EPSE_III_RFP_-_Amendment_3.docx

ID05170030

Section A – Solicitation/Contract Form

Enterprise Product Support Engineering III

A procurement by the U.S. General Services Administration on behalf of

Air Force Life Cycle Management Center, Product Engineering Support (AFLCMC/EZP) Wright-Patterson Air Force Base, Ohio Solicitation Number / GSA ITSS # ID05170030 Amendment 3

GSA Form 300 A contract resulting from this solicitation will be made on the GSA Form 300, which will be attached at the time of contract award.

Section B - Supplies or Services and Prices

B.1 GENERAL

The contractor shall furnish services/items in accordance with the Performance Work Statement (PWS) (Section C). The Contractor shall provide a comprehensive solution for client requirements to include, but not limited to, all personnel, materials, services, facilities, host system and management necessary (unless specifically furnished by the Government) to perform the requirements as set forth in this contract and any Task Orders issued under this contract.

B.2 MAXIMUM AMOUNTS, INDEFINITE-DELIVERY/INDEFINITE QUANTITY (ID/IQ)

This is an ID/IQ contract with Firm-Fixed-Price (FFP) and Time and Materials/Labor Hour (T&M/LH) type task orders (TOs) in accordance with Federal Acquisition Regulation (FAR) Subpart 16.5 - Indefinite- Delivery Contracts. The guaranteed minimum amount is $100,000.00 for the overall IDIQ contract. The minimum guaranteed amount will be satisfied via a TO issued at contract award. The total amount of all orders placed against this IDIQ contract will not exceed $99,000,000 over a five year ordering period. Task Orders that extend beyond the five year ordering period of the contract are valid through the final delivery date on the Task Order, provided all work is completed within 5 years after the contract expiration date.

B.3 PRICES

Prices set forth in the Schedule of Items/Services and Prices, and on subsequent FFP and T&M TOs, shall be fully burdened. All prices proposed shall be inclusive of all costs (i.e., material, labor, fringe, overhead, etc.), fees, and profit associated with each item. All FFP and T&M TOs placed under this contract must include prices that are equal to or lower than the prices set forth in the Schedule of Items/Services and Prices in Section B.5, below. Materials/equipment, travel, and shipping costs shall be specifically spelled out and are to be billed as direct costs to be paid on a reimbursable basis.

B.4 REIMBURSABLE COSTS

The Government will reimburse the Contractor for the actual cost of all materials purchased under this contract. The Government will also reimburse applicable material handling and/or material overhead costs, provided that material handling and/or material overhead rates must be clearly identified in the price of each TO proposal. When purchased on a T&M basis, material and material handling costs will be paid as provided in FAR 52.232-7(b), “Payments under Time-and-Materials and Labor-Hour Contracts”. Material overhead will not be authorized if the costs normally included in that overhead (purchasing staff or other material handling costs) are being directly charged to this contract/TO. Materials will be reimbursed at actual cost up to the ceiling stipulated in the Schedule of Item/Services and Prices. If materials are purchased on a FFP basis, the Government will negotiate a fixed amount for material handling and/or material overhead in each applicable TO. Costs for pre-approved travel will be reimbursed in accordance with FAR 31.205-46.

The Contractor must obtain permission from the CO prior to incurring any reimbursable costs for materials. The Contractor must provide supporting documentation to the CO showing that the cost of the materials is fair and reasonable. For each order-level reimbursable material costs above the micro-purchase threshold, the Contractor must obtain a minimum of three quotes, one of which may include materials furnished by the Contractor. If three quotes cannot be obtained, the Contractor must provide rationale to the CO.

B.5 SCHEDULE OF ITEMS/SERVICES AND PRICES

The labor categories and rates to be used in performance of this contract are as follows:

Year 1: September 1, 2018 – August 31, 2019

(Add rows as needed for each labor category)

Year 2: September 1, 2019 – August 31, 2020

Year 3: September 1, 2020 – August 31, 2021

Year 4: September 1, 2021 – August 31, 2022

Year 5: September 1, 2022 – August 31, 2023

Section C - Descriptions and Specifications

Enterprise Product Support Engineering III Condition-Based Maintenance and Air Force Structural Management Office Support Efforts Performance Work Statement (PWS)

IDIQ GSA ITSS ID05170030

06 Apr 2018

Air Force Life Cycle Management Center (AFLCMC) Product Support Engineering Division (EZP) Department of the Air Force Wright-Patterson Air Force Base (WPAFB), OH

Points of Contact:

Program Manager (PM):

