pos2~1.doc

This is a Performance Measures attachment document for a Purchase of Service contract with the Massachusetts Office for Refugees and Immigrants (ORI) for the Skill Training and Employment Pathways (STEP) Program. The document serves as a template for contractors to establish measurable performance metrics across a five-year contract term. The STEP Program is designed to provide vocational skills training and related support services to refugees and immigrants through a collaborative partnership model. Contractors are required to identify and report on program outputs, outcomes, efficiency measures, and effectiveness measures with specific goals established for each fiscal year across the five-year performance period.

The attachment requires contractors to define quantifiable metrics in four categories: program outputs (such as number of participants served), program outcomes (measurable changes resulting from the program), program efficiency measures, and program effectiveness measures. Each measure must include established goals for years one through five of the contract. The document does not specify funding amounts, pricing terms, or award dates but establishes the framework for performance accountability and monitoring throughout the contract period. This template was last updated on November 1, 2005, and is classified as low sensitivity.