Illinois Pricing Document~1.pdf

PDF 4 MB Posted Sep 8, 2025

Attached to: Blanket Competitive Sealed Proposal IL|26-448DOIT-ADMIN-P-83064
Contract number: 26-448DOIT-ADMIN-P-83064
Issued by: Illinois

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File	Type	Posted
B-46755 Notice of Award - NASPO Cloud Solutions - Lumen - SPO signed.pdf	PDF	Sep 8, 2025
Executed P-83064 CenturyLink dba Lumens Coop Participation JPMC NASPO Cloud PA_Redacted.pdf	PDF	Sep 8, 2025

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Attachment C – Cost Schedule Product Pricing Catalog Discount on

Recurring Charges Discount on

One Time Charges Product Availability - By Contract

Note: Product availability is only for those contracts listed.

SOFTWARE AS A SERVICE (Saas) Voice and Unified Communications

Cisco Meraki Tab 13 12%+ ICB All Lumen NASPO Cloud PA's/IPA's Hosted VoIP Tab 8 12%+ ICB All Lumen NASPO Cloud PA's/IPA's Zoom (Enterprise & Gov't) Tab 21 See Tables tab 21 ICB Limited Availability. Available only in those states that can accept Zoom's terms of service without further contract considerations.

Lumen Solutions for Contact Center – Genesys Cloud Tab 23 See Tables tab 23 ICB Limited Availability. Available only in those states that can accept Genesys terms of service without further contract considerations.

Managed & IT Services CAM - Cloud Application Manager Tab 1 ICB ICB All Lumen NASPO Cloud PA's/IPA's Contact Center Solutions Tab 2 Special Rate Special Rate All Lumen NASPO Cloud PA's/IPA's PLATFORM AS A SERVICE (PaaS) Software-Defined Wan (SDWAN) Tab 5 20%+ 20%+ All Lumen NASPO Cloud PA's/IPA's INFASTRUCTURE AS A SERVICE (IaaS) Lumen Managed Firewall Service Tab 10 ICB ICB All Lumen NASPO Cloud PA's/IPA's Colocation Tab 7 35% 50% All Lumen NASPO Cloud PA's/IPA's Colocation Bundle Tab 7 Special Rate Special Rate All Lumen NASPO Cloud PA's/IPA's Dedicated Cloud Compute Tab 7 20%+ ICB All Lumen NASPO Cloud PA's/IPA's LNS - Lumen Network Storage Tab 15 35% NA All Lumen NASPO Cloud PA's/IPA's vCloud Government Tab 7 ICB ICB All Lumen NASPO Cloud PA's/IPA's Lumen Edge Private Cloud Tab 6 ICB ICB All Lumen NASPO Cloud PA's/IPA's Lumen Cloud Communications Tab 12 See Tables tab 12 ICB Limited Availability. Available only in those states that can accept the LCC terms of service without further contract considerations. Not compliant with NIST-SP-800 or ISO 2700x

VALUE ADDED SERVICES (REQUIRES ENABLEMENT of an AWARDED CLOUD SERVICE (above) or CANNOT BE OFFERED) Advanced Managed Services (AMS) & Enterprise Managed Services

SOW (Statement of Work) ICB ICB All Lumen NASPO Cloud PA's/IPA's Except State of OR PA

Cloud Connect SOW (Statement of Work) 50%+ ICB All Lumen NASPO Cloud PA's/IPA's Except State of OR PA

CPEaaS Tab 11 ICB ICB All Lumen NASPO Cloud PA's/IPA's Except State of OR PA

Dark Fiber SOW (Statement of Work) ICB ICB All Lumen NASPO Cloud PA's/IPA's Except State of OR PA

DDoS Mitigation Tab 7 ICB ICB All Lumen NASPO Cloud PA's/IPA's Except State of OR PA

Enterprise Broadband Access Services (EBAS), Broadband Internet Access (BIA)

Tab 19 ICB ICB All Lumen NASPO Cloud PA's/IPA's Except State of OR PA

Internet Service DIA Tab 4 ICB ICB All Lumen NASPO Cloud PA's/IPA's Except State of OR

HSIP SOW (Statement of Work) ICB ICB All Lumen NASPO Cloud PA's/IPA's Except State of OR

IPVPN/ Integrated IPVPN Tab 4 See Tables tab 4 NA All Lumen NASPO Cloud PA's/IPA's Except State of OR PA

IQ Networking, IQ Data Bundles. Renewals Only - no new service requests.

Tab 3 See Tables tab 3 See Tables tab 3 All Lumen NASPO Cloud PA's/IPA's Except State of OR PA

IQ SIP/ Lumen SIP Trunks Tab 8 Special Rate Special Rate All Lumen NASPO Cloud PA's/IPA's Except State of OR PA

Managed Hosting Tab 7 20%+ ICB All Lumen NASPO Cloud PA's/IPA's Except State of OR PA

Site Infrastructure Services SOW (Statement of Work) Tab

ICB ICB All Lumen NASPO Cloud PA's/IPA's Except State of OR PA

CPE Implementation Services SOW (Statement of Work) Tab

ICB ICB All Lumen NASPO Cloud PA's/IPA's Except State of OR PA

Professional Services Tab 9 ICB ICB All Lumen NASPO Cloud PA's/IPA's Except State of OR & State of LA PA's

Managed and Professional Services | Includes Tailored Managed Network Services (TMNS) & Tailored Application & infrastructure Management (TAIM)

SOW (Statement of Work) ICB ICB All Lumen NASPO Cloud PA's/IPA's Except State of OR & State of LA PA's

Voice Complete Tab 8 ICB ICB All Lumen NASPO Cloud PA's/IPA's Except State of OR PA

Wavelength SOW (Statement of Work) ICB ICB All Lumen NASPO Cloud PA's/IPA's Except State of OR PA

911inform Location Discovery Solution Powered by Lumen Tab 20 ICB ICB Limited Availability. Available only in those states that can accept the 911Inform terms of service without further contract considerations

Attachment C – Cost Schedule Product Pricing Catalog Discount on

Recurring Charges Discount on

One Time Charges Product Availability - By Contract

Note: Product availability is only for those contracts listed.

Lumen Enablement Services Tab 22 See tables tab 22 ICB All Lumen NASPO Cloud PA's/IPA's Except State of OR & State of LA PA's

Attachment C – Cost Schedule Product Pricing Catalog Discount on

Recurring Charges Discount on

One Time Charges Product Availability - By Contract

Note: Product availability is only for those contracts listed.

Managed Services Anywhere and Cloud Application Manager

Lumen Managed Services Anywhere (MSA) made available through Cloud Application Manager (CAM) provides the automation, people and processes to orchestrate infrastructure and manage applications across hybrid cloud estates.