TBD

Phone: TBD E-mail: TBD

Contractor Officer Representative (COR)/ Government Technical Point of Contact (TPOC):

TBD

Phone: TBD Fax: TBD E-mail: TBD

General Services Administration (GSA) COR/PM:

Theresa Vollink Phone: (312) 279-8145 Fax: (312) 886-3827 E-mail: theresa.vollink@gsa.gov

BACKGROUND: The Air Force must endeavor to find ways to modernize and sustain affordable and effective systems in a challenging fiscal constrained environment. For most Air Force systems, the majority of the total life cycle cost is expended in executing product support functions in the Operations and Support phase, approximately 60-70 percent. For this reason, effective and efficient product support planning and execution are critical to the Air Force’s ability to design, field, modernize and sustain affordable systems.

Currently, the Air Force makes sustainment technology decisions on a program-by-program basis. However, a wholly program-centric approach has inherent weaknesses. This existing approach does not always include consideration of other programs’ on-going initiatives which creates duplication of efforts and wastes key valuable Air Force resources.

The enterprise mindset is an evolution from our program-centric approach to an approach that leverages synergies, seeks economies of scale, and proactively manages system and infrastructure capabilities to sustain essential government and industry product support capabilities.

The Air Force must design for supportability by maximizing commonality, modularity, open system architecture and standardization of support processes to increase efficiencies and reduce costs. Product support engineering solutions should maximize the use of common technology to optimize availability and reliability while reducing life cycle costs.

1. SCOPE OF WORK/OBJECTIVE: Product Support Engineering supports projects that demonstrate enterprise technologies, alternative material solutions, and standardize process solutions to enable or accelerate sustainment technology transition across multiple weapon systems across the life cycle. This contract will address the gap that exists between when a technology is first demonstrated and when it can be successfully acquired as an operational capability. It shall bridge that gap by supporting promising system and subsystem concepts for technology integration and demonstration from laboratory to sustainment. It will allow program managers (the developers and providers) and warfighters (the end users) to identify, integrate, prototype, test, qualify, and demonstrate candidate technologies and assess them in an operational environment. As a minimum Product Support Engineering covers the following focus areas to ensure reduced weapon system life cycle costs and improved reliability, availability, and maintainability:

1.1. Condition-Based Maintenance Plus (CBM+): CBM+ is a proven methodology that promotes maintenance upon evidence of need. Such evidence can be generated from a variety of hardware, tools, systems, and algorithms that are established to identify usage patterns and related anomalies to predict and enable maintenance decision-making. CBM+ requires “big data” and system interconnectivity to achieve maximum benefit. Adoption of CBM+ requires the integration of emerging technologies, systems, and tools plus cross-organization coordination.

1.1.1. Prognostics. This focus area centers on deployment of prognostic capabilities for aerospace components to identify component health and forecast failures in advance so that appropriate action can be taken to minimize/avoid the impacts of the failure.

1.1.2. Data Analysis/Data Integrity Tools. This focus area centers on implementing state-of-the-art tools and building interfaces to support advanced data analytics and deployment of predictive solutions. This area also extends into improving the quality of the data collected during sustainment of weapon systems (e.g. F-16, C-130, B-1, C-5, etc.) that is used for analysis and prognostics.

1.2. Air Force Structural Management Office (AFSMO) Support: The Product Support Engineering Division (EZP) manages the Air Force Structural Maintenance Offices (AFSMO) which were stood up to provide direct engineering support related to the improvement and modification of weapon system sustainment and sustainment-related activities. The individual offices and their respective functions are:

1.2.1. Air Force Advanced Composites Office (ACO). The ACO provides engineering and technical assistance to all composites users, maintainers, system program offices (SPO), and research facilities. The office supports a variety of health & safety issues including mishap response and the proper disposal of damaged or unused composites. The ACO also offers classes on advanced composites and supports other composites training throughout the United States Air Force (USAF) and Department of Defence (DoD). The office promotes the transfer of new or developed technologies (including low observables) from the laboratory into the field to improve the operation and supportability of Combat Air Forces.

The contractor shall identify, evaluate, and qualify new materials, technologies, and processes to improve advanced composites engineering and technical assistance, health and safety support, advanced composites training, and advanced composites technology transfer.

