PRB_Case_Number_027_Attachment4_QASP.docx

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Attached to
Multiple Launch Rocket System (MLRS) M26 Rocket Motor Reclamation and Flight Testing Federal contract opportunity
Solicitation number
N0017418R0017
Issued by
Department of the Navy Naval Sea Systems Command

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N0017418R0017 Attachment 4 - Quality Assurance Surveillance Plan (QASP)

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Other files attached to Multiple Launch Rocket System (MLRS) M26 Rocket Motor Reclamation and Flight Testing, newest first.
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N0017418R00170001.docx DOCX document
N0017418R0017-RFP_Final.pdf PDF
PRB_Case_Number_027_ExhibitA_CDRLs.pdf PDF
PRB_Case_Number_027_Attachment8_SF1408Survey.pdf PDF
PRB_Case_Number_027_Attachment5_CostSummaryFormat.xlsx XLSX spreadsheet
PRB_Case_Number_027_Attachment2_PastPerformanceQuest.doc DOC document
PRB_Case_Number_027_Attachment7_GFP.xlsx XLSX spreadsheet
PRB_Case_Number_027_Attachment3_PastPerformanceMatrix.doc DOC document
PRB_Case_Number_027_Attachment6_DemilCert.pdf PDF
PRB_Case_Number_027_Attachment1_CAP.doc DOC document

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H. Quality Assurance Surveillance Plan (QASP)

1. PURPOSE

This Quality Assurance Surveillance Plan (QASP) is a Government developed and applied document used to ensure systematic quality assurance methods are used in this performance based service contract. The Contractor shall perform in accordance with the QASP performance metrics, and the Government shall receive the quality of services identified in the contract. A properly executed QASP will assist the Government in achieving the objectives of this acquisition.

This contract provides for propellant removal and washout to ensure successful reclamation of M26 Rocket Motor components, and the re-graining and testing of rocket motors to achieve process validation. The resulting performance based contract will have cost plus fixed fee Labor CLINs. The period of performance for this contract will cover 18 months. A properly executed QASP will assist the Government in achieving the overall objectives of this procurement.

2. AUTHORITY

Authority for issuance of this QASP is provided under Contract Section E – Inspection and Acceptance, which provides for inspection and acceptance of the services and documentation called for in service contracts, to be executed by the Contracting Officer or a duly authorized representative.

3. SCOPE

The QASP is put in place to provide Government surveillance and oversight of the Contractor’s efforts to assure that they are timely, effective and are delivering the results specified in the contract.

The Contractor’s performance on this contract will be evaluated by the Government as described below and summarized in the Contractor Self-Assessment Milestone Chart. The first evaluation will cover the period ending six months after date of contract award, with final evaluation being performed at the completion of contract (18-month period of performance). The evaluation will encompass all work performed by the Contractor during the assessment period, but will not include cumulative information from prior assessment. The Contractor will complete a self-assessment of the work performed, to be delivered to the Contracting Officer’s Representative (COR) and the Contract Administrator, as identified in the contract, No Later Than (NLT) 60 days after the end of the assessment period. The self-assessment shall cover all areas of the Government QASP. Based on the evaluation results, provided by the COR and the Contract Administrator, the Contracting Officer will assign an overall performance rating. A final assessment shall be completed by the Government within four months of the completion date of the contract.

BASE

Month 1
*PD 1

Month 2

Month 3

Month 4

Month 5

Month 6

Month 7
PD 2

Month 8

Month 9

Month 10

Month 11

Month 12

Month 13

Month 14

Month 15

Month 16

Month 17

Month 18

Contractor Self Assessment Reporting Due Date

*PD = Period

4. GOVERNMENT RESOURCES AND RESPONSIBILITIES

The following Government resources shall have responsibility for the implementation of this QASP:

Procurement Contracting Officer – The Procurement Contracting Officer (PCO) ensures performance of all necessary actions for effective contracting, ensures compliance with the terms of the contract and safeguards the interest of the United States in the contractual relationship. It is the PCO that assures the Contractor receives impartial, fair and equitable treatment under the contract. The PCO is ultimately responsible for the final determination of the adequacy of the Contractor’s performance. The PCO for this contract is identified in Section G.

