HQOTTS2704 - CISCO SMARTNET 2027.pdf
PDF 242 KB Posted
- Solicitation number
- BPM057828
- Issued by
- Maryland
About this file
This is a Cisco SmartNet maintenance renewal document for the State of Maryland's information technology infrastructure. The contract renewal (HQOTTS2704) covers Cisco SmartNet 2027 maintenance services for the 2026-2027 contract period. The document outlines the continuation of technical support and maintenance services for existing Cisco equipment deployed across Maryland state government operations. The renewal maintains service levels and support capabilities for Cisco networking, security, and related hardware components currently in use by the state. The contract term extends through 2027 with provisions for ongoing maintenance and technical assistance throughout the renewal period.
This contract opportunity is designated for Small Business Reserve (SBR) vendors, restricting bidding eligibility to qualified small business enterprises. The renewal maintains incumbent service continuity while allowing qualified small businesses to compete for the maintenance contract. Pricing terms and specific service level agreements are determined based on the existing Cisco SmartNet maintenance portfolio and associated equipment configurations. The contract represents a continuation of established IT infrastructure support services, ensuring uninterrupted technical assistance, hardware replacement, and software updates for Maryland's Cisco technology investments throughout the 2026-2027 fiscal period.
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Other files
| File | Type | Posted |
|---|---|---|
| SP - HQOTTS2704 - BID SHEET SPECIFICATIONS.xlsx | XLSX spreadsheet | |
| HQOTTS2704 Addendum #1.pdf | ||
| HQOTTS2704 Addendum #3.pdf | ||
| HQOTTS2704 Addendum #2.pdf |
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Text version
SMALL PROCUREMENT - Hardware
Section 1 –General Information
Small Procurement Number:
(HQOTTS)
HQOTTS2704 (SR#2073699 - MDOT USE ONLY)
Small Procurement Type:
Fixed Price
(Check all that apply)
1. (Microcomputers / PCs / Servers / Associated Peripherals)
2. (Printers / Associated Peripherals)
3. (Network Communication Equipment)
4. + 1. (Installation / Training) 4.+ 2.
4. + 3.
4. + 5.
4. + 6.
X 5. (Manufacturer’s Extended Warranty) 6.(Security / Cameras / Associated Peripherals)
Manufacturer Name
CISCO
Designated Certified Small Business?(CSB):
(Select “Yes” or “No” from the drop-down list)
Yes
Minority Business Enterprise (MBE) Goal
0 %
Small Procurement Issue Date:
mm/dd/yyyy
7/2/2026 BID DUE DATE and
TIME:
7/16/2026 2:30pm
Place of Performance: MDOT/OTTS
Special Instructions:
OPEN TO ALL CERTIFIED VENDORS A Vendor must submit an LOA with their bid to be considered for the award.
BID SUBMISSION INSTRUCTIONS
Small Procurement responses will only be accepted through the State's eMaryland Marketplace Advantage (eMMA) e- Procurement system. Instructions on how to submit proposals electronically can be found under Vendor Instruction at:
https://mdprocurement.freshdesk.com/support/solutions
Questions Due (Closing) Date and Time:
7/08/2026 at 5:00 PM EDT Questions must be submitted in writing with the subject line, “Question for Small Procurement #HQOTTS2704”, and be submitted in writing via e-mail to the Procurement Officer no later than the date and time specified.
If being accepted VIA EMAIL When submitting your bid please send as password protected, bids will be open at the date and time specified. Failure to send https://mdprocurement.freshdesk.com/support/solutions password protected may result in your bid being disqualified.
Bidders must email the password protected bid to the Procurement Officer at: (jbyrd4@mdot.maryland.gov)
1. The Department reserves the right to purchase more or less than the specified quantity to the extent limited by funding.
Charges that are multiple years shall be provided at a per-year price.
2. Purchase new and unused equipment.
3. The Vendor shall not impose a restocking fee if an item is returned due to damage or incorrect product shipped.
4. The Vendor must provide the estimated ship date/lead time for each item listed in the Small Procurement.
5. Please allow for pricing provided in response to this Small
Procurement to be valid for at least 120 days after the set due date above.
6. The Vendor must be an authorized reseller for the Manufacturer named in Section 1. The state reserves the right to request a Letter of Authorization (LOA) from the Manufacturer or Distributor.
