepared under contract with the State shall be the property of the State.

6.3.2. E-Learning Course Development: Upon request of the State and under the direction of BET staff, the Vendor would build a new online training program to be offered by the State, by an eligible entity or by an approved vendor. Vendor would utilize Articulate 360 and/or work within the State’s Moodle

LMS.

6.3.3. Leadership Coaching Services: Upon request of the State and under the direction of BET staff, the Vendor would provide coaching to one or more public leaders to help them improve their leadership skills and/or develop a plan to implement a strategic plan or change.

6.3.4. Strategic Planning Facilitation and/or Coaching: Upon request of the State, the Vendor would provide facilitation and/or coaching services to guide an entity or group through a strategic planning process.

6.3.5. General Meeting Facilitation: Upon request of the State, the Vendor would provide staff skilled in meeting facilitation, such as facilitation of public meetings, focus groups, community input gathering, and informational sessions.

6.3.6. Metrics Consulting: Upon request of the State, the Vendor would provide professional services to help a program, department or agency define a set of metrics for measuring, monitoring, and improving operations.

6.3.7. Team Building/Group Dynamics/Other Organizational Development Work: Upon request of the State, the Vendor would provide staff skilled in improving group dynamics, group communications, group culture, team building or other organizational development topics.

6.3.8. Project Management Coaching and Support: Upon request of the State, the Vendor would provide direct assistance to a client in developing or implementing a project plan or project component or provide coaching to an existing project manager to further develop and hone their skills.

6.3.9. Lean Project Consulting Support: Upon request of the State, support definition and conduct Lean/Kaizen events, provide project coordination, advise on tools and approaches to apply, coach Lean facilitators, and/or work with a client to set up a Lean Management System.

SECTION III - PROPOSAL SUBMISSION, DEADLINE, AND INSTRUCTIONS

7. PROPOSAL SUBMISSION:

7.1. CHAPTER ADM 600 PROCUREMENT AND PROPERTY RULES APPLY TO AND ARE MADE A PART

HEREOF.

7.2. Proposals submitted in response to this RFP must be received by the Bureau of Purchase and Property no later than the time and date specified in the Timeline section, herein. Proposals may be submitted by email to NH.Purchasing@DAS.NH.Gov, U.S. mail, or other delivery service.

7.3. If emailing submission, include one complete proposal with pricing as a separate document.

7.4. If hard copy submission, include one complete proposal with pricing and five (5) copies.

7.5. Hard copy proposals must be addressed to:

RFP# 493-26, Carrie Martin, Purchasing Agent NH Bureau of Purchase & Property 25 Capitol Street Concord NH 03301

7.6. Email responses must be labeled with the following information:

State of New Hampshire RFP# 493-26 Due Date: June 10, 2026, 11:00 pm (EST) Training and Professional Development Services

7.7. Late submissions will not be accepted and will be returned to the bidders unopened. Delivery of the Proposals shall be at the bidder’s expense. The time of receipt shall be considered when a Proposal has been officially documented by the Bureau of Purchase and Property, in accordance with its established policies, as having been received at the location designated above. The State accepts no responsibility for mislabeled mail or mail that is not delivered or is undeliverable for any reason. Any damage that may occur due to shipping shall be the Bidder’s responsibility.

8. VENDOR INQUIRIES:

8.1. All inquiries concerning this RFP, including but not limited to, requests for clarifications, questions, and any changes to the RFP, shall be submitted via email to Carrie Martin at Carrie.L.Martin@DAS.NH.Gov.

8.2. Inquiries must be received no later than the conclusion of the Bidder Inquiry Period (see Schedule of Events).

Inquiries received later than the conclusion of the Bidder Inquiry Period shall not be considered properly submitted and may not be considered.

9. ADDENDA:

9.1. In the event it becomes necessary to add to or revise any part of this RFP prior to the scheduled submittal date, the Bureau of Purchase and Property will post on our web site any Addenda at https://apps.das.nh.gov/bidscontracts/bids.aspx.

9.2. Before your submission and periodically prior to the RFP closing, vendors are required to check the site for any addenda or other materials that may have been issued affecting the RFP.

10. RESTRICTION OF CONTACT WITH STATE EMPLOYEES:

10.1. From the date of release of this RFP until an award is made and announced regarding the selection of a Vendor, all communication with personnel employed by or under contract with the State regarding this RFP is prohibited unless first approved by the RFP points of contact listed herein. State employees have been directed not to hold conferences and/or discussions concerning this RFP with any potential Contractor during the selection process, unless otherwise authorized by the RFP Point of Contact.

