Attachment_1b__PWS_Task_Order_1.pdf

Attachment 1b

Task Order 1

Pa g e

SUPPORT SERVICES FOR THE U.S. COAST GUARD CG-751

Individual Qualification Programs (IQPs)

Performance Work Statement

1. GENERAL.

1.1. SCOPE. This is the first task order against IDIQ MCM022. The purpose of this Task Order is to procure Contractor support services to update seven (7) Damage Control IQP (WQS) modules and create 300 electronic study aids (flash cards) based on the content of the modules.

1.1.1. To accomplish the requirements of the Task Order, the contractor is required to perform thorough extant data reviews; gather and analyze information from end users, subject matter experts, accomplished performers, and other sources; analyze, validate and document performance requirements of the target audience; design new deliverables, revise technical content, and format materials which conform to USCG templates and software and hardware criteria;

deliver electronic and hard copy task order deliverables; and accomplish various tasks using USCG software and systems.

1.1.2. All work shall be completed in a manner which does not interfere with Cutter Operational commitments.

1.2. BACKGROUND. The USCG Office of Cutter Forces (CG-751)

Administration, Policy and Standards Division is responsible for providing the Cutter Community with administrative guidance, approved policy, and standards related to operations and performance. The requirements set forth in this PWS cover tasks, projects and other initiatives required for meeting these responsibilities. A description of each type of IQP is provided below:

1.2.1. Personnel Qualification Standard (PQS) Program – The PQS

Program is a qualification process for officer, enlisted, government civilians, and contract civilian personnel. PQS is a tool used to certify that individuals have achieved a minimum level of competency prior to qualifying to perform specific duties. The PQS Program materials are limited to guides which outline required knowledge and performance elements. They do not provide the learner with instructions, visual aids, or other instructional resources. As explained in COMDTINST M3502-5B, Personnel Qualification Standard (PQS) Officer of the Deck (OOD) “PQS is not designed as a training program, but it provides many training objectives.” The PQS Program is not tied to civilian credentials. While PQS content and formatting is tailored for Coast Guard use, the OPNAVINST 3500.34 g

(series) Personnel Qualification Standards (PQS) Program provides general guidelines and procedures for PQS IQPs.

1.2.2. Watchstation Qualification Standard (WQS) Program – The WQS Program is the most robust of the three types of IQ Programs. Like PQS, WQS provides standards of performance for certification.

However, unlike PQS, for each knowledge element, system, and performance, WQS provides the learner with detailed information and instructional content. This includes key information such as item specific references, warnings and safety considerations, and step by step instructions supplemented by graphics, diagrams videos, or photos. The WQS Program materials include PQS-like sign off guides, which outline required knowledge and performance elements, as well as detailed study and reference material and databank of scenario-based content driven test questions. A printable copy of the electronic study material is a required part of the overall WQS package.

1.2.3. Job Qualification Requirement (JQR) Program – The JQR Program provides commands the flexibility to satisfy a specific qualification requirement where no WQS or PQS content exists. When a qualification requirement shortfall exists, JQRs are developed to fulfill immediate qualification requirements. All locally generated JQRs are then forwarded to the Office of Cutter Forces for review and to be considered for inclusion in the IQ Program. JQRs not adopted shall be maintained as a local command standard; for example, knowledge of specific theater country studies or local chain of command reporting requirements. JQRs are very similar to PQS IQPs in content and format.

2. CONTRACTOR PERSONNEL.

2.1. KEY PERSONNEL. In addition to HSAR 3052.215-70, Key Personnel or

Facilities, the Contractor shall submit the written justification, no less than fifteen (15) business days in advance, to include the substitute’s name and qualifications which shall be equal or superior to those of the Key person being replaced. The Government will incorporate the names of Key personnel, in the contract and in each awarded Task Order, while maintaining the right to designate additional Contractor personnel as Key at the time of award.

2.1.1. Project Manager. The Project Manager shall be responsible for all Contractor work performed under this task order.The Project Manager is further designated as Key by the Government. (See HSAR 3052.15-70, Key Personnel or Facilities). The Project g

Manager shall be a single point of contact for the Contracting Officer (KO) and the Contracting Officer’s Representative (COR)

2.1.1.1. The name of the Project manager, and the name(s) of any alternate(s) in order of precedence, who shall act for the Contractor in the absence of the Project Manager, shall be provided to the Government as part of the Contractor’s proposal.

During any absence of the Project Manager, one (1) alternate shall have full authority to act for the Contractor on all matters related to work performed under this task order.

