04.08.11 - Amendment 0001 HTC711-11-R-C001.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

See Attached Summary of Changes

1. CONTRACT ID CODE PAGE OF PAGES

J 1 25

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 08-Apr-2011

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X HTC711-11-R-C001

X 9B. DATED (SEE ITEM 11)

01-Apr-2011

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

08-Apr-2011

CODE

USTRANSCOM-AQ - HTC711

508 SCOTT DR

SCOTT AFB IL 62225-5357

HTC711 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

HTC711-11-R-C001

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

A. CHANGES TO THE PERFORMANCE WORK STATEMENT

The following changes have been made to the Performance Work Statement (PWS):

1) Remove the last sentence (carrier rates posted on a public website) of paragraph 1.3. Basic/Non-Basic Service in its entirety.

2) Revise paragraph 1.3.1. FROM:

“If posted publicly, carrier rates, transit times and performance percentages will be located on public webpage.”

TO:

“Carrier rates, transit times and performance percentages will be posted on a Government only website.”

3) Revise paragraph 1.17.3. FROM:

“Claims may be filed by the shipper within 30 days of receipt of the manifest unless the contractor’s commercial practice allows for a longer period for shippers to file claims, in which case the contractor’s commercial claim filing deadline will apply.”

TO:

“Claims may be filed by the shipper within 30 days of receipt of the manifest (or ship date if no manifest is provided) unless the contractor’s commercial practice allows for a longer period for shippers to file claims, in which case the contractor’s commercial claim filing deadline will apply.”

4) The PWS is re-dated from 31 March 2011 to 8 April 2011

B. CHANGES TO THE ADDENDUM TO FAR 52.212-1 & 52.212-2.

The following change has been made to the Addendum to FAR 52.212-1:

1) Remove paragraph c., Part IV – Pricing Proposal in its entirety. The paragraph is included in paragraph h.

of Addendum to FAR 52.212-2 Factor 4 – Cost/Price as stated below.

The following changes have been made to FAR 52.212-2 and Addendum to FAR 52.212-2:

1) Revise paragraph a. FROM:

“Past Performance is significantly more important than Cost (Price). The offeror’s proposed Technical Plan and Small Business Subcontracting Plan will be evaluated on an Acceptable/Unacceptable basis. Cost (Price) is evaluated for fair and reasonableness.”

Past Performance is significantly more important than Cost (Price). The offeror’s proposed Technical Plan and Small Business Subcontracting Plan will be evaluated on an Acceptable/Unacceptable basis. Cost (Price) is evaluated for fair and reasonableness and realism.

2) Revise paragraph h. Factor 4 – Cost/Price subparagraph “(4)” FROM:

“The Government will conduct a price analysis to determine whether the proposed prices are fair and reasonable and if the offeror has a clear understanding of the work. Unreasonably high prices may result in elimination of an offeror from further consideration.”

“The Government will conduct a price analysis to determine whether the proposed prices are fair and reasonable and if the offeror has a clear understanding of the work. Unrealistically low or high proposed prices, initially or subsequently, may be grounds for eliminating a proposal from competition, either on the basis that the offeror does not understand the requirement or has submitted an unrealistic proposal.”

C. CHANGES TO ATTACHMENT 1, SCHEDULE OF SERVICES AND TRANSIT TIMES

Attachment 1, Schedule of Services and Transit Times, is revised. The schedule of services is redated and includes the following changes:

1) Worksheet titled “HVSLPrice” is revised. The High Volume Shipping Location (HVSL) discount is only applicable for shipments originating from one of the identified High Volume Shipping Locations identified in Exhibit B. Therefore, if a specific Subcontract Line Item Number (SLIN) has an origin in which a HVSL is not identified, the HVSL discount is not applicable for that SLIN. The SLINs in which the HVSL would not apply have been “grayed-out” on the spreadsheet and are not applicable. Offerors are not expected to provide a HVSL for those SLINs.

2) The worksheet titled “HVSLPrice” is unlocked to allow minor deviations from the auto-calculated HVSL discounted rate based on the rates proposed in the worksheet labeled “BasePrice” and the HVSL discount proposed in the worksheet labeled “Accessorial”.

3) In the worksheet titled “Accessorial”, Subcontract Line Item Numbers (SLINs) 0002AE and 0002AF are revised. These SLINs are revised to enable invoicing at a per pound pricing rate or a minimum charge, whichever is greater. Note 1 has been added at the bottom of the Accessorial rate sheet.

The following have been modified:

52.212-1 ADDENDUM

ADDENDUM TO FAR 52.212-1, INSTRUCTIONS TO OFFERORS – COMMERCIAL ITEMS

(JUN 2008)

Paragraph (b) entitled “Submission of Offers” is supplemented with paragraph 2, “Proposal Preparation Instructions,” below.

Paragraph (c) entitled “Period for acceptance of offers” is tailored to read: “The offeror agrees to hold the prices in its offer firm for 180 calendar days from the date specified for receipt of offers.”

