REVISED MSC RFP HSBP1010R2914.pdf

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RECOVERY Mobile Surveillance Capability (MSC) Federal contract opportunity
Solicitation number
HSBP1010R2914
Issued by
Department of Homeland Security Customs and Border Protection

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Revised MSC RFP

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Other files attached to RECOVERY Mobile Surveillance Capability (MSC), newest first.
File Type Posted
MSC UCF SOLICITATION3.3.10.pdf PDF
MSC SF 30 3.3.10.pdf PDF
MSC SF 30 A00006 2.24.10.pdf PDF
MSC UCF SOLICITATION2.24.10.pdf PDF
MSC Past Performance Questionnaire2.19.10.doc DOC document
MSC Past Performance Table2.19.10.doc DOC document
MSC SF 30 A00005 2.19.10.pdf PDF
MSC Q A 2.19.10.pdf PDF
MSC UCF SOLICITATION2.19.10.pdf PDF
MSC Q A 2.5.10.pdf PDF
MSC Environment Objectives —
MSC A00004 2.5.10.pdf PDF
Mobile Surveillance Capabilities Matrix —
CBP_Training_Development_Standards_Oct_2008_107pgs.pdf PDF
Attendees01.08.10.doc DOC document
MSC Industry Day 1-08-10.ppt PPT presentation
HSBP1010R2914 A00002.pdf PDF
Mobile Surveillance Capabilities Matrix —
Mobile Surveillance Capabilities Matrix —
MSC Past Performance Questionnaire.pdf PDF
MSC Operational Description —
No Chg Log_MSC Environment Objectives —
MSC RFP HSBP1010R2914 Cover page.pdf PDF
MSC RFP HSBP1010R2914.pdf PDF
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SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

1. REQUISITION NUMBER PAGE 1 OF

2. CONTRACT NO. 3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE

DATE

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME b. TELEPHONE NUMBER (No collect calls)

8. OFFER DUE DATE/

LOCAL TIME

9. ISSUED BY

13b. RATING

14. METHOD OF SOLICITATION

CODE

15. DELIVER TO 16. ADMINISTERED BY CODE

18a. PAYMENT WILL BE MADE BY CODE 17a. CONTRACTOR/

OFFEROR

CODE

FACILITY

CODE

CODE

TELEPHONE NO.

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED

RFQ IFB RFP

SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

29. AWARD OF CONTRACT: REF.

DATED . YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

31b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 3/2005)

Prescribed by GSA - FAR (48 CFR) 53.212

10. THIS ACQUISITON IS

UNRESTRICTED OR

NAICS:

SIZE STANDARD:

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

OFFER

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED VETERAN-

OWNED SMALL BUSINESS

EMERGING SMALL

BUSINESS

8(A)

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

ARE ARE NOT ATTACHED

ARE ARE NOT ATTACHED

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

STANDARD FORM 1449 (REV. 3/2005) BACK

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

40. PAID BY

32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELPHONE NUMBER OF AUTHORZED GOVERNMENT REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

PARTIAL FINAL

37. CHECK NUMBER

38. S/R ACCOUNT NO. 39. S/R VOUCHER NUMBER

36. PAYMENT

COMPLETE PARTIAL FINAL

PART I - THE SCHEDULE

SECTION B - SUPPLIES OR SERVICES AND PRICES

SCHEDULE OF SUPPLIES/SERVICES

[Recovery Act Funding] Item Number: 0001 Line Item (Priced/Information/Option): P Supplies/Services: FIRST ARTICLE TESTING (2 UNITS)

Qty Unit Price Ext. Price 2 $_________ $____________

[Recovery Act Funding] Item Number: 0002 Line Item (Priced/Information/Option): P Supplies/Services: STEP PRICING* (1 – UP TO 13 UNITS)

Qty Price Ext. Price 13 $_________ $____________

[Recovery Act Funding] Item Number: 0003 Line Item (Priced/Information/Option): P Supplies/Services: TRAIN-THE-TRAINER COURSE

1 $_________ $____________

[Recovery Act Funding] Item Number: 0004 Line Item (Priced/Information/Option): P Supplies/Services: VENDOR MAINTENANCE TRAINING COURSE (LEVEL 2)

1 $_________ $____________

[Recovery Act Funding] Item Number: 0005 Line Item (Priced/Information/Option): P Supplies/Services: SUB VENDOR COMPONENT MANUALS Supplies/Services: STEP PRICING* (1 – UP TO 14 UNITS)

14 $_________ $____________

[Recovery Act Funding] Item Number: 0006 Line Item (Priced/Information/Option): P Supplies/Services: OPERATIONS AND MAINTENANCE MANUALS

STEP PRICING* (1 – UP TO 14 UNITS)

14 $_________ $____________

[Recovery Act Funding] Item Number: 0007 Line Item (Priced/Information/Option): P Supplies/Services: INTERMEDIATE MAINTENANCE MANUALS (LEVEL 2)

8 $_________ $____________

[Recovery Act Funding] Item Number: 0008 Line Item (Priced/Information/Option): P Supplies/Services: PRODUCT DRAWING PACKAGE

Qty Price Ext. Price 5 $_________ $____________

[Recovery Act Funding] Item Number: 0009 Line Item (Priced/Information/Option): P Supplies/Services: VENDOR INTEGRATED LOGISTICS SUPPORT PLAN (ILSP) Qty Price Ext. Price 3 $_________ $____________

[Recovery Act Funding] Item Number: 0010 Line Item (Priced/Information/Option): P Supplies/Services: MAINTENANCE AND REPAIR SERVICE Qty CASE A Unit Price Ext. Price

CASE B Unit Price Ext. Price

[Recovery Act Funding] Item Number: 0011 Line Item (Priced/Information/Option): P Supplies/Services: VENDOR TECHNICAL SUPPORT

1 $_________ $___________

[Recovery Act Funding] Item Number: 0012 Line Item (Priced/Information/Option): P Supplies/Services: OVER AND ABOVE (NTE) Qty Price Ext. Price 1 $_________ $___________

[Recovery Act Funding] Item Number: 0013 Line Item (Priced/Information/Option): P Supplies/Services: TRAIN-THE-TRAINER DOCUMENTATION

[Recovery Act Funding] Item Number: 0014 Line Item (Priced/Information/Option): P Supplies/Services: VENDOR TRAVEL (REIMBURSABLE CLIN) Qty Price Ext. Price 1 $_________ $___________

