Performance Work Statement Metro MSW- 2022 08 30.pdf

Table of Contents

STATEMENT OF WORK

1. Introduction

2. Objectives and Scope

3. Materials To Be Hauled

3.1. Recyclables

3.1.1. Commingled Recyclables

3.1.2. Other Recyclable Material

3.2. Compostables

3.3. Trash

3.4 Open Container

3.5. Waste To Energy

4. Containers and Equipment

4.1. Contractor Furnished Equipment

4.2. Loose Trash and Recyclable Service

4.3. Government Equipment Guidelines

4.4. Government Furnished Property and Services

5. Delivery, Loading, and Removal of Property

5.1. Pickups

5.1.1. Normal Pickups

5.1.2. Additional Pickups

5.1.3. Pickup Schedules

5.1.4. Additional Pickup Funding and Ordering

5.1.4.1. Additional Pickup Optional Quantities

5.1.4.2. Additional Pickup Funding

5.1.4. Pickup Locations

5.1.5. Minimum Pickup Quantities at on-call sites:

5.1.5.1. Commingled Recyclable Material

5.1.5.2. Trash / Non-Recyclable Materials

5.1.5.3. Compost/ Compostable Materials

5.1.5.4. Roll-off or Stationary Compactors

5.2. Loading

5.3. Inclement Weather Schedule

5.4. Vehicle Routes

6. Disposal

6.1. Off-Site Disposal

6.2. Disposal of Non Marketable Materials

6.3. Incineration

6.4. General Requirements

6.4.1. Weighing of Vehicles

6.4.2. Pickup and Disposal Facility Tickets

7. Reporting Requirements

7.1. Waste Diversion Calculation

7.2. Other Reporting

8. General and Administrative Requirements

8.1. Materials and Equipment

8.1.1. Maintenance and Equipmen

8.1.2. Rat Proofing Equipment

8.2. Written Plans

8.2.1. Waste Management Plan

8.2.2. Transition Plan

8.3. Operational Requirements

8.3.1. Compliance with Recycling Laws and Regulations

8.3.2. Restriction on Use of Recyclable Paper

8.3.3. Safety and Environmental

8.3.3.1. Safety Requirements and Reports

8.3.3.2. Environmental Controls

8.3.3.3. Conservation of Utilities

8.3.4. Hours and Location of Operation

8.3.4.1. Normal Operating Hours

8.3.4.2. Federal Holidays

8.3.4.3. Exceptions

8.3.4.4. Continuity of Services

8.3.5. Insurance, Licensing, and Permits

8.3.6. Meetings

8.3.7. Inspections

8.3.8. Actual Weights

8.4. Contractor Employees

8.4.1. Supervision

8.4.2. Contract Manager

8.4.3. Point of Contact

8.4.4. Service Contract Act – Wage Determination

8.4.5. Invoicing Requirements

8.4.6. Authorized Government Contracting Officer

9. Commercial FAR and GSAM Terms and Conditions

10. Solicitation Provisions, Instructions To Offerors, and 52.212-3 - Offeror Representations and Certifications

Evaluation for Award of the Offer

52.212-3 Offeror Representations and Certifications—Commercial Items (JAN 2017)

11. ATTACHMENTS

STATEMENT OF WORK

1. Introduction

The United States General Services Administration (GSA) seeks to establish an effective single-stream recycling, off-site composting program, and waste hauling service for the five (5) federal buildings located in Boston, Massachusetts: the John F. Kennedy Federal Building, the John W. McCormack Federal Courthouse and Post Office, the Joseph J. Moakley Federal Courthouse, the Thomas P. O’Neill Jr. Federal Building and the J.F. Williams Coast Guard Building (see Exhibit 1).

The GSA has been mandated by presidential Executive Order 13693 to achieve and maintain an overall waste diversion rate of at least 50%. The GSA requires that all buildings throughout the region recycle all building generated wastes to the highest degree achievable using current technology and disposal methods. In addition, GSA will compost, to the greatest extent possible, yard waste and organic waste generated by the building operations. The intent of this Contract is to require the contractor to provide single-stream recycling, off-site composting and waste hauling services.

The Acquisition Management Division (1PQB) alongside the Facilities Management and Services Programs Division (FMSP) located in Region 1 of the GSA is contracting to continue and improve upon the single-stream recycling, off-site composting program and waste hauling services to meet agency-wide sustainability goals. This will be a commercial item service award to a qualified contractor by the US Government. Award under this contract does not grant the successful bidder rights to all recyclable materials generated in the awarded service area. Some recyclable materials such as e-waste are currently diverted by other Government programs.

2. Objectives and Scope

The Contractor must provide single-stream recycling, offsite composting, and waste hauling services for the designated Federal Buildings in the state of Massachusetts to include the following:

1. Trash hauling of all building waste disposed of in containers located at or in the designated federal buildings. Such refuse or trash shall be disposed of in a state certified landfill.

2. Pick-up of recyclable materials generated at or in the designated federal buildings.

3. Pick-up of compostable wastes and transportation to off-site composting location generated in the designated federal buildings.