2.1.1.2. The Project Manager shall be available to the COR via telephone between the hours of 0800 and 1700, Monday through Friday, and shall respond to a request for discussion or resolution of project-related problems within 24 hours of notification.

2.1.2. Other Qualified Personnel. The Contractor shall provide qualified personnel to perform all requirements specified in thistask order. All Contractor employees supporting this task order shall be citizens of the United States. For IQP development, it is recommended that contractor employees have some basic knowledge of the subject matter of the target project. This will help ensure efficient and effective internal quality assurance of technical content during the development and review process and eliminate complete reliance on government expertise for basic technical and instructional content.

2.2. Conflict of Interest. The Contractor shall not employ any person who is a former United States Coast Guard employee if that employment would, or would appear to cause a conflict of interest.

2.3. Employee Identification. Contractor employees visiting or working at Government facilities shall comply with all personnel identification-related regulations, policies, and procedures applicable to the facility at the time of the visit, this includes all Government escort rules and requirements.

2.3.1. While on-site at USCG Headquarters, Contractor employees shall wear a Government issued identification badge at all times. Before starting work onsite, the Contractor shall submit a visit access request, including all supplemental documentation to the Coast Guard Base National Capital Regions Command Security and Safety office for all employees supporting this effort.

2.3.2. Contractor employees supporting this task order may be required to obtain a Common Access Card (CAC) in order to gain access to the Coast Guard Headquarters computer systems and St. Elizabeth’s g campus. To be eligible to apply for a CAC, the Contractor employee must have all the following completed and on record with the USCG Security office: a valid National Agency Check with Inquiries (NACI) background or active security clearance investigation and a recent FBI fingerprint card. In order to be issued a new CAC card, all previously issued CAC cards must be inactive and returned to the issuing agency.

2.3.3. The Contractor shall provide required information from the

Contractor employees necessary for obtaining a CAC. Completed forms and information shall be submitted as directed by the COR.

Contractors are responsible for the accuracy and completeness of the information submitted and for any liability resulting from the Government's reliance on inaccurate or incomplete information.

2.3.4. Contractor’s employees who are declined a CAC are ineligible to perform work that requires a CAC under this task order. When an employee with a CAC is no longer performing work under this task order, the Contractor shall notify the COR on the same day the employee stops working and shall deliver the CAC to the COR within seven (7) calendar days after such notification.

2.3.5. When Government issued identification badges are not required or available, Contractor employees shall wear an identification badge that, at a minimum, displays the name of the Contractor’s company, Contractor employee’s name, employee’s photograph, and security clearance level, and badge expiration date. Visiting Contractor employees shall identify themselves as contractors when their status is not readily apparent and display all identification and visitor badges in plain view above the waist at all times.

2.4. Employee Conduct. Contractor’s employees shall comply with all applicable Government regulations, policies, and procedures (e.g., fire, safety, sanitation, environmental protection, security, “off limits” areas, wearing of parts of military uniforms, and possession of weapons) when visiting or working at Government facilities. The Contractor shall ensure Contractor’s employees present a professional appearance at all times and that their conduct shall not reflect discredit on the United States, the Department of Homeland Security, or the U.S. Coast Guard.

2.5. Removing Employees for Misconduct or Security Reasons. The

Government may, at its sole discretion, direct the Contractor to remove any Contractor’s employee from Government property for misconduct or security reasons. Removal does not relieve the Contractor of delivering the products or services required under any task order awarded. The g

Contracting Officer will provide the Contractor with a written explanation to support any request to remove a Contractor’s employee.

2.6. The Contractor shall not have direct contact with Government personnel

(ship’s crews, training teams, etc.) without the express knowledge and consent of the COR. The COR shall be copied on and given the opportunity to provide input on all correspondence between the Contractor and other Government personnel.

2.7. An Operational Security (OPSEC) plan will be initiated if required. All services provided shall be in compliance with DHS MD-4300A (Series) Policy Guide for Sensitive Systems which is available online or at Contractor’s request.

2.7.1. In performance of this order the Contractor assumes the responsibility for protection of the confidentiality of all Government records and protected data provided for performance under the order and shall ensure that all work performed by any sub-contractor is subject to the disclosure restrictions set forth within the SOW and all subcontract work be performed under the supervision of the Contractor or their employees.

2.7.2. The Contractor shall ensure that all Contractor personnel having access to business sensitive information sign a non-disclosure agreement (DHS Form 11000-6) and provide it to the COR and KO.

Any contractor personnel’s failure to safeguard information from unauthorized disclosure or dissemination may result in that employee’s removal from work on this contract.

