DCoE_SOW_-_HSHQEC-17-Q-00012.pdf

Statement of Work

Department of Homeland Security

National Protection and Programs Directorate

Federal Protective Service

Upgrade

Installation, Maintenance and Service of a Physical Access

Control System (PACS) with a Video Intercom System (VIS) for the Defense Centers of Excellence (DCoE)

Located at

Silver Spring Metro Center 1 (MD0205)

1335 East West Highway

Silver Spring, MD 20910-3225

STATEMENT OF WORK

1 PURPOSE AND INTENT

1.1 The following Statement of Work (SOW) and guidelines have been developed by the Department of Homeland Security (DHS), National Protection and Programs

Directorate (NPPD), Federal Protective Service (FPS) to mitigate threats and vulnerabilities pertaining to federal buildings and government leased spaces. The

SOW shall be completed using the applicable guidelines. The SOW and regulations were developed with the notion that the security posture of each federal building or government leased space is unique. Please note that the Contracting Officer (CO) is the only individual authorized to make changes or approve anything other than what is established in this purchase order.

1.2 This SOW includes requirements to authorize an installation of additional

Physical Access Control System (PACS) and Video Intercom System (VIS) to existing PACS and VIS. The PACS shall be integrated with the existing

Gallagher PACS system already installed on the first, third, fourth and fifth floors. The contractor shall be responsible for providing a 100% functional

PACS and VIS and maintain the new and existing equipment specified in the

SOW over the life of the purchase order. The work to be accomplished for this project shall include the furnishing of all labor, supervision, equipment, material, cabling, permits and license costs requirement’s to complete the work detailed in this Statement of Work (SOW). All work performed shall be done by technicians that are certified to work on the PACS and VIS equipment as indicated in this

SOW.

1.3 Contractor shall deliver to FPS POC a Microsoft project report detailing the complete project showing milestones schedule of values and completion for the new equipment. This will be maintained updated and delivered to FPS POC weekly by 4:00PM ET every Monday showing the progress of the previous week.

2 PROJECT CONTACT LIST:

Position Name Divisi on e-mail Telephone

Government

Point of

Contact

(POC)

Alice

Kroehle

FPS Alice.e.Kroehle@hq.dhs.gov Office:

202-245-

2662or

Cell: 202-

437-9711

3 PACS/INTERCOM SITE ASSESSMENT AND EQUIPMENT

REQUIREMENTS

3.1 SITE ASSESSMENT: As part of the pre-bid process, FPS shall have a site visit and all interested Contractors are invited to attend. The purpose of this site visit is to make necessary inspections, assess the site, and become familiar with the requirements prior to submitting a quote to upgrade and maintain the PACS and VIS.

3.2 The Existing Equipment: The existing PACS system is a Gallagher firmware version 7.40.769, the video intercom is Aiphone, and the IDS system is Bosch.

This equipment was installed in fall 2015.

The following is a list of existing equipment:

The First Floor:

1 ea. Bosch D9412GV4-C IDS panel w/xfmr, enclosure, lock + key

1 ea. Bosch D126 12V 7AH battery

1 ea. Bosch D110X tamper switch

1 ea. Bosch D1255-USA keypad

3 ea. Bosch ZX776Z 50' Zonex PIR with supervision

2 ea. Bosch ISN-CSM20-WGB surface mount commercial contact

1 ea. 18 AWG 2 conductor wire, 500 ft

1 ea. Aiphone JPS-4AED Kit with door station and master station

1 ea. Aiphone MCW-S/A desk stand

1 ea. Aiphone RY-24L Form C door relay

1 ea. Securitron M32 mag lock

1 ea. Securitron PB3 door release

1 ea. REX Motion

1 ea. BMS door position switch

2 ea. SCR-PC-923 RPK40 smart card reader

The Third Floor:

2 ea. Securitron M32 mag lock

2 ea. Securitron PB3 door release

2 ea. REX Motion

Contracting

Officer (CO)

Josh Clemens CCG Josh.B.Clemens@hq.dhs.gov 215-521-

1 ea. Gallagher workstation, includes bundled client work station window 7/monitor