Contract Administrator – An individual assigned by the PCO to assist in the daily administration of the contract. The Contract Administrator also provides input to the PCO and the COR as to the quality of performance for areas addressed in this QASP. The Contract Administrator for this contract is identified in Section G.

Contracting Officer’s Representative – The Contracting Officer’s Representative (COR) is responsible for technical administration of the contract and assures proper Government surveillance of the Contractor’s performance. The COR is not empowered to make any contractual commitments or to authorize any changes on the Government’s behalf. Any changes that the Contractor deems may affect contract price, terms or conditions shall be referred to the PCO for action.

Government Technical Point of Contact – The COR designates an individual Government Technical Point of Contact (TPOC) to assist in administering specific projects under the contract. The Government TPOC is responsible for assisting in administering a specific project under the contract. A Government TPOC cannot, in any manner, alter the scope of the contract, make commitments or authorize any changes on the Government’s behalf.

5. METHODS OF QA SURVEILLANCE

a. QASP – The below listed methods of surveillance shall be used by the COR in the technical administration and the PCO/Contract Specialist in non-technical administration of this QASP.

b. Contractor Performance Assessment Report System (CPARS) – The market place for information technology, engineering, and management support services is very competitive. As such, the successful offeror has a vested interest in the Government generated CPARS under this contract. Additionally, an evaluation using the CPARS format will be performed at the end of each year of performance. For this procurement, the Government will address the quality of product or service, schedule, cost control, business relations, management, and other important areas. As this information may affect future source selections throughout DoD, and the continuation of the contract, the annual Government assessment will be used appropriately as an additional performance oversight and communication tool with the QASP.

6. DOCUMENTATION

In addition to providing annual reports to the Contracting Officer, the COR will maintain a complete Quality Assurance file. The file will contain copies of all reports, evaluations, recommendations, and any actions related to the Government’s performance of the quality assurance function. The COR shall forward these records to the Contracting Officer at termination or completion of the contract.

7. SURVEILLANCE

The tables below set forth the performance ratings, standards, outcome and surveillance methods to document the results of the surveillance on an annual basis, as well as interim and informal reviews (i.e., In-Process Reviews (IPRs)) on a more frequent basis.

(a) Performance Ratings: The Government will evaluate the Contractor’s performance of the PERFORMANCE WORK STATEMENT (PWS) and the Contracting Officer will assign one of the following ratings:

(1) Excellent

(2) Satisfactory

(3) Unsatisfactory

The standards associated with these ratings are given in the following Table 1:

Table 1: Overall Performance Ratings

Overall Performance Rating
Standard
Excellent
“Excellent” ratings for all performance evaluation criteria.
Satisfactory
A minimum of “Satisfactory” ratings for all performance evaluation criteria.
Unsatisfactory
A rating of “Unsatisfactory” for one or more performance evaluation criteria.

(b) Objectives/Determination

1. Interim/Informal

Interim/Informal performance evaluations will be provided to assess performance at each IPR.

2. Annual

The PCO will make a performance determination at the end of each evaluation period. The determination will be based upon the COR’s recommendations, the Contractor’s comments, including any Self-Evaluation Report, and any other information deemed relevant by the PCO. The PCO shall resolve disagreements between the COR’s recommendations and the Contractor’s comments/report regarding the evaluation. The PCO’s performance determination is unilateral and final. The PCO will document the determination and provide a copy to the Contractor within 30 days of receipt of the Contractor’s self-assessment.

Table 2: Objectives

Assessment Period
Acceptable Performance Definition
Assessment Method
Outcome
First 6 Months of the Contract (Period 1)
All measurement areas rated at least “Satisfactory”
Using the QASP evaluation criteria set forth in the contract.
(+) Meets the acceptable performance definition.

(-) Does not meet the acceptable performance definition.

Last 12 months of the Contract (Period 2)
All measurement areas rated at least “Satisfactory”
Using the QASP evaluation criteria set forth in the contract.
(+) Meets the acceptable performance definition.

(-) Does not meet the acceptable performance definition.