2.8. Security Deliverables. The contractor is responsible for controlling and safeguarding FOUO information in accordance with DHS MD 11042.1, "Safeguarding SBU/FOUO information." Contractor shall provide an OPSEC Plan detailing how Sensitive but Unclassified/For Official Use Only material will be handled, discussed, disseminated and protected by their employee within 45 days after task order award.

3. PERIOD OF PERFORMANCE. The period of performance will be one year from date of award.

4. PLACE OF PERFORMANCE. The primary place of performance for IQP development will be the Contractor’s offices. Secondary places may include training or meeting sites and Government locations. Travel requirements are addressed in Section 7. Travel.

5. HOURS OF OPERATION. Contractor personnel shall generally perform all work between the hours of 0700 and 1900, Monday through Friday (except g

Federal Holidays). However, there may be occasions when Contractor’s personnel shall be required to work other than normal business hours, including weekends and holidays, to fulfill the requirements of this task order.

Any deviation from the standard schedule shall have prior written approval from the COR.

6. TRAVEL. Contractor travel beyond the minimum local commuting area of 50 miles from the primary place of performance will be required to support thistask order. The Government will not reimburse the Contractor for travel to the primary place of performance. All travel required by the Government outside the local commuting area(s) will be reimbursed to the Contractor in accordance with the Federal Travel Regulations (FTR). In this task order, the local commuting area is defined as a temporary duty outside of the "primary place of performance," but within the vicinity surrounding it; and if the site is a minimum driving distance of less than 50 miles, by the most direct route, from the primary place of performance, the site is considered to be a part of the local commuting area. The Contractor shall be responsible for obtaining approval (electronic mail is acceptable) from the Contracting Officer for all reimbursable travel to include a budgeted amount in advance of each travel event.

6.1. Travel locations or Limitations. Travel shall be required for the requirements listed in this PWS. Travel locations might include but are not limited to the following:

6.1.1. USCG HQ, Washington DC

6.1.2. Baltimore, MD

6.1.3. Yorktown, VA

6.1.4. Portsmouth, VA

6.1.5. Miami, FL

6.1.6. Galveston, TX

6.1.7. Seattle, WA

6.1.8. Alameda, CA

6.1.9. San Diego, CA

6.1.10. Boston, MA

6.1.11. New London/New Haven, CT

6.1.12. Cheboygan, MI

6.1.13. Other government facilities and Cutter homeports

7. KICK-OFF MEETING. The Contractor shall attend a Kick-Off meeting with the Contracting Officer and the COR No Later than (NLT) 15 business days after the date of award. The purpose of the Kick-Off meeting, which will be chaired by the Contracting Officer or his/her designee, is to discuss technical and contracting objectives of this task order and review the Contractor’s Project Plan. The Kick-Off meeting may be held via teleconference.

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8. PROJECT PLAN. The Contactor shall provide a draft Project Plan NLT the

Kick-Off meeting for Government review and comment. The Project Plan shall address deliverables described this PWS, including projected time requirements for completion. The Contractor shall receive Government comments NLT fifteen (15) business days after the Kick-Off meeting. The Contractor shall provide a final Project Plan to the COR not later than five (5) business days after receipt of the Government’s comments. The purpose of the project plan is to ensure that a reasonable process and schedule is planned by the contractor, not to bind the government to meeting the contractor’s internal requirements or deadlines.

9. STATUS REPORTS. The Project Manager shall provide a monthly status report to the Contracting Officer and COR via electronic mail no later than the 5th working day of each month. This report shall include a summary of all Contractor work performed during the reporting period by individual project or requirement, including status toward established project milestones, travel planned for upcoming reporting period, including purpose of travel and persons to be contacted, outcome of travel completed during the reporting period with listing of personnel interviewed and units visited. The report shall include the current balance of task order money spent/remaining on task order) overall and by CLIN and any Contractor concerns or recommendations for the previous and upcoming 30 day periods.

10. STATUS MEETINGS. The Project Manager shall be available to meet with the COR upon request to present deliverables, discuss status, exchange information, and resolve emergent technical problems and issues. These meetings shall take place at a Government facility or by phone as directed by the COR.

11. GENERAL REQUIREMENTS FOR DELIVERABLES AND

DOCUMENTATION.

11.1. The Contractor shall provide all written documentation and deliverables in electronic format with read/write capability using applications that are compatible with Coast Guard Standard Workstation (Windows VISTA and Microsoft Office 2007 applications) and in a final form ready for end user deployment.