Cloud Support Services

Product Description Feature Restrictions, Limitations and Additional Information Price Quoted Per Unit At this Recurring Cost

Self-Service ALM for Lumen Platform & BYOC Provider Accounts

Per Month $0.06 /instance-hour

Lumen-led Cloud Support Services(LLCS) for CAM Cloud Resale Accounts (includes

Application Lifecycle Management)

Percentage Applies to Hyperscaler Monthly Costs

Per Month 3.3%

Optional Cloud Optimization and Analytics Avaiable for Resale and BYOC, Percentage Applies to Hyperscaler Monthly Costs

Per Month 2.99%

Optional Alerting Only of Operating Systems(includes Apache and IIS Webservers)

Per Month $25 /Instance

Optional Management of Operating Systems(includes Apache and IIS Webservers)*

Management fees INCLUDE monitoring charges

Per Month $46.15/Instance

Optional Alerting only of Non Cloud-Native Databases

Per Month $25 /Instance

Optional Management of Non Cloud-Native Databases*

Management fees INCLUDE monitoring charges

Per Month $441 /Instance

Optional Alerting only of Non Cloud-Native Web Services(Apache Tomcat)

Per Month $25 /Instance

Optional Management of Non Cloud-Native Web Services(Apache Tomcat)*

Management fees INCLUDE monitoring charges

Per Month $400 /Instance

MSA Term Commit Discount Monthly Recurring on EO & LLCS Charge 1 Year Discount 2 Year Discount 3 Year Discount

$3K-$24k 10% 12% 15%

$25k - $49k 13% 15% 18%

$50k + 15% 17% 20%

Lumen Contact Center

EZ Route – DTMF Menu & Database Routing Installation fee $150 per toll-free number Monthly maintenance fee $ 50 per toll-free number Per-call surcharge $0.04 per call EZ Route – Speech Recognition Menu & Database Routing Installation fee $150 per toll-free number Monthly maintenance fee $ 50 per toll-free number Per-call surcharge $0.08 per call EZ Route – Enhanced Reporting Installation fee $500 per toll-free number

(CAP $2500)

Monthly maintenance fee $ 0 per toll-free number

Interaction Routing Pricing Matrix Interaction Routing Components: Monthly Unit NRC Bundled Agent Packages Quick Launch Agent

$55.00 $30.00 Skills Based Agent $75.00 $38.00 CTI Based Agent $85.00 $43.00 Outbound Only Agent $100.00 $65.00 Supervisor Standalone $105.00 $45.00 Web Applications Web 1st Application $55.00 $40.00 Web Added Application (each) $8.00 $15.00 Outbound Blended Agent Add On $68.00 $38.00 Work Force Management “WFM” WFM Bundle Add On $25.00 $16.00 Desktop Applications Agent Desktop per agent $15.80 $15.00 Desktop Subscription (Simplex) $495.00 $385.00 Agent Desktop Host (Simplex) $19.80 N/A Additional Applications Call Recording per port $51.00 $75.00 Call Recording Storage per port for each twelve month increment $10.00 N/A CTI Standalone Add per agent $30.00 $15.00 Usage Billing (per minute) Platform Usage (per minute) 0.03 NA

Hosted IVR * Pricing Matrix

Members should engage their dedicate Account Team and the Hosted IVR Project Engineers to develop a solution and Statement of Work (SOW) for Hosted IVR services.

Hosted IVR Platform prices Monthly Subscription DTMF** $500 MRC Monthly Subscription ASR** $500 MRC Hosted IVR DTMF Virtual Port $75 Per virtual port MRC Hosted IVR Speech Recognition Virtual Port $150 Per virtual port MRC Text-To-Speech Surcharge $20 Additional per virtual port

Name & Address Speech Module Surcharge $75 Additional per virtual speech recognition port

Overflow Protection Premium $0.10 Per Minute Metered

Hosted IVR Outbound Notification Long Distance Per LD pricing Metered Hosted IVR Minutes of Use (MOU) IVR DTMF Monthly Subscription MRC (includes 2000 MOU per month) $500.00 N/A

IVR DTMF including Text to Speech $.05/min. # IVR Speech Recognition Monthly Subscription MRC (includes 1000 MOU per month)

$500.00

IVR Speech Recognition including Text to Speech usage charge $.075/min.# IVR Speech Recognition including Text to Speech and name and address (OSDM usage charge)

$.10/min.#

ACD Connect NRC Per conenction MRC

$2,500.00 $1,000.00

ACD Connect per call charge $0.02 Call Recording NRC Per Port MRC

$75.00 $79.00

Call Recording Storage for each 12 month increment up to 7 years per port

MRC

$10.00

CTI Standalone NRC Add per agent MRC

$15.00 $30.00

Bridging usage charge –

* The applicable per minute port charge also applies for the duration of the bridged portion of the call.

$.05/min.# *

# Billed at a minimum 18-second initial increment and in 6-second increments for the remainder of the call.Hosted IVR Developer Services Additional Developer Network Port $150 MRC Additional Tech Support $250 Per five support incidents per month Application Development Source -SOW NRC

Project Management Source – SOW NRC Application Support - Standard (M-F, 8am5pm), for Hosted IVR hosted apps $1,500 MRC

Application Support - Premium (24/7/365), for Hosted IVR hosted apps $2,500 MRC

Application Support - Standard (M-F, 8am5pm), for Non-Hosted IVR hosted apps

$2,500 MRC

Application Support - Premium (24/7/365), for non-Hosted IVR hosted apps $3,500 MRC

Application Transition-In Charge $1,000 NRC Hosted IVR Application Development Training $2,000 Per Student NRC

Hosted IVR Application Testing $5,000 NRC Dedicated Platform for Contact Center Applications Lumen provides a dedicated hosted platform that can be customized to support all State of Utah Contact Center applications. This platform is specifically designed based on requirements put forth by the State of Utah.

ICB, based on Scope of Work (SOW)

* Installation Charges Waived with One-year minimum

Flat Rate Install * Internet Port

MRC

Private Port MRC

Ethernet (10 Mpbs) $100.00 $150.00 $175.00 Fast Ethernet (100 Mbps) $150.00 $300.00 $350.00 Gigabit Ethernet (1000 Mbps) $400.00 $1,250.00 $1,350.00 10 Gigabit Ethernet ICB ICB ICB

Tiered Ethernet (10 Mbps) Install * Internet Port

MRC

Private Port MRC

2 Mbps $100.00 $100.00 $115.00 4 Mbps $100.00 $115.00 $130.81 6 Mbps $100.00 $125.00 $140.00 8 Mbps $100.00 $135.00 $150.00 10 Mbps $100.00 $150.00 $175.00

Tiered Fast Ethernet (100 Mbps) Install * Internet Port

MRC

Private Port MRC

10 Mbps $150.00 $150.00 $175.00

15 Mbps $150.00 $160.00 $200.00 20 Mbps $150.00 $175.00 $215.00 30 Mbps $150.00 $190.00 $230.00 40 Mbps $150.00 $205.00 $245.00 50 Mbps $150.00 $220.00 $260.00 60 Mbps $150.00 $235.00 $275.00 70 Mbps $150.00 $250.00 $290.00 80 Mbps $150.00 $265.00 $305.00 90 Mbps $150.00 $280.00 $320.00 100 Mbps $150.00 $300.00 $350.00

Tiered Gigabit Ethernet (1000 Mbps)

Install * Internet Port

MRC

Private Port MRC

100 Mbps $400.00 $300.00 $350.00 200 Mbps $400.00 $400.00 $450.00 300 Mbps $400.00 $500.00 $560.00 400 Mbps $400.00 $600.00 $670.00 500 Mbps $400.00 $700.00 $780.00 600 Mbps $400.00 $716.00 $815.00 700 Mbps $400.00 $770.00 $877.00 800 Mbps $400.00 $822.00 $935.00 900 Mbps $400.00 $870.00 $990.00 1000 Mbps $400.00 $900.00 $1,000.00

