N6247319Q0212_01.pdf

COMBINED SYNOPSIS/SOLICITATION

PEST CONTROL SERVICES

MARINE CORPS AIR STATION MIRAMAR, SAN DIEGO, CA

(1) This is a combined synopsis/solicitation for commercial items and services prepared in accordance with the format in Federal Acquisition Regulation (FAR) Subpart 12.6 and in conjunction with FAR 13.5, as supplemented with additional information included in this notice. This notice constitutes the only solicitation.

(2) The solicitation number is N62473-19-Q-0212 and issued as a Request for Quotation. It is the quoters responsibility to monitor this site for the release of amendments (if any).

(3) This notice and the incorporated provisions and clauses are those in effect through the Federal Acquisition Circular (FAC) 2019-03, effective July 12, 2019.

(4) Set-aside: This acquisition is 100% set-aside for eligible Service Disabled Veteran Owned Small Business (SDVOSB) participants. Quoter must have a valid SDVOSB certification in order to be eligible for award. The North American Industry Classification System (NAICS) code applicable for this acquisition is 561710 for Exterminating and Pest Control Services and the small business size standard is $11.0 million.

(5) Schedule of Prices: See attachment Section J-0200000-07 Exhibit A through E Worksheet for a list of line item numbers and items, quantities and units of measure including options. See also attachment Section L for specific instructions to quoters.

(6) Description of Requirement: Naval Facilities Engineering Command (NAVFAC) Southwest (SW), Facilities Engineering Acquisition Division (FEAD), Miramar is seeking for a qualified and licensed contractor to provide pest control services at Marine Corps Air Station (MCAS) Miramar located in San Diego, California.

The contractor shall furnish labor, personnel, management, supervision, tools, materials, equipment, transportation, and other non-personal services necessary to perform all requirements defined in Attachment Section C Annex 1503020 including all attachments listed below.

(a) Section C Annex 0100000 and 0200000;

(b) Section F Annex 0200000 and 1503020; and

(c) Section J Annex 0200000 and 1503020

(7) Period of Performance: The base period of performance is anticipated to begin on September 1, 2019 through March 31, 2020 with four (4) one-year option period for a total duration of five (5) years or fifty-five (55) months.

Place of performance: The required services shall be performed at MCAS Miramar, 2258 Mitscher Way San Diego, CA 92145.

FOB Terms: Destination

(8) The provision at FAR 52.212-1, Instruction to Offerors - Commercial Items including its addendum apply to this acquisition. See attachment Section L for Specific instructions to quoters.

(9) In lieu of the provision at FAR 52.212-2, the evaluation procedures applicable for this acquisition are described in attachment Section M of Evaluation Procedures.

(10) Quoter shall include a completed copy of the provision at FAR 52.212-3, Offeror Representations and Certifications of Commercial Items, with its quote as applicable.

(11) The clause at FAR 52.212-4, Contract Terms and Conditions -- Commercial Items including its addendum apply to this acquisition. See attachment Section I - Contract Clauses.

(12) The clause at FAR 52.212-5, Contract Terms and Conditions Required to Implement Statutes or Executive Orders -- Commercial Items, applies to this acquisition. See attachment Section I - Contract Clauses.

(13) Special Contract Requirements: There are no additional contract requirements necessary for this acquisition.

(14) Defense Priorities and Allocations System (DPAS): DPAS and assigned ratings are not applicable to this acquisition.

(15) Quotation Due Date: Quotes are due on August 5, 2019 at 11:00 AM Pacific Time (PST). Submit your quote directly to the Contract Specialist, Gina Valdez, see Section L for specific instructions.

(16) Questions: All questions/inquiries must be submitted via email by completing the Request for Information (RFI) form provided as Attachment I – RFI at gina.r.valdez@navy.mil and jennelyn.peters@navy.mil no later than 1:00 PM PT on Tuesday, July 23, 2019. Please ensure to reference “RFI for N62473-19-Q-0212 – Pest Control Services” within the subject line of your email. Responses will be compiled and posted on Federal Business Opportunities (FBO) website before or after July 29, 2019. Telephone inquiries will not be accepted.

SECTION C- ANNEX 0100000 – GENERAL INFORMATION

Table of Contents

Spec Item Title

1 General Information

1.1 Outline of Services

1.2 Verification of Workload and Conditions

1.3 Acquisition of Additional Work

1.4 Background Information

1.5 Verification of Workload and Conditions

1.6 Climate Patterns

1.7 Related Information

1.8 Navy Approach to Service Contracting

1.8.1 Partnering Philosophy

1.8.2 Contractor's Knowledge

1.8.3 Industry Best Practices

1.9 Standard Template

1.10 Navy PBSA Approach

1.11 Technical Proposal Certification N/A

Section C – Annex 0100000 General Information Spec Item

Title Description

1 General Information

1.1 Outline of Services Except where otherwise stated, the Contractor shall furnish all labor, supervision, management, tools, materials, equipment, facilities, transportation, incidental engineering, and other items necessary to provide the services outlined below and described in this Performance Work Statement (PWS) at Marine Corps Air Station Miramar and East Miramar, San Diego County, California. The type of contract anticipated for this procurement is firm-fixed price (FFP). The PWS is organized into multiple annexes. Annex 1 is "General Information". Annex 2 contains the on-site project management and administration requirements. Annexes 3 through 18 contain the technical requirements. The annex numbers are identified as 1 through 18 in the description column, but the full expanded annex numbers include seven digits (e.g., Annex 1 expanded number is 0100000 as shown in the header row at the top of this page: those that do not apply have “N/A” notated next to them.