7. The Vendor must include a screenshot of the Manufacturer's Suggested Retail Price (MSRP) with the bid.
8. Bids must be received by the due date and time listed in the solicitation. Bids that are not received by the due date and time will not be accepted.
9. If applicable, the Vendor must provide a Mercury Affidavit:
https://procurement.maryland.gov/wp-content/uploads/sites/12/2018/04/Attachment-K- MercuryAffidavit.pdf
10. A "No Bid" form must be completed and submitted by the bid due date and time if your firm elects not to bid.
11. This is a Small Business Reserve Procurement for which the award will be limited to certified small business vendors. Only businesses that are registered in eMMA as Small Businesses are eligible for award of a contract
12. Vendor must be registered to do business in the State of Maryland through the Department of Assessments and Taxation
(SDAT).
GREEN PRODUCT
REQUIREMENTS
A. PRODUCT REQUIREMENTS
1. EPEAT-Registered Silver or Gold or TCO Certified products are mandatory for the following categories: Computers and Displays, Imaging Equipment, Headsets, Mobile Phones, and TVs.
Products in these categories must be rated EPEAT Silver or Gold or must be TCO certified, at the time of bid submission and at the time of award.
a. The EPEAT Registry can be accessed at:
https://epeat.net/.
b. The TCO certified product finder can be accessed at:
https://tcocertified.com/product-finder/.
2. At the time of bid submission and at the time of award, servers must be EPEAT-Registered Bronze or higher or TCO certified.
https://procurement.maryland.gov/wp-content/uploads/sites/12/2018/04/Attachment-K-MercuryAffidavit.pdf https://procurement.maryland.gov/wp-content/uploads/sites/12/2018/04/Attachment-K-MercuryAffidavit.pdf https://procurement.maryland.gov/wp-content/uploads/sites/12/2018/04/Attachment-K-MercuryAffidavit.pdf https://epeat.net/ https://tcocertified.com/product-finder/
a. The EPEAT Registry can be accessed at:
https://epeat.net/.
b. The TCO certified product finder can be accessed at:
https://tcocertified.com/product-finder/.
3. If a product category is not covered by the EPEAT Registry or the TCO Registry, pursuant to Executive Order 01.01.2001.02, then a product that is ENERGY STAR-certified both at the time of bid/proposal submission and at the time of award must be provided.
a. The ENERGY STAR® Program certification list can be accessed at:
https://www.energystar.gov/products?s=mega.
B. PRODUCT RECOMMENDATIONS
1. Contractors are encouraged to provide products registered as EPEAT Climate+ for the following categories: Computers & Displays, Imaging Equipment, Mobile Phones, Servers, and Televisions.
C. PRODUCTS COVERED UNDER THIS SPECIFICATION
1. Audio/Video Electronics
a. Home-Theater-in-a-Box Systems
b. Soundbars
c. MP3 Speaker Docks
d. Audio Amplifiers
e. AV Receivers
f. Shelf Systems
g. Blu-Ray Disc Players
h. DVD Players
i. Headsets
j. Projectors
2. Digital Media Players
3. Imaging Equipment
a. Copiers
b. Digital Duplicator
c. Multi-Function Devices
d. Printers
e. Professional Imaging Products
f. Scanners
4. Signage Displays
5. Servers
6. Set-Top Boxes
7. Televisions
D. PROHIBITED PRODUCTS
1. Based, in part, on Md. Code Ann., State Fin. & Proc.("SF&P")
§14-414 and Executive Order 01.01.2001.02, electronic and IT products as defined in this specification (excluding servers) that are not EPEAT-Registered Silver or Gold or are not ENERGY STAR-certified are prohibited. TCO Certified products are exempted from this prohibition.
2. Pursuant to COMAR 21.11.07.07, products that contain mercury are prohibited, unless there are no commercially available mercury-free products for a specific application. In such cases, products containing the least amount of mercury necessary to meet https://epeat.net/ https://tcocertified.com/product-finder/ https://www.energystar.gov/products?s=mega https://epeat.net/search-climate-plus performance requirements must be proposed. All products that contain mercury must be clearly labeled in bids/proposals.