Paragraph (e) entitled “Multiple Offers” is tailored to read: “The government will not consider multiple offers presenting alternate terms and conditions for satisfying the requirements of this solicitation.”

Paragraph (g) entitled “Contract award (not applicable to Invitation for Bids).” is tailored to read: “The Government intends to evaluate offers and award a contract without discussions with offerors. Therefore, the offeror’s initial offer should contain the offeror’s most favorable terms and reflect its best possible performance potential. However, the Government reserves the right to conduct discussions if later determined by the Contracting Officer to be necessary. If the Contracting Officer determines that the number of proposals that would otherwise be in the competitive range exceeds the number at which an efficient competition can be conducted, the Contracting Officer may limit the number of proposals in the competitive range to the greatest number that will permit an efficient competition among the most highly rated proposals. The Government may reject any or all offers if such action is in the public interest; accept other than the lowest offer; and waive informalities and minor irregularities in offers received.”

Paragraph (h) entitled, “Multiple awards” is tailored to read: “The Government intends to award up to five (5) Indefinite Delivery, Indefinite Quantity (IDIQ) contracts as a result of this solicitation. These IDIQ awards will be made based on the evaluation criteria listed herein. Subsequent task order awards will be awarded pursuant to the fair opportunity ordering procedures set forth in the Performance Work Statement (PWS) of this Request for Proposal (RFP).

USTRANSCOM/TCAQ Points of Contact:

a. The USTRANSCOM Contracting Office is the point of contact for this acquisition.

b. Address any questions or concerns to either of the individuals identified below.

c. Formal communications, such as requests for clarification, questions, and/or written information concerning this solicitation should be submitted in writing (email is the preferred method).

The points of contact for this acquisition are:

USTRANSCOM/TCAQ-CI

ATTN: Lynda Ciaruffoli, Jacquelyn Stepka or Tim Gould 508 Scott Drive Scott AFB, IL 62225-5357 Or Telefax number (618) 220-7909 Or E-Mail lynda.ciaruffoli@ustranscom.mil , jacquelyn.stepka@ustranscom.mil or timothy.gould@ustranscom.mil

d. Written questions will be answered in writing and provided to all offerors via FedBizOpps. Solicitation changes will be made via amendment. However, due to the time required to research a question and provide an answer, questions received less than ten calendar days prior to the due date of offers specified in this solicitation may not be answered.

e. Formal communications should be submitted in the following format:

Reference: Section ___, Page_____, Paragraph____ Question:______________________________________

2. PROPOSAL PREPARATION INSTRUCTIONS

(a) GENERAL INSTRUCTIONS

(1) To be eligible to receive a contract award and subsequent orders pursuant to this solicitation, offerors are required to be a Civil Reserve Air Fleet (CRAF) carrier and maintain their CRAF status for the duration of the contract.

(2) The proposal due date is 3 May 2011. The offeror shall make a clear statement in the proposal documentation that the proposal is valid for 180 calendar days as specified in FAR 52.212-1, Addendum, paragraph (c) cited above.

(3) Proposals shall be submitted on plain white paper, 8 ½ x11 paper, Double-sided, Times New Roman, 12 font.

mailto:andrew.glose@ustranscom.mil� mailto:gregory.hunt@ustranscom.mil�

(4) By your proposal submission, you are representing that your firm will perform all the requirements specified in the solicitation.

(b) SUBMISSION OF OFFERS. Proposals shall consist of one three-ring binder with four sections, Part I-

Business Proposal, Part II-Past Performance Information, Part III-Technical Proposal, and Part IV- Pricing Proposal. Proposals will be evaluated in accordance with the evaluation criteria set forth in the Addendum to FAR 52.212-2, Evaluation—Commercial Items (JAN 1999), as included in this RFP. Offerors are required to submit the following original and one (1) CD-ROM copy of their proposal by the due date specified.

PART I – Business Proposal: Offerors are required to comply with the following format and content requirements for Part I of their business proposal.

(1) Solicitation/Contract Form. Offerors shall complete the SF Form 1449, blocks 12, 17a and 30 a, b, and c. Block 17a should include the CAGE code. Signature by the offeror on the SF 1449 constitutes an offer, which the Government may accept, and acknowledgement by the offeror that they accede to the contract terms and conditions and PWS technical requirements.

(2) Block 17b. Check this block if your remittance address is different, identify the remittance address in your proposal, and ensure this address in the Central Contractor Registration (CCR) database.

(3) Acknowledgement of Solicitation Amendments (if any): Return one signed copy of each amendment.

(4) For the prime and any principal subcontractors provide the Company/Division Address, Identifying Codes, and Applicable Designations. Provide company/division’s street address;

CAGE code; DUNS code; and size of business (large or small).

(5) Letter signed by a Civil Reserve Air Fleet (CRAF) representative identifying individuals who are authorized to negotiate and sign documents on the behalf of the CRAF carrier.

(6) Online Representations and Certifications Application (ORCA). The ORCA can be found at http://orca.bpn.gov or submit written representations and certifications IAW FAR 52.212-3 (Offeror Representations and Certifications – Commercial Items (JAN 2011)).