10.2. Vendors may be disqualified for violating this restriction on communications.

11. VALIDITY OF PROPOSAL:

11.1. Proposals must be valid for one hundred and eighty (180) days following the deadline for submission of Proposals in Schedule of Events, or until the Effective Date of any resulting Contract, whichever is later.

mailto:NH.Purchasing@DAS.NH.Gov https://apps.das.nh.gov/bidscontracts/bids.aspx

SECTION IV - PROPOSAL CONTENT AND REQUIREMENTS

12. PROPOSAL ORGANIZATION:

12.1. Proposals should adhere to the following outline and noted page limitations:

12.1.1. Cover Page

12.1.2. Transmittal Letter

12.1.3. Table of Contents

12.1.4. Executive Summary (2 pages)

12.1.5. Bidder Qualifications and Experience (3 pages)

12.1.6. Vendor Staff Qualifications and Experience (3 pages)

12.1.7. References (3 pages)

12.1.8. Offerings and Price Proposal (Offer Sheets)

12.1.9. Supplemental Information /Attachments

12.1.9.1. Staff Resumes

12.1.9.2. Course Information and Professional Development Support (2 pages per course, program, or professional support example)

12.1.9.3. Glossary of Terms and Abbreviations

12.1.9.4. Other Materials (optional)

13. COVER PAGE

13.1. The first page of the Vendor’s Proposal must include the following text:

STATE OF NEW HAMPSHIRE

Department of Administration Division of Procurement and Support Services Bureau of Purchase and Property RESPONSE TO RFP: 493-26 Training and Professional Development Services

13.2. The cover page should also include the Vendor’s name, contact person, contact telephone number, address, city, state, zip code, fax number, and email address.

14. TRANSMITTAL LETTER:

14.1. The Vendor must submit a signed Transmittal Letter with their response using “Appendix B: Transmittal

Letter” template.

14.2. Any electronic alteration to the content of this Transmittal Letter template is prohibited. Any such changes shall result in a Proposal disqualification.

15. TABLE OF CONTENTS:

15.1. The Vendor must provide a table of contents with corresponding page numbers relating to its Proposal.

16. EXECUTIVE SUMMARY:

16.1 The executive summary will provide an overview of the Vendor’s proposed services highlighting those factors that they believe distinguish their Proposal.

16.2 The executive summary must include an overview of the bidder’s company, identify their qualifications to meet the requirements defined in the RFP, and reveal a clear understanding of the RFP requirements.

17. BIDDER QUALIFICATIONS AND EXPERIENCE:

17.1. Provide full details regarding the following items in support of the bidder’s experience and ability to provide services. Include:

17.1.1. Full legal company name

17.1.2. Year business started

17.1.3. If applicable, information on any parent/subsidiary relationships with any other company or companies

17.1.4. State of incorporation

17.1.5. Location of headquarters

17.1.6. Current number of people employed

17.1.7. Details of any litigation your company may be a party to in which an adverse decision might result in a material change in the company’s financial position or future viability

17.1.8. Presence in the State of New Hampshire

17.1.9. Identification of services to be provided via the bidder and those being resold or provided by subcontractors

17.1.10. Sub-contractor information

17.1.10.1. Subcontractor name, address, and contact person, including email and phone number

17.1.10.2. At least one reference for each subcontractor, including contact person, email and phone number

17.2. Experience in Providing Similar Service

17.2.1. Describe the length and scope of your organization’s prior experience in providing similar training and professional development services, with particular emphasis on serving public sector employees and organizations.

17.2.2. Provide information on your experience teaching and/or facilitating using an online and/or in-person format and in developing online and/or in-person training programs, as applicable. If you have developed online curriculum, please discuss the specific software tools and learning management system used for that work.

18. VENDOR STAFF QUALIFICATIONS:

18.1. Provide summary information on each Vendor’s staff that will be involved in this project, including length and scope of prior relevant experience.

18.2. Highlight experience teaching and/or facilitating using an online and/or in-person format and in developing online and/or in-person training programs, as applicable.