Item Number: 1001 Line Item (Priced/Information/Option): O Supplies/Services: **OPTION 1 - STEP PRICING UNITS ((1 - UP TO 50 UNITS)

Qty

CASE A Unit Price Ext. Price

CASE B Unit Price Ext. Price

Item Number: 1002 Line Item (Priced/Information/Option): O

Supplies/Services: STEP PRICING* (1 – UP TO 50 UNITS)

50 $________ $____________

Item Number: 1003 Line Item (Priced/Information/Option): O

STEP PRICING* (1 – UP TO 50 UNITS)

Item Number: 1004 Line Item (Priced/Information/Option): O Supplies/Services: MAINTENANCE AND REPAIR SERVICE

Qty 50 CASE A1 Unit Price Ext. Price

(NEW UNITS - 75%) $_________ $____________

15 CASE A2 Unit Price Ext. Price

(BASE YR UNITS – 75%) $_________ $____________

Qty

50 CASE B1 Unit Price Ext. Price

(NEW UNITS - 95%) $_________ $____________

15 CASE B2 Unit Price Ext. Price

(BASE YR UNITS – 95%) $_________ $____________

Item Number: 1005 Line Item (Priced/Information/Option): O Supplies/Services: VENDOR TECHNICAL SUPPORT

Item Number: 1006 Line Item (Priced/Information/Option): O Supplies/Services: OVER AND ABOVE (NTE) Qty Price Ext. Price 1 $_________ $___________

[Recovery Act Funding] Item Number: 1007 Line Item (Priced/Information/Option): O Supplies/Services: VENDOR TRAVEL (REIMBURSABLE CLIN)

Item Number: 2001 Line Item (Priced/Information/Option): O Supplies/Services: OPTION 1 - STEP PRICING UNITS (1 - UP TO 50 UNITS)

Qty

CASE A Unit Price Ext. Price

Item Number: 2002 Line Item (Priced/Information/Option): O

Supplies/Services: STEP PRICING* (1 – UP TO 50 UNITS)

Item Number: 2003 Line Item (Priced/Information/Option): O

STEP PRICING* (1 – UP TO 50 UNITS)

Qty Unit Price Ext. Price 50 $________ $____________

Item Number: 2004 Line Item (Priced/Information/Option): O Supplies/Services: VENDOR TECHNICAL SUPPORT

Qty Unit Price Ext. Price 1 $________ $___________

Item Number: 2005 Line Item (Priced/Information/Option): O Supplies/Services: OVER AND ABOVE (NTE) Qty Price Ext. Price 1 $_________ $___________

[Recovery Act Funding] Item Number: 2006 Line Item (Priced/Information/Option): O Supplies/Services: VENDOR TRAVEL (REIMBURSABLE CLIN)

Item Number: 3001 Line Item (Priced/Information/Option): O

Qty

CASE A Unit Price Ext. Price

Item Number: 3002 Line Item (Priced/Information/Option): O

Supplies/Services: STEP PRICING* (1 – UP TO 50 UNITS)

Item Number: 3003 Line Item (Priced/Information/Option): O

STEP PRICING* (1 – UP TO 50 UNITS)

Qty Unit Price Ext. Price 50 $________ $____________

Item Number: 3004 Line Item (Priced/Information/Option): O Supplies/Services: VENDOR TECHNICAL SUPPORT

Qty Unit Price Ext. Price 1 $________ $___________

Item Number: 3005 Line Item (Priced/Information/Option): O Supplies/Services: OVER AND ABOVE (NTE)

[Recovery Act Funding] Item Number: 3006 Line Item (Priced/Information/Option): O

Item Number: 4001 Line Item (Priced/Information/Option): O

Qty CASE A Unit Price Ext. Price

Item Number: 4002 Line Item (Priced/Information/Option): O

Supplies/Services: STEP PRICING* (1 – UP TO 50 UNITS)

Item Number: 4003 Line Item (Priced/Information/Option): O

STEP PRICING* (1 – UP TO 50 UNITS)

Qty Unit Price Ext. Price 50 $________ $____________

Item Number: 4004 Line Item (Priced/Information/Option): O Supplies/Services: VENDOR TECHNICAL SUPPORT

Qty Unit Price Ext. Price 1 $________ $___________

Item Number: 4005 Line Item (Priced/Information/Option): O Supplies/Services: OVER AND ABOVE (NTE)

[Recovery Act Funding] Item Number: 4006 Line Item (Priced/Information/Option): O

B.1 CONTRACT TYPE (JUL 2009)

This is a Firm Fixed Price contract.

[End of Clause]

*PLEASE SEE SECTION L FOR GOVERNMENT’S DEFINITION OF “STEP PRICING”

THE OFFEROR WILL PROPOSE THE APPLICABLE PERIODS AND QUANTITIES FOR THE STEP

PRICING. FOR EXAMPLE, IF THE CONTRACTOR’S PRICES OVER THE PERIOD OF

PERFORMANCE WILL BE AFFECTED BY CHANGES IN THE ACCOUNTING SYSTEM EACH

CALENDAR YEAR, THEN THE OFFEROR WOULD PROPOSE STEP PRICING FOR EACH

CALENDAR YEAR OVER THE PERIOD OF PERFORMANCE.

** THE AWARDED STEP PRICING FOR ADDITIONAL QUANTITIES WILL BE ESTABLISHED AT

TIME OF AWARD FOR THE REMAINING PERIOD OF PERFORMANCE. THE AMOUNTS WILL BE

BASED ON ADDITIONAL FUNDING AND QUANTITIES ORDERED.

IN THE OPTION PERIODS, THE OFFERORS ARE TO PROPOSE STEP PRICING FOR ALL

POSSIBLE QUANTITIES OF UNITS. STEP PRICING SHOULD BE PROPOSED FOR UP TO 50 UNITS.

IN ADDITION TO THE FIRST ARTICLE TEST UNITS, THE GOVERNMENT DOES NOT

ANTICIPATE PURCHASING QUANTITIES OTHER THAN THOSE IDENTIFIED IN CLINS 0002,

1001, 2001, 3001, AND 4001. THE GOVERNMENT WANTS TO RETAIN THE OPTION TO PURCHASE

ADDITIONAL UNITS SHOULD FUNDS BECOME AVAILABLE.

THE GOVERNMENT MAY MAKE AN INITIAL AWARD OF LESS THAN 13 UNITS (CLIN 0002)

BASED ON PRICES FOR CLINS 0001 AND CLINS 0003 THROUGH 0014 BASED ON SUCH FACTORS

AS AVAILABLE FUNDING AND NUMBER OF CONTRACTS AWARDED.

