J.1 PAST PERFORMANCE QUESTIONNAIRE.docx
DOCX document 25 KB Posted
- Attached to
- Computer Aided Dispatch (CAD) Project
- Solicitation number
- 693JJ921R000029
About this file
This past performance questionnaire is for a contractor bidding on the Computer Aided Dispatch (CAD) Project opportunity issued by the Department of Transportation's National Highway Traffic Safety Administration. The questionnaire collects performance ratings and feedback on the contractor's previous work in areas such as quality, timeliness, cost control and customer satisfaction. It also asks whether the contractor has ever been issued cure notices or had contracts terminated. The opportunity description indicates that NHTSA's National 911 Program aims to improve coordination between emergency communication systems. It defines Computer Aided Dispatch systems and notes the decentralized nature of the hundreds of existing CAD vendors has challenged data sharing between systems and with the FirstNet public safety broadband network. The project seeks to understand these issues and how ongoing efforts can help achieve uniformity and interface between disparate CAD systems to support Next Generation 911 and seamless emergency communication.
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Other files
| File | Type | Posted |
|---|---|---|
| 693JJ921R000029 Title Computer Aided Dispatch (CAD) Project .pdf | ||
| J.4 Travel Cost Breakdown Spreadsheet.xlsx | XLSX spreadsheet | |
| J.3 SFLLL_1_2-V1.2.pdf | ||
| J.6 SUBCONTRACTING CHECKLIST.docx | DOCX document | |
| J.2 Cost Proposal Template CPFF.xlsx | XLSX spreadsheet | |
| J.5 Other Direct Cost Breakdown Spreadsheet.xlsx | XLSX spreadsheet |
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Text version
693JJ921R000029
Computer Aided Dispatch (CAD) Project Attachment J.1
PAST PERFORMANCE QUESTIONNAIRE
OFFEROR:
1. REFERENCE INFORMATION FOR:
Contractor:
Contract Number:
| Type of Contract: | ||
| ( ) Fixed Price Type | () Cost-Reimbursement Type | () Other: |
Period of Performance:
| Contract Value: |
| (initial) $ |
(current)$
2. CONTACT INFORMATION: Please provide the following information for the person(s) providing the reference (to assist us in tracking responses received and resolving any conflicts in the evaluation process if necessary)
Name of Contact:
Phone & Fax Numbers:
Organization/Office:
Position Title/Grade:
Period of involvement in contract:
Questionnaire Completion Date:
PAST PERFORMANCE QUESTIONAIRE
For the following questions, please circle/check the appropriate rating. Comment lines are provided for additional information if the #2 or #1 rating is given (however the comment lines may be used to provide any additional information deemed noteworthy).
High
Low
QUALITY OF SERVICE:
This area deals with compliance of contract requirements, to include appropriateness of personnel and technical excellence.
TIMELINESS OF PERFORMANCE:
This area deals with the contractor’s ability to meet milestones and delivery schedules, to include responsiveness to technical direction, completion of efforts on time including wrap-up and contract administration.
PRICE/COST CONTROL:
This area deals with the contractor’s ability to control price/cost escalation during performance to include appropriate budgetary estimates, current/accurate/complete billings/invoices, relationship of negotiated costs to actual, claim submissions, cost efficiencies, and change order issues.
CUSTOMER SATISFACTION:
This area deals with the contractor’s commitment to satisfaction and cooperative/reasonable businesslike behavior with own staff and customers to include: effective management, responsiveness to clients or Government program personnel, operates with honesty and integrity, prompt notification of problems, flexible and proactive qualities, effective contractor-recommended solutions, and effective subcontracting and teaming arrangements.
Comments (attach additional pages as necessary):
GENERAL INFORMATION: Please provide answers to the following questions.
5. Has the contractor ever been given a cure notice, show cause notice, suspension of progress payments, or other letters directing the correction of a performance problem; or has this contract been partially or completely terminated, or is there any pending termination actions? ( ) No ( ) Yes
If yes: ( ) Default ( ) Convenience; and please explain:
| 6. | Changes in contract dollar value throughout the life of the contract are/were attributable, for the most part, to: | |||
| ( ) Government-issued change orders | ( ) claims submitted by the contractor | |||
| ( ) other Government actions | ( ) other contractor actions (please | explain below) |
| 7. | Based on this contractor’s overall performance, would you award this contractor |
| another Government contract? |
( ) Yes ( ) No If no, please explain:
8. If any of the above responses are based on adverse past performance, have you discussed it with the contractor and has the contractor had an opportunity to comment?
( ) Not Applicable ( ) Yes ( ) No If yes or no, please explain:
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