DOD_Creative_Services_RFP_QandA_rev_1.xlsx

XLSX spreadsheet 55 KB Posted Jun 2, 2016

Attached to: Creative Services
Solicitation number: HQ0516-16-R-0002
Issued by: Defense Media Activity

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File	Type	Posted
AFPIMS-SOPs-DGOV-June-2016.pdf	PDF	Jun 3, 2016
AFPIMS-SOPs-Pressops-June-2016.pdf	PDF	Jun 3, 2016
AFPIMS-SOPs-DGOV-NEWFINAL-4-20-16.pdf	PDF	Jun 2, 2016
HQ0516-16-R-0002-0002.pdf	PDF	Jun 2, 2016
AFPIMS-SOPS-Pressops-FINAL-4-18-16.pdf	PDF	Jun 2, 2016
HQ0516-16-R-0002-0001.pdf	PDF	May 27, 2016
DOD_Creative_Services_RFP_QandA.xlsx	XLSX spreadsheet	May 27, 2016
Attachment_L-2_PPPQ.doc	DOC document	May 27, 2016
Past_Performance_Reference_Sheet.pdf	PDF	May 27, 2016
HQ0516-16-R-0002.pdf	PDF	May 10, 2016

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Sheet1

	CREATIVE SERVICES FOR THE DOD PRODUCTION DIRECTORATE
	#	RFP Reference	Question	Response
	1	Table 3.1, page 81
Section 3.13, page 83	Per Table 3.1 - Proposal Organization on page 81 of the RFP, the page limitation for Volume II, Technical/Management is 30 pages. However, Section 3.13, Volume II - Technical/Management Volume on page 83 of the RFP, the page limitation is stated as "Limited to no more than 20 pages." Please confirm the page count for Volume II, Technical/Management.	The page count is 30 pages. A mod to the RFP will make the correction.
	2	Section 3.14.1, General, page 85	Per Section 3.14.1, General on page 85, "Each offeror shall submit a past performance volume with its proposal, containing past performance information in accordance with the format contained in Attachment L-1, Past and Present Performance Information." This attachment was not attached to the RFP. Please provide Attachment L-1, Past and Present Performance Information.	Attachment L-1 will be provided with the mod.
	3	Section 3.14.1, Relevant Contracts, page 86	Per Section 3.14.1, Relevant Contracts on page 86, "Submit information using the format contained in Attachment L-2, Organization's Performance Questionnaire." This attachment was not attached to the RFP. Please provide Attachment L-2 for the Past Performance Questionnaires.	Attachment L-2 will be provided with the mod.
	4	Section 3.14.2, Specific Content, page 87	Under item "D - Past Performance Reference Sheets (Ref: Attachment 2c)" there is no Attachment 2c included in the solicitation. Please provide.	Attachment 2c will be provided with the mod.
	5	Section 3.14.1, Relevant Contracts, page 86

Section 3.14.3, Recent and Relevant Contracts	Per Section 3.1.14 on page 86, "The maximum number of past performance efforts submitted by the prime offeror and all of its subcontractors, teaming partners, and joint venture partners may not exceed Five (5)." However, per Section 3.14.3, Recent and Relevant Contracts, on page 87, "Submit past performance information on no more than three (3) recent contracts that the prime offeror considers most relevant in demonstrating the prime's ability to performance the proposed effort." Please confirm the maximum number of Past Performance references allowed.	This information is correct. The NTE of 5 allows all prime and partners to submit their past performance reference. If there is no partner or Joint Venture Group, then the max is 3 as the prime.
	6		What is the current staffing level on the contract?	This is a performance based requirement. Each Offeror should propose according to what they believe is required to accomplish the work.
	7	Staffing Requirements	Please provide staffing requirements (e.g., number of employees, position titles and education/experience requirements, etc.).	This is a performance based requirement. Each Offeror should propose according to what they believe is required to accomplish the work.
	8	Section 3.20, Table of Labor Categories and Labor Rates, page 92	Section J. Labor Categories were not included in the RFP. Please provide the labor categories.	This section of the RFP has been updated accordingly. See the Mod.
	9	Section 3.15.4.2, Summary Spreadsheet, page 91	Section 3.15.4.2 states "the offeror shall complete Section J - Pricing Summary containing a summary spreadsheet of the contract proposals." Section J was not included in the solicitation. Please provide Section J.	Section 3.15.4.2 has been updated.
	10	Section 3.16, page 91	Instructions state: "Offerors shall utilize the Not to Exceed amounts for travel and ODCs if provided by the Government." Please provide Not to Exceed amounts for travel and ODCs, if applicable.	A Travel CLIN will be added to the RFP.
	11	Section 3.29, Small Business Participation, page 95	Since this solicitation is an 8(a) Set-Aside, please confirm that a Small Business Participation Plan is not required.	A Small Business Participation Plan is not required.
	12	Section 3.33, Required Submittals, page 96	In what Volume and Section are each of the required submittals to be included?	Include the past performance information sheets in volume III and the cost model Volume IV. The transmittal letter should in Volume I. All others shall be in Volume V.
	13		Due to missing documents, will the Government provide additional time to complete the proposal?	No.
	14		Can DMA please provide the anticipated contract award date and project start date for the Creative Services contract?	No. This is based on the receipt of proposals, evaluations and other factors.
	15		Can DMA please provide the name of the incumbent contractor(s) currently performing the work described in the PWS?	REJ & Associates
	16		Can DMA please provide information on the size and structure of the current teams performing the work described in the PWS? (current content management team? current social media team?, etc.)	No. This is a performance based requirement. Each offeror should propose accordingly.
	17		Can DMA please clarify the number and types of roles required to work on site at Fort Meade, MD, and if these roles are required to be on-site full time or part-time? If part-time, how often?	See paragraph 9 of the PWS.
	18		Can DMA please provide the names and locations of additional government facilities where contractor personnel will be required for on-site work?	There is not a current requirement for the Contractor to work at additional government facilities.
	19		The RFP mentions support for additional websites (aside from Defense.gov). Can DMA please provide a list of the additional web properties that are in scope for this contract?	There is not an existing list. Very infrequently, the Contractor may be asked to provide minimal support to other government websites.
	20		Can DMA please clarify the level of support needed for PWS Section 6.1.7 Subtask 7 – Web Special Reports and PWS Section 6.4.5 Subtask 5 – Design and Develop Defense.gov Web Special Reports. Will the contractor be responsible for creating/developing/writing content for the reports? Or, is the contractor responsible mainly for providing support for design and overall structure of the reports?	Each Offeror is responsible for determining what is required to perform the requirements of the PWS and the level of effort required since this is a performance based acquisition.