1 ea. Gallagher client license up to 4

14 ea. I 1 reader controllerESTAR001

6 ea. scr-pc-923 piv class rpkcl40/p smart card reader

4 ea. door strikes

2 ea. server workstation

1 ea. SWH-OMNIKEY3821 enrollment reader

1 ea. SWH-MSO-1300E Morpho Trak MSO 1300E finger print reader

1 ea. Orion Office Pro 1000VA interactive UPS

3 ea. bms door position switch

3 ea. Aiphone JP-DA Surface Mount Color Video Door Station

1 ea. Aiphone JPS-4AED Kit with door station and master station

3 ea. Aiphone JP-4HD 7" touchscreen/hands free sub master

1 ea. Aiphone PS-2420UL 24V DC power supply

4 ea. Aiphone MCW-S/A desk stand

1 ea. Aiphone JP-8Z distribution adaptor for JP series sub masters

1 ea. Aiphone RY-3DL selective door release adaptor

The Fourth Floor:

2 ea. Securitron PB3 door release

2 ea. REX Motion

1 ea. bms door position switch

3 ea. scr-pc-923 piv class rpkcl40/p smart card reader

1 ea. Aiphone JPS-4AED Kit with door station and master station

2 ea. Aiphone JP-4HD 7" touchscreen/hands free sub master

3 ea. Aiphone MCW-S/A desk stand for video monitor

1 ea. Aiphone RY-24L form C Door Release

1 ea. Aiphone JP-8Z distribution Amp

The Fifth Floor:

2 ea. Securitron PB3 door release

2 ea. REX Motion

2 ea. scr-pc-923 piv class rpkcl40/p smart card reader

1 ea. Aiphone JPS-4AED Kit with door station and master station

1 ea. Aiphone MCW-S/A desk stand

1 ea. Aiphone RY-24L Form C door relay

4 List of new equipment and locations:

The Contractor shall purchase and install the following equipment making all necessary cable runs/connector/conduit and any additional controlling equipment to make the below listed of equipment operational and 100 percent functioning.

The contractor assumes all responsibility and risk for the length, size and amount of cabling and conduit required to complete the installation of equipment required in this SOW. The equipment shall be tested and the contractor shall demonstrate shown to the FPS POC to be fully operational. Each PACS door shall have installed a door position switch, an electric locking device either a door handle or a strike depending on the type of door and its existing manual opening door handle, and a request to exit device either manual or electronic or both depending on whether the door needs a Maglock or a strike. All power cable runs from doors with electric Maglocks shall be connected into the buildings Fire Alarm relay. The Fire Alarm relay installation and connection shall be the responsibility of the building tenant. All card readers installed by the contractor shall meet the following minimum requirements:

13.56 MHz Card Compatibility PKI-based FIPS-201/HSPD-12 Compliant credentials including PIV, PIV-I, CIV, CAC, TWIC and FRAC Secure Identity

Object® (SIO®) on iCLASS Typical Contactless Read Range1FIPS 201 type cards can be read using either the contact or contactless card interface Contactless

Interface PIV, PIV-I, CIV, CAC, TWIC and FRAC FIPS-201 type cards.

4.1 Third (3rd) floor:

The Third floor interior Data Center door that separates the personnel and data equipment sides of the space shall have one new card reader installed.

4.2 Sixth (6th) floor: The following equipment and cable wiring shall be furnished and installed for the DCOE sixth floor tenant space:

Room 640 (G1 Suite):

Replace the existing card reader with a new card reader.

Replace the existing B&W audio/visual door station intercom with a color audio visual door station. Add an Audio/visual master Station within tenant space for communications with the visitor and to allow remote door release.

Room 606-B (inside Room 640):

Replace the existing card reader with a new card reader.

Suite 6-100 (DVBIC Suite):

Replace existing card readers at the main entrance, at the door near the mechanical room and at the door near the telephone room with new card readers.

For the Main Suite entrance, contractor shall install one magnetic lock, one

Request-to-Exit (REX) Passive Infrared motion and one Push-to release button

(REX) and tie this doors electric mag-locks into the fire alarm relay.

In each of these following rooms; the Main Entrance, the door near the

Telephone Room, and the door near the Mechanical Room, shall have the existing B&W audio/visual door station intercoms replaced with a color audio/visual door station intercom. The locations/ placement of this intercom equipment within this office space shall be coordinated with the FPS POC before it is installed as this area is under renovation.