18.3. Provide a resume for each proposed staff as attachment to your proposal.

19. REFERENCES

19.1. Provide three (3) references for whom the Bidder has provided similar services.

19.2. Reference information shall include the following:

19.2.1. Client name, address, city, state, zip code

19.2.2. Summary of services provided

19.2.3. Contact at client and role

19.2.4. Contact telephone number

19.2.5. Contact email address

20. PRICE PROPOSAL:

20.1. Vendor’s Price Proposal must be provided on the Excel worksheets entitled “OFFER SHEETS” as

Attachments 1-3.

20.2. The Vendor shall assume all reasonable travel and related expenses. All pricing shall be “fully loaded,” including, but not limited to, meals, hotel/housing, airfare, car rentals, car mileage, and out-of-pocket expenses.

21. SUPPLEMENTAL INFORMATION (ATTACHMENTS):

21.1. Provide a resume for each instructor/staff proposed to provide services under the contract.

21.2. Course Information and Professional Development Support Examples

21.2.1. Provide the following items for each course or program your organization is proposing to offer:

21.2.1.1. Course summary

21.2.1.2. Course syllabus

21.2.1.3. List of associated training materials used or provided to students

21.2.2. If applicable, provide examples of organizational development and/or course development work performed including:

21.2.2.1. Purpose and Outcome

21.2.2.2. Timeframe

21.2.2.3. Client

21.2.2.4. Student/client responses and evaluation

21.3. Provide a glossary of all terms, acronyms, and abbreviations used in the Vendor’s Proposal.

21.4. Bidder may furnish such supplemental information as the bidder believes will be valuable to the selection committee in evaluating its qualifications, the qualifications of its personnel, and the merits of its proposal.

SECTION V - EVALUATION OF PROPOSALS

22. CRITERIA FOR EVALUATION AND SCORING:

22.1. Each Proposal will be evaluated and considered regarding the following criteria:

22.1.1. The Evaluation Committee will use a scoring scale of 100 points, a maximum of 40 points awarded based on the Price Proposal, a maximum of 20 points awarded for the Bidder Qualifications, a maximum of 15 points awarded for Experience in Providing Similar Services, and a maximum of 25 points award for the Training or Facilitation Presentation. The maximum points that will be awarded are shown in the table below.

TECHNICAL PROPOSAL EVALUATION

with the following potential maximum scores for each Technical Proposal category

Bidder Qualifications 20 Bidder Company and Staff Qualifications

Reference Responses Experience in Providing Similar Service

15 Summary descriptions, syllabi, and materials for classes Example professional development service projects Training or Facilitation Presentation

25 Verbal Communication/Audience Engagement Organization of Training/Facilitation Exercise

PRICE PROPOSAL with the following potential maximum score: 40

TOTAL POTENTIAL TECHNICAL AND PRICE POINTS 100

22.1.2. The evaluation team will select a Bidder based upon the criteria and standards contained in this RFP and from applying the weighting in this section. Technical scoring will be based off consensus scoring.

22.1.3. Price proposal scoring will be based on comparative evaluation where the lowest cost proposal per student per class or program or per hour for professional development services over the full five (5) years of the potential contract from the “OFFER” section of this RFP will receive the maximum available points, and other price proposals for like items will be scored as a ratio to the lowest price.

Where more than one class, program of study, or professional development service is proposed, an average cost score will be calculated for the Bidder as a whole. The price proposal with the highest average cost score will then receive the full 40 points allocated for the price proposal score. Price proposal scores will be calculated using the following equation (scores will be rounded to the nearest whole number):

Lowest cost per student for Class 1 / bidder cost per student for Class 1 X 100 = Cost Score for Class 1

Example: Bidder A Cost per student for Class 1 is $2,500 while Bidder B Cost per student is $2,750 Bidder A Cost Score for Class 1 = $2,500 / $2,500 X 100 = 100 Class 1 Cost Score Bidder B Cost Score for Class 1 = $2,500 / $2,750 X 100 = 91 Class 1 Cost Score

Bidder A Cost per student for Class 2 is $28,000 while Bidder B Cost per student is $2,600 Bidder A Cost Score for Class 2 = $2,600/ $2,800 X 100 = 93 Class 2 Cost Score Bidder B Cost Score for Class 2 = $2,600/ $2,600X 100 = 100 Class 2 Cost Score Bidder A Price Proposal Score = Average Cost Score for All Classes Proposed/100 * 40 Max Points[100 + 93]/2 = 96.5 then 96.5/100 *40 = 38.6 = 39 Bidder B Price Proposal Score = [91 + 100]/2 = 95.5 then 95.5/100 * 40 = 38.2 = 38

22.1.4. No Best and Final Offers: The State of New Hampshire will not seek a best and final offer (BAFO) from any Vendor in this procurement process. All Vendors are expected to provide their best value pricing with the submission of their proposal.