4. Provide monthly report detailing breakdown of all material hauled in accordance with reporting requirements (See Paragraph 7. Reporting Requirements)

The Contractor shall reduce the facilities’ waste disposal costs by recycling non-hazardous wastes and helping the facilities achieve waste diversion goals from recycling by finding new markets for unused or scrap paper products, metal, glass, plastic (1-7), paper, aluminum and other industrial refuse. The Contractor may propose at any time during the life of the contract a change in specifications in order to assist the facilities in applying innovative technologies to making recycling programs easy and cost effective. The Government’s intent is to increase current recycling efforts and develop a recycling program with “sustainability” as its end goal. Reduce the environmental impacts of work performed under this contract by using, to the maximum extent, environmentally sound practices, processes, and products.

3. Materials To Be Hauled

3.1. Recyclables

3.1.1. Commingled Recyclables

For the purposes of this contract commingled recyclable materials are to include but not be limited to: commercial office mix paper; clean used paper, metal, and glass food and beverage containers; all plastic materials numbered with recycling codes 1-7, and cardboard.

3.1.2. Other Recyclable Material

Other such material deemed commercially recyclable, including but not limited to, scrap metal, bound books, cardboard shipping cartons, recyclable container materials, Styrofoam, binders and wooden shipping pallets.

3.2. Compostables

The Contractor is required to compost to the greatest extent possible all organic waste and non-food compostable materials generated by the Government’s operations. The Contractor shall not compost material on-site unless authorized by the COTR. All compost material shall be collected and removed to a location designated by the COTR. Compostable material shall be removed to an authorized composting location where organic materials from plant and animal matter are being decomposed largely through aerobic or anaerobic decomposition.

The Contractor’s plan shall include recommendations that will inform the Government of opportunities to increase diversion by composting of organic wastes and non-food compostable materials.

For the purposes of this contract organic wastes are to include yard debris and food waste. Coordination and training of the building’s landscaping service will be necessary to prevent contamination of yard waste with other materials such as plastic and inorganic materials.

For the purposes of this contract non-food compostable materials are to include, but not be limited to: paper towels, designated compostable plates, cups, bowls, cutlery, to-go containers, and napkins. Non-food compostable materials are not to be used as livestock feed. If both organic wastes and non-food compostable materials are commingled at a given location the compostable material must not be used as livestock feed and may only be utilized as fertilizing material.

3.3. Trash

The Contractor is to haul non-recyclable solid waste materials to a designated state licensed landfill and dispose of all materials in accordance with all local, state and federal regulations. For the purposes of this Contract solid waste materials designated as trash are to include waste materials generated by the buildings listed in Exhibit 1 for which there is no industry or infrastructure in place for the recycling of such. The contractor is to seek out recyclable markets for materials designated as trash in an effort to reduce the amount of materials contributed to landfills.

3.4 Open Container

Open Top Containers shall be used to dispose of Bulky Waste generated at the facility during normal operations which are not permissible for disposal in the Municipal Solid Waste (MSW) compactor or single stream recycle containers. Bulky Waste includes items of unusually large size including but not limited to furniture, Pallets, and carpets.

Waste from Open Top Containers shall be separated, managed and recycled according to their highest end-use and marketability at a suitable C&D waste facility and comply with 310.CMR 19.000. The hauler shall notify the COR if banned material is found in the waste stream. Reporting for Open Top Containers shall be comply with requirements of Paragraph 7 of this SOW.

Additionally limited Construction and Debris (C&D) Waste generated as part of building operations and repairs as defined by 310 CMR 19.006: " “Construction and Demolition Waste means the waste building materials and rubble resulting from the construction, remodeling, repair or demolition of buildings, pavements, roads or other structures.

Construction and demolition waste includes but is not limited to, concrete, bricks, lumber, masonry, road paving materials, rebar and plaster.”

C&D Wastes may include but are not limited to plastics, electrical wiring, timber, tins, packaging and other wastes associated with building repair and operations.

Exclusions:

White Goods, Single Stream Recyclables, Landscaping & Green Wastes.

3.5. Waste To Energy

The Contractor is required to utilize Waste to Energy (WTE) facilities for the disposal of non-recyclable solid waste materials to the greatest extent possible and in accordance with all local, state and federal regulations. For the purpose of this contract the following terms and definitions apply:

Energy Recovery: The conversion of waste materials into usable heat, electricity, or fuel through a variety of processes, including combustion, gasification, pyrolization, anaerobic digestion, and landfill gas (LFG) recovery.

This process is often called waste-to-energy (WTE).

Waste converted to energy recovery: The conversion of waste material into usable heat, electricity, or fuel through processes such as waste-to-energy and anaerobic digestion. This does not include incineration.

Incineration: A waste treatment process involving the combustion of organic substances contained in waste materials without energy recovery. Incineration does not count as waste converted to energy recovery.

Materials disposed of though WTE processes will be reported by volume separately from other wastes in the monthly report.