(7) Statement acknowledging the requirement to maintain CRAF status for the duration of the contract.

(8) Documentation establishing any proposed CRAF carrier Teaming Agreement (if applicable).

PART II – Past Performance Information

a. The offeror shall provide information that the Government will use to evaluate the offeror’s past performance. If the offeror intends to provide service through a subcontracting arrangement with a principal freight forwarder or logistics provider, then the offeror is required to submit past performance information for both the offeror (prime) and the principal subcontractor.

b. Subcontractor consent (if applicable). Past performance information pertaining to a subcontractor cannot be disclosed to the prime offeror without the subcontractor’s consent. With your proposal response, provide a letter from your principal subcontractor that will perform major or critical aspects of the requirement consenting to the release of their past performance information to the prime contractor.

http://orca.bpn.gov/�

c. The offeror is allowed to submit a total of four contract references for which the offeror (prime) or the proposed principal subcontractor (e.g., freight forwarder) has performed international small package door-to-door services within the past three years. The combination of contract references to submit rests with the offeror and can be a mix of the prime, principal subcontractor, or prime and principal subcontractor working together; however, the total number submitted shall not exceed four.

The offeror should provide the Company or Agency name, Point of Contact, Phone Number, and Email for each reference listed. The Government may contact those agencies and individuals to verify information and/or obtain additional information. The offeror shall complete all applicable information in page one of the Past Performance Questionnaire.

d. Past Performance Questionnaires. The Government will evaluate the quality and extent of the offeror’s past performance deemed relevant to the requirements of this RFP. The Government reserves the right to use information submitted by the offeror and other sources, such as the other Government offices and commercial sources to assess performance. The offeror shall send out the Past Performance Questionnaires (WWX-5 Past Performance Questionnaire) to each reference identified.

The responsibility to send out the Past Performance Questionnaires rests solely with the offeror;

whereas, it shall not be delegated to any other entity. The Transmittal Letter shall be sent by the offeror along with the Past Performance Questionnaires. Once the questionnaires are completed, the information therein shall be considered sensitive and shall not be released to you, the offeror. The Past Performance Questionnaires shall be sent directly to the Government from the respondent. If more than one questionnaire is received on any of the four contract examples, only the first one received will be accepted. The evaluation of past performance information will take into account the past performance information regarding key subcontractors that will perform major or critical aspects of the requirement when such information is relevant to the instant acquisition.

PART III – Technical Proposal: Offerors are required to comply with the following format and content requirements. Not to exceed 10 double-sided pages, Times New Roman, 12-font.

a. Offerors shall submit a realistic plan for accomplishing the technical requirements identified in the PWS, para 1.2. CENTCOM Safety and Audit Oversight Program. The offeror shall describe their techniques, procedures, and approach for complying with the CENTCOM Safety and Audit Oversight Program for foreign flag subcontracted carriers. Proposals that merely paraphrase the requirements of the Government’s specifications/PWS, or use such phrases as “will comply” or “standard techniques will be employed” will be considered unacceptable.

b. The technical proposal will be incorporated by reference into the subject contract.

c. Small Business Subcontracting Plan. The technical proposal shall describe the offeror’s approach to provide the following requirements defined at FAR Part 19 and contract clause 52.219-9, Small Business Subcontracting Plan (Oct 2010). In accordance with FAR 19.201, it is the policy of the Government to provide maximum practicable opportunities to small business, veteran-owned small business, service-disabled veteran-owned small business, HUBZone small business, small disadvantaged business, and women-owned small business concerns. Such concerns must also have the maximum practicable opportunity to participate as subcontractors in the contracts awarded by the government.

d. Based on the above policy, the following small business subcontracting goals have been established for United States Transportation Command (USTRANSCOM).

Subcontracts

Small Business 26% HUBZone SB 1.50%

SDB 2.00%

WOSB 2.00%

Svc-Disabled VOSB 3.00%

VOSB 3.00%

Part IV – Pricing Proposal

a. Proposed rates shall be inserted in MS-Excel Attachment 1 - Schedule of Supplies/Services and returned as a MS-Excel document. To be eligible for award, an offeror must provide service, proposed transit times and rates to the mandatory 104 lanes which include Sub Contract Line Items (SLINs) 0001AA-0001CB and SLINs 0001DA-0001FF. SLINs 0001CC-00001CZ are optional. There are a total of 22 optional SLINs. For each SLIN you intend to provide service, you must provide an individual price for each weight increment for “Letter”-150 lbs, 151-300 lbs, and the aggregate weight break categories.

b. Your firm is hereby requested not to alter the Attachment 1- Schedule of Supplies/Services spreadsheet format (e.g., cell formats, cell shading, or page layout) during rate submissions. Cell inputs shall only be numeric and rounded to the nearest two decimal positions (e.g., $2.50).

Alternations, formula adjustments, cell formatting, adding terms or conditions, etc., may result in your offer being deemed nonresponsive.