23. INTERVIEWS AND PRODUCT DEMONSTRATIONS:

23.1. Vendors may be invited to interview and/or demonstrate their product at the State’s discretion. Selection of

Vendors to participate in an interview/demonstration will be made based on scoring on other sections of the evaluation; Vendor’s with lower scores may not be invited to interview/demonstrate.

23.2. Vendors are prohibited from altering the basic substance of their Proposals during the oral interviews and product demonstrations. The State may ask the Vendor to provide written clarifications of elements in their Technical Proposal regardless of whether it intends to conduct interviews.

23.3. Information gained from interviews and product demonstrations will be used to refine technical scores assigned from the initial review of the Proposal. All costs incurred from interviews and presentations shall be borne by the Vendor.

24. ACCEPTING AND EVALUATING PROPOSALS:

24.1. The State reserves the right to:

24.1.1. Make independent investigations in evaluating Proposals

24.1.2. Request additional information to clarify elements of a Proposal

24.1.3. Waive minor or immaterial deviations from the RFP requirements, if determined to be in the best interest of the State

24.1.4. Omit any planned evaluation step if, in the State’s view, the step is not needed

24.1.5. At its sole discretion, reject any and all Proposals at any time

24.1.6. Open contract discussions with the second highest scoring Vendor and so on, if the State is unable to reach an agreement on Contract terms with the higher scoring Vendor(s).

25. AWARDS

25.1. Awards shall be made to the responsible Bidder(s) meeting the criteria established in this RFP and providing the highest Evaluation Process score for the proposed class(es) and/or services. It is the intent of the State to award multiple contracts to ensure coverage for the full range of classes and professional development services to be provided by NH BET. Awards may be made in whole or in part from Bidder’s offerings. The State reserves the right to reject any or all proposals or any part thereof. If an award is made, it shall be in the form of a State of New Hampshire Contract.

25.2. If the State determines to make an award, the State will issue an “intent to negotiate” notice to a Bidder based on these evaluations. Should the State be unable to reach agreement with the selected Bidder during Contract discussions, the State may then undertake Contract discussions with the second highest scoring Bidder and so on, or the State may reject all proposals, cancel this RFP, or solicit new Proposals under a new acquisition process.

SECTION VI - TERMS AND CONDITIONS RELATED TO THE RFP PROCESS

26. RFP ADDENDUM:

26.1. The State reserves the right to amend this RFP at its discretion, prior to the Proposal submission deadline. In the event of an addendum to this RFP, the State, at its sole discretion, may extend the Proposal submission deadline, as it deems appropriate.

27. NON-COLLUSION:

27.1. The Bidder’s signature on a Proposal submitted in response to this RFP guarantees that the prices, terms and conditions, and Work quoted have been established without collusion with other Contractors and without effort to preclude the State from obtaining the best possible competitive Proposal.

28. PROPERTY OF THE STATE:

28.1. All material received in response to this RFP shall become the property of the State and will not be returned to the Bidder. Upon Contract award, the State reserves the right to use any information presented in any Proposal.

29. CONFIDENTIALITY OF A PROPOSAL:

29.1. Unless necessary for the approval of a contract, the substance of a proposal must remain confidential until the Effective Date of any Contract resulting from this RFP. A Bidder’s disclosure or distribution of Proposals other than to the Bureau of Purchase and Property will be grounds for disqualification.

30. PUBLIC DISCLOSURE:

30.1. Generally, the full contents of any proposal (including all materials submitted in connection with it, such as attachments, exhibits, addenda, and vendor presentations) become public information upon completion of final contract or purchase order negotiations with the selected vendor. Certain information concerning proposals, including but not limited to scoring, is generally available to the public even before this time, in accordance with the provisions of NH RSA 21-G:37.