4. Containers and Equipment

4.1. Contractor Furnished Equipment

The Contractor will provide the necessary containers and equipment for the consolidation and storage of trash, recyclable materials, and compost prior to pick up. Exhibit 1, Column (E), lists the number and types of bulk containers currently in place at each service location. Current containers include covered and uncovered carts of different sizes, materials, and shapes. For both Government and contractor safety, boxed paper material loaded on pallets will be banded or shrink-wrapped to prevent falling off the pallet. The Offeror may propose different more efficient methods, containers, and equipment for storing and transporting trash, recyclables and/or compost for each location. The COTR, in consultation with local building management will approve containers and equipment prior to their placement.

As needed, when not available at the specific Government Site, the Contractor will provide the equipment necessary to provide actual weights for recyclables, trash, and compost that is generated per building. The Contractor will provide an electronic ticketing device to evidence weights of trash and recyclables and landfill disposal for each facility identified in this Contract. The Contractor will provide a means to determine actual weights at the point of pickup, which may include addition of a scale where there is sufficient room in the loading dock space.

4.2. Loose Trash and Recyclable Service

Inadequate height clearance, the absence of a loading dock or container storage area or severely congested conditions may dictate the need for packer service or an alternate means of trash/recyclable pickup

4.3. Government Equipment Guidelines

General

• The Contractor shall identify all equipment used in the performance of this contract with the name of the company and the capacity of the container in cubic yards.

• All equipment necessary for the performance of the services under this contract must be available for inspection prior to commencement of the contract and ready for use at the designated Government locations on the first day of service.

• Collection of Trash and Recyclables in all areas shall be from Contractor provided, government approved equipment (bulk containers or other).

• Government owned containers such as hampers, carts, gaylords used to contain the recyclable materials etc.

shall not be removed from the Government premises.

• All stake body trucks used to pick up loose trash shall be clearly marked with the truck bed's volume in cubic yards.

• The Contractor shall provide services through a Contractor-supplied vehicle(s) and facility for disposal of said waste. Such facility may be an approved land fill that has been licensed by the government authorities of the jurisdiction in which the scale is located.

Facility waste may be temporarily stored in trash compactors, open or closed top bulk containers, cardboard compactors, pallets, hampers, gaylords, and 96 gallon wheeled containers.

The following are Government guidelines for equipment the Contractor may opt to furnish:

Bulk Containers:

Bulk recyclable containers shall have lids or be contained and labeled appropriately so as to identify the content.

Containers shall be provided at centralized locations at each federal building where space permits. One central recycling collection location shall be provided for each facility where space permits and shall be picked up by the contractor on schedules determined by the authorized representatives of the Government either on a regular daily or weekly schedule or on an on-call basis

Dumpsters/Compactors:

All dumpsters and compactors shall be compatible with existing site conditions. All closed-top dumpsters shall be equipped with lids that close and operate properly. Contractor provided compactors must be equipped with a “dead-man” switch to provide physical safety for the GSA contracted employees operating this equipment. All lids shall be closed after servicing.

Closed Container-Service:

Containers shall have a minimum capacity acceptable to the Government’s representatives and shall be physically located at these locations at all times except when designated differently by the COTR.

Roll Off Compactor Trash Service:

As part of the compactor services, it is the Contractor’s responsibility to furnish handrails, toe rails, ramps, etc., if required by the Government. If this type of equipment has been previously installed, the Contractor shall inspect and repair or replace these installations as necessary and accept full responsibility for their upkeep and safety.

Compactor units shall be in new condition capable of delivering normal operating release pressure meeting manufacturer’s specifications and NSWMA standards.

Self-Contained Compactor Equipment Features:

Each self-contained compactor shall be equipped with the following:

1. Separate power unit

2. Doghouse and access interlock switch

3. Multicycle timer with Ram Stop Forward

4. Advance warning or full container lights

5. A working hydraulic pressure gauge capable of reaching 2000 psi (machine must be operable to at least

1800 psi).

6. Compactor container shall be of an octagonal design.

7. Charge box loading capacity shall be a minimum of 1.5 cubic yards

8. Manufacturer’s rating.

Stationary Compactor Features Each Stationary compactor must be equipped with the following:

1. Access interlock switch

2. Multicycle timer with adjustable Ram Stop Forward

3. Advance warning or full container indicator

4. A working hydraulic pressure gauge capable of ensuring maximum psi.

5. Charge box loading capacity shall be a minimum of 4.00 cubic yards (Manufacturer's Rating).

The compactor system must meet all OSHA safety requirements and local safety ordinances. Each compactor shall be inspected for proper operation and safety once per quarter by the Contractor's qualified mechanic, and a copy of that report will be furnished to the COTR no later than 10 working days after the end of the quarter.

The Government reserves the right to monitor the operation of all compactor equipment using electronic or hydraulic pressure gauges or computerized monitoring equipment. The COTR may require the contract to demonstrate proper hydraulic pressure as necessary.

All equipment shall function according to manufacturer’s design specifications. Any equipment not meeting the manufacturer’s design specifications shall be fixed or replaced within 24 hours of notification.

