Vendor_Submitted_Questions.pdf

M00146-16-T-9014 Attachment 03

GOVERNMENT RESPONSES TO VENDOR SUBMITTED QUESTIONS

1. Addenda to FAR 52.212-1, Page 13 of Gov’t Solicitation – indicates response shall be HARD COPY to the listed address. How many copies of the response binder (folder, etc) shall be included?

Government Response: In accordance with the Addenda to FAR 52.212-1, beginning on page 13, it states that quotes MAY be submitted by FedEx, UPS, etc. Paragraph f, bottom of page 13 states that electronic submission of quotes is authorized, however document submission is limited to 2Mb. The vendor must request/receive a confirmation email to ensure receipt of quote. If a vendor submits their quote via hard copy, only one (1) copy is required.

2. Addenda to FAR 52.212-1, Page 14, subpara 3a of Gov’t Solicitation – Is there a requirement to submit the

Technical Capability in a separate ‘binder’ or just under a separate ‘TAB’ of the response binder?

Government Response: Vendors may provide their technical proposal in the same binder, so long as it is separate from the other portions of their proposal. Therefore, a separate tab of a binder would be acceptable. The only requirement is that the quote must be separate from the past performance and price portions of the quote.

3. Addenda to FAR 52.212-1, Page 13 – What is the current status of the site development and UTP cable installation? Is a site survey authorized?

Government Response: Site is currently under construction, and it is the Government’s opinion that a site survey would not provide any additional information necessary for a vendor to provide an adequate quote.

4. Addenda to FAR 52.212-1, Page 6, subpara 3.6.1 – There are three conference rooms and no conference phones were mentioned in equipment list. Should there be conference phones for the conference rooms?

Government Response: The government will be responsible for the purchasing of the conference phones for the conference rooms.

5. Specification para 2.0 Scope, Page 4 of Gov’t Solicitation – Avaya has just recently received JITC approval for

Version 7 of the Avaya Aura CM solution. Will the gov’t amend the Specification for the latest JITC approved software?

Government Response: Yes, the government will amend the Specification for the latest JITC approved software.

See revised specification, paragraphs 2.0 and 3.1.4.

6. Addenda to FAR 52.212-1, Page 4, para 3 of Gov’t Solicitation – this section does not identify if a computer for post cutover administration will be GFE or by the vendor. Does the computer need to be equipped with a laser printer?

Government Response: Paragraph 3.1.6 has been added to require a computer for post cutover administration in which shall be provided by the contractor. The computer interface system shall be equipped with a laser printer to print off reports etc.

7. Addenda to FAR 52.212-1, Page 4, subpara 3.1.5 of Gov’t Solicitation – is the system required to be MLPP ready for DSN services?

Government Response: No, the system does not need to be MLPP ready. The DSN services will be through the main switch at BLDG 137 FRCE.

8. Addenda to FAR 52.212-1, Page 6, subpara 3.6 of Gov’t Solicitation – is the ‘third’ DL360PG8 server intended to support the Communication Manager Messaging (CMM-FM)?

Government Response: The ‘third’ server is intended to support the CMM

9. Addenda to FAR 52.212-1, Page 6, subpara 3.6 of Gov’t Solicitation – if the ‘third’ DL360PG8 server is intended to support the Communication Manager Messaging (CMM-FM) will the vendor be responsible for programming and cutover of the application?

Government Response: Yes, The vendor is responsible for programming and cutover of the application.

10. Addenda to FAR 52.212-1, Page 6, subpara 3.10.1 of Gov’t Solicitation – if the ‘third’ DL360PG8 server is intended to support the Communication Manager Messaging (CMM-FM) will the vendor be responsible for end user training of the voice mail application and the VoIP telephone sets?

Government Response: Yes, In accordance with paragraph 3.10.1, “The end user training shall be provided during normal working hours using ‘live’ system using the training the trainer method for a maximum of 20 end users. Live web-based training is anticipated for user training; FRCE will provide support with training rooms, presentation displays, etc. Contractor is responsible for providing handouts and short cut sheets for the live web based training.

11. Addenda to FAR 52.212-1, Page 7, subpara 4. of Gov’t Solicitation – are the individual rack ground bars included in the GFE rack solution?

Government Response: The racks shall be provided by the contractor to ensure correct amount of racks, materials etc.

12. Addenda to FAR 52.212-1, Page 7, subpara 4.1.3 of Gov’t Solicitation – This section identifies the government will provide ‘all racks, wire management all patch cables for the solution. Please identify the types, quantities and locations where racks will be installed?

Government Response: The Government is not providing racks. The racks shall be provided by the contractor to ensure correct amount and configuration of required racks.

13. Addenda to FAR 52.212-1, Page 7, subpara 4.1.3 of Gov’t Solicitation – Are there telecomm room floorplan drawings or anticipated rack elevation drawings that identify where government furnished materials will be provided?

Government Response: There are no rack elevation drawings to provide. Room dimension drawings have been provided already as Attachment 01 to the RFQ.

