Section C Rev 1.pdf
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- Solicitation number
- N40085-20-R-2101
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| File | Type | Posted |
|---|---|---|
| N40085-20-R-2101-0001.pdf | ||
| N40085-20-R-2101.pdf | ||
| Base Map.pdf | ||
| ELINS J-0200000-08.xls | XLS spreadsheet | |
| Section F.pdf | ||
| NAVSTA Spill Prevention & EV Requirements.pdf | ||
| Pre-Proposal Inquiry Form.xls | XLS spreadsheet | |
| Section J.pdf |
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0100000 – General Information Spec Item Title Description 1 General Information
1.1 Outline of Services Except where otherwise stated, the Contractor shall furnish all labor, supervision, management, tools, materials, equipment, facilities, transportation, incidental engineering, and other items necessary to provide the services outlined below and described in this Performance Work Statement (PWS) at Naval Station Great Lakes. This is an Indefinite Delivery, Indefinite Quantity (IDIQ) contract to perform Equipment Rental Services. The PWS is organized into annexes. Annex 1 is "General Information". Annex 2 contains the on-site project management and administration requirements. Annexes 3 through 18 contain the technical requirements. The annex numbers are identified as 1 through 18 in the description column, but the full expanded annex numbers include seven digits (e.g., Annex 1 expanded number is 0100000 as shown in the header row at the top of this page
Annex 1 General Information Annex 2 Management and Administration Annex 3 Command and Staff Annex 4 Public Safety Annex 5 Air Operations Annex 6 Port Operations Annex 7 Ordnance Annex 8 Range Operations Annex 9 Health Care Support Annex 10 Supply Annex 11 Personnel Support Annex 12 Morale, Welfare and Recreation Support Annex 13 Galley Annex 14 Housing Annex 15 Facilities Support Sub-Annex 1502000 Facilities Investment – Equipment Rental Annex 16 Utilities Annex 17 Base Support Vehicles and Equipment Annex 18 Environmental
1.2 Project Location The Naval Station Training Center, Great Lakes is located in Illinois’s North Eastern part on the state on the shores of Lake Michigan, approximately 40 miles north of Chicago, IL. and 60 miles south of Milwaukee, WI. Work shall be performed at various building locations located at Naval Station Great Lakes.
The work shall be performed at various locations and could vary from location to location.
1.3 Acquisition of
Additional Work
The Government reserves the right to acquire additional Equipment Rental services at additional locations in addition to the services and locations identified in the Indefinite Delivery, Indefinite Quantity (IDIQ) Price requirements of this contract. Additional services will be incorporated into the contract in accordance with the CHANGES clause, SECTION I or ordered under the indefinite delivery indefinite quantity provisions of the contract. Items of work not covered by this contract but within the general intent are considered in the scope of this contract.
1.4 Background Information The Naval Station Training Center Great Lakes includes the Navy’s only
Recruit Training Command preparing Sailors for the Fleet as well as specialty schools for Gas Turbine Propulsion, Diesel Propulsion, Hull, Machinist, Engineman, Electricians, Fire Control, Quarter Master and many other support activities and commands.
1.5 Verification of
Workload and Conditions
Throughout the PWS, the workload data is generally referred to as being located in Section J. Section J provides data such as inventories, maps, floor plans, and tables to represent the type, quantity and location of services to be provided. However, offerors are encouraged to visit the project site during the site visit for offerors and to visit the technical library during posted hours as part of its due diligence to assess the nature of work and conditions under which work is to be performed.
1.6 Climate Patterns Located in the Midwest, the state of Illinois has four seasons: Spring, Summer, Fall and Winter. The Spring season begins mid-March through mid-June with weather conditions ranging from dry to rainy with cooler temperatures averaging in the lower 40’s to upper 60’s. The Summer season begins mid-June until mid-September with weather conditions ranging from dry to rainy with temperatures averaging in the lower 70’s to upper 80’s. The Fall season begins mid-September through mid-December with weather conditions ranging from dry, rainy, occasional ice/sleet possibly snow. Cooler temperatures averaging in the lower 60’s to low 50’s. The Winter season begins Mid-December through mid-March with weather conditions ranging from dry, rainy, ice, sleet, and snow. Colder temperatures averaging in the lower 30’s to low teens.
1.7 Related Information There are four types of Related Information that can be found in the Description and Related Information columns of the specification as follows:
Informational Notes as used throughout this PWS provides additional information to offerors to be used in developing a thorough understanding of the work to be performed in this contract. Any block of text marked “Informational Notes” throughout Annexes 1 through 18 is subject to this disclaimer. Offerors may not rely upon the "Informational Notes" as material representations of the Government. Information provided in "Informational Notes" does not create a contractual requirement on either party to this contract.
Clarifying Information describes client expectations in a more detailed manner than the Performance Objective and Performance standard alone.
Constraining Information describes limitations to the work performed to meet the Performance Objective and Performance Standard.
Requirement Information further describes client requirements associated with each Performance Objective.
1.8 Navy Approach to
Service Contracting The Department of Navy (DoN) spends over $1 billion in annual obligations to meet global requirements for facility operations and maintenance provided through Facility Support Contracts (FSC) and additional billions to provide other base operations support services (OBOS). The Head of the Contracting Activity (HCA) of the Naval Facilities Engineering Command (NAVFAC) has focused increased attention on re-engineering FSC contracts in response to customer and industry feedback, budget constraints, and the impact of a variety of contracting, program management and financial management regulations.