(c) Performance Evaluation Criteria. The Contractor’s performance will be evaluated using the criteria and standards provided for each objective and identified in Tables 3 through 5 of this contract QASP.

(d) Organization. The performance evaluation organization consists of the PCO, who will serve as the Determining Official, and the COR. In some instances, a TPOC will be assigned to the contract in addition to the COR.

(e) This performance evaluation does not replace any other requirement for evaluating Contractor performance that may be required by this contract such as a Contractor Performance Assessment Reporting System (CPARS) report or other required reports.

Table 3: Task Performance Evaluation Criteria and Standards

Criterion
Unsatisfactory
Satisfactory
Excellent
Task Performance
Work product fails to meet Acceptable Quality Levels (AQLs) defined in Performance Requirements Summary Table (4).
Work product routinely meets Acceptable Quality Levels (AQLs) defined in Performance Requirements Summary Table 4.
Work product frequently exceeds Acceptable Quality Levels (AQLs) defined in Performance Requirements Summary Table 4.
Staffing
Contractor provides marginally qualified or unqualified personnel. Lapses in coverage occur regularly.
Contractor provides qualified personnel. Lapses in coverage may occasionally occur and are managed per individual contract policy.
Contractor provides highly qualified personnel. Contractor reassigns personnel to ensure proper coverage. Actual lapses in coverage occur very rarely, if ever, and are managed per contract policy with no slippage to POAM. Contractor ensures staff training remains current.
Timeliness
Contractor frequently misses deadlines, schedules, or is slow to respond to government requests or is non-responsive to government requests.
Contractor routinely meets deadlines, schedules, and responds quickly to government requests.
Contractor always meets critical deadlines, schedules are often completed early, and responds immediately to government requests.
Customer Satisfaction
Fails to meet customer expectations.
Meets customer expectations.
Exceeds customer expectations to the benefit of the overall tasking.

Table 4: Performance Requirements Summary Table

PWS Task Area

Performance Objective

Performance Standard

Acceptable Quality Level Quality Assurance Surveillance Plan Typical Monitoring Methods

3.1.1-3.1.4
Phase 1 / Rocket Demilitarization
Five (5) MLRS M26 Rocket Pods (RPs) are anticipated to be received to meet process demonstration and validation requirements. The rockets will be downloaded from these RPs and segregated for rocket motor download, reclamation and re-graining. The rockets shall be inspected IAW the U.S. Army TDP to insure no damage occurred during transportation, and the inspection results shall be documented IAW DI-MISC-80508 (CDRL A005). The warhead assembly shall be separated from the rocket motor assembly. The warhead and rocket motor assemblies will be sent to an explosive operating area for demilitarization and scrap, and disassembly, respectively. The contractor shall account for all assets whole and in part.

Thirty (30) warhead assemblies will be demilitarized and scrapped.

3.1.1-3.1.4

Hardware items meet Government prescribed objectives. Deliverables are accurate, complete, error free and effective in meeting the Government’s stated objectives.
Government oversight of review/comment/ approval process, timeliness and review of methods and procedures and effectiveness of solutions.
3.1.6-3.1.8
Rocket Motor Disassembly
Thirty (30) rocket motors shall be disassembled by removing the nozzle assembly prior to propellant removal. The igniter mount shall be removed without breakage for later O-ring replacement.

Thirty (30) loaded rocket motor subassemblies shall be inspected for foreign object debris before propellant removal and washout.

Thirty (30) reclaimed rocket motor cases shall be visually inspected for condition. After visual inspection and drawing conformance assurance, each rocket motor case shall be pressure tested for acceptance IAW the requirements of the U.S. Army TDP. Following pressure test acceptance, the external paint shall be removed from the case. The case assembly shall be subjected to magnetic particle inspection. The condition of each motor case shall be documented IAW DI-MISC-80508 (A013) within 90 days and the cases shall be placed in temporary storage. The contractor shall notify Government if less than 80% of the 30 rocket motors or less than 80% of the 30 nozzle assemblies pass acceptance testing and are suitable and safe for re-use.