Tiered 10 Gigabit Ethernet (10000 Mbps)

Install * Internet Port

MRC

Private Port MRC

1000 Mbps ICB $900.00 $1,000.00 2000 Mbps ICB $1,318.00 $1,485.00 3000 Mbps ICB $1,823.00 $2,091.00 4000 Mbps ICB $2,243.00 $2,249.10 5000 Mbps ICB $2,638.00 $2,805.00 6000 Mbps ICB $3,023.00 $3,360.90 7000 Mbps ICB $3,288.00 $3,560.00 8000 Mbps ICB $3,603.00 $3,758.70 9000 Mbps ICB $3,913.00 $4,225.35 10000 Mbps ICB $4,268.00 $4,692.00

Local Access - Loop (This is "in addition" to the Port Prices shown above) ICB

* Installation Charges Waived with One-year minimum

Port + Basic BW MRCs *

* Access Charges Apply Seperately

Port CDR (mbps) IPVPN Port

MRC

IPVPN BW MRC

per Mbps

LIST

PRICE

NASPO PRICE

IPVPN Port

NASPO Price DIA Port

MRC

Ethernet (10 Mb) 1 $90.00 $248.40 $338.40 $114.75 Ethernet (10 Mb) 2 $90.00 $128.70 $347.40 $115.00 $100.00 Ethernet (10 Mb) 3 $90.00 $87.61 $352.82 $125.00 Ethernet (10 Mb) 4 $90.00 $67.50 $360.00 $130.81 $115.00 Ethernet (10 Mb) 5 $90.00 $55.80 $369.00 $135.00 Ethernet (10 Mb) 6 $90.00 $48.01 $378.04 $140.00 $125.00 Ethernet (10 Mb) 7 $90.00 $42.17 $385.22 $145.00 Ethernet (10 Mb) 8 $90.00 $37.80 $392.40 $150.00 $135.00 Ethernet (10 Mb) 9 $90.00 $34.80 $403.23 $165.00 Ethernet (10 Mb) 10 $90.00 $32.36 $413.64 $175.00 $150.00 Fast Ethernet (100 Mb) 10 $90.00 $32.36 $413.64 $175.00 $150.00 Fast Ethernet (100 Mb) 20 $90.00 $21.66 $523.26 $215.00 $175.00 Fast Ethernet (100 Mb) 30 $90.00 $16.19 $575.73 $230.00 $190.00 Fast Ethernet (100 Mb) 40 $90.00 $13.46 $628.56 $245.00 $205.00 Fast Ethernet (100 Mb) 50 $90.00 $11.41 $660.60 $260.00 $220.00 Fast Ethernet (100 Mb) 60 $90.00 $9.94 $686.16 $275.00 $235.00 Fast Ethernet (100 Mb) 70 $90.00 $8.96 $717.48 $290.00 $250.00 Fast Ethernet (100 Mb) 80 $90.00 $8.19 $745.20 $305.00 $265.00 Fast Ethernet (100 Mb) 90 $90.00 $7.58 $772.02 $320.00 $280.00 Fast Ethernet (100 Mb) 100 $90.00 $7.50 $839.70 $350.00 $300.00 Gig-Ethernet (1000 Mb) 100 $90.00 $7.50 $839.70 $350.00 $300.00 Gig-Ethernet (1000 Mb) 200 $90.00 $5.51 $1,191.60 $450.00 $400.00 Gig-Ethernet (1000 Mb) 300 $90.00 $4.45 $1,423.80 $560.00 $500.00 Gig-Ethernet (1000 Mb) 400 $90.00 $4.15 $1,749.60 $670.00 $600.00 Gig-Ethernet (1000 Mb) 500 $90.00 $3.78 $1,980.00 $780.00 $700.00 Gig-Ethernet (1000 Mb) 600 $90.00 $3.39 $2,125.80 $815.00 $716.00

Gig-Ethernet (1000 Mb) 700 $90.00 $3.14 $2,288.70 $877.00 $770.00

Gig-Ethernet (1000 Mb) 800 $90.00 $2.93 $2,437.20 $935.00 $822.00

Gig-Ethernet (1000 Mb) 900 $90.00 $2.76 $2,576.70 $990.00 $870.00

Gig-Ethernet (1000 Mb) 1000 $90.00 $2.58 $2,673.00 $1,000.00 $900.00

10 GB 1000 $90.00 $2.58 $2,673.00 $1,000.00 $900.00

10 GB 2000 $90.00 $2.19 $4,464.00 $1,485.00 $1,318.00

10 GB 3000 $90.00 $2.19 $6,651.00 $2,091.00 $1,823.00

10 GB 4000 $90.00 $1.85 $7,506.00 $2,249.10 $2,243.00

10 GB 5000 $90.00 $1.76 $8,910.00 $2,805.00 $2,638.00

10 GB 6000 $90.00 $1.76 $10,674.00 $3,360.90 $3,023.00

10 GB 7000 $90.00 $1.61 $11,367.00 $3,560.00 $3,288.00

10 GB 8000 $90.00 $1.48 $11,898.00 $3,758.70 $3,603.00

10 GB 9000 $90.00 $1.48 $13,374.00 $4,225.35 $3,913.00

10 GB 10000 $90.00 $1.48 $14,850.00 $4,692.00 $4,268.00

Other Charges (discounting not applied) Hardware MRCs License MRCs Installation Hardware NRCs Usage

NI MRC MultiCast MRC CRTP MRC APM MRC (NI) APM MRC

(AI)

Port NRC MultiCast

NRC

Usage - Basic

Usage - Enhanced

Usage - Premium

150 0 0 0 150 0 0 0.2 0.2 0.2

276.5054705 250 0 0 150 0 0 0.2 0.2 0.2

276.5054705 250 0 0 150 0 0 0.2 0.2 0.2 N/A 250 0 0 150 0 0 0.2 0.2 0.2 N/A 250 0 0 150 0 0 0.2 0.2 0.2

618.1706672 0 0 0 150 0 0 0.2 0.2 0.2

618.1706672 0 0 0 150 0 0 0.2 0.2 0.2 N/A N/A N/A 0 150 0 N/A 0.2 0.2 0.2 N/A N/A N/A 0 150 0 N/A 0.2 0.2 0.2 N/A N/A N/A 0 150 0 N/A 0.2 0.2 0.2 N/A N/A N/A 0 150 0 N/A 0.2 0.2 0.2 N/A N/A N/A 0 150 0 N/A 0.2 0.2 0.2

Port + Basic BW MRCs *

* Access Charges Apply Seperately

Port CDR (mbps) IPVPN Port

MRC

IPVPN BW MRC

per Mbps

LIST

PRICE

NASPO PRICE

IPVPN Port

NASPO Price DIA Port

MRC

N/A N/A N/A 0 150 0 N/A 0.2 0.2 0.2 N/A N/A N/A 0 150 0 N/A 0.2 0.2 0.2 N/A N/A N/A 0 150 0 N/A 0.2 0.2 0.2 N/A N/A N/A 0 150 0 N/A 0.2 0.2 0.2 N/A N/A N/A 0 150 0 N/A 0.2 0.2 0.2 N/A N/A N/A 0 150 0 N/A 0.2 0.2 0.2 N/A N/A N/A 0 150 0 N/A 0.2 0.2 0.2 N/A N/A N/A 0 150 0 N/A 0.2 0.2 0.2