4.4. Government Furnished Property and Services

The Government shall provide the following equipment, supplies, and services listed below:

1. An on-site, cage/room for the temporary storage of hampers, carts, gaylords, and pallets used to contain the recyclable materials, excluding locations where space is unavailable including but not limited to the J.F.

Williams Coast Guard Building and the John W. McCormack Federal Courthouse and Post Office (Exhibit 1).

2. Sufficient space to accommodate the location of closed or open top containers for waste storage awaiting pick-up. In addition all roll-off compactor (s) as needed will be accommodated.

3. Utilities necessary for running equipment.

5. Delivery, Loading, and Removal of Property

The Contractor shall accomplish removal of the waste materials within the prescribed time period, as described below, and furnish all necessary labor, materials, and transportation for loading and removal. The Contractor shall collect all waste materials. When the Contractor completes service at a location there shall be no litter, waste, and recyclable material on the ground within a 10 foot radius of the container, or along the route used to exit the premises. For recycling containers, the Contractor shall not be responsible for on-site separating of the various types of recyclable material.

Contractors should be aware that entrances and exits are guarded by armed security personnel. The Government reserves the right to perform truck security inspections performed by onsite Government security contractors. This includes, but is not limited to, under carriage mirror checks, interior checks, and truck checks.

Under normal delivery and/or pickup conditions, there should be no need for any Contractor employee to enter into the interior of any of the federal buildings. This is defined as any area beyond an entrance door or barrier and requires a special government-issued security credential. Should a Contractor employee need to enter any of the buildings, an escort or a security guard service may need to be arranged through the building manager or COTR.

5.1. Pickups

5.1.1. Normal Pickups

Removal services will occur during normal operating hours of the building unless otherwise defined in Exhibit 1, Column (F). No pickups will be required on Saturdays, Sundays, or Federal holidays unless otherwise specified.

5.1.2. Additional Pickups

On occasion it may be necessary for the Government to order additional Recycling, Waste, or Composting pickups.

Additional Pickups SHALL ONLY be ordered by individuals on the authorized to order list, Exhibit 2. This list, Exhibit 2, may be updated during the kick-off meeting (See 8.3.6. Meetings). The additional pickups will be priced in accordance with the Fixed Unit Price Sheet attached as a continuation of the SF1449. The additional pickups will be funded on a separate line item from the Base Monthly Services. Additional pickups will be invoiced under the appropriate Line Item, which will be separate from the Base Monthly Service Cost. The Contractor must confirm that there is funding available on the appropriate line item prior to performing the additional pickup service.

5.1.3. Pickup Schedules

Pick up schedules shall be serviced in accordance with the schedule under Exhibit 1, Pick-Up Schedule, Column (F).

For call-in pickups the Contractor shall provide the requested pickup service within two (2) business days from the time of call by the agency's authorized representatives, as listed in Exhibit 2. The Contractor shall schedule the removal of all containers, including any compactors and front-load containers, so that the facility is without a container for no more than four (4) hours. The Contractor should call the authorized Agency Representative prior to removing and returning outside containers to ensure that the loading dock is accessible. Failure by the Contractor to remove the materials within the time specified may result in the Contractor's default in performance of this contract.

If the Contractor fails to make a pickup, the Government has the right to have the materials removed and charge the Contractor any excess costs incurred.

Permanent schedule and service changes shall only be made by modification of the contract specifications and signed by the Contracting Officer (CO). All other pick-ups outside of the fixed schedule (Exhibit 1, Column ( F)) or Annual Minimum Amounts (Exhibit 1, Column (G)) will be considered Additional Pickups.

5.1.4. Additional Pickup Funding and Ordering

5.1.4.1. Additional Pickup Optional Quantities

52.217-7 Option for Increased Quantity—Separately Priced Line Item (MAR 1989)

The Government may require additional Services from the Contractor as priced in the SF1449 Continuation under “Additional Pick Up Service Fixed Unit Pricing”. The Government will notify the Contractor in writing via a Modification to The Contract if and when it requires additional Services above the current funding level for the respective additional pickup Line Item. This option may be exercised one or more times at any time during the performance period of this Contract. Optional quantities may be ordered and funded via Government Purchase Card.

5.1.4.2. Additional Pickup Funding

The Schedule specifies the amount presently available for payment by the Government and allotted to this contract, and the period of performance it is estimated the allotted amount will cover. The Contractor agrees to perform, or have performed, work on the contract up to the point at which the total amount paid and payable by the Government under the contract approximates but does not exceed the total amount actually allotted by the Government to the contract.

The Contractor shall notify the Contracting Officer in writing whenever it has reason to believe that the costs it expects to incur under this contract in the next 30 days will exceed the total amount so far allotted to the contract by the Government.

Except as required by other provisions of this contract, specifically citing and stated to be an exception to this clause—

(1) The Government is not obligated to reimburse the Contractor for costs incurred in excess of the total amount allotted by the Government to this contract; and

(2) The Contractor is not obligated to honor Additional Pickup Requests (Paragraph 5.1.2.) under this contract or otherwise incur costs in excess of the amount then allotted to the contract by the Government.