21	PWS Section 6.6.3 (Subtask 3 – Create Graphics)	Can DMA please describe the details of what is expected for a "graphics package"?	A graphics package is a collection of graphics for a singular purpose. For example, different sized versions of the same promotional graphic. Or several graphics that are intended for inclusion for a single product.
22	PWS Section 6.4.1 (Subtask 1 – Create Presentations for Web and Social Media Sites)	Can DMA please clarify the level of effort required from the contractor? Will DMA provide the content for the reports? Or, will the Contractor be responsible for developing the report content, in addition to formatting it for use on web and social media channels?	Each Offeror is responsible for determining what is required to perform the requirements of the PWS and the level of effort required since this is a performance based acquisition.

23		Can DMA please clarify what is meant by "Ingest" in PWS 6.6.8 (Subtask 8 – Ingest and Edit Multimedia)?	PWS 6.6.8 has been re-written thusly: Create Multimedia. The contractor shall create original graphics and combine them with existing audio, video and still photography, to create an average of 2 multimedia products per week, in support of DoD key themes.
24		Can DMA please share the Defense.gov Content Team CMS User’s Guide and DoD Press Operations News Products Postings User’s Guide?	Yes. Please see attached.
25	On pages 91-92, The RFP mentions Section J (Pricing Summary with labor categories and descriptions), but Section J appears to be missing from the solicitation document.	Can DMA please provide the pricing summary with labor categories and descriptions?	Refer to Mod 0001 of the RFP. This has been updated.
26		Aside from Section J, does DMA have any additional requirements the offeror should respond to for staffing in the response?	No.
27		Can DMA please clarify what is required for the volume titled "Volume Organization" (3 Copies, 10 page limit) outlined in Table 3.1 Proposal Organization? (RFP page 81)	Section 3.15.4.2 has been updated.
28		Can DMA please clarify if there is a page limitation for Volume I - Executive Summary? Table 3.1 states a one (1) page limit, but the narrative in Section 3.1 indicates that executive summaries are an exception to page count (RFP page 81).	Section 3.1 states that Executive Summary will not be counted. However, the limit is 1 page.
29		Can DMA please clarify the required proposal format / organization for Volume II - Technical/Management Volume? Instructions in Section 3.13.2 seem to conflict with those in Section 3.13.4 (RFP page 84).	Section 3.13.2. has been removed.
30		Can DMA please clarify the content that is required for the Glossary in the Technical/Management Volume? (RFP Section 3.14.4, page 84)	As stated in the RFP Section 3.9 "Each volume shall contain a glossary of all abbreviations and acronyms used, and with an explanation for each. "
31		Is the Technical/Management Volume II limited to 20 or 30 pages? The RFP cites a 30 page limit on page 81, but also states a 20 pages limit on page 83	Refer to the response to question 1 above.
32		Can DMA please confirm that the List of Tables and Drawings will not count against page limitation for Volume II - Technical/Management?	Tables and drawing will not count against the page count. However, if it is being used to circumvent the page count it will be counted and the Government will notify the Offeror upon receipt of the proposal.
33		The proposal preparation instructions for the Volume III - Past Performance mention the following attachments. Can DMA please provide these attachments?

a. Attachment L-1, Past and Present Performance Information (referenced on RFP page 85)

b. Attachment L-2, Past Performance Questionnaire (referenced on RFP pages 86 & 88)

c. Attachment 2c, Past Performance Reference Sheets (referenced on RFP page 83)

Refer to the response to questions 2, 3 and 4 above.
34	Can DMA please clarify that everything outside of the past performance citations will not be counted towards page count (I.e. consent letter, authorization letters, etc.)	They will not be counted.
35	The RFP requirements for Volume IV: Cost/Price proposal state that "under no circumstances shall this [cost] information and documentation be included elsewhere in the proposal" (page 89). However, the requirements for Volume V: Contract Documentation on page 93 ask for completed pricing information (Section B). Can DMA please clarify if cost/price information should or should not be included in Volume V: Contract Documentation?	The Requirements for Volume V has been updated.
36	Is DMA expecting the offeror to complete Reps & Certs as part as Volume V? Or is a statement regarding active SAM registration sufficient?	Offerors are required to register in SAM and they only need to complete paragraph (b) of FAR 52.212(3) provision?
37	The proposal preparation instructions reference for Volume V reference the following sections of the RFP, which are not clearly marked or provided. Can DMA please provide these sections?