52.212-2 EVALUATION--COMMERCIAL ITEMS (JAN 1999)

a. The Government intends to award up to five (5) contracts resulting from this solicitation to the responsible offeror(s) whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers:

(1) PAST PERFORMANCE

(2) TECHNICAL CAPABILITY

(3) SMALL BUSINESS SUBCONTRACTING PLAN

(4) COST/PRICE

Past Performance is significantly more important than Cost (Price). The offeror’s proposed Technical Plan and Small Business Subcontracting Plan will be evaluated on an Acceptable/Unacceptable basis. Cost (Price) is evaluated for fair and reasonableness and realism. All non-priced evaluation factors are significantly more important than price. Award(s) will be made to the offeror whose proposal conforms to the requirements specified in the Request for Proposal (RFP) and which provides the best value to the government, price and other factors considered. This may result in an award to a higher rated, higher priced offeror where the decision is consistent with the evaluation factors.

b. Options: The Government will not evaluate option year pricing at the time of award.

c. A written notice of award or acceptance of an offer mailed or otherwise furnished to the successful offeror (s) within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer's specified expiration time, the government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

(End of provision)

52.212-2 ADDENDUM

ADDENDUM TO FAR 52.212-2, EVALUATION—COMMERCIAL ITEMS (JAN 1999)

d. This acquisition will be a competitive best value source selection based on the subjective judgment of the Government. In order to be eligible for award, the offeror must be a member of the Civil Reserve Air Fleet (CRAF) program. The Government intends to award up to five (5) Indefinite Delivery, Indefinite Quantity (IDIQ) contracts to provide flexibility of choice and service coverage. Awards will be made to the offeror who is deemed responsible in accordance with the Federal Acquisition Regulation, as supplemented, whose proposal conforms to the solicitation requirements (to include all terms, conditions, representations, certifications, and all other information required by this solicitation) and is judged, based on the evaluation factors, to represent the best value to the Government. The Government seeks to award to the offeror(s) that provide USTRANSCOM the greatest confidence that it will meet or exceed the requirements. This may result in an award to a higher rated, higher priced offeror, where the decision is consistent with the evaluation factors and the Source Selection Authority (SSA) reasonably determines that the superior past performance of the higher priced offeror outweighs the cost difference.

The Government reserves the right to award to other than the lowest proposed overall cost/price since the Government is more interested in obtaining superior performance than lowest price. However, the Government will not pay a price premium that it considers to be disproportionate to the benefits associated with the proposed margin of service superiority. Therefore, the Government will award contracts to the offerors considered to be the best value, all factors considered given their relative order of importance. The Government reserves the right to award no contracts at all, depending on the quality of the proposals submitted and availability of funds. To arrive at a source selection decision, the SSA will integrate the source selection team’s evaluations of the evaluation factors described below.

e. Factor 1 – Past Performance. Using past performance questionnaires submitted by the offeror’s Point of Contacts (POCs) and other information independently obtained from Government or commercial sources, the Government will perform a confidence assessment on each offeror. The purpose of the past performance evaluation is to allow the Government to assess the offeror’s ability to perform the effort described in this RFP, based on the offeror’s demonstrated past performance. Past Performance questionnaires will be evaluated on the basis of recency and relevancy. The Government will first evaluate the recency (current within the last 3 years) and then the relevancy.

(1) The Government will perform an independent assessment of relevancy of the data provided or obtained. The Government may deem demonstrated performance more relevant on past performance whereby the offeror performed alone or the offeror and principal subcontractor performed service together. Experience pertaining to providing safe and reliable foreign flag subcontractor operations, hazardous cargo, customs clearance, perishable/refrigerated shipments, cargo security, and accurate Electronic Data Interchange (EDI) 214/ Integrated Data Environment/Global Transportation Network Convergence - IDE/GTN (IGC), formerly Global Transportation Network (GTN) interface data should be described in detail. The relevancy of each contract reference will be considered in the overall confidence assessment rating for the offeror. The following ratings will be used in evaluating the recency and relevancy of the offeror’s past performance:

(a) Highly Relevant (HR) – Current Department of Defense (DoD) or commercial experience in international, time-definitive, door-to-door small package service for shipments ranging from letter size to 300 lbs per package. FY10 Worldwide Express (WWX) program shipment data indicates approximately 97% of previous shipments were in the letter to 150 lb category; therefore, DoD or commercial experience/core competency demonstrating proven capability to provide international, time-definite, door-to-door high volume small packages service for packages letter size to 150 lbs per package weight is more relevant than service for packages weighing 151-300 lbs. Past/present performance efforts involved essentially the same magnitude of effort, size, scope, and complexities as this solicitation requires.

(b) Relevant (R) – Current DoD or commercial experience in international, time-definitive, door-to-door small package service for shipments ranging from letter size to 300 lbs per package. FY10 Worldwide Express (WWX) program shipment data indicates approximately 97% of previous shipments were in the letter to 150 lb category; therefore, DoD or commercial experience/core competency demonstrating proven capability to provide international, time-definite, door-to-door high volume small packages service for packages letter size to 150 lbs per package weight is more relevant than service for packages weighing 151- 300 lbs. Past performance efforts involved much of the magnitude of effort, size, scope, and complexities as this solicitation requires.