IT IS THE GOVERNMENT’S INTENT TO EXERCISE OPTIONS SEQUENTIALLY FOR THE

PURCHASE OF UP TO 50 ADDITIONAL UNITS WITHIN EACH 12-MONTH PERIOD.

[END OF SECTION B]

SECTION C

DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

NOTICE: No Clauses included in Section C of this Document

The STATEMENT OF OBJECTIVES is enclosed.

SBInet MSC Statement of Objectives (SOO)

Version 2.2

February 3, 2010

U.S. Customs and Border Protection SBInet Program

MSC Statement of Objectives (SOO) 2/1/2010

Table of Contents

Table of Contents ............................................................................................................................ xi

1.0 Purpose and Intent

2.0 Scope

2.1 General Scope of Work

2.2 Resources

2.3 Customer

3.0 Period and Place of Performance

3.1 Period of Performance

3.2 Place of Performance

4.0 Background

5.0 Performance Objectives

5.1 MSC System Performance

5.2 Base (1st) Year Contract Line Item Numbers (CLINs)

5.2.1 CLIN 0001 – MSC First Article(s) Test (FAT)

5.2.2 CLIN 0002 – Step Pricing Units (1 to 13 Units)

5.2.2.1 Warranty Repair Provision (To be included in the Unit Price)

5.2.3 CLIN 0003 – Train-the-Trainer (T3) Course

5.2.4 CLIN 0004 – CBP Vendor Maintenance (Level 2) Training Course ... 4

5.2.5 CLIN 0005 – Sub-vendor Component Manuals (CDRL 0004)

5.2.6 CLIN 0006 – MSC Operations and Maintenance (O&M) Manuals

(CDRL 0002)

5.2.7 CLIN 0007 – MSC Intermediate (Level 2) Maintenance Manuals

5.2.8 CLIN 0008 – Product Drawing Package (CDRL 0003)

5.2.9 CLIN 0009 – Vendor Integrated Logistics Support Plan (ILSP) (CDRL

0005)

5.2.10 CLIN 0010 – Maintenance and Repair Service

5.2.11 CLIN 0011 – Vendor Technical Support

5.2.12 CLIN 0012 –Over and Above (NTE)

5.2.13 CLIN 0013 – Train-the-Trainer (T3) Course Documentation (CDRL

0001)

5.2.14 CLIN 0014 – Vendor Travel

5.3 Option Quantities (Years 2-5 of the MSC Contract) CLINs

5.3.1 Option Year 1 (2nd Year of the MSC Contract) CLINs

5.3.1.1 CLIN 1001 – Unit Step Pricing (1-50 Units)

5.3.1.2 CLIN 1002 – Sub-vendor Component Manuals (CDRL 0004)

5.3.1.3 CLIN 1003 – MSC Operations and Maintenance (O&M) Manuals

(CDRL 0002)

5.3.1.4 CLIN 1004 – Maintenance and Repair Service

5.3.1.5 CLIN 1005 – Vendor Technical Support

5.3.1.6 CLIN 1006 –Over and above (NTE)

5.3.1.7 CLIN 1007 – Vendor Travel

5.3.2 Option Year 2 (3rd Year of the MSC Contract) CLINs

5.3.2.1 CLIN 2001 – Unit Step Pricing (1-50 Units)

5.3.2.2 CLIN 2002 – Sub-vendor Component Manuals (CDRL 0004)

5.3.2.3 CLIN 2003 – MSC Operations and Maintenance (O&M) Manuals

(CDRL 0002)

5.3.2.4 CLIN 2004 – Vendor Technical Support

5.3.2.5 CLIN 2005 –Over and above (NTE)

5.3.2.6 CLIN 2006 – Vendor Travel

5.3.3 Option Year 3 (4th Year of the MSC Contract) CLINs

5.3.3.1 CLIN 3001 – Unit Step Pricing (1-50 Units)

5.3.3.2 CLIN 3002 – Sub-vendor Component Manuals (CDRL 0004)

5.3.3.3 CLIN 3003 – MSC Operations and Maintenance (O&M) Manuals

(CDRL 0002)

5.3.3.4 CLIN 3004 – Vendor Technical Support

5.3.3.5 CLIN 3005 –Over and above (NTE)

5.3.3.6 CLIN 3006 – Vendor Travel

5.3.4 Option Year 4 (5th Year of the MSC Contract) CLINs

5.3.4.1 CLIN 4001 – Unit Step Pricing (1-50 Units)

5.3.4.2 CLIN 4002 – Sub-vendor Component Manuals (CDRL 0004)

5.3.4.3 CLIN 4003 – MSC Operations and Maintenance (O&M) Manuals

(CDRL 0002)

5.3.4.4 CLIN 4004 – Vendor Technical Support

5.3.4.5 CLIN 4005 –Over and above (NTE)

5.3.4.6 CLIN 4006 – Vendor Travel

5.5 Copyright License for Supplied Documents

5.6 Warranty and Maintenance Assumptions and Definitions

5.7 Test and Acceptance

5.7.1 In-factory Quality Testing

5.7.2 MSC Unit Acceptance Test (UAT)

5.7.3 Product Acceptance Criteria

6.0 MSC CLIN Delivery Schedule

[End of Clause]

I.11 52.244-6 SUBCONTRACTS FOR COMMERCIAL ITEMS (DEC 2009)41

1.0 Purpose and Intent

This Statement of Objectives (SOO) is for the procurement of mobile surveillance capabilities (MSC) to detect, identify, and track Items of Interest (IOI) along the U.S. Border until successfully adjudicated in a law enforcement conclusion. This SOO also identifies CBP’s top-level objectives for the FY2010 Mobile Surveillance Capability (MSC) Procurement. As a minimum, this SOO will address performance, supportability, training, maintenance, test, and acceptance objectives.

The intent of this SOO is to support the U.S. Customs and Border Protection’s (CBP) objective to potentially make multiple awards to one or more vendors whose solution(s) provides best value to the Government.

2.0 Scope

The scope of this SOO is as follows.

2.1 General Scope of Work

The scope of this SOO includes all necessary work for MSC fabrication, test and evaluation, training and maintenance, system delivery to the end-users, and full Government acceptance of MSC products and services. Vendors should use this SOO to develop their performance work statement(s) (PWS) to be submitted as part of their proposal. The terms Contractor, Offeror, Supplier, and Vendor are used interchangeably throughout this document and refer to the company or team of companies who are responding to the MSC RFP.