a. Section B – Supplies or Services and Costs/Prices

b. Section F – Deliveries or Performance

c. Section G – Contract Administrative Data

d. Section H – Special Contract Requirements

e. Section I – Contract Clauses

It is already in the RFP.
38		Section 3.29.1 of the Proposal Preparation Instructions (page 95) asks offerors to provide small business and SDB participation information in Volume V: Contract Documentation. Can DMA please confirm that this information is not required given the acquisition is an 8(a) set aside?	Refer to the response to question 11 above.
39		Can DMA please clarify if the proposal documents are to be single spaced, or if it is to be 1.5 line spaced? Section 3.2.1 (RFP page 81) indicates both.	Single spaced.
40		Can DMA please clarify the number of hard copy proposals required for submission. Our understanding is that, in addition to an electronic submission, DMA requires two (2) hard copies of each proposal volume (one original, and one copy)? Can DMA confirm that this is accurate?	The RFP has been updated to the following: 3.9 Distribution. The "original" proposal shall be identified. Proposals shall be addressed to the contracting officer with one (3) hard copy will be mailed and a soft copy emailed to: Keta Humphrey (CS) keta.s.humphrey.civ@mail.mil.
41		Will DMA accept hard copy submissions via hand delivery / courier? Or, do the proposal hard copies have to be mailed?	No, they need to mail or sent FedEx, UPS or other service.
42		Will DMA consider extending the due date of the proposal given the impact of answers to questions on the offeror's response, and the time needed at the end of the proposal effort to produce hard copies of the proposal?	No.
43		Please provide Attachment L-1, Past and Present Performance Information, as it was not provided with the RFP.	Refer to the response to questions 2, 3 and 4 above.
44		Please provide Past Performance Questionnaire found at Attachment L-2, as it was not provided with the RFP.	Refer to the response to questions 2, 3 and 4 above.
45		Please provide Section J – Pricing Summary as it was not provided with the RFP.	Refer to Mod 0001 of the RFP. This has been updated.
46		Paragraph 6 – Performance Requirements. Will the Government please clarify what services need to be available after hours on weekdays, as well as weekends and holidays?	See paragraph 9 of the PWS.
47		Paragraph 6 – Performance Requirements. Will the Government please provide the various user guides mentioned in the solicitation? This will give us a better idea of the specific workload and staffing required.	Yes. Please see attached.
48		Paragraph 6.5 – Social Media Management and Support Services/Public Affairs Program Support Services. Does the Government have a social media management suite (e.g. Sprinklr) to schedule, manage and track its various social media properties?	Yes.
49		Paragraph 14.F. – Property Accountability. The embedded file on page 78 - Electronic Products List – will not open. Will the Government please provide that file separately.	This is been removed because there is no need at this time.
50		Paragraph 13 – Government-Furnished Equipment (GFE)/Government-Furnished Information (GFI). Other than the information technology equipment listed in paragraph 13, will the Government provide any other equipment (e.g. cameras and video editing equipment for event coverage)?	Yes, as needed or required.
51		Paragraph 15 – 508 Accessibility Standards. Will the Government require the contractor to provide video closed captioning services?	No.
52		Section 3 - Organization/Number of Copies/Page Limits states that Volume II Technical Management page limit is 30, but Section 3.13 states the page limit is 20. Please clarify.	Refer to the response for Question 1 above.
53		Section 13 - Will the Government assume costs for recurring software licenses (Adobe CS, etc.)?	Yes. Software is provided by the Government.
54		Section 9 - Is the Government willing to have all contract personnel on site at DMA Ft. Meade?	As stated in Section 9 of the PWS "Accomplishment of the results contained in this PWS requires work at Fort Meade, MD, and at various contractor, subcontractor, and Government facilities (mainly in the continental United States). The Defense.gov team must request and receive the approval of the COR to telework. Both the Social Media and Graphics teams must be on site as the work requires interaction with the Government."
55		Section 6.5.7 - How many social media accounts/site are currently maintained?	The requirement for 6.5.7 is currently 3 assigned social media sites.
56		Section 6.4.1/6.4.3 - How many web design tasks are anticipated?	As required to maintain a professional website based on technological advancements and evolving industry standards.
57		Section 6.3.1 - How many web support tasks are handled on average?	Certainly this number varies but an average of 5-7 troubleshooting tasks should be expected per week.
58		Section 6.6.4 - In the context of requirement 6.6.4, does "bridge DMA graphics requirements" mean "make DMA graphics assets available"?	Yes.
59	Addenda to 52.212-1 Proposal Preparation Instructions - Table 3.1, paragraph 3.13	Please clarify: Should the Technical Volume be 20 pages or 30 pages? Is this page limit restricted to the entire volume?	Refer to the response for Question 1 above.
60	Addenda to 52.212-1 Proposal Preparation Instructions - Table 3.1, paragraph 3.13.2	Is the Technical volume page limit restricted to the entire volume, or merely part B and C?	The Entire Volume.
61	Addenda to 52.212-1 Proposal Preparation Instructions - Paragraph 3.8, 3.9, paragraph 3.11	Please clarify: Are hardcopies to be mailed physically to the contracting office, and electronic copies emailed? Or are all proposal volumes to be emailed?	Hardcopies are to be mail, FedEx, UPS or other carriers means to be delivery on time. An electronic copy should be sent to meet the delivery date as well.

