Attachment_B _Office_Cleaning_SOW.pdf

Attachment B: Statement of Work for OPIC Cleaning Services

STATEMENT OF WORK FOR OPIC CLEANING SERVICES

1.0 SCOPE OF WORK

OPIC requires professional carpet maintenance services, office detailing services and general cleaning of OPIC kitchen appliances to enhance and maintain the appearance of OPIC’s facility, and extend the wear-life of the facility. Contractor will provide equipment, materials, and man-power required for services.

2.0 BACKGROUND

OPIC is the U.S. Government’s development finance institution. It mobilizes private capital to help solve critical world challenges and in doing so, advances U.S. foreign policy. Because OPIC works with the U.S. private sector, it helps U.S. businesses gain footholds in emerging markets catalyzing revenues, jobs and growth opportunities both at home and abroad. OPIC achieves its mission by providing investors with financing, guarantees, political risk insurance, and support for private equity investment funds.

3.0 SPECIFIC REQUIREMENTS

3.1 Carpet

The contractor will clean the total carpeted space on the 10th thru 12th floors (approximately

117,000 square feet) utilizing a system of carpet cleaning that is consistent with standard industry practice and meets carpet manufacturer recommendations. The cleaning shall be performed with exceedingly low moisture to maintain the integrity of the fiber and the installation. Carpet will be well extracted to prevent excess moisture to remain. All cleaning solutions will be removed from baseboards, furniture, chairs, trash receptacles, and other similar items. Carpets should be free of stains and discoloration. Uniformity of the appearance of carpet in adjacent areas shall be maintained.

The carpeted space in the high traffic areas including the reception area, conference rooms and hallways will be power pile lifted.

3.2 Appliances

Pantries and kitchens throughout the space consist of approximately:

14 refrigerators, 15 microwaves, 2 ovens, 10 icemakers, 10 water cooler/dispensers and 3 dishwashers.

3.2.1 Refrigerators

Contractor will provide for cleaning and sanitizing (inside and outside). Contractor will remove and discard all spoiled and outdated food products/condiments, and any food or beverages in opened containers. Contractor will wash, rinse and stack all food containers, removed from refrigerator in OPIC’s kitchen areas. All food and beverage in unopened containers will be checked for expiration dates. If expired, they will be thrown out.

3.2.2 Microwaves

Contractor will provide for cleaning and sanitizing (inside and outside)

3.2.3 Ovens

Contractor will provide for cleaning and sanitizing (inside and outside).

3.2.4 Icemakers

Contractor will provide for cleaning and sanitizing (inside and outside). Icemakers will be cleaned of ice chips, discarded in the sink, and wiped out.

3.2.5 Water Dispensing Units

Contractor will provide for general cleaning and sanitizing (inside and outside)

3.2.6 Dishwashers

Contractor will provide for general cleaning and sanitizing (inside and outside)

3.3 Office Detailing Services

Miscellaneous detailed cleaning as requested to include.

Wood and laminate surfaces will be thoroughly cleaned, conditioned with wood treatment, and hand buffed. Approximately:

260 offices

102 cubicles

1065 chairs

256 doors – both sides

1 Board Room table

1 Europe room table

15 sofas

34 assorted conference room tables

Upholstered furniture will be thoroughly cleaned. Chair fabric is to be brushed clean or shampooed. Chair arms, backs, and legs are to be cleaned or polished.

Leather furniture will be cleaned & nourished

Detailed cleaning of offices vacated to ready them for arriving occupants.

4.0 GENERAL CONTRACTOR REQUIREMENTS

During the work, the contractor shall be responsible for any damage to interior of appliances due to usage of damaging cleaning products or using sharp instruments and tools to clean the interior of appliances. Any damage sustained will cause the contractor to replace appliance with a similar/same suitable replacement.

The contractor will be responsible for providing all of their cleaning products and trash removal bags.

Upon notification, the contractor shall perform special cleaning as required. Special cleaning services will be priced separately from routine services, but may consist of all or some of the basic services within this contract. These services will be handled and billed on a separate basis.

Work will be coordinated with the COR and in most cases, will be performed outside of normal business hours or on weekends.

The Contractor shall designate a representative who shall be responsible for on-site supervision of the Contractor's workforce at all times. This supervisor shall be the focal point for the Contractor and shall be the point of contact with U.S. Government personnel.

5.0 CONTRACTING OFFICER’S REPRESENTATIVE (COR)

The COR is responsible for monitoring Contractor performance, advising the Contractor of unsatisfactory performance, and notifying the Contracting Officer of continued unsatisfactory performance. The Contractor, not the Government, is responsible for management and quality control to meet the terms of the contract. The role of the Government is to conduct quality assurance to ensure that contract standards are achieved.

The COR will receive and document any complaints from Government personnel regarding the services provided. If appropriate, the COR will send the complaints to the Contractor for corrective action.

The COR will schedule required work with the Contractor. Work will be performed evenings or weekends, excluding Federal holidays.

6.0 PLACE OF PERFORMANCE

Services are to be conducted at 1100 New York Ave, NW, Washington DC.

7.0 PERIOD OF PERFORMANCE

The term of this contract will consists of a one (1) year base period with four (4), one (1) year option periods. Work will be performed off hours; either evenings after 6 PM or on weekends.

8.0 SCHEDULE OF CONTRACTED SERVICES:

Performance

Objective

As Needed Monthly Quarterly Annually

Carpet Control of spots and small areas as requested

Spot cleaning of elevator lobbies, reception , public areas, conference rooms, offices and hallways

All hallway and corridors will be power pile lifted and thoroughly cleaned.

Total areas of all carpeting will be thoroughly cleaned.

Microwaves and refrigerators

Cleaning and sanitizing, removal of out-dated or spoiled foods

Water cooler/ dispensers

Cleaning and sanitizing

Dishwashers Cleaning and sanitizing

Ovens Will be performed as requested

Office Detailing Will be performed as requested