The Navy also supports the following principles:
1.8.1 Partnering Philosophy The first principle is that the Navy views its contractors as partners and not just abstract service providers. The Navy wants its contractors to succeed because partners' success drives the Navy's successful mission completion.
Within the bounds of acquisition policy the Navy intends to work to find solutions that will be beneficial to both the Government and its partners.
1.8.2 Contractor's Knowledge The second principle is that the Navy will receive insightful management from its contractors. This management will include the knowledge, skills, authority and willingness to use contractor resources to find better ways of serving Navy clients’ strategic and operational goals and objectives. The Navy's use of performance-based objectives evidences this principle.
Although performance work statements will typically contain several levels of performance assessment, the Navy wants its contractors to exercise maximum discretion within bounds of prudent risk management to adjust processes and resources needed to reach specified objectives at the highest performance level.
1.8.3 Industry Best Practices The third principle is that the Navy will adopt industry best commercial practices and maintain state-of-the-art service delivery. It is the Navy's and contractor's responsibility as partners to reach this goal. To that end, the Navy's emphasis will be in evaluating performance objectives (end results).
1.9 Standard Template Key to implementing a programmatic approach is using a standard template that ensures Navy-wide consistency yet affords appropriate tailoring to meet local needs. This contract conforms to the standard template and has been tailored for this solicitation. NAVFAC intends to use this template-based approach for future service contracts. Offerors should develop an understanding of the template as part of performing due diligence in reaching an understanding of the Navy’s requirements and expectations.
The standard template contains 18 standard annexes. Annex 1 will always contain information that is relevant to the entire scope of the contract.
Annex 2 contains on-site project management and administration requirements that are relevant to the entire scope of the contract. Annexes 3 through 18 contain the technical information and requirements peculiar to that technical annex. Within each technical annex, the organization of information and requirements are also standardized. Specification item 1 will always contain General Information. Specification item 2 will always contain the management and administrative requirements. Specification item 3 will always contain the Recurring Work requirements.
Specification item 4 will always contain the Non-Recurring Work requirements. Requirements and standards for higher level specification items apply to all subordinate specification items, e.g., Specification Item 3 standards apply to all recurring work specification items. Specification
Item 3.1 is applicable to all 3.1 subordinate specification items.
Specification Items 3.2 and 3.3 are not considered subordinate to 3.1. All costs associated with Annexes 1 and 2 and Specification items 1 and 2 must be priced and distributed within Specification Item 3 of Annexes 3 through 18.
1.10 Navy PBSA Approach The Navy’s approach to performance-based service acquisition (PBSA) includes four component parts which are 1) performance outcomes, 2) measurable standards, 3) consideration of incentives, and 4) performance assessment plan.
1.11 Technical Proposal
Certification
The Contractor warrants that its proposal incorporated herein by reference will meet or exceed the performance objectives set forth in this contract.
0200000 – Management and Administration Table of Contents
Spec Item Title 2 Management and Administration
2.1 Definitions and Acronyms
2.2 General Information
2.2.1 Government Regular Working Hours
2.2.1.1 Observed Federal Holidays
2.2.1.2 Restriction to Contractor Working Hours
2.2.2 Wage Determinations
2.2.3 Requirements Hierarchy
2.3 General Administrative Requirements
2.3.1 Required Conferences and Meetings
2.3.2 Training for Maintenance and Operation of New and Replacement Systems and Equipment
2.3.3 Partnering
2.3.3.1 Contract Partnering Level C
2.3.3.2 Contract Partnering Administration
2.3.3.3 Contract Partnering Session Attendees
2.3.4 Permits and Licenses
2.3.5 Insurance
2.3.5.1 Certificate of Insurance
2.3.5.2 Minimum Insurance Amounts
2.3.6 Protection of Government Property
2.3.7 Government Information Technology (IT) System
2.3.8 Instructions, Directives, and References
2.3.9 Invoicing Procedures
2.3.10 Forms
2.4 Government-Furnished Property, Materials and Services
2.4.1 Government-Furnished Facilities (GFF)
2.4.2 Government-Furnished Utilities
2.4.3 Government-Furnished Materials (GFM)
2.4.4 Government-Furnished Equipment (GFE)
2.4.5 Government-Furnished Services (GFS)
2.5 Contractor-Furnished Items
2.6 Management
2.6.1 Work Reception
2.6.2 Work Control
2.6.3 Work Schedule
2.6.4 Deliverables
2.6.5 Service Interruptions
2.6.6 NAVFAC MAXIMO
2.6.6.1 MAXIMO Data
2.6.6.2 MAXIMO Method of Data Entry
2.6.6.3 MAXIMO Access
2.6.6.4 MAXIMO Training