Annex 1 General Information Annex 2 Management and Administration Annex 3 Command and Staff N/A Annex 4 Public Safety N/A Annex 5 Air Operations N/A Annex 6 Port Operations N/A Annex 7 Ordnance N/A Annex 8 Range Operations N/A Annex 9 Health Care Support N/A Annex 10 Supply N/A Annex 11 Personnel Support N/A Annex 12 Morale, Welfare and Recreation Support N/A Annex 13 Galley N/A Annex 14 Housing N/A Annex 15 Facilities Support 1503020 – Pest Control Annex 16 Utilities N/A Annex 17 Base Support Vehicles and Equipment N/A Annex 18 Environmental N/A

1.2 Project Location The work shall be performed at various locations throughout MCAS Miramar and East Miramar located on MCAS Miramar, San Diego Ca.

1.3 Acquisition of Additional

Work

The Government reserves the right to acquire additional services at additional locations in addition to the services and locations identified in the contract using the fixed unit price for recurring and non-recurring services in the contract for the period in effect. Additional services will be incorporated into the contract in accordance with the Changes clause through the issuance of contract modification or use of GCPC. Items of work not covered by this contract but within the general intent are considered in the scope of this contract.

1.4 Background Information The intent of the solicitation is to obtain Pest Control Services. The contract is a performance based specification relying on the Contractor’s experience and expertise determining the best method of treatment in

Item

Title Description conjunction with the Navy’s Intergrated Pest Management Plan (IPMP) while performing Pest Control Services.

1.5 Verification of Workload and

Conditions

Throughout the PWS, the workload data is generally referred to as being located in Section J. Section J provides data such as inventories, maps, floor plans, and tables to represent the type, quantity and location of services to be provided.

1.6 Climate Patterns San Diego weather and climate is moderate.

1.7 Related Information Clarifying Information describes client expectations in a more detailed manner than the Performance Objective and Performance standard alone.

1.8 Navy Approach to Service

Contracting

The Department of Navy (DoN) spends over $1 billion in annual obligations to meet global requirements for facility operations and maintenance provided through Facility Support Contracts (FSC) and additional billions to provide other base operations support services (OBOS). The Head of the Contracting Activity (HCA) of the Naval Facilities Engineering Command (NAVFAC) has focused increased attention on re-engineering FSC contracts in response to customer and industry feedback, budget constraints, and the impact of a variety of contracting, program management and financial management regulations.

The Navy also supports the following principles: 1.8.1, 1.8.2, 1.8.3

1.8.1 Partnering Philosophy The first principle is that the Navy views its contractors as partners and not just abstract service providers. The Navy wants its contractors to succeed because partners' success drives the Navy's successful mission completion.

Within the bounds of acquisition policy the Navy intends to work to find solutions that will be beneficial to both the Government and its partners.

1.8.2 Contractor's Knowledge The second principle is that the Navy will receive insightful management from its contractors. This management will include the knowledge, skills, authority and willingness to use contractor resources to find better ways of serving Navy clients’ strategic and operational goals and objectives. The Navy's use of performance-based objectives evidences this principle.

Although performance work statements will typically contain several levels of performance assessment, the Navy wants its contractors to exercise maximum discretion within bounds of prudent risk management to adjust processes and resources needed to reach specified objectives at the highest performance level.

1.8.3 Industry Best Practices The third principle is that the Navy will adopt industry best commercial practices and maintain state-of-the-art service delivery. It is the Navy and contractor's responsibility as partners to reach this goal. To that end, the Navy's emphasis will be in evaluating performance objectives (end results).

1.9 Standard Template Key to implementing a programmatic approach is using a standard template that ensures Navy-wide consistency yet affords appropriate tailoring to meet local needs. This contract conforms to the standard template and has been tailored for this solicitation. NAVFAC intends to use this template-based approach for future service contracts. Offerors

Item

Title Description should develop an understanding of the template as part of performing due diligence in reaching an understanding of the Navy’s requirements and expectations.

The standard template contains 18 standard annexes. Annex 1 will always contain information that is relevant to the entire scope of the contract.

Annex 2 contains on-site project management and administration requirements that are relevant to the entire scope of the contract. Annexes 3 through 18 contain the technical information and requirements peculiar to that technical annex. Within each technical annex, the organization of information and requirements are also standardized. Specification item 1 will always contain General Information. Specification item 2 will always contain the management and administrative requirements. Specification item 3 will always contain the Firm Fixed-Price (FFP) requirements.

Specification item 4 will always contain the Non-Recurring requirements.

Requirements and standards for higher level specification items apply to all subordinate specification items, e.g., Specification Item 3 standards apply to all firm fixed priced specification items. Specification Item 3.1 is applicable to all 3.1 subordinate specification items. Specification Items

3.2 and 3.3 are not considered subordinate to 3.1. All costs associated with Annexes 1 and 2 and Specification items 1 and 2 must be priced and distributed within Specification Item 3 of Annexes 3 through 18.

1.10 Navy PBSA Approach The Navy’s approach to performance-based service acquisition (PBSA) includes four component parts which are 1) performance outcomes, 2) measurable standards, 3) consideration of incentives, and 4) performance assessment plan.