5.1.4. Pickup Locations

Certain locations have special requirements for pickup under this contract. Exhibit 1, Column (J), identifies all known locations to be serviced under this contract with special requirements. Other locations may also have limits on maximum truck height clearance that will require the Contractor to verify clearances at each pickup site.

The Government shall determine each location from which the Contractor is to remove accumulations of commingled recyclables, compost, and trash. The Government may add or delete locations through a modification to the contract, which only the CO may execute. Locations may be dropped or added and scheduled pickups, including days and times, may be changed to best serve the interest of the Government.

5.1.5. Minimum Pickup Quantities at on-call sites:

5.1.5.1. Commingled Recyclable Material

Bulk containers for commingled recyclable material will be at minimum three-quarters full (3/4) prior to calling for a service pick-up.

5.1.5.2. Trash / Non-Recyclable Materials

Bulk containers for trash / non-recyclable materials will be at minimum three-quarters full (3/4) prior to calling for a service pick-up.

5.1.5.3. Compost/ Compostable Materials

Stored compostable materials for pick-up will have at a minimum one full storage container prior to calling for a service pick-up. However, food waste shall not be stored for unreasonably long periods of time as to attract pests.

5.1.5.4. Roll-off or Stationary Compactors

Compactors for trash / non-recyclable materials will be, at minimum, three-quarters full (3/4) or at near to maximum hydraulic compaction within the container prior to calling for a service pick-up.

5.2. Loading

The Contractor shall physically transport wheeled containers from the holding room to the pickup vehicle, provided that the holding room is near the pickup vehicle. If the holding room is distant from, or at a different level than, the loading dock the building management should arrange for transport of material to a place easily accessible to the pickup vehicle. The Contractor shall secure all recyclable materials in such a manner so as to prevent it from dropping off the conveyance while being transported.

The Contractor shall leave the service loading area at each building where recyclable materials are picked up in a clean and orderly condition. The contractor shall notify the Building Manager of locations where debris is frequently placed outside of containers so the Building Manager may notify the COTR and, if necessary, the contractor can adjust the container size or pickup frequency with CO or COTR approval. All refuse on the ground within ten (10) feet of the container, regardless of whether spilled by the Contractor or placed there by site personnel, shall be picked up by the Contractor during collection. The Contractor will be responsible for keeping collection areas free of refuse and debris.

5.3. Inclement Weather Schedule

The Contractor shall collect refuse during periods of inclement weather. In cases of severe weather, the CO or COTR may authorize exceptions. When exceptions are granted, the Contractor shall make up all missed collections within twelve (12) hours after the severe weather has ceased, unless the CO/COTR authorizes additional time.

Rescheduling to provide make-up collections shall not be a basis for a claim by the Contractor for additional compensation.

5.4. Vehicle Routes

The Contractor shall establish vehicle routes and collection schedules upon contract award. They shall be submitted to the CO five (5) calendar days prior to start of contract performance. The CO and COTR must approve the submittals prior to the contractor starting work. The Contractor may propose adjustments to the schedule at any time but as a minimum the contractor shall monitor fill capacities during the first thirty (30) days of performance and during one other period to be agreed upon during the same performance period. No changes are allowed to the schedule or haul route without CO or COTR Coordination. Historical frequency tables are located at EXHIBIT 3.

6. Disposal

Disposal shall be performed in such a manner as not to create conditions detrimental to public health or to constitute a public health concern for separation and preparation of waste streams for removal and disposal by contractor.

6.1. Off-Site Disposal

The Contractor shall transport and dispose of all solid waste (trash, refuse) at a licensed off-site disposal site selected by the Contractor. Disposal shall be in accordance with existing local, state, and federal regulations. The Contractor shall be responsible for any permit or fees associated with the use of off-site disposal locations.

6.2. Disposal of Non Marketable Materials

The term “non-marketable materials” for purposes of this Contract shall only mean recyclable materials rejected by a purchaser for any contaminated reason. Recyclable materials deemed non-cost effective by the contractor shall not be considered as non-marketable material. Disposal of non-marketable materials from the Contractor’s processing of recyclable materials shall be the responsibility of the Contractor and shall be placed in landfills as part of this contract. Contractor shall inform the CO or COTR what material was rejected and reason for rejection.

6.3. Incineration

Burning of any materials picked up and collected under this contract by the Contractor is prohibited; this excludes any process involving waste to energy incineration.