4.3 Ninth (9th) floor: The following equipment and cable wiring shall be furnished and installed for the DCoE ninth floor tenant space:

For Suite 9-100 (Main Entrance):

The existing card reader shall be replaced with a new card reader. A color

Audio/visual door master station intercom shall be installed in replace the existing B&W intercom. One audio/visual door station intercom shall be mounted in the Break Room and one sub-station shall be mounted on the pillar near the copy machine. The locations/ placement of this intercom equipment within this office space shall be coordinated with the FPS POC before it is installed as this area is under renovation.

Telephone Room: The existing card reader shall be replaced with a new card reader.

Suite COS (Chief of Staff): The existing card reader shall be replaced with a new card reader. Audio/visual door station intercom shall be installed in place of the exiting B&W intercom. One Master Station will be mounted on the pillar near a poster, and one sub-station will be placed on the pillar near the ‘Chief-of-

Staff’ sign. The locations/ placement of this intercom equipment within this office space shall be coordinated with the FPS POC before it is installed as this area is under renovation.

The LAN Room: The existing card reader shall be replaced with a new card reader.

Suite 9-700 (Fusion Cell): The existing card reader shall be replaced with a new card reader. A replacement color Audio/visual door station intercom shall be installed in place of the exiting B&W intercom. One Master Station shall be placed near the FAX machine, between Rooms 9-707 and 9-708, and a sub-station shall be placed on a pillar near Room 9-712A.

4.4 Public Affairs Office, Suite G8:

The existing card reader shall be replaced with a new card reader. A replacement color Audio/visual door station intercom shall be installed in place of the exiting

B&W intercom. One Master Station shall be mounted near the light switch near

Room 9-108. The locations/ placement of this intercom equipment within this office space shall be coordinated with the FPS POC before it is installed as this area is under renovation.

Suite G8 – Side Entrance (Acquisition Office):

The existing card reader shall be replaced with a new card reader.

Suite PAQ/ G3: The existing card reader shall be replaced with a new card reader. A color Audio/visual door station intercom shall be installed in place of the exiting B&W intercom. One Master Station shall be placed near the copy machine near Room 9-313A, with a sub-station near Room 9-304.

Breakroom: The existing card reader shall be replaced with a new card reader.

4.5 Training: The contractor shall provide 4 hours of training on installed equipment at a time agreed upon by the agency and contractor but within at least

5 days before final acceptance. Contractor shall provide user manuals and training materials on the equipment.

4.6 As-Built Drawings

The contractor shall provide the government with updated CAD/DWG As-built drawings showing all the locations of the PACS and intercom devices, the head end control room layouts, door controls and locations, room number, wire runs and types, conduits and closet pass thru.

5. Maintenance:

5.1 The Contractor shall provide service and preventative maintenance on the

Physical Access Control System (PACS), the Intrusion Detection System (IDS), Video Intercom (VIS) system referenced in this SOW for both the existing equipment specified in section 3.2 of this SOW, the new equipment and including all cabling over the life of this purchase order. The Contractor shall maintain all installed equipment in accordance with original equipment manufacturer (OEM) standards and industry best practices. The Government will not be responsible for performing any maintenance, repair or replacement tasks of the equipment covered under this purchase order.

5.2 The Contractor shall perform all preventive maintenance during the life of the order (minimum every quarter) for all new and existing equipment specified in this SOW. The Contractor’s preventive maintenance must incorporate all elements to ensure that the equipment is fully operational/functional and as conditions warrant, repairing or replacing any equipment included under the purchase order. All manufacturer firm ware and software updates to the PACS system shall be updated within 30 days of their release. The Contractor shall ensure that all equipment continues to operate as originally designed and installed over the life of this purchase order.

5.3 Maintenance and repairs must be performed during the hours of 8:00 a.m. to

4:00 p.m. (ET), Monday through Friday (excluding Federal holidays) unless otherwise agreed upon by the Government POC and/or CO. All on-site visits must be scheduled through the Government POC.

5.4 The Contractor must maintain a maintenance log to document all preventative maintenance, catalog all service requests, the action taken, date completed and the name of the technician who completed the service call. The maintenance log shall be provided to the Government POC on a monthly basis due on the 15th calendar day for the preceding month’s work).