(c) Somewhat Relevant (SR) – Current DoD or commercial experience in international, time-definitive, door-to-door small package service for shipments ranging from letter size to 300 lbs per package. FY10 Worldwide Express (WWX) program shipment data indicates approximately 97% of previous shipments were in the letter to 150 lb category; therefore, DoD or commercial e experience/core competency demonstrating proven capability to provide international, time-definite, door-to-door high volume small packages service for packages letter size to 150 lbs per package weight is more relevant than service for packages weighing 151-300 lbs. Past performance efforts involved some of the magnitude of effort, size, scope, and complexities as this solicitation requires.

(d) Not Relevant (NR) – Past performance efforts did not involve any of the magnitude of effort, size, scope, and complexities as this solicitation requires.

(2) Past Performance will be evaluated as a measure of the Government’s confidence in the offeror and principal subcontractor’s ability to successfully perform based on previous and current contracts. One of the following confidence assessment ratings will be assigned to each offeror:

(a) High Confidence - Based on the offeror’s performance record, essentially no doubt exists that the offeror will successfully perform the required effort.

(b) Significant Confidence - Based on the offeror’s performance record, little doubt exists that the offeror will successfully perform the required effort.

(c) Satisfactory Confidence - Based on the offeror’s performance record, some doubt exists the offeror will successfully perform the required effort.

(d) Little Confidence - Based on the offeror’s performance record, substantial doubt exists that the offeror will successfully perform the required effort. Changes to the offeror’s existing processes may be necessary in order to achieve contract requirements.

(e) Neutral/Unknown Confidence - No performance record is identifiable.

(3) Past performance regarding predecessor companies, key personnel who have relevant experience or subcontractors (e.g., Freight Forwarders, Agents, or Foreign Flag subcontractors) that will perform major or critical aspects of this requirement will be rated the same (equally as important) as the past performance information for the offeror (CRAF carrier). Offerors with no relevant past or present performance history shall receive an Unknown Confidence meaning the rating is treated neither favorably nor unfavorably. In evaluating past performance, the Government reserves the right to give greater consideration to information on those contracts deemed most relevant to the effort described in this RFP.

(4) In addition to the past performance questionnaires returned by the offeror’s references, past performance information may be obtained through the (1) Past Performance Information Retrieval System (PPIRS), or (2) other sources known to the Government.

f. Factor 2 – Technical Capability: Each offeror’s technical proposal will be evaluated on an Acceptable or Unacceptable basis. Only those proposals with an Acceptable rating will be considered for award.

(1) CENTCOM Safety and Audit Oversight Program: The Government will evaluate the offeror’s proposed technical plan to ensure the offeror’s plan details a realistic approach to implementing a CENTCOM Safety and Audit Oversight program for all proposed foreign air carriers used in a subcontracting role.

(a) Measure of Merit. The measure of merit for this factor is met when the offeror meets the government’s minimum standard. This is achieved when the offeror submits a realistic plan for accomplishing the requirements identified in the PWS, Para 1.2. The offeror’s plan will be rated in accordance with the measure of merit and Acceptable or Unacceptable ratings shown below.

RATING DEFINITION

Acceptable Proposal meets the Government’s minimum requirements.

Unacceptable Proposal fails to meet the Government’s minimum requirements.

g. Factor 3 – Small Business Subcontracting Plan

(1) The government technical team will evaluate the offeror’s Small Business Subcontracting Plan and assign a rating of Acceptable or Unacceptable. Only those proposals with an Acceptable rating will be considered for award.

(a) Measure of Merit. The offeror’s proposal complies with the small business subcontracting requirements as defined in FAR Part 19 and contract clause 52.219-9, Small Business Subcontracting Plan (Oct 2010). The offeror’s plan will be rated in accordance with the measure of merit and Acceptable or Unacceptable ratings shown below.

RATING DEFINITION

Acceptable Proposal meets the Government’s minimum requirements.

Unacceptable Proposal fails to meet the Government’s minimum requirements.

h. Factor 4 – Cost/Price

(1) For evaluation purposes, the Government will multiply the offeror’s proposed rates on the mandatory 104 lanes by the estimated quantities resulting in an Extended Price for each Sub Contract Line Item Number (SLIN). Some SLINs have zero quantities and therefore the Extended Price for these SLINs will be zero.

Because these SLINs result in a zero Extended Price, they will neither positively or negatively impact the Total Evaluated Price. The Government will sum the Extended Prices for the 104 mandatory lanes to arrive at a Total Extended Price (TEP) for each offeror. The TEP will be evaluated for fair and reasonableness using one or more of the techniques set forth in FAR 15.404-1(b)(2).

(2) Additionally, the specific pricing for every SLIN with proposed rates will be evaluated for fair and reasonableness using one or more of the techniques set forth in FAR 15.404-1(b)(2). The Government may choose to evaluate only a sampling of the individual prices for each SLIN or it may evaluate every price for a particular SLIN to determine fair and reasonable pricing.