111.3632242 250 0 0 150 0 0 0.2 0.2 0.2

141.6603219 0 0 0 150 0 0 0.2 0.2 0.2

1138.854389 0 0 0 150 0 0 0.2 0.2 0.2

Port + Basic BW MRCs *

* Access Charges Apply Seperately

Port CDR (mbps) IPVPN Port

MRC

IPVPN BW MRC

per Mbps

LIST

PRICE

NASPO PRICE

IPVPN Port

NASPO Price

1138.854389 0 0 0 150 0 0 0.2 0.2 0.2

1138.854389 0 0 0 150 0 0 0.2 0.2 0.2 4250 N/A N/A 0 150 0 N/A 0.2 0.2 0.2 4250 N/A N/A 0 150 0 N/A 0.2 0.2 0.2 4250 N/A N/A 0 150 0 N/A 0.2 0.2 0.2 4250 N/A N/A 0 150 0 N/A 0.2 0.2 0.2 4250 N/A N/A 0 150 0 N/A 0.2 0.2 0.2 4250 N/A N/A 0 150 0 N/A 0.2 0.2 0.2 4250 N/A N/A 0 150 0 N/A 0.2 0.2 0.2 4250 N/A N/A 0 150 0 N/A 0.2 0.2 0.2 4250 N/A N/A 0 150 0 N/A 0.2 0.2 0.2 4250 N/A N/A 0 150 0 N/A 0.2 0.2 0.2

Port + Basic BW MRCs *

* Access Charges Apply Seperately

Port CDR (mbps) IPVPN Port

MRC

IPVPN BW MRC

per Mbps

LIST

PRICE

NASPO PRICE

IPVPN Port

NASPO Price

Lumen Software-Defined Wide Area Network (SDWAN) with Versa Networks

SD WAN Premium Service – Domestic (MR) Includes SD WAN software, small device, managed service. Access is priced separately.

12 month 12 month NASPO 24 month 24 month NASPO 36 month 36 month NASPO $279 $223.20 $269 $215.20 $259 $207.20

Virtual SD WAN Premium Service for AWS / Azure – Domestic (MR) locations or for use with Universal CPE (uCPE) Hardware Includes SD WAN software and managed service

12 month 12 month NASPO 24 month 24 month NASPO 36 month 36 month NASPO $219 $175.20 $209 $167.20 $199 $159.20

Non-Recurring Charges: $200 (waived with a 24 or 36 month contract)

Optional Features – Domestic (MR unless otherwise noted)

12 month 12 month NASPO 24 month 24 month NASPO 36 month Security Package $50.00 $40.00 $50.00 $40.00 $50.00 Hardware upgrade* to Small Fiber device $10.00 $8.00 $10.00 $8.00 $10.00 Hardware upgrade* to Medium device $45.00 $36.00 $40.00 $32.00 $35.00 Hardware upgrade* to Medium Fiber device $55.00 $44.00 $50.00 $40.00 $45.00 Hardware upgrade* to Large device $400.00 $320.00 $300.00 $240.00 $200.00 Hardware upgrade* to Extra Large device $1,060.00 $848.00 $610.00 $488.00 $500.00 Hardware upgrade** to Universal CPE device $400.00 $320.00 $300.00 $240.00 $200.00 On Site Installation (NR) $500.00 $400.00 $500.00 $400.00 $500.00 On Site Maintenance (Per location) $50.00 $40.00 $50.00 $40.00 $50.00

* Hardware upgrade fee is an additional charge to the SD WAN Premium service.

EX: $259 (SD WAN Premium) + $200 (Hardware upgrade to Large device) = $459 (Domestic, 36 mo term) ** Hardware upgrade fee for Universal CPE is an additional charge to the Virtual SD WAN Premium service EX: $199 (Virtual SD WAN Premium) + $200 (Hardware upgrade to uCPE device) = $399 (Domestic, 36 mo term)

Customer Managed Virtual Machine - $64.80 / instance Available only with Hardware Upgrade to Universal CPE (uCPE). Customer provides all licensing. Month to month term.

Lumen Software-Defined Wide Area Network (SDWAN) with Versa Networks

36 month NASPO $40.00 $8.00

$28.00 $36.00

$160.00 $400.00 $160.00 $400.00 $40.00

High Availability Option (Domestic and International) Lumen will provide a 25% discount on the second SD-WAN service inclusive of any optional features ordered at same site for High-Availability (HA) Network resilient designs. In the event the Primary and HA device are different sizes / models, the lower priced device must be quoted as the HA device in order for the discount to be applied.

Example: Customer purchases a primary instance of SD WAN premium plus the CPE upgrade to medium and the optional security package and an identical high availability instance at the same domestic location on a 36 month term.

Self – Sparing Option (Domestic and International) Lumen will provide a 35% discount for up to 3 SD WAN instances designated as spare devices. This option allows for a self-service model for same day CPE replacement in the event of a device failure. The spare device(s) will be activated at a high availability location and will be able to be remotely configured to replace a failed device of the same size at any location. Self - Sparing not available for uCPE device. Example pricing based on domestic location / 36 mo term:

Dedicated SD WAN Customers can opt for an SD WAN deployment to a dedicated Director, Controller, and Analytics platform. This is an ICB pricing model and will be incremental to the SD WAN instances deployed to branch locations. Please engage SAT for design assistance and OM for pricing based on design.

Versa Secure Access Service (VSA) Versa Secure Access Service is available only through PSS. Sales should engage their Managed WAN Services Overlay team to raise an opportunity through the PSS process for pricing and SOW based contract. Pricing is based on 1000+ licenses. Pricing for license quantities below 1,000 are ICB.

Lumen will provide a 25% discount on the second SD-WAN service inclusive of any optional features ordered at same site for High-Availability (HA) Network resilient designs. In the event the Primary and HA device are different sizes / models, the lower priced device must be quoted as the HA device in order for the discount to be applied.

Lumen will provide a 35% discount for up to 3 SD WAN instances designated as spare devices. This option allows for a self-service model for same day CPE replacement in the event of a device failure. The spare device(s) will be activated at a high availability location and will be able to be remotely configured to replace a failed device of the same size at any location. Self - Sparing not available for uCPE device. Example pricing based on domestic location / 36 mo term:

Customers can opt for an SD WAN deployment to a dedicated Director, Controller, and Analytics platform. This is an ICB pricing model and will be incremental to the SD WAN instances deployed to branch locations. Please engage SAT for design assistance and OM for pricing based on design.

Versa Secure Access Service is available only through PSS. Sales should engage their Managed WAN Services Overlay team to raise an opportunity through the PSS process for pricing and SOW based contract. Pricing is based on 1000+ licenses. Pricing for license quantities below 1,000 are ICB.

Services not available everywhere. Business customers only. Lumen may change, cancel or substitute products and services, or vary them by service area at its sole discretion without notice.