1.2.2. Air Force Corrosion Prevention and Control Office (CPCO). The CPCO partners with industry, the Air Force Research Laboratory, major commands (MAJCOM), SPOs, Air Logistics Complexes (ALC), and field units to evaluate, field test, and transition technology (e.g. non-chrome coatings, alternate coating systems, paint/depaint processes) to minimize the impact of corrosion on aircraft availability and mission generation. The office performs MAJCOM corrosion surveys to thoroughly assess the health of their program(s) ensuring best practices are implemented to fight corrosion. The CPCO also provides engineering and technical assistance to customers AF-wide including quick reaction support, field visits, expert evaluations, and recommendations. The office has engineering authority for technical orders ensuring maintenance activities use the best materials and processes, reduce maintenance time and cost, and increase safety, readiness, and aircraft life.

The contractor shall identify, evaluate, and qualify new materials, technologies, and processes to improve corrosion prevention, protection, prediction, and control.

1.2.3. Air Force Metals Technology Office (MTO). The MTO serves as the focal point for Metals Technology (MT) activities throughout the USAF to increase technical capabilities and maintenance efficiencies for all Metals Technology maintenance sections. The contractor shall identify, evaluate, and qualify new materials, technologies, and processes to improve MTO technical support capabilities and activities.

1.2.4. Air Force Nondestructive Inspection Office (NDIO). The NDIO cross-flows NDI best practices AF-wide via annual working group meetings, review boards, technical order management, and training to enable NDI technicians to maintain AF weapon systems at full combat capability. The office evaluates new products via field test leading to NDI technology transition, which increases flight safety and readiness, extends aircraft service life, and reduces operational costs. The NDIO also provides on-call engineering and technical support to SPOs, depots, MAJCOMs, and field units AF-wide, including expert consultation, NDI field lab assessments, and inspection development. As the engineering authority for all centrally-procured AF NDI equipment, the NDIO supports acquisition, repair, and maintenance of standardized, state-of-the-art equipment, increasing flaw detection and reducing maintenance time/costs.

The contractor shall identify, evaluate, and qualify new materials, technologies, and process to assist and improve the NDIO’s integrated solutions and technology transition, technical support, and equipment engineering efforts.

1.3. Enterprise Product Support Engineering: This effort includes support to develop tactical plans and standardized processes for activities across the Product Support Engineering portfolio. The Contractor shall collect data and develop the technology business cases as well as Reliability and Maintainability (R&M) tactical plans for senior leader support and advocacy. The technology business case shall include a comprehensive examination of the maturity of the technology, the costs associated with implementation, and the projected benefits, with supporting evidence, associated with the technology. In addition, the Contractor shall develop implementation plans identifying all key considerations required for current and developing individual technology focus areas and implementation activities. The Contractor shall assist in development of AW compliance reports and support the process for approval.

2. GOVERNMENT FURNISHED FACILITIES AND INFORMATION: Government furnished facilities and information will be provided in accordance with requirements as outlined in follow-on contracting tasks.

3. SERVICES DELIVERY SUMMARY:

3.1. IDIQ Level Service Delivery Summary. The SDS table below summarizes the most important performance objectives and performance thresholds (specific standards) as identified within the body of the PWS. The absence of any performance objective and threshold from this SDS shall not detract from its enforceability nor limit the rights or remedies of the Government under any provision of the contract. Metrics will be calculated monthly unless otherwise specified. Adequate and inadequate performance will be reported in the Contractor Performance Assessment Reporting System (CPARS).

The following Service Delivery Summary (SDS) will guide overall performance of the IDIQ and each task order (TO) issued against the IDIQ. The following criteria will be used to determine if performance requirements are met. They may be supplemented in each TO or further revised upon agreement of the parties.

-CPARS

100% of incorrect invoices will be corrected within 2 days

-CPARS

-CPARS

Release of claims for TO received within 90 days of TO expiration.

-CPARS

-CPARS

-Periodic Inspection -Customer Input

-100% Inspection

-Periodic Inspection

3.2. Task Order Level Service Delivery Summary. Task Order specific criteria above and beyond the IDIQ level service delivery summary will be defined in the PWS for each task order.

4. IDIQ MANAGEMENT: The contractor will ensure that the overarching IDIQ and each task order will have a designated Contractor Point of Contact (POC). The IDIQ/task order POC shall be responsible for serving as the coordinating single point of contact between the contractor and Government. The POC shall be fully authorized to manage the activities of contractor and third-party contractors needed to meet the task order requirements, providing a corporate escalation path for issues that may develop on individual task orders.