(3) The mandatory lanes include Sub Contract Line Items (SLINs) 0001AA-0001CB and SLINs 0001DA- 0001FF. These SLINs are characterized by including origin or destination points at the country or regional level. Offerors must propose pricing and provide service for these lanes to be eligible for award. SLINs 0001CC-00001CZ are optional and characterized by identifying a specific Forward Operating Base (FOB) as either an origin or destination location. There are a total of 22 optional SLINs.

(4) The Government will conduct a price analysis to determine whether the proposed prices are fair and reasonable and if the offeror has a clear understanding of the work. Unrealistically low or high proposed prices, initially or subsequently, may be grounds for eliminating a proposal from competition, either on the basis that the offeror does not understand the requirement or has submitted an unrealistic proposal.

(End of Provision)

PERFORMANCE WORK STATEMENT

(PWS)

WORLDWIDE EXPRESS (WWX)

HEADQUARTERS AIR MOBILITY COMMAND

8 April 2011

TABLE OF CONTENTS

1. Description of Services

1.1. Scope of Contract

1.2. CENTCOM Safety and Audit Oversight Program

1.3. Basic/Non-Basic Service

1.4. Accessorial Services

1.5. InTransit Visibility (ITV)

1.6. Supply-Chain Security Procedures

1.7. IDE/GTN Convergence (IGC) (formerly Global Transportation Network (GTN))

1.8. High Volume Shipping Locations (HVSL)

1.9. Contingency/Redirection/Surges

1.10. Size/Weight Limitations

1.11. Reserved

1.12. Adjustment of Shipment Weights

1.13. Shipping Systems

1.14. Customs

1.15. Commercial Forms and Procedures (CF&P)

1.16. Ordering

1.17. Damage or Loss

1.18. Invoicing/Billing/Payment

1.19. Technical and Service Support

1.20. Technical and Service Enhancements

1.21. Aggregate Shipments

2. Service Delivery Summary

3. Government Furnished Property and Services

4. General Information

4.1. Administrative Service Charge

4.2. Contractor Reports

4.3. Regular Meetings

4.4. Installation Access

4.5. Installation Security

4.6. Contractor Logistical Support for CENTCOM ONLY

4.7. Contractor Point of Contact

4.8. Subcontractor Responsibility

4.9. Email Address for Monthly Submission

1. Description of Services.

1.1. Scope of Contract. The purpose of this contract is to provide international commercial express package service for the United States (US) Federal Government (hereafter referred to as US Government). The contractor is required to provide time-definite, door-to-door pick-up and delivery, transportation, timely and accurate intransit visibility (ITV), Government Third Party Payment System (GTPPS) participation, and customs clearance processing. The contractor shall provide these services for shipments up to and including 300 lbs.

1.1.1. Service will be required from Continental United States (CONUS) to Outside Continental United States (OCONUS), OCONUS to CONUS (retrograde routes), and OCONUS to OCONUS locations (lateral routes). CONUS include Alaska, Hawaii, and Puerto Rico. The minimum on-time requirement is 95% for all locations identified in Attachment 1. The contractor shall not change submitted rates and transit times without the approval of the Contracting Officer.

1.1.2. Department of Defense (DOD) customers are advised, in accordance with Defense Transportation Regulation (DTR) Part II, Chapter 202, this contract is a mandatory source for the transportation and movement of materiel initiated or sponsored by DOD activities unless otherwise exempt (DTR Part II, Chapter 201.)

1.1.3. Civilian Federal Agencies/organizations may also use this contract. Any agency/organization using the WWX contract must adhere to all of its current terms and conditions. No modification to the terms and conditions is allowed without prior approval of the WWX Procurement Contracting Officer (PCO).

1.1.3.1 Agencies/organizations will need to establish accounts with each prime contractor they use. Each civilian Federal Agency/organization is responsible for compliance with the Federal Acquisition Regulation (FAR) 4.6, Contract Reporting, and the civilian Federal Agency supplements thereto. Questions concerning the use of the contract and the methods of procurement (commercial bill of lading (CBL)/government bill of lading (GBL)/Task Order, etc.) against the contract may be addressed to the WWX PCO or Program Management Office (PMO).

1.1.4. Cost-reimbursable contractors (e.g., prime vendor, virtual prime vendor, on-demand manufacturing, quick response, corporate contracts, and Electronic Mall (EMALL) contractors), as approved by the Contracting Officer, may also use the transportation services and rates provided under this contract for official business conducted on behalf of the US Government. Cost-reimbursable contractors are required to complete an Account Approval Form for International Express contracts and have it signed by the responsible contracting officer prior to submitting the form to the WWX contractors for an account. For those with access to the private, WWX website, the forms are located at:

https://private.amc.af.mil/A4/WWX/index.htm. For those without access to the public, WWX website, these forms are located at: http://www.amc.af.mil/amccommercialservices/index.asp.