6.4. General Requirements

6.4.1. Weighing of Vehicles

All vehicles utilized in the collection of Refuse (trash) and Recyclable materials shall be weighed on state certified vehicle scales at the landfill or recycling facility. Where possible, incoming and outgoing vehicle weights shall be recorded on electronic weight tickets provided by the Contractor. The Contractor shall submit to the COTR a monthly report that includes weight tickets that reflect the disposed tonnage figures, date of disposal, type of vehicle, and cost of landfill tipping fees

6.4.2. Pickup and Disposal Facility Tickets

The Contractor shall issue electronic pickup tickets for loose trash and recyclables, compactor, open top container, and trash/recyclables removal services. Pickup tickets shall be prepared in duplicate by the contractor. It shall be the responsibility of the contractor to have all tickets numbered and dated the day of the pickup. Each ticket must be signed by the Government’s designated representative at the pickup site at the time of pickup. In addition to the signature, the Contractor must also require the Government’s representative to print his or her name below or above their signature. The Contractor shall leave a copy of the pickup ticket with the Government representative at the time of pickup. Duplicate copies of the signed tickets must be submitted to the designated paying office with the monthly invoice. Legible copies of the landfill/transfer station tickets must accompany the duplicate invoice. The location of the pickup, disposal facility and tonnage must be imprinted on the ticket.

7. Reporting Requirements

The Contractor is to prepare one monthly report in electronic format broken out for each of the buildings contained within the scope of work. The monthly report is to contain the following:

• The actual weights of all recyclable materials, compostable material, and trash removed from the building during that month and the calculated waste diversion rate.

• A narrative detailing any noted changes in waste stream content.

• Building specific suggestions on how to increase recycling rate.

• The calculated diversion from landfill percentage for all material recovered from the waste stream (see See

Exhibit 4 for calculation instructions).

• The formulas utilized for individual waste diversion rates, provided in Exhibit 4.

• Reports of all maintenance to the Contractor’s equipment located at the federal buildings.

• The number of call-in (non-fixed schedule) and additional pick-ups, broken down by type, completed at each building during that month.

The monthly report is to be submitted electronically to the COTR no later than the 10th day of the following month following the reporting period.

7.1. Waste Diversion Calculation

Ensure that copies of the weight slips provided by the recycling contractor are kept on file in the buildings property manager’s office.

These reports shall be submitted electronically in tabular format and include the following information at a minimum: collection pick-up date, pickup location, type of waste, and tonnage. NOTE: For documentation the Building Manager or COTR should also receive copies of all landfill tipping fees and weight tickets. Sales receipts from the recyclables must accompany the report.

7.2. Other Reporting

Contractor shall be able to prepare other reports involving recycling, solid waste, or disposal, within reason, as necessary to fulfill any new reporting requirements the GSA may be subject to.

8. General and Administrative Requirements

8.1. Materials and Equipment

8.1.1. Maintenance and Equipmen

The Contractor will be responsible for the maintenance of all containers and equipment throughout the term of the contract. The containers and equipment must be kept free from holes, vermin, or foreign matter that might cause injury, stain clothing or furniture, or contaminate the recyclable material. The Contractor shall maintain all equipment in a sanitary condition avoiding offensive odors, and an unsightly appearance. The Contractor shall maintain all equipment ingood physical and mechanical condition without rust, damaged seams, tops, rollers or leaking hydraulics.

The Contractor shall, at no additional cost to the Government, clean up any oil spills that result from the Contractor’s operations. If such a spill occurs, the Contractor shall immediately report the incident to the COTR and the agency authorized representative present at the location of the spill.

If bulk containers are used maintenance shall be performed as required but at least semi-annually. The contractor shall furnish to the Building Manager and the COTR the schedule of maintenance for the bulk containers. The contractor shall furnish replacement containers for all containers removed (for more than 1 hour) for cleaning, painting, or repair to ensure that the various federal buildings have adequate refuse containers. Cleaning or painting includes minor repair and maintenance to ensure a properly operating container. Major repairs or maintenance shall require replacement of container. In addition the Contractor shall maintain bulk containers as required to ensure they are free of unpleasant odors, dirt, debris, and pests. Cleaning should include thoroughly washing containers with steam, soap or detergents and water. Bulk containers used for food waste refuse shall be cleaned, at a minimum, after each pickup, during the contract period of performance. The Contractor shall perform all cleaning, repair and other maintenance requirements of containers off-site, as necessary.

Contractor is responsible for the supply of any and all deodorizers required to reduce odors and presence of pests.

All deodorizer chemicals must be environmentally preferable and are subject to approval by the COTR and the agency authorized representative.

If a compactor becomes inoperative, the Contractor shall furnish sufficient packer trucks on a daily schedule, approved by the COTR to remove the trash from the building until the necessary repairs have been completed.

The Contractor will be responsible for delivery of the containers and equipment at the start of the contract and as required during the term of the contract, and if necessary, for their removal at the termination of the contract. All storage containers and other equipment not designated as otherwise remain the Contractor’s property during, and subsequent to, the contract period. The Government will not be held responsible for damage to the Contractor's equipment. All Contractor equipment shall be properly maintained by the Contractor so as to minimize mechanical problems and breakdowns.

8.1.2. Rat Proofing Equipment

The Contractor shall take all necessary steps to ensure that conditions, which may contribute to rodent infestation such as the accumulation of trash around and under trash equipment, odors, and unsanitary conditions, are corrected as soon as they are observed or reported. Reported deficiencies shall be corrected by the Contractor within twenty-four (24) hours after notification.

All trash or garbage bulk containers shall have tight fitting lids and/or doors. There shall be no gaps greater than a 1/2 inch.