11.2. Drafts and deliverables shall be written in English and quality checked by the contractor prior to requests for government reviews to ensure they are free of grammatical and typographical errors, and are formatted as required. Any material submitted for review or approval which contains a significant number of errors shall be returned to the Contractor for correction without diminishing the time allocated for g government review and without cost to the government if an extension to the task order deliverable dates is required as a result.

11.3. Tasks which apply to all cutters shall be logically organized and identified as common (non-cutter specific) content with cutter platform specific information noted. At a minimum, for each platform the IQP modules shall:

11.3.1. Address all relevant KSAs contained in relevant Navy PQS.

11.3.2. Satisfy the required competencies and knowledge, understanding and proficiencies (KUPs) of relevant STCW Codes as outlined in the Navigation and Vessel Inspection Circulars (NVICs).

11.3.3. Include relevant sections of the most recent version of the Ship’s Control and Navigation, NAVEDTRA 43492-2 (series) and other applicable references identified during the analysis phase.

11.3.4. Include all KUPs necessary for full and competent watchstanding in normal, off-normal, and emergency situations.

11.3.5. Include all KUPs necessary for full and competent participation in relevant drills and exercises for the Cutter platform, including BECCEs.

12. GOVERNMENT QUALITY ASSURANCE SURVEILLANCE PLAN (QASP).

The Government will establish a QASP for each performance-based task order. The purpose of a QASP is to facilitate the Government’s evaluation of the Contractor services described in each contract. The QASP will be part of each task order as applicable.

13. PERFORMANCE REQUIREMENTS SUMMARY. This requirement is performance based, and includes a Performance Requirements Summary (PRS). In general, the PRS sets forth the expected outcomes (objectives) of this task order, the service(s) required of the Contractor to achieve the objectives, a performance standard per outcome, and a mitigation plan in the event the Contractor does not meet the performance standard. The PRS is not an exclusive remedy and inclusion of the PRS does not preclude the Government from using any other remedy available by law or contract terms, including reductions in payment in accordance with any clause for inspection of services.

14. INTELLECTUAL PROPERTY. All documentation, photography, electronic data, and information collected by the Contractor, and entered into or generated in support of this task order, shall be considered Government property and shall be returned to the Government at the end of the performance period.

15. PROTECTION OF INFORMATION. All information provided by the

Government and material developed for the US Coast Guard shall be g considered sensitive in regard to Force Protection of US Coast Guard assets.

This information shall not be posted in view of non US Government Employees of members. Contractor employees shall safeguard this information against unauthorized disclosure or dissemination in accordance with the law and Government policy and regulations.

16. SECTION 508 COMPLIANCE. Accessibility Requirements (Section 508).

Section 508 of the Rehabilitation Act, as amended by the Workforce Investment Act of 1998 (P.L. 105-220) requires that when Federal agencies develop, procure, maintain, or use electronic and information technology (EIT), they must ensure that it is accessible to people with disabilities. Federal employees and members of the public who have disabilities must have equal access to and use of information and data that is comparable to that enjoyed by non-disabled Federal employees and members of the public.

16.1. All EIT deliverables within this work statement shall comply with the applicable technical and functional performance criteria of Section 508 unless exempt. Specifically, the following applicable EIT accessibility standards have been identified:

16.2. Section 508 Applicable EIT Accessibility Standards. 36 CFR 1194.21

Software Applications and Operating Systems, applies to all EIT software applications and operating systems procured or developed under this work statement including but not limited to GOTS and COTS software. In addition, this standard is to be applied to Web-based applications when needed to fulfill the functional performance criteria. This standard also applies to some Web based applications as described within 36 CFR 1194.22.

16.3. 36 CFR 1194.22 Web-based Intranet and Internet Information and

Applications, applies to all Web-based deliverables, including documentation and reports procured or developed under this work statement. When any Web application uses a dynamic (non-static) interface, embeds custom user control(s), embeds video or multimedia, uses proprietary or technical approaches such as, but not limited to, Flash or Asynchronous Javascript and XML (AJAX) then

1194.21 Software standards also apply to fulfill functional

performance criteria.

16.4. 36 CFR 1194.24 Video and Multimedia Products, applies to all video and multimedia products that are procured or developed under this work statement. Any video or multimedia presentation shall also comply with the software standards (1194.21) when the presentation is through the use of a Web or Software application interface having user controls available.

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16.5. 36 CFR 1194.31 Functional Performance Criteria, applies to all EIT deliverables regardless of delivery method. All EIT deliverable shall use technical standards, regardless of technology, to fulfill the functional performance criteria.