62	Addenda to 52.212-1 Proposal Preparation Instructions - Paragraph 3.	The Government has indicated "The titles and contents of the volumes shall be as defined in this table, all of which shall be within the required page limits and with the number of copies as specified in Table 2.2." No Table 2.2 has been found. Does the Government mean Table 3.1?	Yes. The RFP will be corrected in the next mod.
63	Addenda to 52.212-1 Proposal Preparation Instructions - Paragraph 3.14.1	Please provide Attachment L-1, Past and Present Performance Information and Attachment L-2, Organization’s Performance Questionnaire.	Refer to the response to questions 2, 3 and 4 above.
64	Addenda to 52.212-1 Proposal Preparation Instructions - Table 3.1, paragraph 3.1, paragraph 3.12	Is the Executive Summary to restricted to one page, as defined in Table 3.1, or will pages not be counted, as described in paragraph 3.1?	Yes, one page.
65	Addenda to 52.212-1 Proposal Preparation Instructions - Paragraph 2.7, 3.9	Is the proposal to be submitted to Keta Humphrey or Michael D. Jackson?	Both.
66	Addenda to 52.212-1 Proposal Preparation Instructions - Paragraph 3.2.1	Please clarify: Are proposals to be single-spaced or 1.5 spaced?	Single spaced.
67		Do the copies described in Table 3.1 count only the physical copies?	Both, physical and electronic.
68		Is this a new requirement? If not, who is the incumbent contractor?	No, REJ & Associates
69	Addenda to 52.212-1 Proposal Preparation Instructions - Table 3.1	Is Volume Organization a Separate Volume? If so, what is to be included in this volume?	No, see the RFP. The volumes are identified.
70	3.15.4.2 Summary Spreadsheet	As the RFP is currently, we require additional information in order to accurately price our proposal with minimal risk:

Historical workload data by Task and subtask, any surge requirements outside of the normal operating hours, Government equivalent labor categories, labor rates, etc.

How many contractor personnel are currently performing this body of work? Is a breakdown available? This is a performance based requirement. Each Offeror should propose according to what they believe is required to accomplish the work.

71	n/a	Will travel and ODCs, if required, be Government-provided amounts?	A Travel CLIN will be added to the RFP.
72	PWS	The Government has listed two contracts as the incumbent: One is the GSA Contract #GS-07F-0589W and the other is a Single Award Contract #HQ0516-14-F-0026. Can the Government confirm if contract #HQ0516-14-F-0026 was awarded under GSA Schedule GS-07F-0589W?	One is the GSA Contract number and the other is the delivery order number that DMA used.
73	PWS 6.1-6.6	With respect to workload data, will the Government provide specific word counts, and where word counts are not provided, will the Government provide the total space and related font sizes for headlines, productions, etc.?	No. See the Defense.gov Content Management SOP.
74	PWS 6.1-6.6	Can you define the level of complexity of the photographs, graphics, etc. that will need to be edited under this contract?	These items are readily available to view on Defense.gov
75	Addenda to 52.212-1 Proposal Preparation Instructions - Paragraph 3.12.1, 3.13.1	There was no question here.
76	PWS 6.3: Support Functions	Quote: The Contractor shall execute the support functions required to provide the daily content management services and DoD Press Operations News Products postings for Defense.gov and associated Web sites. Support functions include attending weekly content management and public web meetings, publishing meeting agendas and meeting notes, replying to emails and sending follow-up emails regarding production requirements, responding to data calls, and compiling analytics reports.

Question 1: Could the government provide more specifics regarding the types of analytics that will be required (e.g., web analytics, social media analytics)?

Question 2: Could the government provide more information on the analytics tools currently used to provide such metrics? Does the government furnish this software, make available the appropriate licenses, etc.?

Question 1. For this portion of the PWS, web analytics are required. This would include, for example. number of visits to a web special report and time spent on the page. Question 2. Yes.

77	Summary Spreadsheet item #13	Will the necessary video editing software be furnished in its entirety to support this work? If so, what products are currently used to perform this work?	Yes. Adobe Creative Cloud.
78	Summary Spreadsheet item # 3.16	The Offeror’s proposal for this effort, whether CPFF, FFP, or Cost, shall include detailed cost/price amounts of all resources required to accomplish the task, (i.e. labor categories, labor hours, number of employees for each labor category, rates, On-Site and Off-Site, travel, incidental equipment, etc.).

Question: To what extent may contractor personnel be required to travel to support content development and delivery specified in the performance work statement in areas including, but not limited to the following: Subtask 6.5.6 (Conduct Interviews), Subtask 6.5.11 (Broadcast Copy), Subtask 6.1.15 (Video and Audio Content)?	A Travel CLIN will be added to the RFP.
	79	PWS Task 6 – Multimedia Production Services. 6.6.8 Subtask 8 – Ingest and Edit Multimedia.	The scope of work indicates that contractor personnel will need to ingest content components. Can the government provide additional information on what platforms are used for content ingestion?	PWS 6.6.8 has been re-written thusly: Create Multimedia. The contractor shall create original graphics and combine them with existing audio, video and still photography, to create an average of 2 multimedia products per week, in support of DoD key themes. Injest is done by other departments, the requirements for this is for the Contractor to drag/drop
	80		Does the government anticipate any substantive web redesigns or transitions to new content management systems during the first year of this contract, or primarily smaller, iterative improvements in an agile environment?	There is currently not a major redesign planned. We always implement improvements to the site when appropriate.
	81		For multimedia and video produced by the contractor, to what extent will the contractor be provided with imagery, video clips by government civilian and uniformed personnel shooting photos, videos on assignment?	The contractor may search government sites for video and photo content. Those locations would be provided.
	82		The Executive Summary has a page restriction of one page but also states later in the document that the Executive Summary is page exempt. Could the government please clarify?	One page.
	83		In reference to the instructions for Volume IV – Cost/Price, there are two seemingly separate volume organization instructions that overlap/conflict with each other. Section 3.14.6.6 Volume Organization (pg 90 of the solicitation) dictates that the Cost/Price volume be broken into three sections (Section 1, Section 2, and Section 3) with components of the Cost/Price response confined to specific sections.