30.2. Confidential, commercial or financial information may be exempt from public disclosure under RSA 91-A:5, IV. Any and all information contained in or connected to a bid or proposal that a Bidder considers confidential shall be clearly designated in the following manner:

30.3. If the Bidder considers any portion of a submission confidential, they shall provide a separate copy of the full and complete document, fully redacting those portions by blacking them out and shall note on the applicable page or pages of the document that the redacted portion or portions are stamped or otherwise marked with the notation “confidential.” Use of any other term or method, such as stating that a document or portion thereof is “proprietary”, “not for public use”, or “for client’s use only”, is not acceptable. In addition to providing an additional fully redacted copy of the bid submission to the person listed as the point of contact on Page one (1) of this document, the identified information considered to be confidential must be accompanied by a separate letter stating the rationale for each item designated as confidential. In other words, the letter must specifically state why and under what legal authority each redaction has been made. Submissions which do not conform to these instructions by failing to include a redacted copy (if required), by failing to include a letter specifying the rationale for each redaction, by failing to designate redactions in the manner required by these instructions, or by including redactions which are contrary to these instructions or operative law may be rejected by the State as not conforming to the requirements of the bid or proposal. Marking or designating an entire proposal, attachment or section as confidential shall neither be accepted nor honored by the State. Marking an entire bid, proposal, attachment or full sections thereof confidential without taking into consideration the public’s right to know shall neither be accepted nor honored by the State.

30.4. Notwithstanding any provision of this request for submission to the contrary, proposed pricing shall be subject to public disclosure REGARDLESS of whether or not marked as confidential.

30.5. If a request is made to the State by any person or entity to view or receive copies of any portion of a proposal, the State will assess what information it believes is subject to release; notify the Bidder that the request has been made; indicate what, if any, portions of the proposal or related material shall be released; and notify the Bidder of the date it plans to release the materials. To halt the release of information by the State, a Bidder must initiate and provide to the State, prior to the date specified in the notice, a court action in the Superior Court of the State of New Hampshire, at its sole expense, seeking to enjoin the release of the requested information.

30.6. By submitting a proposal, Bidders acknowledge and agree that:

30.6.1. The State may disclose any and all portions of the proposal or related materials which are not marked as confidential and/or which have not been specifically explained in the letter to the person identified as the point of contact for this RFP;

30.6.2. The State is not obligated to comply with a Bidder’s designations regarding confidentiality and must conduct an independent analysis to assess the confidentiality of the information submitted in your proposal; and

30.6.3. The State may, unless otherwise prohibited by court order, release the information on the date specified in the notice described above without any liability to a Bidder.

31. ELECTRONIC POSTING OF RESULTING CONTRACT:

31.1. RSA 91-A obligates disclosure of contracts resulting from responses to RFPs. As such, the Secretary of State provides to the public any document submitted to G&C for approval, and posts those documents, including the contract, on its website. Further, RSA 9-F:1 requires that contracts stemming from RFPs be posted online. By submitting a proposal, Vendors acknowledge and agree that, in accordance with the above-mentioned statutes and policies (and regardless of whether any specific request is made to view any document relating to this RFP), any contract resulting from this RFP that is submitted to G&C for approval will be made accessible to the public online via the State’s website.

32. NON-COMMITMENT:

32.1. Notwithstanding any other provision of this RFP, this RFP does not commit the State to award a Contract. The

State reserves the right, at its sole discretion, to reject any and all Proposals, or any portions thereof, at any time; to cancel this RFP; and to solicit new Proposals under a new acquisition process.

33. PROPOSAL PREPARATION COST:

33.1. By submitting a Proposal, a Vendor agrees that in no event shall the State be either responsible for or held liable for any costs incurred by a Vendor in the preparation of or in connection with the Proposal, or for work performed prior to the Effective Date of a resulting Contract.

34. ETHICAL REQUIREMENTS:

34.1. From the time this RFP is published until a contract is awarded, no bidder shall offer or give, directly or indirectly, any gift, expense reimbursement, or honorarium, as defined by RSA 15-B, to any elected official, public official, public employee, constitutional official, or family member of any such official or employee who will or has selected, evaluated, or awarded an RFP, or similar submission. Any bidder that violates RSA 21- G:38 shall be subject to prosecution for an offense under RSA 640:2. Any bidder who has been convicted of an offense based on conduct in violation of this section, which has not been annulled, or who is subject to a pending criminal charge for such an offense, shall be disqualified from bidding on the RFP, or similar request for submission and every such bidder shall be disqualified from bidding on any RFP or similar request for submission issued by the State. A bidder that was disqualified under this section because of a pending criminal charge which is subsequently dismissed, results in an acquittal, or is annulled, may notify the Department of Administrative Services (DAS), which shall note that information on the list maintained on the State’s internal intranet system, except in the case of annulment, the information, shall be deleted from the list.