2.2 Resources

If the vendor requires a commercial vehicle to carry or pull their solution, the Government will provide commercial vehicles as Government furnished equipment (GFE). The Government will also provide, as GFE, one (1) Motorola land mobile radio (LMR) per system that the vendor must integrate into each MSC.

2.3 Customer

The customer for the contract shall be the U.S. Customs and Border Protection (CBP), Department of Homeland Security (DHS).

MSC Statement of Objectives (SOO) 2/3/2010

3.0 Period and Place of Performance

3.1 Period of Performance

As specified in Request for Proposal (RFP) Section F (Deliveries or Performance).

3.2 Place of Performance

As specified in Request for Proposal (RFP) Section F (Deliveries or Performance).

4.0 Background

To resolve operational issues associated with gaps in remote area coverage, CBP initiated a mobile surveillance prototype concept approximately three (3) years ago. The prototype concept took place over a period of eighteen months and during that time four (4) prototype systems were developed and tested. The prototype effort culminated in CBP’s issuance of a Request for Proposal (RFP) that resulted in a contract award for the production of thirty (30) mobile surveillance systems (MSS). About one year later, the contract was modified to purchase four

(4) additional MSS units. With the exception of two (2) test and evaluation units, all of the systems have been placed in operation on the southern and northern U.S borders.

On July 2, 2009, CBP issued a Request for Information (RFI) to determine if sufficient mobile surveillance capabilities were commercially available to address CBP’s needs. CBP received a number of vendor responses and after review and analysis of the responses, CBP concluded there were enough commercially available sources to support a procurement based on full and open competition and a firm fixed price contracting strategy.

Offerors shall not infer that the Government desires to acquire additional MSS units or that this acquisition will be influenced by that earlier acquisition. This information is presented as background only.

5.0 Performance Objectives

5.1 MSC System Performance

See the following attachments in Section J (List of documents, exhibits, and other attachments) of the MSC Request for Proposal which collectively describe the MSC System Performance Objectives as follows:

1. Mobile Surveillance Capabilities Matrix (MSCM);

2. Mobile Surveillance Capabilities – Environmental Objectives (MSCEO); and

3. Mobile Surveillance Capabilities System Operational Description.

5.2 Base (1st) Year Contract Line Item Numbers (CLINs)

5.2.1 CLIN 0001 – MSC First Article(s) Test (FAT)

The purpose of CLIN 0001 is to procure first article(s) test units and test them in the operational environment of intended use to ensure the system satisfies all of the requirements in the MSCM and performs as advertised by the Vendor. The units will not be tested to destruction and are expected to quickly be incorporated into the operational fleet, with a warranty as stated in 5.2.2.1 of the SOO.

(a) The Government cannot determine at this time the number of awards that will be made.

Therefore the following two cases apply:

1. In the event of a single award, the Contractor shall deliver two (2) unit(s) of Lot/Item Number One (1) within sixty (60) calendar days from the date of this contract to the Customs and Border Protection, El Paso Sector Headquarters, 8901 Montana Avenue, El Paso, Texas 79925for first article(s) test. If additional time is needed by the Contractor for delivery of the first article(s) test units, the Contractor is free to propose additional time. The shipping documentation shall contain this contract number and the Lot/Item identification. The characteristics that the first article(s) must meet and the testing requirements are specified in the MSC Performance Objectives as stated in paragraph 5.1 (MSC System Performance) of the

SOO.

2. In the event of multiple awards, the Government will establish a delivery schedule for

FAT units at approximately the time of award.

(b) Refer to the Federal Acquisition Regulation (FAR) Subpart 52.209-4 – First Article(s) Approval – Government Testing for additional instructions.

5.2.2 CLIN 0002 – Step Pricing Units (1 to 13 Units)

The purpose of CLIN 0002 is to procure additional MSC units, after successful FAT completion, based on step pricing as cited in the vendor’s proposal for deployment along the U.S.

Southwestern border. The goal of CLIN 0002 is to leverage cost savings normally inherent in step pricing so that the Government procures MSC units in an economical fashion. Any repairs or modifications recommended as a result of the MSC FAT must be completed at the factory before delivery of the production units and include warranty provisions as stated below in paragraph 5.2.2.1 of the SOO.

The Contractor shall deliver to the Government one (1) to thirteen (13) units based on step pricing quantities selected by the Government as indicated in the Contractor’s proposal.

Included in the price of the unit shall be the Contractor’s warranty which must comply with FAR Subpart 52.246-18 (Warranty of Supplies of a Complex Nature) and any additional costs to maintain the system during the warranty period at the proposed operational availability rate (Ao) and repair service level (Mean Time To Repair or MTTR and Maximum Time To Repair or MaxTTR). As a minimum, the term “any additional costs” include spares, labor, equipment, facilities, and TDY travel costs.

5.2.2.1 Warranty Repair Provision (To be included in the Unit Price) The Vendor shall price the following cases under CLIN 0002 as follows:

CASE A: 12-month warranty, Minimum Ao => 75%; MTTR=As proposed by Vendor;

MaxTTR=As proposed by Vendor: A basic warranty shall be included in the price of the delivered system, as follows:

1. A 12-month warranty in accordance with FAR Subpart 52.246-18 and Ao => 75%;

MTTR and MaxTTR as proposed by the vendor. (For avoidance of doubt, this warranty does not cover GFE items such as Trucks and Land Mobile Radios.)

2. The 12-month warranty is a system level warranty and applies to the MSC as a system.

3. Warranty period begins at Government system acceptance.

4. Supplier to report on warranty actions and status in the monthly updates.

CASE B: 12-month warranty, Minimum Ao => 95%; MTTR=72hrs; MaxTTR=288hrs: An enhanced warranty shall be included in the price of the delivered system as follows:

1. A 12-month warranty in accordance with FAR Subpart 52.246-18 and Ao => 95%;

MTTR=72hrs; and MaxTTR=288hrs. (For avoidance of doubt, this warranty does not cover GFE items such as Trucks and Land Mobile Radios.)

2. The 12-month warranty is a system level warranty and applies to the MSC as a system.

3. Warranty period begins at Government system acceptance.

4. Supplier to report on warranty actions and status in the monthly updates.

5.2.3 CLIN 0003 – Train-the-Trainer (T3) Course

The purpose of CLIN 0003 is to procure a T3 Course for development of a cadre group (Master Trainers) within CBP. These Master Trainers will be responsible for training MSC Operators on the use, deployment, and preventative maintenances checks and services (PMCS) of the MSC system. The goal of the course is to give CBP the ability to train as many MSC Operators as needed based on CBP’s equipment density and operational needs.