Note: Lumen Edge Private Cloud SLA's are attched to Amend 12 of this contract

Lumen Edge Private Cloud

Core Components

Lumen Dedicated Cloud Compute and vCloud Government Pricing Table Product QTY MRC (List) Discount MRC w/Disc. One Time

Charge (List) Discount

Virtual Private Cloud 1.0 Data Center: 3PAZ1 CPU: 10 GHz

RAM: 20 GB

Bandwidth: 10 Mbps Public IPs: 2 IPs RSA Token: 1 RSA SSD Accelerated Storage: 2 TB Win2008 SP2 Std: 0 WIN2008R2 Std 64: 0 WIN2008R2 Std SQL2008 Std 64: 0 WIN2008R2 Std SQL2008 Web 64: 0 WIN2012 Std 64: 0 WIN2012 Std SQL2012 Std 64: 0 WIN2012 Std SQL2012 Web 64: 0 SUSE Linux Enterprise Server: 0

1 $1,002.00 ICB $1,002.00 $0.00 ICB

Bandwidth Count: 1 - Bandwidth: 10 1 $202.00 $202.00 Compute Count: 1 - CPU: 10 - RAM: 20 1 $386.00 $386.00 Public IP Count: 1 Public IPs: 1 1 $22.00 $22.00 RSA Token Count: 1 RSA Token: 1 1 $0.00 ICB $0.00 $150.00 ICB SSD Accelerated Storage Count: 1 SSD Accelerated Storage: 2

$254.00 $254.00 VCGS VPC Production Support 1.0 1 $116.00 $116.00 Dedicated Cloud 1.0 Data Center: 3PAZ1 CPU: 35 Ghz

RAM: 120 GB

Bandwidth: 50 Mbps Public IPs: 3 IPs RSA Token: 1 RSA SSD Accelerated Storage: 6 TB Win2008 SP2 Std: 0 WIN2008R2 Std 64: 0 WIN2008R2 Std SQL2008 Std 64: 0 WIN2008R2 Std SQL2008 Web 64: 0 WIN2012 Std 64: 0 WIN2012 Std SQL2012 Std 64: 0 WIN2012 Std SQL2012 Web 64: 0 SUSE Linux Enterprise Server: 0

1 $9,234.00 ICB $9,234.00 $0.00

Bandwidth Count: 1 Bandwidth: 50

1 $1,048.00 ICB $1,048.00 $0.00

Compute Count: 1

CPU: 35

RAM: 120

1 $6,314.00 ICB $6,314.00 $0.00

Public IP Count: 1 Public IPs: 1 1 $23.00 ICB $23.00 $0.00 RSA Token Count: 1 RSA Token: 1 1 $0.00 $0.00 $150.00 ICB SSD Accelerated Storage Count: 1 SSD Accelerated Storage: 6

1 $760.00 ICB $760.00 $0.00

VCGS DC Production Support 1.0 Production Support: 1

1 $1,043.00 ICB $1,043.00 $0.00

Lumen Dedicated Cloud Compute Virtual Intelligent Hosting Node - Servers Include Vmware Operating System/Hypervisor (36 Month - Additional Options on Pg 2) Available at select Data Centers Node Configuration: HP DL560 Gen9 NIC: 1 GigE CPU Count: 4 CPU Speed: 2.10 GHz Intel Xeon E5-4650v3 Twelve-Core RAM: 512GB Hard Drive: 2x80GB SSD

1 $3,751.00 20% $3,000.80 $500.00 50% Node Configuration: HP DL360 Gen9 NIC: 1 GigE CPU Count: 2 CPU Speed: 2.5 GHz Intel Xeon E5-2680v3 Twelve-Core RAM: 256GB Hard Drive: 2x80GB SSD

1 $2,101.00 20% $1,680.00 $500.00 50% Virtual Intelligent Hosting Instance NOS: Windows Server 2012 R2 Standard 64 bit Managed Operating System 4 CPU Data Center: ZZSC8

1 $140.00 20% $112.00 $250.00 50% NOS: Windows Server 2012 R2 Standard 64 bit Managed Operating System 2 CPU Data Center: ZZSC9

1 $85.00 20% $68.00 $250.00 50% NOS: Solaris 10 1 $125.00 20% $100.00 $250.00 50% NOS: Red Hat Enterprise Linux AS v7 64 bit Managed Operating System

1 $150.00 20% $120.00 $250.00 50% Storage Unified Storage 1.0 Velocity (GBs): 1024, Velocity Replication (GBs):

0 Velocity Total (GBs): 1024

1 $1,730.56 $1,211.39 $1,000.00 Vital (GBs): 1024, Vital Replication (GBs):0 Vital Total (GBs): 1024

1 $808.96 $566.27 $1,000.00 Value (GBs): 1024, Value Replication (GBs):0 Value Total (GBs): 1024

1 $153.60 $107.52 $1,000.00 Managed Hosting Support Service Management 3.0 Service Management 3.0 Service Tier: Basic Min Hours: 8

1 $250.00 15% $212.50 na na Service Tier: Standard sm3TSEType: N/A Min Hours: 20

1 $248.75 15% $211.44 na na Resource: Client Service Partner Min Hours: 40 1 $175.00 15% $148.75 na na

Virtual Private Cloud 1.0

Dedicated Cloud 1.0

Lumen Dedicated Cloud Compute Virtual Intelligent Hosting Node - Servers Include Vmware Operating System/Hypervisor (36 Month - Additional Options on Pg 2)

Virtual Intelligent Hosting Instance

Storage Unified Storage 1.0

Managed Hosting Support Service Management 3.0

One Time charge w/ Discount$0.00

$150.00

$0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

$250.00 $250.00

$125.00 $125.00 $125.00 $125.00

$1,000.00 $1,000.00 $1,000.00 na na na

Resource: Client Technology Advisor Min Hours: 40

1 $175.00 15% $148.75 na na Resource: Technical Service Engineer - Applications Min Hours: 40

1 $175.00 15% $148.75 na na Resource: Technical Service Engineer - Database Min Hours: 40

1 $175.00 15% $148.75 na na Resource: Technical Service Engineer - OS (Unix) Min Hours: 40

1 $175.00 15% $148.75 na na Resource: Technical Service Engineer - OS (Windows) Min Hours: 40

1 $175.00 15% $148.75 na na Resource: Technical Service Engineer - Storage Min Hours: 40

1 $175.00 15% $148.75 na na Resource: Technical Operations Manager Min Hours: 40

1 $175.00 15% $148.75 na na Resource: Security Architecture Manager Min Hours: 40

1 $200.00 15% $170.00 na na Resource: Adaptive Desk Min Hours: 80

1 $100.00 15% $85.00 na na Gold Support Min Hours: 2.0 Type: Monthly 1 $175.00 100% $0.00 na na Connectivity HAN Internet Access options Usage Calculation: 95th Percentile Higher of In or Out Base Bandwidth (Mbps): 100

1 $853.52 20% $682.86 $0.00 0% Cross Connect Type: Telco without Private Entrance Single Mode Fiber

1 $250.00 20% $200.00 $225.00 100% Colocation Colocation Bundle 2.0 Total (as promotional offer). Available in select Data Centers. Raised Floor - Space & Power

1 $1,706.00 0% $1,358.20 $4,682.00 0% Space Type: Secure Cabinet - 4kW 1 $1,324.00 20% $1,059.00 $1,400.00 100% Patch Panel Type: 6-Port Copper Patch Panel 1 $8.00 100% waived $250.00 100% Power Configuration: Primary/Redundant Pair Power Circuit: 30A/208V-Single Phase-L6