4.1. Performance Reporting. The contractor’s TO performance will be monitored by the Government and reported in a single CPARS submitted for the entire single award IDIQ. Performance standards shall include the contractor’s ability to provide or satisfy the following:

· Provide satisfactory solutions to requirements with the necessary customer support

· Provide solutions and services that meet or exceed specified performance parameters

· Deliver timely and quality deliverables to include accurate reports and responsive proposals

· Ensure solutions to requirements are in compliance with applicable policy and regulation

4.2. Monthly Invoice. The contractor shall provide a monthly invoice for each TO to be submitted simultaneously with the monthly status report. The monthly invoice shall be submitted 10 calendar days from the last business day of each month. Any invoices missing information or containing errors shall be rejected. The invoice shall include but not be limited to:

· Task order number

· Travel costs (if needed).

· Supporting documentation for travel costs (if needed). Invoices including travel costs shall include supporting documentation as required by the Federal Travel Regulation (FTR). Invoice submissions including travel costs shall include completed travel expense sheets for each trip for each employee.

· The contractor shall comply with line item billing requests.

· The contractor shall include number of hours expended per labor category, the labor category, and the rate for the month being invoiced.

· The contractor shall include a total amount of labor hours and total dollars expended.

4.3. Contractor Submission. Deliverables are to be transmitted with a cover letter, on the prime contractor’s letterhead, describing the contents, electronically through the General Services Administration’s (GSA) web-based procurement system, Information Technology Solutions Shop (ITSS), government TPOC, and to any other destination(s) as required per the Government’s request. The contractor shall provide hard copy deliverables as required upon the Government’s request. All deliverables shall be produced using recommended software tools/versions as approved by the Government. Reports shall be accomplished utilizing the MS Office Software Suite (to include MS Project as required) or Adobe .pdf. All raw and summarized data, test results, drawings, pictures, modeling, analytics, process orders, methodologies and coding shall be unrestricted and submitted electronically with final test reports, provided to the AF in Microsoft Word, Excel, and PowerPoint presentation formats. All final reports shall be presented to the Air Force through in-person briefings summarizing all results and recommendations as well as final documented reports. The Contractor shall accomplish tasks in coordination with AWB-1015, as required. All papers, briefings, results, tours, videos provided and developed by the Contractor shall be approved by the Air Force and must be approved for prior to public release.

4.4. Government Review. Government personnel will have 10 business days to review deliverables (to include resubmissions) and provide written acceptance/rejection. The government TPOC will notify the contractor of deliverable acceptance or provide comments in writing. The contractor shall incorporate Government comments, or provide rationale for not doing so within 5 business days of receipt of comments. Government acceptance of the final deliverable will be based on resolution of Government comments or acceptance of rationale for non-inclusion. Additional changes volunteered by the contractor will be considered a resubmission of the deliverable.

4.5. Deliverables. Deliverables are identified in subsequent paragraphs. All deliverables shall meet professional standards and meet the requirements set forth in contractual documentation. Revisions to deliverables, once submitted, cannot be revised but can be appended. All documentation generated becomes Government property.

4.5.1. Deliverable Table. If a delivery date falls on a Federal holiday or Saturday or Sunday, the deliverable due date shall be the next scheduled federal workday. The deliverable due time shall be on or before COB (1700) the day the deliverable is due unless otherwise stated within this PWS.

5. ADMINISTRATION: Work is to be accomplished through the General Services Administration, Federal Acquisition Service (FAS), Great Lakes Region, through its contract with the selected contractor. Certification by the Government of satisfactory services provided is contingent upon the contractor performing in accordance with the terms and conditions of the referenced contract, this document, the approved technical and price quote, and all amendments. Government TPOC, GSA's representatives, and the contractor's representative(s) shall meet when deemed necessary by the Government TPOC. The Government TPOC, the GSA representatives, and the contractor’s representative may meet at the place determined by the Government.

5.1. Kickoff Meeting. The contractor in conjunction with the GSA Contracting Officer shall meet with key Government representatives within 20 business days after award to ensure a common understanding of the requirements, expectations, and ultimate end products. The contractor shall discuss the overall understanding of the project and review the background information and materials provided by the Government representatives. Discussions will also include the scope of work, deliverables to be produced, how the efforts will be organized, projects completed, assumptions made/expected and results. A concerted effort shall be made to gain a thorough understanding of the Government expectations. However, nothing discussed in this or in any subsequent meetings or discussions between the Government and the Contractor shall be construed as adding, deleting, or modifying any task order requirements, including deliverable specifications and due dates.

5.2. Post Award Conference/Periodic Progress Meetings. The contractor agrees to attend any post award conferences convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting Officer, TPOC, GSA COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the Contracting Officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government. A Monthly Status report that will list completed work for the period, outstanding issues, problems, resolutions and plans for the next month’s activities shall be submitted to the TPOC and with the monthly invoice.