Acceptable nozzles shall show no galling or other visible damage to threads and meet all drawing tolerances, including for roundness and straightness.

The contractor shall notify Government if it becomes evident that the igniter mount cannot be removed without breakage, prior to removal. The contractor shall assess fabrication options or alternate sealing methods for Government acceptance if igniter mounts are not able to be removed intact and reused.

Acceptable motor cases shall show no galling or other visible damage to threads and meet all drawing tolerances, including for roundness, straightness, and proper spin lug position.

A yield of less than 24 acceptable rocket motor cases, or less than 24 acceptable nozzle assemblies shall prevent continuing to Phase 2. However, higher rates are preferable.

Government oversight of review/comment/ approval process, timeliness and review of methods and procedures and effectiveness of solutions.

3.2.1-3.2.8
Phase 2 / Motor Case Preparation, Re-graining, and Static Testing
Twenty-four (24) fully refurbished and accepted rocket motor cases shall be internally grit blasted, degreased, insulated, externally painted and bondlined using Contractor established processes. Serial numbers (S/Ns) for these rocket motor cases shall be designated by Contractor Project Engineering.

The bondlined case assemblies shall have the casting mold assembly tooling installed IAW established procedures and the U.S. Army TDP. Casting will be accomplished for this single lot of twenty-four (24) mold assembled rocket motor units using propellant from a single production scale mix. Following completion of the reclamation of twenty-four (24) M26 Rocket Motor assemblies, six (6) assemblies shall be subjected to the testing as defined in MIS-30130

Hardware items meet requirements specified IAW U.S. Army supplied TDP. Deliverables are accurate, complete, error free and effective in meeting the Government’s stated objectives.

Government shall be notified before continuing to Phase 3 if any of the rocket motors fail acceptance inspection and testing, or if any thrust test data results do not fall within the acceptable range of MIS-30130 Government oversight of review/comment/ approval process, timeliness and review of methods and procedures and effectiveness of solutions.

3.3.1-3.3.4
Phase 3 / M28A2 Assembly & Flight Testing
The contractor shall refurbish (3) LPCs for use IAW the M28A2 Rocket Pod specifications and ICDs per drawings provided by the Government, build 18 practice rockets IAW specifications and ICDs per drawings provided by the Government, prepare Ammunition Data Card for each rocket pod IAW DI-MISC-80043 (CDRL A001).

, conduct flight testing with assets subjected to temperature conditioning per MIS-30130 and collect data from the flight tests and provide a report to the Government IAW DI-NDTI-80809 (CDRL A010).

Hardware items are IAW Government provided drawings, flight testing is performed IAW MIS-30130. Deliverables are accurate, complete, error free and effective in meeting the Government’s stated objectives.
Government oversight of review/comment/ approval process, timeliness and review of methods and procedures and effectiveness of solutions.

Table 5 entitled: “COST EFFICIENCY PERFORMANCE EVALUATION CRITERIA AND STANDARDS”, shall be included when the contract will be cost-reimbursable.

TABLE 5: COST EFFICIENCY PERFORMANCE EVALUATION CRITERIA AND STANDARDS

CRITERION
UNSATISFACTORY
SATISFACTORY
EXCELLENT
Cost Management
Contractor routinely fails to complete the effort within the originally agreed to estimated cost, i.e. cost overruns frequently occur.
Contractor routinely completes the effort within the originally agreed to estimated cost. Contractor provides measures for controlling all costs at estimated costs. Funds and resources are generally used in a cost-effective manner. No major resource management problems are apparent.
Reductions in direct costs to the Government below contract estimated costs are noteworthy. Contractor provides detailed cost analysis and recommendations to Government for resolution of problems identified. Funds and resources are optimally used to provide the maximum benefit for the funds and resources available. Documented savings are apparent.
Cost Reporting
Reports are generally late, inaccurate, incomplete or unclear.
Reports are timely, accurate, complete and clearly written. Problems and/or trends are addressed, and an analysis is also submitted.
Reports are clear, accurate, and pro-active. Problems and/or trends are addressed thoroughly, and the Contractor’s recommendations and/or corrective plans are implemented and effective.

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