However, within Section 3 (pg 90) of the aforementioned volume organization, the following verbiage is included:

The Cost/Price volume shall consist of the following sections:

Part A – Introduction Part B – Microsoft Excel Spreadsheets Part C – Table of Labor Categories and Rates Part D – Unsanitized Cost Proposals Part E – Sanitized Cost Proposal to include Basis of Estimates (BOE)

f) Part F - Reserved for Final Proposal Revisions (if requested by the KO)

f) Part G – Other Information

Many of the components of Parts A-B are also requested outside of Section 3 (for example, Cost/Pricing information is requested in Section 2 as well as in Section 3, Part B-C, D, E).

Can the government clarify the organization of Volume IV – Cost/Price by clarifying the desired organization and if duplicative information is required among the requested sections?”

The desired organization is correct as stated in the RFP.
84	In 3.14.6.4 Cost/Price Information, the instructions states ‘Under no circumstances shall this information and documentation be included elsewhere in the proposal.’ However, in 3.25.3 Section B-Supplies or Services and Cost/Prices within the Volume V – Contract Documentation Volume instructions, the instructions are ‘Completed pricing information in Section B of the RFP.’

Can the government clarify whether Cost/Price information shall be kept segregated to the Cost/Price volume or if the government desires for this information to be both in Section B of the RFP sheet and in the Cost/Price volume, despite the instructions in 3.14.6.4?”	Cost/Price information shall be kept segregated to the Cost/Price volume.
	85	Multimedia Production Services 6.6 Task 6 states, "The Contractor shall provide visual production support, designing and developing multimedia presentations…," 6.5.15 Subtask 15 states "Create Video and Audio Content." and 6.6.1 Subtask 1 – Imagery Production states "The Contractor shall provide imagery production services…" Can the government clarify if these services include providing location photography and video services? Or will government be providing these services in support of these tasks?	The government provides location photography and video services.
	86	If location photography and video services are required, can the government provide an estimate of the number of events and locations for these services? Will any of these events occur concurrently (Two shoots same time different locations)?	The government provides location photography and video services.
	87	Will the government provide equipment to support 6.6 Task 6, 6.5.15, 6.6.1 and 6.6.8 or should the contractor plan on providing the equipment required?	The government will provide the equipment. But to clarify, the requirement assumes the utilization of already produced video, audio and photography; the Contractor would create new multimedia products from these resources.
	88	Will the government provide the media that needs to be edited for Tasks 6.1.8-6.1.14? Or is the contractor responsible for capturing that content?	In some cases, the Government may provide the media content. In others, the contractor may be required to search government sites for images. Those locations would be provided.
	89	Will the government provide the media content for Tasks 6.5.15 and 6.5.16? Or is the contractor responsible for capturing that content?	In some cases, the Government may provide the media content. In others, the contractor may be required to search government sites for video and images. Those locations would be provided.
	90	Will the government provide the media content for Tasks 6.6.1 and 6.6.8? Or is the contractor responsible for capturing that content?	In some cases, the Government may provide the media content. In others, the contractor may be required to search government sites for video and images. Those locations would be provided. Please note that 6.6.8 has been re-written to clarify the requirement.
	91	Will the contractor be required to travel for tasks involving video, audio, and photography capture? If so, can the government provide an estimate number of trips/duration/location?	No travel is required to capture video, audio, or photography.
	92	Who is the incumbent for this work and when does their contract end?	REJ & Associates. The current contract ends June 30, 2016.
	93	Pg 77 mentions GFI, but fails to mention use of video, recording, cameras and other equipment and software to facilitate video/audio/photographic editing production. Will the government provide this equipment?	This is considered GFE, GFI.
	94	Is the Compliance Cross Reference sheet (Part A Technical) included in the page-count?	Yes.
	95	How many websites will we be responsible for maintaining and updating?	One -- Defense.gov
	96	Do they all have the same code base? If not, what code base does each site have?	Yes. It is based on Microsoft .NET
	97	Task 3.0, Subtask 1 – what are the coverage requirements for the support desk? What hours of the day must our support personnel be available to receive and respond to inquiries? How long do we have to respond to each inquiry?	There is no requirement for a separate support desk. Support functions are expected to be provided during the hours of operation.
	98	In order to perform the work, does the company need to be in Maryland?	Keta and Mike, believe you need to answer this. I don't care where the company is, but the people working the requirements need to be in Maryland, at DMA. Unless the COR approves telework for the CM team.
	99	We are willing to travel to Maryland as needed. However, does the team need to be in Maryland?	Keta and Mike, believe you need to answer this. I don't care where the company is, but the people working the requirements need to be in Maryland, at DMA. Unless the COR approves telework for the CM team.