1 $374.00 20% $299.20 $1,800.00 100% Power Strip Type: L6-30 Horizontal Mount Power Strip with Display

2 $0.00 0% $0.00 $1,232.00 100% Gold Support Min Hours: 2.0 Type: Monthly 2 $350.00 0% $0.00 na na Usage Calculation: 95th Percentile Higher of In or Out Base Bandwidth (Mbps): 1

1 $39.82 75% $9.95 $0.00 0% Colocation Internet Multiline GigE - Cross Connect

1 $225.00 75% $56.25 $225.00 100% Cross Connect Type: Telco without Private Entrance

1 $250.00 100% waived $225.00 100% Lumen Colocation Global Network to Connect Wherever You Conduct Business. Our Colocation gives you access to 55 state-of-the art global data centers across North America, Europe and Asia with more than 2 million square feet of raised floor space and helps ensure your IT solutions are secure and readily available. Our Data Center Colocation Services allow you to easily federate your applications into other infrastructure services, including cloud and managed hosting, providing you the platform choices you need to run your business.

To discuss an opportunity for a Colocation solution/product engagement, please contact your Lumen Account Team. Lumen engages our experts that will assess the Scope of Services and can deliver customized pricing based on needs review of a customer’s environment.

N Level 3 DDoS Mitigation Clean Bandwidth-based Pricing

Level 3 - DDoS Clean Traffic Bandwidth -On-Demand - US (100 Mbps Clean Traffic) Level 3 - DDoS Clean Traffic Bandwidth -On-Demand - US (200 Mbps Clean Traffic) Level 3 - DDoS Clean Traffic Bandwidth -On-Demand - US (500 Mbps Clean Traffic)

Connectivity HAN Internet Access options

Lumen Colocation Global Network to Connect Wherever You Conduct Business. Our Colocation gives you access to 55 state-of-the art global data centers across North America, Europe and Asia with more than 2 million square feet of raised floor space and helps ensure your IT solutions are secure and readily available. Our Data Center Colocation Services allow you to easily federate your applications into other infrastructure services, including cloud and managed hosting, providing you the platform choices you need to run your business.

$0.00 $0.00

$0.00 $0.00 $0.00 $0.00 $0.00 na $0.00 $0.00 $0.00

12 month

NASPO MRC

NASPO NRC

$1,575.00 $0.00 $2,250.00 $0.00 $2,700.00 $0.00

Level 3 - DDoS Clean Traffic Bandwidth -On-Demand - US (1 GB Clean Traffic) Level 3 - DDoS Clean Traffic Bandwidth -On-Demand - US (2 GB Clean Traffic) Level 3 - DDoS Clean Traffic Bandwidth -On-Demand - US (3 GB Clean Traffic) Level 3 - DDoS Clean Traffic Bandwidth -On-Demand - US (4 GB Clean Traffic) Level 3 - DDoS Clean Traffic Bandwidth -On-Demand - US (5 GB Clean Traffic) Level 3 - DDoS Clean Traffic Bandwidth -On-Demand - US (10 GB Clean Traffic) Level 3 - DDoS Clean Traffic Bandwidth -On-Demand - US (above 10GB Clean Traffic) * Level 3 - DDoS Clean Traffic Bandwidth -Always-On - US (100 Mbps Clean Traffic) Level 3 - DDoS Clean Traffic Bandwidth -Always-On - US (200 Mbps Clean Traffic) Level 3 - DDoS Clean Traffic Bandwidth -Always-On - US (500 Mbps Clean Traffic) Level 3 - DDoS Clean Traffic Bandwidth -Always-On - US (1 GB Clean Traffic) Level 3 - DDoS Clean Traffic Bandwidth -Always-On - US (2 GB Clean Traffic) Level 3 - DDoS Clean Traffic Bandwidth -Always-On - US (3 GB Clean Traffic) Level 3 - DDoS Clean Traffic Bandwidth -Always-On - US (4 GB Clean Traffic) Level 3 - DDoS Clean Traffic Bandwidth -Always-On - US (5 GB Clean Traffic) Level 3 - DDoS Clean Traffic Bandwidth -Always-On - US (10 GB Clean Traffic) Level 3 - DDoS Clean Traffic Bandwidth -Always-On - US (above 10 GB Clean Traffic) * Level 3 - DDoS - Internet Direct Clean Traffic Return Path Level 3 - DDoS - GRE Clean Traffic Return Path Level 3 - DDoS - IP VPN Direct Clean Traffic Return Path Level 3 - DDoS - FBM Monitoring

$3,712.50 $0.00 $5,850.00 $0.00 $7,020.00 $0.00 $8,280.00 $0.00 $9,450.00 $0.00

$14,850.00 $0.00 Consult Lumen sales rep $3,000.00 $0.00 $4,200.00 $0.00 $4,950.00 $0.00 $7,400.00 $0.00

$12,200.00 $0.00 $15,300.00 $0.00 $17,600.00 $0.00 $20,750.00 $0.00 $32,000.00 $0.00 Consult Lumen sales rep

$450.00 $0.00 $450.00 $0.00 $600.00 $0.00 $450.00 $0.00

Level 3 - DDoS - Unlimited Protected Subnet Level 3 - Additional 2FA Tokens (per Quantity of 10) Level 3 - DDoS Application Monitoring and Mitigation Cloud Signaling Level 3 - Emergency Install for On-demand service with GRE clean traffic return only DDoS Appliance Service On Demand: Total DDoS clean traffic return provisioned across production site(s). The clean traffic return may be shared across multiple sites and include, on-demand protection and up to a total of 256 protected /24 IPv4 or /48 IPv6.

Always on: Total DDoS clean traffic return provisioned across production site(s). The clean traffic return may be shared across multiple sites and include, always-on protection and up to a total of 256 protected /24 IPv4 or /48 IPv6

Additional Information

For customers not purchasing Lumen network services, Lumen's DDoS mitigation solution is delivered as a cloud-based or hybrid cloud and premises-based service. The cloud-based infrastructure is located on Lumen's Wide Area Network (WAN) backbone, which serves 20% of the world's Internet traffic and extends to more than 85 countries.

On Demand: Total DDoS clean traffic return provisioned across production site(s). The clean traffic return may be shared across multiple sites and include, on-demand protection and up to a total of 256 protected /24 IPv4 or /48 IPv6.

Additional Information

$4,800.00 $0.00 $50.00 $0.00

$600.00 $0.00 $0.00 $10,000.00

ICB ICB

IQ SIP and Hosted VoIP Ala carte Seat and Feature Rates, Voice Complete (for NEW customers only)

High Level Hosted VoIP Seat Definitions (additional details can be provided by sales representative):

Basic – limited feature set intended for common area phone use, no call forwarding or voicemail.

Standard – contains most business class features including voicemail/unified messaging.

Premium – Standard seat features, plus mobility features, supports Anywhere add-on feature (additional MRC).