16.6. 36 CFR 1194.41 Information Documentation and Support applies to all documents, reports, as well as help and support services. To ensure that documents and reports fulfill the required 1194.31 Functional Performance Criteria, they shall comply with the technical standard associated with Web-based Intranet and Internet Information and Applications at a minimum. In addition, any help or support provided in this work statement that offer telephone support, such as, but not limited to, a help desk shall have the ability to transmit and receive messages using TTY.

16.7. Section 508 Applicable Exceptions. Exceptions for this work statement have been determined by DHS and only the exceptions described herein may be applied. Any request for additional exceptions shall be sent to the COR and determination will be made in accordance with DHS MD 4010.2. DHS has identified the following exceptions that may apply: 36 CFR 1194.3(b) Incidental totask order, all EIT that is exclusively owned and used by the contractor to fulfill this work statement does not require compliance with Section 508.

This exception does not apply to any EIT deliverable, service or item that will be used by any Federal employee(s) or member(s) of the public. This exception only applies to those contractors assigned to fulfill the obligations of this work statement and for the purposes of this requirement, are not considered members of the public.

16.8. Section 508 Compliance Requirements. 36 CFR 1194.2(b)

(COTS/GOTS products), When procuring a product, each agency shall procure products which comply with the provisions in this part when such products are available in the commercial marketplace or when such products are developed in response to a Government solicitation. Agencies cannot claim a product as a whole is not commercially available because no product in the marketplace meets all the standards. If products are commercially available that meets some but not all of the standards, the agency must procure the product that best meets the standards. When applying this standard, all procurements of EIT shall have documentation of market research that identify a list of products or services that first meet the agency business needs, and from that list of products or services, an analysis that the selected product met more of the accessibility requirements than the non-selected products as required by FAR 39.2. Any selection of a product or service that meets less accessibility standards due to a significant difficulty or expense shall only be g e permitted under an undue burden claim and requires authorization from the DHS Office of Accessible Systems and Technology (OAST) in accordance with DHS MD 4010.2.

16.9. All tasks for testing of functional and/or technical requirements must include specific testing for Section 508 compliance, and must use DHS Office of Accessible Systems and Technology approved testing methods and tools. For information about approved testing methods and tools send an email to accessibility@dhs.gov.

17. GOVERNMENT TERMS AND DEFINITIONS.

17.1. AP - Accomplished Performer

17.2. SME – Subject matter expert

17.3. ATG - Afloat Training Group

17.4. COMDTINST - Commandant Instruction

17.5. UW - Underway

17.6. SEOPS - Special and Emergency Operations and Procedures

17.7. COR - Contracting Officer Representative

17.8. EO - Enabling Objective

17.9. WQSB - Watch, Quarter, and Station Bill

17.10. KO - Contracting Officer

17.11. KSA - Knowledge, Skills, and Abilities (or Aptitude)

17.12. OOD - Officer of the Deck

17.13. PRS - Performance Requirement Summary

17.14. PWS - Performance Work Statement

17.15. WQS - Watchstation Qualification Standards

17.16. TPO - Terminal Performance Objective

17.17. STCW – Standards of Training, Certification, and Watchkeeping

17.18. OICEW – Officer in Charge of an Engineering Watch

17.19. RFPEW - Ratings Forming Part of an Engineering Watch

18. GOVERNMENT FURNISHED RESOURCES AND INFORMATION. The

Government will not provide the workspace, equipment, and supplies necessary to perform any portion of Contractor services required for this task order unless specifically stated otherwise.

18.1. The Contractor shall use Government furnished property only for the performance of work awarded under this requirement, and shall be responsible for returning all Government furnished property in good working condition subject to normal wear and tear.

18.2. The Contractor shall use Government furnished facilities, resources, equipment and supplies only for the performance of work under this task order, and shall be responsible for returning all Government furnished facilities, resources, and equipment in good working g e condition, subject to normal wear and tear. The Contractor shall use Government furnished information, data and documents only for the performance of work under this task order, and shall be responsible for returning all Government furnished information, data and documents to the Government at the end of the task order. The Contractor shall not release Government furnished information, data and documents to outside parties without the prior and explicit consent of the Contracting Officer. The Contractor shall use USCG furnished resources only for the performance of work under this task order, and shall be responsible for returning all USCG furnished resources in good working condition, subject to normal wear and tear.

19. CONTRACTOR FURNISHED PROPERTY. The Contractor shall furnish all facilities, materials, equipment and services necessary to fulfill the requirements of this task order, except for the Government Furnished Resources specified in this PWS.