	100	Given this work is unclassified, do we need the Facilities Clearance? In the past, we have been required to furnish background checks only when work was considered unclassified.	Yes.
	101	Is this a new requirement or is (are) there an incumbent contractor(s)?	This is a recompete.
	102	If incumbent(s), can you identify the award number and expiration date?	Refer to response 92 for the incumbent.
	103	Was an IGCE prepared? If so, can you provide it?	Yes it was prepared and no it will not be provided.
	104	Will the award be subject to the Service Contract Act (SCA) or is there a Collective Bargaining Agreement (CBA) in place?	No.
	105	Can you please provide the SCA WD or CBA as appropriate?	There is no SCA WD or CBA
	106	Will you please confirm that the entire acquisition will be awarded as FFP?	Yes
	107	With regards to the place of performance, can you please identify the place of performance for each task and subtask?	Refer to Section 9 of the PWS, Place of Performance.
	108	Do you anticipate the award of a single contract or more than one?	Single Award.
	109	With regards to workflow, can you identify by task number the Government POCs who will be responsible for providing direction for each task?	The COR.
	110	We are requesting clarification on the inclusion of the Volume Organization (last row) in Table 3.1 Proposal Organization on page 81. We see later reference to Volume Organization under 3.13.4 (page 84) and 3.14.6.6 (page 90) but it appears to be organization layouts for Volume II and Volume IV. Is Volume Organization intended to be a separate Volume that needs to be submitted? If so what should be included in it?	No. This was updated in the mod.
	111	Section 3.29 Small Business Participation indicates that a “A small business Subcontracting Plan will be submitted as part of the RFP to indicate how small business will participate in this effort and reflect the Offeror’s small business goals for each socioeconomical area.” We understand that the Federal Acquisition Regulation (FAR) 1 prescribes that a small business subcontracting plan is not needed under the following circumstances: a. If the contract or the contract modification is expected to be less than $650,000 ($1.5 million for construction), b. If the contract has no subcontracting possibilities, c. If the contract is awarded to small business concerns. As this contract is a small business set aside, can the government remove the requirement for a small business subcontracting plan?	This has been updated to omit the Small Business Plan
	112	Is the total compensation plan referenced in 3.23 excluded from page limits for Volume IV?	No.
	113	RFP Section 3.25.7 Reps and Certs (page 94) Can the government confirm that the response to this requirement is as defined on page 26 (FAR 52.212.3) that if we are registered in SAM that we only need to complete paragraph (b) of this provision?	Yes, that is correct.
	114	Section 14 f on page 78 –the attached Electronic Product List (EPL) excel sheet will not launch. Can the government please provide a workable copy? Also, in our response, in which Volume should we include this spreadsheet?	This requirement has been removed.
	115	On page 99, Subfactor 1 - Technical, the evaluation factor reads “Describe and demonstrate the ability to publish news releases, press advisories, contracts, transcripts, “Today in DoD,” casualty notices and other Defense Press Operations news products, as needed, on Defense.gov using the CMS and the DoD Press Operations News Products Postings User’s Guide in accordance with Task 6.2 of the PWS.” (Emphasis added.) We note only the incumbent contractor can demonstrate “this ability on defense.gov”. Similar-type language is repeated further in Subfactor 1 – Technical and in SubFactor 2 – Management Capabilities. We request that the language be changed to either 1. include the words “on defense.gov or similar government website” or 2. Delete the words “and demonstrate”.	This has been updated to include or similar government websites.
	116	3.25 Volume V – Contract Documentation (page 93) lists information to be included in Volume V, however, we are unsure if 3.26 up to 3.33 are also intended to be included in Volume V. Could you clarify, and if they are intended to be included, could you confirm that all documentation in 3.33 Required Submittals are also intended to be included in Volume V?	Yes, this information should be included in Volume V.
	117	Under General Instructions on page 79 (line 1.(d)) – It indicates that the acceptance period for the proposal is specified in Section A. There does not appear to be a Section A in the RFP and the section of the SF1449 that should provide this information shows 0 days. Can the government please acknowledge the proposal’s acceptance period?	Section 3.25.2 if the RFP has been updated.
	118	Section 3.8 (page 82) indicates the proposal is complete when all volumes are received electronically and then goes on to say that electronic copies must be identical to the hard copies. Can the government confirm that the proposal submittal documents shall be delivered electronically via email and that no hard copies or CD’s are required?	All Offerors are to submit an electronic copy and 3 hard copies by the due listed within the RFP.
	119	Section 3.7 Binding and Labeling (page 82) indicates that the Executive Summary should contain the “Company’s address, cage code, DUNS and Tax ID number”. May we put this information on the cover page?	Yes as long as the information is available and easy to locate.
	120	We are missing the following Attachments:

- From Volume III:

Attachment L-1, Past and Present Performance Information (page 85) Attachment L-2, Organization’s Performance Questionnaire (page 86) Part D – Past performance Reference Sheets (Ref: Attachment 2c) (page 87)

- From Volume IV:

Section J – Pricing Summary (page 91) Section J – Government provided labor categories (page 92) Section J – Government provided labor category descriptions (page 92)