1.2. CENTCOM Safety and Audit Oversight Program.

1.2.1. In order to provide service to a Central Command (CENTCOM) Area of Responsibility (AOR) location, the Civil Reserve Air Fleet (CRAF) carrier (prime contractor) is required to complete a safety and audit oversight program on all subcontracted air carriers. As a minimum, the contractor shall comply with the technical requirements identified in the attached Worldwide Express Safety and Audit Oversight Checklist (Attachment 4 ). In addition, the prime contractor shall not use carriers listed on the European Banned Carrier Listing at http://ec.europa.eu/transport/air-ban/list_en.htm, the Excluded Parties Listing at https://www.epls.gov, and the Department of Treasury: Office of Foreign Assets Control, Special Designated Listing at http://www.ustreas.gov/offices/enforcement/ofac/sdn/.

1.2.1.1. CRAF carriers (prime contractors) that will utilize a subcontractor to perform any portion of the airlift requirement within the CENTCOM AOR must assess the level of safety of the subcontractor. This assessment will be based upon a safety audit performed by the CRAF carrier or an independent International Air Transport Association (IATA) accredited 3rd party audit organization. Air Mobility Command (AMC/A3B) approved US-flag or foreign flag subcontractors are exempt from the audit as long as they remain on the AMC/A3B DOD-approved carrier listing.

1.2.1.2. Following completion of each safety audit, the CRAF carrier shall issue a “Statement of Compliance” to the contracting officer affirming each subcontractor complies with the technical requirements of paragraph 1.2. This certificate is valid for 24 months. The CRAF carrier shall develop a subcontractor audit program that provides for an onsite audit of subcontractors at least every 24 months in order to issue subsequent “Statements of Compliance.”

1.2.1.3. Should the government determine that any of the following conditions exist; it may report the situation to the proper Government officials or take further corrective action:

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a. Contractor’s failure to meet any of the obligations imposed by paragraphs 1.2.

b. Involvement of one of the contractor’s and/or subcontractor’s aircraft in a serious or fatal accident, incident, or operational occurrence (regardless of whether or not such aircraft is being used in the performance of this contract)

c. Any other condition that affects the safe operation of contractor’s flight hereunder.

1.2.2. Within 90 days of contract award, the CRAF carrier (prime contractor) shall complete all required safety and audit oversight requirements and provide the Contracting Officer a complete MS-Excel spreadsheet listing of all foreign flag subcontractors used in performance of this contract. The information shall include the carrier’s name, aircraft type, aircraft registration number, aircraft country of operating certificate, and the date of the prime contractor’s last audit on the subcontractor. Any subcontractor changes after the initial 90 days will require the prime contractor to complete the safety and audit oversight requirements prior to using a new subcontractor and shall require the contractor to provide an updated list to the contracting officer within five business days. Note: The Government retains the right to request copies of all completed audit reports.

1.2.3. Incident Reporting. In the event of an air, surface, or ground safety incident, within the CENTCOM AOR, the contractor shall immediately notify the CENTCOM Deployment and Distribution Operations Center (CDDOC) (Tel: 011-965-2389-5217), the Contracting Officer at gregory.hunt@ustranscom.mil, telephone number is (618) 220-7077 and the Program Manager at amc.a4tt@amc.mil, telephone number

(618) 229-4591. The contractor shall state their name, which contractor they represent, incident type, incident location, aircraft or vehicle type, aircraft tail number, and incident time (Zulu). Additionally, the contractor shall provide the Contracting Officer at gregory.hunt@ustranscom.mil and the Program Manager at amc.a4tt@amc.mil, the circumstances surrounding the incident to include copies of cargo manifests within 12 hours.

1.2.4. Aircraft Recovery Process.

1.2.4.1. Within 12 hours, the contractor shall provide an aircraft recovery plan identifying their process to repair and remove the aircraft. The contractor shall provide daily status information to the Senior Airfield Authority, Contracting Officer and Program Manager on the progress to repair/remove the aircraft.

1.2.4.2. If the contractor cannot remove the aircraft within 24 hours, the Government reserves the right to move the aircraft to another parking spot after consulting with the contractor and may charge the contractor for associated costs. In cases where the aircraft is blocking an active runway or impairing performance of the military mission (i.e. crash), the Government reserves the right to take immediate action with regards to aircraft removal. The Government may charge the contractor for associated costs.

1.3. Basic/Non-Basic Service. Basic Service under this contract is defined as providing all transportation services associated with providing international commercial express package door-to-door service to and from all locations listed in Attachment 1. Non-Basic service is defined as providing all transportation services associated with providing international commercial small package door-to-door service to and from locations not listed in Attachment 1 and shipment of items not normally moved under this contract e.g. hazardous material and refrigerated/cold chain items. The non-basic service rates are the carrier’s commercial service guide rate, minus the carrier’s applicable non-basic service discount. Note: any lane not specifically priced in Attachment 1, e.g. Afghanistan to Afghanistan, would be eligible for the movement under the carrier’s non-basic service discount.