2.6.7 Quality Management System (QMS)
2.6.7.1 Quality Management (QM) Plan
2.6.7.2 Quality Inspection and Surveillance
2.6.7.3 Quality Inspection and Surveillance Report
2.6.8 Property Management Plan
2.6.9 System and Equipment Replacement
2.7 Personnel Requirements
2.7.1 Key Personnel
2.7.1.1 Project Manager (PM)
2.7.1.2 Quality Manager
2.7.1.3 Site Safety and Health Officer (SSHO)
2.7.1.4 Environmental/Energy Manager
2.7.2 Employee Requirements
2.7.2.1 Employee Certification and Training
2.7.2.2 Employee Appearance
2.7.2.3 Employee Conduct
2.7.2.4 Identification as Contractor Employee
2.7.2.5 Removal of Employees
2.7.2.6 Proof of Legal Residency
2.7.3 Enterprise-wide Contractor Manpower Reporting Application (eCMRA)
2.8 Security Requirements
2.8.1 Employee Listing
2.8.2 Vehicles
2.8.3 Passes and Badges
2.8.4 Access to Installation
2.8.4.1 NCACS Program
2.8.4.2 One-Day Passes
2.8.5 Access to Buildings
2.8.6 Access Arrangements
2.8.6.1 Escort Arrangement for Secured Areas
2.8.7 Security Clearances
2.8.8 Access to Sensitive Unclassified Information
2.8.9 Employee Status
2.9 Contractor Safety Program
2.9.1 Accident Prevention Plan (APP)
2.9.2 Activity Hazard Analysis (AHA)
2.9.3 Safety and Occupational Health (SOH) Risks and Compliance Plans
2.9.3.1 Alcohol and Drug Abuse Prevention Plan
2.9.3.2 Chemical Hazard Communication Program
2.9.3.3 Confined Space Program
2.9.3.4 Critical Lift Plan
2.9.3.5 Fall Prevention and Protection Plan
2.9.4 Crane Operations
2.9.4.1 Crane Inspections
2.9.4.2 Rigging Gear
2.9.4.3 Crane Operators
2.9.5 Accident and Damage Reporting
2.9.5.1 Accident Reporting and Notification Criteria
2.9.6 Fire Protection
2.9.7 Monthly On-Site Labor Report
2.9.8 OSHA Citations and Violations
2.9.9 Safety Inspections and Monitoring
2.9.10 Safety Certification
2.9.11 Safety Apparel on Jobsites
2.9.12 Emergency Medical Treatment
2.10 Environmental Management and Sustainability
2.10.1 Energy Management Program
2.10.1.1 Water Conservation Plan
2.10.1.2 Energy Efficient Products
2.10.2 Environmental Protection
2.10.2.1 ODS Requirements for Refrigerant Recycling
2.10.2.2 Non-Hazardous Waste Disposal
2.10.2.3 Hazardous Waste Disposal
2.10.2.4 Spill Prevention, Containment, and Clean-up
2.10.2.5 Hazardous Material Management
2.10.2.6 Protection of Endangered and Threatened Species (Flora and Fauna)
2.10.2.7 Noise Control
2.10.2.8 Salvage
2.10.2.9 Asbestos Containing Material (ACM)
2.10.3 Sustainable Procurement and Practices
2.10.3.1 Environmentally Preferable Products
2.10.3.2 Use of Recovered Materials
2.10.3.3 Use of Bio based Products
2.11 Disaster Preparedness
2.12 Technical Library
2.13 Warranty Management
2.14 Recurring Work Procedures
2.14.1 Notification to the Government for Work Above the Recurring Work Limitations
2.14.2 Recurring Work Exhibit Line Item Numbers (ELINs)
2.14.3 Common Output Level Standards (COLS) Options
2.14.3.1 Optional COLS CLINs for Region Funded Facility Services
2.14.3.2 Option to Change COLS at Contract Award
2.14.3.3 Option to Change COLS at Exercise of an Option Period
2.15 Non-Recurring Work
2.15.1 Unit Priced Task (UPT) Work (Non-Negotiated)
2.15.1.1 Acceptance and Performance
2.15.1.2 Invoicing and Receiving Payment
2.15.2 Unit Priced Labor (UPL)Work (Negotiated)
2.15.2.1 Non-Recurring Preparation of Proposals
2.15.2.1.1 Labor Requirements
2.15.2.1.2 Material and Equipment Requirements
2.15.2.2 Issuance of Final Task Order
2.15.3 Non-Recurring ELINS
0200000 - Management and Administration Spec Item
Title Description
2 Management and Administration
2.1 Definitions and Acronyms Definitions and Acronyms are listed in J-0200000-01.
2.2 General Information
2.2.1 Government Regular
Working Hours
The Government's regular working hours are 0700-1600, five days per week, Monday through Friday, except observed Federal holidays.
Exceptions to the regular hours of operation are detailed in subsequent sections of this PWS. Work in certain annexes or sub-annexes require Contractor continuous operations, 24 hours a day, every day of the year including holidays. The performance of other work requirements shall be accomplished within the Government’s regular working hours unless the specific work requirement specified herein necessitates otherwise. Any other work outside Government regular working hours requires prior KO approval.
2.2.1.1 Observed Federal Holidays The Government observes the following holidays: New Year’s Day, Martin Luther King Jr.’s Birthday, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Christmas Day.
2.2.1.2 Restriction to Contractor
Working Hours
If the Contractor wishes to work outside of the Government's regular working hours for the Contractor’s convenience, the Contractor shall submit a written Request to Work Outside Government’s Regular Working Hours to the KO for approval at least seven calendar days prior to requested day per section F. Excludes work to be performed during specified hours.
2.2.2 Wage Determinations Wage determinations are included in J-0200000-02.
2.2.3 Requirements Hierarchy Requirements or definitions specified in each spec item of this contract apply to subordinate paragraphs. For example, requirements shown in spec item 3.1 would apply to spec items 3.1.1, 3.1.2, and
3.1.2.1 and so on.