1.11 Technical Proposal

Certification

N/A

SECTION C – ANNEX 0200000 MANAGEMENT AND ADMINISTRATION - PEST CONTROL

Item

Title

2 Management and Administration

2.1 Definitions and Acronyms

2.2 General Information

2.2.1 Government Regular Working Hours

2.2.1.1 Observed Federal Holidays

2.2.1.2 Restriction to Contractor Working Hours

2.2.2 Wage Determinations

2.2.3 Requirements Hierarchy

2.3 General Administrative Requirements

2.3.1 Required Conferences and Meetings

2.3.2 Training for Maintenance and Operation of New and Replacement Systems and Equipment

2.3.3 Partnering

2.3.3.1 Informal Partnering N/A

2.3.3.2 Contract Partnering Administration N/A

2.3.3.3 Contract Partnering Session Attendees N/A

2.3.4 Permits and Licenses

2.3.5 Insurance

2.3.5.1 Certificate of Insurance

2.3.5.2 Minimum Insurance Amounts

2.3.6 Protection of Government Property

2.3.7 Government Information Technology (IT) System N/A

2.3.8 Directives, Instructions, and References

2.3.9 Invoicing Procedures

2.3.10 Forms

2.3.11 Cost Account Code (CAC) Reporting N/A

2.4 Government-Furnished Property, Materials and Services

2.4.1 Government-Furnished Facilities (GFF)

2.4.2 Government-Furnished Utilities

2.4.3 Government-Furnished Materials (GFM) N/A

2.4.4 Government-Furnished Equipment (GFE) N/A

2.4.5 Government-Furnished Services (GFS) N/A

2.5 Contractor-Furnished Items

2.6 Management

2.6.1 Work Reception

2.6.2 Work Control

2.6.3 Work Schedule

2.6.4 Deliverables

2.6.5 Service Interruptions

2.6.6 Government’s Computerized Maintenance Management Systems (CMMS)

2.6.7 Quality Management System (QMS)

2.6.7.1 Quality Management (QM) Plan

2.6.7.2 Quality Inspection and Surveillance

2.6.7.3 Quality Inspection and Surveillance Report

2.6.8 Property Management Plan

2.6.9 System and Equipment Replacement

2.7 Personnel Requirements

2.7.1 Key Personnel

2.7.1.1 Project Manager (PM)

Item

Title

2.7.1.2 Quality Manager

2.7.1.3 Site Safety and Health Officer (SSHO)

2.7.1.4 Environmental/Energy Manager N/A

2.7.2 Employee Requirements

2.7.2.1 Employee Certification and Training

2.7.2.2 Employee Appearance

2.7.2.3 Employee Conduct

2.7.2.4 Identification as Contractor Employee

2.7.2.5 Removal of Employees

2.7.2.6 Proof of Legal Residency

2.7.3 Enterprise-wide Contractor Manpower Reporting Application (eCMRA) N/A

2.8 Security Requirements

2.8.1 Employee Listing

2.8.2 Vehicles

2.8.3 Passes and DBIDS ID Badges and Flight Line Access

2.8.4 Access to Installation

2.8.4.1 NCACS Program N/A

2.8.4.2 One-Day Passes

2.8.5 Access to Buildings

2.8.6 Access Arrangements

2.8.6.1 Escort Arrangement for Secured Areas

2.8.7 Security Clearances

2.8.8 Access to Sensitive Unclassified Information

2.9 Contractor Safety Program

2.9.1 Accident Prevention Plan (APP)

2.9.2 Activity Hazard Analysis (AHA)

2.9.3 Occupational Risk and Compliance Plans

2.9.3.1 Abrasive Blasting Plan N/A

2.9.3.2 Access/Haul Road Plan N/A

2.9.3.3 Alcohol and Drug Abuse Prevention Plan

2.9.3.4 Asbestos Abatement Plan N/A

2.9.3.5 Chemical Hazard Communication Program

2.9.3.6 Confined Space Program

2.9.3.7 Critical Lift Plan N/A

2.9.3.8 Demolition Plan N/A

2.9.3.9 Emergency Response Plans

2.9.3.10 Excavation/Trenching Plan N/A

2.9.3.11 Fall Prevention and Protection Plan

2.9.3.12 Fire Prevention Program N/A

2.9.3.13 Floating Plant Severe Weather Precaution Plan and Marine Emergency Plan N/A

2.9.3.14 Hazardous Energy Control Program N/A

2.9.3.15 Health Hazard Control Program and Hazard Communication Program N/A

2.9.3.16 Heat/Cold Stress Monitoring Plan N/A

2.9.3.17 Lead Compliance and Abatement Plan N/A

2.9.3.18 Radiation Safety Program N/A

2.9.3.19 Respiratory Protection Program

2.9.3.20 Site Sanitation Plan N/A

2.9.3.21 Temporary Facility Layout Plan N/A

Item

Title

2.9.3.22 Underground Emergency Rescue Plan N/A

2.9.4 Accident and Damage Reporting

2.9.4.1 Accident Reporting and Notification Criteria

2.9.5 Fire Protection

2.9.6 Monthly On-Site Labor Report

2.9.7 OSHA Citations and Violations

2.9.8 Safety Inspections and Monitoring

2.9.9 Safety Certification

2.9.10 Safety Apparel on Jobsites

2.10 Environmental Management and Sustainability

2.10.1 Energy Management Program

2.10.1.1 Water Conservation Plan

2.10.1.2 Energy Efficient Products

2.10.2 Environmental Protection

2.10.2.1 ODS Requirements for Refrigerant Recycling N/A

2.10.2.2 Non-Hazardous Waste Disposal

2.10.2.3 Hazardous Waste Disposal

2.10.2.4 Spill Prevention, Containment, and Clean-up

2.10.2.5 Hazardous Material Management

2.10.2.6 Protection of Endangered and Threatened Species (Flora and Fauna)

2.10.2.7 Noise Control

2.10.2.8 Salvage

2.10.2.9 Asbestos Containing Material (ACM)

2.10.3 Sustainable Procurement and Practices N/A

2.11 Disaster Preparedness

2.12 Technical Library

2.13 Warranty Management N/A

2.14 FFP Work Procedures

2.14.1 Notification to the Government for Work Above the FFP Limitations

2.14.2 FFP Exhibit Line Item Numbers (ELINs)

2.14.3 Common Output Level Standards (COLS) Options N/A

2.15 Non Recurring Work N/A

2.15.1 Unit Priced Task (UPT) Work (Non-Negotiated) N/A

2.15.1.1 Acceptance and Performance

2.15.1.2 Invoicing and Receiving Payment