When in the ram stop forward position, compactor equipment shall not have an opening greater than 3 inches between the frame of the charge box, compactor container and the ram.

The Government reserves the right to monitor the operation of all containers and equipment for performance in preventing rodent infestation as above. The COTR may require the contractor to demonstrate equipment operation or construction as this meets the requirements of the individual Facilities’ Integrated Pest Management Program.

8.2. Written Plans

8.2.1. Waste Management Plan

The Contractor shall establish and implement a Waste Management Plan (Plan) addressing the removal and disposal processes and methods of all solid and non-regulated waste at the five federal buildings. In addition the Plan shall consider and make recommendations to the Government for reduction and reuse opportunities in order to meet the above stated guidelines and waste diversion goals. A final Waste Management Plan needs to be approved by the Government thirty (30) after contract award. The contractor must thereafter comply with the approved Waste Management Plan.

The Plan shall include the Contractor’s method for the collection of those materials that are identified in the waste survey, including but not limited to, desk side recycling containers, central collection containers, and other containment as deemed necessary. The contractor shall consider where the material will be collected and storage until pick up. In addition, the Plan shall address disposal methods for both trash and recyclable materials. This method shall also encourage recycling to the greatest extent possible. The system and procedures must be achievable in accordance with all applicable laws, the GSA resources and in coordination with the GSA’s internal collection system.

8.2.2. Transition Plan

The Contractor shall establish and implement a transition plan that details the process the Contractor will follow during the transition period. The Contractor shall be prepared to provide full services within thirty (30) days following Contract award. Upon Contract award the incumbent contractor shall be put on notice and provided with a copy of the transition plan. The Contractor shall work with the incumbent contractor to provide a smooth transition and to insure that the Government will not be without solid waste removal services for more than twenty-four (24) hours. The Contractor is to work with both the incumbent contractor and the janitorial contractor to ensure that no costs are associated with successful contract transition.

The Contractor shall also work, to the maximum extent possible, with a new Contractor when the hauling services at a building are to transition to new Contractor, to allow for a seamless transition between hauling service providers.

8.3. Operational Requirements

8.3.1. Compliance with Recycling Laws and Regulations

The Contractor shall comply with all Federal, State, county, and local laws and regulations pertaining to the transport, processing, and sale of recyclable materials. Prior to the Contract start date, the Contractor shall obtain any and all necessary permits, registrations, and licenses for recycling for the jurisdiction in which services are to be performed

8.3.2. Restriction on Use of Recyclable Paper

Recyclable paper purchased under this Contract shall be used or sold as recyclable paper only. The Contractor shall not use, allow access to, or offer for resale any papers, documents, file record material or any other form of records as files, records, or for the information contained therein.

No paper materials designated as "classified, ““sensitive,”, “witness”, or Privacy Act shall be recycled under this contract. The Contractor shall not be required to shred any recyclable paper. The Government will keep paper shredded in bags for pickup. The Contractor shall pick up any paper material that the Government has declassified provided that the material meets the requirements listed in this paragraph.

8.3.3. Safety and Environmental

8.3.3.1. Safety Requirements and Reports

The Contractor shall perform work in a safe manner as required by OSHA Safety and Health Requirements. The Contractor shall provide a verbal report to the CO as soon as possible of each occurrence of damage to Government property or an accident resulting in death, injury, occupational disease, or adverse environmental impact. The Contractor shall provide a complete copy of any required Accident Investigation Report to the CO within five calendar days of each occurrence.

8.3.3.2. Environmental Controls

The Contractor shall be knowledgeable of and shall comply with all applicable federal, state, and local laws, permits, and environmental requirements and instructions. The Contractor shall ensure policies and procedures are established that protect the health and safety of employees and the community to minimize or eliminate the risk of environmental problems.

If the Contractor spills or releases any substance known to be hazardous into the environment, the contractor shall immediately report the incident to the Building Manager and notify the COTR or in his or her absence the CO. The contractor will also file any and all necessary reports to state environmental protection authorities regarding the spill.

The contractor shall be liable for containment and environmental cleanup as well as any resulting costs incurred from the spill or release of such substance.

The Contractor is responsible for advising his employees of all Environmental and Hazardous Materials Handling and is also required to have and maintain Material Safety Data Sheets (MSDS) for all materials used by the Contractor in accordance with federal and state laws and/or regulations.

8.3.3.3. Conservation of Utilities

The Contractor shall require their employees to practice utilities conservation. The Contractor shall operate under conditions that prevent the waste of utilities including but not limited to:

• Not idling the motors of the transport vehicles for any longer than necessary to pick-up trash and recyclable materials at the federal buildings to reduce GHG emissions.

• Turning off the motor of all vehicles that do not require the motor to run for the purpose of loading the vehicle.

• Not creating any litter at loading locations, or while transporting material to the disposal point(s)

• If Contractor employees use minor building utilities, e.g. lights at loading docks, turning off lights when not in use, turning off water faucets or valves when not in use.