The vendor shall deliver a Train-the-Trainer (T3) operator class to a total of twenty-eight (28) personnel as identified by CBP, at the Government’s location in El Paso, TX. The course should begin after successful completion of MSC First Article(s) Test (FAT) and last approximately two

(2) weeks.

The T3 Course shall be classroom based training with hands-on portions taking place under field locations within the El Paso Sector Area of Operations. Training should emphasize different operational scenarios and must emphasize both day and night operational conditions.

5.2.4 CLIN 0004 – CBP Vendor Maintenance (Level 2) Training Course The Government’s intent is to assume responsibility for maintenance of the MSC system after the first contract year. If more time is needed, the Government will exercise an option for additional support for one (1) additional year. There are no plans for vendor support of the system beyond the first two (2) years of the MSC Contract.

The purpose of the Vendor Maintenance Course is to develop a core group of maintainers within CBP who will be responsible for performing Level 2 (Intermediate) repair and services of the MSC system. It should be noted that Level 2 repair and services include all levels of repair and services below this level and specifically Level 1 maintenance services. The goal of the course is to ensure CBP has the technical capability to successfully transition responsibility for Level 2 repair and services from the Contractor to the Government.

The vendor shall deliver Level 2 (Intermediate) maintenance training to five (5) personnel as identified by CBP, at the Government’s location in El Paso, TX. The course should begin no later than forty-five (45) calendar days before the effective date of transfer of responsibility for MSC Level 2 maintenance and repair from the vendor to the Government. The effective date of transfer of responsibility for support to the Government is to be determined. The vendor shall be responsible for providing maintenance training materials (training manuals, workbooks, CD/DVD, etc.) for each student. The vendor shall supply the training material for Government review prior to final acceptance of the CBP Vendor Maintenance (Level 2) Training Course.

5.2.5 CLIN 0005 – Sub-vendor Component Manuals (CDRL 0004)

The purpose of the Sub-vendor Component Manuals is to provide information on maintenance services, highly specific to the component end item, which may not be covered by a system-level maintenance manual. The goal of procuring sub-vendor component manuals is to ensure operators and maintainers have all of the information necessary to ensure optimal mission effectiveness of the system. The vendor shall provide a set of component manuals for all major components below the MSC system level. For example, if the major components comprising the system are a day/color camera, IR camera, radar, laser range finder, laser illuminator, generator, and C2 system, the system vendor must provide the component manuals for each of these components. The component manuals are not expected to be developed; they are expected to represent only what is commercially available based on commercial procurement of the component. Distribution shall be as follows:

1. One (1) set of component manuals per MSC system – hardcopy

2. One (1) single set of component manuals – hardcopy – MSC Contracting Officer

5.2.6 CLIN 0006 – MSC Operations and Maintenance (O&M) Manuals

(CDRL 0002)

The purpose of the MSC Operations and Maintenance Manual is to ensure the MSC Operator has all of the information necessary to effectively deploy the system, place the system in operation (set-up and operate), trouble-shoot the system at the operator level, perform PMCS, stow (make ready for transport), and redeploy the system to another location based on the operational needs of the Border Patrol. The goal of procuring MSC Operations and Maintenance manuals is to ensure the MSC Operator has all the information necessary to effectively deploy, operate, and redeploy the MSC system.

The MSC Operations and Maintenance manual must satisfy the above purpose and address all Level 1 (Organizational) maintenance requirements of the system. Distribution shall as be follows:

1. One (1) manual per MSC system – hardcopy

2. One (1) manual – MSC Contracting Officer

3. Two (2) CDs/DVDs for reproduction of materials (MS Word 97-2003 or Adobe Acrobat Reader V7.0) for use by the Government.

5.2.7 CLIN 0007 – MSC Intermediate (Level 2) Maintenance Manuals

The purpose of CLIN 0007 is to ensure the MSC Maintenance Technician has all of the documentation necessary to effectively perform diagnostics, maintenance services, trouble-shooting (Level 2), repair, test, and return to service functions associated with Level 2 maintenance of the system. The goal of this CLIN is to support efforts to transition repair and maintenance of the system from the Vendor to the Government.

The MSC Intermediate (Level 2) Maintenance Manual must satisfy the above purpose and address all Level 2 maintenance requirements of the system. Distribution shall as be follows:

1. Five (5) manuals, one per MSC Maintenance Technician – hardcopy

2. One (1) manual – MSC Contracting Officer

3. Two (2) CDs/DVDs for reproduction of materials (MS Word 97-2003 or Adobe Acrobat Reader V7.0) for use by the Government.

5.2.8 CLIN 0008 – Product Drawing Package (CDRL 0003)

The purpose of CLIN 0008 is to ensure that, in addition to having maintenance manuals that provide instruction on how to perform maintenance and services above the MSC Operator level, the Government obtains product drawings necessary to provide adequate system level logistical support. The goal is to ensure the Government has the information it needs, in addition to the O&M manuals, Vendor Maintenance manuals, and ILSP, to adequately perform Level 2 (Intermediate) MSC sustainment support.

A Product Drawing Package is a collection of product engineering data related to the design and manufacture of an item or system. Product drawings contain all of the descriptive documentation needed to ensure the competitive procurement of spare parts or items. The Government intends to use the Product Drawing Package to maintain proper configuration control, support quality assurance functions, provide technical data for competitive procurement of spares (not the system level end item), and as the major source of technical information for logistics support throughout the MSC system life cycle.

The vendor shall provide a Product Drawing Package for maintenance and repair of the system by Government engineers, technicians, or support contractors. Distribution shall as be follows:

1. Two (2) copies of the Product Drawing Package for the Government Maintenance Supervisor

– hardcopy

2. One (1) copy of the Product Drawing Package for the MSC Contracting Officer

3. Two (2) soft copies (CDs/DVDs) (MS Word 97-2003 or Adobe Acrobat Reader V7.0) for reproduction and use by the Government.

5.2.9 CLIN 0009 – Vendor Integrated Logistics Support Plan (ILSP) (CDRL 0005) The purpose of CLIN 0009 is to ensure the Government has an end-to-end plan, from the vendor, that adequately explains what has to be done to adequately sustain the MSC system. It must be emphasized the ILSP is intended to be a “what” document; the O&M and MSC Intermediate (Level 2) Maintenance manuals are expected to be “how” documents. The goal of this CLIN is to ensure a single-source document exists that describes the end-to-end maintenance strategy for the MSC system.