20. REQUIREMENTS.

20.1. The contractor shall create or review, update, correct, and validate existing USCG and US Navy/Department of Defense IQPs and deliver finished products for use by USCG cutter crewmembers. IQP products are described in section, 1.2 of this PWS. This task order is for:

UPDATE DC WQS. The Contractor shall update/revise existing USCG Damage Control (DC) IQP modules (307-313) which shall require format changes to electronic and printed material; shifts in content from one IQP module to another; module renumbering or creation if necessary.

20.1.1.1. Advanced Damage Control WQS

20.1.1.2. Team Leader WQS

20.1.1.3. Advanced CBR Defense WQS

20.1.1.4. Advanced First Aid/Stretcher Bearer WQS

20.1.1.5. Aqueous Film Forming Foam (AFFF)/Transfer Station

Operator WQS

20.1.1.6. Repair Party Investigator WQS

20.1.1.7. Scene Leader WQS

20.1.2. Damage control modules contain both common and cutter-specific content. Common content is static information such as best practices and procedures, meant to be standardized across all platforms (for example, fire tetrahedron). Cutter-specific information and procedures are unique to one or more platform and/or class (ex:

location of fire alarm panel). The contractor shall provide study material in electronic and printed form; performance signoff guides, and test questions for each platform listed below. Each platform shall g e receive WQS modules which are either “free-standing” [in separate files or CDs] or packaged together if approved by the COR. All platforms shall receive WQS material which includes both common and platform-specific content.

PLATFORM LIST

TYPE LENGTH CLASS

Included in this

PWS

WAGB 420 Yes WAGB 399 Yes WLBB 240 Yes WMSL 418 Yes WHEC 378 Yes WMEC 282 Yes WMEC 270 (A,B) Yes WMEC 210 (A,B) Yes WIX 295 Yes WLB 225 (A,B) Yes WLM 175 Yes WPC 154 Yes WTGB 140 Yes WPB 110 (A,B,C) Yes WPB 87 Yes WLI 100 (A,C) Yes WLI 65 Yes WLIC 75 (A,B,D) Yes WLIC 100 Yes WLIC 160 Yes WLR 65 Yes WLR 75 (C,D,E,F) Yes WYTL 65 (A,B,C,D) Yes

Total

20.2. Develop 300 electronic flash cards for DC Modules in this PWS (307- 313). The Contractor shall provide Flash cards in editable format and format ready for use/deployment to end users.

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20.3. METHODOLOGY. The Contractor shall use U.S. Coast Guard

approved performance based learning methodology to the satisfaction of the Government representative. Relevant U.S. Coast Guard Training System Standard Operating Procedures (SOPs) will be provided upon request. NOTE: The Contractor shall cite specific references when information contained in IQPs is tied to a legal requirement, U.S. Navy or U.S. Coast Guard directive, regulation, policy, instruction, or standard.

20.4. The Contractor shall provide UNCLASSIFIED IQP materials including study materials, test questions and answers, and all supporting documentation.

20.5. The Contractor shall provide all IQP materials in editable and final

(print/end user deployment ready) formats.

20.6. ANALYSIS REPORT. The contractor’s analysis is a critical phase of IQP creation. IQPs are built based on the output of the analysis. Therefore, it is imperative that contractor’s analysts give due diligence to collecting, analyzing and verifying information prior to initiating development. It is the contractor’s responsibility to conduct a thorough extant data review.

20.6.1. The contractor shall create an analysis report for each IQP module to ensure accuracy and completeness before full scale design and development is undertaken. The analysis report shall include data collection methodology and sources (persons and documentation).

20.6.2. The contractor’s data collection methodology shall include list of extant data reviewed, format used for data collection and validation by accomplished performers and subject matter experts (interview, focus group, email or telephone call, etc.).

The contractor shall conduct site visits and/or hold face to face meetings with accomplished performers and subject matter experts for data collection.

20.6.3. The contractor’s extant data review shall at a minimum, include relevant Navy, Army and Coast Guard doctrine; Coast Guard drill sheets, checklists, job aids, etc; relevant course curricula from government and commercial sources; relevant certification/qualification requirements (ex: STCW);

manufacturers technical manuals if available; and existing JQRs, PQS and WQS.

20.7. DESIGN DOCUMENT. The contractor’s final IQP deliverables shall be fully functional on the USCG Portal and when g e downloaded on existing USCG laptops and desktops. The final IQP deliverables shall be fully editable by USCG administrative staff. The contractor shall deliver a Design Document which lists all material to be addressed in the WQS, as validated by the Analysis. The Design Document shall list all software including versions, to be used to develop all elements of the IQP package(s); a description of the editing process; and the knowledge and/or training reguired to be able to edit the final product(s) Proprietary software shall not be used for development or required for using or editing the final product(s).