35. DEBARMENT:

35.1. Vendors who are ineligible to bid on proposals, bids or quotes issued by the Department of Administrative

Services, Division of Procurement and Support Services pursuant to the provisions of RSA 21-I:11-c shall not be considered eligible for an award under this proposal.

SECTION VII - SECTION VII CONTRACT TERMS AND AWARD

36. NON-EXCLUSIVE CONTRACT:

36.1. Any resulting Contract from this RFP will be a Non-Exclusive Contract. The State reserves the right, at its discretion, to retain other contractors to provide any of the Services or Deliverables identified under this procurement or make an award by item, part or portion of an item, group of items, or total Proposal.

37. AWARD:

37.1. The award shall be made to the Bidder meeting the criteria established in this RFP and providing the highest

Evaluation score. The State reserves the right to reject any or all proposals or any part thereof. If an award is made, it shall be in the form of a State of New Hampshire Contract. Any resulting Contract is contingent upon approval of the Contract by Governor and Executive Council of the State of New Hampshire and upon continued appropriation of funding for the Contract.

38. STANDARD CONTRACT TERMS:

38.1. The State will require the successful bidder to execute a Not to Exceed Contract using the Standard Terms and

Conditions of the State of New Hampshire which is attached as Appendix A.

38.2. The State may consider modifications of this form during negotiations. To the extent that a Bidder believes that exceptions to the standard form contract will be necessary for the vendor to enter into the Agreement, the Bidder should note those issues during the Bidder inquiry period. The State will review requested exceptions and accept, reject or note that it is open to negotiation of the proposed exception at its sole discretion. If the State accepts a Bidder’s exception the State will, at the conclusion of the inquiry period, provide notice to all potential bidders of the change to the P-37 and indicate that change is available to all potential bidders.

38.3. Any exceptions to the standard form contract that are not raised during the vendor inquiry period are waived.

In no event is a Bidder to submit its own standard contract terms and conditions as a replacement for the State’s terms in response to this solicitation.

38.4. IF AWARDED A CONTRACT, The Vendor must complete the following sections of the attached Agreement State of New Hampshire Form #P-37;

Section 1.3 Contractor(s) Name Section 1.4 Contractor(s) Address Section 1.11 Contractor(s) Signature Section 1.12 Name & Title of Contractor(s) Signor

38.5. Provide a certificate of good standing from the NH Secretary of State or proof of your completion of and payment for the start of the registration process.

38.6. Provide certificate of workers’ compensation.

38.7. Provide certificate of insurance with the minimum limits required as described below.

38.7.1. Bidders awarded a contract(s) shall be required to submit proof of Comprehensive General Liability prior to performing any services for the State. The coverage shall include general liability insurance against all claims of bodily injury, death, or property damage, in amounts of not less than $1,000,000 per occurrence and $2,000,000 aggregate.

39. CONTRACT TERM:

39.1. The term of the contract shall commence upon approval of the Governor and Executive Council (the “effective date”) and shall continue thereafter for a period of five (5) years.

39.2. The contract may be extended for up to an additional two (2) years thereafter under the same terms, conditions, and pricing structure upon the mutual agreement between the successful Vendor and the State with the approval of the Governor and Executive Council.

40. SUBCONTRACTORS:

40.1. The Vendor shall remain wholly responsible for performance of the entire Contract regardless of whether a

Subcontractor is used. The State will consider the Vendor to be the sole point of contact with regard to all contractual matters, including payment of any and all charges resulting from any Contract.

41. VENDOR CERTIFICATIONS:

41.1. All Vendors must be duly registered as a vendor authorized to conduct business in the State of New Hampshire.

41.2. STATE OF NEW HAMPSHIRE VENDOR APPLICATION: Prior to award, Vendors must have a completed

Vendor Application Package on file with the NH Bureau of Purchase and Property. See the following website for information on obtaining and filing the required forms: (no fee) https://DAS.NH.Gov/Purchasing.

41.3. NEW HAMPSHIRE SECRETARY OF STATE REGISTRATION: An award, in the form of a contract(s), will ONLY be awarded to a Vendor who is registered to do business AND in good standing with the State of New Hampshire. Please visit the following website to find out more about the requirements for registration with the NH Secretary of State: https://sos.nh.gov/corporation-division/.

41.4. CONFIDENTIALITY & CRIMINAL RECORD: If required by the using agency, the Vendor will have signed by each of its employees or its approved sub-contractor(s), if any, working in the office or externally with the State of New Hampshire records a Confidentiality form and Criminal Record Authorization Form. These forms shall be returned to the individual using agency prior to the start of any work.