2.15.2 Unit Priced Labor (UPL)Work (Negotiated) N/A

2.15.2.1 NON RECURRING Preparation of Proposals N/A

2.15.2.1.1 Labor Requirements N/A

2.15.2.1.2 Material and Equipment Requirements N/A

2.15.2.2 Issuance of Final Task Order N/A

2.15.3 NON RECURRING ELINS N/A

Section C – Annex 0200000 Management and Administration – Pest Control

Spec Item Title Description 2 Management and

Administration

2.1 Definitions and

Acronyms

Definitions and Acronyms are listed in J-0200000-01

2.2 General Information

2.2.1 Government Regular

Working Hours The Government's regular working hours are from 0700-1600, five days per week, Monday through Friday, except observed Federal holidays.

Exceptions to regular hours may be required at various activities such as but not limited to CDC, Reserve Center, Headquarters Buildings and others where operationally, their hours vary. Contractor shall coordinate with such activities so as to avoid disruption to occupants and their mission. The performance of other work requirements shall be accomplished within the Government’s regular working hours unless the specific work requirement specified herein necessitates otherwise. Any other work outside Government regular working hours requires prior KO approval.

2.2.1.1 Observed Federal

Holidays

The Government observes the following holidays: New Year’s Day, Martin Luther King Jr.’s Birthday, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Christmas Day.

2.2.1.2 Restriction to

Contractor Working Hours

Work may be restricted to be performed during specific time frames due to security or operational requirements e.g. Annual Air Show, High Profile Visitor on the Station or other event.

2.2.2 Wage Determinations Wage Determinations are included in J-0200000-09.

2.2.3 Requirements

Hierarchy Requirements or definitions specified in each spec item of this contract apply to subordinate paragraphs. For example, requirements shown in spec item 3.1 would apply to spec items 3.1.1, 3.1.2, 3.1.2.1 and so on.

Likewise, Performance Standards specified at a lower digit level (i.e. spec item 3.1.1, 3.1.2, 3.1.2.1) apply when performance is assessed at a higher tier (i.e., spec item 3.1) based on the composite work requirements.

2.3 General Administrative

Requirements

2.3.1 Required Conferences

and Meetings

The Contractor may be required to attend administrative and coordination meetings. The Contractor may be required to attend administrative and coordination meetings. Refer to J-0200000-02 for all meetings Contractors are required to attend.

2.3.2 Training for

Maintenance and Operation of New and Replacement Systems and Equipment

When construction, renovation, or repair work is performed by means other than this contract, the Contractor shall attend Government provided training, as applicable, for maintenance and operation of new and replacement systems and equipment at no additional cost to the Government.

2.3.3 Partnering To increase the likelihood of successful performance of this contract, the Government requires cohesive partnerships with its Contractors and subcontractors. Key stakeholders, including the supported commands who will receive services, principal individuals from NAVFAC, the performance assessment team, and representative(s) of the installation(s) will be invited to participate in the partnering process. Key members of the prime and subcontractor teams, including senior management personnel must participate. The partnership will draw on the strength of each organization in an effort to achieve quality contract services done right the first time, within the contract price, as scheduled, and without any safety mishaps.

Periodic performance meetings to discuss schedule and work performance will be held as needed.

Partnering should accomplish three goals:

- The first goal is to develop a cohesive team with common purpose, commitment and established communication processes.

- The second goal of partnering is contract specific, identifying risks and opportunities for the team to address.

- The third goal is to sustain the Partnership throughout the contract by identifying and addressing issues that affect the Partnership.

2.3.3 Partnering To increase the likelihood of successful performance of this contract, the Government requires cohesive partnerships with its Contractors and subcontractors. Key stakeholders, including the supported commands who will receive services, principal individuals from NAVFAC, the performance assessment team, and representative(s) of the installation(s) will be invited to participate in the partnering process. Key members of the prime and subcontractor teams, including senior management personnel must participate. The partnership will draw on the strength of each organization in an effort to achieve quality contract services done right the first time, within the contract price, as scheduled, and without any safety mishaps.

Periodic performance meetings to discuss schedule and work performance will be held as needed.

Partnering should accomplish three goals:

- The first goal is to develop a cohesive team with common purpose, commitment and established communication processes.