2.3 General Administrative
Requirements
2.3.1 Required Conferences and
Meetings
The Contractor may be required to attend administrative and coordination meetings.
2.3.2 Training for Maintenance
and Operation of New and Replacement Systems and Equipment
N/A
2.3.3 Partnering To increase the likelihood of successful performance of this contract, the Government requires cohesive partnerships with its Contractors and subcontractors. Key stakeholders, including the supported commands who will receive services, principal individuals from NAVFAC, the performance assessment team, and representative(s) of the installation(s) will be invited to participate in the partnering process. Key members of the prime and subcontractors’ teams, including senior management personnel must participate. The partnership will draw on the strength of each organization in an effort to achieve quality contract services done right the first time, within the contract price, as scheduled, and without any safety mishaps.
A project’s characteristics determine the process level to be used. As such the following partnering level applies to this contract
Item
Title Description
2.3.3.1 Contract Partnering Level C This level of partnering discusses partnering concepts and benefits and should become a part of the pre-performance conference. The senior Government and Contractor stakeholders present will jointly host the partnering sessions. The partners will determine the frequency of the follow-on sessions. The partnering sessions should be held at locations agreed to by the partners.
2.3.3.2 Contract Partnering
Administration
Upon award, the ACO will contact the Contractor, supported command(s), Region, and Installation(s) stakeholders, and the performance assessment team to discuss implementation of partnering.
The Core Management Team consisting of the attendees below must be present during the initial and all follow-on partnering sessions.
These are the core mandatory attendees. Other stakeholders may attend if they desire or as recommended by the partners.
For more information concerning Partnering refer to NAVFACINST 11013.40, which can be viewed in the Government’s Contracts Office.
2.3.3.3 Contract Partnering
Session Attendees
The Contractor shall bring the necessary personnel to successfully partner on this contract. Asterisk indicates mandatory personnel.
President/Vice President *Contract/Project Manager *Supervisor/Superintendent *Quality Manager Safety Manager Sub-contractor Reps
2.3.4 Permits and Licenses The Contractor shall obtain all required permits, licenses, and authorizations to perform work under this contract and comply with all the applicable Federal, state and local laws and regulations. The Contractor shall submit copies of permits and licenses per Section F.
2.3.5 Insurance The Contractor shall submit a Certificate of Insurance per Section F as evidence of the existence of the following insurance coverage in amounts not less than the amounts specified below in accordance with the FAR Clause 52.228-05, INSURANCE – WORK ON A GOVERNMENT INSTALLATION. This insurance must be maintained during the performance period.
2.3.5.1 Certificate of Insurance The Certificate of Insurance shall provide for at least 30 calendar days’ written notice to the KO by the insurance company prior to cancellation or material change in policy coverage. Other requirements and information are contained in the aforementioned insurance clause.
2.3.5.2 Minimum Insurance
Amounts
The Contractor shall procure and maintain, during the entire period of performance under this contract, the following minimum insurance coverage:
Comprehensive General Liability: $500,000 per occurrence
Automobile Liability: $200,000 per person, $500,000 per occurrence, $20,000 per occurrence for property damage
Item
Title Description
Workmen's Compensation: As required by Federal and state worker's compensation and occupational disease statutes
Employer's Liability coverage: $100,000, except in states where worker's compensation may not be written by private carriers
Other as required by state law.
2.3.6 Protection of Government
Property
During execution of the work, the Contractor shall protect Government property. The Contractor shall return areas damaged as a result of negligence under this contract to their original condition at no cost to the Government.
2.3.7 Government Information
Technology (IT) System
N/A
2.3.8 Instructions, Directives, and References
Applicable Department of Defense (DoD), Secretary of the Navy (SECNAV), Chief of Naval Operations (OPNAV), and other directives, instructions, and references are listed in J-0200000-03.
The Contractor shall comply with the most current version of directives, instructions, and references including versions published during the term of the contract.
2.3.9 Invoicing Procedures Invoicing procedures are identified in 0200000-04.
2.3.10 Forms Forms referenced in this Annex, e.g. accident reporting, and damage reporting are included in J-0200000-05.
2.4 Government-Furnished
Property, Materials and Services
In accordance with FAR 52.245, GOVERNMENT PROPERTY and NAVFAC Clause 5252.245-9300, GOVERNMENT-FURNISHED PROPERTY, MATERIALS AND SERVICES, and the following paragraphs, the Government will furnish or make available to the Contractor, certain Government-owned facilities, utilities, materials, and equipment for use in connection with this contract as stated below.
2.4.1 Government-Furnished
Facilities (GFF)
N/A
2.4.2 Government-Furnished
Utilities
The Government will furnish water and electricity at existing outlets required for the work performed under the contract at no cost to the Contractor. Information concerning the location of existing outlets may be obtained from the KO. The Contractor shall provide and maintain, at its expense, the necessary service lines from the existing Government outlets to the work site. Provide and maintain backflow prevention devices on connections to domestic water lines and electrical transformer provisions on connections to electric lines.
Meet all Federal, State, local, and installation codes and regulations for backflow prevention devices and electrical transformer provisions.
Services required by the Contractor, for which there are no available Government outlets, shall be provided by the Contractor at no cost to the Government.