5.3. Identification of Contractor Employees. All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

5.4. Contractor Performance. The contractor shall establish and provide a qualified workforce capable of performing the required tasks. All staff shall be fully trained, professional, and customer oriented and will consistently provide responsive, flexible, and cost effective service. The Government shall approve all key personnel resumes. The contractor shall monitor work performance, measure results, ensure delivery of contracted product deliverables and services, support management and decision making, and facilitate communication. The contractor shall bring problems or potential problems affecting performance to the attention of the TPOC and GSA PM as soon as possible. The contractor shall provide in writing the results of all meetings with the TPOC that affect and/or change conditions, or result in additional agreements or requirements to the GSA PM. The contractor shall not perform any work outside the scope or requirements of this SOO and resultant order without express written approval of the GSA Contracting Officer. Verbal reports shall be followed up with written reports within 48 hours. The contractor shall establish and maintain a documented set of disciplined, mature, and continuously improving processes for administering all contract and task order efforts with an emphasis on cost efficiency, schedule, performance, responsiveness, and consistently high-quality delivery. Quality work performance in accordance with applicable standards and guidelines shall be ensured. The Contractor shall perform the standards of this SOO in an environmentally acceptable manner consistent with all Federal, State and local laws.

5.5. Quality Assurance. The Government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied and the frequency of surveillance.

5.6. Ordering Period. The ordering period for this IDIQ is five years. Task orders may have period of performances that extend up until 5 years after the IDIQ expires.

5.7. Place of Performance. Refer to follow-on task orders.

5.8. Recognized Holidays. The contractor is not required to provide services at the Air Force installation on US Federal holidays. Federal holidays are:

5.9. Hours of Operation. The contractor shall provide service during the Government’s normal hours of operation. Normal hours (local time) are 0800 – 1700, Monday thru Fridays. Contractor employee’s work schedules shall adhere to normal hours of operation unless alternate work schedules determined to be appropriate by government program manager or their designee. Alternate work schedules are subject to the approval of the COR or the Contracting Officer.

The contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the workforce are essential.

5.10. Travel. The contractor may be required to travel in support of the IDIQ task orders. The Government may recommend contractor travel to seminars, conferences, workshops, meetings, events or training that is government unique or is necessary to maintain the requirements of the task order PWS. The contractor shall obtain written approval from the TPOC prior to contractor personnel incurring any travel expense. The contractor shall identify personnel who will be traveling and provide travel estimates to the Government 10 business days prior to departure but a minimum of 2 business days prior to departure when there are extenuating circumstances to the projected travel date. Travel and related expenses will be reimbursable to the contractor in accordance with the FAR 31.205-46 Travel Costs. Reimbursement will only be authorized in support of government-directed travel. Travel to other Government or civilian facilities outside the local area may be required. Travel does not include local vicinity travel defined as within a 25-mile radius of specific task order government location and/or the contractor’s facilities. Commuter travel (recurring travel from an offeror’s location to the customer’s site) is not reimbursable.

5.11. Incidental to the Performance of Work. IAW FAR part 45 Government property that is incidental to the place of performance, when the contract requires contractor personnel to be located on a Government site or installation, and when the property used by the contractor within the location remains accountable to the Government is considered incidental and does not require formal reporting. The following items that will be provided to the contractor by the Government when performing work in a Government facility are considered to be incidental to the place of performance: office space, desks, chairs, telephones, computers, printer, copier and fax machine. The equipment custodian shall be accountable for the incidental items and maintain a property lists. The contractor shall report to the TPOC when any incidental items are damaged or lost due to contractor negligence and shall reimburse the Government for the replacement or repair of damaged items.

5.12. Safety. The contractor shall comply with all safety provisions, e.g., technical specifications, technical publications, and federal Occupational Safety and Health Administration (OSHA) standards (Title 29 CFR Part 1910). If there is no applicable OSHA standard, the contractor shall use other applicable nationally or locally recognized sources of safety, health, and fire prevention standards.

6. SECURITY: Security classification may be up to Secret.

6.1. Physical Security. The physical security section is applicable only to personnel performing work on a Department of Defense (DoD) installation. The Government will provide the contractor access to all facilities, as required, to perform in accordance with this PWS. The contractor shall be subject to all military rules and regulations while working on or visiting a military installation. The contractor shall prepare and send visit requests to the intended site’s Point of Contact (POC) in sufficient time for the site to process the contractor’s permission to obtain access to the Government facility.