5.5 The Contractor shall provide a toll free customer support telephone services to receive routine and emergency service requests, and coordinate service technician response. The Customer Service representatives must be available during the hours of 8:00am to 4:00pm Eastern Time, and be fluent in English.

The initial response to a service call must occur within a two (2) hour time frame of receiving the call if the call comes in during the hours of 8:00 am to 4:00 pm

Eastern Time Monday- Friday excluding Federal holidays. An initial response is considered a telephone call from a qualified technician to the Government POC or the arrival of a qualified technician. The purpose of the initial response is to make an assessment of the nature of the problem.

5.8 The Contractors service technicians must plan to arrive at the location to begin work within normal business hours on the same business day or following business day after receiving the service request. If late afternoon arrival (after 2

pm) cannot be avoided, the Contractor must notify the Government POC. Service scheduled after regular business hours may be authorized by the Government

POC on a case by case basis, at no additional cost to the Government. The

Contractor is allowed 2 business days from the time of his arrival to complete repairs or to order replacement equipment. Replacement equipment must have equal or greater capabilities than the equipment that is replacing and meet all requirements of the SOW.

If additional time for a service call is needed, the Contractor must submit a written request to the Government POC within response times specified above, explaining the need for time extension and the proposed time for completion of the repair. The Government POC may accept or reject the request for a time extension and, if rejected, may require replacement of the equipment. If equipment is not functioning for more than 72 business hours, contractor shall self-deduct $100 per day from their monthly invoice.

6. SECURITY CLEARANCE/CONTRACTOR FITNESS

RQUIREMENTS;

Background Investigation/Contractor Fitness Requirements:

The Contractor shall submit to DHS the following documentation for all initial non-cleared employees involved on this contract no later than 10 business days after the date of award. Documentation on all replacement employees shall be submitted to DHS no later than 14 calendar days prior to their start work date.

DHS shall provide all forms upon request after contract award. All forms must be filled in using a typewriter, completed on a computer, or by means of ballpoint pen. Forms must be legible and completed using black ink. All personnel security requirements shall be provided by and coordinated with the DHS OCSO. DHS shall inform the contractor when all personnel security requirements are met.

6.1.1 All application packages require a DHS 11000.25 – Contract

Suitability/Security Screening Request Form. This form must be sent via e-mail to HQPersonnelSecurity@dhs.gov and must be submitted by the DHS

COR/COTR or other Federal POC.

6.1.2 The Contractor shall submit two (2) fully completed FD-258

Fingerprint Cards. Forms must be legible, completed using black ink, and signed by both the applicant and the person who took the prints. Fingerprints are required for all applicants.

6.1.3 DHS will process a National Agency Check with Inquiries (NACI) for applicants whose positions will last longer than six (6) months. For a NACI, DHS will process an Electronic Questionnaire for Investigations Processing (e-QIP) case, and e-mail a notification to the applicant with instructions to complete an

SF-85 application online and submit other required documents. Instructions on where and how to access the website will be provided. The OF-306 must also be completed. After the applicant has completed the SF-85 online application, the applicant or contract company shall hand carry, mail or e-mail DHS the OF-306 and Fingerprint Cards. Signature pages from the electronic SF-85 must also be submitted, if they are not digitally certified in the e-QIP application.

6.1.4 DHS will process Law Enforcement Checks (LEC) for contractors whose positions are temporary lasting no more than six (6) months. For a LEC, the DHS 11000.25 must indicate “TEMPORARY – LESS THAN 6 MONTHS” in the Position Title field after the applicant’s position title. An e-mail will be sent to the applicant with instructions to complete the OF-306 and other required forms. The applicant or contract company shall hand carry, mail or e-mail all completed forms, to include the OF-306 and Fingerprint Cards, to DHS.

6.1.5 All forms can be submitted in person, via email, or mailed to:

DHS OCSO PSD

Contract Suitability Section

301 7th Street SW, Room 3025

Washington, DC 20024

6.1.6 Only complete packages will be accepted by the DHS Personnel

Security Office. Specific instructions on submission of packages will be provided upon award of the contract. DHS may, as it deems appropriate, authorize and grant mailto:HQPersonnelSecurity@dhs.gov a favorable entry on duty (EOD) decision based on preliminary suitability checks.