The final IQPs products shall account for the technology available to learners' and allowed by the USCG and be completely functional within those parameters.

20.8. PERFORMANCE SIGNOFFS GUIDES. IQPs include Practical

performance examination guides are based upon the requirements of the Watchstation, duty area, or function. WQS guides provide both the candidate and assessor with objective performance evaluation criteria. Performance evaluation criteria, or specifications of minimum standards of competence, provide the means for an assessor to judge whether or not a candidate can perform the related tasks, duties and responsibilities.

20.8.1. The contractor shall ensure the guides are written from the perspective of the evaluator. The Guides shall provide the evaluator with clearly written performance statements, which include a specific description of the action(s) to be performed and measurable, objective pass/fail evaluation criteria for each task being observed.

20.8.2. The contractor shall ensure the Guides contain a clear description of the circumstances and conditions under which the learner performance shall be evaluated including the tools, materials, and equipment which shall be available to the performer during the examination. In the absence of safety concerns or other limitations, the evaluation scenario shall take place in the actual performance environment and emulate real-life performance challenges.

20.8.3. The contractor shall ensure that the Practical Performance

Examination Guides include prerequisites, instructions for the assessor, objective performance criteria, and an area for signatures and be delivered in a format consistent with Navy PQS requirements or a format approved by the COR.

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20.8.4. All documents shall be submitted in an editable format and in a “print ready” pdf and shall indicate specific project, version and date.

20.9. STUDENT LEARNING MATERIALS (WQS IQPs Only).

Student Learning materials are one of the key deliverables for WQS creation or update. The Contractor shall deliver student learning materials as outlined in the scope and Requirements sections of this document.

20.9.1. The Contractor shall ensure that student learning materials contain explicit duty areas, tasks/terminal performance objectives for each watchstation. These tasks/TPOs shall be complete, and together address the entire scope of performance requirements for the special evolution module or watchstation analyzed.

20.9.2. The Contractor shall write the tasks/performance objectives according to commonly accepted practice (conditions, performance, and criteria) and USCG Standard Operating Procedures.

20.9.3. The contractor shall provide student materials that contain sufficient detail, descriptions, and visual cues (taken from the perspective of the performer) to ensure clarity and comprehension and enable users to perform required tasks without the need for direction or assistance from other crewmembers.

20.9.4. The contractor provided student materials shall be built into the existing WQS template or revised template approved by the COR. Student materials shall list, by task, all tools, equipment, materials and supporting information needed for successful performance of that task as well as any hazards or necessary warnings. A sufficient number of knowledge checks shall be included throughout the WQS which highlight key aspects of each task or subject, with special emphasis on the material relating to safety hazards and critical procedures. Student materials shall be self-extracting and delivered on CD/DVD, see Hard Copy Deliverables section of this PWS.

20.10. TEST MATERIALS. (WQS IQPs) Test Materials are intended to assess the performer’s retention of required information and his/her ability to apply it to real-life scenarios. The test questions contain a sufficient amount of and variety of questions to completely address g e all WQS content and allow users to select from three or more possible questions for each task to create multiple test versions.

20.10.1. The Contractor shall be responsible for writing all test questions. All test questions shall be clearly tied to one or more of the objectives contained in the student learning materials and all objectives shall have a sufficient number of test questions to verify mastery of all content, with a minimum of 3 per terminal performance objective/task. Test questions and answers shall be validated for clarity and accuracy by contractor learning specialists. The appropriate Coast Guard subject matter experts will review the questions for subject matter/technical accuracy.

20.10.2. At a minimum, 50% of all test questions shall be scenario-based. The question shall provide the trainee with description of the scenario (for instance a situation which they are likely to encounter while on watch) and ask them to provide the appropriate response rather than require simple recollection of facts or data memorized from the study material, such as questions asking the individual for the correct definition of a term.

20.10.3. Test questions written in multiple choice format shall have at a minimum, four (4) options from which to select.

20.10.4. The Contractor shall deliver the test question databank in MS

Excel and in a format compatible with QuestionMark software and be fully editable.

21. REFERENCES.

21.1. Access to the following references will be provided within 5 days of the Task Order Kickoff meeting if requested:

21.1.1. COMDTINST 3502.4 Cutter Training and Qualification Manual

21.1.2. COMDTINST 3502.5B Personnel Qualification Standard (PQS)

Officer of the Deck (OOD)

21.1.3. COMDTINST M16114.30 Boat Force Operations Personnel

Qualifications Standard (PQS)

21.1.4. COMDTINST 5000.7A Shipboard Regulations Manual

21.1.5. COMDTINST M1510.2 EPME Manual

21.1.6. NAVEDTRA 43119 Damage Control Performance Qualifications

Standard

21.1.7. U.S. Coast Guard Training System Standard Operating

Procedures g e

Additional References. The following sites provide relevant information online.