6.1.1. Proper Credentials. Contractors shall ensure their employees and those of their subcontracts have the proper credentials allowing them to work in the applicable country. Persons later found to be undocumented or illegal aliens shall be remanded to the proper authorities.

6.1.2. Common Access Cards (CAC). Contractor personnel accessing the Air Force Installation or providing support on the Air Force Installation will be required to obtain a CAC as prescribed in the Air Force Federal Acquisition Regulation 5352.242-9001. Upon contract award, the contractor shall submit a list of individuals requiring CAC’s to the designated TPCO. The TPOC will follow installation specific guidance regarding the issuance and recovery of all identification media issued to the contractors by the Government. Failure to return all Government issued identification upon termination of contract or service, termination of employees or expiration of the identification may result in withholding of final payment.

6.1.3. Badges. The contractor is required to provide identification badges for their employees. All contractor personnel must wear these badges while on duty on the government site. Badges are required to identify the individual, company name, and be clearly and distinctly marked as Contractor. Size, color, style, etc. are to be mutually agreed to by Contractor and government. The Contractor's identification badge will not be used as an entry requirement for installation entry or into any government designated controlled or restricted area.

6.1.4. Property Protection. Property protection for facility where the contractors' primary work center is located will be the responsibility of the local facility manager and local Government Security Manager, or their duly authorized representative IAW AFI 31-1, Integrated Defense, and command/local directives. The Contractor must safeguard all government-owned equipment and materials in his/her possession or use.

6.1.5. Personnel Security. The contractor must provide all personnel necessary to perform required services, as defined in this PWS. All services provided must be consistent with Air Force policy, rules, regulations, instructions, orders, guidance and practices.

6.1.6. Contractor Consent to Background Checks. All contractor and subcontractor personnel must consent to background checks. The contractor shall conduct the background checks on all of its employees and its subcontract employees working under this contract. The contractor and, as applicable, subcontractor shall not employ persons for work on this contract if such employee is identified as a potential threat to the health, safety, security, general wellbeing or operational mission of the installation and its population, nor shall the contractor or subcontractor employ persons under this contract who have an outstanding criminal warrant. Completion of a successful background check does not invalidate the requirement for having the appropriate level of security clearance and an escort when contractor or subcontractor personnel are working within controlled or restricted areas.

6.1.7. Access to Government Facilities with Controlled or Restricted Areas. The government, based on assessment of the contractor’s need, will provide the contractor access to program facilities from the commencement of the contract until contract completion. Only contractor (or subcontractor) personnel possessing the proper clearance will be authorized entry to restricted areas. All contractor personnel must either have the appropriate building access permissions and ID cards or otherwise must be continuously escorted by government approved personnel.

7. INFORMATION SECURITY:

7.1. Safeguarding Unclassified and/or For Official Use Only (FOUO) Information.

The contractor shall meet Air Force standards for storing, processing, and handling unclassified and/or Sensitive but Unclassified (SBU) information and systems. Additionally, all resources (e.g. publication/instructions) provided by the government to assist the contractor in the performance of their contract shall be surrendered upon termination of employment or the end of the contract performance period.

7.2. Trustworthiness Determination – National Agency Check – Personnel Security Program Management. Positions of trust require a favorable National Agency Check (NAC). Per Air Force Systems Security Instruction 5027, the Contractors/instructors accessing a government network must, at a minimum, have a completed and favorable NACI. IAW AFI 31-501, Personnel Security Program Management, when Contractors require unescorted entry to restricted areas, access to sensitive unclassified information, access to Government Automated Information Systems and/or sensitive equipment, not involving access to classified information, the Contractor’s personnel security questionnaire is processed by the sponsoring Air Force activity per DoD 5200.2-R and AFI 31-501, Personnel Security Program Management.

7.3. Protection of System Data. Unless otherwise stated in the task order, the contractor shall protect system design-related documents and operational data whether in written form or in electronic form via a network in accordance with all applicable policies and procedures for such data, including DoD Regulation 5400.7-R and DoD Manual 5200.01(v1-v4) to include latest changes, and applicable service/agency/ combatant command policies and procedures. The Contractor shall protect system design related documents and operational data at least to the level provided by Secure Sockets Layer (SSL)/Transport Security Layer (TSL)-protected web site connections with certificate and or user ID/password-based access controls. In either case, the certificates used by the Contractor for these protections shall be DoD or IC approved Public Key Infrastructure (PKI) certificates issued by a DoD or IC approved External Certification Authority (ECA) and shall make use of at least 128-bit encryption.