Security Requirements (if applicable):
N/A
Invoicing Instructions:
SEND INVOICE TO: tsoapinvoices@mdot.maryland.gov An invoice not satisfying the requirements of a Proper Invoice (as defined at COMAR 21.06.09.01 and .02) cannot be processed for payment. To be considered a Proper Invoice, invoices must include the following information without error:
1) Contractor name and address;
2) Remittance address;
3) Federal taxpayer identification (FEIN) number, social security number, as appropriate;
4) Invoice period (i.e., the time period during which services covered by invoice were performed);
5) Invoice date;
6) Invoice number;
7) State-assigned Contract number;
8) State-assigned (Blanket) Purchase Order number(s);
9) Goods or services provided;
10) Amount due; and
11) Any additional documentation required by regulation or the Contract.
For items of work for which there is one-time pricing, those items shall be billed within 30 days of acceptance.
For items of work for which there is annual pricing, items shall be billed annually. The first year's invoice shall be billed within 30 days of the contract’s start. Each additional year shall be billed on the anniversary of the first year's invoice.
Section 2 – Agency Point of Contact (POC) Information
Agency / Division Name: The Secretary’s Office (TSO)
Agency POC Name: JORDAN BYRD Agency POC
Phone Number:
410.865.1205
Agency POC Email Address:
jbyrd4@mdot.maryland.gov Agency POC Fax:
N/A
Agency POC Mailing Address:
7201 CORPORATE CENTER DR, HANOVER MD 21076
Section 3 – Delivery Address / Work Site POC Information (if different from above)
Agency On-site Contact Name:
STEVEN PUGH Agency On-site Phone Number:
#410-487-2229
Agency On-site Email Address:
SPUGH@MDOT.MARYLAND.
GOV
Agency On-site Fax:
N/A
Agency On-site Address: 7201 CORPORATE CENTER DR, HANOVER MD 21076 mailto:tsoapinvoices@mdot.maryland.gov mailto:jbyrd4@mdot.maryland.gov mailto:SPUGH@MDOT.MARYLAND.GOV mailto:SPUGH@MDOT.MARYLAND.GOV
Section 4 – Scope of Work
1. Microcomputers, PCs, Servers, and Associated Peripherals (Provide product specifications below. If some or all specifications are unknown, Contractors may propose products based on a detailed description in the Business Need / Required Functionality field*)
*Business Need / Required Functionality
Product Name Product Description Model # Qty Due Date mm/dd/yyyy
1.
2.
3.
(insert additional rows as needed)
2. Printers and Associated Peripherals (Provide product specifications below. If some or all specifications are unknown, Contractors may propose products based on a detailed description in the Business
Need / Required Functionality field*)
Product Name Product Description Model # Qty
Due Date
1.
2.
3.
3. Network Communication Equipment (Provide product specifications below. If some or all specifications are unknown, Contractors may propose products based on a detailed description in the Business
Need / Required Functionality field*)
1. (SEE
SPECIFICATIONS
ATTACHED)
4. Installation and Training Services (Provide a detailed description of required services and deliverables and include MBE goal listed above. MBE goal should be calculated only on FA IV value.
Installation / Training Services
Deliverables
Start Date
End Date
1.
(insert additional rows as needed)
5. Manufacturer’s Extended Warranty (Provide a detailed description of warranty requirements and deliverables)
Warranty Requirements
Deliverables
Start Date
End Date
1. CISCO SMARTNET MAINTENACE
RENEWAL – FY27 - (SEE
SPECIFICATIONS ATTACHED)
(insert additional rows as needed)
6. Security, Cameras and Associated Peripherals
(Provide product specifications below. If some or all specifications are unknown, Contractors may propose products based on a detailed description in the Business Need / Required Functionality field*)
1.
2.
3.
Section 5 – Evaluation Criteria – Technical Proposal (Provide a list of evaluation criteria in descending order of importance)
Evaluation Criteria
1. The award will be made to a responsible and responsive vendor whose bid is determined to be the most favorable bid price or evaluated bid price to the State.
2. Adherence to the Specifications
3. Special Instruction #1-12 4.Green Purchasing Requirements
Basis for Award Recommendation Evaluation criteria for award will be established at the Small Procurement level. Small procurements will be awarded in accordance with the competitive Sealed Bidding process under COMAR 21.05.02. The agency POC will recommend an award to the Vendor whose bid is determined to be the most favorable bid price or evaluated bid price, whichever is applicable, considering price and the evaluation factors set forth in the Small Procurement. The agency POC will initiate and deliver a PO to the selected Contractor.
| A. PRODUCT REQUIREMENTS |
| B. PRODUCT RECOMMENDATIONS |
| C. PRODUCTS COVERED UNDER THIS SPECIFICATION |
| D. PROHIBITED PRODUCTS |
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