42. TERMS OF PAYMENT:

42.1. Payment shall not be due until 30 days after the invoice has been received at the agency business office or all items have been delivered, inspected, and accepted by the agency, whichever is later.

42.2. Payments shall be made via ACH. Use the following link to enroll with the State Treasury for ACH payments:

https://www.nh.gov/treasury/state-vendors/index.htm.

43. INVOICING:

43.1. Invoices shall be submitted to NH BET after complete of work for the requesting entity. Invoices must include the following information:

43.1.1. Date of service

43.1.2. Itemized list of services provided

43.1.3. State Vendor identification number

43.1.4. Name, address, contact person, and contact e-mail and telephone number for the Vendor

43.1.5. Name, address, contact person, and contact e-mail and telephone number for the entity for whom service was provided

43.1.6. BET customer number for entity to whom service was provided (if not direct for BET)

43.2. Each State of New Hampshire agency or other public entity securing training or professional development services through the NH BET will have a BET-specific customer account number. There may be instances where sub-sections of an agency have their own individual BET customer account number. Where training is provided to an individual agency or other entity, the successful Vendor agrees to obtain the applicable BET customer account number from the BET business administrator prior to invoicing the State for training or professional services provided.

44. ELIGIBLE PARTICIPANTS:

44.1. Political sub-divisions (counties, cities, towns, school districts, special district or precinct, or any other governmental organization), or any nonprofit agency under the provisions of section 501c of the federal internal revenue code, are eligible to participate under this contract whenever said sub-division or nonprofit agency so desires. These entities are autonomous and may participate at their sole discretion. In doing so, they are entitled to the prices established under the contract. Such entities shall access selected vendors by working through the NH BET. Training or organizational development support services scheduled specifically for an eligible participant through NH BET are subject to an additional processing fee, to be paid by the eligible participant to NH BET, equal to 10% of the cost of the training or professional development support services. The State of New Hampshire assumes no liability between the successful Vendor and any of these entities.

45. NOTIFICATION AND AWARD OF CONTRACT:

45.1. Proposal results will not be given by telephone. For Vendors wishing to attend the proposal closing: only the number of bidders submitting responses will be made public. Specific response information will not be given https://das.nh.gov/Purchasing https://sos.nh.gov/corporation-division/ https://www.nh.gov/treasury/state-vendors/index.htm out. Proposal results (bidder names and rank or scores) will be made public five days prior to submission to Governor and Executive Council for final approval of the contract. Proposal results may be viewed on our website at https://apps.das.nh.gov/bidscontracts/bids.aspx when they become public.

46. THE BID OPENING IS OPEN TO THE PUBLIC ONLINE AT THE FOLLOWING:

Microsoft Teams meeting Join on your computer, mobile app or room device Click here to join the meeting Meeting ID: 225 729 947 130 Passcode: RwjzQq Download Teams | Join on the web Join with a video conferencing device nhgov@m.webex.com Video Conference ID: 112 393 151 9 Alternate VTC instructions Or call in (audio only) +1 603-931-4944,,780403914# United States, Concord Phone Conference ID: 780 403 914# Find a local number | Reset PIN Learn More | Meeting options https://apps.das.nh.gov/bidscontracts/bids.aspx https://teams.microsoft.com/l/meetup-join/19%3ameeting_YWVjMmFmNGMtZDYzZC00MWEwLWEwM2MtNmYyOGY5NjRhMTM5%40thread.v2/0?context=%7b%22Tid%22%3a%22992deae9-1c4c-42c8-a310-5088af55ba74%22%2c%22Oid%22%3a%22bc11e45c-a4cc-48c0-b926-c69bdc58e768%22%7d https://www.microsoft.com/en-us/microsoft-teams/download-app https://www.microsoft.com/microsoft-teams/join-a-meeting https://www.webex.com/msteams?confid=1123931519&tenantkey=nhgov&domain=m.webex.com tel:+16039314944,,780403914 https://dialin.teams.microsoft.com/f7a647af-ea74-46b0-81b7-19cbfe838a27?id=780403914 https://dialin.teams.microsoft.com/usp/pstnconferencing https://aka.ms/JoinTeamsMeeting https://teams.microsoft.com/meetingOptions/?organizerId=bc11e45c-a4cc-48c0-b926-c69bdc58e768&tenantId=992deae9-1c4c-42c8-a310-5088af55ba74&threadId=19_meeting_YWVjMmFmNGMtZDYzZC00MWEwLWEwM2MtNmYyOGY5NjRhMTM5@thread.v2&messageId=0&language=en-US

SECTION VIII - OFFER

47. The bidder offers to sell to the state of New Hampshire the services indicated at the price or prices quoted and in compliance with the requirements and specifications of the proposal.