7.4. System and Network Authorization Access Requests. For contractor personnel who require access to DoD, DISA, or Air Force computing equipment or networks, the contractor shall have the employee, prime or subcontracted, sign and submit a System Authorization Access Report (SAAR), DD Form 2875.

7.5. Intellectual Property Protection. At the completion of the task order or when turning-in government IT equipment to the government, the contractor shall not remove, change, or manipulate data, files, computer code, operating systems, and other information residing on any government owned/provided storage media in the use and care of the contractor without the expressed written authorization by the GSA Contracting Officer or the TPOC. This requirement is invoked whether the computer files are placed there by contractor employees in the course of contractor performance, or otherwise provided by the government or the contractor. Also, in no case shall the contractor use any method to destroy or remove data on a government owned storage media to a point that it is not easily recoverable using OS data recovery tools, without expressed written permission of the government.

7.6. Data Rights. The Government has unlimited rights to all documents/material produced under this contract as those terms are defined in the respective data/patent rights clauses included in this contract.

7.7. Information in the Contractor Possession. Information given to the contractor during the life of this contract must only be used for the purpose of carrying out the provisions of this task order.

7.8 For Official Use Only Information. Agency information marked “For Official Use Only” or bearing other sensitivity markings shall be handled in accordance with agency information security program regulations. This information will not be divulged or disclosed without agency permission. Requests for disclosure will be addressed to the Government COR. Contractor personnel shall ensure information that is considered sensitive or proprietary is not compromised.

7.9. Privacy Act. Work on this project requires that personnel have access to Privacy Information (PII). PII will be safeguarded in compliance with Federal/DOD PII guidelines, Title 5 U.S.C 552a "The Privacy Act of 1974," DOD Publication 5400.11-R "Department of Defense Privacy Program," and DOD Directive 5400.11 "DOD Privacy Program."

8. GENERAL INFORMATION:

8.1. Training. The contractor shall supply and bear all training costs (e.g., salary, tuition, course materials, travel, and per diem) to ensure the technical currency of its employees on commercially available applications in order to accomplish the tasks under this contract. Some examples are operating systems, server applications, and office applications.

Any special training costs resulting from changes to technology or technical direction that are related to uniquely government applications may be reimbursed by the government and chargeable to Other Direct Costs (ODC). Such training requires approval of the government and the availability of the funds prior to registration of any training courses.

Contractor personnel are required to possess the skills necessary to support their company’s minimum requirements of the labor category under which they are performing and the PWS in which they are proposing. Training necessary to meet minimum requirements will not be paid for by the Government or charged to the TO by Contractors.

8.2. Section 508. All services and products of this contract must be in compliance with Section 508 of the Rehabilitation Act of 1998 to include standard 1194.22, Web Based Intranet and Internet Information and Applications, and standard 1194.24, Video and Multimedia Products.

8.3. Other Direct Costs. ODC can include travel, materials, and shipping expenses associated with research activities.

8.4. Points of Contact. The contractor shall provide the name of a Contractor Project Manager who shall be responsible for the performance of the work. The name of the Contractor Project Manager and alternate(s), who shall act for the Contractor when the Contractor Project Manager is absent, shall be designated in writing to the CO prior to the commencement of the period of performance. The Contractor shall notify the CO in writing of any changes to personnel within three workdays after information is known.

8.5. Anti-terrorism Level I Training. Within 30 days after contract award, the contractor shall ensure its employees complete Antiterrorism Level I training, as required by DODI 2000.16. The same employees shall update their training annually thereafter. New employees must complete the Antiterrorism Level I Training within the first 30 days of their employment. The training is provided at https://atlevel1.dtic.mil/at/. The contractor is responsible to provide individual employee annual training completion certificates for each employee in electronic format to the government.

8.6. Non-Personal Services. The Government will neither supervise contractor employees nor control the method by which the contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual contractor employees. It shall be the responsibility of the contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the contractor feels that any actions constitute, or are perceived to constitute personal services, it shall be the contractor’s responsibility to notify the TO Contracting Officer (CO) immediately. These services shall not be used to perform work of a policy/decision making or management nature, i.e., inherently Governmental functions. All decisions relative to programs supported by the contractor shall be the sole responsibility of the Government.

8.7. Organizational Conflicts of Interest (OCI). If at any time during performance of PWS requirements, the Contractor becomes aware of an actual or potential Organizational Conflict of Interest (OCI) situation or issue, or the appearance of an actual or potential OCI situation or issue exists, the Contractor shall identify in writing, to the COR and CO, the nature of the OCI situation or issue, along with a plan to mitigate the OCI situation or issue.