Virtual – Premium seat features but no phone included. Cannot be offered as the only seat on the enterprise, as the portal prevents a phone MAC Address to be assigned to it. It’s a seat intended for the secondary line on an ATA, or line appearance on an existing phone. Virtual seat does not support a device and should be used when you need Voicemail and Softphone or as a 2nd port that needs Voicemail on an ATA. A Virtual Seat can be used as a 2nd line on a phone.

Voicemail Only – a standalone voicemail box with telephone number used for group feature termination.

Custom Device - Custom SIP seat will allow Customer to bring its own Soft Phone and non-phone end point devices (i.e. SIP based overhead paging unit, doorbell or notification lamp.) for use with the seat. Custom seats include the same features offered with a Hosted VoIP or IQ SIP premium seats and is not associated with a SIP Trunk group.

Contact Center Basic Group - A Contact Center Basic Group does not include Supervisor Seat functionality, End User login and logout of the queue, real time reporting, or historical reporting. A maximum of 25 calls can be queued in a Contact Center Basic Group. Pricing is located in the Hosted VoIP A La carte feature & NRC rates section listed after the seat and phone pricing.

Contact Center Standard Group -Only End Users with a Contact Center Standard Seat or a Contact Center Supervisor Seat can be added to a Contact Center Standard Group. A Contact Center Standard Group includes End User log in and log out of the queue, viewing of queue statistics, and joining/leaving queues as needed via the web client. A maximum of 50 calls can be queued in a Contact Center Standard Group. Pricing is located in the Hosted VoIP A La carte feature & NRC rates section listed after the seat and phone pricing.

Hosted VoIP Seat Pricing

MRC NRC

Seat Type 1-yr. Term 2-yr. Term 3-yr. Term 5-yr. Term 1-yr. Term 2-yr. Term 3-yr. Term 5-yr. Term HV-Basic Seat $14.00 $12.00 $11.00 $10.00 $29 $29 $29 $0 HV-Standard Seat $18.00 $16.00 $15.00 $14.00 $29 $29 $29 $0 HV-Premium Seat $20.00 $18.00 $17.00 $16.00 $29 $29 $29 $0 HV-Custom SIP Seat $20.00 $19.00 $18.00 $17.00 $29 $29 $29 $0 HV-Virtual Seat $20.00 $18.00 $17.00 $16.00 $29 $29 $29 $0

Hosted VoIP Phone/Device Pricing

MRC

1-yr. Term 2-yr. Term 3-yr. Term 5-yr. Term Adtran 908 $90.70 $48.90 $35.10 $26.50 Adtran 916 $134.90 $71.60 $50.90 $38.10 Adtran 924 $171.70 $90.60 $64.00 $47.80 Cisco 6851 $17.90 $9.30 $6.70 $5.00 Cisco 7811 $12.60 $6.60 $4.60 $3.40 Cisco 7821 $15.70 $8.10 $5.60 $4.20

High Level Hosted VoIP Seat Definitions (additional details can be provided by sales representative):

Basic – limited feature set intended for common area phone use, no call forwarding or voicemail.

Standard – contains most business class features including voicemail/unified messaging.

Premium – Standard seat features, plus mobility features, supports Anywhere add-on feature (additional MRC).

Voicemail Only – a standalone voicemail box with telephone number used for group feature termination.

Cisco 7832 Conf $54.40 $27.80 $19.20 $14.10 Cisco 7841 $21.20 $10.90 $7.50 $5.50 Cisco 7861 $22.60 $11.60 $8.00 $5.90 Cisco 8811 $27.00 $14.30 $9.60 $7.00 Cisco 8841 $29.00 $14.80 $10.20 $7.50 Cisco 8851 $34.00 $17.40 $11.90 $8.70 Cisco 8861 $39.30 $20.00 $13.80 $10.10 GS-DP720 Handset $7.50 $3.90 $2.60 $2.00 GS-DP722 Handset $9.20 $4.70 $3.30 $2.40 GS-DP730 Handset $13.30 $6.80 $4.70 $3.50 GS-DP750 Base $6.70 $3.50 $2.30 $1.80 GS-DP752 Base $7.10 $3.70 $2.50 $1.90

GS-DP760 $14.50 $7.55 $5.25 $3.95

GrandStream HT813 $10.10 $5.30 $3.70 $2.80 Polycom Obi 302 $10.60 $5.60 $3.90 $2.90 Polycom Obi 312 $11.40 $6.00 $4.20 $3.10 Trio C60 $108.00 $55.00 $39.00 $29.00

VVX 150 $10.30 $5.40 $3.80 $2.80

VVX 250 $17.10 $9.10 $6.30 $4.70

VVX 350 $22.10 $11.80 $8.10 $6.10

VVX 411 $26.90 $13.80 $9.50 $7.00

VVX 450 $24.60 $13.70 $9.40 $7.00

VVX D230 Handset Only $12.20 $6.20 $4.30 $3.30 VVX D230 Base Station w/ Handset $20.00 $10.30 $7.00 $5.20 Rove 20 DECT Handset Only $13.70 $7.30 $5.10 $3.80 Rove 20 DECT Base Station w/ Handset $25.60 $13.50 $9.40 $7.00 WP820 WiFi Phone $21.10 $10.80 $7.40 $5.50 Poly Edge E100 $14.50 $7.40 $5.30 $3.90 Poly Edge E220 $14.50 $7.40 $5.30 $3.90 Poly Edge E300 $18.60 $9.50 $6.60 $5.00 Poly Edge E320 $21.10 $10.80 $7.40 $5.50 Poly Edge E350 $22.60 $11.60 $8.00 $5.90 Poly Edge E400 $22.50 $11.50 $8.20 $6.00 Poly Edge E450 $28.10 $14.40 $10.30 $7.50 Poly Edge E500 $25.90 $13.10 $9.40 $6.90 Poly Edge E550 $28.10 $14.40 $10.30 $7.50

Poly Edge E Exp. Module $32.90 $16.90 $12.00 $8.80

Switch Rental Rates CRITICAL READ: The following requirements MUST be met in order to offer a Hosted VoIP rental switch to a customer:

•Hosted VoIP Seats must be part of the solution – not a stand-alone switch rental.

•Must be sold with CenturyLink networking – not available for Alternate Carrier Connectivity / Bring your own Transport locations.

•Prices include maintenance for customer required config changes; config changes will be limited to 10 per year.

MRC

POE Switch POE Ports 1-yr. Term 2-yr. Term 3-yr. Term 5-yr. Term Adtran NV1560-24P 24-Port $175.00 $110.00 $95.00 $85.00 Adtran NV1570-24P 24-Port $175.00 $110.00 $95.00 $85.00

Adtran NV1560-48P 48-Port $215.00 $130.00 $110.00 $95.00

Accessories to be purchased separately and are not part of our contracted services.