The vendor shall develop an ILSP for review and approval by the Government. The ILSP should be delivered no later than forty-five (45) calendar days after receipt of MSC Contractor notification that FAT has been successfully completed. As a minimum, the plan must address the data below:

1. General repair and service of the system

a. Level 1 (Organizational; a.k.a. MSC Operator Preventative Maintenance Checks and Services (PMCS))

b. Level 2 (Intermediate; maintenance services above the MSC Operator level and below depot level)

c. Level 3 (Depot; complex maintenance services not expected to be performed by the servicing organization such as major component refit and/or repair (i.e. IR camera or radar)

2. Definition of Level 1 (MSC Operator) maintenance actions to be performed by CBP.

3. Training as stated in sections 5.2.3 and 5.2.4 of this SOO

4. Provisioning (Spares) Parts List

5. Engineering Data for Provisioning

6. Long-lead Items List

7. Standard Operating Procedures (SOP) for service and repair of low-density equipment

8. Environmental considerations

9. Fault diagnostics and determinations

10. Removal and replacement of components-level items

11. Shipment of removed components for Depot (Level 3) level repair or replacement

12. Monthly updates: status reports, trend, and analysis data (i.e. FRACAS (Failure Reporting

Analysis and Corrective Action System), Pareto Charts, return to service data, etc.)

13. Spares Provisioning Analysis and Technical Documentation, as follows.

a. Provisioning Parts List (PPL): identify both standard and long lead items

b. Tools and Test Equipment List (TTEL)

c. Common Bulk Items List (CBIL)

d. Repairable Items List (RIL)

e. Calculated inventory requirements for the above line items based on recognized

Integrated Logistics Support (ILS) calculations.

f. Offeror to supply calculations and conduct a provisioning conference/meeting with

Government participation.

g. Supplier to report on these items in the monthly updates.

Distribution of the ILSP shall be as follows:

1. One (1) copy for the MSC Contracting Officer

2. Two (2) soft copies (CDs/DVDs) (MS Word 97-2003 or Adobe Acrobat Reader V7.0) for reproduction and use by the Government.

5.2.10 CLIN 0010 – Maintenance and Repair Service

This CLIN is required for the base year and optional for the second year of the contract.

Beginning the second or the third year of the contract, the Government will assume responsibility for MSC sustainment. The purpose of this CLIN is to address maintenance and “non-warranty” repair of the system above the operator level (Levels 2 and 3). It is defined as maintenance and repair service performed to Supplier-proposed standards for MTTR and MaxTTR. (For avoidance of doubt, this service does not cover GFE items such as Trucks and Land Mobile Radios).

This CLIN is necessary for two (2) reasons:

1. The Government has to have a way to address maintenance service and repairs, not covered by the warranty, during the warranty period; and

2. The Government must have a way to ensure adequate sustainment of the MSC system after the warranty has expired and until the Government assumes responsibility for sustainment of the system.

The goal of this CLIN is to address the above challenges. The vendor shall price base year, non-warranty maintenance and repair under CLIN 0010 and price optional maintenance under the optional CLIN 1004.

The Supplier shall propose first-year maintenance and repair service, for a 12-month period, beginning at Government system acceptance (FAT Acceptance for the first article(s) and UAT Acceptance for all other MSC’s); the vendor shall price the following cases under CLIN 0010 as follows:

CASE A: 12-months (to co-inside with the vendor’s 12-month warranty); Minimum Ao => 75%; MTTR=As proposed by Vendor; MaxTTR=As proposed by Vendor:

1. A 12-month period; Ao => 75%; MTTR and MaxTTR as proposed by the vendor. (For avoidance of doubt, this warranty does not cover GFE items such as Trucks and Land Mobile Radios.)

2. System level warranty that applies to the MSC as a system.

3. 12-month service period begins at Government system acceptance; optional period begins when the option is exercised after the first year.

4. Supplier to report on warranty actions and status in the monthly updates.

CASE B: 12-months (to co-inside with the vendor’s 12-month warranty); Minimum Ao => 95%; MTTR=72hrs; MaxTTR=288hrs:

1. A 12-month period; Ao => 95%; MTTR=72hrs; MaxTTR=288hrs. (For avoidance of doubt, this warranty does not cover GFE items such as Trucks and Land Mobile Radios.)

2. System level warranty that applies to the MSC as a system.

3. 12-month service period begins at Government system acceptance; optional period begins when the option is exercised after the first year.

4. Supplier to report on warranty actions and status in the monthly updates.

Additional instructions:

1. Assumptions, Definitions, and Locations as defined in section 5.4 Warranty and Maintenance

Assumptions and Definitions.

2. Supplier to report on maintenance actions and status as stated in the monthly updates.

5.2.11 CLIN 0011 – Vendor Technical Support

The purpose of CLIN 0011 is to allow the Vendor to propose an hourly rate for labor to provide subject matter expertise associated with repair and service of the system. The goal is to give the Government access to subject matter expertise needed from the Vendor, particularly for Unit Acceptance Test (UAT) support and when responsibility for MSC sustainment transfers from the Vendor to the Government.

For the avoidance of doubt, Travel Expense associated with CLIN 0011 Vendor Technical Support is not included in this CLIN.

Since there is no way for the Government to know exactly where, when, and how many hours will be needed, the intent is only for the Vendor to propose a rate which would be charged under this CLIN if exercised. For the purpose of consistent pricing, the Vendor shall use El Paso, TX (number three, 3, below) as the location.

The Supplier shall propose hourly rate for Technical Services by Subject Matter Expert(s) (SME) capable of guiding CBP in diagnosis, operation, maintenance (Levels 1, 2, and 3), troubleshooting, and repair of the system and its subsystems and components. This may involve telephone support by the SME(s). This may also involve travel by the SME(s) to various CBP Station locations (to help the vendor conceptualize the scope of the mission, several locations along the U.S. Southwestern Border are listed below).