- The second goal of partnering is contract specific, identifying risks and opportunities for the team to address.

- The third goal is to sustain the Partnership throughout the contract by identifying and addressing issues that affect the Partnership.

2.3.4 Permits and Licenses The Contractor shall obtain all required permits, licenses, and authorizations to perform work under this contract and comply with all the applicable Federal, state and local laws and regulations. Proof of local/state licensing shall be provided prior to contract award as part of the proposal submission.

2.3.5 Insurance The Contractor shall submit a Certificate of Insurance within 15 days after award per Section F as evidence of the existence of the following insurance coverage in amounts not less than the amounts specified below in accordance with the FAR Clause 52.228-5, INSURANCE – WORK ON A GOVERNMENT INSTALLATION. This insurance must be maintained during the performance period.

2.3.5.1 Certificate of Insurance The Certificate of Insurance shall provide for at least 30 calendar days written notice to the KO by the insurance company prior to cancellation or material change in policy coverage. Other requirements and information are contained in the aforementioned insurance clause.

2.3.5.2 Minimum Insurance

Amounts

The Contractor shall procure and maintain, during the entire period of performance under this contract, the following minimum insurance coverage:

Comprehensive General Liability: $500,000 per occurrence

Automobile Liability: $200,000 per person, $500,000 per occurrence, $20,000 per occurrence for property damage

Workmen's Compensation: As required by Federal and state worker's compensation and occupational disease statutes.

Employer's Liability coverage: $100,000, except in states where worker's compensation may not be written by private carriers.

Other Insurance as required by state law for California.

2.3.6 Protection of

Government Property

During execution of the work, the Contractor shall protect Government property. The Contractor shall return areas damaged as a result of negligence under this contract to their original condition at no cost to the Government.

2.3.8 Directives, Instructions, and References

Department of Defense (DoD), Secretary of the Navy (SECNAV), Chief of Naval Operations (OPNAV), and other applicable Directives, Instructions, and References are listed in section J-0200000-03. The Contractor shall comply with the most current version of directives, instructions, and references including versions published during the term of the contract.

2.3.9 Invoicing Procedures Refer to Invoicing procedure and sample in Section J-0200000-04

2.3.10 Forms Forms referenced in this Annex, e.g. accident reporting, and damage reporting are included among the Forms in J-0200000-05.

2.4 Government-Furnished

Property, Materials and Services

The Government will furnish or make available to the Contractor certain Government-owned facilities, utilities, materials, and equipment for use in connection with this contract. Refer to J-0200000-06.

2.4.1 Government-Furnished

Facilities (GFF)

The government space located at B-6292 for the purpose of limited storage of chemicals used for this contract. Facility is listed in J-0200000- 06.

2.4.2 Government-Furnished

Utilities

The Government will furnish water and electricity at existing outlets required for the work to be performed under the contract at no cost to the Contractor. Information concerning the location of existing outlets may be secured from the KO. The Contractor shall provide and maintain, at its expense, the necessary service lines from the existing Government outlets to the work site. Services required by the Contractor, for which there are no available Government outlets, shall be provided by the Contractor at no cost to the Government.

2.4.3 Government-Furnished

Materials (GFM)

N/A

2.4.4 Government-Furnished

Equipment (GFE)

N/A

2.4.5 Government-Furnished

Services (GFS)

N/A

2.5 Contractor-Furnished

Items

Except for items identified as Government Furnished, the Contractor shall provide all equipment, materials, parts, supplies, components, and facilities to perform the requirements of this contract. The KO may inspect Contractor-furnished items for adequacy and compliance with contract requirements. Inadequate or unsafe items shall be removed and replaced by the Contractor at no cost to the Government. Materials containing asbestos, lead, and polychlorinated biphenyls (PCBs) shall not be brought onsite. Energy efficient tools and equipment shall be used when available. The KO may at any time require Samples, Material Safety Data Sheets (MSDS) or Manufacturer’s Data Cut Sheets of Materials used in this contract.

2.6 Management The Contractor shall manage the total work effort associated with the services required herein to meet the performance objectives and standards.

Such management includes but is not limited to planning, scheduling, cost accounting, report preparation, establishing and maintaining records, and quality assurance. The Contractor shall provide a staff with the necessary management expertise to ensure performance objectives and standards are met.

2.6.1 Work Reception The Contractor shall provide the capability to receive, prioritize, correspond, and respond to service orders and task orders during Government regular working hours and provide a point of contact at a local or toll free number who can perform the above function during other than Government regular working hours.

2.6.2 Work Control The Contractor shall implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking and reporting of work in progress. The Contractor shall plan and schedule work to assure material, labor, and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein. Verbal scheduling and work status updates shall be provided when requested by the KO. A status update of any item of work must be provided within two hours of the inquiry during regular working hours, and by 0800 the following work day for inquiries after regular working hours.

2.6.3 Work Schedule The Contractor's work shall not interfere with normal Government business. In those cases where some interference is unavoidable, the Contractor shall minimize the impact and effects of the interference. The Contractor shall provide advance access of all of its work schedules to the Government. The Contractor shall notify the KO of any difficulty in scheduling work due to Government controls. Work schedules shall be submitted to and approved by the COR with the exception of service orders generated by facilities production control via USMCMax (MAXIMO) as specified in Section F.

2.6.4 Deliverables Records and reports are specified in Section C and listed as deliverables in Section F. The Contractor shall submit accurate and complete documents within the required timeframes as specified in Section F.