Poly X50 Exp. Module https://cpeportal.com /lum en/shop-by-desk-phone/c-66.htm l

Poly VVX X01/X11 Pwr. Supply Poly VVX X50 Pwr. Supply Poly Trio 8300 Pwr. Kit Poly Trio 8500 Pwr. Kit Poly Trio 8800 Pwr. Kit Poly Trio Exp. Microphone Poly Wall Mount X01/X11 (5-pack) Poly Wall Mount 450 Poly Wall Mount 150/250 Poly Wall Mount 350 Poly OBI USB WiFi Dongle Poly Sync 20 Speakerphone Poly Savi 8220 UC Headset Poly Savi 8210 UC Headset Poly Savi 8240 UC Headset Poly Savi 8245 UC Headset Poly Savi 7210 UC Headset Poly Savi 7220 UC Headset Poly Savi CS 540 UC Headset Poly Savi App-51 UC Headset Poly Savi HL 10 UC Headset Poly Voyager 5200 Office Poly Voyager 4220 UC Headset Poly Voyager 4320 UC Headset Poly Voyager 4220 2-way UC Headset https://cpeportal.com/lumen/shop-by-desk-phone/c-66.html https://cpeportal.com /lum en/shop-by-desk-phone/c-66.htm l

Poly Voyager 5200 UC Headset Poly Voyager 6200 UC Headset

Poly Voyager 8200 UC Headset Poly Voyager Focus UC Headset HW510 EncorePro HW520 EncorePro HW530 EncorePro HW540 EncorePro HW710 EncorePro HW720 EncorePro Poly Blackwire 3310 Headset Poly Blackwire 3320 Headset Poly Blackwire 5210 Headset Poly Blackwire 5220 Headset Poly Blackwire 8225 Headset Poly Mini USB Camera For CCX 600 Poly CCX 500/600/700 Pwr. Supply Expansion Microphone Kit for Poly Trio C60

Hosted VoIP A La carte feature & NRC rates Component MRC NRC

Hunt Groups (per Hunt Group) 1 $0.95 N/A

Voicemail Only Seat - 911 calls cannot be made from a voice mail only seat. $5.95 N/A Voicemail for Group Features (per Group Feature) $5.95 N/A

Voicemail Transcription $2.95 N/A

Auto Attendant (per Auto Attendant) 2 $4.95 N/A

Anywhere TN(s) 3 $4.95 N/A

Receptionist Web Console (per console) 4

$19.95 N/A

Contact Center - Basic $0.95 N/A https://cpeportal.com/lumen/shop-by-desk-phone/c-66.html

Contact Center - Standard/Agent $3.95 N/A

Contact Center - Premium/Agent $6.95 N/A

Contact Center - Supervisor $9.95 N/A

Webex Soft Phone Only $0.00 N/A

Webex Basic Collaboration $5.95 N/A

Webex Standard Collaboration $9.95 N/A

Webex Premium Collaboration $19.95 N/A

Standard IP Failover $9.95 N/A

Secure SIP (Encryption) $2.95 N/A

Available TNs (new and ported) (per Available TN)5 An available TN is an unallocated TN Customer retains in a pool for later use.

$0.18 N/A

Call Recording - Basic $9.95 N/A

Call Recording - Standard $12.95 N/A

Call Recording - Premium $24.95 N/A

Basic business white page listing (MRC per listing)6 $1.95 N/A

Directory Assistance (per call) N/A $1.99

International Off-Net Calls (per minute)

For an Agreement or Amendment adding Hosted VoIP Service with an Effective Date prior to 6/22/15 the follow rates apply:

http://qwest.centurylink.com/legal/ildctaexp/STANDARD/v4 .doc

For an Agreement or Amendment adding Hosted VoIP Service with an Effective Date of 6/22/15 to 10/31/19 the follow rates apply:

http://www.centurylink.com/small-business/products/voip/contracts/voip_ild.xls

For an Agreement or Amendment adding Hosted VoIP Service with an Effective Date of 10/31/19 until 8/1/21:

International Off-Net Calls (per minute) http://www.centurylink.com/legal/2019/VoIP_ILDRatesv1.p df

For an Agreement or Amendment adding Hosted VoIP Service with an Effective Date of after 8/1/21 the follow rates apply:

http://www.centurylink.com/legal/2021/VoIP_ILDRatesv1.p df

Tech Dispatch (up to 4 hours per dispatch)7 N/A $450

Extended Wiring NRC (per circuit) (if provided by Lumen)8 N/A $276

PAC/VPAC (per product account)9 N/A $15

1 For an Agreement or Amendment adding Hosted VoIP Service with an Effective Date before 9/15/21, the effective MRC Rate is $4.95 and NRC is $10.00.

2 For an Agreement or Amendment adding Hosted VoIP Service with an Effective Date before 9/15/21, the effective MRC Rate is $14.95 and NRC is $10.00.

3 For an Agreement or Amendment adding Hosted VoIP Service with an Effective Date before 9/15/21, the effective MRC Rate is $21.95 and NRC is $10.00.

4 For an Agreement or Amendment adding Hosted VoIP Service with an Effective Date before 9/15/21, the effective MRC Rate is $49.00.

5 The Available TN MRC applies to any TNs over the initial TNs included with the Hosted VoIP seats. For an Agreement or Amendment adding Hosted VoIP Service with an Effective Date before 2/11/19, the effective rate is $0.25.

6 Customer will be charged $1.95 per month for each white page listing. Purchase of a white page listing will include a yellow page listing at no additional charge for Qwest Corporation, d/b/a CenturyLink QC In-Region locations only. “In-Region” means CenturyLink QC’s 14-state local service territory.

7 A technician dispatch will support Hosted VoIP change order to add additional Seats and Devices, repair dispatch for assistance with troubleshooting or equipment swap. Technician is available for up to 4 hours per dispatch with additional dispatch charges required for engagements exceeding the 4 hour time period. Technician dispatch is not available to assist with customer provided devices, customer network (router, switch, wireless access point etc.)

infrastructure or telecom closet cable plant punch down or patching.

Hosted VoIP A la carte Long Distance and In-Bound 8XX Rates Hosted VoIP Service Domestic Outbound Off-Net LD and Domestic Inbound 8XX Pricing (“LD/TF Pricing”) (Promo Code: IQSIPHVFRMOU).

CenturyLink will waive per minute charges for minutes of usage for domestic outbound LD Off-Net Calls each month per product account. Additionally, if Customer purchases domestic inbound 8XX Service from CenturyLink for use with the Service product account, the charges for those domestic inbound 8XX minutes of use will be included in the waiver. “MOU” as used herein means minutes of use. For domestic outbound long distance Off-Net and domestic inbound 8XX MOUs that exceed the applicable Tier MOU per month limit, MOUs will bill to the Customer each month at the per minute rate shown in the table. If Customer does not use the entire waived MOU in a given month, the unused minutes may not be carried over to the following month. International Off-Net Calls and international inbound 8XX calls are not eligible for LD/TF Pricing. CenturyLink reserves the right to modify or eliminate the LD/TF Pricing for Service after the Initial Term is completed. Additional per minute charges apply to each Off-Net Call leg of a conference call.

Tier Number of Hosted VoIP Seats Per Product Account Promo: PRMENTULD1

MOU Waived/Month For That Product Account (For Domestic Outbound Off-Net LD Only)2

Domestic Inbound 8XX Per Minute Rate for Minutes of Use1 1+ Seats Unlimited $0.01

1 If customer has both IQ SIP Sessions and Hosted VoIP Seats, then the number of IQ SIP Sessions will be used for determining the number of outbound MOU’s waived.

2 For an Agreement or Amendment adding Hosted VoIP Service with an Effective Date before 7/1/21, the number of MOU Waived/Month is listed in Section 2.2 below.

This is the start of the file's text. The full file is on GovTribe.

File details come from the government source that posted it. Updated Sep 9, 2025.