Attachment_3_QASP_Matrix_-_NDT.pdf

N39040-16-T-0116

QUALITY ASSURANCE SURVEILLANCE PLAN, (MATRIX)

NDT Inspector Services

IN SUPPORT OF US NAVY’S SUBMARINE MAINTENANCE PROGRAM

ABOARD 688 CLASS SUBMARINES

Deliverable or Service

Requirement

Measurement/

Metric

Performance Standards Maximum Error Rate

Method of Surveillance

Procedures to be taken when performance standards are met/not met

Workforce Training

/ Qualifications

Quality

Timeliness

Responsiveness

Contractor shall provide and maintain quality personnel who meet all certification requirements as identified in Paragraph 6d of the

Statement of Work (SOW).

As identified in Paragraph 6d contractor shall provide copies of written practices, NDT course outlines and inspection personnel certificates.

Contractor shall provide all personnel and required documentation by the period of performance start date identified in

Paragraph 4 of the SOW.

Contractor’s ability to respond to concerns with workforce personnel as well as the approach used to resolve problems.

0%

17% delay in arrival of personnel and associated records

100% Verification of all

Training Records by PNS training department.

100% review of all monthly reports

Positive performance by the Contractor will be recorded accordingly in the COR monthly report and included in the contract file for future evaluation of past performance

Negative performance by the Contractor will

Contracting officer will review all documented performance reports prior to exercising options. Inability of the contractor to meet required standards of

SOW and this document may result in options not being exercised.

All positive and negative findings will be reported in the Contractor Performance

Appraisal Rating System (CPARS).

PIPE FITTER TRADE

Requirement

Measurement/

Metric

Performance Standards Maximum Error Rate

Method of Surveillance

Procedures to be taken when performance standards are met/not met

Workforce

Performance

Contractor shall consistently use

PPE

Contractor shall submit accurate

NDT reports and maintain an accurate logbook of work performed as identified in

Paragraph 6a(5).

All required tasks shall be completed in accordance with shipyard/project schedules.

performance/quality and scheduling concerns and approach used to resolve problems.

5%

Customer Feedback

Unannounced inspections by the COR and/or technical point of contact exercising options. Inability of the contractor to meet required standards of

PIPE FITTER TRADE

Requirement

Measurement/

Metric

Performance Standards Maximum Error Rate

Method of Surveillance

Procedures to be taken when performance standards are met/not met

Management

Performance

The contractor shall be required to provide the appropriate number of personnel per shift and for the estimated hours as detailed by the manning table in Paragraph 4 of the

SOW.

Contractor’s ability to maintain a stable work force with minimum turnover of personnel in order to minimize any delays or impact.

Contractor’s ability to have personnel at the Shipyard by the start date to minimize any delays or impact to the shipyard/project schedules.

Contractor supervisor shall work with PNS NDT Division Head to plan and assign workload accordingly to ensure all required tasks are completed in a timely manner.

safety and discipline concerns and approach used to resolve problems.

5%

17% turnover of personnel per life of contract

17%

Customer Feedback

Unannounced inspections by the COR and/or technical point of contact exercising options. Inability of the contractor to meet required standards of