RFI_31701-03850_Statewide_Cashiering_System_Amendment_1.pdf

This is an amendment to a Request for Information (RFI) issued by the State of Tennessee, Department of Finance and Administration, Strategic Technology Solutions for a statewide cashiering system. The RFI seeks vendor information regarding modern cashiering solutions designed to improve end-user experience, expand reporting capabilities, and streamline back-office processes within the State ERP system. Amendment 1 updates the RFI schedule of events, establishing the vendor written questions and comments deadline as September 25, 2026 at 2:00 PM Central Time, with state responses to follow on October 1, 2026, and the RFI response deadline of October 13, 2026 at 2:00 PM Central Time. Responses are limited to 20 pages. This RFI represents part of an ongoing procurement process that will lead to subsequent RFQ, RFP, or ITB solicitations for an integrated payment processing, collections management, and financial reconciliation system across statewide operations.

The procurement emphasizes vendor financial stability, prior experience with comparable statewide implementations, technical architecture scalability, data security protocols, and customer support capabilities. Key security requirements include data residency in continental United States, FIPS 140-2/140-3 encryption, PCI DSS v4.0.1 compliance, SOC 2 Type II certification, and minimum 15-character passwords with multi-factor authentication support. The anticipated contract will include an initial implementation and support period with renewal options based on performance, with pricing structured on a tiered basis covering implementation costs, licensing fees, and ongoing support and maintenance. The project is funded through state appropriations allocated to the TVA partnership, with budget designated for system development, training, and transition activities. The procurement will apply local and minority-owned business set-asides in accordance with Tennessee state procurement regulations.