Refer to the response to questions 2, 3 and 4 above.
121		There are multiple references to Section J, however after 3.25.6 Section I, it jumps to 3.25.7 Section K. We appear to be missing all of Section J.	This section of the RFP has been updated accordingly. See the Mod.
122		Table 3.1 on page 81, states a 30 Page Limit for the Volume II Technical/Management, but in 3.13 on page 83, it is stated that “Volume II – Technical/Management Volume - Limited to no more than 20 pages. Submit original plus one (1) hard copy and one electronic version.” Could you clarify the page limit for Volume II?	The page count is 30 pages. A mod to the RFP will make the correction.
123		3.14.1 (page 85) states that the maximum number of past performances submitted by the prime and all of its partners may not exceed 5, and in 3.14.3 it is stated that the prime should submit 3 past performances and should provide 2 past performances by our partners. If we are not teaming up or providing subcontractors, may we provide 5 past performances of our own?	As stated is response to question 5 "This information is correct. The NTE of 5 allows all prime and partners to submit their past performance reference. If there is no partner or Joint Venture Group, then the max is 3 as the prime.
124		3.24 Submission of Cost Models (page 93) – can the government define what it means by an electronically encoded cost/price model? Can the government provide a template?	Section 3.15.4.2 has been updated.
125		3.14.6.6 Volume Organization (page 90) – In Section 3, among other requirements, the offeror needs to provide information on long lead costs, termination costs, development/production schedule and special tooling/test equipment. Can the government please confirm that these areas need to be addressed as part of our response since they do not appear to apply to the performance requirements?	They are not needed and are not part of this requirement.
126		3.15.4 Explanation of Estimating Methods Used (page 91). This section requires that at a minimum the offeror “provide the following information for each cost element.” Can the government please provide a list of the information that needs to be provided? It is not referenced in the RFP.	Section 3.15.4.2 has been updated.
127		Can you please provide me with the name of the incumbent on the Creative Services Solicitation: HQ0516-16-R-0002?	REJ & Associates. The current contract ends June 30, 2016.
128		Page 77 states the government will provide Furnished Property/Government Furnished Equipment. Please provide a list of the equipment that will be provided?	This will provided to the Awardee.
129		Will video camera, lighting, and audio equipment be provided?	No. There is no requirement for the Contractor to utilize this type of equipment.
130		How many computers will be provided?	One per contractor.
131		Will the relevant software required such as Adobe Create Suite be provided?	Yes.
132		Please provide the staffing numbers historically utilized.	The is a performance based acquisition. Each Offeror should propose what they believe is their best effort to perform this work.
133		Please provide an org chart of the current 3 teams in the Creative Services department.	The Government will not provide.
134		How many FTE are in each team today? Can you please share any insight if the current structure is working for DMA or if there are opportunities to make changes?	The is a performance based acquisition. Each Offeror should propose what they believe is their best effort to perform this work.
135		Attachments (L-1 and L-2) referenced in the RFP are not available.	Refer to the response to questions 2, 3 and 4 above.
136		Please provide the labor categories referenced in Section J.	This section of the RFP has been updated accordingly. See the Mod.
137		In 3.20 above it says to use Section J labor categories provided in the solicitation. A search of the pdf only finds Section J in this paragraph talking about using it and there are no other documents on the FBO website. Is Section J to come?	This section of the RFP has been updated accordingly. See the Mod.
138		In Section3.14.6.6 Volume Organization there are stated requirements for presenting information in Volume IV – Cost/Price. Those requirements require the volume to consist of Section 1, 2,3 and A)Part A through F)Part G.	Section 3.15.4.2 has been updated.
139		There are additional Price Volume instructions/requirements before this stated volume organization structure for requirements in 3.14.6.1 through 3.14.6.5 and after in 3.15 through 3.24 that are not specifically discussed in 3.14.6.6. Should we address those requirements inside of the Volume Organizational structure established in 3.14.6.6 Volume Organization in order to be complete in addressing all requirements in 3.14.6 Volume IV – Cost/Price. For instance, there is a requirement for a Total Compensation Plan in 3.23 but that is not specifically described in the 3.14.6.6 Volume Organization or identified where it should be included?	Section 3.15.4.2 has been updated.
140	Page 70 - Hours of Operation	Are there any requirements for Content Management & Social Media coverage on Federal Holidays?	There are requirements for Content Management services on several Federal Holidays (Memorial Day, Veteran's Day) There are on-call Content Management requirements for the other Federal holidays. There are on-call Web Design requirements for all Federal Holidays. There is no requirement for Social Media coverage on Federal Holidays.
141	Page 78 , the RFP references a link to “the attached Electronic Product List".	The Excel link provided does not work. Is this form required? If yes, can you provide the link?	This has been removed because there is no need at this time.
142	Page 80, the RFP states:

"The attachments identified in the table shall be separately bound in 3-ring, loose-leaf binders, as necessary, if requested as part of this RFP.”

Are the attachments referenced here requested in a response?	Yes.
143	Page 81- There is a request for 3 hard copies of each volume but other areas of the RFP request the original plus one hard copy” (page 83, 85).	Please clarify the number of total copies requested?	Table 3.1 Proposal Organization states 3 copies for Volume I, II, IV, V.
144	Page 81 says that pages “shall be single spaced” but then states “1.5 line spacing.”	Should spacing be single or 1.5?	Section 3.2.1 of the RFP has been updated to reflect "Pages shall be single spaced, typed with 1 line spacing."
145	Page 8, The Table lists a page limit of 30 pages for "Volume II: Technical Management" but page 83 differs with “limited to no more than 20 pages” on page 83.	Please confirm the page limit?	The page count is 30 pages. Mod 0001 to the RFP made the correction.
146		Please define and describe the requirements for a "compliance and cross reference matrix?"	This is to ensure that was is provide in the Offeror's proposal matches and is able to located in the section as stated.
147	Page 85 - There is a reference to Attachment L-1 “Past and Present Performance Information”.	Please provide Attachment L-1?	Attachment L-1 will be provided with mod 0001.
148	Page 86 - There is a reference to Attachment L-2 “Organizations’ Performance Questionnaire”.	Please provide Attachment L-2 since it was not attached?	Attachment L-1 will be provided with mod 0001.
149	Page 87 references Past Performance Reference Sheets “Attachment 2c”.	Page 87 references Past Performance Reference Sheets “Attachment 2c”.	Attachment L-1 will be provided with mod 0001.
150	Page 90 “, Section 3, Part A through G in the price proposal "volume organization"	Which Microsoft Excel spreadsheets are needed?	This refers to the spreadsheet each Offeror will provide as apart of their price proposal.
151		What are the requirements for an “Unsanitized cost proposal” and is this required?	"Unsanitized” cost proposals are complete cost proposals which include all required information. Yes, it is required. In this case, we need a Unsanitized price proposal.
152		What is required for the BOE for the “Sanitized Cost Proposal to include Basis of Estimates (BOE).” Is the required?	A document that details the premise, or basis, from which critical aspects of your proposal cost estimate were developed including cost and labor estimates, material availability, any assumptions or deviations, any studies or analysis used as a reference and any other details which impacted the cost estimates.
153		In “Part F: Reserved for Final Proposal Revisions”, what does this mean?	Just that, reserved for Final Proposal Revisions. This is only if required.
154	Page 89 - 3.14.6.5, states:

IAW FAR 15.403-5(b)(1),(2), and (3), the Offeror's format for submitting such information should be used unless the contracting officer decides that use of a specific format is essential and the format has been described in the solicitation. In accordance with FAR 15.403-1(b) and 15.403-3(a), information other than certified cost or pricing data may be required to support price (or cost, as applicable) reasonableness. If, after receipt of proposals, the Contracting Officer determines that there is insufficient information available to determine price reasonableness and none of the exceptions in FAR 15.403-1 apply, the offeror shall be required to submit certified cost or pricing data (see FAR 15.406-2 -- Certificate of Current Cost or Pricing Data).

Can pricing be submitted in a format based on a GSA Contract Price Schedule?	No
155	Page 91 - Not to Exceed Amounts for Travel –	What is the NTE number?	This is a performance based requirement. Each Offeror should propose according to what they believe is required to accomplish the work.
156		Is there a travel CLIN for this RFP and if so what is it?	No
157	Page 91 and 92 reference "Section J" (Pricing Summary” and “descriptions of labor categories”).	Can you please provide “Section J” since it is missing?	Refer to Mod 0001 of the RFP. This has been updated.
158	Page 92 references "six-month Option to Extend Services”	Since there is no CLIN for the optional 6-month extension, can you please clarify and/or provide?	The RFP has been updated.
159	Page 92 references “Government provided Labor Categories”.	Since the Government Labor Categories are missing, can you please provide?	This section of the RFP has been updated accordingly. See the Mod.
160	Page 92 references “DCAA and DCMA contacts and office numbers.	Is it a requirement to provide the DCAA and DCMA office numbers if we have not been audited?	No
161	Page 93 references providing a "data file” on CD.	Is a data file on CD necessary or can this be done electronically via email?	No
162	Page 93 references “completion of Sections A through K".	Since there are no sections labeled A though K in the RFP, can you please provide or clarify?	Refer to Section 3.25.2 of the RFP, which provides this information
163	Page 93 and 96 reference providing Standard Form 33.	Standard Form 1449 is the form provided so can you please clarify.	Corrected via Mod 2
164	Page 93 states “completed pricing information in Section B of the RFP”	Since there is no labeled Section B, can you please clarify.	See Section 3.25.3 of the RFP.
165		Since the document skips from Section B to Section F, and does not mention Sections C, D, and E, can you please clarify.	The format is correct. Although is does not indicate the different sections, they are there in order.
166	Page 94: "Section F - Deliveries or Performance.	Since the Proposed schedule is provided by the Government, can you please provide this?	This will provided to the Awardee.
167	Page 94: "Sections G, Section H, and Section I” says “See RFP”.	Since there are no such labeled sections in the RFP, can you please clarify?	Section G is Administrative, Section H is Special Requirements, and Section I are the Contract clauses, which are in this RFP.
168		I just wanted to confirm that security clearance is not required prior to the awarding of the contract.	Yes, it is.
169		Can some or all work be done offsite or is this fully onsite?	Refer to Section 9 of the PWS, Place of Performance.
170		Can you tell us the current CMS type for the defense.gov website?	The American Forces Public Information Management System, also known as AFPIMS, which is based on DNN.
180		Can you tell give us historical trends for pricing estimation purposes? I.e., average monthly time allowed for website maintenance, content writing etc.?	Please see the PWS for requirements. To clarify, website maintenance is not performed by the Contractor.
171		Can you tell us the historical team size to manage this effort?	This is a performance based requirement. Each Offeror should propose according to what they believe is required to accomplish the work.
172		Must we submit resumes for all personnel or just key?	There is no requirement for submittal of resumes.
173		What is the expectation for the number of videos that will be produced each week?	This information is provided in the PWS. But to clarify, multimedia products will be produced from already existing content; there is no requirement for the Contractor to shoot video.
174		Are there certain days on which videos will be expected for public release?	This requirement is based on the news of the day.
175		How will videos be used? For placement on the website, only, or for placement on a physical medium (cd/dvd/etc.) and for use on the website?	For use on various websites only.
176		Is the expectation that the service provider will videotape/record live events? If so, how many events per week, month or year?	No.
177		Will the customer provide access to any relevant archival video footage, if necessary, or will the service provider be expected to obtain such footage?	Yes, the government will provide access.

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File details come from the government source that posted it. Updated Nov 14, 2017.