HUD-MWRD_(FY25-26).pdf

This file pertains to HUD-MWRD (Historically Underutilized Business Zone-Minority and Women-Owned Business Enterprise) contracting categories for fiscal years 2025-2026, associated with the City of Tucson's procurement for Automated Support Agents (AI Chatbots) and Related Solutions & Services in Arizona. The City of Tucson is soliciting proposals from qualified vendors to implement an AI-powered service automation solution designed to reduce routine interactions on city staff while improving service delivery speed and quality for residents and internal users. The procurement seeks an enterprise-grade platform capable of managing interactions across multiple communication channels, executing transactions on behalf of users, integrating with existing city systems, and scaling to serve additional city departments. The vendor selection process will evaluate proposals that demonstrate comprehensive modern service automation capabilities beyond historical approaches.

The file identifies contracting vehicles for both routine and nonroutine HUD-MWRD procurement activities for the specified fiscal period. Specific pricing terms, response deadlines, due dates, site visit requirements, bidders' conference details, contract award timelines, and contract duration information are not detailed in this summary document. The procurement framework emphasizes opportunities for minority and women-owned business enterprises as primary participants or subcontractors, consistent with federal HUD program objectives and set-aside requirements.