2.4.3 Government-Furnished
Materials (GFM)
N/A
2.4.4 Government-Furnished
Equipment (GFE)
N/A
2.5 Contractor-Furnished
Items
Except for items identified as Government Furnished, the Contractor shall provide all equipment, materials, parts, supplies, components, and facilities to perform the requirements of this contract. The KO may inspect Contractor-furnished items for adequacy and compliance
Item
Title Description with contract requirements. Inadequate or unsafe items shall be removed and replaced by the Contractor at no cost to the Government.
Materials containing asbestos, lead, and polychlorinated biphenyls (PCBs) shall not be brought onsite. Energy efficient tools and equipment shall be used when available. The KO may at any time require Samples, Material Safety Data Sheets (MSDS) or Manufacturer’s Data Cut Sheets of Materials used in this contract.
2.6 Management The Contractor shall manage the total work effort associated with the services required herein to meet the performance objectives and standards. Such management includes but is not limited to planning, scheduling, cost accounting, report preparation, establishing and maintaining records, and quality assurance. The Contractor shall provide a staff with the necessary management expertise to ensure performance objectives and standards are met.
2.6.1 Work Reception The Contractor shall provide the capability to receive, prioritize, correspond, and respond to trouble/service calls and task orders during Government regular working hours and provide a point of contact at a local or toll free number who can perform the above function during other than Government regular working hours.
2.6.2 Work Control The Contractor shall implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking and reporting of work in progress. The Contractor shall plan and schedule work to assure material, labor, and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein. Verbal scheduling and Work Status Reports shall be provided when requested by the KO. A status report of any item of work must be provided within two hours of the inquiry during regular working hours, and by 0800 the following work day for inquiries after regular working hours.
2.6.3 Work Schedule The Contractor's work shall not interfere with normal Government business. In those cases, where some interference is unavoidable, the Contractor shall minimize the impact and effects of the interference.
The Contractor shall provide advance access of all of its work schedules to the Government within 5 working days prior to the new month for scheduled work. The Contractor shall notify the KO of any difficulty in scheduling work due to Government controls.
2.6.4 Deliverables Records and reports are specified in Section C and listed as deliverables in Section F. The Contractor shall submit accurate and complete documents within the required timeframes as specified in Section F.
2.6.5 Service Interruptions If any utilities or other services must be discontinued (even temporarily) due to scheduled contract work, the Contractor shall notify the KO, affected tenants, and customers in accordance with local procedures. If the discontinued service is due to an emergency breakdown the Contractor shall notify the KO, affected tenants and customers as soon as practicable.
2.6.6 NAVFAC MAXIMO MAXIMO is the Computerized Maintenance Management System (CMMS) used by the Government for work order history, asset management, and condition assessment. The Contractor shall provide all required data for NAVFAC MAXIMO as identified below:
Item
Title Description
2.6.6.1 MAXIMO Data N/A
2.6.6.2 MAXIMO Method of Data
Entry N/A
2.6.6.3 MAXIMO Access N/A
2.6.6.4 MAXIMO Training N/A
2.6.7 Quality Management
System (QMS) The Contractor shall establish and maintain a complete QMS program in accordance with the provisions specified herein. The Contractor’s QMS program shall provide an effective and efficient means of identifying and correcting problems throughout the entire scope of operations. The Contractor's QMS program shall address:
• Accurate documentation of work processes, procedures, and output measures.
• A systematic procedure for assessing compliance with performance objectives and standards.
• Accurate documentation of quality inspections and surveillance conducted throughout the execution of work.
• Assessment-driven corrective actions and process adjustments as appropriate in a timely manner.
2.6.7.1 Quality Management (QM)
Plan The Contractor shall develop and submit a QM Plan per Section F.
The QM Plan shall describe the QMS methodology and approaches used under this contract. If any changes are made during the period of performance, submit to the KO a revised QM Plan for acceptance.
The Contractor’s QM Plan shall include, at a minimum, the following:
• Policy and objectives of Quality Management System (QMS)
• Quality organization o List of personnel o Responsibilities & lines of authority o Training and qualifications
• Approach to assuring quality of services provided and conformance with performance objectives and standards
• Methods and procedures for effective planning, operation and control of processes and performance of work
• Procedures for inspection and surveillance of services o Scheduling and performance of inspection and surveillance o Measurement, data collection and analysis o Corrective action, preventive action, and continuous improvement o Oversight of subcontracted work
• Documentation and records management
• Communication with government
2.6.7.2 Quality Inspection and
Surveillance
The Contractor shall establish and maintain an inspection and surveillance system in accordance with the FAR Clause 52.246-4, INSPECTION OF SERVICES – FIXED PRICE, to ensure that the work performed conforms to the contract requirements. The Contractor shall document and maintain a file of all scheduled and performed inspections and surveillances, inspection and surveillance results, and dates and details of corrective and preventive actions.
The quality inspection and surveillance file shall be the property of the Government and made available during the Government’s regular
Item
Title Description working hours. The file shall be turned over to the KO within five calendar days of termination of the contract per section F.
2.6.7.3 Quality Inspection and
Surveillance Report
The Contractor shall submit a copy of the Contractor Quality Inspection and Surveillance Report per Section F. The Contractor Quality Inspection and Surveillance Report shall include a summary and results of the quality inspection and surveillance events performed and assessment-driven corrective actions and process adjustments during the previous month. The Government may adjust the frequency of the submittal based on the Contractor’s quality of performance.