21.1.8. U.S. COAST GUARD NAVIGATION CENTER website :

http://www.navcen.uscg.gov/

21.1.9. Navigation Rules Online:

http://www.navcen.uscg.gov/?pageName=navRulesContent

21.1.10. Navigation and Vessel Inspection Circulars:

http://www.uscg.mil/hq/cg5/nvic/subject.asp

21.1.11. NAVRULES Frequently Asked Questions:

http://www.navcen.uscg.gov/?pageName=navRulesFAQ

21.1.12. Navigation Regulations by Location:

http://www.navcen.uscg.gov/?pageName=searchRegs

21.1.13. NAVRULES Flashcards:

http://www.navcen.uscg.gov/?pageName=flashCards&aid=148&deck =navRules&rnd

21.1.14. U.S. Aids to Navigation System Guide:

http://www.uscgboating.org/ATON/index.html

21.1.15. National Maritime Center website: http://www.uscg.mil/nmc/

21.2. These references are provided for convenience to the contractor.

The contractor is required to seek all reference material necessary for through analysis of the watchstation requirements and development and delivery of performance support materials.

22. DELIVERABLES

The Contractor shall consider items in BOLD as having mandatory due dates:

22.1. The contractor’s project plan. (No Later than (NLT) 15 business days after the date of award)

22.2. Analysis Report (140 business days after the date of award)

22.3. Design Document (140 business days after the date of award)

22.4. Interim Electronic Deliverables: The contractor shall provide interim electronic deliverables to ensure that final deliverable is up-loadable, downloadable and functional. (180 business days after date of award)

22.5. Final “Hard copy” Deliverables. (end of PoP)

All IQPs shall be delivered via CDs or DVD.

g e

At a minimum, each IQP shall have one or more discs containing all administrative and source files (copy of task order, invoices, photos, editable documents, monthly reports, analysis and design documents, file with disc labels, etc) and one or more discs containing only the final product(s).

For WQS IQPs, 4 CD/DVD sets shall be delivered as outlined below:

CD/DVD1) USCG Portal files. Includes electronic study materials, print-ready study materials, and print-ready performance signoff guides.

CD/DVD2) Test Questions CD/DVD3) Source Materials: Analysis Report, Design Document, CD Labels, Electronic WQS Sources (photos, graphics, reports, analyst notes, trip reports, etc), and word versions of deliverables as well as Print pdfs CD/DVD4) Self Extracting CD of electronic student learning materials.

The discs shall be printed with high quality, professional labels. ALL discs should be clearly labeled with (example):

Platform (FRC 154 or All Cutters) Subject (Ex: Basic Damage Control (DC) WQS (Modules 301-306) Version (Version 3) Release Date (July 2014) Specific/descriptive content (ex: Portal files, Test databank, Source Files, , etc... or if it's the self extracting CD, "Insert this disk into your computer" statement)

23. PERFORMANCE REQUIREMENTS SUMMARY (PRS). This PWS outlines specific performance requirements for this task order. If the Contractor delivers product(s) which are considered suboptimal based on the criteria outlined in the PWS and/or the basic quality requirements stated below, the results may be reflected in the Contactor’s Past Performance Evaluation document.

23.1. Basic quality requirement: The Contractor shall analyze the USCG

Watch processes: gather and validate information on the world of work for the watchstanders; accurately capture information on fundamental required knowledge; relevant systems and equipment;

all normal, off normal and emergency duties, tasks, and steps;

safety hazards, relevant aspects of the performance environment, including performance scenarios which must be recognized in order to trigger watchstander actions; determine and validate best practices; document the procedures in such a way that the novice g e performer understands the “what, when, how and why” of required knowledge; ensure sources and references are valid and tied to the correct content; ensure required KUPs listed in STCW; ensure drills and exercises provided by the GVT are covered in the appropriate module; and all materials are free of typographical, formatting and functional errors and grammatical/spelling mistakes.

23.2. Failure to meet schedule or provide acceptable deliverables will result in corrective action as determined appropriate by the Contracting Officer in consultation with the COR. The range of possible actions includes re-performance of work, withholding payment, renegotiating the schedule in conjunction with appropriate consideration, and partial or total termination for convenience/default.