8.8. Personnel Retention. The contractor shall make every effort to retain personnel in order to ensure continuity until task order completion. If it should become necessary to substitute or replace personnel, the contractor shall immediately notify the COR in writing of any potential vacancies and shall make every effort to submit the qualifications/resume(s) of replacement personnel within 14 calendar days of the notification. The contractor shall submit the qualifications/resume(s) of all potential personnel selected to perform under this task order to the COR and Contracting Officer for Government review and acceptance/rejection. Upon Government acceptance of qualifications/resume(s), the candidate shall be available to begin performance within 14 calendar days. Prior to the submission of qualifications/resumes, the contractor shall ensure that the candidate(s) satisfy the applicable security requirements to reduce staffing delays. The contractor shall ensure continuity of operations during periods of personnel turnover and long-term absences. Long-term absences are considered those longer than one week in duration.

8.9. Government-Furnished Facilities. Government furnished facilities and information will be provided in accordance with requirements as outlined in follow-on contracting tasks.

8.10. Non-Compliance. Failure to comply with the procedures outlined may result in payment being delayed at no additional cost to the Government.

Section D - Packaging and Marking

D.1 552.211-75 PRESERVATION, PACKAGING, AND PACKING (FEB 1996)

Unless otherwise specified, all items shall be preserved, packaged, and packed in accordance with normal commercial practices, as defined in the applicable commodity specification. Packaging and packing shall comply with the requirements of the Uniform Freight Classification and the National Motor Freight Classification (issue in effect at time of shipment) and each shipping container or each item in a shipment shall be of uniform size and content, except for residual quantities. Where special or unusual packing is specified in an order, but not specifically provided for by the contract, such packing details must be the subject of an agreement independently arrived at between the ordering agency and the Contractor.

D.2. SPECIAL PACKAGING REQUIREMENTS

Other than stated in clause D.1, above, no special packaging is required by the Government; however, all packages must be adequately prepared to ensure acceptance by common carrier; and provide safe undamaged transportation to their destination at the most economical rate(s) in accordance with the Contractors accepted shipping strategy.

D.3 552.211-77 PACKING LIST (FEB 1996)

(a) A packing list or other suitable shipping document shall accompany each shipment and shall indicate:

(1) Name and address of the consignor;

(2) Name and complete address of the consignee;

(3) Government order or requisition number;

(4) Government bill of lading number covering the shipment (if any); and

(5) Description of the material shipped, including item number, quantity, number of containers, and package number (if any).

(b) When payment will be made by Government commercial credit card, in addition to the information in (a) above, the packing list or shipping document shall include:

(1) Cardholder name and telephone number and

(2) The term “Credit Card.”

D.4 COST OF PACKING, MARKING, AND STORAGE OF ITEMS

All costs associated with packing, marking and storage of items incidental to shipping shall be included in the price of the items and shall not be separately billed to the Government.

D.5 DATA ITEM DELIVERABLES ACKNOWLEDGEMENT

Deliverables (to include technical reports and briefings) delivered under Task Orders placed under this contract shall contain an acknowledgment identifying the contract number, task order number and government organization for which the document was prepared.

Further, all data deliverables shall have a disclaimer clearly displayed on the title page to the effect that the report is the Contractor's opinion based on information furnished to them and does not necessarily represent the opinion of any Government agency.

Section E - Inspection and Acceptance

CLAUSES INCORPORATED BY REFERENCE

Section F - Deliveries or Performance

F.1 SHIPMENTADDRESSES.

Shipment addresses shall be identified within the individual TOs.

F.2 CONTINUING PERFORMANCE UNDER TASK/DELIVERY ORDERS.

The Contracting Officer (CO) shall determine the best method for continuing performance under any TO. (Examples: The CO may determine to exercise an option to extend the period of performance under an existing TO, or the CO may determine that the existing task order will expire and a separate task order may be issued to reflect revision/clarification of any required performance.) Additionally, the Government reserves the right to cancel or discontinue performance under any TO, as necessary. There is no guaranteed period of performance or minimum charge associated with each TO.

F.3 ORDERING PERIOD.

The Ordering Period under this contract shall be from September 1, 2018 through August 31, 2023. The performance period for each TO will be specified within the order and may include option periods. Performance under a TO may continue performance for up to 5 years beyond the ordering period to complete the effort described in the TO.