2.6.8 Property Management Plan N/A
2.6.9 System and Equipment
Replacement The Contractor shall maintain the integrity and performance of existing energy saving, water conservation or other sustainability design features of systems and equipment in the performance of repair and replacement work. Except where otherwise specified, replacement components shall be of the same model/style or equivalent as the component being replaced. Substitutes for replacement components must be accepted by the KO prior to use.
The KO will furnish available information for the existing systems and equipment.
2.7 Personnel Requirements The Contractor shall comply with the personnel requirements stated below.
2.7.1 Key Personnel The Contractor shall submit a List of Key Personnel and Qualifications per Section F. The Contractor shall provide any additional information requested by the KO necessary to certify their qualifications.
The Contractor shall submit an Organizational Chart per Section F showing lines of authority of the key personnel and on-site supervisor(s) for this contract. The chart shall include names of personnel and their position title in this contract. As a minimum, include the PM, Quality Manager, SSHO, and on-site supervisor(s) and who they will report directly to for this contract. The key personnel shall be revised as applicable for the contract.
2.7.1.1 Project Manager (PM) The Contractor shall provide a PM and designated alternate, as applicable, who has the full authority to act for the Contractor on all contract matters relating to this contract.
The PM shall have at least three years of experience in managing a workforce providing services on contracts of similar size, scope and complexity. The PM or alternate shall be available to respond to phone calls within 2 hrs. from the receipt of messages and available to respond to e-mails within 24 hrs. after the Government’s request.
2.7.1.2 Quality Manager The Contractor shall provide a Quality Manager who shall have full authority and responsibility for assuring performance objectives and standards identified in this contract are met. The Quality Manager or alternate shall be available to respond to phone calls within 2 hrs.
from the receipt of messages and available to respond to e-mails within 24 hrs. after the Government’s request.
The Quality Manager must report directly to a senior corporate official and shall not report directly to the Project Manager.
Item
Title Description
The Quality Manager shall have at least three years of experience in preparing and enforcing QMS programs on contracts of similar size, scope and complexity.
The Quality Manager may be the same person as the SSHO.
2.7.1.3 Site Safety and Health
Officer (SSHO)
The SSHO must meet the requirements of EM 385-1-1 Section 1 and ensure that the requirements of 29 CFR 1926.16 are met for the project. Provide a Safety oversight team that includes a minimum of one Competent Person at each project site to function as the Site Safety and Health Officer (SSHO). The SSHO or an equally-qualified Designated Representative/alternate shall be on-site at all times when work is being performed to implement and administer the Contractor's safety program and government-accepted Accident Prevention Plan.
The SSHO's training, experience, and qualifications shall be as required by EM 385-1-1 paragraph 01.A.17, entitled SITE SAFETY AND HEALTH OFFICER (SSHO), and all associated sub-paragraphs.
A Competent Person shall be provided for all of the hazards identified in the Contractor's Safety and Health Program in accordance with the accepted Accident Prevention Plan, and shall be on-site at all times when the work that presents the hazards associated with their professional expertise is being performed. Provide the credentials of the Competent Persons(s) to the Contracting Officer for acceptance in consultation with the Safety Office.
The Contractor shall provide a SSHO whose primary duty and responsibility is to prepare and enforce the Contractor’s safety program on this contract. The SSHO shall have fulfilled the following pre-requisite training and experiences before being hired as the SSHO under this contract:
The SSHO shall have completed three years of satisfactory experience in preparing and enforcing safety programs on contracts of similar size and complexity in the past or three years’ experience if he possesses a Certified Safety Professional (CSP) or safety and health degree. The SSHO shall have completed the OSHA 30-hour construction safety class or equivalent and maintain competency through 24 hours of formal safety and health related coursework every four years.
The SSHO may be the same person as the project manager but shall have fulfilled the pre-requisite qualification and experience.
2.7.2 Employee Requirements The Contractor shall provide experienced, qualified, and capable personnel to perform the work in this contract. Personnel shall be fully knowledgeable of all safety, environmental, and energy requirements associated with the work they perform. Competent personnel shall be provided as required Personnel shall speak, read, and comprehend English to the extent that they can perform the contract requirements and comply with installation emergency procedures.
Item
Title Description
2.7.2.1 Employee Certification and
Training
The Contractor shall maintain personnel certification, training, and licensing records for employee requirements specified herein and within all technical annexes/sub-annexes. Certification, training, and licensing records shall be kept current and on file for the duration of the contract including all option periods. Records shall be made available for Government review within 24 hours of request.
2.7.2.2 Employee Appearance The Contractor shall ensure that all employees present a professional appearance that is appropriate for their position. The KO reserves the right to determine the acceptability of any clothing worn. All Contractor/subcontractor employees working under this contract shall be identified by a distinctive nameplate, emblem, or patch attached in a prominent place on an outer garment. Employee identification shall not be substituted for station required passes or badges.
2.7.2.3 Employee Conduct Contractor employees shall conduct themselves in a proper, efficient, courteous and businesslike manner.
2.7.2.4 Identification as Contractor
Employee
Contractor employees shall identify themselves as Contractor personnel by introducing themselves or being introduced as Contractor personnel and displaying distinguishing badges or other visible identification for meetings with Government personnel. All Contractor employees shall appropriately identify themselves as contractor employees in telephone conversations and in formal and informal written correspondence.