Government acceptance of deliverables will not relieve the Contractor of the responsibility for any error or omission which may exist in the deliverable, as the Contractor is responsible for all requirements of this contract.

2.6.5 Service Interruptions If any utilities or other services must be discontinued (even temporarily) due to scheduled contract work, the Contractor shall notify the KO, affected tenants no less than 21 days in advance when more than one facility is affected and not less than 7 days if only one facility is affected.

If the discontinued service is due to an emergency breakdown the Contractor shall notify the KO, affected tenants and customers as soon as practicable.

2.6.6 Government’s

Computerized Maintenance Management Systems

(CMMS)

The Contractor will be given access into USMC MAXIMO data base after award. See J-0200000-06 Access and Training will be provided to the Contractor by the MAXIMO Administrator with Facilities Maintenance Division (FMD) at no cost to the Contractor. Note, The Contractor must be able to clear a security check in order to obtain a Government CAC card which is necessary to access MAXIMO. The Contractor shall maintain records stored in the MAXIMO system of record for all service operations and shall provide all required data elements as identified below.

The Contractor shall manually enter required work order and asset data directly into MAXIMO.

All required service performance data fields indicated in each service order or PM work order.

The Contractor shall provide ongoing updates in the long description of the service order to include but not limited to: start date, date in progress, material status if applicable, name of point of contact, labor hours used, material costs, equipment costs, date of completion, etc. This information is necessary to establish historical information.

The Contractor shall ensure all information is updated in MAXIMO as specified in each annex for all work performed.

2.6.7 Quality Management

System (QMS)

The Contractor shall establish and maintain a complete QMS program in accordance with the provisions specified herein. The Contractor’s QMS program shall provide an effective and efficient means of identifying and correcting problems throughout the entire scope of operations. The Contractor's QMS program shall address:

Accurate documentation of work processes, procedures, and output measures.

A systematic procedure for assessing compliance with performance objectives and standards.

Accurate documentation of quality inspections and surveillance conducted throughout the execution of work.

Assessment-driven corrective actions and process adjustments as appropriate in a timely manner.

2.6.7.1 Quality Management

(QM) Plan

The Contractor shall develop and submit a QM Plan per Section F. The QM Plan shall describe the QMS methodology and approaches used under this contract. If any changes are made during the period of performance, submit to the KO a revised QM Plan for acceptance.

2.6.7.2 Quality Inspection and

Surveillance

The Contractor shall establish and maintain an inspection and surveillance system in accordance with the FAR Clause 52.246-4, INSPECTION OF SERVICES – FIXED PRICE, to ensure that the work performed conforms to the contract requirements. The Contractor shall document and maintain a file of all scheduled and performed inspections and surveillances, inspection and surveillance results, and dates and details of corrective and preventive actions. The quality inspection and surveillance file shall be the property of the Government and made available during the Government’s regular working hours. The file shall be turned over to the KO within five calendar days of termination of the contract.

2.6.7.3 Quality Inspection and

Surveillance Report The Contractor shall submit a copy of the Contractor Quality Inspection and Surveillance Report per Section F. The Contractor Quality Inspection and Surveillance Report shall include a summary and results of the quality inspection and surveillance events performed and assessment-driven corrective actions and process adjustments during the previous month.

The Government may adjust the frequency of the submittal based on the Contractor’s quality of performance.

2.6.8 Property Management

Plan

The Contractor shall establish and maintain a plan that meets the contract clause requirements of Specification Item 2.4, Government-Furnished Property, Materials and Services, of this Annex. This plan shall identify the Contractor’s policies, procedures, and practices in receiving and performing physical inventories, repairing and maintaining, preserving and protecting, and reporting the disposition of accepted government property in its possession. The Property Management Plan shall be submitted per Section F.

2.6.9 System and Equipment

Replacement

The Contractor shall maintain the integrity and performance of existing energy saving, water conservation or other sustainability design features of systems and equipment in the performance of repair and replacement work. Except where otherwise specified, replacement components shall be of the same model/style or equivalent as the component being replaced.

Substitutes for replacement components must be accepted by the KO prior to use. The KO will furnish available information for the existing systems and equipment.

2.7 Personnel

Requirements

The Contractor shall comply with the personnel requirements stated below.

2.7.1 Key Personnel The Contractor shall submit a List of Key Personnel and Qualifications per Section F. The Contractor shall provide any additional information requested by the KO necessary to certify their qualifications.

The Contractor shall submit an Organizational Chart per Section F showing lines of authority of the key personnel and on-site supervisor(s) for this contract. The chart shall include names of personnel and their position title in this contract. As a minimum, include the PM, Quality Manager, SSHO, and on-site supervisor(s) and who they will report directly to for this contract. The key personnel shall be revised as applicable for the contract.

2.7.1.1 Project Manager (PM) The PM shall have at least three years of experience in managing contracts of similar size, scope and complexity. PM shall have authority to act for the Contractor on all contract matters relating to this contract. The PM shall be available during Government's regular working hours and shall be on-site within one hour after the Government's regular working hours.

2.7.1.2 Quality Manager The Contractor shall provide a Quality Manager or designated alternate shall be on-site within during the Government's regular working hours and shall be available on-site within two hours after the Government’s regular working hours.