1. Customs and Border Protection, Del Rio Sector Headquarters, 2401 Dodson Avenue, Del Rio, Texas 78840

2. Customs and Border Protection, El Centro Sector Headquarters, 221 West Aten Road, Imperial, CA 92251

3. Customs and Border Protection, El Paso Sector Headquarters, 8901 Montana Avenue, El Paso, Texas 79925

4. Customs and Border Protection, Yuma Sector Headquarters, 4035 S. Ave. A, Yuma AZ 85365

5. Customs and Border Protection, Tucson Sector Headquarters, 2430 S. Swan Road, Tucson, AZ 85711

6. Customs and Border Protection, San Diego Sector Headquarters, 2411 Boswell Road, Chula Vista, California 91914

7. Customs and Border Protection, Rio Grande Sector Headquarters, 4400 South Expressway 281, Edinburg, Texas 78542

8. Customs and Border Protection, Marfa Sector Headquarters, 300 East Madrid Street, Marfa, Texas 79843

9. Customs and Border Protection, Laredo Sector Headquarters, 207 W. Del Mar Blvd., Laredo, Texas 78041

5.2.12 CLIN 0012 –Over and Above (NTE)

Although response to this CLIN is required, the vendor’s response will not be evaluated. The purpose of CLIN 0012 is to ensure the Government has a way to address catastrophic damage and repair above and beyond what would be normally expected for scheduled maintenance services and repairs based on historical data available to the vendor. Examples are lightening strikes and other natural disasters, catastrophic accidents, hostile fire incidents, etc. The goal is to ensure the Government has a CLIN to address catastrophic damage and repair and bound the scope under CLINs 0010 and 1004 (Maintenance and Repair Service) to maintenances services and repairs that can reasonably be expected based on the vendor’s historical data.

The vendor shall propose a not-to-exceed (NTE) amount for catastrophic damage and repair under this CLIN. The pricing methodology shall be consistent with that of CLIN 0010. In other words, the vendor shall propose NTE for each of the cases as stated in paragraph 5.2.10 of this SOO. The vendor must keep in mind that this is an estimate and cannot be precisely calculated.

5.2.13 CLIN 0013 – Train-the-Trainer (T3) Course Documentation (CDRL 0001) The purpose of CLIN 0013 is to procure T3 Course Documentation that complies with Department of Homeland Security (DHS) standards. The goal is to ensure that all DHS standards for course development are satisfied upon receipt of the deliverable and well in advance of course delivery.

The vendor shall use the CBP Training Development Standards October 2008 (see Item 5, Section J ((Attachments)) of the MSC RFP) for development of the T3 Course. The T3 Course shall be classroom based training with hands-on portions taking place under field locations within the El Paso Sector Area of Operations. Training should emphasize different operational scenarios and must emphasize both day and night operational conditions.

It is the intent of the Government to develop its own web-based training modules using organic assets. The vendor shall not propose development of a web-based training module. If this direction changes, the MSC Contracting Officer will negotiate a contract modification to the MSC Contract to address the change.

When the T3 Course (CLIN 0003) is delivered, the vendor shall be responsible for providing T3 training materials (training manuals, workbooks, CD/DVD, etc.) for each student. In addition to this, the vendor shall provide a master electronic copy that contains all of the training materials for use and reprinting by the Government (i.e. Golden Disks).

5.2.14 CLIN 0014 – Vendor Travel (Reimbursable CLIN)

This CLIN supports all approved allowable Vendor Travel associated with the base year of this contract. Although a response to this CLIN is required, the vendor’s response will not be evaluated. Travel reimbursement will be in accordance with the Joint Travel Regulations (JTR).

5.3 Option Quantities (Years 2-5 of the MSC Contract) CLINs

5.3.1 Option Year 1 (2nd Year of the MSC Contract) CLINs

5.3.1.1 CLIN 1001 – Unit Step Pricing (1-50 Units)

Please see paragraph 5.2.2 (CLIN 0002) for a description of this CLIN. The Contractor shall deliver to the Government 1-50 units based on step pricing quantities selected by the Government as indicated in the Contractor’s proposal. Included in the price of the unit shall be the Contractor’s commercial warranty which must comply with FAR Subpart 52.246-18 (Warranty of Supplies of a Complex Nature) and any additional costs to maintain the system during the warranty period at the proposed operational availability rate (Ao) and repair service level (Mean Time To Repair or MTTR and Maximum Time To Repair or MaxTTR). As a minimum, the term “any additional costs” include spares, labor, equipment, facilities, and TDY travel costs.

5.3.1.2 CLIN 1002 – Sub-vendor Component Manuals (CDRL 0004)

Please see paragraph 5.2.5 (CLIN 0005) for a description of this CLIN. The vendor shall provide a set of component manuals for all major components below the MSC system level. For example, if the major components comprising the system are a day/color camera, IR camera, radar, laser range finder, laser illuminator, generator, and C2 system, the system vendor must provide the component manuals for each of these components. The component manuals are not expected to be developed; they are expected to represent only what is commercially available based on commercial procurement of the component. Distribution shall be as follows:

1. One (1) set of component manuals per MSC system – hardcopy

2. One (1) set of component manuals – MSC Contracting Officer

5.3.1.3 CLIN 1003 – MSC Operations and Maintenance (O&M) Manuals

(CDRL 0002)

Please see paragraph 5.2.6 (CLIN 0006) for a description of this CLIN. The vendor shall provide one O&M manual for each MSC delivered under CLIN 1001 as stated in paragraph 5.2.6 of this SOO. Distribution shall as be follows:

1. One (1) manual per MSC system – hardcopy

2. One (1) manual – MSC Contracting Officer

3. Two (2) CDs/DVDs for reproduction of materials (MS Word 97-2003 or Adobe Acrobat Reader V7.0) for use by the Government.

5.3.1.4 CLIN 1004 – Maintenance and Repair Service

Please see paragraph 5.2.10 (Maintenance and Repair Service) for a description of this CLIN.

The Vendor shall price the following cases under this CLIN as follows:

CASE A1: 12-months to coincide with the vendor’s 12-month warranty for MSCs procured under CLIN 1001; Minimum Ao => 75%; MTTR=As proposed by Vendor; MaxTTR=As proposed by Vendor:

1. A 12-month period; Ao => 75%; MTTR and MaxTTR as proposed by the vendor. (For avoidance of doubt, this warranty does not cover GFE items such as Trucks and Land Mobile Radios.)

2. System level warranty that applies to the MSC as a system.

3. 12-month service period begins at Government system acceptance; optional period begins when the option is exercised after the first year.

4. Supplier to report on warranty actions and status in the monthly updates.

CASE A2: 12-months for all MSC procured under CLINs 0001 and 0002 where the vendor’s warranty has expired; Minimum Ao => 75%; MTTR=As proposed by Vendor; MaxTTR=As proposed by Vendor:

1. A 12-month period; Ao => 75%; MTTR and MaxTTR as proposed by the vendor. (For avoidance of doubt, this warranty does not cover GFE items such as Trucks and Land Mobile Radios.)