2.7.2.5 Removal of Employees The Contractor shall remove from the site any individual whose continued employment is deemed by the KO to be contrary to the public interest or inconsistent with the best interests of National Security.
2.7.2.6 Proof of Legal Residency No employee or representative of the Contractor will be admitted to the site of work unless satisfactory Proof of Legal Residency is furnished.
2.7.3 Enterprise-wide Contractor
Manpower Reporting Application (eCMRA)
The Contractor shall report all contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: https://doncmra.nmci.navy.mil.
Per Section F, reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk , linked at https://doncmra.nmci.navy.mil.
2.8 Security Requirements The Contractor shall comply with all Federal, state, and local security statutes, regulations, and requirements. The Contractor shall become acquainted with and comply with all Government regulations as posted, or as requested by the KO when required to enter a Government site. The Contractor shall ensure that all security/entrance clearances are obtained.
The Government periodically conducts security exercises on the installation to safeguard against threats or attacks to the Navy’s facilities and personnel. These exercises may require the contractor to move refuse and recycling containers to a predetermined distance https://doncmra.nmci.navy.mil/
Item
Title Description from each facility and returned to the previous location after the exercise has completed at no additional cost to the Government. In the case of an actual threat or attack on the Naval Station Great Lakes the Contractor will be required to move all refuse and recycling containers to a predetermined distance from each facility and returned to the previous location after the threat or attack has been eliminated at no additional cost to the Government.
2.8.1 Employee Listing The Contractor shall maintain a current Employee List and submit per Section F. The list shall include employee’s name, social security number, and area of responsibility.
2.8.2 Vehicles The company name shall be displayed on each of the Contractor's vehicles in a manner and size that is clearly visible. All vehicles shall display a valid state license plate that complies with State Vehicle Code. Vehicles shall meet all other requirement of the State Vehicle Code, such as safety standards, and shall carry proof of insurance and state registration, if applicable.
2.8.3 Passes and Badges All Contractor employees shall obtain the required employee and vehicle passes. The Contractor employees must be able to obtain CAC in accordance with security requirements. Each employee shall wear the Government issued badge over the front of the outer clothing. When an employee leaves the Contractor's service, the employee's Passes and Badges shall be returned within 10 calendar days.
2.8.4 Access to Installation All Contractor personnel shall obtain access to the installation through enrollment and registration into the Defense Biometric Identification System (DBIDS).
The Contractor shall provide the KO with the name of their designated Service Contractor Administrator (SCA) for enrollment in DBIDS.
Once enrolled, the Contractor must provide the DBIDS Registrar with an approved employee list and then direct their employees to register into DBIDS.
2.8.4.1 DBIDS Program DBIDS is an enterprise identity management and perimeter installation access control solution in which Contractor personnel who enroll, and are approved, are subsequently granted access to the installation for a period up to three years, or the length of the contract, whichever is less, and are not required to obtain a new pass from the Base Pass and Identification Office for each visit. There are no fees associated with obtaining a DBIDS credential.
The Government performs background screening and credentialing.
Throughout the year the Contractor employee must continue to meet background screening standards. Periodic background screenings are conducted to verify continued DBIDS participation and installation access privileges. DBIDS access privileges will be immediately suspended or revoked if at any time a Contractor employee becomes ineligible.
Item
Title Description
2.8.4.2 DBIDS Credentials Contractor employees shall furnish a completed copy of the SECNAV 5512/1 form to obtain the required background check and visit the local Navy Installation Visitor Control Center to obtain a DBIDS credential once approved. The SECNAV 5512/1 form and additional information about DBIDS can be found at:
https://www.cnic.navy.mil/om/dbids.html.
The Contractor may initiate the adjudication process when a background screen failure results in disqualification from participation in DBIDS and the Contractor employees do not agree with the reason for disqualification. The Contractor may also apply for a waiver when a background screening failure results in disqualification from participation in DBIDS. The Commanding Officer will be the final waiver determination authority.
The Contractor shall immediately collect employee DBIDS credentials and notify the KO in writing:
(1) That an employee has departed the company without having properly returned or surrendered their DBIDS credentials.
(2) That there is a reasonable basis to conclude that an employee, or former employee, might pose a risk, compromise, or threat to the safety or security of the installation or anyone therein.
2.8.5 Access to Buildings The Contractor shall monitor and control access into restricted areas under their responsibility, allowing only those individuals who have been properly cleared into restricted areas or other controlled access areas. The Contractor shall comply with security requirements, plus those imposed by the installation Commander at all times. Personnel with access to special areas will have the appropriate screening and/or security clearance, and personnel requiring routine access to restricted areas will wear special badges authorizing access for those areas.
Contractor personnel shall not enter restricted or controlled areas or installation facilities unless specifically authorized in performance of their duties. The Contractor shall secure all buildings and facilities entered during non-duty hours and will secure all building and facilities under the Contractor’s cognizance at the end of each work day or shift period.
2.8.6 Access Arrangements The Contractor shall make all arrangements through the appropriate office necessary to obtain access to buildings, facilities and other work areas, and when necessary, arrange for them to be opened and closed by the controlling authority. The Government may issue keys to the Contractor. The Contractor shall use due diligence and be responsible for compromised security systems to include replacement costs that result from its action or inaction.