The Quality Manager shall have fulfilled the following pre-requisite training and experiences before being hired as the Quality Manager under this contract:

The Quality Manager shall have at least three years of experience in preparing and enforcing QMS programs on contracts of similar size, scope and complexity. The Quality Manager may be the same person as the

SSHO.

2.7.1.3 Site Safety and Health

Officer (SSHO)

The SSHO must meet the requirements of EM 385-1-1 Section 1 and ensure that the requirements of 29 CFR 1926.16 are met for the project.

Provide a Safety oversight team that includes a minimum of one Competent Person at each project site to function as the Site Safety and Health Officer (SSHO. The SSHO's training, experience, and qualifications shall be as required by EM 385-1-1 paragraph 01.A.17, entitled SITE SAFETY AND HEALTH OFFICER (SSHO), and all associated sub-paragraphs. The SSHO shall have fulfilled the following pre-requisite training and experiences before being hired as the SSHO under this contract:

The SSHO shall have satisfactory experience in preparing and enforcing safety programs on contracts of similar size and complexity in the past, and have completed the OSHA 30-hour construction safety class or equivalent. The SSHO shall maintain competency through 24 hours of formal safety and health related coursework every four years. The SSHO may be the same person as the project manager but shall have fulfilled the pre-requisite qualification and experience.

2.7.1.4 Environmental/Energy

Manager

The Contractor shall provide an Environmental/Energy Manager whose primary duty and responsibility is to ensure Contractor operations adhere to the goals and policies of the Environmental Management System, the Installation Energy Plan, and other specified Sustainability requirements affecting this contract. The Environmental/Energy Manager shall develop, implement and monitor environmental strategies, policies and programs that promote sustainable development and examine the contract activities to establish where improvements can be made and ensure compliance with environmental legislation and energy policy.

The Environmental/Energy Manager shall have a minimum two years experience with environmental procedures similar to those of this contract;

familiarity with Environmental Management Systems (EMSs); and knowledge of environmental regulations and federal energy laws and policy (including energy and water reduction requirements and renewable energy requirements) that are applicable to operations similar to those of this contract.

2.7.2 Employee

Requirements

The Contractor shall provide experienced, qualified, and capable personnel to perform the work in this contract. Personnel shall be fully knowledgeable of all safety, environmental, and energy requirements associated with the work they perform. Personnel shall speak, read, and comprehend English to the extent that they can perform the contract requirements and comply with installation emergency procedures.

2.7.2.1 Employee Certification

and Training

The Contractor shall maintain personnel certification, training, and licensing records for employee requirements specified herein and within all technical annexes/sub-annexes. Certification, training, and licensing records shall be kept current and on file for the duration of the contract including all option periods. Records shall be made available for Government review within 4 hours of request.

2.7.2.2 Employee Appearance The Contractor shall ensure that all employees present a professional appearance that is appropriate for their position. The KO reserves the right to determine the acceptability of any clothing worn. All Contractor/subcontractor employees working under this contract shall be identified by a distinctive nameplate, emblem, or patch attached in a prominent place on an outer garment. Employee identification shall not be substituted for station required passes or badges.

2.7.2.3 Employee Conduct Contractor employees shall conduct themselves in a proper, efficient, courteous and businesslike manner.

2.7.2.4 Identification as

Contractor Employee

Contractor employees shall identify themselves as Contractor personnel by introducing themselves or being introduced as Contractor personnel and displaying distinguishing badges or other visible identification for meetings with Government personnel. All Contractor employees shall appropriately identify themselves as contractor employees in telephone conversations and in formal and informal written correspondence.

2.7.2.5 Removal of Employees The Contractor shall remove from the site any individual whose continued employment is deemed by the KO to be contrary to the public interest or inconsistent with the best interests of National Security.

2.7.2.6 Proof of Legal

Residency

No employee or representative of the Contractor will be admitted to the site of work unless satisfactory Proof of Legal Residency is furnished upon request.

2.7.3 Enterprise-wide

Contractor Manpower Reporting Application (eCMRA)

N/A

2.8 Security Requirements The Contractor shall comply with all Federal, state, and local security statutes, regulations, and requirements. The Contractor shall become acquainted with and comply with all Government regulations as posted, or as requested by the KO when required to enter a Government site. The Contractor shall ensure that all security/entrance clearances are obtained.

2.8.1 Employee Listing The Contractor shall maintain a current Employee List and submit per Section F. The list shall include employee’s name, supervisor, company, and level of security clearance.

2.8.2 Vehicles The company name shall be displayed on each of the Contractor's vehicles in a manner and size that is clearly visible. All vehicles shall display a valid state license plate that complies with State Vehicle Code. Vehicles shall meet all other requirement of the State Vehicle Code, such as safety standards, and shall carry proof of insurance and state registration, if applicable.

2.8.3 Passes and Badges For temporary passes of 14 days or less, sponsors can submit a base access request form three business days prior to guest arrival for proper vetting.

Government Sponsors must submit the base access request to smbmiramarmcas.pmoba@usmc.mil via government email or in person to the Visitor and Registration Center (VRC). After notification from the Government Sponsor, You or your guests must arrive at the VRC and present a valid driver's license/State ID. Guests that are driving must present a valid driver's license, valid vehicle registration and valid vehicle insurance. Longer temporary passes may be obtained as described in Section J-0200000-08.

All Contractor employees requiring long term station access shall obtain the required employee and vehicle passes. Contractor employees must obtain DBIDS identification cards for access to the station at no cost to the Government.