2. System level warranty that applies to the MSC as a system.

3. 12-month service period begins at Government system acceptance; optional period begins when the option is exercised after the first year.

4. Supplier to report on warranty actions and status in the monthly updates.

CASE B1: 12-months to co-inside with the vendor’s 12-month warranty for MSCs procured under this CLIN; Minimum Ao => 95%; MTTR=72hrs; MaxTTR=288hrs:

1. A 12-month period; Ao => 95%; MTTR=72hrs; MaxTTR=288hrs. (For avoidance of doubt, this warranty does not cover GFE items such as Trucks and Land Mobile Radios.)

2. System level warranty that applies to the MSC as a system.

3. 12-month service period begins at Government system acceptance; optional period begins when the option is exercised after the first year.

4. Supplier to report on warranty actions and status in the monthly updates.

CASE B2: 12-months for all MSC procured under CLINs 0001 and 0002 where the vendor’s warranty has expired; Minimum Ao => 95%; MTTR=72hrs; MaxTTR=288hrs:

1. A 12-month period; Ao => 95%; MTTR=72hrs; MaxTTR=288hrs. (For avoidance of doubt, this warranty does not cover GFE items such as Trucks and Land Mobile Radios.)

2. System level warranty that applies to the MSC as a system.

3. 12-month service period begins at Government system acceptance; optional period begins when the option is exercised after the first year.

4. Supplier to report on warranty actions and status in the monthly updates.

The Option Year for maintenance is different from the base year in that maintenance must address:

1. All MSC procured during the first year where the warranty has expired; and

2. MSC procured under Optional CLIN 1001.

5.3.1.5 CLIN 1005 – Vendor Technical Support

Please see paragraph 5.2.11 (CLIN 0011) for a description of this CLIN. The Supplier shall propose hourly rate(s) for Technical Services by Subject Matter Expert(s) (SME) capable of guiding CBP in diagnosis, operation, maintenance (Levels 1, 2, and 3), troubleshooting, and repair of the system and its subsystems and components. This may involve telephone support by the SME(s). This may also involve travel by the SME(s) to various CBP Station locations.

5.3.1.6 CLIN 1006 –Over and above (NTE)

Please see paragraph 5.2.12 (CLIN 0012) for a description of this CLIN. The vendor shall propose a not-to-exceed (NTE) amount for catastrophic damage and repair under this CLIN.

5.3.1.7 CLIN 1007 – Vendor Travel

This CLIN supports all approved allowable Vendor Travel associated with this optional year of this contract. The offeror is to propose this CLIN as an NTE amount. Although a response to this CLIN is required, the vendor’s response will not be evaluated.

5.3.2 Option Year 2 (3rd Year of the MSC Contract) CLINs

5.3.2.1 CLIN 2001 – Unit Step Pricing (1-50 Units)

With exception of the contract year, the instructions are the same as paragraph 5.3.1.1 of this

SOO.

5.3.2.2 CLIN 2002 – Sub-vendor Component Manuals (CDRL 0004)

With exception of the contract year, the instructions are the same as paragraph 5.3.1.2 of this

SOO.

5.3.2.3 CLIN 2003 – MSC Operations and Maintenance (O&M) Manuals

(CDRL 0002)

With exception of the contract year, the instructions are the same as paragraph 5.3.1.3 of this

SOO.

5.3.2.4 CLIN 2004 – Vendor Technical Support

With exception of the contract year, the instructions are the same as paragraph 5.3.1.5 of this

SOO.

5.3.2.5 CLIN 2005 –Over and above (NTE)

With exception of the contract year, the instructions are the same as paragraph 5.3.1.5 of this

SOO.

5.3.2.6 CLIN 2006 – Vendor Travel

This CLIN supports all approved allowable Vendor Travel associated with this optional year of this contract. The offeror is to propose this CLIN as an NTE amount. Although a response to this CLIN is required, the vendor’s response will not be evaluated.

5.3.3 Option Year 3 (4th Year of the MSC Contract) CLINs

5.3.3.1 CLIN 3001 – Unit Step Pricing (1-50 Units)

With exception of the contract year, the instructions are the same as paragraph 5.3.1.1 of this

SOO.

5.3.3.2 CLIN 3002 – Sub-vendor Component Manuals (CDRL 0004)

With exception of the contract year, the instructions are the same as paragraph 5.3.1.2 of this

SOO.

5.3.3.3 CLIN 3003 – MSC Operations and Maintenance (O&M) Manuals

(CDRL 0002)

With exception of the contract year, the instructions are the same as paragraph 5.3.1.3 of this

SOO.

5.3.3.4 CLIN 3004 – Vendor Technical Support

With exception of the contract year, the instructions are the same as paragraph 5.3.1.5 of this

SOO.

5.3.3.5 CLIN 3005 –Over and above (NTE)

With exception of the contract year, the instructions are the same as paragraph 5.3.1.5 of this

SOO.

5.3.3.6 CLIN 3006 – Vendor Travel

This CLIN supports all approved allowable Vendor Travel associated with this optional year of this contract. The offeror is to propose this CLIN as an NTE amount. Although a response to this CLIN is required, the vendor’s response will not be evaluated.

5.3.4 Option Year 4 (5th Year of the MSC Contract) CLINs

5.3.4.1 CLIN 4001 – Unit Step Pricing (1-50 Units)

With exception of the contract year, the instructions are the same as paragraph 5.3.1.1 of this

SOO.

5.3.4.2 CLIN 4002 – Sub-vendor Component Manuals (CDRL 0004)

With exception of the contract year, the instructions are the same as paragraph 5.3.1.2 of this

SOO.

5.3.4.3 CLIN 4003 – MSC Operations and Maintenance (O&M) Manuals

(CDRL 0002)

With exception of the contract year, the instructions are the same as paragraph 5.3.1.3 of this

SOO.

5.3.4.4 CLIN 4004 – Vendor Technical Support

With exception of the contract year, the instructions are the same as paragraph 5.3.1.5 of this

SOO.

5.3.4.5 CLIN 4005 –Over and above (NTE)

With exception of the contract year, the instructions are the same as paragraph 5.3.1.5 of this

SOO.

5.3.4.6 CLIN 4006 – Vendor Travel

This CLIN supports all approved allowable Vendor Travel associated with this optional year of this contract. The offeror is to propose this CLIN as an NTE amount. Although a response to this CLIN is required, the vendor’s response will not be evaluated.

5.5 Copyright License for…

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