2.8.6.1 Escort Arrangement for
Secured Areas
The Contractor shall make arrangements for Government escort into secured areas requiring escort. The KO will provide information on applicable buildings, spaces and the appropriate point of contact.
The Contractor may experience delays while waiting for escorts. The Government estimates the wait period can be up to 15 minutes. The Contractor shall notify the Government Performance Assessment Representative (PAR) and appropriate point of contract if an escort is not available after 15 minutes and access to accomplish the work is
Item
Title Description denied. Unscheduled requirements, e.g., trouble calls, may require a longer wait for an escort.
2.8.7 Security Clearances Security Clearances are not required to be obtained by the Contractor for this contract.
2.8.8 Access to Sensitive
Unclassified Information
N/A
2.8.9 Employee Status The Contractor shall notify the KO of any changes to any employee’s status to include, but not limited to, termination, convictions/arrests, adverse actions taken on the job for any reason or any other documented misbehavior that may affect, or have the potential to affect, security standing in terms of access to federal facilities or IT systems.
2.9 Contractor Safety Program The Contractor shall develop and implement a Safety Program detailing how the Contractor plans, staffs, performs, and controls all safety practices while delivering best value services to the Government without any accidents or mishaps. The Contractor’s safety program shall comply with all safety standards identified in the U.S. Army Corps of Engineers Safety and Health Requirements Manual, EM 385-1-1 and Public Law 91-596, Occupational Safety and Health Act.
Any reference to “USACE" facilities, property, or equipment specified in EM 385-1-1 should be interpreted as Government facilities, property, and equipment.
2.9.1 Accident Prevention Plan
(APP)
The Contractor shall develop and implement a site Accident Prevention Plan (APP). The APP shall be prepared by the Contractor’s SSHO and shall be followed by all Contractor employees, subcontractors, and vendors at each service site.
The APP shall follow the format and include all elements addressed in Appendix A of EM 385-1-1. The APP shall incorporate Activity Hazard Analyses (AHAs) and compliance plans addressing all applicable Safety and Occupational Health (SOH) risks that are relevant to the site specific hazards and controls for each activity and type of work that may be encountered in the performance of this contract.
The Contractor shall submit an APP for acceptance per Section F.
The Contractor shall review, update, and submit revisions to the APP whenever a change in work conditions, hazards, or activities occur.
Submittal of the APP shall include Activity Hazard Analyses (AHAs) and Occupational Risk and Compliance Plans and Programs as specified below.
The Contractor shall not commence work until the APP has been accepted and no activity shall be started on site until the applicable AHAs and compliance plans have been accepted.
Once accepted by the Contracting Officer, the APP and attachments will be enforced as part of the contract. Disregarding the provisions of this contract or the accepted APP will be cause for stopping of
Item
Title Description work, at the discretion of the Contracting Officer, until the matter has been rectified.
2.9.2 Activity Hazard Analysis
(AHA)
The Contractor shall prepare Activity Hazard Analyses (AHAs) for all applicable common recurring work activities performed under this contract per section F. AHAs for recurring work shall be submitted with the APP and shall be updated as work activities or conditions change and additional AHAs prepared as new work activities are required. AHAs for non-recurring and one-time (e.g., non-recurring work task orders) work occurrences shall be submitted at least two working days prior to start of work. Specifically:
• For contract modifications to recurring work requirements where changes are germane to the original contract, the Contractor shall revise applicable AHAs within 15 calendar days after modification is signed.
• For contracts with non-recurring work ELINs, the Contractor shall submit an AHA on non-recurring work task orders, with the associated proposal, whenever the service environment or required task is different from the recurring work priced services.
The Contractor shall follow the Risk Management Process for the development of Activity Hazard Analysis (AHA) in accordance with paragraph 01.A.14 and Appendix A of EM 385-1-1. A formatted outline of an AHA is provided in Figure 1-2 of EM 385-1-1.
During performance of services, the SSHO shall periodically review the AHA at each service site and for each sub-annex to assess the effectiveness of the Contractor’s overall APP. If changes to the AHAs are required, such changes shall be submitted to the KO for review and acceptance.
2.9.3 Safety and Occupational
Health (SOH) Risks and Compliance Plans
Based on a risk assessment of recurring and non-recurring work requirements and on mandatory OSHA compliance programs, the Contractor shall develop, provide and implement all applicable compliance plans, as necessary for the situation or types of work to be performed under this contract. Compliance plans, programs, and procedures along with their respective references are detailed in Appendix A, paragraph 2.i of EM 385-1-1.
These plans shall be submitted per section F with the APP and shall be updated as situations change. Additional compliance plans, programs, and procedures shall be developed as applicable when new types of work are required under this contract.
2.9.3.1 Alcohol and Drug Abuse
Prevention Plan
The Contractor shall develop an alcohol and drug abuse prevention plan to explain how it will satisfy the drug-free work force requirement as stated in DFARS Clause 252.223-7004 and include elements addressed in paragraph 01.C.02 of EM 385-1-1.
2.9.3.2 Chemical Hazard
Communication Program
The Contractor shall develop a project-specific chemical hazard communication program to include elements addressed in paragraph
Item
Title Description
06.B.01 of EM 385-1-1and applicable OSHA requirements in 29 Code of Federal Regulations (CFR)…
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