NOTE: The Government intends to issue a CAC card to a designated employee who will directly access USMC MAXIMO for the purpose of updating records. Employees must meet all the background and security requirements to qualify for CAC. Each employee shall wear the Government issued badge over the front of the outer clothing. When an employee leaves the Contractor's service, the employee's Passes and Badges shall be returned within 1 calendar day. Failure to obtain Rapid Gate or qualify for CAC card badges is considered a failure to perform, not a Government generated delay.

The Pass and ID Office/Visitor center is located at B-6200, Miramar Way, San Diego, CA 92145. Phone: 858-577-1469

2.8.4 Access to Installation DBIDS (Defense Biometric Identification System) program for long term projects or facility service contracts.

DBIDS Contractor badges are a form of local identification that gives contractors and other personnel employed from a certain duration unescorted entry onto the installation for official business (i.e., long- term project or service contracts) for a period up to one year, or the length of the contract, whichever is less, and are not required to obtain a new pass from the Base Pass and Identification Office for each visit.

The Government performs background screening and credentialing.

Throughout the year the Contractor employee must continue to meet background screening standards. Periodic background screenings are conducted to verify continued DBIDS participation and installation access privileges. See Section J-0200000-08 for more instruction.

2.8.4.1 NCACS Program N/A

2.8.4.2 One-Day Passes DoD, retired, and dependent ID Card holders 18 years and older are authorized to sponsor/escort up to 10 individuals aboard the installation via the Pass and ID Office at B-6200.

For temporary passes of 14 days or less, sponsors can submit a base access request form three business days prior to guest arrival for proper vetting.

Government Sponsors must submit the base access request to smbmiramarmcas.pmoba@usmc.mil via government email or in person to the Visitor and Registration Center (VRC). After notification from the Government Sponsor, You or your guests must arrive at the VRC and present a valid driver's license/State ID. Guests that are driving must present a valid driver's license, valid vehicle registration and valid vehicle insurance.

The Pass and ID Office/Visitor center is located at B-6200, Miramar Way, San Diego, CA 92145. Phone: 858-577-1469

2.8.5 Access to Buildings The Contractor shall monitor and control access into restricted areas under their responsibility, allowing only those individuals who have been properly cleared into restricted areas or other controlled access areas. The Contractor shall comply with security requirements, plus those imposed by the installation Commander at all times. Personnel with access to special areas will have the appropriate screening and/or security clearance, and personnel requiring routine access to restricted areas will wear special badges authorizing access for those areas. Contractor personnel shall not enter restricted or controlled areas or installation facilities unless specifically authorized in performance of their duties. The Contractor shall secure all buildings and facilities entered during non-duty hours and will secure all building and facilities under the Contractor’s cognizance at the end of each work day or shift period.

2.8.6 Access Arrangements The Contractor shall make all arrangements through the appropriate office necessary to obtain access to buildings, facilities and other work areas, and when necessary, arrange for them to be opened and closed by the controlling authority. The Government may issue keys to the Contractor.

The Contractor shall use due diligence and be responsible for compromised security systems to include replacement costs that result from its action or inaction.

2.8.6.1 Escort Arrangement for

Secured Areas

The Contractor shall make arrangements for Government escort into secured areas requiring escort. The KO will provide information on applicable buildings, spaces and the appropriate point of contact.

The Contractor may experience delays while waiting for escorts. The Government estimates the wait period can be up to 15 minutes. The Contractor shall notify the Government Performance Assessment Representative (PAR) and appropriate point of contract if an escort is not available after 15 minutes and access to accomplish the work is denied.

Unscheduled requirements, e.g., trouble calls, may require a longer wait for an escort.

2.8.7 Security Clearances The Contractor shall obtain all required corporate and personnel Security Clearances prior to commencement of work. The Contractor shall ensure that a list of all personnel with Security Clearances is maintained current, including clearances that are pending.

2.8.8 Access to Sensitive

Unclassified Information

The Contractor personnel whose work involves access to sensitive unclassified information shall undergo a National Agency Check Investigation (NACI) to verify their suitability. If the Contractor personnel currently have a favorably adjudicated NACI the Contractor shall notify the Government Command Security Manager who will validate this in the Joint Personnel Adjudication System (JPAS).

The Contractor shall request from the Government for access to the E-QIP Direct program for the Contractor employees to complete the SF-85 form on line for an NACI. The Security Manager will determine suitability.

Upon a favorable NACI, the Contractor personnel shall provide the completed Personnel Security Investigation (PSI) to the Security Manager along with the original signed release statements and applicant fingerprint card (FD87) per Section F. The Contractor shall be responsibility for providing the fingerprint card.

The request shall be renewed annually or for the duration of the contract if less than one year.

2.9 Contractor Safety

Program

The Contractor shall develop and implement a Safety Program detailing how the Contractor plans, staffs, performs, and controls all safety practices while delivering best value services to the Government without any accidents or mishaps. The Contractor’s safety program shall comply with all safety standards identified in the U.S. Army Corps of Engineers Safety and Health Requirements Manual, EM 385-1-1 and Public Law 91-596, Occupational Safety and Health Act.

2.9.1 Accident Prevention

Plan (APP)

The Contractor shall develop and implement a site Accident Prevention Plan (APP). The APP shall be prepared by the Contractor’s SSHO and shall be followed by all Contractor employees, subcontractors, and vendors at each service site.

The APP shall follow the abbreviated format and include, as a minimum, elements addressed in paragraph…