1.3.1. Carrier rates, transit times and performance percentages will be posted on a Government only website.

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1.3.2. Contractors may adjust their transit time(s) once a year which will be permitted at the time the Government exercises the option (e.g. 01 Oct 12). The contractor shall provide a detailed statement as to why they need to change their transit times a minimum of 60 days prior to the option being exercised. The Government will review and approve all adjustments.

1. 3.3. Contract prices for basic service shall be inclusive of all associated transportation charges to provide service.

1.3.3.1 Prepayment or the collection of charges from the consignee shall not be allowed.

1.3.3.2 The contractor shall assign account numbers to all shippers and/or shipping locations, if one does not already exist.

1.3.4. Contractors shall comply with all local laws.

1.3.5. Transit times shall be inclusive of customs processing and the 24-hour loss or gain from the International Date Line. See Attachment 1 for specific transit times.

1.3.5.1. The day of pick-up does not count toward the number of days in transit. Additionally weekends, Federal Holidays and/or those holidays specific to countries of pickup and/or delivery as applicable do not count as days in transit. The date of delivery counts as a day in transit.

1.3.6. Basic service is required Monday through Friday, except holidays, and/or those holidays specific to international countries, as applicable.

1.3.7. The contractor shall provide pick-up at contractor lock/drop boxes during the same hours as provided to their commercial customers.

1.3.8. Attempted Delivery. Attempt to deliver a shipment three (3) times before contacting the shipper for disposition instructions. The contractor shall leave a notice of attempted delivery on each delivery attempt.

For purposes of contract performance, delivery shall be considered accomplished on the date of the first delivery attempt as long as the contractor has documentation to show the consignee was notified of the delivery attempt. The cost of any further disposition, or additional deliveries requested by the shipper, will be the responsibility of the shipper.

1.3.9. Refusal by Consignee. If a consignee refuses to accept a delivery, the contractor shall annotate refusal on the order with date, time, and name of person who refused and contact the shipper for disposition instructions. For purposes of contract performance, delivery shall be considered accomplished on the date of the first delivery attempt as long as the contractor has documentation to show the consignee was notified of the delivery attempt. Changes in address for delivery will be the responsibility of the shipper and billed in accordance with the contract rates or contractor’s commercial rates, whichever is lower.

1.3.10. Delivery Guarantee.

1.3.10.1. The contractor shall meet the delivery guarantee, as identified in Attachment 1, on each shipment or the shipper will be entitled to a 100% shipper-initiated credit.

1.3.10.2. If shipper-initiated credit is requested by the shipper within 30 days after the contractually required delivery date, the contractor shall either not invoice or shall credit the agency or organization finance offices for those shipments that do not meet the delivery guarantee.

There are at least three methods to initiate a shipper-initiated credit

1.3.10.2.1. Use of the Government approved Third Party Payment System (GTPPS) notes and e-bill functions to request credit for late delivery.

1.3.10.2.2. Use of the contractors webpage to request a credit for late delivery.

1.3.10.2.3. Use of e-mail/phone or other means of contact to request a credit to the shippers credit card or account.

1.3.11 Standardized Delivery Exception Codes. In order to standardize delivery exception codes in the monthly detail report, contractors shall utilize the fifteen Delivery Exception Codes identified in Exhibit G.

1.4. Accessorial Service. All accessorial services not specifically identified and priced separately on the pricing schedules are included in the basic service contract price (Attachment 1).

1.4.1 Any additional accessorial fees will be worked on a case by case basis. Contractors shall provide documentation to substantiate the additional fee to the contracting officer for review and approval.

1.4.2 The Subcontract Line Item Number (SLIN) titled “Non-Basic Services, Accessorial Discount (Percentage)” is applicable when the shipper is using non-basic service and there are associated assessorial charges with the shipper’s requirement. This SLIN shall apply a discount to the accessorial charges required for the shipper’s non-basic service requirement.

1.5. Intransit Visibility

1.5.1. Intransit Visibility (ITV) shall be provided by the contractor for all shipments from the date and time of pick-up to the date and time of delivery.

1.5.2. ITV information shall include as a minimum: Government-Furnished Transportation Control Number (TCN), shipper's reference number, and contractor's unique identifying CBL number (Airway Bill), dates and times for shipment origin departure (city, state, country, zip code), trans-shipment points-arrival and departure (city, state, country, zip), destination arrival (city, state, country, zip code), proof of delivery with consignee's name, and delay codes (if applicable). When shipments are delivered without obtaining a signature, the carriers ITV system shall record the location where the shipment was left (city, state, country, zip code). Update ITV shipment status information each day at least the same number of times as required for carrier tracking systems.

1.5.3. The prime contractor shall provide ITV 24-hours a day, 7-days a week via the prime contractor’s website and toll free telephone service in order to provide the transportation status of shipments. If the prime contractor subcontracts service to a subcontractor, the prime contractor shall continue to provide ITV details while the shipments are in the possession of their subcontractor.

1.6. Supply-Chain Security Procedures. The contractor shall follow their commercial security and customs procedures to safeguard packages against theft, loss, tampering, or…