8.3.4. Hours and Location of Operation

8.3.4.1. Normal Operating Hours

Contract personnel services shall be required as called for during the open hours of the Federal facilities, which is typically Monday through Friday 7:00 AM to 5:00 PM, unless otherwise specified in Exhibit 1, Column (F).

8.3.4.2. Federal Holidays

Contract personnel services shall not be required on the following federal established holidays: New Year's Day, Martin Luther King’s Birthday, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day, and Christmas Day.

8.3.4.3. Exceptions

If the Contractor foresees a need to respond to a call for services from any of the Federal Buildings at a date and time outside those specified or referred to in any other section, the Contractor shall notify the Building Manager’s Office at least 24 hours in advance of such irregular circumstances.

8.3.4.4. Continuity of Services

If routine services are disrupted for more than one (1) full calendar week, the Government reserves the right to procure such services from another source, until routine waste removal services are restored by the Contractor. Any and all expenses incurred to provide continuity of services due to a disruption that is strictly the fault of the Contractor shall be paid by the Contractor.

8.3.5. Insurance, Licensing, and Permits

All service employees provided by the Contractor shall possess a current, valid license required State of Massachusetts to operate any vehicle involved in pick-up and removal of waste. Such license shall be appropriate for the size and weight of the vehicle operated.

Prior to the start of the Contract, the Contractor shall provide the CO with a copy of any applicable permit or certificate held by the corporate entity to transport, handle, remove and dispose of waste in the State of Massachusetts.

The Contractor shall provide to the Contracting Officer proof that it is has obtained insurance required by the Contract in the form of certificates of insurance or binders held by the corporate entity in the State of Massachusetts.

The Contractor shall submit to the Contracting Officer all renewal certificates issued during the life of this Contract immediately upon issuance. Copies of all current insurance certificates or binders should also be sent to the GSA COTR(s).

8.3.6. Meetings

A kick-off meeting will be held post-award between GSA and the Contractor.

The Contractor or his representative to meet with the CO, contract administrator, Quality Assurance Evaluator (QAE) and other Government personnel on a monthly basis or as often as deemed necessary.

8.3.7. Inspections

The Government reserves the right to conduct inspections as it deems necessary. These inspections may include the Contractor’s equipment located at the federal building sites; Contractor’s facilities; and any landfill, composting, or recycling facility utilized by the Contractor.

8.3.8. Actual Weights

All material must be weighed at the point of pick up. Estimated weights will not be accepted.

8.4. Contractor Employees

8.4.1. Supervision

The Contractor shall be responsible for maintaining satisfactory standards of employee competency, conduct, appearance, and integrity. The Contractor shall be responsible for taking disciplinary actions with respect to his employees as may be necessary.

The CO may require removal from the job site those contractor employees deemed to be unsuitable or otherwise objectionable or those whose continued employment under the contract is deemed to be contrary to the public interest or inconsistent with the best interests of the Government.

Prior to performing waste removal services, the contractor shall ensure that contract workers are knowledgeable of the policies and procedures of their specific place of performance in and upon the premises of the federal facility.

Personnel shall read, understand, speak, and write English well enough to effectively communicate with the Building Manager, COTR, any employees and other contractors working on-site.

The Contractor shall ensure contract workers maintain open and professional communication with the GSA employees and other contractors working on-site.

The Contractor shall not employ persons for work on this Contract if such employee is identified to the Contractor by the contracting officer as a potential threat to the health, safety, security, general well-being, or operational mission of the installation and its population. Key personnel will be required to secure a security credential through the servicing FMSP security organization.

Contractor personnel shall be easily recognized as contractor employees. The Contractor shall provide each employee with an identification badge that shall include the employee’s name, employee’s photograph, and contractor’s name. Identification shall be available prior to employment and shall be worn or attached to the outer garment at all times.

Contractor personnel operating trucks and/or motor vehicles must possess a valid state driver’s license.

The Contractor shall maintain a current listing of employees. The list will include employee’s names, social security numbers, and, if available, their security credential status. This list shall be validated by the contractor’s security manager and provided to the CO and servicing FMSP security organization at the contract start date. An updated listing shall be provided upon change of employees.

8.4.2. Contract Manager

The Contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate or alternates, who shall act for the contractor when the manager is absent, shall be designated in writing to the CO prior to the contract start date. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.

The contract manager or alternate, if on-site, shall be available during normal duty hours within 60 minutes to meet with Government personnel (designated by the CO) to discuss problem areas. If the contract manager is off-site, this meeting may be arranged by means of telecon with Government personnel, at the Government’s discretion. After normal building operation hours, the manager or alternate shall be available within 2 hours.

The contract manager and alternate or alternates must be able to read, write, speak, and understand the English language.

8.4.3. Point of Contact

The Contractor shall designate a point of contact (POC), with full authority to act on behalf of the Contractor, to the CO before the contract start date. This POC shall be available by telephone to both the Building Manager(s) and the COTR to resolve and/or respond to issues or work pursuant to this contract. The telephone/cell phone information shall be provided to the CO before the contract start date.

8.4.4. Service Contract Act – Wage…