48. Bidder hereby offers to perform the services to the State of New Hampshire as specified at the prices quoted below, in complete accordance with general and detailed specifications included herewith.

49. Complete the following spreadsheets to present your offer:

49.1. ATTACHMENT 1: TRAINING CLASSES - RFP 493-26 OFFER SHEET

49.2. ATTACHMENT 2: PROFESSIONAL DEVELOPMENT PROGRAMS - RFP 493-26 OFFER SHEET

49.3. ATTACHMENT 3: PROFESSIONAL SERVICES - RFP 493-26 OFFER SHEET.

50. Separate pricing may be offered for provision of classes or professional services in-person versus online, however the Bidder must submit separate spreadsheets for each format of instruction or facilitation (i.e., one spreadsheet for in-person and a second spreadsheet for online).

51. Offer pricing may not vary with changes in the frequency of a class offering or number of hours of service.

52. RFP prices must be in US dollars and must include delivery and all other costs required by this RFP invitation. Special charges, surcharges, processing charges (including credit card transaction fees), delivery charges, or fuel charges of any kind (by whatever name) may not be added on at any time.

53. Per Administrative Rule 606.01(e) “if there is a discrepancy between the unit price and the extension price in a response to an RFP, RFB or RFQ, the unit price shall be binding upon the bidder”.

54. All offers shall remain valid for a period of one hundred eighty (180) days from the RFP due date.

55. VENDOR’S BALANCE OF PRODUCT LINE ITEMS:

46.1 The items in the Offer Section include the items most commonly purchased by State of New Hampshire agencies and shall be used for award purposes. During the term of contract, the State may purchase other items that relate to the product/categories represented herein from the successful Vendor’s Balance of Product Line. All items ordered shall include all shipping/charges as specified above in “Bid Prices.”

56. BIDDER CONTACT INFORMATION:

56.1. Please provide contact information below for a person knowledgeable of and who can answer questions regarding this proposal response.

Contact Person Local Telephone Number Toll Free Telephone Number

E-mail Address Company Website DUNS #

Bidder Company Name Bidder Address

APPENDIX A - SAMPLE P-37 CONTRACT FORM

TO BE COMPLETED UPON AWARD

FORM NUMBER P-37 (version 2/23/2023)

AGREEMENT

The State of New Hampshire and the Contractor hereby mutually agree as follows:

GENERAL PROVISIONS

1. IDENTIFICATION.

1.1 State Agency Name

1.2 State Agency Address

1.3 Contractor Name

1.4 Contractor Address

1.5 Contractor Phone

Number

1.6 Account Unit and Class

1.7 Completion Date 1.8 Price Limitation

1.9 Contracting Officer for State Agency 1.10 State Agency Telephone Number

1.11 Contractor Signature

Date:

1.12 Name and Title of Contractor Signatory

1.13 State Agency Signature

Date:

1.14 Name and Title of State Agency Signatory

1.15 Approval by the N.H. Department of Administration, Division of Personnel (if applicable)

By: Director, On:

1.16 Approval by the Attorney General (Form, Substance and Execution) (if applicable)

By: On:

1.17 Approval by the Governor and Executive Council (if applicable)

G&C Item number: G&C Meeting Date:

Notice: This agreement and all of its attachments shall become public upon submission to Governor and Executive Council for approval. Any information that is private, confidential or proprietary must be clearly identified to the agency and agreed to in writing prior to signing the contract.

2. SERVICES TO BE PERFORMED. The State of New Hampshire, acting through the agency identified in block 1.1 (“State”), engages contractor identified in block 1.3 (“Contractor”) to perform, and the Contractor shall perform, the work or sale of goods, or both, identified and more particularly described in the attached EXHIBIT B which is incorporated herein by reference (“Services”).

3. EFFECTIVE DATE/COMPLETION OF SERVICES.

3.1 Notwithstanding any provision of this Agreement to the contrary, and subject to the approval of the Governor and Executive Council of the…