The favorable EOD decision would allow the employees to commence work temporarily prior to the completion of the full investigation. The granting of a favorable EOD decision shall not be considered as assurance that a full employment suitability authorization will follow. A favorable EOD decision or a full employment suitability determination shall in no way prevent, preclude, or bar DHS from withdrawing or terminating access to government facilities or information, at any time during the term of the contract. No employee of the Contractor shall be allowed unescorted access to a Government facility without a favorable EOD decision or suitability determination by the Security Office. Contractor employees waiting for an EOD decision may begin work on the contract provided they do not access sensitive Government information. Limited access to Government buildings is allowable prior to the EOD decision if the Contractor is escorted by a Government employee. This limited access is to allow Contractors to attend briefings and non-recurring meetings in order to begin transition work.”

6.2. Supervision: The Contractor will make available a representative from the company who has decision-making authority to appear on-site within a reasonable amount of time to answer questions or resolve problems or disputes. The intent of the United States Government is neither to supervise the Contractors’ employees or subcontractors nor to resolve any disputes or problems between the Contractor and his/her subcontractor(s). The Contractor is solely responsible for ensuring his/her subcontractors and employees follow the contract specifications.

6.3 Work Site Facility Usage: The Contractor shall maintain the existing facility in a safe and weatherproof condition throughout construction/installation period.

Contractor will be responsible for the immediate repair and/or damage caused by construction/installation operations. The Contractor is required to take all necessary precautions in protecting the facility and its occupants during the construction/installation period. The Contractor shall verify all dimensions, equipment needs, and conditions at the site before starting any portion of the work under this contract.

6.4 Materials on the Site: Unless otherwise noted or specified, materials and equipment that are removed from the government facility shall be disposed of by the contractor. The FPS POC or his/her designee will provide a signed copy of the list to the Contractor and a copy will be placed in FPS files.

6.5 Storage: Unless approved by the FPS POC, storage of material on the site is not permitted and all material shall be removed from the site daily.

7.0 EQUIPMENT STANDARDS

7.1The Contractor shall provide all material, equipment or devices that meet the requirements of the Underwriters Laboratories Inc. (UL) latest edition as regards to all building security systems. The UL label or UL listing will be accepted as conforming to this requirement. In lieu of the label or listing, the Contractor may submit independent proof that the materials, equipment or devices conform to the published UL standards. For materials, equipment or devices that fall outside the scope of activity or UL, this requirement does not apply.

7.2 The National Electric Code (NEC) of the National Fire Protection Association

(NFPA) and standards of the organization listed below are referenced herein. All work and equipment shall be manufactured, tested and installed in accordance with standards that are applicable.

Electronic Industries Association (EIA)

Underwriter’s Laboratories, Inc. (UL)

Insulated Power Cable Engineers Association (IPCEA)

National Electrical Manufacturers Association (NEMA)

Institute of Electrical and Electronic Engineers (IEEE)

American National Standards Institute (ANSI)

National Fire Protection Association (NFPA)

7.4 Maintainability: Devices and equipment shall be designed and constructed to facilitate modular, unitized component replacement. Components shall be arranged and assembled in a readily accessible location to maintenance personnel without compromising the defeat resistance operation of the system. Controls and adjustments inside enclosures requiring manipulation by maintenance personnel shall be readily visible and accessible with minimum disassembly of the equipment.

7.5 Interchangeability: Compatible equipment, assemblies, subassemblies, and replaceable parts shall be physically and functionally interchangeable as complete items without modification. Individual items shall not be handpicked for fit or performance. Reliance shall not be placed on any uninspected dimension, rating, characteristic, etc. Whether parts and subassemblies are readily replaceable will be determined by the FPS POC.

7.6 Manufacturers’ nameplates will be securely and permanently affixed to each major component of the system, and will be indented, embossed, or silk-screened in a high quality way providing lasting identification. Each nameplate shall, at a minimum, contain the manufacturer’s name, model number, and serial number of the component currently available and identified in current publications or catalogs.

7.7 Workmanship during manufacture, assembly, and installation of the system shall conform, in all respects, to the requirements of the associations listed previously.

Soldering, workmanship, wiring, cleaning, finishes, and miscellaneous materials shall conform to these requirements.