14. Addenda to FAR 52.212-1, Page 7, subpara 4.1.4 of Gov’t Solicitation – are the GFE connections inclusive of

Power Distribution Strips for the GFE racks?

Government Response: There is no provision of GFE racks. The racks shall be provided by the contractor to ensure correct amount of racks, materials etc. See Paragraph 5.17 for stated requirement.

15. Addenda to FAR 52.212-1, Page 8, subpara 5.4 & 5.5 of Gov’t Solicitation – what are the technical support requirements for the UPS? i.e. how hours or minutes of support time is required for the systems?

Government Response: The UPS shall have an up time of at least four (4) hours.

16. Addenda to FAR 52.212-1, Page 8, subpara 5.4 & 5.5 of Gov’t Solicitation – will the government be responsible for extending electrical services within reach of the UPS input cords for each rack mounted UPS?

Government Response: The government will be extending the electrical services to the rack mounted UPS.

17. Addenda to FAR 52.212-1, Page 8, subpara 5.10 of Gov’t Solicitation – Are equipment rack elevation and floor plan station layout diagrams required for the Visio CAD deliverables?

Government Response: Yes, these are a requirement.

18. Addenda to FAR 52.212-1, Page 9, subpara 5.12 of Gov’t Solicitation – This section anticipates the vendor will be permitted remote access to the systems for emergency services (2 hour response). The actual device is not identified in para 3 or as a deliverable in para 5. Is this device to be GFE? Or please identify the type of remote access that will be permitted? Is a JITC approved, secure access device permitted?

Government Response: Yes, a JITC approved, secured device is permitted to be used for remote access.

19. Addenda to FAR 52.212-1, Page 10, para 7 of Gov’t Solicitation – Is the vendor required to provide a Project

Manager with a Project Management Professional (PMP) certification?

Government Response: No, The vendor shall provide competent project management in accordance with the requirements stated in the specification and defined as relevant corporate experience in the Request for Quote.

20. Addenda to FAR 52.212-1, Floor Plan Diagram – the diagram shows two rooms related to communications;

Room 128 “Comm” and Room 149 “Telcom Room”. Please identify the functions or equipment anticipated to be located in these rooms.

Government Response: Room 128 will be the room that has the horizontal cabling and the location of the phone/ data switches. Room 149 is the DMARC for the local provider.

21. Addenda to FAR 52.212-1, Floor Plan Diagram – in which room is the horizontal UTP terminated by the cable contractor? Room 128 or Room 149?

Government Response: All UTP cables are “homeruns” back to the central location. In the map attached, it is the room marked COMM with red lines through it. Room 128.

22. Addenda to FAR 52.212-1, Page 7, subpara 4.1.6 of Gov’t Solicitation – Will FRCE be ordering DID’s from the provider or will the DID’s be supplied from FRCE Cherry Point?

Government Response: The DID’s will be supplied from FRCE Cherry Point.

23. Addenda to FAR 52.212-1, Page 7, subpara 4.1.6 of Gov’t Solicitation – What will be the location of the

DMARC for circuits from the local provider? Is the DMARC in the same location as the equipment? Is there plans for extended DMARC, in the case of equipment not collocating?

Government Response: The DMARC location for the local provider services will be Room 149 on the map provided as attachment 01 to the RFQ. The contractor, in performance of this existing requirement is required to extended fiber connectivity to room 128 for the telephone/data equipment.

24. Addenda to FAR 52.212-1, Page 13 – Are all UTP cable pulls from cubicles and offices “homerun” back to a central location and which location, on the drawing, is considered the “central location”?

Government Response: All UTP cables are “homeruns” back to the central location. In the map attached, it is the room marked COMM with red lines through it. Room 128.

25. Item 3.1.1 indicates 9 ERS4000-series switches to be provided for VoIP phone connectivity. Will these switches be distributed to IDF locations within the facility, or are all 9 to be installed in one central location? If distributed, how many IDFs will be utilized, how many switches per IDF are envisioned, and what cabling exists to connect the IDFs?

Government Response: All nine will be installed into one central location.

26. Item 3.1.2 indicates 9 additional switches for server connections. Will these switches be distributed to IDF locations within the facility, or are all 9 to be installed in one central location? If distributed, how many IDFs will be utilized, how many switches per IDF are envisioned, and what cabling exists to connect the IDFs?

Government Response: All nine shall be installed into one central location.

27. Various Section 3 items indicate ERS4850GTS-PWR+ switches. Are newer model JTIC-Certified

ERS4950GTS-PWR+ switches an acceptable substitute?

Government Response: Yes, this is an acceptable substitute. Specification has been revised.

28. 3.1.4 The latest JITC version of all software shall be provided for all applications. The current JITC version of software for the Avaya Aura is 6.3 for the main application. All systems shall be TAA compliant. CM7 is currently

JITC certified, is CM7 acceptable?

Government Response: Yes, requirement is for the most up to date, JITC certified application for the Avaya Aura.