8.0 Government Acceptance

8.1Upon completion of the installation, the Contractor shall conduct a performance test on the PACS and Intercom system. Notice of intent to test shall be provided to the FPS POC at least 48 hours prior to testing.

8.2 A full walkthrough to accomplish inspection of the installed system shall be conducted in the presence of the FPS POC. No acceptance shall be made without a successful walkthrough. A written and signed documentation consisting of DHS

Form 700-21 entitled Material Inspection and Receiving Report with reported information shall be completed. A copy of the same information will be provided to the Contractor to that effect. Without this written and signed documentation, inspection shall be considered incomplete and payment may be delayed.

9.0 SAFETY AND HEALTH

9.1 All work shall comply with the applicable requirements of 29CFR 1910/1926 and 40CFR 761. All work shall comply with applicable state and municipal safety and health requirements. Where there is a conflict between applicable regulations, the most stringent will apply.

9.2 The Contractor shall assume full responsibility and liability for compliance with all applicable regulations pertaining to the health and safety of personnel, and structural integrity of the building during the execution of work, and shall hold FPS harmless for any action on its part or that of its employees or subcontractors, which results in illness or death.

9.3 The Contractor shall provide all necessary safety equipment and ensure that such equipment and all relevant safety procedures are adequate for the job being performed and are utilized properly.

10.0 SECURITY SENSITIVE INFORMATION (SSI)

10.1 The information in this SOW (including any attachments) may contain confidential and/or law enforcement sensitive (LES) information intended for a specific individual and purpose, should be considered For Official Use Only.

(FOUO) DHS 11042.1 (03/05). You are hereby notified that any dissemination, distribution, or copying is strictly prohibited. At a minimum, the information herein shall be disseminated on a “need to know” basis and when unattended, shall be stored in a locked container or area offering sufficient protection against theft, compromise, inadvertent access and unauthorized disclosure. The Contractor shall not retain sensitive documents such as schematics, blueprints, diagrams, photos, videos etc. All documents supplied to the Contractor, by the government for planning and bidding purposes, shall be returned in their entirety. At the completion of the installation all documents developed and/or acquired, such as photos, videos, schematics or diagrams, redlined or final, shall be submitted to the government as part of the final project completion and government acceptance.

10.2 Oversight and work coordination shall be performed throughout the duration of the project by FPS Inspectors, Risk Management Branch (RMB) representative, and/or authorized personnel as designated.

11.0 REGULATORY REQUIREMENTS

11.1 All work performed in accordance with the SOW shall be accomplished in accordance with the newest versions of the following codes and standards for commercial buildings.

National Institute of Standards and Technology (NIST)

American Disabilities Act (ADA); Architectural Barriers Act (ABA)

American National Standards Institute (ANSI)

American Society of Mechanical Engineers (ASME), Publications

American Standard Testing Material (ASTM)

Environmental Protection Agency Disposal of Electronic Components

General Services Administration (GSA) Security Standards for Leased Space

Government Accountability Office: Security Design Criteria for New Federal

Office Buildings and Major Modernization Projects

ISO/IEC 14443

National Electric Code

National Fire Protection Association (NFPA)

National Electrical Manufacturers Association (NEMA)

National Infrastructure Protection Plan 2013

Office of Management and Budget (OMB) guidance M-05-24

Standards of the National Board of Fire Underwriters for Electrical Wiring and Apparatus

The Institute of Electrical and Electronics Engineers (IEEE), Inc.

Underwriters Laboratories (UL)

11.2 The Contractor shall be solely responsible for being knowledgeable of the current versions of the above standards. Any work completed in accordance with this SOW that does not meet the requirements of the latest standards from above, the

Contractor, at no additional expense to the government, shall correct all deficiencies in order to meet the requirements of the latest revisions.

12.0 DELIVERABLES

The Contractor shall consider items in BOLD as having mandatory due dates.

Items Deliverables/Event Due by Distribution

1 Training Materials 3 business days before training is conducted

FPS POC

2 Microsoft Project Report 10 business days after award/weekly updates there after

CO, FPS POC

3 Maintenance Report

15 calendar days following maintenance during month (i.e. June report due July 15th )

CO, FPS POC

4 As-Installed Drawings and

Documentation

Within five (5) business days of walkthrough

FPS POC