29. 5.5 Provide Uninterrupted Power Supply (UPS) systems for all racks. What is the expected up time for the

UPS during a commercial power failure?

Government Response: During a commercial power failure, the expected up time may be up to 4 hours.

30. What is the existing trunk configuration and how many of each (DSN, PSTN, FTS)?

Government Response: The existing trunk configuration will be 2 PRI T1s that will go back to the main switch at

Cherry Point .

31. What are the existing trunk configuration and how many Analog and/or PRI/T1?

Government Response: There will be 2 PRI T1s to this facility that run back to the main switch aboard Cherry Point.

32. What is the quantity of mail boxes required and how much storage time is needed for the voicemail system?

Government Response: The number of mailboxes needed will be 330, with a time limit of 10 minutes for each mailbox.

33. What other ancillary equipment is required, i.e., Telephone Management System, Remote Access, Trunk

Firewall?

Government Response: Remote access for the switch and a telephone management system is required in accordance with Paragraph 5.19.

34. How much backup time is required for the UPS design?

Government Response: The backup time for the UPS design shall be at least four (4) hours.

35. Are there existing cabinets/racks for new equipment installation, or will the contractor be responsible for providing new cabinets/racks?

Government Response: The contractor is responsible for providing new cabinets and racks for the telecommunications switch/equipment in accordance with paragraph 5.17.

36. Will there be a site survey?

Government Response: Site is currently under construction. Due to this, a site survey would not provide any additional information necessary for a vendor to provide an adequate quote.

37. The PWS states Avaya CM 6.3, but that is no longer on the DISA APL. CM 7.0.1 is current. Can the government please confirm the contractor will need to install CM 7.0.1 as per the latest version on the DISA APL?

Government Response: The contractor shall install the latest version on the DISA APL.

38. Section 3.3.3 mentions 350 users, but 3.6.1 and 3.9 state phones and licensing for 330. Can the government please clarify how many users and licenses are required?

Government Response: There should be licensing for 330 users with IP phones. However there is a requirement for

20 analog phones for fax machines, etc per paragraph 3.3 of the specification.

39. The solicitation states that “Electronic submission of quotes is authorized, however document submission size shall be less than 2Mb. The vendor must request/receive a confirmation email to ensure receipt of quote.” Should this read 20Mbs?

Government Response: No. 2Mb is correct. The government limits the allowable size of incoming email transmissions to 2Mb. Anything larger than this may not be delivered to the recipient. To ensure delivery of your email submission, vendors must request and receive an email confirmation to ensure receipt of quote.

40. The solicitation states that “Electronic submission of quotes is authorized, however document submission size shall be less than 2Mb. The vendor must request/receive a confirmation email to ensure receipt of quote.” If our total proposal is more than 2Mb, will the government accept multiple submission emails if they are less than 2Mb?

Government Response: Yes. Multiple emails will be accepted, however, you are reminded that vendors must request and receive an email confirmation for each transmission to ensure receipt of quote.

41. The solicitation states “The vendors quote shall include Technical Capability Information, Past Performance

Information, a Price Quote, and completed Representations and Certifications in accordance with the solicitation and the following instructions.” Does the government expect 4 separate proposal volumes (Volume 1 Technical

Capability, Volume 2 Past Performance Information, Volume 3 Price, Volume 4 Reps and Certs? Or is it up to the contractor’s discretion to combine sections together if it makes sense?

Government Response: Three separate volumes must be submitted: Technical, Price, and Past Performance. Your

Representations and Certifications can be submitted with any of the volumes. Do not combine the sections together, this is necessary in order to evaluate quotes in accordance with the applicable regulations.

42. Can the government please confirm that there are no page limitations for submission?

Government Response: There are no page limitations. There are size limitations however. If vendors determine electronic submission is appropriate, the email submission cannot exceed 2Mb. The vendor must request/receive a confirmation email to ensure receipt of quote.

43. Can the government please confirm that there are no font type or size requirements for submission?

Government Response: There are no font type or size restrictions. There are file size limitations however. If vendors determine electronic submission is appropriate, the email submission cannot exceed 2Mb. The vendor must request/receive a confirmation email to ensure receipt of quote.

44. Are we able to site the same contracts to demonstrate relevant corporate experience and past performance or are we required to provide different references for each section?

Government Response: Past performance and Corporate Experience will be evaluated separately, and vendor’s can use the same contracts for both sections, if it is appropriate. Vendors are reminded that they must provide proof of at least five years of relevant corporate experience and three relevant past performance references. Please refer to the addenda to 52.212-1 paragraphs 3) a) and b).

45. Based on the SOW schedule and the quantity of days needed for each of the tasks, can the government please clarify the period of performance?

Government Response: In accordance with paragraph 7.2.1, all installation and testing performance shall be completed no later than 01 February 2016.

46. Can the government please provide additional detail regarding the conference bridge? Will it be used entirely for ad-hoc and meet-me conferencing or will Crash Conference be a requirement?

Government Response: The conference bridge will be used for ad-hoc and meet me conferences.